Empower® App Support

What is Empower®? Description of Empower® 1736 chars

Empower’s award-winning mobile app can help you take control of your finances today. You can easily register an account, proactively manage your money, access intuitive resources to build your financial confidence—and so much more.

PERSONALIZED VIEW OF YOUR ENTIRE FINANCIAL PICTURE

At Empower, we want to make it easier to manage your finances and give you the right tools to take smart steps toward your goals. With the Empower mobile app you can manage all your Empower accounts—anytime, anywhere—including your retirement plan, investment accounts, health savings accounts and more.

ENHANCED PROTECTION WITH EXTRA LAYERS OF SECURITY

Biometric identification and multi-factor authentication provide added security to help protect your identity, privacy, assets and data. And Empower will never sell your personal information to third parties.

OPTIMIZE YOUR EXPERIENCE WITH INTEGRATED FEATURES

Connect your app experience with Siri and the Apple Watch to track your accounts—and your progress—while you’re on the go.

The images provided are for illustrative purposes only.

Securities offered and/or distributed by GWFS Equities, Inc., Member FINRA/SIPC. GWFS is an affiliate of Empower Retirement, LLC; Great-West Funds, Inc.; and registered investment advisers, Advised Assets Group, LLC and Personal Capital. This material is for informational purposes only and is not intended to provide investment, legal or tax recommendations or advice.

Unless otherwise noted, investments are not deposits, insured by the FDIC or any federal government agency, or bank guaranteed and may lose value.

“EMPOWER” and all associated logos and product names are trademarks of Great-West Life & Annuity Insurance Company.

Empower® App User Reviews

What do you think about Empower® app? Ask the appsupports.co community a question about Empower®!

Empower® Pros

✓ Nice but it needs a lot of workI love that you can do a lot with the phone, but the fingerprint scanner gives me an error every time and I have to log in manually. Also, it used to tie into my apple watch for a lot of cool information at a glance, not that does not work at all. If these features worked as they are supposed to, I would have given the app a 5 star..Nateexplosion81Version: 1.6.3

✓ Difficult to navigate contributionsExtremely difficult to navigate/edit contribution amounts. Tried changing it multiple Times over long period but same amount comes out of paycheck. I’ve tried calling in during business hours but message says unusually high amount of callers. I will Be doing rollover to fidelity to avoid future Problems. Wouldn’t take my review at one star but when changed to 4 stars it worked.TschladVersion: 2.2.0

Empower® Cons

✗ Terrible appEmpower recently stopped letting people use the website and now force you to use their underdeveloped app. Using the app I can no longer view the daily price of specific investments and also no longer can move a specific dollar amount from one investment to another. I tried emailing Empower to see if the features were still there but maybe in a place I wasn’t looking. I think they may use a bot to reply to emails. In spite of several attempts, they kept sending back instructions to do other things that completely missed the mark. I was left thinking they don’t understand how bad the app is and thus no hope of enhancing it..Review576Version: 1.9.7

✗ Pls fix the loginI am shocked at the login issues and even more shocked to see this has been a complaint in other reviews for at least two years. The login is atrocious and if it actually allows you to log in, it takes forever showing bouncing bar graph animation for a long time. Sometimes it errors out. Sometimes the faceid feature doesn’t work and when I try to manually log in, I get logged out. What’s most shocking is this is supposed to be the #1 retirement company and they don’t spend funds to make the user experience better and actually usable..$7(;:$$4:,Version: 2.1.10

We update the app regularly so we can make it a better experience for you. Get the latest version for all the available feature. This update includes bug fixes..