- 86.6LEGITIMACY SCORE
- 87.1SAFETY SCORE
- 4+CONTENT RATING
- FreePRICE
Lingokids - Play and Learn App Complaints & User Negative Comments 2024
Lingokids - Play and Learn app received 84 complaints, negative comments and reviews by users. Have you ever had a bad experience using Lingokids - Play and Learn? Can you share your negative thoughts about lingokids - play and learn?
Please wait! Lingokids - Play and Learn Facebook comments loading...
Lingokids - Play and Learn for Negative User Reviews
✓ Great Idea but not linked to children’s developmentAs an Early Years expert I really wanted to like this app. I love the handwriting and number content but I am disappointed with the reading activities. It should be phonics focused and not ‘naming letters’ which is of no use the the children who are at the age where they are learning to read. I am also disappointed with the American accent and won’t be continuing my subscription… could be amazing but needs adapting.Version: 7.92.0
✓ Great app!My child loves this app so much, but the problem is, she is only a baby, and because she switches from videos to activities quick, the daily activities for limited access come out really quick. And then she has nothing to do on this app anymore, because I don’t want to buy the premium version. I think the limited version shouldn’t have the limited daily access, because as you go on it starts to get a bit annoying, and then someday you will stop using the app, and that is what’s happening to me. This is the only problem I have, so if you guys want to fix it, I would be really happy about it..Version: 7.24.1
✓ Good, with problemsActivities are fun, filled with learning. however some activities cant be completed, for some reason the buttons to move on the next page / items are off the screen leaving my child confused and frustrated..Version: 7.39
✓ Too expensive but otherwise greatMy son loves this app but being off work for the foreseeable future we are unable to afford the paid option and three activities especially when they count tracing 1 letter as an activity it means I’m going to have to delete because my son gets upset when he can’t play what is otherwise a great app.Version: 7.21.0
✓ 😡No money for you because my dad don’t want to pay in the game. It’s so bad!.Version: 8.17.0
✓ Some games does not open even though im paying 26/monthly dissapointingIm giving it 4 as my son loves the apps but i felt that its not worth it because some games wont open and doesnt load which leaves my son frustrated and me too.Version: 8.46.0
✓ Parents have no option to remove an activityThis program is great, but there are. Few activities I disagree with and I emailed them, but they just told me that the trigrams were created by experts. Well guess what. I’m a professional. I have a BA in Child studies and am an ECE educator as well. I only asked because there is an activity that has the teacher drawing all over their face with markers?! NOT exactly something we want to encourage? And for those of you wondering about my spelling... I gave them 2 stars and then went to type, but for some “weird” reason... I cannot see what I am typing.. just the moving cursor.. so you so you tell ,me.. is this on purpose? ! Hmmm... I’ll include a picture if I can. Other than the fact you cannot “hide” or “delete” specific civilities, this is ok. They are definitely part of the agenda. So be ready for that too. Just be a vigilant parent and watch what your kids are doing. When they do the activities that actually TEACH letters, numbers, words.. your good to go..Version: 7.83.0
✓ Not impressed at allI got this game thinking I could try it for a week free like it said, and now I’ve been charged the monthly 19.99$ from my account for a game I was that said it was free for 7 days. Now, I can’t even get a refund because according to apple, it was free. Yet I have picture proof the money came out. Something needs to be done. Not a happy customer here. I needed that money..Version: 8.17.0
✓ Ok but needs to open all unitsMy 4 yr old son likes this app but sees the ads with games and activities he does not have access to and is frustrated by the restrictions to them. The fact that he has to play so much of each unit before he can go to the next is limiting. Also, the layout is confusing since kids do know or can’t see what they need to complete in order to get to the next unit. I also don’t like that majority of the activities are songs, tracing, and matching. He does enjoy it but the frustration of not being able to access the games he wants or find them on the app is enough to cancel..Version: 7.46
✓ Great App but poor customer serviceAll the reviews about payments are true. It’s a great app but the customer service is poor because they won’t reply to your email. I sent them messages in two different occasions and concerns but did not get any response esp. when it involves payments. They take away your money right away but won’t reply with your concerns. There are a lot of app that kids will learn without paying too much. This company should learn how to take care of its customers. I see how they are making a lot of effort.. it’s indeed expensive but my money is worth the price because my kids really enjoy lingokids. Its just that their customer service that makes their downfall..Version: 7.34.0
✓ Waste of timeI have T-Mobile Tuesday which gives free things once a week. So this Tuesday Lingo-kids was one of the freebies. I was supposed to get 2 free months unlimited for free. However when I subscribed for it I was only granted 7 days for free. That’s not enough time for me to do anything! I have kids doing virtual school all day, and plus I work. I am writing this review because I tried looking for a customer’s service number to call them, so that I may honor my 2 months rewards unlimited access to everything, but to my surprise there’s no number to call. You can only email. What a waste of time. I logged in to see the features and it was only basic games. I didn’t even see where you can help your child learn a different language and that’s the only reason I was even remotely interested..Version: 7.29.0
✓ UpdateMy four year old wanted this App and all the games are locked until you pay for the subscription. It has a “sale” to unlock them of regular price $77 a year! And it has a 60% off deal making it $5.99 a month. Very unclear. So what happend was i was charged $71, they just took off the $5.99. it charged me the whole year. I cancelled immediately and it had already charged me. I didnt sign up for that. cancelled subscription immidiately. Still was charged Update: i requested a refund through Apple and they did. Thanks Apple.Version: 8.28.0
✓ Hard to cancelApp is great but my son no longer played it so I unsubscribed through my apple subscription back in may, only noticed the other day that I had 2 payments come out. Apple was saying I had no subscription so contacted Lingokids, they were quick to reply and fix the problem but I’m pretty annoyed that I had cancelled 2 months ago but for some reason it hadn’t being cancelled, if I hadn’t of noticed the payments going out, I would’ve kept paying for this app that I had assumed was cancelled… just a warning for people thinking of downloading..Version: 7.46
✓ Why have features that don’t work?My 3 year old wants this game and currently cannot access even getting premium for my little on when there is 60% savings, I’m thinking it’s fake sales hence the looping around with nothing happening. If this can’t be fixed we are happy to delete and find something else, it’s already frustrating enough waiting for a premium option to load for over half hour then times out!.Version: 8.42.0
✓ Ok rudeThe ads are super annoying. I don’t mean the ads on the game I mean the ads that are coming on my different games. And I mean not the ones on lingo kids every time I try to play the unicorn game flying unicorn it interrupts me.Version: 8.35.0
✓ 👎🏻👎🏻👎🏻Don’t download this game because it will make you pay 20 dollars a month.Version: 8.42.0
✓ It’s trashI hate it.Version: 8.24.0
✓ Don’t download I never was the sameI downloaded it to check it out but then immediately my tablet turned off. It was weird. My dinner was french fries. I dip the french fries in the ketchup. Then the ketchup, taste salty. I saw Lisa holding a knife ran away got stabbed in the back. Then Billy wanted to strangle me. Elliot tied me up. Lisa stand me in the leg. I was wondering where are the other characters? I broke free and deleted it. I deleted it because I was hurt and keep my family safe. Don’t lock down load this because you might just last four days. Sorry to get your hopes up. Lotta stuff happening bad there well stay safe. and make sure what your playing is right.Version: 8.23.0
✓ Doesn’t loadMy son loves the games that load. I do not understand why some games open and some do not. I paid an arm and a leg to have one game without ads and it doesn’t even flipping work. I’d love my money back..Version: 8.44.0
✓ Terrible app!Waste of money! I thought it would be great for my kids , but it’s a terrible app. Do not buy!! I’d give it 0 stars if I could..Version: 8.13.1
✓ Bruh not coolI try all of the activities but there not free and free games are dumb.Version: 8.44.0
✓ GoodI have two kids and they both have an iPad each. The app works fine for one iPad but not the other. I am logged in to my account for both iPads but for one of the iPads the app does not recognise my subscription. My daughter is so upset when she is prompted to subscribe. She asks for my help and I click on the subscribe or start free trial prompt but it does not work. Instead it states that I am already subscribed but there is an error in applying to app. Could you please resolve this issue ASAP. Thank you.Version: 7.79.0
✓ New userFor starters...it took me awhile to find a place where I can just check out letters. Then it is very unclear how to find hidden letters and in the instance I choose, I was never able to find the “l” so I had to quit before finding it...if it were a 5 year old looking for the “l” I would have quit long before I (the adult) would have. It is very unclear where to get started.. It is not user friendly to have only reading level 1. Why can’t I find all the levels and decide where I can start my child before having to go through all level 1 to get to level 2...? I went to printable songs....you don’t tell us to what real tune do the words in your songs go to...so how am I supposed to know the melody for each of your songs? I needed a clue for the melody that corresponds to the lyrics. I am frustrated and I am an adult that should be able to navigate this App quickly and be able to understand how it is organized I mean...that I probably won’t keep this App...thank goodness it is only a couple of dollars to try it..Version: 7.28.0
✓ Rip offA rip-off of duolingo kids.Version: 7.11.0
✓ Problems with payment and installationGood afternoon The game is very good! I give one star because you have the worst registration and payment! I haven’t suffered as much with any game for a child as with yours, I’ve already created a new account and I remember my password, and I changed the password, but I couldn’t download the paid version, I didn’t ask anyone. everywhere everyone pays by click, you, go here, click this, enter that, follow the links, left to right! terrible, you don’t want to take money from people!.Version: 8.33.0
✓ Overly focusing on games1. I believe all parents want their children to learn while having fun. However, some of the educational programs seem to lack a clear educational focus and lean more towards being like games. For instance, activities such as reading and vocabulary lack depth and are more reminiscent of solving puzzle games or, at times, closely resemble the popular games of our time, like Super Mario. 2. Parents have no control over the visibility of these games at the back end. For example, in a vocabulary game that’s quite similar to a game“Super Mario,” my child is primarily focused on completing the game, but he has no way of tracking what specific letters or words he had learnt. I would really like the ability to remove such a game from his account access. 3. The reading programs have a very fast-paced reading speed, and there’s no option for users to click on a word to have the system repeat it. Additionally, the content selected for their age group is often too advanced. On the other hand, letter practice programs are overly simplistic. (I should mention that I’ve already configured the settings based on my child’s abilities and age at the background.) If you just want the kids to have fun, go ahead. But this apps is definitely worthwhile to be improved a lot on the educational purpose..Version: 8.33.0
✓ Information mensongèreDans la description de l’application, au niveau de la disponibilité des langues, il est indiqué français. Il y’a qq titres en français, mais si on ouvre un jeu tout les mots et le narratif est en anglais, quelle déception!.Version: 8.49.0
✓ Issues with account and paymentsMy son loves the activities and games. Originally it was downloaded on my phone but decided afterwards that Installing it on his iPad would be a better idea. No option to log into your account. And it made me sign up again. I went around in circles with this unknowingly and was paying two account subscription. I ended the one on my phone after the first month. But still had issues with the iPad. He didn’t get full access and I am still being charged monthly. Lists of issues when signing up.Version: 7.64.0
✓ Great app but...1. The activities are all over the place! 2. Not easy to know what your kid has finished or not. Activities should be in sequence. 3. Too many songs in between. 4. I don’t like how some activities like memory cards for example keep pointing to the matching card if the child waits for some time. Both my children keep waiting for the hints.. it shouldn’t be like this!.Version: 7.28.0
✓ Not working correctlyI’m not sure what’s happening with the app but I’m super frustrated right now! I purchased it sometimes last week, and during the 7 day trial it only allows you to play 3 game’s a day. Well, my trial is over and it’s still only allowing me to play 3 games a day unless I sign out and sign back in which is absolutely ridiculous and extremely annoying. Once I sign back in, same thing. Only allows me to play 3 games at a time and then have to sign back out again and do it all over again. Developer - please reach out to me. I’d like a refund if this issue isn’t going to be fixed! Thanks!.Version: 7.46
✓ TooHELP money from account after cancellationI have cancelled on November 2019 and recently found out that they have been taking $14 from me EVERY month. I even had a receipt of cancellation and the receipt of money taken and so went to their help centre and they gave an email to access them. Idk if if is automated because the person gave the same advice 4 times . The advice was that I should send the receipts which I did but I was given the same mail again and again. Lingokids I need your help to fix this issue... plz contact me.Version: 7.25.1
✓ It’s ok 🙄Some people think that the game is good but I don’t think that I like it before because it was so fun shower and other stuff but that changed I mean trash does not go in the food trashcan so I guess that’s ok for other people but just not me 😡 I mean it’s a good game but I don’t think it’s worth that much to learn some activity that aren’t learning how are kids supposed to learn if are some activities that are not learning 😒 or something else but I definitely know it is a good game but just make more learning things instead of activities that would be better but please add the old things back those are fun things that are activities that I like so please add the old ones back why do you even have to pay for everything trust me it is not worth it I finish one but then I have to wait till the next day just to play the next 😡 which is annoying so please fix that in the other stuff it will be much better😌.Version: 8.17.0
✓ ScamDon’t try download this app or use the free subscription. I canceled my free trial and now this app keeps trying to take $100 from my account. I can’t even pay for my other subscription with other apps because this one is in the way. I canceled it at the right time so I have no idea why they’re still trying to take my money..Version: 8.33.0
✓ No supportI purchased this app for 2 months (as a trial before I buy for the year) for my son. One week into the second month, I was being asked to repurchase. I went through their help online to delete and reinstall. When that didn’t work, I sent an email as per their advice online. No one bothered to even respond to my email. So I guess as long as you don’t encounter any issue, you’ll be fine but as soon as you do, you’re on your own. I moved on to another app and I must say, we’re both happier with the new app because it’s more structured and even cheaper. I didn’t recommend lingo kids to the parents of my daycare and I won’t recommend it to anyone ever again..Version: 7.24.1
✓ KiddieIt’s too like childhood for me because I’ve got this first I was like oh years old so I hate it now it was three years ago and plus this game is stupid.Version: 8.18.0
✓ Great app however $288 a year is shockingIt’s a great fun app however $280+ a year is absolutely shocking. $24 a month is extremely unaffordable and unreasonable given the cost of living crisis we are in. Autistic daughter was absolutely shattered once she found out I couldn’t pay for another month. All responses from the team are so generic..Version: 8.46.0
✓ Such a bad rip offI would give this five star and I’m a kid and I used to love this game on my sister‘s phone she bought everything in the game and can you please make it free now she deleted it off her phone because she got older and I got older I am a kid if you wanna know my name my name is Angel 🥲.Version: 8.47.0
✓ Seems like it would be good if you got the full versionI showed my son the app and we had only traced two letters and sang one song when it said we had already reached our daily limit. Unfortunately I didn’t really get to see what the app had to offer but it looks like it would be good if you had the full version but it costs $25 a month and I don’t give my phone to him very often so don’t think it would be worth it..Version: 7.16.0
✓ The worst experience ever!!!!I had a free app before which was one week free trial. So I opened up an account in order to have that. Obviously after a week, my son kept continue playing with it because he likes some of activities. Although I was charged with unlimited play and activities for $24 per month, I never had an unlimited access that I was promised. So I decided to unsubscribe after a week trying to figure how to access the games my son was going to play. I feel like totally ripped off because all the games are unacceptable although I paid for that already for a month!!!! Every time I tried to get unlimited access it only wanted me to subscribe again and continue to pay but never let me get what I paid for already!!! So unfair. Completely fooled and ripped off. Feel very upset with stupid app which never lets unlimited access as it supposed to be allowing. I want my money back!!!.Version: 7.46
✓ DO NOT TRY THE TRIAL. They will still take money even when cancelled.SCAM, SCAM, SCAM. Zero stars if I could. I cancelled the trial and for some reason they still took money from my account the 2months after if cancelled. When I contacted them they claimed that I had visited the website and entered my details which is not true. I’m not one to leave reviews like this but it’s actually disgusting that they think it’s okay to scam people like this. I’ve also read a few other reviews of people who have had this happen to them. Apple have basically said that if enough people complain then they’ll look into the app. I really do hope everyone who has been charged has contacted apple and complained. So this developer can get kicked out of the store as I’m so angry that this business thinks it’s okay to just take money from people’s account and think they wouldn’t notice. I’ll have to attempt to go through my bank to get the money back and make sure they’re unable to take anymore money In response to the developer my email has gone unanswered and apple have already stated the membership was cancelled on the 27th November. They also cannot work out how your “business” has been able to charge me outside of apple..Version: 7.41.0
✓ SickeningI find it absolutely sickening and inhumane to see people taking the advantages of the weaknesses of little innocent children in needs and convert their weaknesses a marketing tool to make profit by making this addictive solution app (mind you, as much as it helps to keep children engaged in themselves, there are also side effects of using this kind of addictive apps in children’s growth)..Version: 8.14.0
✓ Do not subscribeThe instructions to cancel subscription given in the website is Incorrect. After sometime this app doesn’t show up in the apples list of subscribed apps. Then only way is to unsubscribe is by going into the parent area and unsubscribe from accounts. Not to mention that the contents are not engaging enough for the kids..Version: 8.15.0
✓ More Language optionsMy child seems to enjoy the learning games on this app. It seems a relatively fun way of learning however, the only downfall is that this app only has three language options (English US, Spanish or Portuguese) therefore, I often find myself having to undo many of the phrases they have learnt, which in turn defeats the purpose of the app. As a global learning app that glorifies their methodology and partnership, I certainly would expect more options, at the least English UK..Version: 7.90.0
✓ Double charge for a plus membershipI paid $22 for a plus membership but they decided to charge me twice for the membership and when I requested a refund for the double charge they stopped the plus membership even though they had the $22 for the original charge for plus membership. Be careful as they rip you off. I had to ask for another refund because if I can’t use the plus membership which I paid for because you charged me twice I’m not letting you keep my money!.Version: 8.49.0
✓ Advertises multiple languages on the app information but not in realityMy kids do enjoy this app, which is why we bought the year subscription originally. However we do not plan to renew it once we found out it does not offer the app in the languages as advertised on the app information. However, if there’s one thing that is disappointing, is that while it offers in multiple languages we can only find the app in English, Spanish and Portuguese categories. When I inquired about this to the customer service, the agent that responded back politely but with a nuance that insinuated English is the superior and primary language ought to be taught which frankly rubbed me and my husband the wrong way as we are multilingual and English being a second language for both of us. It is fine if the app is specific to be in English but I do wish it does not advertised other languages available as it gives parents like me who are looking for multilingual subscriptions..Version: 8.50.0
✓ TerribleAll it says is how we need the pro version because of no internet connection when there is. When you try to get pro it doesn’t even work. Waste of time... I thought this would’ve been a great app.Version: 4.9.0
✓ LingokidsOnce the child masters a subject / goal/ skill you would think Lingokids would give them new skills to master , instead the same exact things they have master’d is the only thing offered for them to do over and over and over -> like running a never ending circular track. Children run the other direction if you offer them to ‘play’ Lingokids - and I cannot blame them. The definition to insanity is doing the same thing over and over with the same results. Apps should be encouraging , inspiring , teaching ..... not boring children or leading them to shut down when anything resembles lessons similar in form to the ones that started out good but ended up a disappointment..Version: 7.18.0
✓ Sa cest une juets terible 136$$$$$!!!!!!!Terible.Version: 4.7.0
✓ It is a good gameBut just like so many ads, and I do not appreciate it.Version: 8.42.0
✓ Bad loginSpent multiple times trying to login and paid the money more than once. Keeps telling me I have limited access when I’ve paid . Tech support needs to refine this or be more supportive.Version: 7.34.0
✓ Such an amazing app with a terrible bugMy daughter loves this app and the content is wonderful. We stick to the free app because it limits her time on the iPad. However, the bug on this app drives all of us mental. It typically lets you put a character to bed at the end of the free play and then gives you 15hrs (?) until the next free play. Often, we’ll open it after the 15 hours and it’ll present us with another 15 hrs of wait time. My daughter will go days without playing it. Not sure why it does this because we also have our push notifications on and it’ll notify us that our free plays are ready…. Only for them to not be available..Version: 8.44.0
✓ App not working and Horrible customer serviceAs soon as i subscribed i wasant able to access my premium plan. I emailed them sending screenshots and they told me to delete app and reinstall it. When I did that and still wasant working I emailed them again, when they asked me for screenshots that i already emailed them. At this point it already has been a week. I send them screenshots of non working app my app store as well as my bank account as proof that I payed for non existing app. They told me to go trough apple and ask for refund since they cannot do that from their end. Which I did. 6 business days after nothing happened. At this point I dont even care anymore. Overall really bad experience..Version: 8.4.0
✓ Good but too childishI think Lingokids is nice, but the problem is that it is made for little kids. I mean, I think Lingokids wasn’t even made when I was the right age for it. Just imagine if there was a 13 year old child who goes to middle school. Then she won’t be interested because she already knows about the things Lingokids has and teaches. Now, I don’t really have a comment, but my favourite characters are Billy, Cowy, Lisa and Elliot. Also, when I hear this the ad saying, “Kids and parents love it!” I’m sure big kids and their parents hate it! I’m currently 11 years old, and I’m probably not going to delete this game, but I’ll just leave it off for today..Version: 8.26.0
✓ It’s okayIt’s not a bad app it is really good for little ones who want to learn speaking or whatever but you have to pay it and in the free app you can only play like 3 games at 2 minutes each in a day so like unless your willing to pay I do not think it is a game to relay on.Version: 7.84.0
✓ 😭😩So bad when I got it it didn’t even let me play it just logged out for me😡🤬.Version: 8.22.0
✓ Too expensiveDecent app but it’s not accessible for anyone but rich parents. More expensive than most apps. I paid for a month and cancelled subscription which still has the rest of the month paid for but won’t allow access. Be warned they don’t allow you to cancel an still have app access even after having paid for the month..Version: 8.2.0
✓ Not so goodThis game is a very great game for my sister and she loves this game and I also used to have this game but the reason I deleted it was because it said I had to come back tomorrow and my sis would say “ sister I want to play this game but it won’t let me “ and I saw that you have to come back tomorrow and I didn’t like that so that’s why I gave it a 2 star rating.Version: 8.23.0
✓ Almost no parental controlsIt’s pretty good as far as kids apps go. But for the price there should be some way for parents to control what exercises the kid sees. There’s a “TV mode” that can’t be turned off for instance. And so much of the content is videos it’s easy for a kid to only ever watch videos instead of doing any of the exercises and there’s no way for parents to control it besides telling the kid to stop watching that video and play that other game over there, which of course doesn’t go well by the fifth time. The videos are well made at least..Version: 8.19.0
✓ Payment taken during 7 day free trialMy son wanted me to download this for him and I saw it had a 7 day free trial. I opted for this with the intention of cancelling if he didn’t keep playing as he tends to get bored of apps very easily and the price is too high for me right now. However I found that over £70 was taken from my bank right away. I will be looking to claim this back as I would not have signed up if I thought this would be taken. At most I might have paid £4 for a week. Be careful you don’t have this happen to you as well..Version: 8.19.0
✓ Any advice?My child is really addicted to this game but she accidentally deleted it, I can’t download it back and she’s been really saddened by what happened, When I try to download it, Nothing happens it says open on the tab bar, but I don’t have the app. What should I do?.Version: 8.19.0
✓ Horrible app needs fixing now🤬😡First of all I tried to freaking get my email in and it won’t let and when I refreshed it it wouldn’t let type in my actual password and is telling to change number no I’m not changing my password for a stupid app number two every time I get it’s giving another reason to rest my entire gmail which again I’m not going to do I’m very Unsatisfied by this app and I don’t trust it for kids if the start of it is extremely horrible please fix this if you want me to still have a little bit of hope for this app I am extremely mad and disappointed on how this turned out this app made me spend so much time on it and it was so joy worth it im only hoping they fix this is because of my child’s she wants to play this app very badly and so I’m not going to fall for a Gmail scam either you guys fix this or I’m going to forget about this app have nice rest of your day..Version: 7.44
✓ Ridiculously over pricedIt’s just bloody boring, like there is no fun in it, and my son just doesn’t engage with it at all why because it bloody boring !!!! Then on top of it being boring it’s bloody expensive like are you kidding me had to delete it and cancel my subscription because like all the other learning apps they say free trail then take money out from your account ASAP listen it’s all a scam, all these learning apps are all scams because none of them are free but yet say free when your downloading it kmt DO NOT DOWNLOAD.Version: 7.13.0
✓ Good but not for $25 a monthMy son likes it for short spells and we obviously we don’t let him on iPad for too long in the day. At $25 a month, it’s a very steep subscription fee for a limited resource. I think your pricing model is crazy and as a customer I feel ripped off. Cosmic yoga for kids is $11:50 - far better value!.Version: 7.22.0
✓ So irritating!!I paid for the monthly subscription signed in through my email. I then get logged out and every time I log back in through the same email I no longer have plus. I’ve reached out to customer service and have yet to hear back. I expect better or a refund. This is ridiculous!!!!! Updates: I reached out to them as soon as I received their response to my review. They still haven’t responded back. Starting to think this app is a scam. Would really appreciate a refund and better customer service! Update: still no response from this company. Very deceiving how they respond to comments to ratings to appear they are trying to help their customers, but will not answer when the customer actually reaches out. So disappointing, companies like this are only out to scam people. Do not waste your money on this terrible app!!!!!!.Version: 8.31.0
✓ WhatSo when I open the app, I didn’t find any of the fun activities listed in the advertisements, and when I finally found one, I found out that you had to get the membership which really annoyed me I tried to get my parents to get it, but they said that I wouldn’t use it and they were right because there was nothing fun. There was nothing for my age group at all and I’m turning 10 by time. This review gets read I’ll probably be age 10 and it really disappointed me so if you could get some more free games that were like the ones in the advertisement that would be great because I open the app and it really just took up storage so I deleted it. Thanks..Version: 8.47.0
✓ One of the best out there, but...I have just cancelled my unlimited access to lingokids 5 days before renewal because I spent two hours looking for how much the app is going to charge me, it is pretty confusing and I can’t just know why it is not clearly stated somewhere. From where I can see in the Appstore in the In App purchase section there are a lot of figures, whatever the annual subscription is going to cost it is a bit expensive for countries like where I live where 1 USD is 3 times the local currency and this what makes it expensive for me. I wish that developers consider special prices for special countries, I’m already a subscriber in several apps that offer such a price plan, also a one time purchase option is good, it makes education and knowledge accessible to kids around the word. Anyways, thank you for the good app even if I can’t afford it..Version: 7.5.0
✓ Free games are crap and they take your money very fastBe careful they will charge you 20$ without you even knowing! Free games are crap!.Version: 7.15.0
✓ Waist of money…If you forgot your user name then Lingokids can’t help you out and just waist you time. Not recommended.Version: 8.39.1
✓ Double chargeBought one month of the app but now its trying to charge my card for an entire year ontop of that? Pretty messed up.Version: 8.44.0
✓ Over priced manipulationThey let your child play one game for free and the try to extort the parents into a $20 a month subscription because their kid is crying and upset about only 1 game. Developers need to eat, and I have no problem paying for a quality app. But simple touch games about fruits and vegetables are not worth this cost by a million miles. And looking at other reviews they are super shady about refunds, *update after developer response* 1 activity is not limited it’s one activity. Also the app will not advise how many activities you have left for that day remaining..Version: 7.39
✓ Can’t play anythingMy kid is struggling to play the games there loading for ever and I tried to help her but the games say that she finished them and then I tried to click it again(the game)then it says you need “plus” to do it again 😤😤😤.Version: 8.34.0
✓ Kinda Good…I like it, but the games are so so easy. Can you make it harder?.Version: 8.47.0
✓ Enjoyed app but auto subscribed for a year without consentWe thought this app is really good educationally for our 3yr old and intended to subscribe month to month however very disappointing to discover we were auto subscribed for a year without consent. We’ve tried contacting customer support but no direct contact apart from a feedback form. Not yet resolved. A good app but cannot trust customer service!.Version: 8.47.0
✓ Do not subscribe!!! Read before downloading!!I paid for a monthly subscription and cancelled it before the renewal date on the app store….little to my knowledge, they charged me for 2 months after that. On their website, for apple users it states to unsubscribe from the app store as well…so why am i still paying for something I'm not using. I contacted apple and they said they cannot do anything as it is unsubscribed from app store and they are charging me directly from my credit card. Other people have the same issue. Lingokids is replying to everyone one with this similar issue and saying to email them…i”ve tried to email them but its bouncing back..Version: 7.55
✓ Not wanting ‘play’ appChildren learn from watching and listening. I don’t agree with playing with knives; shapes is maths not english neither are instruments. Phonics and phoneme are important to naming a letter. Getting the sound right helps putting letters together to make a word..Version: 7.23.0
✓ The update killed the appMy brother loves this app so he went to play it today but when we went in it wouldn’t load. We left it for about half an hour and all it did was make my iPad go flat. We have really good internet connection so it’s not that. Please fix it because my four year old brother is very upset. 😡😢.Version: 7.39
✓ Good but too expensive 😔I love playing this game but it when I finish all of the games it says we can get plus cause that’s when we finish it but it is soooo expensive I can’t do that 😔.Version: 8.16.0
✓ What a rip offNot very happy with how misleading the charges are. When we clicked on the 7 days trial option, it took us to the payment for 1-month subscription with no ability to cancel the subscription when we realised what happened with the transaction. And also we were thinking alternatively to upgrade to the one year subscription right after the charges for 1-month went through, the only option was to wait until the 1-month subscription expires before the one year subscription will start.. will not recommend!.Version: 7.46
✓ Don’t buy or try this appDon’t buy or try this app, I have been charged two months for nothing as I never purchased this app. My son has little play the trail three months ago and he didn’t like it then we cancelled it before the end of the trail date, it has never been in my purchase history and the company charged me in May and this month for nothing, there no customer contact number on the website, I have emailed them and no reply since last month. They has charged me on my credit card last month and I have to block my card for this and then they has charged me again on my debit card, this is just so un usual as they could go around all my bank detail. I have speak to Apple support and they can’t get the refund for me as they keep say this app is not from Apple company, so they couldn’t help me with anything, as Apple customer is not safe anymore to purchase anything from Apple store like most apps from App Store are not from Apple company so be carful what you get, maybe you will end up like me keep paying the thing you never purchased..Version: 7.27.0
✓ Was charged for my subscription AFTER I cancelledMy son wasn’t interested in this game, so I cancelled my subscription and was still charged for it! They billed me for $14.99 but $20.19 was actually withdrawn from my account. Don’t waste your time on this game!!.Version: 7.15.0
✓ Holding judgement until after free trialJust on the free trial now so hard to tell if it’s suitable or not. Can’t access a lot at this stage.Version: 7.23.0
✓ Really bad experienceI want to cancel my subscription because does not enjoy this. So i decided to cancel it but i could’t. All the other option or pages we can go through so quickly but for the cancellation, the page does not open. I have excellent internet connection so other pages are opening so smoothly why this particular one only is not accessing the internet connection..Version: 7.8.0
✓ ConfusingWhen I signed up it gives you two options. Use email or continue with Apple email (mind you it’s the same email that I would have used). Anyway, I chose the Apple route and it gave me an email from the app itself which you can’t check if you requested for a password and now my child can not use it on her iPad. So, I re signed up using the email method that way I can get a password for multiple electronic usage and since the other account (again same email) is already in use, I can no longer have access to unlimited usage, and now it says to upgrade but you can’t upgrade because the email is already in use. SMH..Version: 7.95.0
✓ Canceling is a headacheThey make canceling your subscription a headache. When I already canceled the free trial, it still charged me a subscription for a month. I go to cancel the subscription but the help links don’t work nor does it offer an option to even cancel. Just to choose another subscription service. Pretty much scamming you to buying a service that you can’t cancel. Even tried to remove my payment card but I couldn’t even do that bc I have a subscription that needs a payment. This is an inconvenient process and I am completely disappointed and dissatisfied on how they do business. Do not buy unless your committed to a lifetime bc they don’t give you options to cancel..Version: 7.31.1
🙂 Lingokids - Play and Learn Positive Reviews
Lingokids - Play and Learn works most of the time. If it is not working for you, we recommend you excersise some patience and retry later or contact Lingokids - Play and Learn.
⛔ Lingokids - Play and Learn Problems
