Sideline: 2nd Phone Number App App Positive ReviewsPinger, Inc.

Sideline: 2nd Phone Number App Positive Reviews

4.3
4.32707 star

Total 13 Positive Reviews

Sideline: 2nd Phone Number App App User Positive Comments 2023

Sideline: 2nd Phone Number App app received 13 positive comments and reviews by users. Can you share your positive thoughts about sideline: 2nd phone number app?

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Sideline: 2nd Phone Number App for Positive User Reviews

Very Happy with ServiceThankful that it has a different ringtone & especially that it “translates” voicemail to text. When I’m with clients, the ringer is off & I am not able to listen to voicemails, so this feature is very helpful. Also appreciate the auto-reply texting feature. So far, so good. Do wish it *really* had its own Contacts List. Advertises its own Contacts List & that’s one main reason I went with Sideline, but it wants access to MY iPhone contacts - that’s a privacy “no” for me. So, I never know who is calling which is quite a disappointment. Overall very happy with the service for almost four years now..Version: v12.22

Exactly what I needed. Good customer serviceI needed to find an app to port over our business’s after hours cell. We didn’t use it much and it was a pain to carry around. I tried google voice who claimed you could port a number…. Only to be met by an error over and over again. Customer service was crap, they gave me directions that didn’t match my options. Finally found a forum online of other people hitting the same issue and basically you can’t port over when you hit that. I tried text now and couldn’t find the option to port. Emailed customer service and they replied several days later and honestly IDK what they said the issue was bc I already started the ball rolling with Sideline. The port here DID also give me an error (why is this so hard? 😂). But I was able to live chat and got an answer right away. I emailed them all my info and got a sideline notification within an hour that my number was being ported. I was given an email and phone # to text them for an update on the port. They told me it would be 3-5 days to port and it was done in 2. Got a sideline notification that it was complete and it’s been running smoothly ever since..Version: 3.99

Very solid second lineI use this as the number folks call for IT Support and LOVE the auto text answer where I can remind people of the after hours call flow automatically. I wish Sideline had a business hours setting on this so that I could change the voicemail greeting and the auto team text reply to trigger during closed hours and disable the auto text reply and change voicemail greeting during open hours. This is a great app. It doesn’t crash or do anything funky. Just...SOLID. Everyone rates differently and I feel 5 stars is walk on water territory. What would make this app walk on water for me would be the hours setting so I don’t have to manually set the greetings..Version: 3.47

Great serviceI use the sideline number for my business calls. My company suggests a second phone, a work phone but I barely remember to carry one. The calls are always clear unlike a different service we tried before. The text interface works great. I love the options to auto reply, and voice to text. The only thing I wish could be improved is, I can not use the sideline on my Apple Watch series 3. I can see a call is coming in, but can not answer it and I can see and read a text but can not reply. If that is something sideline could add I’d be sold for life. Aside from the watch, which i am not even sure sideline has control over this app has helped me with my job..Version: 3.23

THANKFULThanks for a great app with great customer service! Super glad I joined during your early stages and saw it grow to what it is now...would love to see an updated ability to have multiple "main lines" under one login account vs being limited to one main line and team extensions, i currently maintain 3 phone lines: 1. My main carrier line 2. my SideLine and 3. a second biz line via the "Digits" app by T-Mobile which isnt as good of an app as SideLine is...Wish I can just use SideLine only no matter how many lines I'm paying for. Also, would love to see some features available from the SuperPhone app like the automated "follow-up messages" to keep in touch with contacts that I havent spoken to in a while to build strong relationships, having that incorporated into SideLine's functionality for better business networking would be a game changer...meanwhile, I'm very happy with my SideLine! Thanks 🙏🏾.Version: 3.27

Awesome App! Just needs an Apple Watch App.It’s very rare that I have any issues with the app itself. You obviously need internet connection for it to function properly so keep that in mind. Sometimes when I take a call, the red button used to hang up just disappears. Kinda weird, but clicking twice on the lock button will hang up instead. I just really wish this app was compatible with my Apple Watch series 3. I can see notifications but I can’t really take the call or answer a text from my watch. That bit is frustrating. Aside from that though, this app is a lifesaver for folks who need a separate work number but don’t want (or aren’t responsible enough for) a second phone dedicated to work..Version: 3.9

Great service.A colleague told me about Sideline. Frankly, I was skeptical since I’ve used VoIP calling services in the past (Skype, Grasshopper, RingCentral, etc). With VoIP I always found call quality got iffy away from the wifi router. Since I’m constantly working from the car, I love that Sideline works with my carrier network instead. So far it’s worked exceptionally well and I haven’t had any issues. Sometimes I do forget and call or text customers from my personal line. But as my kids tell me, “that’s a user error.” It just took me a while to get used to opening Sideline for business. But I’m old school..Version: 3.58

Excellent customer serviceI contacted customer service because my text messages weren’t coming through. They responded right away through the instant chat feature and quickly figured out it was an issue with one of their partners. While I was not able to recover the texts that never came through, IT support was amazing. They offered to give me a new number that would fix the problem right away or I could wait until they contacted their partner. I opted for the latter and everything was fixed in about 12 hours. They even checked up on me the next day to make sure it was still working..Version: 3.28.5

Works flawlessly for meI use Sideline for online purchases requiring contact info. Also perfect for food carry-out pickups. Shopping for a car (or any face to face purchase) is/was so much less annoying since calls go to Voicemail. Since cellphone numbers are becoming unique personal identifiers, Sideline completely insulates my true identity. For whatever reason I rarely receive cold or “Robo” calls. And because I have set my iPhone up such that any caller not in my Contacts doesn’t ring and goes straight to Voicemail, the convenience quotient is very high. I was an early adopter and have to say that it is difficult to find a support team on any app (or PC software) that has been more responsive. I never wait more than 24 hours and communication is always professional, prompt and clear..Version: 3.18

Great, awesome!I had been looking for something like this, and thinking of getting a second cell phone to have a different number for my banking that I want to keep private. Now I have it! I love the fact that I can choose a different ring tone from my regular ring, so then I know it's a private call. I am blind, using my iPhone with speech, so I sometimes have trouble accessing my voicemail, and cannot find how to put it on do not disturb, but, if you can help with that, the App is excellent!! I also love being able to turn on call forwarding when I can't answer calls, but still can answer if I get calls on my regular number. This App works so much better than others I've tried. Thank you. Deb the pianist.Version: 3.11

Switched to Sideline. Never looked back!I run my own small business from home and used a desk phone. But I found more and more of my clients wanted to text me so I ended up giving them my personal number anyway. Then over time, my desk phone just started ringing less and less. I researched services that text-enable landlines but they seemed complicated and expensive. So I got Sideline so I could have a work number that could text. And I was delighted to find out how much cheaper it was that the landline I had on my desk. I still have some older clients who contact my personal number but I just started responding from my Sideline number instead and just move the conversation there. Great app..Version: 3.58

Small Business lineI have a small construction company and to keep costs down, I was using my personal cell phone for my business. It didn't work out too well. I was getting too many calls and missed a few important business calls because I thought they were personal calls. So I considered getting a second phone but I didn't want to carry 2 phones. Sideline solved all my problems. They gave me a great number and the app is user friendly. Now my business and personal calls are separate and I even have a dedicated voicemail for my business. It is an Excellent product. I have already recommended it to my friends and colleagues. Worth the money.Version: 3.18

Works Great for A Work NumberI’ve been using this app for a couple years to keep my personal and business separate. I haven’t had any issues. Call service has never been an issue. The only problem I’ve had is a couple platforms won’t recognize the number as security recovery, which isn’t to big of a deal. Reliability is Great! The one thing I would like to see added is the ability to respond to a message from my Apple Watch. I can read messages, answer calls but I cannot respond to any messages. That would be awesome to be incorporated..Version: v12.14


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