YouTube Music App Negative ReviewsGoogle LLC

YouTube Music Negative Reviews

4.7233 star

Total 149 Negative Reviews

YouTube Music App Complaints & User Negative Comments

YouTube Music app received 149 complaints, negative comments and reviews by users. Can you share your negative thoughts about youtube music?

Please wait! YouTube Music Facebook comments loading...

Bring back the lyrics!What happens to the lyrics ? This app is still dope but need the lyrics in there sorry that’s just it either than that I love this app so easy to use!.Version: 4.18

Shuffle doesn’t work properly and app always crashesI’ve noticed something about this app and that is when I shuffle my playlist now it’s not completely random, whenever I hit it it’s normally always the same songs on the list in a row every time I shuffle it and it really annoys me because it just gets boring, and whenever I’m out of the app the music randomly stops and the app crashes and I have no idea why, used to love this app but now it’s just gotten so bad and it’s a shame because it had so much potential..Version: 3.07

What happened?!?The old app was so great then after the last 3-4 months of updates it’s become extremely laggy, takes literally 5-10 seconds to start playing a song, constantly tells me I haven’t downloaded a song when it’s already downloaded and in a playlist...... This app WAS amazing, so good, idk what’s happened but the updates have basically ruined it for me, hopefully this gets sorted in future updates. I will be leaving after 1 more if nothing has improved..Version: 2.39.3

More waste of batteryNo background play? Really?? Short sighted. Have you tried skipping background play ads? It’s annoying for the user hence you will have a captive audience. Surely ads in background play is enough to justify it being free..Version: 2.35

BTS DESERVE BETTERFirst of all it’s already a bad app because you literally can’t do anything until you pay and plus they are snakes who took away almost 100 million views from ON by bts I hate the app even more now.Version: 3.53

HorribleI absolutely hate this app. Can’t believe Google is taking away Play. And I’m paying for Premium, too. Playlists are confusing, “moods” is very limited and there is no “activity” filter. The other day I was listening to kids music with my young children and next on the playlist was Drake... ?! Hey Google, get your algorithm right..Version: 4.03

Far away from a replacement for GPMI have copied my music library across from GPM which worked fine. As an offline music player with your own library YTM falls way short. Every single time i want to play my music rather than stream I need to go to downloads and search endlessly for my downloaded songs or shuffle my whole library. This app also fails to automatically start with my car Bluetooth which GPM had no problem doing.Version: 3.88

Needs workThis has a ton of potential, but there are two basic issues. With the free version (on mobile device) - making it cut out when minimised or screen locked is too much of a drawback to make it even usable in an ad- supported version. The paid version - the current algorithm repeats the same songs far too frequently. I've had the paid version for a few weeks and given the algorithm large datasets to work with, but the same songs come up with such regularity is extremely irritating. Perhaps the issue is my very eclectic taste in music, but I doubt it..Version: 2.65

An incredibly stupid appI mean it, for one thing with the old Google Play Music when you looked for a artist it would also show similar artists, also if I want to watch music videos....well I can jut want them on the regular YouTube.....thank god for Spotify which is 100% better than this stupid YouTube Music....also why should I pay $12 for YouTube & YouTube music when I don’t use YouTube should give us a lower price for us who don’t use YouTube I say, thank god we have Spotify as an alternative (where they have similar artists to artists you search or download, unlike YouTube Music).Version: 4.07

Offline playlistThe app is great but you can’t have a playlist offline you can download music into your downloads playlist but you can’t sort your music into playlists to listen offline eg. having a playlist for rock and another for rap won’t work offline you should be able to have more playlist options offline so you can have different playlist for offline music.Version: 3.11

BrokenThe most recent update seems to have broken the app - I click on the icon, it sits loading at the logo screen for 10secs, then force quits. I pay good money for this app, and I would also like a refund on my past few months’ use as it has also been buggy, continually pausing my downloaded songs, and saying songs I know I have downloaded are not actually downloaded. Please fix this ASAP and contact me to provide a refund..Version: 3.57

This app is great butIt could be better the “my mixtape” is just music that i went out of my way to find it music i have in my likes or downloads rarely is there new music in there that i haven't heard, along with that if my mixtape is supposed to be songs that i like and etc then don’t play different music at different times, in the morning it plays different music than in the afternoon and night which is okay but i like to hear everything and my morning music is the same as my night time and my afternoon music. Along with the play more music for me, if the new discover playlist or whatever it’s called is supposed to help me find new music it would be nice to make it more accurate I've never liked a song that played in that playlist and it’s not even the type of music i listen to and i’ll listen to anything. also it needs to be updated all the time not every Wednesday..Version: 3.63

The free version overloads you with same ads constantlyNormally this would be a good app but the free version is so punishing with its advertising that keeps repeating the same ad over and over and over and over, and that it only works while the device is on makes it a poor version of all its competitors. Had to uninstall and goto an alternate free app that does a better job. But would go back if the ad rotation wasn’t so abusive..Version: 3.51

Ads play when I listen to my paid contentI migrated from google play music to YouTube music, as the google apps kept notifying me to do. It moved over all of the songs that I purchased through google play music. First time I play one of my paid for/purchased makes me watch a YouTube ad. :|.Version: 3.88

It’s okUsing this app since it’s replacing google play. I don’t like that it takes forever to connect to my Bluetooth it seems to always have a lag and the music buffers in the beginning too. I never experienced this with google play. Maybe the music videos are still loading in the background even though it’s on “music only” mode. I also really dislike that my music never picks up where it left off when I’m done. I have to manually go and search for my song every time I restart my car or anytime I come back to the app really. I’ve tried not closing the app on my home screen but it didn’t male a difference. Sometimes my playlists can get long and searching for a song toward the middle is annoying. I do like that I can find any song that’s on YT on here though, sometimes google play would not offer songs YT music has offered..Version: 3.83

Just falls shortThis app has a lot of potential and I’m not sure who decided to have it work the way it does but very simple things this app doesn’t offer is holding it back so much. For instance if I click add song to queue it makes so much more sense to add said song to a new list that starts after the current song playing not at the end of the shuffled playlist which can have hundreds of songs in it. Adding to a queue means you want to listen to it next or at the least soon. And why for the love of god is it almost the end of 2020 and this app doesn’t support the ability to remember the shuffle and replay settings when you come back to the app. I mean such simple things like this are littered through the app and are holding what has potential to be the best music streaming app back from the top. TL:DR Fire whoever your app dev is cause they are trash..Version: 4.02

Stoped working the sameWhen I first downloaded the app I loved it because I could make my own playlists and it was always recommending me new music and artist and was always up to date when artist released new music, however I’ve had the app for a couple of years and I noticed that it started to say “song unavailable” and at first it was a couple of songs and I thought it got removed because some were songs I Hadn’t listened to in a while, however today I go on the app to listen to music and over half of my playlist with songs says song unavailable and when I tried to remove it and re- add the song it wouldn’t allow me to do so. I’m sad because I love this app, but I heard it happened to people with a premium account as well, so unfortunately I have to find another app to listen to music on in the meantime. Please fix this!.Version: 3.75

Too glitchyThe app has too many bugs that make it a pain to use. A lot of my downloaded albums keep un-downloading and require re-downloading. When going back from an album to the download page, it takes you to the top every time. The lock screen display gets stuck on the same song even once it's finished. A lot of albums have a download option but once downloaded all the songs are greyed out and it says it's not available for download. Just some problems to name a few. Needs to step it's game up to compete with other streaming services. No one in their right mind should pay for this over other ones..Version: 2.41

Downloads keep deletingI like to download pre-made playlists but I have noticed that once downloaded they tend to have less songs than before and it’s even got to the point that over the course of a week my playlist will have lost 40 songs. I didn’t have this glitch earlier and it’s been very annoying. Please fix it soon.Version: 3.53

Buggy poor flawed application (developers should be retrained or fired)I have downloaded music and yet I can’t get to it until the app gives up trying to connect to the Internet. When you are in a poor coverage area, and intermittent connectivity, the app spins waiting to try and getting the connection. Very annoying and pointless. I just want to play music I already have downloaded :-/ is that too much to ask. Also... the history does not get fully updated. How hard is it to maintain the tracks that were played??? Come on!! That is such simple functionality :-/.Version: 3.45.2

Puts hated songs in favourite list with no way to removeThis is what happens when they remove the don’t be evil clause. Also, after migrating from Google play music there’s no I’m feeling lucky button anymore and it’s just playing the same songs. Hard to find new songs based on my likes compared to before. Can’t just tell it to play some music. Much worse experience now. And another thing, why force us into a video app for music if there is almost always no video, and when there is it’s absolute garbage quality?.Version: 4.20

So badThis is by far the worst app for listening to music that I have ever used. (And I have the paid subscription.) It takes a gazillion clicks to find my recent or commonly used playlists. I don’t get on the app to use mixes some rando made, I get on to listen to MY LISTS and to find new releases. Why do I have to click like five times to reach my playlists???? And even then it doesn’t show me the ones I’ve lost recently played, only the ones I’ve recently edited! The playlists are not sorted alphabetically. If I want to remove songs from a queue or move them to another playlist, it’s impossible to select more than one song at once—I HATE THIS ESPECIALLY. Such a basic and inexcusable oversight they’ve had months to fix. And if I’m already listening to a list I’ve downloaded and then I leave WiFi, it complains to me that it has no connection and needs to go to downloads, and makes me click through multiple times just to find again and shuffle the list I’m already listening to. Just awful. Also google play used to show me how many times I’ve listened to each song, and that’s what I looked at to find my favorite songs of the year. I don’t want a 2020 list they make for me, I want to make my own list! Why can’t they provide this basic thing that was already offered on google play? The web app is equally frustrating. I can’t believe we actually pay them to provide this abysmal level of service..Version: 4.07

App close when pause songIt’s being very annoying when receive a call and the music get pause the app just closing loosing the playlist order or live video time point. Even 10 sec in a call or paused it’s enough to get the app closed. Being so frustrated as I’m a premium member. Please fix it. Thank you.Version: 3.88

It’s okThe when the app closes it doesn’t play the music. Could you please fix it in the next update?.Version: 3.11

Poor replacement for Google MusicRecently migrated my Google Music library, including my own uploaded library and have been very disappointed. Guess I have been spoiled by Google Music. What I really miss: - Every time I open the app, I have to start over to select what I want to play because the app doesn’t remember last position/ track played. Especially frustrating with my own library. - None of the queued tracks are listed or played in order of the track within the album, especially in playlists. Tracks are simply jumbled together in seemingly random order. - Same goes if trying to add an album to a playlist. tracks are simply reordered seemingly at random - Limited ability to sort onscreen. Seems to be simply alphabetical only. Needs to be able to sort by album while keeping tracks in track order. - lastly, most definitely wouldn’t pay a penny for this app, definitely not premium just to play my own tracks or the ability to play in the background. It’s pretty evident how far Google has gone from their principle, since removed, “Don’t be evil”. This app is simply frustrating enough to be considered evilly user-unfriendly..Version: 3.79

Your radios always play the same songs!Can you please leave Google Play Music alone? When I choose a radio on YouTube Music, it always gives me the same songs in the same order 🤦🏾‍♀️ If I wanted a playlist, I would have done it myself. And everything it’s so complicated, compared to Google Play Music. Gosh I hate this app 🙄.Version: 3.88

Great Concept - Terrible ExecutionI honestly had high hopes for this app, but in the end it was just a major let down. The music selection is great, but everything else about the app is there to make sure you can never actually listen to the music. Most songs will stop after 10-30 seconds and restarting the app won’t fix this problem. It will happen often, randomly, and unpredictably. Also, one you pause a song and leave the app it loses it’s memory. So let’s say your on a road trip and stopped to get gas, when you get back in the car you essentially have to restart the entire playlist you were just on. Individually these problems aren’t terrible, but combined it is the absolute worst. Which is really upsetting considering the content on here is actually amazing. Overall, only use this app if you’re at home and don’t mind consistently trouble shooting. Not an app for on the go people with busy lives..Version: 3.35

Not user friendly or reliableWe use music in our kids rooms at night to help them sleep and muffle the household sounds. We loved google play. Unfortunately this program has been less than reliable or easy to use. It isn’t compatible with many older devices, so we were forced to upgrade the phones that sit on a shelf and play music. Stupid. The app stops playing randomly through the night. I have to restart the music, which is on repeat, but still stops. Its only played through 4-5 times since we were forced to switch. The repeat button is only available when the phone is in landscape, so when music cuts off i have to take the phone off the speaker, find repeat, then put it back all without waking a sleeping child. Not fun at 2am. These problems need to be fixed asap. Absolutely crap..Version: 4.07

Extremely disappointingFor a paid service of google the experience is very disappointing. Sometimes it just stop playing. If you take off your AirPods it does not always stop. As a service it is not really good as the website. The recommendations for instance are just songs you have heard previously and you choose a song most of the times the following songs are always previously heard. The worst though I think is the fact that it does not sync with the website so if you hear something on your phone does appear on the site version or the Al does not learn from your device habits and vice versa..Version: 3.31

Google Play Music converters will be highly dissatisfiedI have had nothing but complaints about this app since having to move here from Google Play. It's become such a chore to listen to my own music that it's completely put me off listening to it. I rarely use this app. I much prefer Pandora or other music apps at this point. I want to be able to pick up where I left off in a song/album/playlist, hours/days/weeks later like I was able to in GPM. I don't want ads to listen to my own music. I don't want your suggestions added to my music. I don't want to be asked to upgrade to premium. I just want to listen to MY MUSIC. I also don't understand why buffer times are so much worse on here than GPM. I didn't have any issues with listening to my songs. But on this app, it takes a few tried for a song to play. Like it can't decide to load the song or something. I'm not sure. But it's annoying having to try to get the song to play multiple times before it will actually play. And then in the middle of a playlist, the song stopping for the same issue. Again, I will reiterate none of these issues occurred on GPM. TL;DR: I miss Google Play Music..Version: 4.07

Just another version of spotify/apple musicIf they would up the limit for the “offline mixtape” tp like 500 songs would be great. Really make them stand out.Version: 3.13

LMAOAOAI was excited to finally see that I could literally listen to all the music on YouTube that I can’t find on Spotify until I read that u have to buy the premium version for background playing. Lolol what a joke..Version: 2.55

MESS!The library and preferences from Google Play Music do not transfer to YouTube Music. Instead of sticking with Google Play Music or just rebranding the service, Google decided to go for the messiest transition in their history..Version: 2.35

Pretty TerribleThe experience is pretty bad and hard to use (like most google products sadly). I need a music player where I can simply go to a playlist and select Play or Shuffle. Yup, it's not rocket science I guess 😂. There is an option to download a playlist to play offline, HOWEVER you have to be online to start to play it!!!? 🤦🏼‍♂️ The only way I can play a playlist offline is by swiping up and selecting a track individually rather than just press the play button. If you have a product owner on team please 🙏🏻 ask them to pull their finger out. It's not asking much to expect the music to play offline when it's downloaded and I press the play button 😂😂😂 The only saving grace it's that it's cheap. I'm still on the 14 day period membership so.. let's see if I can last before deleting it 🤷🏼‍♂️.Version: 3.17

Not working when offlineI’m not happy about the behavior under unstable cellular environment or offline. This is really common when you road trip. 1. When I’m playing online music (my mix) and driving into non-cellular coverage area, the music stops and it stops forever. It should continue playing my downloaded music automatically without me touching the screen. It’s dangerous to do so while driving and I cannot easily navigate to the download page (see #2). 2. When I suddenly lose the cellular connection and I want to play downloaded music, I need to navigate to the “Library” page. However, the app somehow still thinks I have the connection and tries to load the page. The page is stuck in that loading circle forever and I cannot head to the downloaded music page. The only way to get around it is to kill the app, go to Airplane mode, go back to that page, and now you can see the offline version. It’s so ironic that you have to have real network connection to play the downloaded music..Version: 3.85

App forgets what I was playingIf I pause playback and lock the screen, this app is very likely to forget the song that was playing, and all the songs I had queued. This is quite annoying. It happens especially often if I'm streaming, and playback is involuntarily paused because I walk into an area with poor mobile coverage. I have similar problems with some other Google apps..Version: 3.75

Poor substituteThe company offered free music storage to its users, in exchange users agreed to allow Google to use the music they uploaded to build their music library. Google took note of similar artists a user might listen to and built their recommendation engine off of that data. They acquired competitors solely to put them out of business and eliminate the competition. They stifled innovation at every turn, and users kept quiet because they still felt the relationship was mutually beneficial. But as soon as Google had milked as much date from the users libraries as they could, they eliminated the service, and in its place coughed up this garbage that in no way is an equal substitute for what they killed. Now if you want to listen to your music that you spent years cultivating and curating, you either need to pay up $150 a year, or listen to an advertisement after every single song, with no ability to cache music for offline play. Are you an advertising business ? A music streaming company? A phone manufacturer? You can’t be all of the above and still prioritize the best interest of the customer..Version: 4.18

Missing albumsThe app is okay. I transferred all my music over from google play and I expected a better experience which was met half way. While it has its benefits there are a lot of down sides. Some artist pages are literally missing albums. For example Steven universe which has some of season one album in its top song list but you can’t find the album anywhere on their page. I also have another album from Steven universe which also isn’t on the artist page and when you click -go to artist- it takes to to the same page where the album literally does not exist. Another problem I have is I get notifications of artists that I have not subscribed to. I can get notified of their new songs but not the ones that I am subscribed to..Version: 3.79

WasteIs this even different from YouTube at all besides the fact it’s JUST music. Like if I wanted to listen to music and need to keep my phone on I’d just open it in YouTube..Version: 2.55

Forced to downgrade from GPMWhat a step backwards in having to move to this app from google play. The same functionality does not exist and I don’t understand why there was a forced move to an unfinished app. Worst part of all, I hate that you can’t change the background colour. Black background with white text is so hard on the eyes!!.Version: 4.02

SO AGGRAVATING!!I downloaded the app and it very graciously gave me 2 weeks premium for free. I could download music and listen to it offline and it was add free. I was building up my playlist and towards the end of the 2 weeks I had about 50 songs downloaded and in my playlist. The end of the two weeks finally came and premium was gone. Here comes the problem. All my downloads were gone, you can only access them if u have premium. I was alright with that because I still had my playlist and could always use data. I go into my playlist and shuffle, the first song had an add. It was expected, but as I continued on I found that there is an add at the beginning AND end of EVERY song. There is an option to skip after 5 seconds but I don’t want to be pulling my phone out every few minutes to skip an add. THERE IS NO WAY YOU CAN ENJOY THIS WITHOUT HAVING TO BUY PREMIUM. Thank you for reading my rant on why you shouldn’t download this app. Have a great day!.Version: 3.29

Stopped workingSecond day using it, it seemed great in the beginning, upgraded to the free 3 month trial so was able to download and listen to music offline once I created a playlist, then Later music started to go missing from my playlist, now today I go in the app the playlists that I had are gone completely, I go to check my downloaded music, there’s only a few showing, the rest are showing missing, when I try to re load them, there’s an error message that comes up, I tried to search for music to re do my playlists when I try to search for an artist it just says no results, even though they showed up yesterday. They really need to fix the app for people to use it, it’s all glitched and poor, will be deleting it, useless..Version: 2.35

Don’t be evil??Yes, whatever happened to that slogan. I have no doubt that the transition from Google Play Music to YouTubeMusic makes complete commercial sense within the hallways of Google/Alphabet grand headquarters. But the coerced nature of this shift (including the delivery app and the way that music is navigated, managed and played) is an ugly outcome for those of us who invested time and money in the GPM ecosystem. Google could have readily adapted and transitioned the existing GPM music app to the YTM music library (the ostensible rationale for the move) but instead chose against this minimal impact strategy. The YTM user experience inevitably embraces google’s ability to push additional content recommendations - in our best interests of course (not). Well, now it’s done, and you’ll need to make up your own mind how much you’ll trust google with any other current and future product offerings..Version: 3.88

ItsalrightIt’s awesome to search for any unofficial and official music. Although the app is outdated and lacks a lot of features the competition have. A lyric feature and redesigned now playing screen which is easier, intuitive to use would be great..Version: 4.18

Black screenSometimes when I open the app I just get a pitch black screen and can’t do anything. Never used to happen and very annoying when it does. To fix this I have to reset the app which I don’t like to do because I very highly love the mixtape feature in this app where it picks songs you might for you. If I reset the app it removes the mixtape playlist which I don’t want to do. Please fix the issue..Version: 3.29

I preferred the Google Play AppI can’t for the life of me figure out this app. How do I listen to albums that I’ve added to my library in the same place? Do I need to listen to albums separately now????? The top songs feature plays songs I don’t like and for a limited time please help. I miss that feature of google play music being able to add to library and showing at the bottom of the artists page. Thank you!!.Version: 3.71

Has issuesMain issue is the lack of volume normalisation. The tracks are up and down in volume which means you can’t just leave your playlist on without having to constantly adjust. I’ve also found in playlists it is not possible to type and search for a track in that playlist - for example if you wanted to delete a track, check for duplicates or select to ‘play next’. There’s just no search within playlist facility whatsoever. You have to scroll down the list to find it..Version: 3.90

DisgustingI am appalled by this business model. There are already well established services and apps. This brings nothing new. It actually lacks everything that makes a streaming app good. If you want the stuff that makes it better you actually have to pay and you still get a subpar app. TLDR Google is making you pay way too much for something you can find in other apps for much less moolah...and it still sucks....Version: 2.37

Same complaint as everybody elseIf you’re using the free addition, the music stops playing once you put your phone to rest... what?? It’s literally just a second YouTube app. Waste of space..Version: 3.49

Cash GrabIf you’re coming from Google Play and if you’re already paying for a Google Play subscription, then this app may be perfectly suited to you. If you’re migrating from the free version of Google Play, you’re likely going to be very unhappy. The app seems specifically designed to annoy the user with as many roadblocks to enjoying their music as possible in order to force them into purchasing a subscription. The app will not run in the background without a subscription, so forget about using it in the car and having a gps running at the same time. Advertisements are played in between nearly every song, including music you already purchased. Often these would be video ads so if you’re on a limited data plan, that’s going to hurt. Downloading your music is a premium feature as well. YouTube’s global head of music, Lyon Cohen, stated in an interview at SXSW “There’s a lot more people in our funnel that we can frustrate and seduce to become subscribers,” and it appears he’s making good on that. Google Play generated income off me in their free service by playing ads on their radio, which I was fine with and presumably by taking a cut of the sale whenever I purchased an album from them, which I was also fine with. However, I won’t be bullied into paying for a subscription. I’ve transferred my music to another service and will not be purchasing further music through Google/YouTube which is a shame as I felt Google Play was really well done..Version: 3.75

Poor softwareIt would not let me download music to offline list any more..?! Some kinda bug.. Plus, this app is not user friendly at all. Please learn from other music apps like Bugs, Melon etc.Version: 3.77

Too CostlyToo much $$$ to make this app functional.Version: 2.55

Just glitchesIt was so good at first I was signed in for premium and it was great but it just started doing this sign in error where it just flashes it and I can’t even enter the app. I’ve tried everything to fix it like deleting and reinstalling and restarting my phone, can someone please tell me how to fix it I really liked the app. I would give it a five star ranking if I can fix it.Version: 4.05

As bad as it is possible to beI have used the Play music app for many years, now google has forced me to use this app. I hate it! If I could give less than one star, that I’d what this app would get. I am now looking for alternatives, and also plan to move away from other google services. Reasons: - it does not let me play my music with the app in the background (unless I pay google for a subscription that I don’t need and don’t want). This makes it unusable for me. It means I can’t do anything else on my phone while I listen to music. - it doesn’t let me download music to my phone. Again, unless I pay for a subscription. Google: I don’t want a subscription. I already have most of the music I need. - why does it play me adverts when all I want to do is listen to my own (purchased) music + I just found out that I can no longer cast to a google home hub, or ask it to play from my music library, unless, guess what,...I pay for a premium subscription. I will be contacting google to get a refund on my google homes, since they have taken away the one feature I use most..Version: 3.79

Dude WahtI really enjoyed this app. . . Up until recently. See, with the past few updates, it getting harder and harder to find the music I like. It recommends different versions of a song I like, but I don’t want different versions, I just want to listen to the song the way I like it. Be it faster tempo or otherwise. Also, first page I see when I enter the app now offers less of the things I’m interested in. While my favorite songs are cramped in a corner all together, a bunch of things I don’t care about take up the entire screen. I don’t want to listen to ‘New Releases’ or ‘Hottest Country Albums’ because that’s NOT WHAT I LIKE. The music I want is shoved in a corner under ‘your favorites’. SURE, those are TOTALLY my favorites and not just DIFFERENT THINGS ENTIRELY. I don’t even know what half of the stuff recommended to me are! I had high hopes for these few big updates, but all I see is failure to pander towards the audience. Please, staff. I know there is a low chance of someone reading this, especially since it’s a negative review. Please give me back the app that I loved! Instead of just calling random music you’ve thrown at me ‘personalized’, just go back to the way you were. This isn’t difficult. All you have to do is take away the new bad stuff, and replace it with the old good stuff. Thank you. Sincerely, An unhappy customer.Version: 2.37

So much worse than Google PlayThe most frustrating thing is that it never remembers the song I left off at and then I have to navigate a 200 song playlist to figure out where I was. This is made worse if you shuffle a playlist. For the love of god please track the song position in iPhone storage so it can resume where I left off..Version: 4.07

Barely usable on iphone 8 running latest OSThis is the only music service i use but it’s honestly a shame at how bad it is. on my iphone 8 it is just miserably slow. if i want to hit next song, i’ll go and open the app and it’s still on the screen from 5 songs ago. i have to then wait for it to load to hit next. also you’ll get to use the media buttons on the lock screen like 20 percent of the time. same thing is you swipe up, good luck using media buttons to pause already playing music. lastly i absolutely hate its integration with my google home. again you’re stuck with the slowness of the app to get next or pause. now it’s even worse, if i want to change the playlist from my phone, i’ll go ahead and open the app which pauses the music...just from opening the app. the only fix is to hard close the app, reopen and reconnect to the home..Version: 3.81

Okay but missing some key features.I really like the app but there are two things that I truly miss from the Google Play App. Number one being the option of scrolling through the alphabet on the right side in order to find a song in my library faster. I used this scrolling feature so much it was easy to scroll through songs. Also, whenever I do scroll through my library, it would lag and take a while to load my library. It’s understandable since I have a big library, but Google Play didn’t give me that issue. Another thing I really miss is the sleep option. I would love to listen to music to fall asleep to, but I don’t have the option to have the app automatically stop like Google Play did. Fixing these issues would make me give the app a 5 star..Version: 4.17

LibraryThe library really needs to be sorted out and albums should definitely not be sorted by when you added them. Just do it by artist or alphabetically like GPM.Version: 2.59

App is crashingSince yesterday’s update it’s impossible to use the app its crashing again and again. Was better before the update.Version: 2.65

Forced outI used google play music for many years and found it better than Spotify. Now I’m being forced into an incomplete app which I’ve seen ignores your preferences and recommend garbage. No thanks, I can turn on the radio for that. Because of the discontinuation of google play music, I will no longer be subscribing. GG.Version: 4.02

FrustratingWhen I first got this I loved it and couldn’t flaw the app; but now it’s changed through updates or whatever and now the information part will close without interaction and most of all the lower part that has rewind, play/pause, skip, timeline thing, etc is repeated on the album cover/video part and restricts giving the song or video choice..., it was better for me before.Version: 4.20

HoribbleI downloaded this app and sighned in then it started saying sighn in error. I tried closing it then deleting it and re downloading it and it still didn’t work this app is a pice of crap.Version: 4.05

Can’t search for music in libraryWhen I’m offline I can’t search through my downloaded music easily. Most music apps organise the songs or artists alphabetically, but it’s this app they’re ordered from oldest to newest. Which can be a problem if I don’t remember when I downloaded a certain song. Also when you try to use the search bar offline it just takes you back to the downloaded music library. So you really can’t search for music offline, you’re forced to scroll all the way down to find songs that were downloaded months ago..Version: 3.27.5

Was good, until now.This app was very good, never lagged, and had a clean U.I, until the latest update where both on my iPad and iPhone all the app does is lag. PLEASE FIX THIS.Version: 4.19

Audio popsEvery time I jump to the next track there is a “pop” In the audio. Very annoying. Happens on iPhone and iPad Pro..Version: 3.65

Not as advertisedMight be good if you want to pay the monthly premium, but free version you device has to be on and in the app in order to work. Drains battery quick and turns off unless you have premium package. Zero stars from me I’d rather have the google play music back..Version: 4.02

Disappointing TransitionWas forced to transfer to YouTube Music from Google Play and I hate this new app. The interface is totally chaotic — it’s difficult to narrow down navigation and it’s too stimulating, even with the black background. I don’t like how other users personal playlists are mixed with YT Music’s playlists, and I don’t like how my own playlists are mixed with premades. I also don’t care for the videos. If I wanted to watch something, I’d go to YouTube... I don’t need the prompt to watch. I also just spent 10 minutes reorganizing a personal playlist by artist’s name and when I exited, it completely reset. Waste of my time. Even the web-interface sucks. You can’t sort your playlists by title, artist, etc. I liked how Google Play had genres, moods, decades sorted — this new way has no organization and less channels. I pay $15 a month for my family to use this app — it certainly doesn’t feel like it comes from Google..Version: 4.07

Not so sure...I mean it’s a great idea and it would be so good and used by so many more people if you didn’t have to pay every month for it. The only things you can actually do without paying is listening to your music. You can’t download it, you can’t turn your device off without it stopping playing I just think that it lacks the basic system off a music app. It’s pretty cool how it sorts through your liked videos for music but again, I would enjoy it much more on a plane with my phone off..Version: 2.35

Subscription required to stream to Chromecast audio devicesUnlike Google Play music, YouTube Music pushes subscriptions even more and requires them to stream to Chromecast Audio devices. Also no easy way to maintain your own music library. The constant upsells to premium are a real turnoff as well..Version: 3.81.3

Want to see date music uploadedWhen I’m looking for new music on the radio feature or anywhere I would like to see the date the video was uploaded. Where it says the the amount of views you should also put the date the song was uploaded as well. When you press the information button on a song it should definitely say the date there when it doesn’t. As when looking for music many people won’t want to add old music to their playlists.Version: 3.47

Very frustrating app if you're coming from google playThey don't have as many clean versions of songs. Google play music had two versions of albums for many albums. Also you can play your downloaded songs only. Now you have to have Wi-Fi to get to the downloaded songs. It will eventually load but not easily without Wi-Fi which defeats the purpose. Also it does not keep track of where you were. I have to start at the beginning of my playlist and push shuffle every time and it always starts with the same few songs. So it's not random like it should be and then I have to restart it so I'm listening to the same songs over and over and over and that means on a playlist with 1100 songs. Editing playlists is very difficult as well. If I click thumbs down google play music would remove it from the playlist. Not this one. Many other issues. Weird we were forced to this app..Version: 4.07

I’m disappointedI’m very disappointed because this was going to be my favorite music app. I was going to delete all of my other ones but something happened (I guess it upgraded on its own or something) and deleted all of my downloads and said that if I want to download in music I have to have a premium subscription. I will go to listen to my music and then I want to listen to it while my phones not completely onward just like a black screen or ask out of that app and go to a different app I’m still listening music but it won’t let me anymore. It was great up until the part where I can no longer listen to anything unless I’m on the app. This app is great if you want to listen to it for a couple of weeks and then have to pay for it but other than that I would not recommend!.Version: 4.22

ChaoticNew design is nicer sure but it’s harder to listen to certain kinds of songs like clicking on a song that’s recommended or recently listened to and getting similar songs, now it’s just going into a recent song and every song playing after it is the same songs and not random anymore. It’s like its just one playlist..Version: 2.39

Great service but the app has just so many bugsIn addition to all the bugs, I don’t get how immensely hard it is to differentiate online and offline music.Version: 4.13

Feature starvedI'm on the YouTube Premium family subscription and this app needs to catch up with many useful Google Play Music features that I'm used to. Also misses downloading latest Library additions. Misses Show All Albums for some artists. Could use offload download/ playback on Apple Watch without the phone. Shuffling and randomization algorithm is far inferior to Google Play Music. Some songs that I had on Google Play Music playlists simply fail to load offline on YouTube Music. The list goes on... I've considered switching to Apple Music several times but I much rather this app getting right..Version: 4.02

Good appOver all good app but I’d like to see the option to rearrange the songs into different order even after been downloaded & would also like to see the option to download albums but have them go into the download section instead of a seperate section I find going into the album & downloading the songs one at a time quite annoying if there is many songs in the album.Version: 4.23

Long way to goYT has a long way to go on becoming a first music app for most. Being a known brand for music and videos I was expecting a better job - despite YT becoming worse by the day in its thing by having more as than content for free users. App is not very friendly if offline (Eg in the tube) and it's sad that playlist from Google music isn't imported. Funniest thing is that with Google Music you get YT music but not vice versa despite higher charge. Offline downloaded playlist is almost on point..Version: 2.45

Annoyingly money hungryAsks you to go for premium every time u open the app.even if u have a song playing and come back to it after 30 secs ..Version: 2.55

It's so so...I mean, it's worth a go, especially since you get a free 3 month trail at the moment. And unlike apple music you can shuffle after you chosen to play a particular song, multiple times until you like the play que. However besides the UI that needs some serious work and other little things the main issue I had... Was that twice in the space a week the app would become unresponsive and I'd have to delete the app and download all my music to work again... 😑 plus it doesn't play too nicely with iOS in general. But again. Try it for yourself. It might be good enough..Version: 3.07

Appalling integration with Google devicesThe app itself is nice and easy to use. However it has a serious flaw when using it with Google Home or Chromecast. If you want to cast songs from the app to the smart device you will find that the “play next” feature to add songs to the queue stops working properly. Added songs do not appear in the queue list in the app (despite a pop up message confermino that the song will play next), but they will play on the smart device, although you won’t be able to control the volume anymore..Version: 3.15

Wow - submitted review and you don’t postPoor app - lost all my downloaded content in supposed ‘transfer from Play’. Doesn’t offer options on previous service...thinks it knows what I want to listen to. Assume this is from tracking what I am doing....not happy. Lacks functionality but pulls your family in with contract offer so you can’t leave easily. Lost content...paid content...not easy to use. Some of us have poor data service and need to both travel and pay for data access. We need better options to keep this app..Version: 3.69

A few work on point probably not going to get fixed!Well the app is all good, apart from when you try add music to your playlist, the playlist that you have made aren’t there, so really you can’t add music, also why do you have to update and manually download your music even tho once you have downloaded that playlist you got to sync it again, doesn’t make sense, is so stupid and annoying, then when you do play the songs they just won’t load even tho I’m connected to wifi, and sometimes when there’s a video, the video and the sound aren’t in sync, there’s always a delay, this probably won’t get fixed as long as they are getting there subscribed payments they are happy.... so unsatisfied.Version: 4.17

Missing featuresLike the app but unless I’m doing it wrong, I can’t sort new releases by genre like I could in play music. Weird recommendations from genres I have never or rarely listened to. Still a ways to go I think, just a bit more polish..Version: 3.75

Not goodFirst thing that’s super upsetting is I have to keep my phone unlocked to listen to music. You guys should fix it up like the other apps and make it more accessible when locked. Also the video idea is cool but it kills my data. The app has the potential to be the best music app because the music algorithm they set for you is better than Spotify but there’s all these little obstacles that make it difficult to use..Version: 4.02

Don’t downloadThis app is great if you like being screwed over. This is not a good deal. I can’t access music I’ve downloaded if I move off of the app unless I give google my money. NO THANKS. I’ll use a different service. Google is rich enough why should I pay them to listen to my music..Version: 3.88

Money HungryIt’s not good at all, you could just use regular YouTube. You have to pay to play music screen off which is ridiculous..Version: 3.75

EhYeah, nice that it’s free but it’s even worse than spotify with the premium features. isn’t the point of a music app to listen while the phone’s locked??.Version: 2.35

HmmUnfortunately I can’t seem to search for my music except song by song. Which is no good if I want to play an album. Going back to Google Play - for as long as it lasts 😐. Everything is track based. So when I look up an artist I get a list of their tracks in alphabetical order. No way to listen to an album. Please bring in the functionality of Google Play 😭. Just deleted coz I can’t play an album of my music. Thanks for nothing, google engineers..Version: 3.88

IssueOkay, Idk how long I’ve used this app but I have for a little bit, and the only two issues are that, when I’m trying to add music to a new playlist sometimes I would make the playlist before hand, knowing I needed to add music to it. But I usually need to make a new one when I click add to playlist, because the one made before doesn’t show up on my list of playlists. Honestly it’s not that big of a deal but today I was trying to add music to a playlist but the playlist didn’t show up at all, no matter how many times I made it before I chose the song or when I made a new playlist after I chose the song and clicked add to playlist. Those are really the two main things but the first ones not that big of a deal..Version: 3.65

MehI love the amount of music available! I came from google play music so this was great! My quips though and I hope these are changes that come along: my library doesn’t give me the ability to choose a letter and then get taken to that area, I literally have to scroll to let’s say the H’s... which wouldn’t be bad if I didn’t have over 3000 songs in my library. You can’t change the song when your phone is locked, you have to go into the app to do that and pause it. Also when you go to an artist’s page and click a song by them, it doesn’t just play their next top song it goes to a different artist that is similar and starts playing a song by them. And every time I remove a song from my que, the app forces you back to the top of the list and then you have to scroll back down to where you were..Version: 3.79

Poor design and UX logicI mean it does that job, so it’s okay. But it’s only okay. It’s still worse than the soon to be shut down Google Play Music, which should raise warning bells that this is worse than that old app. It lacks basic logic filtering like seeing all albums you have by an artist. Now it’s just a long sprawling list of songs. Want to listen to an album by an artist? You’ll need to search for the album in albums instead of searching for the artist. Want to filter albums by when released year, genre, artist, grouping or anything else? Tough luck. You can’t. You just get all the albums in chronicle order. Or let’s take compilations. Lovely things with lots of artists contributing music. Not here though. Now your artists list is polluted with hundreds of artists with only one song connected to them. Or what about videos? I mean we like videos, but for an app that’s designed to work in the background, why are you always forcing a video onto us. Allow us to block that out. If we want to watch a video then give us the option, but don’t force it down our throats. Really if you have to use the app you have to. But if you can avoid it, avoid it. Go for anything else. Heck you’ll be better of using anything else..Version: 3.69

This is my first review I’ve ever written on AppleThis’s a lot. I mean I was forced to come to this app. Visually, I love the interface over Google Music. Having the videos here are cool. The mixes are usually better than Google Music as well, but that’s where it ends. The force closing is tragic. If someone calls or you enter the app back quickly it will close the app. Unlike Google Music, it won’t even pick off where you left. Why are playlists not in alphabetical order...what in the crazy town of an idea was that. You can’t even search for your playlist, like you could on Google Music, without turning up a ton of other results and never yours. I mean these are like basic functions, I don’t ask for much, I ask for what i had to be what I had. This app was out months before y’all made us switch. So the basic functionality of Google music was just bypassed. I’m upset. I can’t even go back to Google Music. It’s like y’all are forcing me to go Apple Music but all of my downloads, about 10,000, are here. Sigh..Version: 3.85

Why do you have to pay exactly?So I get the paying for the no ads thing but paying so you can go off the app is pretty annoying for me. I’m not able to pay for it because I still live with my parents, and a 3 hour drive while stuck in between two little brothers is annoying especially when their screaming is all you can hear. Overall it’s okay but I don’t really get the use if you have to stay on the app while listening to music..Version: 3.69

Downloaded Music BuffersI don’t understand how downloaded music buffers. It also takes 10 minutes to load your downloaded playlist. I wouldn’t even use it with the free trial let alone pay monthly..Version: 3.31

HandfreeNot very handfree friendly did to pack of voice controls or car controls such as like or disliking a song.Version: 4.07

Sucks have to pay to listen in background bruhJust download Spotify.Version: 4.05

Missing features + queue lossIF YOU (ACCIDENTALLY) TAP ON A SONG AFTER ADDING MANY SONGS TO PLAY NEXT YOU SHOULD NOT LOSE ALL THOSE SONGS FROM THE QUEUE AUTOMATICALLY! The song selection is excellent but auto queue should be OPTIONAL. Nobody asked for random music to play after the song that was actually selected and sometimes no more songs are wanted. Also, there doesn’t seem to be a way of adding multiple songs to a playlist at once. Tedious. Update: another problem is that when playing a playlist through “downloads” rather than “playlists” you do not have the option to remove songs from the playlist which is ridiculous. Get the app together because there are far more pleasing options out there....Version: 4.22

This could be a game changerI only do give it a 2 star because if you have to pay monthly to listen to music while using other apps or listen to music offline then you might as well not get the it would be the dream app everyone is looking for if you could use those options for free. So basically if you don’t buy the month fee your just listening to music while still on the app P.s i basically gave you your best experience option there.Version: 3.69

Inexcusably badI don’t even know where to start with just how buggy and unusable this app and YT Music is overall. It’s not a step down from Google Play - it’s ten steps down. GP worked flawlessly, you could edit metadata (like artwork), stream through your Sonos for FREE and it has/had a simple User interface. YTM has none of that and it’s simply inexcusable. All they had to do was rebrand GPM and call it a day. Instead, we get an app that is so frustrating to use. Plug it in CarPlay and you don’t get a “most recent” screen like every, single other music app gives you. You have to manually navigate to what you want. If you want to start up where you left off before, you have to use the app on the phone and make at least 3 clicks to get to your recent album/songs. It also doesn’t remember your playback settings. If you click on “repeat” for an album, it will usually stop by the second play. If you don’t have repeat on and you’re at the last song of an album, hitting the |> button won’t take you back to the first track. Again, that is just BASIC functionality. If you want to stream your library through your Sonia system? Well, with GP it was free. Now? You have to pay for the 9.99/mo upgrade fee for YTM “Premium.” No thanks, Google. You don’t take away a free service and give us an inferior one as a replacement and have the gall to charge people for it..Version: 4.03

No subscription feed :(Please just add a subscription place so we can know when our favourite artists post. The new releases section just promotes new-ish releases from pop artists and not artists that I’ve subscribed to. If I want to find new releases from artists I’ve subscribed to I have to go through their profiles 1 by 1 and it’s so time consuming. If they did something like replace the explore section that nobody uses with a subscriptions section it would really make my day :).Version: 3.65

Missing Google play musicIn all honesty I switched over to this app with a really open mind because I figured it would work about the same as Google play music. But I've been disappointed in certain functions. I mostly listen to my music while I'm driving so the download-only feature is really important. On Google, you could toggle your downloads on and off and then sort by artist if you wanted. I've noticed on this app that if you want to listen to downloads you can either choose one individual album or you can shuffle all of your songs. This is frustrating to me. The other thing I'm not thrilled about is the really bad lag when I skip a song or two. And this is still if I'm only listening to my downloaded music so there is no reason for the app to act like it's buffering or whatever the problem is here?? I really wanted to like this app. I did. But it's got some pretty major issues and they had a long time to sort this out before making everyone switch over..Version: 3.85

What was wrong with Google Play Music?The music plays fine at home, but when I’m out, even tough I have downloaded a playlist, the ap has often forgotten this and refuses to play the playlist. It seems to download, and then remove the downloads. This was not the case with Google Play Music. The problem seems to be that Download seems to be a state of a playlist, when in fact it should be an ambition, so if I add a track to a downloaded playlist, that new track and all the others should be available offline. But the point seems to drop the download... Please sort it out. Or just don’t cancel Google Play Music - it did all I needed it to, and mostly better than you tube music..Version: 3.81

Bring back google musicI hate this app. It continues to stop playing after 3 songs on a playlist of songs that I paid for via google. I can’t figure out how to purchase a song so I don’t see ads. I don’t want to subscribe. It’s a rip off..Version: 3.85

Frustrating and Awful DowngradeA major step back from what was already a pretty poor user experience in Google Play Music. (App reviewed on iPad) I get that the experience of enjoying music is largely subjective and that people all have varying expectations when choosing a music player. With that in mind, where are literally any of the customisation options? I can’t do anything to make this work better. I don’t need the ‘Home’ or ‘Explore’ tab, let me turn those off permanently. If I want to add music to my library, I can use the search feature at the top of the screen. Allow me to go directly to album view in my library like a normal music player. How about some view/sorting options in albums? These things have been standard for many years. Using a nice big tablet screen to show a tiny list of albums, sorted A-Z (like a crazy person. No way to sort albums by artist? Really?) crammed against the left side of the screen so you have to scroll and scroll... App music players have been getting worse and worse with fewer options year on year and this is the culmination of all that degradation. You’re Google, you’re supposed to be good at this stuff. Added a star because the actual ‘now playing’ screen is pretty good and addresses problems I had with GPM..Version: 3.73

Another untested release.Each new release has more problems. Now I can no longer randomly play all downloaded songs. Seems a pretty fundamental feature. All it will do now is just play a single album. Also downloaded songs can’t be played unless you have network coverage. Kind of defeats the purpose! update: Got to the bottom of this. It seems the downloaded songs periodically get deleted or at least inaccessible. Again, defeats the purpose!! You are losing me as a customer..Version: 3.57

Can’t multitaskI like the app, however, I don’t like the fact you can’t do other things on your device while it plays in the background as this is what the majority of people do. Most people choose to listen to music whilst being able to do other things on their devices, example; browsing the internet. Until that becomes a thing I won’t be using the app and will be deleting it until what I have said comes into play..Version: 2.55

Terrible replacement for Google Play Music. Get something elseThe interface is clunky. It refuses to download songs when I press the download button. The worst part is you have to pay for the premium subscription to play music with your phone locked. I haven’t put much time into the app because that is a deal breaker. It’s finally time to hop on Spotify or Apple Music, not this..Version: 3.79

Playlist issuesFor me, a music app should be easily personalised. Nothing is more important than that. I can make a playlist. But I can’t add any songs to that playlist because when I go to a song to add it, the playlist I want to add it to doesn’t exist in the list of options given. However, a playlist called favourites exists but that playlist doesn’t exist in a place in order to listen to it. So I’m stuck with the playlists that others have made which quite frankly isn’t as good as my own playlist. Good job I’m on a free trial!.Version: 3.07

Pay to listen to own music offline?!?I have to pay to listen to my own purchased music library for offline listening (download music)? Play Music is way better..Version: 3.65

Like it except for this problemGood app but the only problem I have is that it closes out my playlist all the time. For example I’ll have a playlist going and then I’ll stop the vehicle to get gas and it shuts down my playlist so that I’ll have to go back into it and find the song I was on. Happens all the time. I don’t even close the app so don’t know why it wants to shutdown my playlist all the time..Version: 4.07

Strong app, poor designI’ve moved over from Google Play Music as the service will be closed down and the difference is jarring. The clean nature of the GPM app is replaced by an ugly and confusing mess of an app that forces a subscription down your throat at almost ever button press and hides your uploaded music away in sub menus. It’s going to be the only way forward once GPM is shut down but until then, I’m sticking with the old as I can at least find what I want and not be bothered by panhandling every few minutes..Version: 3.69

Needs improvementI know this is relatively new but there is few thing needs to be improved right away. First of all, replay music option isn’t there. every time I want to listen to the music I put on again I have to open my screen and tap on the app. Secondly, there is no fast forward option. Last is a major issue for me. I downloaded some music and I can’t access the app when I’m offline, it asked me for internet connection. I mean what’s the point of downloading music when I can’t use the app while I don’t have internet?.Version: 2.41

Can't customize anythingAlot of the recommended stations are just some main stream popular artist I never listen too. Let me add my own playlist or artist to my main menue play lists. Let me add or move wdgests around. And for crying out loud all the playlist have the same songs... Like if I click on a dubstep song or something why put something non related to dubstep there? Same with Nightcore or electro music.. let me make my experience with this app better by allowing me to change and move things around. I don't even scroll down because it's all garbage that I'll never click on. It's so sad that this app just get worse and worse. Now you added that song video thing when the old one worked perfectly fine. Now It randomly switches to video even if I selected song. I had a grate experience with this app for like 3 years but it's just getting worse and worse over that time.Version: 3.25

Why Did You Remove The Feature That Allowed Us To Find Remixes From The “More” Button?(Updated On Exp) Starting to love this new look actually. I can see the songs I enjoy replaying come up well at the top section. What was great before was tapping a track that I’ll enjoy, and wondering - what would some remixes/covered/related tracks sound like. The older “more” button or what the current “i”/“Information” button had previously done this. It was awesome! I was hooked. I could find so many great songs from other artists/DJs and so on by finding a great hit, then tapping those buttons. Now those features aren’t to be found. I don’t feel confident paying because I can get the same great hits/music from streaming services that I’ve never tried before. I was a student for all the time I’ve used it (1.5 years) as well - so I really do love the app! It’s harsh pressing the info button and seeing nothing..Version: 2.33

Deleting this app after 5 minA music app that stops the music as soon as you close the app??? Unless you pay $160/year! What’s the point and why do I need a second YouTube app if they both do the same thing? No thanks!.Version: 2.55

Great AppGreat App but needs improvement, I’d personally like to see a feature where it tells me how long I listen to a genre of music, how many times I’ve listened to a song, most played song, most listened album. Maybe even a regional leaderboard to see who listens to the most music and where, and the exact songs/albums that get the most run time on the app in those locations (kind of like trending) but more refined and less promotional. I’d like to see the ability to backup your downloaded song to the cloud that way you have the exact same songs on a different device (this currently is not in the app) it is painful to get a new device and have to type out hundreds to thousands of songs and download individually..Version: 3.61

Good app but has some serious issuesOverall, a great music streaming app. The algorithm is no where near as good as Spotify’s, but over time I can see it improvising obviously. The app is generally very buggy however. Anytime you unlock your phone and have the music running in the background, the entire app either crashes or stops playing all music. It’s so annoying....Version: 3.61

Offline mode is terribleIt doesn’t even let you search the alng or artist you want to lisen to. You have to go trough alll of your songs to find it. It is fat from eing convenient lol Do not buy it, not worth it. Google play music was muuuch better..Version: 3.88

Was working well not to long ago but the shuffle feature is not working any moreWhen you hit shuffle on any playlist it just plays the same songs every time and it’s always the last few that have been added to the playlist even the my mix plays the same list of songs every time really annoying please fix it.Version: 3.03

All your ads has added up in my bank account!I have been paying for the top subscription once a month for over 6 months and I still have advertising would have but I have paid too much adding it all up now! then clicking subscribe for no ads then login in and it says your already subscribed to your account! No sh#!! But in fact I think you have given me more ads. You constantly take my money but you never take away the ads. Please refund all of my subscriptions. I think I’ve been loyal to the point of your just taking my money for granted. And I’m sure you will miss it!.Version: 3.59

PLEASE URGENT!!Listen, I’ve sent this review a while back and y’all still haven’t done anything to fix this issue. The issue is we should be able to search our music in our downloads instead of having to scroll to find a specific song. Sort it out..Version: 3.69

Great but one problemI downloaded this app and I was so excited to use it. when it finished downloading i searched up a song and i put my phone off but it didn’t stay on. people like myself like to multi task while listening to music and the only way to listen to it while turning your phone off is to pay. it’s a major blow to this app. if you could take this into consideration i’ll consider downloading the app again :).Version: 3.21

Not happy why isn’t my app workingI’ve been using this app for a few years hardly had problems till recently now the app wont even open so i paid for last month but only got to use it roughly for 1 week of my payment🤬🤬.Version: 3.59

Basic features are a failureI truly don't understand how this app is rated so well. It fails in the most basic of ways, making using it a continually frustrating experience. When viewing Library by Artist, instead of showing the Albums by that artist like every music app ever, including Google Play Music, it just lists all the songs by that artist. "YT Music" and "Uploads" are separated when. Looking at your library, so you have to look in two different places to see all the content from a single artist. Loop preference does not persist between queues, so when you start a new album or playlist, if you want it to loop, you have to select that EACH TIME. You can view Downloads just fine if you have service, but if you're in a low service area, the app will just sit at a loading screen forever, blocking access to everything, unless you turn on airplane mode. It's a mess. The only marginal improvement on Google Play Music has been consistent album art when in offline mode (it'd just disappear in GPM for some reason). This app needs SO MUCH WORK and seems to have been designed by a team that has never worked on this type of app before, or simply doesn't get UX at all. Being forced to replace GPM with this is incredibly frustrating..Version: 3.86

Limited on Apple WatchContrary to the iOS version, it is severely limited on Apple Watch. At the moment (Oct 20, 2020), you cannot listen to your purchased library without going premium. This is simply unacceptable. I am not interested in Streaming app as I have bought my music collection already..Version: 3.88

A huge downgrade from Google Play MusicAs a free user of GPM, I had saved and uploaded a lot of music to my account. I don’t subscribe to a streaming service and I don’t plan to. I listen to a my own small collection. In GPM I could listen on any of my devices by casting but in here I can’t. Casting my own purchased and or uploaded music to my own devices requires a subscription. Where is the sense in that? Some of the transferred music is missing and when I asked it’s because of licensing issues in YTM. I can’t play my own music which I purchased from the Google Play Store in YTM. The whole UX of the app is a mess, the music is hidden in an awful menu structure. Searching for music is painful and shows results in different tabs. Why not allow users to only show or see their own content? If they want to see the entire global search results they can just enable that setting. Google needs to start using all that money and machine learning for better software development..Version: 3.81

Google play transitionThe transition from google play to youtube music is just abysmal. There is no option to purchase individual songs or albums like before. You can only stream music, which you can’t even turn your screen off for unless you pay for premium. This is youtube’s bad take on spotify and I would not recommend it at all. If you want to stream music for free or as a subscription, apple music and spotify are far superior options. I have spent hundreds of dollars building a library on google play and I hate to see that I can no longer expand said library because of this transition. I will be switching to spotify because I am left with no other option..Version: 3.79

No new songs, not worth the money for membershipNo good song recommendations, all it does is play your like songs over and over, and then finally when you get a new song it usually not a good one some weird type of stuff that just isn’t worth the membership, and to top it off you shouldn’t need to pay to have music in the back ground I should be able to have my phone off without a membership, honestly if they did that it would probably bring in a lot more people so that’s an idea and if no one likes it to bad this is an honest review and this is only my opinion not anyone else’s but it’s not a good music app, unless you have money, and even then it’s challenging to find new and good songs, which is just a pure disappointment., edit: changed from 3 star to 1 star app is to frustrating, this is just ridiculous if I could would give a .5 star if possible.Version: 3.69

Rubbish.Absolutely trash. It’s like it hasn’t been tested at all. Nothing but issues playing songs, constant pausing and stopping. Huge load times when opening downloaded playlists while being offline. Defiantly not worth the money..Version: 3.43

GarbageDoesn’t allow to play music when app is in the background.Version: 4.02

Downloaded songs...?Ever since this update 2 days ago, my downloaded songs have disappeared. I can access the full albums I’ve downloaded, but the dozens and dozens of random songs I had downloaded that were in they’re own little “downloaded songs” album/playlist/whatever are gone. I can access my liked songs, but those are different, I didn’t thumbs up every song I downloaded and vice versus. I want my album/playlist of downloaded songs back! Sometimes I want a mix of stuff, besides the offline playlist of 20 songs that the app has put together for me. I love this app. the $ I pay for the amount of music I can access and download is awesome...but I want to be able to download everything I’ve downloaded again! Please!.Version: 3.39.2

I hate this. Google music this is not.I was a Google music user, for years and years. Would have or not have subscription throughout, depending, but would always store my library online with it and use it. This... is awful. Trying to play your music library is painful, so deep in menus, and somehow I always end up being pulled into some mode of having to hear either ads or other songs / artists I don’t care about. Basically, this is the music app for people who don’t actually know anything about music. It’s for that guy who listens to “whatever” on Pandora. It’s not for people who like particular artists, or who have any love for albums. This service is a mess just like every other Google product has become over the years. Sad truth. Just wait until they abandon it.. because they always do that. Instead of fixing a few things on Google Music, they killed it and gave birth to this mess. I don’t need all this junk, I just wanted a music player. So, back to loading everything onto my device via iTunes I guess..Version: 3.87

Doesn’t allow you to cancel subscriptionIt has a bug or glitch you can’t cancel premium subscription it just loops back to manage subscription screen. I can see subscription in google account but when you hit cancel it just loops back to manage subscription in app. Try to cancel in PayPal same issue. Can’t cancel it has hundreds of complaints on community app help same issue. At the moment a complete scam. Please fix it. I will be raising payment dispute with paypal.Version: 4.03

Downloads are a painA decent app for music if you live and work in an area with good signal. I rely on downloads and the download feature in this is a mess. Switching from one phone to another isn’t as seamless as it should be and you have to go and download each song individually as it come across your playlist. Can get time consuming and irritating. There is no way to download your entire music library at once. Only “liked” songs and playlists. And even then my liked songs won’t download at once. It gets stuck and the majority of the songs are left waiting to download. Checked all my WiFi settings and allowed space and it’s fine. Apple Music and google play music were the better apps by far. I have had this app on a Note 10 and now an iPhone 11 Pro and it’s the same issue across the different systems and slightly worse for apple..Version: 4.07

Disappointing!I thought you’d be able to finally listen to music with your phone off without it closing but if you want to do that, gotta buy premium. extremely disappointing.Version: 4.05

Won’t play same song multiple timesWhy won’t the app play the same song on repeat, or the same song more than once of included in a playlist? I have a playlist with 7 x of the same 1-hour song to help my baby sleep, and it only plays the song once, even though it is in the playlist 7 times. Google play music never had this problem. I’m paying for a service that doesn’t work. Fix it..Version: 3.83

I can’t close the app and listen to musicWhat’s the point of making a music app if it’s the same as YouTube?.Version: 2.69

Beta versionSo many things missing. Update. So many things still missing or just not working. Maybe an Alpha version after all..Version: 3.79

MoneyI like how it functions but not how you need to pay for everything like listening to it while it’s closed.Version: 2.35

MONEYThis is proof that google has been bought out by EA.Version: 2.57

BugsWhen listening to downloaded music, the album artwork is always pixelated. When going through sections, like clicking over to the downloaded music, there is always a delay..Version: 2.47

Can’t playI tried play a song from my downloaded list sometimes I have to press play how many times but the song is not even playing even if my data or wifi’s on.Version: 3.79

Good Google Play music transfer, other things to improveI’m super happy they finally allowed the transfer of our Google Play music playlists, but using this as my main music app is going to need a few improvements if I’m being honest. First, the app can be glitchy when loading info the current song playing, and sometimes I have to close the app fully to get it to work. Secondly, if you are going to have a feature of having lyrics built into the app, please update it to where you know any song made within the last 30-40 years at the minimum will load no matter the genre or artist, no matter how popular or not the song is (in it’s current state it feels like a beta rather than a fully released music app.) I enjoy it overall but am looking forward to improvements moving forward..Version: 3.73

Is latest the greatest?!After being asked to migrate from Google Play Music I like many others are finding this is not a like for like app. Having to pay for a premium service to play background music when your device is locked or to continue using your device for other apps is ridiculous. Having to endure adverts to listen to music I have paid for is a disgrace. Used Google Play Music from the day it was released and now very disappointed. Latest is not the greatest!.Version: 3.79

Could be greatGood music selection, generally easy to navigate the app but for what it costs per month there are some serious flaws. No option to shuffle all downloads No ability to sort playlists No ability to sort downloads If like me you are well into your music and listen to alot you will likely agree that being able to sort your playlists is paramount. They don’t facilitate this what so ever in this app and have shown no signs of changing this. Also i download all of my playlists so i can listen offline. I would love the ability to just select “shuffle downloads” but you can’t. You can only shuffle songs within a specific playlist, it doesn’t give a shuffle all option of any form. For how simple these things must be to add i think it’s pretty criminal that they don’t do it, especially given what they charge. I’m holding out because i do like the basic structure of the app but if these things aren’t added soon i will be moving away from YT music..Version: 3.29

Not greatI really wanted to like the app but it keeps letting itself down. It won’t let me access my downloaded songs when out. Making playlists is an overly complicated process and it takes a long (hours) time for songs to download at all..Version: 2.69

Saved items keep don’t update automaticallyPlease, if I have a playlist synced in “saved items” it supposed to update (download automatically) all the new tunes which I put on the same name “online” playlist, but it never uptade itself, the only way is deleting the playlist (in saved offline) and download all the way AGAIN to get sometimes just 3 new tunes I must to download like 3 hundreds tunes in order to keeps up-to-date my offline same name synced playlist. I’m thinking to cancel my subscription only because this, it already bugging me a lot. Second thing the music VIDEOS in a playlist synced to play offline some of them just play the music sound, if I created a Music VIDEOS playlist it’s supposed to play ONLY VIDEOS in all of musics which i put on it, not just a few aleatory (p.s: off course I added the video option when I did the prior search). TKS.Version: 3.33.7

You need internet!!You need to be connected to the internet to access your playlist, also need internet to search for a downloaded song/artist. There’s no sleep timer..Version: 3.39.2

Why should I report an issue with YouTube Music?

  1. Pulling issues faced by users like you is a good way to draw attention of YouTube Music to your problem using the strength of crowds.
  2. We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
  4. If you are a YouTube Music customer and are running into a problem, might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using YouTube Music.

Is YouTube Music not working?

YouTube Music works most of the time. If it is not working for you, we recommend you excersise some patience and retry later or contact YouTube Music.

Applications with negative comments similar to YouTube Music
Chrome Remote Desktop negative reviews, comments
Chrome Remote Desktop Negative Reviews

Securely access your computer from your iOS device. It's fast, simple and free. On the computer you want to access ...

Gmail - Email by Google negative reviews, comments
Gmail - Email by Google Negative Reviews

The official Gmail app brings the best of Gmail to your iPhone or iPad with real-time notifications, multiple account su...

PhotoScan by Google Photos negative reviews, comments
PhotoScan by Google Photos Negative Reviews

Photos from the past, meet scanner from the future. PhotoScan is a new app from Google Photos that lets you scan and s...

Hangouts negative reviews, comments
Hangouts Negative Reviews

Use Hangouts to keep in touch. Message friends, start free video or voice calls, and hop on a conversation with one pers...

Wear OS by Google - Smartwatch negative reviews, comments
Wear OS by Google - Smartwatch Negative Reviews

The Wear OS by Google app, previously Android Wear, syncs your smartwatch and phone so you can get more out of your watc...

Google Assistant negative reviews, comments
Google Assistant Negative Reviews

Meet your Google Assistant. Ask it questions. Tell it to do things. Its your own personal Google, always ready to hel...

Google Ads negative reviews, comments
Google Ads Negative Reviews

The Google Ads mobile app helps you stay connected to your campaigns while on the go. In addition to monitoring your cam...

Google Drive negative reviews, comments
Google Drive Negative Reviews

Google Drive, part of Google Workspace, is a safe place to back up and access all your files from any device. Easily inv...