TurboScan™: document scanner App Negative ReviewsPiksoft Inc.

TurboScan™: Document Scanner Negative Reviews

4.9
4.91249 star

Total 24 Negative Reviews

TurboScan™: document scanner App Complaints & User Negative Comments 2024

TurboScan™: document scanner app received 24 complaints, negative comments and reviews by users. Have you ever had a bad experience using TurboScan™: document scanner? Can you share your negative thoughts about turboscan™: document scanner?

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TurboScan™: document scanner for Negative User Reviews

Sending issueIssues sending to specific email servers.Version: 3.2.5

I don’t support Ukraine but giving a shot to it’s supporters printingappBeing tortured by junkiest ever app called HP Smart for years. Desperation made me try all the apps in the market. Hopping to update my review to a 5 star.Version: 3.2.5

Really goodWould be improved by adding spell check to the app. When writing a title for the entry, it’s criminal not to offer spell check, is this a difficult thing to add ? It’s so cumbersome that this isn’t there. Please update Team TurboScan. Looking forward to re-reviewing a 5* app once they do.Version: 3.2.3

Always have to restart phone to email documentsUpdated: 2 stars to 1. Sending me an email about this review telling me to check the FAQ to solve this problem wasn’t helpful. I had already done that and nothing has fixed this issue for me. I’m beyond frustrated with this app, which aside from the following issue is pretty great. Anytime I select to email the scanned document(s) to myself, which I paid extra for, it will not send until I restart my phone. This has been an issue for the last couple of months and the only solution I have found. It’s time consuming and should really be fixed. I found the solution on a webpost where others were having the same issue..Version: 3.0.3

Almost failed an examIt was great when it worked, I could quickly and easily scan my papers and put them in Google Drive. But once the free trial ran out I couldn’t use it anymore, I just happened to find I had ran out when trying to turn in my answers for an exam with a time limit. I don’t think I have money linked to my phone account, so I couldn’t have paid in the 5 minutes I had anyway. For those who can pay it is great, but I feel like I should put in a bad review since it put my grades in danger..Version: 3.0.3

Was ok until they want you to upgradeCan't use it as it asks you to upgrade if not to restore purchase but it won't restore so you have to buy it for £6.99 I don't think so!!.Version: 2.9.4

Bug pour l’envoieJe n’arrive plus à envoyer mes documents par courriel. Méchant bug pour moi. De plus j’ai payé 😫😫😫.Version: 3.2.5

Problem with emailingThe function to email too self stopped working for me a few weeks, was a great app till then. Developer please solve this problem it really is no good to me now.Version: 3.3.0

Unauthorized charge for AppI was considering purchasing this app but had not decided to yet. Reading the information about the app, it said that the first two scans were free, and then you would be charged $6.99 for the app. So, I downloaded it but I had not tried it out at all. After a few days, I received a receipt for the purchase of the app. They have several different versions, and I hadn’t decided which one I wanted to purchase, and they made that decision for me. I am very alarmed that they have the ability to put that on the app to encourage people. To try it out and then have access to your credit card and apparently the authority to take funds from it. Due to this, I would not recommend this app to anyone. Somethings seem shady. I think they are banking that most people won’t fight a $6.99 charge. But how much money are they making doing that when people all over the world have access to this app. Very disappointing..Version: 3.3.2

Scanned copy failWorked perfectly well until it told me I had to pay to continue using.. the minute I paid, it stopped sending my scanned files to my email!.Version: 2.8.7

BuggyAll features work well but when I send email as PDF it never ever arrives.Version: 3.2.9

TurboScan Pro is creating a duplicate of every file & directory in my iCloud - helpTurboScan Pro is creating a duplicate of my directories and files in each directory on iCloud. Further, it’s doing this over my cel data. Help I have an iPhone SX max running OIS 13.1.1.Version: 3.0.2

Turbo scanVery hard to scan. Very hard to focus. I am intending to delete and go back to the original one I was using.Version: 3.2.3

Quality went down with paid upgradeI used the free version to test with some artwork being submitted for contests. I decided $6.99 was a good price to pay to have the ability to continue doing this as I was quite pleased with the results. As soon as I paid for the upgrade and continued with taking pictures of the pieces, the quality was greatly reduced, pictures grainy, colors extremely faded. This was within minutes of the original few photos I took with the free version. Nothing had changed. I even tried scanning one of the pieces I’d done previously with the free version to compare and the results were drastically different with the free version being far superior to that of the second version taken after I’d paid for the upgrade. One would say I feel a bit of a bait and switch with this product. I know it can perform well, so why once I pay for more access does it stop performing?.Version: 3.2.1

Good pdf scanner, room for some more featuresEasy to use, and quick. It would benefit from being able to change orientation of scanned pages after finishing scanning document- currently it’s necessary to delete and rescan to change orientation of page..Version: 3.2.5

Temperamental email sendingI have had this app for a couple of years using it almost everyday for work paperwork. It works fine and I am committed to it now all my work is on there, the biggest problem I have is when I send files over only to find that they didn’t actually send. I can send two independent files and one will send but not the other, while there will be an envelope sign on the file in TurboScan, there is not sent file in my email outbox..Version: 3.2.5

Needs tweakingGreat app but if the paper has just a slight crease in it it won’t take the photo.Version: 3.2.5

Fab but why have you removed ability to save to Ondrive, Dropbox etc??No direct support whatsoever..... In bed with Apple? I’m now using a more flexible & equally as good scanning app that allows me to store docs in whatever my business & clients use (Onedrive, Dropbox, google docs etc) as you used to, not just Apple’s storage!!!! Really p’d off about this as used to love this app..Version: 3.0.2

Highly UnreliableThe auto capture function is hit or miss. Highly unreliable if you want to send the scanned file to your email. You may receive the file in the evening if you have sent it in the morning. Don’t know if it is their server problem or something else..Version: 3.2.2

IPhoneI recently changed to iPhone and it doesn't send emails..Version: 3.3.2

UpdateThe new update deleted and crashed all my files & previous saved work..Version: 2.9.7

BofThis app is amazing. Great scanning. I just put it on my iPhone, and I found it amazing, until I discovered we have to pay if we want to have more than three pics. 😡😒.Version: 2.9.6

Great for scanning but doesn't work with iCloudThis is a great scanner but although it says it has uploaded to iCloud it simply doesn't. No files are accessible on iCloud. Very annoying as this was the very reason I paid for the app.Version: 2.8.2

Doesn't save all scanned photosI bought this app to scan thousands of family photos and it works very well for this purpose. I built a light box for my iPad Pro so I just put the next photo on a black background and take a pic. It does a very good job at cropping unless an edge of the photo is very dark. Overall I'm happy with the cropping feature. I found sometimes when I switch apps while in the photo shoot mode, I return to a frozen program. I just Kill and restart the app to fix. A minor bug that's easy to work around. However, sometimes after a restart, the last photo I scanned is missing! And sometimes after a scan, photos are just missing. Today I wanted to text a photo I had just scanned only to find out it was never saved! Worse yet, the two previous scans were also missing. This is not acceptable and my reason for 1 star. I don't know how many scans are missing. Beware if you're using this app for large batch scan runs - you may need to check the list after every scan..Version: 2.8.5


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