4.6
4.68886 star

Total 7 Negative Reviews

William Hill Nevada App Complaints & User Negative Comments 2024

William Hill Nevada app received 7 complaints, negative comments and reviews by users. Have you ever had a bad experience using William Hill Nevada? Can you share your negative thoughts about william hill nevada?

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William Hill Nevada for Negative User Reviews

William Hill doesn’t care about its customersI have been trying to change my phone number for 2 weeks since they started that send a verification to your number to your account. I send email after email & they keep saying they haven’t received it. I HATE the new William Hill app & soon as my preseason bets are all done I’m done with William hill & I’m going to MGM from here on out. I’m mass because I’ve been ONLY William Hill for Years now they treat me like I don’t exist so I’m done.Version: 7.6.0

Terrible app. Do not useThey blocked my account for no reason. I contacted them and they said it was a business decision and would get back to me in 24 hours. They did not get back to me. I contacted them again and they said they needed a picture of myself with my ID. I had already provided this to open my account. Their service is terrible. Use another sports betting service..Version: 7.6.0

New App BugsEver since they updated to this new platform. Which they essentially just copied out of state platforms like draftkings without offering the same variety of wagering. The amount of issues it has is absurd. You click on a drop-down menu to view different wagers and it immediately disappears. I can’t even view a whole list because it constantly disappears and I have to go back into it. Incredibly frustrating. Nevada once was the Mecca of sports betting and now we lag behind every other state that offers sports betting. Ridiculous..Version: 7.2.1

Little ConfusingI have used the William Hill service online Since 2013 I have always liked it but now they don’t have the Parlay Cards and it is not user friendly at first Once you get the just of it it is pretty easy But still waiting for the Parlay cards to be put on.Version: 7.3.2

Too many glitchesThey did modernize the app, but it still needs lot of work a lot of glitches on the app, including live, score updates being very slow including time as well. Lost so many bets due to this and their customer service will just read you a prepared script when you reach out and don’t help at all. Have to repeatedly close and restart to see what’s going on in real time and their excuse is “ scores in app are provided by 3rd party and we aren’t responsible “ … are u serious?.Version: 7.4.2

They do not pay on cash outs! Money gets “lost” and doesn’t end up in ur bank account!!I used William hill app, had no problem taking the money out of my bank account but the first time I cashed out on 10-1 it took 6 days to say it was approved and then after another 6 days and no money in my account I contacted them they told me they would look into it and never heard back contacted them again and the same thing so it wasn’t until I contacted gaming control board that they finally called back to tell me well it shows pad here it’s probably your banks fault not us we need copies of all your bank statements with your personal info on it emailed to some email address so we can see that u didn’t receive the money. All this over $300 cash out. They purposely don’t pay out and make it almost impossible with all the hoops they want you to go thru to get your money. Sad that a regulated sports book is this shady meanwhile the off shore books pay instantly. The $300 you stole is a lot less than what you would of made off me long term. BECAREFUL USING THIS SCAM SITE!!.Version: 7.4.2

Don’t use themAbsolute trash. It’s been well over A MONTH I’ve been trying to get my account set up. 14 emails sent only 2 emails they responded to, I’ve asked for updates, I’ve sent question marks since they’ve gone unrespinded to, and nobody replies. I have called customer service 7 times and they just can’t get it right, my account still isn’t set up, they say they “will escalate the matter to rush my account to be set up.” And still nothing. What’s so hard to reply to an email? What’s so hard to get my account set up?!.Version: 7.3.4


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