- 94.6LEGITIMACY SCORE
- 95.1SAFETY SCORE
- 12+CONTENT RATING
- FreePRICE
Chic Me - Chic in command App Complaints & User Negative Comments 2024
Chic Me - Chic in command app received 109 complaints, negative comments and reviews by users. Have you ever had a bad experience using Chic Me - Chic in command? Can you share your negative thoughts about chic me - chic in command?
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Chic Me - Chic in command for Negative User Reviews
✓ ScamI have not even bought anything because I could tell right away that this entire website is a cash scam. Deleted the app. Please let me explain what I mean by “scam.” (1) When you click on a photo of something it takes you to a list of items, not the item you clicked. (2) Every single photo is edited. The models and the clothing is clearly photoshopped, so you have no way to know what you’d even be getting. (3) These EXACT items can be found on SHEIN and other websites with the REAL original photos at half the price. (4) All of the models have plastic surgery, edited out cellulite, and edited skin color, etc, which would make it impossible for you to know how any item will fit a normal person. (5) Fake 5* reviews saying how great the company is … to hide all of the real 1* reviews complaining about products and customer service. I advise people to stay away from fraudulent business practices like these. You have no way to get your money back after they screw you..Version: 4.4.7
✓ Don’t buy!!!!!!!!!Horrible. Not even worth 1 star.. I don’t leave feedback and reviews often .. but I’d like to give a negative for this app as I don’t want people to be lied and manipulated.. Don’t order anything from this app you’ll regret it, the quality is so poor and disgusting it’s nothing even similar than a picture they show. Hope my review helps you get a right decision. Thanks.Version: 4.3.8
✓ Fraud companyThe items ordered from this app have no fixed delivery date it doesn’t track properly and neither you can get in contact with them it takes 1 day to get a reply and if you want to return they say you can’t return instead get a 40% discount such a fraud. I do so much online but not found such app before not recommended at all please don’t get this app they don’t deserve 1 star at all they should be investigated.Version: 4.5.0
✓ TERRIBLE CUSTOMER SERVICEI ordered two weeks ago! I have received no package, no updates, no response to emails, no refund (as requested) the tracking number is invalid! I mean should I keep going?? I’ll never buy from here again!! Literally, the worst company! My mother really wanted these boots sooooooooo bad but they were only on CHICME. I really didn’t trust the site but I couldn’t find these exact boots anywhere else or I would have bought them from a different merchant. Welp, it’s the day before christmas and still, NO PRODUCT AND NO RESPONSES!!!!! NEVER AGAIN!!!!!!!!!! I’d prefer and recommend SHEIN any day!!! SHEIN is better and can be trusted! I’ve gotten my items from them and received them no longer then a week after ordering! CHICME is an easy NO for me! Update: AFTERPAY refunded my money. CHICME never delivered my package!! Never shopping with them again! The end.Version: 4.8.13
✓ LogisticsSuper pricey postage.Version: 4.4.14
✓ UnbelievableI’ve been trying to start a live chat with someone from there team. Not even bothered, I’ve asked a question and waited for a reply gone to type another message and now the option is not available! Not happy.Version: 4.2.0
✓ Not goodResearch Google Reviews before buying here..Version: 4.4.15
✓ Don’t recommendDon’t recommend using this app because shipping takes at least a month. That’s just unacceptable ..Version: 4.5.3
✓ Absolute jokeI had placed an order from chic me, took a week to arrive, all of which the clothes didn't fit, so there measurement are completely off. I’m trying to currently get a full refund and to be able to send the clothes back in which they keep coming back and asking to give me 10%, 15%, 20% refund out of spending over £100. No I don’t think that’s acceptable. It’s ridiculous the amount of time I am telling them I want a full refund and a label to send the clothes back. They do not listen to what your saying and they just try to get you to keep the clothes even though they don’t fit. I’m still currently trying to get my refund and send them back, I will not be using them again, it’s a joke, if something doesn’t fit you should be able to return the clothes and get a full refund with our question..Version: 4.7.7
✓ Most Frustrating App Ever!!!Can’t register on this app because I don’t have an invite code!!! Wth seriously?!?!???.Version: 4.9.10
✓ Not received clothes yetAlthough I’ve ordered and not received my order yet, I think that the pictures of the people wearing what they’ve ordered, the clothes don’t look as good a quality as the clothes advertised. Also, some of the pictures are clearly other models with the same background. I will see when my things arrive whether the quality is as good as SHEIN, or as advertised..Version: 4.7.14
✓ Do not order!!!This place is the worse!! Clothes are too tight and not sized correctly and if you try to return you will NEVER get in contact !! Had to use a what’s up app only for them not even respond to that! So then triedAnd email only for them to tell me they would be willing to give me 30% of my refund back after I returned the merchandise noting that I’m paying to return the merchandise and they were only gonna give me 30% credit back on it I hadn’t even had it 30 days and it took them a whole month to even send me the merchandise so I ended up going through my bank to refund me my money back because they were not willing to! nor did anyone else respond to my email after I stated I was not OK with that.Version: 4.5.0
✓ Buyer bewareOh my. This company. Chicme, they’re in the UK, so you have to wait until late at night for any communication from them. They base all their sizes on European sizes so depending on what you order, you may be stuck with it if it doesn’t fit. (Even though I was told not to worry, they have a warehouse in the states for returns) It takes a good month to get to you. It takes about a week just to leave their warehouse once it’s been confirmed your order has been paid for. The return policy list is that the following items cannot be exchanged or returned: swimsuit, lingerie, bodysuits,swimwear, jewelry, wigs, masks and accessories. The address for returns isn’t the address your package comes in. For returns you need to email them to request a return. They’ll ask you what you’re returning and go from there. Patience is a virtue with this company..Version: 4.4.2
✓ It’s a scamDO NOT BUY FROM THIS COMPANY. The quality of the clothes are horrible. I tried to return some items 4 days before their 14 day return period and instead of being able to select what items to return they make you talk to customer service, which then takes 24 hours to reply and they try to offer you a discount to keep the clothes and then you say no and they offer you a bigger discount, all while taking 24 hours to respond. So even if you try to return stuff prior to the 14 days they drag you along till the 15th day and tell you you’re past the return window. They just scammed me out of $100. There’s better apps, like SHEIN, that don’t do this with returns..Version: 4.8.7
✓ Trash!!!!!I ordered an item and received it well over a month later. I never got a tracking email or confirmation email after my purchase. I never received an email stating my item was out of stock. I didn’t so much as get an email confirming a delay for shipping. Finally, after a month of not receiving my item I contacted customer service within the app and “Bella” told me the item was being packaged. Lies!!! How convenient that my item is being packaged a whole month later AFTER i had to ask where my item is on the map. I had to threaten to cancel my order just to get someone to pretend they were actually packing and delivering my order. When I requested my order to be canceled and refunded after the third attempt I received a message that my order had been shipped and couldn’t be refunded. 🧐 I finally received my order at almost 40 days after purchase. Unbelievable. This company is trash!! It’s THEE worst online venue I’ve ever experienced and will NEVER use them again. Deleting app ASAP.Version: 4.4.5
✓ FRAUDThis app is fraud and the company is a fraud!!!! Ordered 11/22 still haven’t received order. Reached out to resolve and they tell me since December the are “looking into logistics”. No phone number to contact live person. Same person just keeps responding with no resolution. Then “chicme” started spoofing their emails and spamming my email inbox with hundreds of emails regarding “points”. Filing claim with my credit card company. Horrible customer service and poor resolution. Update: Everyone having an issue with delivery and no response for a refund other the run around, needs to Report this company to IC3. I Still have no resolution. Ordered in November and still giving me the answers in January. SCAM!!!!!! FRAUD!!!!!.Version: 4.5.17
✓ DO NOT SPEND MONEY HERE!I paid $127 for 5 pairs of shoes wich was a good deal. After a month I received 4 out of 5 pairs of shoes. I wrote them and told them I never received the 5th pair, they asked me to send them a picture of the shoes I didn’t receive after they took my order history down off the website but luckily I had already screenshot a pic of it before hand, so I sent the pic they requested. They then asked me to send them pictures of the packages my other shoes came in, which I couldn’t because I had already threw the bags away. (Who’s going to keep scuffed up gray plastic bags????) so their resolution was to offer me a $5 cash coupon for the shoes I spent $32 USD on. Im deleting this app and I will never shop with this company ever again nor will I ever recommend this company to my friends or family. And I paid through Afterpay which has no protection for customers in situations like this so I can’t even dispute the charge with my bank to get the money back because if I do it will freeze up my Afterpay account and I use Afterpay in other stores. Smh I got the $hi**y end of the stick on this one🤦🏽♀️.Version: 4.6.2
✓ Bad serviceBad service,cheap quality,never get stuff same picture in website.Version: 3.9.5
✓ Avoid - Do not use this companyWould give it zero stars if that was an option. Over a month and no sign of my item. Still showing as in transit and the only response is - wait more days. Won’t issue refund so now going through the process of claiming from my bank. Scam company - avoid.Version: 4.4.15
✓ GoodThis site was good until the update kept making the app crash every time I try log in. Not impressed..Version: 4.3.8
✓ This is a scamHorrible company stole my money and I got nothing in return please keep your money there are plenty other places to shop that aren’t scam artist! Ordered two items contacted customer service immediately when I saw how delayed shipping was. The customer agent said he or she had canceled it turn around few day they I haven’t received my refund and the company tells me oh it because we went ahead and shipped the items so now we can’t give you a refund. Apparently the items “shipped” still never received them I contact them again now it’s I have to file a claim with the shipping service because it’s their fault not chic me scammers fault. Do the claim and then they say well we can’t do a refund cause the items were shipped out and we already paid the shipping company. I wouldn’t waste my money on this hot garbage ever again. And I advise you not to either! It forces you to leave at least one star cause they don’t deserve any..Version: 4.4.7
✓ Rip offIf I could go 0 stars or in the negative I would I ordered 5 pairs of shoes a sweatpants outfit and bracelet, spent over $130. I ordered this on the first of February. Their “processing” takes 10 days. I waited 10 days and emailed support for an update they said please wait a little longer I waited 5 additional days. I received an email saying that 5 of the items I had ordered were not in stock and would be an additional 10 days for them to “restock”. Which if your doing the math 10 for restock 10 for more processing time plus it’s coming from china 10+ days in shipping… absolutely not worth the time or money! I asked for a refund because I am tired of waiting, I need shoes because mine were worn out and this was a good deal . I’d rather take my $130 and spend it somewhere local and actually have the product in hand. If you are out of stock you should not even have the item available to purchase. Some stores account for their products and have “out of stock” on the item on their site. I emailed support and like a slap in the face they offered a 10% off coupon… get real! 10% off isn’t anything these days! Save your time and your money and buy local!.Version: 4.9.3
✓ Similar to shein but misses the markI am reviewing this 2 stars instead of the 1 star I want to give because ChicMe has good customer service, they reply to you pretty quick and provide help. However my order took almost two months to get to me. I understand it’s coming from China but I’ve never had something I’ve ordered take that long. Also quality is a hit or miss. There was some items that I loved and some items I’m embarrassed I spent money on. If you want to buy something from one of the stores from China, I’d stick with Shein. They’re both similar but Shein has easy returns and faster shipping..Version: 4.8.2
✓ Highly recommend adding AFTERPAYTo those that want the same. Write a 1 star review demanding they add Afterpay or they lose you as a customer..Version: 4.5.2
✓ Worst Company Ever!Unless you want to be scammed out of your hard earned money, DO NOT order from this company. The clothes are cheaply made and often not even close to what you see online. If you have a return, they give you a hard time plus you have to pay for shipping. I returned a $200 order because nothing fit and everything was wrong. After I shipped the order back (the way they instructed) they refused to refund me saying they needed the package weight even though the tracking number confirmed that they had received the return order. I sent a copy of the postal receipt but they still refused to refund me! I deleted the app and I will never order from them again! 😡.Version: 4.8.7
✓ Confusing customer serviceEvery order I’ve placed so far has had an item sell out after payment. Dealing with this matter with customer service is extremely confusing. The people responding speak very broken English. They are vague, so day after day you have to go back and forth with them. Then, I picked a replacement piece, which they push you to do. That was sold out as well. I finally asked for a refund. We will see how easily they give it to me. It will take a few weeks just to finish this conversation with them. I like their stuff but you can find the same stuff on Temu and they are great..Version: 4.9.13
✓ Don’t buy from hereSorry developers. This is the worst shop I’ve ever dealt with. Stuff takes months to arrive, customer support is rude and the quality is absolutely awful, it went straight into the bin. Don’t waste money.Version: 4.4.6
✓ ChicEasy shopping! Love it because they have nice and good quality products..Version: 4.5.17
✓ OrderWaiting for my order for a while and still nothing its almost been 2months were is my package.Version: 4.5.2
✓ What a con!!!Ordered something on 14th November for a party in the next 2 weeks and it never came! After messaging several times I got told they had tried to deliver it which is rubbish because there is always someone at home. When I asked for my money back I got ignored! It’s now January 10th, 2 months and no product. Don’t waste your time and money.Version: 3.9.4
✓ Very deceitful do not order!Made my first order its been over a week and it is still processing. Upon reaching out for status I was told wait another week as they are ‘replenishing stock’! All the items were shown in stock when ordered…calling credit card to report fraud.Version: 4.9.4
✓ TOTAL SCAM DO NOT PURCHASE FROM THESE FRAUDSI placed an order OVER a month ago and I have yet to receive my order. The tracking info is incorrect and they refuse to update it and give me a valid WORKING tracking number. Not to mention I got an email from the company saying that my products were shipped to the wrong city and state and I would have to pay again to have it shipped to the right city and state. I entered the CORRECT address and paid for shipping when I ordered from them originally so I refused to do so. I have been requesting a refund and they absolutely REFUSE to give me my money back and almost two months later I STILL don’t have my $60 dollar order smh. This is an absolute FRAUDULENT company do NOT waste your time or money!!.Version: 4.9.24
✓ Horrendous companyI bought my wife three items from here using their sizing guide. Turns out their sizing guide bears absolutely no relation to any other sizing chart or indeed any normal woman. Try to get them to take the items back and your left to fight with a whatsapp message every day if your lucky or every few days normally. DO NOT BUY FROM HERE, On the back of a bad review I was asked to take the review down in replace for a 30% refund even though it was 100% their poor sizing that caused the problem in the first. Also, do NOT subscribe to their emails. Once you subscribe they will not allow you to remove them. 7 times I’ve unsubscribed and even emailed to complain...... still get the emails. Farce of a company.Version: 4.2.5
✓ Terrible ExperienceDO NOT WASTE YOUR MONEY. If I could rate this company as a zero I would. I never received my order after 6 months of waiting the first time (staying in contact with customer support & tracking it). They then told me that my package was lost. They asked if I wanted to re-order & told me it would take 20-30 days max. I agreed to re-order. It has now been an additional 3 months & again my package stopped in California & never made it from there. Apparently it was lost a 2nd time. Not sure how that happens. I am very frustrated & will not be ordering from this company again. I also haven’t received my refund yet, so I may just be out the money too. I feel like I’ve been scammed..Version: 4.4.1
✓ Mauvais serviceIls ne remboursent pas au complet et en plus ne veulent ps retourner en prétextant que sa va vous coûter cher et c’est bien là première appli de linge que le retour du linge est à vos frais.Version: 4.5.16
✓ Run, don’t walk, run away!!!Please do not buy from this garbage company. To start, none of the sizing is accurate. The mediums fit like a small to medium on the bottom but an extra large up top. The clothes were draping off my wife up top. Second, the material is thin and cheap. The kind of material you use for children’s arts and crafts projects. Strait up garbage. Last but certainly not least, if you are looking to complain about any of the items that you purchased or are looking for a return and refund you might as well not waste your time and just count your losses. Some of the worst customer service or should I say non-existent customer service I’ve ever encountered. Run, don’t walk, run away..Version: 3.6.1
✓ RefundsThis site is absolutely ridiculous! First off the clothing is poorly made. Very cheap looking. I measured myself and the items still didn’t fit. I have been trying to return all the clothes I ordered and that is just awful. Everyone I try to click on support the page goes blank. No actual phone number for customer service support. Nothing. I filled out a ticket. No response. I Facebook messaged. No response. I’ve tried every way to contact these people and no response. I want a full refund. I am disappointed. If I could of have it a zero. I would have. Waited almost 2 months for items that are not the same colors as pictures. Doesn’t fit. And looks awful..Version: 4.4.7
✓ Contacting Customer Service/confirming ordersWhen trying to look at your past order history you can’t view it in your account. I believe I was sent the wrong suit and when I tried to contact live chat I got disconnected and went to go back in and now I can’t speak to anyone because the contact us is blacked out. There is no number to call and I only have 14 days to return and need to pay for my own postage. Ridiculous..Version: 4.8.1
✓ It’s a conSo disappointed in them my first order of 300£ nothing fitted nothing like in the pictures poor quality and it took a month to arrive!! Now I wish to return but I can’t as not possible anywhere on the app to do so and when you do press return next to item takes you anywhere else but where to return item!! Save your money it’s not worth it.Version: 4.8.13
✓ ReturnsPlease do not buy from these it’s shocking how they treat you, we are trying to send something back because it was to big and all they said was because the item was not faulty we would have to pay for the return (not a problem) but because it’s in America it would cost to much so it’s best if we just keep the item ? Totally discussing and was never told the returns would cost that much to send back ? Again stay clear.Version: 4.5.7
✓ Buyer BewareProducts are not as they seem in photos. Large no-name logos are carefully hidden. Return policy is fake. Says 30 days upon arrival but wouldn’t take back my item after 2 days..Version: 4.5.4
✓ If I could give a 0 I wouldI have tried contacting this company in every way possible. I placed an order last week and received an order confirmation and a postal tracking number within 24 hours and I thought wow! Amazing service. Until I tried tracking my order number on their website…doesn’t exist… Then tried tracking the postage order number…. Doesn’t exist. I thought maybe I should give it a bit more time. I’ve now left it for a week. Only to come back to it. Still neither of these exist in my order history with this website or the app. So I tried contacting their customer service via email ( no response for all 3 emails sent), their “live customer service” (get kicked out and pushed back every time I get to “next in the queue”) tried contacting via the Facebook page (get told to contact them via email (already did that) or by phone. Try calling to phone contact provided… rings twice and then it hangs up. Try going through Afterpay for a contact number (that contact number says it’s busy no matter when you call or how many times) I have had no response and no help from this company. I have now gone through Afterpay to have this cancelled and refunded. In conclusion… save yourself a world of frustration and just don’t buy from here..Version: 4.5.5
✓ Terrible!!Not ordering from here ever again !! I ordered a few things for my birthday and it still hasn’t arrived !! I’m so disappointed.!! And also it’s hard to contact these people on chic me. It’s all a scam and I DO NOT RECOMMEND THIS CRAPPY APP TO ANYONE ! I’ve emailed them saying I want a refund back and they have never emailed my back and my birthday is in a couple of days!! It’s basically a waste of your money !! This app is terrible and whim ever owns it needs to do a better job vs them just scamming us for our money that we barely have because of this pandemic!!! Their website is trash, they app is trash and so are the people who work there as well !!!!.Version: 4.4.4
✓ 3 different orders from chic..I gave chic rating a one star because of the wait.. it has been two months and I still have not received my first or second order. I am now sending in my third order, but it will be my very last. If they don’t change on how fast you can get your order, it has been in packaging mode for over two weeks now, it’s ridiculous when you want to order a product for an occasion and don’t receive it until a month after the occasion is over.. you are losing a lot of business because of delaying customers from getting their products on time.. you’re about to lose a good one right now….Version: 4.9.3
✓ What a. Mistake!I was extremely excited for my purchases to arrive since I picked several items that where so cute to take on my trip to the Caribbean. This was such a mistake not only were the outfits nothing like what was described on the site but they were also either way over size or extremely undersized. I tried numerous ways of getting a return label so that I can return them since clearly I have no use for them and I came up with nothing. It just make you waist countless times going around in circles to bring you to the same page of contact customer service. I finally found and email address, so I sent an email. To get an auto matted response and still no solution, no return label, just plain stuck with stuff I can’t even use..Version: 4.7.4
✓ WORST COMPANY EVER!!!! 🤬WHATEVER YOU DO, DO NOT WASTE YOUR MONEY WITH THIS COMPANY!!! I was very skeptic about this app thinking is a scam and I should’ve stuck with it. I ordered two items from this company in the beginning of October for my event at the END of the month. When I ordered the items I paid for fast shipping as well which made it worse. I told this company to CANCEL MY ORDER A FEW MINS AFTER I MADE THE ORDER because it won’t come on time even tho I paid for fast shipping. THE REPRESENTATIVE TOLD ME NO, that my order will be delivered on time. The order got delivered separately and I shipped it back for a full refund (as to what I was told by a rep). I am still going back and forth with representatives who REFUSE to give me a full refund for an order I told them to cancel way before, let’s not mention the shipping fee.🤬🤬🤬🤬IF YOU WANT TO BE SCAMMED OUT OF YOUR MONEY, FEEL FREE TO SHOP AT CHICME. This company does not even deserve a THOUGHT of 1 star. 😠😤.Version: 4.8.13
✓ Avoid this company - should be investigatedNot even worth 1 start. Cheap quality clothes, sizing which is completely off from the size charts, clothes comes dirty and damaged. Don’t offer free postage for return back to Germany!!!!!!! Especially when damage is there fault. Post cost me £22 to return don’t fooled by the offer of $5 off your next order when things go wrong. Still waiting for a refund I am claiming from my card company the total costs. Beware This is a China based company but ship from agents in the UK like a few other reviews have said return shipping is to a Different address in another country so you won’t return because the shipping cost is high , I agree They should be reported to the eu/uk trading standards. Con artists selling cheap lowest quality company. company won’t give your money back. Disgusting don’t know how apple allow this app to stay up. I hope this review encourages people to shop somewhere else..Version: 4.2.4
✓ Will never by from here againI ordered a Christmas top and earrings. The top looks nothing like it does on the pictures, the material is cheap. The earrings were broken so that I couldn’t even wear them. Trying to contact this company is hard work to the point I still haven’t managed to get in touch with anyone. A waste of time and money and definitely will never recommend this Company or shop there again..Version: 4.5.14
✓ 100% UnsatisfactoryI order couple of dresses from this website thinking that it was going to be good or at least decent material. Absolutely nothing was worth to keep. The material and the dresses were so poorly made, everything was almost see through. The worse thing is that they don’t allow you to return something before asking them. I didn’t know that until after i have return the items back to them. Apparently, if you follow the return process on the app it doesn’t count because the address there is not the correct place to send the items. The worse thing is that i had to pay to send the items back because they don’t cover that either. At this point i was so fed up with the customer service and contacted support and they were not able to help me with anything. Now i don’t know what is going to happened with my refund. All they offer was a 30% discount on the next purchase, and I don’t even want that i just want my full refund for my purchase and the return fee..Version: 4.5.3
✓ 0 stars. SCAM!!I NEVER has written a review in my life. This website is a horrible scam. I ordered 5 items on April 19th. I JUST got 3 of the 5 items (on June 3rd) after complaining the order was not shipped on may 8th. I got my half of my order almost two months after ordering and the other 2 items haven’t even shipped yet. To make everything worse the 3 items I received looked NOTHING like the photo and did nothing match the description at all. SCAMMMM!!! I messaged the customer support (which is nearly impossible to find) and told them I would be returning the 3 and to not even bother sending the other 2. To which they quickly changed the status to shipped but when looking at the tracking it says the label was created but not shipped. This app is a horrible scam I wouldn’t even recommend it to my worst enemy. HORRIBLE..Version: 4.4.7
✓ Horrible!!!!! STAY AWAY!!!!!I wish I could give this ZERO START But unfortunately it doesn’t let me. I don’t even know where to start, I usually order from SHEIN and I have amazing experience with them. Then I saw this app and I thought why not? Maybe they are good too like Shein. Ohhhh I was wrong! They are the worse! I have never buy anything soo cheap looking like this clothes! I order two dresses and they are horrible and see through! I tried emailing them back and forth for over a month and I stilling havent receive my money back. Then I thought well I should've stay with the dresses but for what? Its see through and soo bad quality. I can’t even use it to go to the beach. Its horrible! Stay away and save your money !.Version: 4.4.1
✓ Worst clothing I have ordered onlineI purchased numerous items, thinking they looked fantastic. They arrived weeks later, and nothing like they were represented in their photos. The colours were different, the styles were badly shaped, and the fabric was the worst quality I have come across. Was told to send back for a refund. At $70 to post back from Australia to China, what was the point? Huge waste of money.Version: 4.4.15
✓ Thieves companyDon’t buy nothing on this company, bad quality, chip fabrics, bad price, bad comunication, bad shipping.... worse company ever. REGRET for buying on this bad company..Version: 4.2.5
✓ Dreadful CompanyI’ve waited a month for my order, the delivery times lengthens after each order placed. The sizing has no resemblance to the actual UK size. Their size for an average women size 12 is incorrectly sized down to a UK size 10 or 8. The on-site reviews are made up from fake buyers. I have an order which is a month overdue stating they are being processed.. (NOT shipped) how can it take a month to get the item from stock, pack it and post it! This use to be an excellent company, great communications, fast delivery and clothes that fitted correctly. NOT NOW! These past few months it has lost its way and I will be deleting the app and will try to stop the unsolicited emails. I’m glad to say I can block them on WhatsApp when they call trying to sell you other items. I will NOT be ordering from this company ever again..Version: 4.4.7
✓ WORSE EXPERIENCEWORSE EXPERIENCE EVER. DO NOT BUY CLOTHES FROM HERE. Material is terrible. Pictures are not reflective of actual products. And it’s almost impossible to return items. 7 day time frame, you need to pay for international shipping for returns, and they are only willing to give you a 10$ coupon. What a joke..Version: 4.5.17
✓ Poor QualityPoor quality items. Don't bother purchasing because they are cheaply made at a cheap price. Disappointed..Version: 1.9.0
✓ Nice things, reasonable prices. Too bad they don’t have kids clothes tooNice.Version: 5.0.5
✓ NEVER again!!!I haven’t even gotten my clothes from them but I KNOW for sure I will NEVER order from them again…I don’t care how cute their stuff is. I ordered my items May 31st. Still haven’t received them. I ordered them in hopes of having some outfits for my trip. WRONG! Then to add insult to injury…3 weeks in, they tell me an item I purchased was out of stock!?!?!? Sooooooo why was I allowed to place the order for it???? I understand the items are being shipped from overseas but I have gotten other items in far less time. I’m hoping I get the items ONE DAY! Or I’ll be emailing and calling until I get a refund. Never, ever, ever again will I order anything from them! Period..Version: 4.4.7
✓ TerribleI am so upset! I paid for expedited shipping so that I could get my order that I needed before the holidays. I did my order Dec1 and received it a month and half later. Not only did I no longer need the items but they looked nothing like the pictures. The quality is terrible for the cost. Now trying to return this it feels almost impossible! Can’t chat. I have to download what’s app. I have to hear from customer service to see if I am “allowed” to return the items and when you have to finally email them and then wait at least 24 hours for a response. Worst experience ever! Never again. I am so frustrated..Version: 4.8.13
✓ Trouble orderingYour app would not take my email address until I put in a capital at the beginning which isn’t correct. Then when I signed in as a guest it still didn’t like my email finally by playing around I finally got to payment and other information came up! I’ve ordered before! up! If I hadn’t been determined and it wasn’t a busy day you would have not got my order! I’m ready to illuminate your app! Hope to hear some sort of explanation! Carol Johns.Version: 4.6.4
✓ These literally Steal Your moneyI used this website a few time before and so far it was ok. Always took forever to get my items but they’d arrive at some point. Forget about returns or refunds. NOW it turns out I have more than a month waiting for an order... they said they sent a confirmation email for me to reply which I never received, and therefore they had to cancel my order. I just received the confirmation of payment email saying the amount of items, price order confirmation number and my order was in process. They supposedly refunded my money which I haven’t received and cancelled my order. When I check my email I don’t see any cancellation email, in the app the order shows as paid, and I don’t happen to receive my items or my Money. It’s been a back and forth for a month, and I still have no money or clothes in my hands. Never using this app again. They’re a scam.Version: 4.0.5
✓ SCAM ALERT. DO NOT BUY . DONT EVEN THINK ABOUT ITI’ve been waiting almost 2 months now for my packages. I ordered them thinking I’d give them time to get here for my vacation in May. Well today is May 4th & i leave May11th & my packages have not been sent out yet! Terrible customer service also! I tried accessing the chat multiple times & got no one. THEN when i finally did, they closed the chat when i asked why the packages haven’t been shipped! Now every time i try to access the chat, the page shuts down. Like literally the chat isn’t an option for me. Not even in the app which i downloaded in hopes or reaching someone. Don’t fall for them trying to assist you once you leave a bad review either THEY ARE A SCAM! DO NOT SPEND $ WITH THEM..Version: 4.4.4
✓ Create accountImpossible to create account?! What do i do? I made a purchase but i can’t register… help me please.Version: 4.8.10
✓ Update neededPlease can you update the app for the following two reasons. If on website and there’s Chic Me advert by the clicking the advertises product it crashes and white screens the app when it opens it. Second, everytime I try to click help on the app to get some help with returning an item the app goes into a blank white screen!! So I can’t get help. I’m using an iPhone XS MAX with up to date software and most recent version of your app..Version: 4.4.10
✓ Return Policy sucksDon’t order! Not good return Policy. It’s difficult to get in touch with customer service for a return address before 15 days. Return address does not come with the package. You will have to send an email but will not get a response after 15 days. They will say it’s pass the refundable period. I am very disappointed..Version: 4.6.3
✓ Takes too long.. BAD PROCESSINGIf I could I would give 0 stars the orders take soooooo long to process. That is this companys biggest problem it takes 3 weeks to a month to process. DNT NOT ORDER FROM HERE!!! Unless u have a month of time to spare. I ordered from SHEIN on the same day. My order with shein took 1 days process had it within 7 days..Chic me is still processing until this day 3 weeks later bad enough I dnt know what kind of product I’m getting from chic me then I have to wait a month to see if it is like what’s advertised. After this I’m deleting the app.. I gotta warn my friends about this company NOT WORTH THE WAITING TIME.Version: 4.9.7
✓ Never againI Will never ever order here again. So slow process and the team don’t communicate with you well. Better use SHE*n online shopping people. Very reliable. ChicMe improve your online shopping. Not reliable this company. My order never arrive. I am online shoppers and been using other app and in just 8days my items arrives which is base where ChicMe base as well . Goodluck to the new users. I will never recommend you..Version: 4.3.4
✓ Awful companyI placed an order on the 14th December 20 To be told I’d receive the Oder in 7 days I still haven’t received nothing and I’ve been left to try sort it out I’ve emailed them and no response and been sending what’s app with a reply every time of “we are sending it out today please will you wait” absolutely awful company. Do not wast your time!!.Version: 4.3.8
✓ Order from chic-meI had to delete the app from my phone cuz this store has the worst product. I hope others will not waste their money on this😡.Version: 4.4.11
✓ Terrible quality and serviceIt took forever for the items to get here, they were not at all, as they appeared on the website – but very cheaply made polyester substitutes. They say they have a 14 day refund policy, but will not provide a shipping address to return items to. Thank goodness I paid through PayPal so at least I have another avenue to get a refund do not get ripped off by purchasing from this awful company..Version: 4.9.3
✓ ShippingI liked the clothes I brought from here, everything came in my size and the quality was okay. The issue is with their shipping, I needed my clothes asap so I paid $12 for expedited shipping on top of an already expensive order…. the clothes didn’t arrive until a month later. I wasn’t refunded my $12, given half off on my next purchase, or even provided an explanation as to why an order I paid to have sent out immediately took a month to get here. The shipping is enough to deter me, I wouldn’t order from here again and I don’t recommend that you do either!.Version: 4.9.4
✓ Worst app ever after over 2 month waitI got notification that some of my items were going to be sent separately I used Klarna app as well I never received the 2nd package after I paid balance off they logged me out of acct I kept trying to log in because the 2nd package had three dresses and I wanted to know where they were then they deleted my acct Klarna didn’t do anything to help either chic me has the worst customer service I contacted them because the package that I did receive had 2 of the same dress as well as a dress the had obviously been damaged prior to shipping because the bag and garment both had damage and stains I contacted them several times with no response just got the run around I really wish I never ordered from them I truly believe they scammed me it took over 2 months to get order and there is absolutely no way to track your order.Version: 4.9.25
✓ Worst company to buy clothes from EVERI preferred clothes from this company seven weeks ahead of my planned vacation because I needed some outfits for my vacation. One of the items was out of stock. So instead of shipping the other items and sending the out of stock item separately, they messaged me on their site to let me know that I could exchange it. However, because I don’t look on their site daily, I didn’t see the message. When I found the message, two weeks after I placed my order I told them to refund me the money for the out of stock item and to ship the rest of the order totaling over $200. Instead, they sent me another message asking me if I was sure I didn’t want to exchange the out of stock item for something different, waited another two weeks, then a month after I ordered the item, shipped my order fro their warehouse in China. This order is going to take SIX WEEKS to get to me and I hope that I’ll get it in time for my trip. I’ll never order from them again. No chat, no way of getting to their customer service quickly. And when you do tell them what you want, they IGNORE your request. Don’t shop here unless you want to wait forever for your clothes order..Version: 4.7.4
✓ ScamThis site is a major Scam After I paid I never received a tracking number. I wish I would have listened to others feedback.Version: 4.7.9
✓ BadVery very bad customer service Sent defective items and no one is replying Extremely bad quality of clothes.Version: 4.2.8
✓ Worst online shopping experience everyStarted with an email say shipment would be delayed 3-5 days. Over a month later the order final arrive. They have way to easily return anything that is the wrong size. You have to email back and worth trying to return items that don’t fit. They kept offer more of a refund to keep the item that will never been worn. Save your money and time. Better shopping apps out there.Version: 4.9.7
✓ Don’t download they can’t be trustedI had someone hack my account order a purse and changed my address I had ordered a pair of shoes and they also changed the address on that order luckily I caught that but it took them forever to fix it and because I didn’t catch the purse until it was already shipped they refused to refund me or give me any credit I told them about the hack and told them what my address was and that the other address was from whoever hacked me I looked back on the dates and I told them this before the purse was shipped so as soon as I get my shoes I’m deleting the app and never using it again I would recommend for anyone to not use the app and not to do any kind of business with them.Version: 4.7.16
✓ Good prizes for variety and nice designs70% of the time things fit well and are of good quality. Other items are not as they seems. Tops of bikini are often too small for an S, and bottom are often too large for an S..Version: 4.6.9
✓ Worst experienceI ordered a dress for my grandmother’s 90th birthday party. I placed the order 2 weeks in advance and the dress arrived the day of the party (I had already left town). Luckily, I had purchased a backup dress from a local store before I left town. Got home only to see basically a yellow (not even the correct shade of yellow) frock!! The sleeves on the dress I received looked nothing like the dress from the online store and the dresses pockets stick out to the sides, do not form to the body at all!!! Truly a blessing that I had purchased a backup and that this dress did not arrive before I left town as it would have ruined my entire weekend. Refund has been requested.... we shall see how that goes.Version: 3.8.5
✓ Don’t download itI will give it two stars, but in all honesty it’s like SHEIN only more pricy , and not as good customer service. I bought a $40 dress from here and it came in a month. Shein shipping takes WAY less time. The dress was also pretty cheap looking for the price. It looked like the picture but I couldn’t get past the material. I did return it , ship it back. The return process is pretty long and not that easy. There’s no return bottom like SHEIN has on their page. You literally have to find a customer service email and email that you would like to return your item. After you ship it back, you have to take a picture of the receipt . That process also takes about a month, but it did take me about two months because I had to remind them about my return. If I didn’t remind them of the return, I wouldn’t have gotten my money back. I’ll stick to SHEIN.Version: 4.5.0
✓ Terrible companyBought my stuff on November 17 and now it’s December 28 and still haven’t received my order . Do not order from here , it’s a scam.Version: 4.8.13
✓ False AdvertisingI brought I dress from this app and when I received it, it was nothing like the picture and was completely hideous. The absolute opposite of what I had thought I'd bought. I do not recommend this to anyone. They are sneaky with advertising and it's a terrible app..Version: 1.9.0
✓ Terrible scammer siteThis is the most unreliable site that u can imagine to purchase your stuff ..a real scammer. Don’t even bother to look the good price and nice picture in this site coz u only pay for it but they gonna deliver you the cheapest items and the rest is history ... they don’t deliver everything and they will promise you to deliver again and you gonna wait for century until u can’t access to your own account when u sign in and if you will try to retrieve your password all your order history is gone as in no trace at all that you can’t access their costumer service anymore coz you don’t have records that how they stole the money of their costumer.... that’s why they don’t put contact number in their website so is much easy for them to manipulate their system. Hope this reviews will help others coz it’s not a fair what they’re doing to their costumer...Version: 4.6.5
✓ ArnaqueTous les articles en vente viennent de wish , même ceux qui sont dit « chic me exclusifs » . Ils sont plus chers que ceux de wish mais c’est exactement la même chose..Version: 3.8.4
✓ Worst clothes everTerrible customer service, to difficult to “return” the clothes… don’t recommend this app to anyone. Terrible quality, clothes don’t look at all like the photos.Version: 4.7.16
✓ Not easy return/refundVery disappointing on this they don’t give you a free return label it’s on your dime. The customer service is horrible. On the lighter side what I ordered two fit nice , it took about 7 weeks when I paid for quick shipping . I will not be ordering from them again. Double check size as well ..Version: 4.9.3
✓ DO NOT ORDERThis website is horrible. Yes, the clothes look nice and they seem affordable. Yet, they take forever to send your items. I’ve been waiting for a month now and my delivery is still in pending status with Fed Ex to be sent. Prior to my order being sent to Fed Ex, the status of my shipment was stalled. I had to contact Chic me directly in order to get movement on my purchase, and once again it has been over a month and I still have not received anything or have any knowledge as to when my clothing will arrive. I contacted the website for a refund and they stated the clothes have to be sent back to them in order for me to receive my money back. DO NOT ORDER FROM HERE IF YOU NEED YOUR ITEMS AT A REASONABLE ARRIVAL TIME..Version: 4.4.5
✓ FRAUDULENT OVERSEAS COMPANY - BUYER BEWAREI placed an order with this company and it was a very bad decision. It has been nearly 30 business days and I have yet to receive my order. I contacted customer service and they constantly tell me to wait a few more days. By the way, you will never be able to speak to a live person because they do not have a phone number. I ask if I could be issued a refund and they told me to have a nice life. I have screenshots of the chat messages to prove it. At this point I am disgusted and feel crazy for falling prey to their tactic. Do yourself a favor and listen to this review and all of the other reviews and purchase from another company. I recommend SHEIN..Version: 4.4.12
✓ Do not honor return policyI’ve done business with ChicMe for other orders and they always seem to be a little late. This time, my order was very late - almost a month late putting me in a bind because I ended up wearing something else to the event I needed the clothes for. I received my order 2 days ago. Still in its original package I’ve been back and forth trying to return the merchandise and just get my money back. They are refusing to do so and are trying to “negotiate” discounts in order to not refund. If this is the case, this should be noted in the return policy. I will never do business with ChicMe again..Version: 4.5.4
✓ DO NOT BUY FROM HEREAbsolutely terrible service. My item is not at all what it looks like on the picture, i mean i couldve expected that from the price, but then to find you have to contact someone to be able to return your item because they have to send you a ticket? then they dont reply for ages and tell me that i can no longer return it? Not my fault if you ask me. So moral of the story i will not be buying from Chicme again and i will advise you DO NOT BUY FROM CHICME! Shein is better, more reliable and similar stuff!.Version: 4.5.3
✓ Cheap qualityA very bad quality, cheap clothes n what u see is not what u get in highly disappointed in the quality of materials.Version: 4.0.5
✓ App slow to respond and clothes way too smallThe app is very slow and sometimes doesn’t do anything at all when clicking on photo items. Clothes are different and stylish but about 2 sizes too small from what is advertised as “US sizes”. They also make it very difficult to return items. Would not buy again and would not recommend for UK buyers..Version: 3.9.5
✓ BadEvery time I open the app it closes itself.Version: 4.3.8
✓ Never receivedI ordered a lot from ChicMe , I have not received one of the dresses I ordered and Chickme refused to send it me. Rarely I buy something from this website now.Version: 4.8.13
✓ Don’t buy from this website🚨🚨🚨I order from them December 6. Today is January 3. I still have not received my order I ask for them to track my order to see where it is and they just keep giving me the runaround‘s telling me that it’ll be here in 10 to 12 days I ordered $95 worth of stuff and I didn’t receive any of it. The tracking number that they gave me says it’s not in the system when I try to track it myself I request for my money back on several occasions and they keep telling me they can’t give me my money back and I should wait another 10 to 12 days if you do not want to lose your money, do not buy from them.Version: 4.8.13
✓ DISAPPOINTING!!!Looks can be deceiving I order what I thought were really “cute jeans” I was so excited to try them on but as soon as I opened my package and felt the material I knew I had wasted all my money I tried them on hoping it would at least look good on me but NO it was ridiculous. The jeans looked nothing as to what they had advertised and the material was so cheap..Version: 4.5.3
✓ Not easy return and size chart is horribleOrder romper and im 5.3 and they did fit my body length. It been 6 days that I’m fitting to return; they offer a 5% return… hummm sorry no!!!! After 20% return… and waiting for a new responses! Order; fast delivery they says but you get and email stating that there is a hold time for sanitary reason at customs ( now this is no longer true ) plus they shipped it later! Horrible all the way around and if the short responses it kinda feels like they are trying to make you just forget about return the items.Version: 4.9.10
✓ SLOW DELIVERY AND DECEITFUL Poor service and false advertisementDo not buy from them. They don’t have a clue how to run a buisness. I ordered stuff for my girlfriends birthday over a week before the actual date of her birthday with a 5-7 day delivery date. To then contact them after this time as it was the day before her birthday to be told it’s 3-7 days to just prepare the order! And will take 7-20 buisness days to arrive. I would not have brought from then if this was the case and all they say is please be patient. And don’t answer anything you ask them and just keep saying please be patient like a robot is replying to you. They don’t have the reviews on Facebook as that’s where they get all their victims from you have been warned this is just the delivery side let alone the quality..Version: 3.7.6
✓ Disgusting ServiceOrder has been marked delivered without being delivered no information which company delivered or attempted to deliver my order. Trying to contact customer service to resolve my problem but they keep saying contact your local post office..Version: 4.9.11
✓ Awful!Awful website and workers. Purchased £50 worth of clothing, all sizings were wrong, looked nothing like the images shown, try to get a refund on all items, had to wait hours as you have to contact a worker asking for a “refund” to get a reply saying, “send all the items back and we’ll refund you £15”. Would NOT give me my full refund back. They argued with me and ignored my messages and told me it’s too late to send back (after a day!). Please avoid!.Version: 5.1.1
✓ This is a scamDon’t download this app. Yes the clothes are cute but this is a scam. My order took almost two months to arrive during which I never received updates. And this was a fun surprise, by the time my package arrived I had gotten three emails that the items I wanted (and had already paid for weeks before when they were well in stock) were sold out. And not only did they not refund me for them, they just have me a $5 coupon. This company has some serious things to work on. I will not be buying from them again. The clothes are already pretty pricey so you would think that would mean great customer service and shipping. No customer service didn’t do anything to help me. All I got were automated responses..Version: 4.4.2
✓ Not easy to returnNever ordering anything else from this website. My first time experience is horrible. I tried to return items and it took me 10 days. They don’t give up. Every time I got response from costumer service they keep offering me 5%, 10%, 20%, 30%, 40% and finally 50% discounts. And finally I got address For return. I paid for return shipping. Basically got ripped off. The items are poor quality. For 1-2 time wearing only. Now I probably have to wait FOREVER to get my refund. Not impressed at all. SHEIN is 100 times better compared to Chicme!.Version: 5.1.1
✓ Please Don’t use!App works ok but you cannot return items here! Shein is way better for price & does returns! I had a return, over 20 emails were sent where they offered $1 & then each time a little more til finally after I insisted- they agreed to take return. Did as they said & not only never got a refund for my 2 items, but then paid the $20 shipping to return it, they claimed they never received it-even after I contacted US Post office & opened an investigation case where they gave me documentation that the company did receive & signed for the items, they said they didn’t get it. So I lost money TWICE!!!! Several emails got me nowhere & this so called company doesn’t even have a phone number. I looked everywhere. They’re a complete scam-please don’t screwed out of your time & money twice, like I did!.Version: 4.7.8
✓ Impossible to get refundOnly order from here if you don’t want to return items. Finding how to return items is hard on their app, they then try to persuade you not to return by offering you discounts. When they finally accepted I wanted to return they provided a Royal Mail label that afterwards ChicMe claimed did not have the correct weight on (despite them providing it) and therefore I have no idea where the items are and I am out of pocket. Avoid if you can.Version: 4.7.8
✓ Beware of return policyGood quality products. However, Delivery timelines are unclear at the time of order and you can’t return or exchange. Instead of return a partial refund of 30-50% is offered..Version: 4.9.10
✓ DisappointedI love the dress that I got the other dress was fair, but the shoes did not fit and they kept trying to give me a discount on a refund. They would not return my money it doesn’t or didn’t cost that much, but they kept lowering the refund down, lowering it down to where it made me feel like it was my fault, nor will I ever recommend this app to anybody they can’t refund for a pair of shoes that did not fit wrong size they sent I deleted my account or not no longer be using this at all and don’t recommend it because if something doesn’t work, it doesn’t fit and they sent something it’s not their fault it’s going to be ours and it’s wrong don’t try this app.Version: 4.9.13
✓ HorribleLiterally no costumer service, I’m trying to get in contact for several months to stop spaming me with daily emails and I’m completely being ignored. I have 100 email that will be done in 2-3 days, that happening for like half an year and nothing changes. Oh and quality... very poor. Ps : stop trying to tell me to email you as you don’t do anything is a total scam!.Version: 4.4.1
✓ Not worth itTried it out with a small $100 order . Ordered about 5 things . 1 out of 5 fit okay. Legs are way too long. Crop tops way too short for busty women. I’m only a size 12 - 14 Aussie, ordered XL. The refund process is what made me not like the company at all. Instead of simple easy returns they tell u to keep it all , only refund 10% $8.40 total. SHEIN is way better ..Version: 4.8.1
✓ Do not buy from this storeBeen waiting over a month for my items. Customer service just keeps passing the buck - one excuse after another. Won’t be purchasing again.Version: 4.5.4
🙂 Chic Me - Chic in command Positive Reviews
Chic Me - Chic in command works most of the time. If it is not working for you, we recommend you excersise some patience and retry later or contact Chic Me - Chic in command.
⛔ Chic Me - Chic in command Problems
