VPN Proxy Master - Super VPN App Negative ReviewsALL Connected Co.,Ltd

VPN Proxy Master - Super VPN Negative Reviews

4.6
4.64286 star

Total 100 Negative Reviews

VPN Proxy Master - Super VPN App Complaints & User Negative Comments 2023

VPN Proxy Master - Super VPN app received 100 complaints, negative comments and reviews by users. Have you ever had a bad experience using VPN Proxy Master - Super VPN? Can you share your negative thoughts about vpn proxy master - super vpn?

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VPN Proxy Master - Super VPN for Negative User Reviews

Not Good!!!First week after free trial it was okay, but since i purchased premium and then the server that i choose US Netflix is not working anymore, and can’t be used.Version: 3.5.8

So by good friendHave used this VPN for years, but now you can’t select the country of your choice without a paid subscription. It only connects to a free server which can be anywhere, and of no use to me that needs to connect specifically to one country. Disappointing, time to find another VPN. Edit, I need to connect to a US ip..Version: 3.5.7

Was great when it worked.The service I’m PAYING for won’t work so half the time I can’t use it. I get all the ads and only have access to the basic stuff. Keeps asking me to subscribe which I am and it acknowledges but still doesn’t let me use the service. The app service brings you to a link that doesn’t work and when you message them on Facebook they never get back to you. Save your money don’t bother subscribing..Version: 3.1.0

Pay wallThe app is blocked by a paywall. All premium members get to change the location of where you are. While, people who didn’t play can’t..Version: 6.6.3

IPhone XRThe VPN does not connect with the phone after the installation. Phone does not even display VPN on top!.Version: 6.1.3

Terrible ServiceWhen I first found this app, I was excited to use it. But when I used it on the iPad, it was HORRIBLE. Every time I went on a app with the VPN on, within 5 minutes, it would crash! I had checked my iPad storage and I have more than 20 GB free! I’ve also tried restarting my iPad to refresh and make the VPN work but it is the same result! I have already deleted the app because it doesn’t work at all..Version: 3.1.0

Very Poor Customer ServiceDespite holding a VIP subscription with the company, I have yet, despite several attempts to receive any update on the unavailability of the VPN in China. An update would have been welcome from all those users in China, especially from those who rely on a VPN service to speak to family and friends back home. Absolutely astonished that you have yet to make a statement or even reply to any of the messages you have received regarding your services..Version: 3.7.6

HorribleI live in Canada and you have to do the premium it’s so stupid.Version: 5.1.9

SketchySeems sketchy asking for tracking doesn’t it?.Version: 6.4.5

Ads to buy subscriptionsAll ads.Version: 6.3.7

РекламаУжасно просто ужасно, мало того что за деньги можно получить больше регионов так и ещё реклама хотя ее не было. Убегайте рекламу! Уберете рекламу или донат поставлю больше 1 звёзды сейчас -100.Version: 6.4.1

I can use during the 7 days probation but cannot when I subscribedI can use during the 7 days probation so I subscribed when it expired. However, it shows that due to the policy issue the service is suspended in China mainland. That's frustrated. If this App is unavailable in China, it should be unavailable during the 7 days try, not when I subscribed it! It feels like I was fooled. Try to assess the email address for the app but could not find it So have to write this in Reviews.Version: 5.1.0

Not recommendedI’ve purchased a VIP access for this app to be used in China. And not only every time when I click in it still shows me lots of ads, but also it won’t let me use the optimal paid locations unless I agree to pay for subscription again — I’ve paid for it already for God’s sake!.Version: 3.5.4

Please fix vpn in china regionsAmazing connection when i first started, probably one of the fastest connecting vpn i’ve used, very stable and very reliable. but it’s disappointing to see that chinese users are no longer able to use it “due to policy”. i would like future explanation and whether you are going to fix this issue, im a yearly subscriber for the vip and i wouldn’t want my money go to waste, and if you won’t fix the issue then i think every used in china deserves a refund. thanks.Version: 3.7.6

Keeps disconnectingWorked for ages really well but recently when I’ve tried connecting at school it disconnects a few seconds after. Please fix.Version: 6.5.13

Very disappointedIt had exposed my data from my phone and everything else.Version: 6.1.9

Hello 👋Something went wrong It won’t let me install it can you help me please.Version: 6.3.1

Do Not SubscribeI took out the 1yr VIP service in the hope that it would improve my connection. Unfortunately even though my iPad can connect to VIP my iPhone (both on iOS 11) does not. To be honest I really don’t see much of a difference anyway. Don’t hold your breath from an answer from support either. As a free app it’s great (hence 2 stars rather than 1) but do not waste your money on a subscription.Version: 2.6.6

Stopped workingIt was great at the start, however it soon became extremely slow and non responsive after a few days, YouTube and netflix started taking forever to load..Version: 6.5.13

After signing up for a year, no access after a Week!After spending £32 on a yearly VIP subscription I am unable to access ANY of the VIP features. The VIP status doesn’t even register on my App. It just asks if I would like to start free trial, or sign up and pay, AGAIN!! I have tried to get App Support but when you access the link for the App Support, it take you to a Facebook link that doesn’t work. No help from them at all..Version: 3.0.6

The worse service ever! Avoid subscribing even for the free trial.I signed up for a free trial but decided to cancel within the 7-day period. Unfortunately, due to a technical issue, I ended up being charged for an annual subscription that I was unable to prevent. The customer service provided was incredibly unhelpful and frustrating. I strongly recommend avoiding this product at all costs due to these issues. Additionally, the service consistently slowed down my internet connection, preventing me from effectively using it. Just garbage like the whole development team!!!.Version: 6.6.2

Can’t use in China and can’t get refunds eitherCan’t use in China and can’t get refunds either.Version: 3.8.0

It used to be awesome but....Well, I used the app a lot when I was travelling through China and was able to select at least one or two servers which were obv at some other nearest country without having me to buy the subscription. Now all it does is give you the connection of the country where you at, not at all what I expected it to do. Deleted then and there..Version: 5.1.0

TfOkay literally downloaded this app for one reason. To watch shows located in the UK because Canadians don’t get access to all that jazz. And your telling me that I have to pay to pick my server-? B u l l s h i t.Version: 6.2.0

Connects but don’t workIt does not work. Bad weather as others.Version: 6.5.13

What a scam!!! Just like many others Apple!Paid my hard earned money for VPN MASTERPRO APP. Yes the paid version with optimum features and all the fastest servers to choose from etc. A couple of weeks later the App was removed from the store so I download VPN MASTER and for the optimum features I have to buy/pay the price of the App again in a yearly subscription. I thought stuff that I’ll download my PRO app from my purchases again. Go to setup up and it’s only got half a dozen servers with one bar (useless). Forcing you to buy it again/pay for premium features through subscription!! If only one developer was behind this practise you could excuse Apple and blame the developer but it is now widely spread across many Apps which shows you that Apple is on board with the scam because it’s more sales isn’t it? Whether it’s purposely slowing down your iPhone to make you buy another one or the App Store Scam, Apple has crossed the line on so many levels and will wonder why all their faithful/loyal customers since day dot are leaving them in droves. I’ll be definitely getting a Pixel 3 and changing over all my Apple computers as soon as Google enters that market. Not happy Jan!!.Version: 2.7.2

Connection fail every single time!!!Whenever I try to connect my phone with different VPN server, it fails to do so and basically seems like waste of my money. Paid $52 AUD for yearly subscription but I’m getting nothing out of it. Tried to resolve the problem but even the contact email address is invalid. Seems like a fraud and a scam. I would like a refund or some sort of arrangements to resolve this dispute..Version: 3.5.8

4 star because…In Canada for some reason it automatically connects to slow USA severs. Otherwise all great.Version: 6.3.9

What happened?I use this app a lot and I think it’s cool that you would have available location to non VIP users but they would have to watch the ads. Even if it would be a slow connection, it was cool so I would watch the ads completely. But I can’t use it now because all the available locations are VIP, what do I do now that I live in a country where apple wont recognize my credit card. Even if you put more ads, i’d wanna know if you’re ever gonna reverse that. Thank you.Version: 3.5.3

HorribleHorrible VPN doesn’t work and load do not bother your time whoever says it’s good is lying and is probably being payed by them it’s the worst von I’ve ever used.Version: 3.1.0

TerribleConnection to other regions isn’t the greatest.Version: 3.4.1

Task barYou should make the vpn be accessible from the task bar so it is quicker to turn on other than that it’s a good app and always works.Version: 6.1.1

Do not useHad been using this app in China for a year and it worked great. Once I renewed my subscription it stopped working in China. No warnings or anything. Don’t buy this app.Version: 3.7.6

Useless for NetflixPaid subscription fee and is so slow can’t even load email, never mind Netflix!!! Don’t waste your money here..Version: 2.7.3

Please fix!!I deleted the app a few minutes after I downloaded it as it was no use or wasn’t what I was looking for, now I’m being charged $18 for something I’m sure I didn’t want to purchase! I’m not sure what I have to do now but can you please fix this?.Version: 3.3.0

Stops after a whileIt was really good for about 4 months, then it didn’t work.Version: 3.8.0

I need a response soon.I took part in free week trial and I didn’t really like it I guess, however I tried to cancel my subscription before the payment will be taken out of my account, after talking to many different apple support team members we had not been able to get in contact with the company, this is the only way I am going to be able to reach out to them, so if you are reading this I need your company to cancel my subscription as I have uninstalled your app..Version: 3.5.2

No free servers, total scamThere aren’t any free servers despite the fact that it says there are....Version: 5.2.2

Latest update has ruined it for me!This was always and trusted and good VPN when it was free... now with the latest update I can’t select the free UK server without signing up for the trial and then paid VIP service. You can still use the optimal server location, but I good for me when I want to watch UK catch up TV while overseas! Please bring back the free server options and I will change to a 5 star rating, until then, this has just really disappointed me!.Version: 3.5

Was pretty greatThis was my main VPN I used when I was in China and everything worked fantastic! However, I’ve noticed that whenever I turn on my vpn nowadays, it slows down all my loading speeds into a noticeably slow speed. It takes an extra few minutes to load one video than I have if I hadn’t turned on my vpn. It sometimes becomes so slow that websites are made unusable. :(.Version: 6.3.7

EhhhhI used this app because there’s this game called roblox with loads of games on and I wanted to play this one game that kept crashing everytime I joined it so I decided to get vpn master but it was worse! Everything was fast though it would load quicker eveytime I was in a loading screen but then after like 5seconds it says “disconnected from server please try again” so I played a different game and it said the same thing then the game roblox crashed that really annoyed me! So I wanted to make a review I didn’t disconnect it or delete the app or anything like that yet so i clicked AppStore to make a review and it crashed! I clicked it again and it crashed! I disconnected it and my ipad was working fine! This app was not as good as I thought... hOw dOeS iT hAvE 4.4 rATiNg!.Version: 3.8.0

VERY DISAPPOINTING!I purchased the subscription in the hope it would speed things up. BIG MISTAKE!! Since I bought the subscription the VPN barely works. Every time I fire it up it closes the internet feed. Nothing, I can’t even get the most basic data. As soon As I switch it off normal service is resumed. I have deleted and re-installed the app, but it made no difference at all. I would like working or my money back as I haven’t received what I have paid for. I wrote a detailed email to the developer and didn’t even get an automated response. Like I said, very disappointing!.Version: 2.6.9

Unable to unsubscribe an automatic subscription.I was looking for a VPN that worked in China - and this definitely didn’t. I’ve tried unsubscribing as I notice that this app “automatically” resubscribes but there is no option to do this although it gives all other subscription alternatives. Help!! I don’t want to continue paying for this. The developer’s support page doesn’t work, so can’t get advice from there either..Version: 3.5

It is very weirdHello, I am reporting a problem that this VPN does’nt work very well, last year it worked like a charm! But this year 👎🏻👎🏻👎🏻👎🏻👎🏻👎🏻👎🏻👎🏻👎🏻👎🏻👎🏻👎🏻👎🏻👎🏻👎🏻👎🏻 no way! It isn’t working, I’m trying to play roblox with my best friend, I keep re- downloading and disconnecting then reconnecting! BUT IT’S REALLY REALLY BROKEN, FIX THE APP NOW PLEASE! Sincerely, SOMEONE VERY ANGRY 😡.Version: 5.1.7

A great VPN but it disconnects a lot throughout each day.It is very fast at times and is faster than any other VPN I’ve used on iPhone... when it wants to stay connected. It randomly disconnects on Automatic and ISSR protocols and on those same protocols it will not let me send videos on Instagram or even send pictures and videos on Snapchat. Ridiculous. If I use IKEv2, it works very fast but disconnects after exactly one minute. I have never used TCP because I don’t want to deal with the slow speeds compared to UDP. Speaking of UDP, that protocol works perfectly except it is slower since it only has a few servers in the Netherlands and I live in the US. Why so few servers for UDP? If these issues were resolved somehow, then I have no doubt that this would be the best VPN on the App Store and would deserve five stars. TL;DR - This VPN has great speed depending on the protocol you choose but does have connectivity issues..Version: 6.3.7

Used to be good and free, now it’s awfulHonestly, would rate 0 if I could. I used to use this app when on holiday to watch things back at home and went on it today to watch something from abroad and there are no free servers. At least none where you can pick your server. You used to be able to connect to quite a few countries for free bar the irritating ads but now everything is “VIP”! In my opinion why advertise the app as free when everything on it costs money? It’s not “in app purchases” it’s the entire app that costs money..Version: 3.5.8

Ad makes it unusableI’ve been using this app for well over two years, and it’s been very reliable and perfect for all of my devices. However, recently there has been this ad that pops up for candy crush that has an “X” close button that is impossible to press. No matter how many times I open the app I always get the same ad, and because I can’t close it I can never use the VPN anymore. Not sure what to do about this. Before this it’s been perfect, but obviously is useless now..Version: 6.1.5

UnsureSome parts extremely frustrate me while I know that this is to get better internet. I feel like I’m being scammed, give this a 2.5(if it would let me). My friend has it so I thought it would do no harm and I was about to do the upgrade but since reading these reviews don’t know how I feel about it now. Is it a freaking scam or not????🤯🤯.Version: 5.2.0

No use in ChinaLatest version still cannot be used in China where VPN is most needed - what's the point?😤.Version: 2.6.6

Familiarise yourself with how to properly cancelThe process of cancelling your free subscription is very unclear and obscure but you will still be charged if you just delete the app. It's extremely unlikely you will get anything other than an automated response from the support email and it won't mention how you can claim a refund for a service you didn't use, so you will feel like you've been robbed. Also, iTunes never gives refunds either so there is no higher authority you can go to to successfully ask for your money back..Version: 3.7.6

Great on iPhone, not on iPadThis app works a treat on my iPhone, however, not on my iPad. I could get it to work on my iPad (iPad mini 3) when I first downloaded the app in November 2017, but it hasn’t worked on iPad for about a month now. Is there an issue with performance on iPad? Will rate with more stars when I can get it to work on iPad, which is the primary device I want to use it on..Version: 2.7.2

Worst vpn experience thus fairIt’s got a mind of its own. Thank god I just did a trial.. thing keeps connecting wherever it pleases, usually the US - even when I pick other locations.Version: 6.5.8

Small issueThe first few days I used this VPN it was great, it worked well and it was relatively fast. However after a few days the VPN stopped connecting to any servers and i can’t connect onto anything anymore. As I am currently on holidays in China this is very inconvenient for me since a lot of my essential apps are banned. I also then get a bunch of notifications saying the same thing over and over about how the VPN couldn’t connect. I’m not sure if this has something to do with my internet but it has definitely ruined my experience..Version: 3.5.8

Search Taiwan and you'll see china's flagShameless.Version: 6.4.3

Why?I couldn’t even use this app because It was only available in other countries and regions exept for China? Why? “Due to your stupid policy that you can’t allow people in China to use vpn?” I actually thought I found a sustainable good vpn but no. AND this made me feel very scared because it suddenly said, “exposed! Your device is no longer protected” please change that. I would actually give this a 0 if I could 💀.Version: 6.6.3

UselessI have subscribed one year VIP plan. However it’s useless it took me 2 hours to upload 3 pictures on Instagram. It’s slow as hell especially when you try to refresh things on Facebook. I just don’t get it. I have tried so many servers and none could work. Very disappointed..Version: 2.7.2

Can’t use in chinaYeah I bought for a second year your vpn. Works well the first year. Now it sucks. I bought it in march on my phone AND my computer (because for a stupid reason it’s separate) and in may it was blocked. I sent you several messages to have a refund but you never answered me. I’m not happy with your service now. (I wrote this review more than a year ago and they just answered me. It took you 1 year and a half to go through all your reviews... i can count it on my hand. I still dont have a refund and i will never have. Bought 2 years at it worked 4 month. ).Version: 6.1.6

Doesn’t work in ChinaWould be nice if I knew before downloading the app. When I first activated it in China, it worked. Then it suddenly stopped working. :(.Version: 3.8.0

Just ripped me offI subscribed in 2017 for a yearly plan which was around 30 dollars and is a better deal than the monthly plan which cost around 13 dollars. My expectations was that like everything else on the apple store I would be renewed with the same plan after a year and didn’t pay attention , but just realized after opening the app that they automatically renewed my subscription and changed it to a monthly plan which isn’t what I wanted and already billed me for 13 dollars . So now I can either continue to pay monthly and pay a lot more or convert to a yearly plan and pay over 30 dollars on top of the 13 dollars i already paid I am going to cancel my subscription so I don’t get billed again and will only renew if I get credit for the monthly rate I was just charged for . In the meantime I will look at other options and would encourage anyone to stay away from a company that finds way to overcharge customers.Version: 3.5.4

Used to be goodYeah, I would give this 5/5 however recently it doesn’t work in China anymore. I have to find another VPN that’s free and fast, which leaves me with barely any options. I only use VPN in China but I can’t anymore ;-;.Version: 5.0.1

You NEED to payI know the developers will say there are two choices, free and premium, but there aren’t that’s a lie. don’t download this app it just gives them more downloads, i read the reviews and then went to see myself, you can connect but you are not actually connected to anything until you select a server and when you go to select a server ALL of them require a premium subscription, meaning you can’t connect to any server without paying, basically this is a paid thing nothing about it is free expect from downloading the app. Find another VPN unless you wanna pay..Version: 6.1.0

Good but annoyingIts a good vpn but some slow the wifi. I use the free basic service and if you get germany or usa ect.. ull be fine but if the vpn is in the netherlands it slows my wifi to an unusable point. And recently i keep getting the netherland server making it totally unusable. Only way to choose is if u pay, annoying that its a gamble as to wat free server u get..Version: 6.5.13

Extreamly HorribleDon’t pay for it. Paid for a year on my Mac, worked for few months, then never worked after that. Always saying sever list get error, no matter where you are. Customer service never worked too, nobody cares after you pay. I wanna get my money back!.Version: 5.1.0

Do NOT upgrade to the newest version!!With the new version, they now remove the free servers away from the platform so now you’re stuck between purchasing the plan OR taking the 7-day trial which eventually leads you to purchasing the plan. Either way, you lose. I understand the company needs the monetization to keep the ops running and hence I have been having the awareness of always tapping the ads when using the app knowing they would be making money out of it. But this new approach is like sticking something down into my throat. Horrible way to keep an active user. I hope you fire your head of Product..Version: 3.5.3

Refund please.I downloaded this app last night. It says there is a trial before charging the subscription. Therefore I subscribed to get the trial. This app does not meet my need and I deleted it after half an hour using and cancelled the subscription. This morning I woke up and my visa card was charged for 1 year subscription. Please give me my refund back. This is an awful experience. Update: I tried to cancel the subscription, still does not get my refund back. It has been a week..Version: 3.6.0

No ServiceWARNING, DO NOT BUY THIS APP!!!! I need a VPN because I live in China . In the beginning it was very good but after a couple of weeks I was cut off without warning or due compensation. They won’t provide service in China. If you are in China do not buy this app. Do new renew. Avoid this app at all costs. They took my money and wouldn’t refund me after they cut me off. Paid for 12 months but only got a couple of weeks. I deserve a refund. Will go back to Express VPN. At least they will refund you if you are unsatisfied. DONT BUY THIS APP!!!!!!!!.Version: 5.1.0

Doesnt work after 3 weeksAt first it was the fastest vpn I have ever used, so I paid for premium. However, the vpn started getting slower and slower to connect each time I use it. Then after the 3rd week, the chance of being able to connect to the vpn is around 30%..... very disappointing as it should provide premium service for people who pay. But it seems as if it is better using the free version..Version: 3.5.8

Good for my phone or iPad, but hates my laptopI have tried for the last two weeks to get my premium service on my laptop and have failed every time. Originally, when I first used it to watch Disney+ everything was fine. My account clearly said 3 devices were attached to my account and it was running smoothly. Then it stopped working completely on my laptop. Like it’s in constant glitch mode. I try to log out it just loads and loads and loads until I give up. Then I reboot it, try to restore my purchase and it just loads and loads. I tried the 24/7 chat service, got not help as no one actually ended up answering the chat other than the bot which obviously can’t help me here. I’ve gone back onto my laptop to try one more time and selected the same payment plan I currently pay for and the 7 days free trial to see what will happen and they’ve gone and signed me up for the deal but it won’t even load on my laptop to say you’re a premium subscriber now. If it wasn’t for the fact that I can at least watch my shows on the iPad or laptop I’d delete the whole app and be done with it. But without the laptop drama, the vpn service is great and is really good on my other iOS devices. I just don’t think it’s compatible at all for MacOS..Version: 6.2.1

عدم استفادهنتوانستم از این فیلتر شکن استفاده کنم،چون باز نمیکند.Version: 6.2.5

Some problems..So when I first download this, I wanted something to fix the problem so I don't crash my game a lot and I look at so many reviews before I did. I was like "ooo this could be good to fix my game it will totally work!" so my fast connection was Canada. When I was done all of a sudden it said "Disconnected try again!" and I did try again. It still did it again. I tried another game but it got blurred and stopped. I kept trying and trying etc. I tried turning my WiFi off and on still didn't work. I tried some other games but some of them got blurred and said "Disconnected try again!" I was sick of it and so I tried turning the power off of my iPad. After I got in the game again IT STILL DIDN'T WORK! I don't get how people think this app is the best but. I really need to get this fixed. It's probably that I did something wrong or.. Idk just please fix this as possible..Version: 5.1.1

This is so badEverything makes me join premium.Version: 5.1.4

ErrIt gave me a few problems with my wifi after I downloaded and tried it but I might download it again and give it a shot :/.Version: 3.6.0

It’s alright I supposeThis VPN is great but only when the WiFi is actually good, if that makes sense? It works like a dream when I’m at home and everything loads faster, also there’s barely any lags when I’m playing mobile games. However, when using it with other WiFi or one that’s not very good quality - it doesn’t even connect. For example, I tried using it on my College’s WiFi (and lemme just say that it’s very bad and it just feels like your not actually connected to the WiFi at all) and it worked for literally 5 minutes until it crashed and won’t reconnect. Not really sure what the issue is on that part but it would be great if that gets fixed. I deleted the app and downloaded it again to see if it would work again but nah, it just really hates any other WiFi except from mine and basically only works if there’s excellent connection with the WiFi. I don’t have the app anymore but if this problem dos gets fixed, I will definitely download it again..Version: 3.5

Terrible customer service after app stopped workingI paid $36 for the membership after a friend referred it to me saying it’s very reliable. It turned out to me quite unstable and stopped working altogether after last October. I thought it was just temporary and didn’t pay much attention especially I got VPN on my company computer and did pretty much all the stuff there. Recently I was managing my iTunes subscriptions and noticed I got 2 months left on my membership with VPN Proxy Master and thought I never used much of it and was wondering maybe there’s something they could do for me. So I hesitantly sent out an email to their customer service and explained my situation. They claimed their service may be not stable and is still working so I sent the screenshot to them reporting an Service Not Available error. They agreed to issue a refund but just for the 2 months left till expiration. So I went on to explain I have not been able to use their service since last October and ask them to check whether or not I have used any of their data since last October. They keep saying their policy doesn’t allow retroactive refund and stopped replying altogether..Version: 5.1.1

Why does it only goes to the USAIt just goes to the USA and I don’t know why.Version: 5.1.6

Didn’t work in South KoreaShould have countries listed that don’t work when using this..Version: 3.8.0

Not working in China.It’s no longer working in China, and I can’t find the option to cancel the subscription even it says “you can cancel at any time”.Version: 3.7.6

RubbishGot free version to see how good it is. Worked well a couple of times. Now works never & connection so weak/slow unable to use for WhatsApp messages let alone calls or Skype. Keep getting bombarded with ads - understandable, it’s a free version. Wouldn’t mind if it actually worked. Bombarded with 7 day ‘free’ trial ads. Was considering it until read reviews which say cancelling is a nightmare & they continue taking money after you cancel....Version: 3.1.0

Auto renews even tho I have cancelled twice!!The app works great but their billing system is rubbish. Cancelled my first month as I didn’t need it anymore, then it charged me 10 pounds for the next month so I contacted apple because vpn proxy master has absolutely crap customer support via the app. Apple cancelled the subscription and refunded me but I have just seen again that I have been charged for this month. Absolute joke, STAY AWAY.Version: 3.6.0

It’s badYou need to pay money to actually use any countries and I’m 9 I don’t have dat much mula.Version: 6.6.1

Free version doesn’t workI’m giving this app one star for its free version as it used to work but doesn't anymore. Since the update in September 2017 there’s no connectivity to the internet although the app itself says it’s connected. You know you’re connected to one of its servers when you cannot use other apps on your phone but must disconnect. It’s probably a ploy to pay for monthly subscription which I’m sure works as connectivity was good in the past. **UPDATE May30, 2018** It worked for awhile after my review and now it will not even connect to a server. I am still speaking of the free version. Disappointing. When it works it work well..Version: 3.1.0

What did I pay for…Paid $100 for a subscription and I can’t login to the app to use it. Tried getting into live chat. Left to grab a screen shot then couldn’t get back to the conversation and only gave me an email option… and now I’m here giving a crappy review..Version: 6.5.8

Can’t access VPNIf you aren’t a VIP there are no servers to choose from except the “fast streaming” however that was actually even slower. Might as well just make people pay for this app instead of people downloading it for no reason..Version: 3.5.4

Does not work after updateI have used this app for a long time, and have been very happy with it, but I recently updated the app and it doesn’t work anymore. I have a premium subscription, however now only basic services are offered when I open the app. I tried re-subscribing to the premium service, however because I already have a subscription this does not work. I currently cannot use any of the premium services but I am paying for them. This is very annoying!!! I tried using the live chat option, and emailing customer service, but it keeps saying “network error” which is extremely on helpful! I will cancel my subscription on the next available date..Version: 6.4.0

Absolutely rubbish.You see I live in Dubai and I love Roblox but unfortunately it is banned 😞when I saw this vpn I fell in love with it. BIG MISTAKE...I thought that this was a vpn like nothing of another one when I downloaded it looked quite fun...but I was wrong! Though it did connect I couldn’t go on servers on Roblox like (royale high adopt me Bloxburg etc.) I tried everything on settings to make it work but it dident! I hope that you can update this!.Version: 5.1.2

Best VPN but......lately, a little over a month, I’ve been getting disconnected and having to reconnect with massive glitchy ads which slow down my IOS. I get it, it’s free and you guys have to make money off the the software one way or another. Yet, please remember that it’s real human beings using your app and therefore bringing in traffic for your ads but having to watch ads after I’m done using the app, just to disconnect the VPN, I have to watch another advertisement? C’mon be serious. I’m ok with watching one AD at the beginning but not when I randomly get disconnected and/or when I’m about to disconnect the VPN services. Also, if you’re going to have ads, please make them compatible pertaining to the device being accessed, I have ads that turn vertically and freeze the app. Ridiculous..Version: 3.0.6

Getting progressively worseI only use the app on business trips so 3-4 times a year. I’ve not needed to buy a plan as I use it for about 5 days each time and it normally works just fine. The last couple of times not the case; harder to connect if it does at all, consistently loses connection, options to select a country on the free plan are completely gone from the version on my mobile but are there on my iPad. I’m probably going to change to a different app if I have the same issues on my next trip. Real disappointment, I used to be so happy with it I told so many colleagues to use it and on my last trip we all had similar issues..Version: 3.5.8

Far to many adsFar to many ads.Version: 2.7.1

ArnaqueJ’ai cliqué pour essayer le premium gratuitement mais finalement j’ai payé 106$ Un ousti d’arnaque.Version: 6.1.8

Netflix doesn’t workI’ve tried to watch the us Netflix which I got super excited about. As I went to watch a series a message popped up saying Netflix has a network error try and later so I did. I left it last night and tried it again today and it still says the same. It isn’t my Netflix as I turn off vpn and it works perfectly fine. Very disappointing as it doesn’t do what it says it can do..Version: 2.7.4

FraudHi I tried to connect different country VPN and it chose US the very first time and it’s not allowing me to change back to my original country forcing me to buy the product 🤬.Version: 5.1.0

Can’t access on my phoneIt’s great if I could access it on my phone but the app doesn’t have a restore purchases button on mobile.Version: 3.4.0

Used to be an amazing VPNI have been using this for a couple years and had no problems however recently a couple of my accounts have been compromised due to this VPN, my Instagram accounts and Pinterest accounts have been compromised and this is very frustrating considering I receive a temporary ban from using these apps for a period of time. I had to switch VPN apps as a result of this.Version: 5.2.0

Bad changeThis app used to be the best with a few free places to chose for VPN and it worked amazingly but no that’s gone and it just says faster connection which is so slow and doesn’t work and just does not load anything and I don’t know where it’s getting the connection from..Version: 3.5.4

Slow! collects dataSlow service. 2.4mbps if lucky. Collects data? Fights over refunds. Then scams you on exchange rates. Lol cancelled with in 1 day. Disputed credit card card charge. This is the used car of VPN! Want something good! Check out LARVA 240UL 340DL from the same servers in Singapore. 😂.Version: 6.5.13

Good VPN. Awful AppHonestly, I don’t mind the app making me subscribe. I would happily pay upfront costs for a good quality VPN. After I had completed the subscription and went to set the location, I was hit with a pop up to pay even more money for a group plan. Closed this and straight away another. I restarted the app and boom there was a third add asking me to pay more for multiple devices. Then it asked me to leave a review! That’s 4 pop ups that have stopped me using the app all after I have subscribed. I never even bothered using their pop up to leave the review. And instead searched the App Store to leave this. Anyway. The VPN works yippee. But this is the worst app experience I’ve had and I’ve played some awful free games. Shame..Version: 6.4.4

A suggestionHey lads,hope you’re doing good I just wanted to say that the app doesn’t work in iran and if you can make a sever, especially for our country I mean iran, it will be awesome because, we really need it for the reasons that you probably knew, thank you so much!.Version: 6.5.13

The worstSlow VPN and the people who work services don't know what they do.Version: 6.0.0

GauvGinetTrès déçue je veux canciller mon abonnement..Version: 6.1.6

It’s a scamI have tried so hard to delete but it doesn’t even come up as a subscription on my phone so I can’t cancel.Version: 3.8.0


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