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Google Keep - Notes and lists App Complaints & User Negative Comments 2024
Google Keep - Notes and lists app received 130 complaints, negative comments and reviews by users. Have you ever had a bad experience using Google Keep - Notes and lists? Can you share your negative thoughts about google keep - notes and lists?
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Google Keep - Notes and lists for Negative User Reviews
✓ Love it but...I love Google Keep, but it is so slow on my iPhone X!! I have the latest iOS and the latest app version, but still, when I try to interact with it, nothing happen before 10 secs each time! Can you improve that pleeeeaaaase?.Version: 2.2019.24203
✓ Used to be greatKeeps telling me I need to refresh. When I refresh it will go on for 10min before I just close the app. So annoying.Version: 2.2019.32201
✓ Used to be a five star app...Google Keep used to be my favorite app for making lists. I loved that if I switched devices, it would update across them seamlessly. However, the last two updates broke the app. It started freezing while checking things off the list with the update prior to the most recent one. Now, with the newest update, the app will not refresh and update across my devices, no matter how much I try to get it to work. It started with freezing and crashing upon opening, and now it tells me I need to “refresh”, but when I do it sits on a white screen saying it’s “Refreshing...” and then comes back to say the “refresh failed” and to try again later. It’s become more of a pain to use than it’s worth, so I just deleted it and will use the native list app on my iPhone for now. Hopefully when I check back in a couple months these problems are fixed, and I can start using this app again..Version: 2.2018.30102
✓ Another half assed Google effort, the brstdsThe kings of spyware once again inventing yet another spyware platform that is basically useful (to attract us and so give them more data), then move on to the next spyware idea and neglect the former. Example: Even though this product has been out for many years, you still have no option to batch-sort notes line-by-line without that godforsaken childish mosaic layout that limits the number of titles you can see at any one time. The children at google probably can’t understand why the alternative would be much more useful to people who are literate. BTW the latest IOS update freezes all the time on startup even after reinstalling. F-in useless..Version: 2.2021.50201
✓ A glitch no one’s been talking about ruined my experience.I’ve been using this app for years. But around two months, I started running into a huge problem every now and then. I’d be in the middle of working on a note when randomly I’d be booted out, and left to watch from the menu as all my notes mass duplicate themselves and turn into lists. This also affected my archived notes. The original versions of the notes would copy paste all text three or four times, enter checkbox format, then make two other blank versions of it also full of checkboxes. In the middle of cleaning up my page (this is the third time this has happened, though it’s never been this bad.) one of my most important notes went missing out of nowhere. I found it in my trash and when I went to restore it, it came back blank. This app has had an irreplaceable role in not just organizing my goals and daily life, but my enjoyment of poems and songwriting. Until I can be for certain my hard work will be protected, I’ll be forced to use a different notes application. I hope this issue gets resolved because it hasn’t been a one-time occurrence. Each time it has gotten worse. Each time I’ve lost valuable information. Each time I spend hours of my day having to clean up and rewrite notes that were altered by a bug that seems very recent. I hope this gets resolved so that I may return..Version: 2.2022.24201
✓ Love the App, Hate the UpdateI looove this app and I use it everyday, but with the new update it keeps freezing on me, or won’t let me open a note to edit it... so frustrating since I’ve never noticed any issues with past versions. Please fix it soon!.Version: 2.2018.44104
✓ Great app in need for a updateReally enjoy this app, used this app from a very young age and this app is really important to be. But the developers can you please make the app feel bit more personal by adding better privacy features. Like, when we log into our gmails its automatically there right specially on desktop. Yeah your desktop is your personal computer but still other people in the house can still access it for important purposes and for printing stuffs( if you got only one in the household) just give an update on google chrome where we can hide/lock the tabs using passcode. And give us the ability to lock certain notes which we don’t want to share if someone have the hold of our personal devices. Thank you..Version: 1.2021.22202
✓ Conceptually Great but Has IssuesI have been using it for several years. As a secondary repository of my random notes. Most essential functionality was its standard cross-platform interface. However, the windows version became very slow and buggy at times. Eventually I stopped using. Recently I got a new machine, and check the app again on Chrome, perhaps there were updates and with the new high performing machine, I was hoping that it would do better job. Unfortunately, it was still slow and not very responsive. I have googled the issue and I could easily find many Windows 10 users describing quite similar issues. Otherwise, it was a good app for my designated uses..Version: 2.2020.22202
✓ IOS version needs some attentionFor some reason you can't use your finger to tap where you want the cursor to be such as in between sentences or words. You have to hold your finger down and wait for the magnifying glass which takes too long. You can quickly tap where you want the cursor to be in the default memo app, but Google keep wipes the floor with said app in every other way. Please fix!.Version: 1.2017.38102
✓ Even buggier-unusableI love Keep, but this app is very buggy. I open a note that says Grocery, but a list of errands opens instead. Sometimes as many as 3 or 4 copies of the same note are generated. Other times the notes shuffle unexpectedly. Would be great if it functioned like the Web version. Update: Downgraded to one star. I am the only person using the app it is not shared. Yet duplicate notes are created, they shuffle back and forth, the wrong notes open when i tap on it. I love this app and it is so usable and functional, but these problems are driving me away. As much as i want to use it, I’ve even down presentations to others about it, the problems have to be fixed. 3/29: downgraded to 1 star. Duplicated notes and duplicated entries on notes. Web version is fine, but the app is unusable with duplicated entries on checklists, wrong note opening when you tap on (tap on Shopping, laundry list note opens)..Version: 2.2019.12202
✓ Love faded quickly..The first week I discovered this app I was in love and immediately switched from Pocket to this. I downloaded the app on all of my devices and relished in the beauty of everything being in one places - recipes I saved, articles to read later, ongoing lists from my phone ....& then suddenly it became laggy on my phone and laptop. Out of nowhere a once useful app/storage solution became a nightmare. On my fast wifi and with no other programs running, it still takes minutes to fully load my cards. When I open the app on my phone, it doesn't load but instead crashes, and when it doesn't crash, it takes minutes to load. I thought it was just me (my devices) so I deleted and reinstalled the apps, tried deleting some saved things, to no avail. I'm hoping an update in the near future prevents me from deleting this app because I ONCE LOVED IT ))):.Version: 2.2019.12202
✓ Could be betterA nice enough app, nowhere near as useful as OneNote. I’m using it because I have to, and it would be handy to receive a notification when a person you’ve shared a note with has modified/ updated a document..Version: 2.2020.42201
✓ Shopping list uselessI’m not one to write reviews but I’m so disappointed in google removing the integration between google and Anylist. This app used as a shopping list is hopeless! I used google homes all over the house to easily add things to my anylist shopping list. I was ok to swap to keep until I realised it is nowhere near as functional! Really disappointed google - and like many others I’ll be looking into other options for my home moving forward..Version: 2.2023.26201
✓ Lists self-scramble nowUsed to live by Google Keep. Now I can watch my screen and see the items in my lists change constantly, all by themselves, to the point where my phone overheats and the battery drains. (Notes are not shared with anyone else) This only started happening in the last 2 weeks. I’ve tried deleting and retyping, and the same thing keeps happening. What was in this last update?!?!?.Version: 2.2018.42203
✓ Buggy and unusable after latest updateThis app was working perfectly until the latest UI update. Now the order of the checkbox items change and move around as you scroll - which defeats the purpose if you had things intentionally grouped in order. The app also crashes when you try to enter new items to the list..Version: 2.2018.44104
✓ Lacks iOS integrationsFor the most part, this is a good app for casual notes, and syncs perfectly with Google Keep on other platforms. But not having any shortcuts or Siri integration is really a fatal flaw for an iPhone, Notes app..Version: 2.2023.38203
✓ UpdateLatest update doesn’t work!.Version: 2.2018.44104
✓ Great until last updateI have become really dependent on this app but now regret getting rid of my pen and paper lists. Since the last update my lists have gone haywire. They keep reverting to various old versions and constantly reshuffling the items like some weird memory test (my memory is terrible - THAT’S WHY I NEED THE APP!). This is okay for long-term lists but for keeping on top of everyday urgent to-do lists it’s now worse than useless..Version: 2.2018.42203
✓ UselessWow typing a simple list fails - changes things randomly, change other items in list randomly - can’t believe this is a google product.Version: 1.2017.38102
✓ New update has stuffed upNew update done and now this app won’t even open!!!!.Version: 2.2020.14201
✓ Synch issuesHandy app for shopping lists etc however synch between myself and my partner isn’t very reliable.Version: 2.2018.14202
✓ Fix the bug!!!Keeps crashing every single time I open this app and doesn’t function properly at all. It deletes and adds the content, freezes itself and does all sorts of crazy stuff. Please fix it, as I want to use it on regular basis. Thank you !.Version: 2.2018.32102
✓ Was once a great appI still use this as my main note taking apps because if everything worked correctly it would fit my needs the best. I used to shared lists like grocery lists with my wife but we stopped doing that after too many syncing issues where we would get to the store and notice have the list is missing. I could get over that, however recently I have had this issue where when I’m trying to edit a list the keyboard keeps glitching where it seems like it’s constantly trying to create a new keyboard making it impossible to type. Happens way too often and kills the experience. Idk why this started to happen, worked great for so long. I would just use Apple notes but I want my checked items to get lumped together like this app does...wish they would fix this app..Version: 2.2018.06203
✓ Refresh annoyingAlways asking me to refresh my notes. Don’t you do this in the background?? Or does Apple not let you do this because you’re a google app..Version: 2.2024.10201
✓ New update is not greatThe new update (2023.20201) doesn't allow you to change theme colour so you're stuck with a dark theme and some murky colour options for each note. Visually harder to distinguish between them and overall I wish I hadn't updated..Version: 2.2023.20201
✓ Works okay but limited functions and crashesWould rate higher if there was better ability to sort and manage within a list and it wouldn’t crash whenver you tried to move a dot point forwards or backwards. Useful for tracking notes between iOS and non-iOS and a rudimentary shopping list (subject to bugs).Version: 2.2022.46201
✓ Every update brings disasterLast 2 updates have been bloody awful which is soooo annoying as this is a great family to do and shopping list app - but each update bring latency, delays, 5-8 clicks before the list will open and multiple clicks to enter or edit, the only app I find myself angrily prodding my iPhone to death !!!! Sort it out Google!!!!.Version: 2.2019.12202
✓ Can’t even swipe to go backThe navigation is rather user unfriendly , you’ll give up within 5minutes of trying.Version: 2.2022.02202
✓ Notes not private?As a power user of the app, I surprisingly found myself worrying about whether or not my notes are encrypted from view from potential hackers or employees at Google. Since it doesn’t say anywhere that my notes are encrypted and completely private, I will be looking for an alternative which is a shame since other than this problem I would rate Google Keep 5 stars..Version: 2.2022.46201
✓ Very slow, always stuckI was enjoying this app. But it becomes very very slow after I update to this latest version. They changed its appearance like font size. It looks worse than the old style. The app has no response in the first a few minutes when opened. You have to wait for it every time. And very frequently, when you are typing something, it suddenly closes. And then when you reopen it, it is very likely to change some content you had, such as the order of a list. I miss the old version. The new one is a disaster..Version: 2.2018.44104
✓ Expect better from GoogleFor such a simple app I would expect far better from Google. Comments here already capture the issues, Google just need to sort them out: - Frequent crashing - keyboard popping up whilst scrolling lists - Seems to have really slowed down over the last few months This is all on iPhone so this might be the reason.....Version: 2.2020.44201
✓ Maybe worth a shot?I like the ability to do both audio recordings and transcriptions within Google Keep, but it is difficult to know when or why the audio stops recording. Sometimes, I take a quick pause for a breath and then the audio recording cuts off, other times I'm silent for more than 10 seconds and it's still recording when I want it to turn off. The transcriptions are sometimes very in accurate which is frustrating to me as well I have not explored many other features of the app yet, but looking at some of the other reviews, I don't find Google keep to be very promising in terms of functionality in anything else that has to offer..Version: 2.2022.26201
✓ Missing BASIC features of a notes/list app- Can’t add bullet points, only dashes that don’t have sub-levels. Being able to write in dot points and sub-dot points are pretty crucial for a notes app. - Doesn’t have basic text formatting abilities like bold/italicise/underline. Makes it hard to make thing stand out or add subheadings under a note. - Can’t combine standard text with textbox style note. - No widgets for your phone home screen either. Massive oversight especially for a notes or list app. I am only giving two stars for the cute background designs which are beautiful and minimalistic (although there are so few designs to choose from and i hope there are more coming soon)!.Version: 2.2023.46202
✓ Data is lostIt’s unnerving to find that it’s too easy to delete a note by mistake and it is not recoverable if in the trash for over seven days. In the data age this is unacceptable. In Apple notes you can lock your notes and they stay in trash for longer..Version: 2.2021.48201
✓ Needs a couple of simple features addedPlease add a simple feature where we can increase or decrease font size and also format text (bold, underline, etc). As soon as you do my whole family will move from Evernote to Google Keep!.Version: 2.2024.08202
✓ Almost perfect....Really good notes app apart from one major flaw - when copying and pasting a web link into a note it doesn't allow you to click on that link from within the app and open the web page. I use this often for copying the link to a product etc and then opening the web page when I am in a shop looking. If this is fixed it's a 5 star app, until then only 3. Everything else about this app is brilliant, great Ui and layout, very easy to use. Just that one flaw sadly..Version: 1.0.4
✓ Frustrating lack of response to feedbackFor two years Google has been sent feedback by well over 150 users that we’d like sorting. No action. I suggest people try other apps like listonic, it’s not as sexy as Jeep, but a lot more functional for grocery lists..Version: 2.2018.14202
✓ Can’t sort!!Lists are not sorted alphabetically - a basic requirement I would have thought. Doesn’t seem to update collaboration in a timely way. Nice concept but clearly Google have little interest in developing this app further.Version: 2.2017.48101
✓ Latest update is a letdownKeep has been great as a basic note taker, but since the last update it keeps freezing on the list of notes, and also has started randomly shuffling the order of tick box lists. Usually while I’m looking at it. So much for your “bug fixes and performance improvements”..Version: 2.2018.42203
✓ Why are the available colours so ugly ???I was really looking forwards to using the app. The images in the app page made me expect bright, bold colours (I was expecting similar colours to the google calendar options) but the actual colours available are so ugly ?? None of the bright boldness I was expecting at all. A big part of google apps is the aesthetic. Google calendar for example has some brilliant colour choices. So this was a let down. Edit : the web version has really cute colours ??? I feel cheated ): where’s the iOS love Edit edit : so. You’re telling me I have to put my entire iPad into light mode to get lighter note colours in google keep. That’s stupid. But I honestly hate the dark colours so much that I’ll do it. You guys should really really change this though, give us the option to manually switch dark and light mode in your app ffs.Version: 2.2020.24202
✓ Call it Crash BandicootThis app is fantastic on my browser & phone but has crashed every time I’ve gone to open it on my iPad. Please fix or remove from store..Version: 2.2020.4206
✓ DreadfulI’ve used the native Apple Notes for years without a problem, and it did everything I needed. I even tried several other apps a few years ago to see if something would be better for me, but nope, I was satisfied. Then Notes started crashing. Someone suggested Google Keep but wow! Look at the problems! Some people sneer at Notes, but their problems are nothing like this! Even the issues the most helpful reviewer Geo_ has are crazy because if my notes aren’t organized, what is the point? I’m going through Notes, stashing them in places, deleting them as I go, hoping I find the corrupted file that makes my Notes crash. I'm only using this when I have to when a file's format is incompatible with another stop-gap measure or if I want to save something quickly. This is a poor excuse for storage. I don’t want to fling information into a repository- I want Folders. Inside the folders, I want related files, and I want to do that on the fly. Apple Notes allows me to create Folders and "notes" that function as 2nd level storage. I can rename files as I go. Keep barely recognizes "labels" until I’ve started filling them. • What's with the miserly colors. What’s the point? There are 14 combined colors & patterns, but I can’t add my own. • Markdown. Seriously? Is it so complicated to incorporate Markdown? I rely on formatting, but it’s whisked off when it hits Keep. Is the Metadata still there? I doubt it..Version: 2.2023.22201
✓ Not workingThere is an error happening through since almost one month all notes are copied twice and all have tick box on its own, some note are removed or only deleted the last edit done I used to keep important information and this really bothered me.Version: 2.2023.40201
✓ Not workingIt was a great app until the update happen and now I am not getting my reminders at all. I have check the settings, reinstalled the app and it's still not working. Please fix this..Version: 1.2017.36201
✓ Major Security FlawGreat note and to-do listing app, but there’s a major security flaw on Keep’s home screen widget; on the lock screen notification, if you swipe left my notes are viewable to anybody. Please add a way to hide them when the screen locks so it remains from prying eyes. Can you also add a lock feature for individual notes please. I will rate 5 stars as soon as this is updated, thanks..Version: 2.2019.16201
✓ Used to work but lacks support for issuesKeep has been my go to app for a couple years. I even got others to use it. Now, I have to find another solution. I began having issues with the curser jumping around while taking notes, making lists, etc. Since there is no app support, I did what I normally do with an app that is malfunctioning - I delete it then download it again then restart my phone. After doing that I could no longer check off a checkbox once a task is complete & when I try to delete checked items the app closes. I’ve tried many time to resolve the issue. The app support asks to “describe your issue” but really just goes to an unhelpful page on how to use checkboxes. I’ve sent feedback multiple times but apparently they don’t respond. I guess I’m done with the app now!.Version: 2.2021.182
✓ Maybe add new stuffGave up waiting.Version: 2.2023.36202
✓ Apple Watch simple notes nicheI solely and minimally use Keep to fill the niche left by Apple not making Notes available for my Watch :/ and as a way to transfer notes and reminders between legacy devices. No Delete option on the Watch - only Archive - so I have to keep running to my iPhone (where I don’t use this as a go-to app) to ‘Delete’ a note - I don’t want to ‘Keep’ every little scrap for ever as much as Google might want lol. It’s a bit glitchy too, like the text entry buttons (dictation / finger drawing letters) are obscured by the app title, although thankfully the disappearing notes issues seem to be fixed 🙏🏼.Version: 2.2020.49202
✓ A useful app, once againI have found this to be useful as a general note taker and list maker, after some recent updates, which have now brought it back into being an acceptable app once more. Unfortunately, Google’s devs sometimes have nothing better to do than change the way the app looks and works for no apparent reason, while introducing new bugs. Google is not the only culprit here, but a major player in this league. If it ain’t broke don’t fix it! Leave it alone!.Version: 2.2018.44104
✓ Veeeeeeeryyyyyy slooooooowwwwGoogle keep is a very useful little app, especially when shared with others. But, the refreshing unde IpadOS is painfully slow, if any. I generally cancel the refreshing after half an hour of waiting, while there are on,y 2-3 lists. Embarrassing, Goggle, embarrassing..Version: 2.2019.40201
✓ DecentIt’s pretty difficult to add and remove pictures, and the newest update makes the colours look so bland and boring where they were vibrant before, which let me easily recognise my colour coded notes. Overall it’s a decent app for note taking and setting reminders (much clearer than the built in notes app), but I feel like they went downhill with this last update, and it could be much better..Version: 2.2018.42203
✓ Great notes, but no zoom or text size supportLove the speed and ease of use but my rating would be higher if it would support zoom with pinch of fingers and also the support of text size optimisations for people who wear glasses. Come on guys let’s get with it, it’s 2022..Version: 2.2022.24201
✓ Super slowIt’s incredibly slow on my iPhone 7 it stutters hard when I try to drag around check boxes.Version: 2.2019.32201
✓ FrustratingFuriously frustrating to use. Randomly deletes text I’ve only just typed, then re-adds it back in later, causing my notes to become unreadable nonsense. Google is capable of much better..Version: 2.2017.48101
✓ Fonts size is very smallApp fonts is so small, can’t increase the size.Version: 2.2022.04202
✓ Apple Notes is your goal...Hi guys, please make it more useful and have editing options such as bold text and headings etc. Yes we have Docs. But writing things are quicker in notes than Docs. I know notes is meant to literally be taking simple notes with no fuss, but something that competes with Apples own notes would be good. Right now it’s far behind Apples stock notes app. I want to use it but it’s not as useful..Version: 2.2019.38202
✓ No folder to get more organizedHello google why is no folder what is the reason behind it ? please make folder option to categorise notes.Version: 2.2022.40201
✓ If I could choose zero stars I would...Severely lacking in basic functionality. Apparently being able to upload multiple photos at once is too much to ask. Google Keep has also deleted/lost approximately 200 images attached to my notes that were crucial for my business. “Support” for Google Keep is so sub-par it’s a joke - no support contact, nothing! Browsing the extremely limited help forum certainly hasn’t helped to restore my images that have magically disappeared. Beyond unhappy!.Version: 2.2018.14202
✓ Bof et rebofffNe lis correctement un PDF incapable de lire un fichier.doc un .txt je me demande ce qu’il sait lire 🥵🥵.Version: 2.2019.24203
✓ Worst....crashes every timeFor the past few months it is really operating very worst in IPhone 6 Plus. Also, when I try to use in computer website it takes really more than 5 minutes to retrieve complete details of a single Notes. That too if it is with a photo it’s better you close and leave .... Under iPhone application you have to delete the application and reinstall it to view the notes in your account. This is not even looked by the app developer for the past two months..Version: 2.2018.04106
✓ Update fixed nothing for my Chrome, iPad & iPhoneThe app worked great for about 2 months this summer. Then syncing stopped. And has only worked once that time about a month ago!! None of the recent updates have fixed anything for me! This app has great potential if it worked as promoted. The troubling shooting instruments would be helpful if the instructions matched what was being seen on the screens! Still have MAJOR syncing issues between Chrome, iPad & iPhone!!!! I’ve never gotten a conflicting note ‘notification’ to select an updated vs outdated note. All devices at least ‘appear’ to be logged in to the same account, I only use it on one login. What does ‘offline’ mean when all devices have Internet access???? Please expand your troubling instructions ‘cause they ain’t work’n for me! I use this for work and can’t mess with this much longer..Version: 2.2018.38303
✓ Used to love this appI used to love this app. My wife and I kept a shared grocery list as well as others. The grocery list, by far, gets the most use. For the last year and a half, it has become pretty buggy for me. Lists would disappear, updates made by one collaborator would not show up for the others on the list. Now, lately, I can’t seem to add an item to my grocery list without the app crashing. I’ve closed the app on my iPhone, restarted it, shut the app down, hard booted my phone, created a copy of a list and deleted the original to see if one was corrupted, you name it, I’ve tried it. Now, not only does the app crash most of the time, when I do successfully add a line item, instead of keeping it where I added it, Keep tosses the line item down to the bottom of the list. I’m not able to move the item in the list order now as well. I’ve taken great pains to order the grocery list to coincide with the layout of my local grocery store. It’s WAY more efficient that way. Now it’s becoming an aggravation. I’ve got over 300 items in my list. Starting over would be a headache. I’m not really interested in using one of the other shopping apps that force a subscription or demand an account be set up for all members to share. I really liked the way Google Keep used to work. Google! Please fix this app!! For what it’s worth, I’m using an iPhone 6+ with iOS 11.3.whatever the latest is..Version: 2.2018.16105
✓ Location reminders not workingCould be so much better especially if reminders didn't have to be done from notes, also better integration into google calendar would be good because from initial usage that is very lacking, it seems most organisational apps lack this including apples own, this is no better but at least the location reminders work, could easily be so much better, but sadly this is worse notes is good but the features for it could be so much better, needs improving on both features in app & integration into other google apps or better yet make google calendar & google keep one app..Version: 2.2017.50101
✓ 请增加字体大小设置功能老年人太难了，字体能变大就更好.Version: 2.2022.10201
✓ Bold, Italic & underline formatting are missing but it’s a great alternative to OnenoteIt feels incomprehensible that Google wouldn’t allow users of this great app to format text with bold, italic or underline. This basic feature, part of every word processing program since the late 80s is missing from this app! It’s stupefying. You can do this in every other Google app but not this one. This missing feature is single-handedly keeping this app from really competing with Microsoft OneNote. Google has an opportunity since OneNote for iOS has been badly broken for over a year. It won’t sync notes across platforms anymore! Authentication is completely bugged and your notes won’t sync unless you sign in every day which leads to all kinds of conflicts. The app is unusable these days. Google keep could pick up that market. That’s how I know about it. I had to abandon Microsoft’s platform after they broke it..Version: 2.2017.48101
✓ Great App but now with major bug*Update: for the past month the app loads very slowly* I would use this completely over other similar apps ... but I wish I could Bold, Underline, Crossout and Italicise words..Version: 2.2022.02202
✓ Glitchy ListsLove Google Keep in the sense that I can easily keep and share my notes within the Google suite. 2 stars because the list mode is super glitchy on the iPhone which makes it very frustrating to use. I use SwiftKey as my keyboard and every time I want to edit a list, the keyboard constantly switches between different modes by itself (ie lower case to upper case to the iPhone standard keyboard) making it near impossible to type anything. So weird! Have never had an issue like this with any other app. Would be great if this was fixed..Version: 2.2018.06203
✓ SlowIt works slowly while scrolling.Version: 2.2019.32201
✓ Why is it so slow lately!I have been using this app for about 4-5 years and it is my go to for all my lists. In the last few months it has been so slowwwww on my iPhone! It takes forever to load, open a note, or add items to a note. Please fix google. It’s driving me crazy..Version: 2.2019.26201
✓ Barely usable after the last updateConstantly glitching after the latest update and needs to be restarted. Not ideal when you're trying to pull something up in hurry....Version: 2.2020.4206
✓ New update not usableCan't use the app since the last update. Keeps refreshing and changing the order of the items. No more synchronization between the devices. Very, very frustrating!.Version: 2.2018.42203
✓ Serious connectivity issuesUnable to edit shared notes simultaneously as you end up with gibberish. Unlike other google apps which show when someone else is accessing a document at the same time, Keep will just let both of you type away, creating a random assortment of letters and numbers..Version: 2.2018.48201
✓ Keeps crashingI’ve used the app for a few years but in the past few months it keeps crashing when i open it to the point that i have to uninstall and reinstall the app every few weeks. this is frustrating because if i’m out and about i won’t be able to do this and won’t have access to my notes. i used to use it out of ease of use but it’s becoming more inconvenient the more it crashes.Version: 2.2021.50201
✓ I am satisfiedIf you genuinely read this please appreciate how as a Zimbabwean 19 (in 2012) this application has saved my stuff ever since then and we’re in (2019) Graduated. But please have the technology to translate all languages. Most stuff is sentimental..Version: 2.2019.12202
✓ March 15-2024Widgets no longer load in latest version.Version: 2.2024.10201
✓ This app is completely broken on iPadAs per title: after the latest release this app is completely broken. The drawing feature doesn’t work anymore, it can’t store notes nor load them again. The result is notes of entire meetings completely lost. The cards takes five minutes to load every time that one opens the app. I mean, has anyone at Google even tested the thing?.Version: 2.2019.44201
✓ Checkbox items too limitedIn a note with checkboxes, you should be able to: - Enter a line break *within* one particular checkbox item - Add bullets within a particular checkbox item Since a checkbox item represents one ‘thing to be done’, it is not always appropriate to separate out details by creating more checkbox items. Sometimes the details are just part of the one thing to be done..Version: 2.2017.48101
✓ Freezes—-MORE TIMES THAN NOTToo bad...I’ve used this app since it’s I inception and to be candid it’s only gotten worse. I mean what enhancements hVe they released? 100% of their roadmap is to help THEM so they would care less about the UX. They obviously have some things they are monitoring because recently I’ve. Prices that the app is freezing 100% on station (for about 1 minutes). I stopped using because by the time to unlocks I forget what I was wanting to note down. VERY disappointment for Google. I think they perhaps juR night the app and distribute it as I cannot see a company like Google releasing this sort of garbage. BTW, I only have a few notes and a few images so it’s not a problem with the about of USER data being loaded. Instead they have some services that o cohost went untested thst is eating all the memory. . . Hi..Version: 2.2019.28203
✓ Typing issueI do love the keep app especially the ability to collaborate on a list with other users. However there is one bug that is very annoying. I am typing out a list entry and then it undoes what I have just entered. Often it takes three goes to get what I want..Version: 2.2017.48101
✓ Not greatDisappointed that google ceases support for third party grocery list apps on their smart speakers so we have to use keep. It is primitive in comparison- allows same item to be added twice, use of tiles would make it far easier to use rather than just written list. Hope google improve it or revert to allowing third party apps to integrate with google home..Version: 2.2023.36202
✓ Terrible replacement for shared listsI use keep with my wife for maintaining a shopping list we access on our Google nest speakers. We used to just use the shared lists, but these were moved over to Keep recently. The functionality still exists to add items to a Keep list, but if you add it from the speaker, it adds to the top of a list, whereas in the app, you can only add to the bottom of a list and have to stage the item to the top. Very annoying when I’m adding multiple items for a recipe. Also, the app is so slow! It takes more than 10 seconds to open a list with less than 20 items on it, and adding/updating/deleting anything takes > 5 seconds, so you may end up updating or removing multiple items due to the lag..Version: 2.2024.04201
✓ Great potential to be betterI am a Google user -- mail, calendar, drive, docs, forms, sheets -- I use it all. A lot of potential for this app that is not being developed, and in my mind all Google has to do is perform simple tweaks to better align Keep with its other apps: 1. Institute an easily visible folder system (just like drive). Tags and a limited array of colors do not cut it. Color codes should at least be automatic when you label with a certain tag. 2. Too easy to tap somewhere on the list and unintentionally edit or delete text. Add an edit button and eliminate the ability to edit just by tapping screen!!! So many times I've gone into a note to check off a box or touched the screen & ended up unintentionally altering my note. 3. Change notifications to match Calendar.Version: 2.2023.36202
✓ Great app, butIt would be nice if it didn’t cut me off in the middle of a recording just because it couldn’t recognize any speech. Just take a damn audio recording.Version: 2.2020.12201
✓ Shows no photos when Photos app on iOS full.I discovered this app recently and thought it was great, just what I needed. I have a lot of photos of pages of articles from magazines saved to avoid stacks of paper. When I came to upload them to Keep I couldn’t find a way to upload a batch in one go so had to do them one at a time. Shortly after doing a few today when I go to add photos it comes up Photos is empty. Potentially this app would be brilliant. At the moment it is **##@. Sorry Google. Please sort it out..Version: 2.2020.26202
✓ I expect better from GoogleThis is a really neat app. That being said, I expect more from Google. The name should be Google Notes. They’re probably working on that right now..Version: 2.2018.44104
✓ Freezes iPad after saving every noteI mostly use Keep for saving websites and tweets to some lists I’ve created. It works, the notes are saved and sync well. But it has a really annoying bug in that the entire twitter app becomes unresponsive for around 15 seconds after a note is saved. All touch interactions are ignored. Eventually it works again, but it’s a pain to wait for when you save as many notes as I do..Version: 2.2018.38303
✓ I like it but......I like this Google note app but there are a few issues that need to be sorted to make it perfect on iOS. - The interface when scrolling through lists isn’t smooth. Which sends your eyes funny when viewing. - It crashes when editing lists that have been crossed through. Get these issues sorted & this would be a great notes app. I like the way completed items are crossed through & removed to a list below and can be unchecked too return to their original position. Great for shopping lists. Enhance the search function to take you to the exact item you’re searching for. Instead of just the list i.e. search for “Oranges” should take you to the specific item not just to the list which has Oranges on and this app would be perfect. 👍 One more point after using for a while. The keyboard comes up to easily. Which drives you crazy when you’re trying to scroll through extended lists..Version: 2.2019.28203
✓ Please fix the app on iPadIt has been beyond buggy on the iPad for me and I eagerly look for updates each week, hoping there will finally be a fix, when I’m trying to put together my meal plan and menu for the week. This experience has been going on at least 6 months and maybe longer. Way less buggy on the iPhone. My husband and I have been using this app for years to stay coordinated on all kind of things but especially our weekly grocery list. If this doesn’t get fixed, I will push us to switch to something else. Bugs: - Cursor randomly disappears while I’m in the middle of typing, so I have to tap the screen to get back in to the middle of the word I was typing - Frequent lagging to register typing, so I start retyping and then my previously typed letters suddenly appear - Swapping windows between the recipe I’m finding ingredients in and the app to add to the grocery list frequently results in the app crashing and then having to start up again - Switching between different notes within the app is EXTREMELY laggy, to the point I’m frequently unsure if my tap on the note even registered and if it will open. I’m talking like 10-15 second lags. I loved this app and have a TON of history saved in the notes. I don’t want to switch. Please fix these issues!.Version: 2.2023.50201
✓ Used to be a great appThis used to be a great app for notes and lists. It’s simple with an easy to use interface and does everything I want a list app to do. Great for shopping lists etc and can be shared with others and added to with google home. However recently this app is almost unusably slow. Can take 10 seconds to open a list. The most frustrating part is how long it takes to check an item on a list off. So long that you tap the same one again but it then thinks you tried to tap a second item and the lag repeats.Version: 2.2020.49202
✓ Lag, non-responsive, failures to syncI am hugely reliant on this app. Unfortunately, since iOS 11, and especially with this most recent app update, the app has become very unstable. Syncing across my devices is sketchy at best, and information disappears. I’ve had to recreate whole sections of notes which sync my updates; rather, the app took the updated note and synced it backwards to the previous version on another device. Response to touch / type /cursor movement is slow at best, but usually impossible. You can’t move the cursor anywhere. To move in a note, you actually have to exit the note, re-enter it, carefully place the cursor at what you need to edit (nowhere else!), then exit again, and re-enter it at the next place to edit. Any attempt to move the cursor or tap elsewhere in the note has absolutely no response. I hope this is rapidly addressed, as otherwise Keep is a lifeline app for me..Version: 1.2017.38102
✓ Hideous colors.What happened to the original keep/material design palette? What on earth is this ugly set of lifeless colors?.Version: 1.0.4
✓ Not syncing images across iOS and web and no support.I really like this app for its intelligent auto grouping in search, convert image to text and convert to documents as a backup or for more detailed work. But while all text syncs, images fail to sync across devices for me. And none of the tips to uninstall and reinstall account. Disappointed also there was no support when I emailed. Too unreliable to use..Version: 2.2020.49202
✓ What up?Not a fan of the last update tbh. Preferred the look of the old format and now I have issues moving my lists around and the app is constantly glitching and needs restarting. What up?.Version: 2.2018.42203
✓ DEVELOPERS NOT LISTENING!!I have been using this app since the shopping list on Google Assistant became redundant. My two-star rating is due to there being no option to put my shopping list in alphabetical order. I can see going three years back that reviews have requested this but to date, it is still not an option. I use my Google Speaker to add items to my shopping list. Without the alphabetical option, there are many product duplications scattered randomly throughout my shopping list. As no alphabetical option has been forthwith I have no option but to look for a more functional app. It seems obvious the developers are not interested in the reviews otherwise they would add this logical option..Version: 2.2024.06202
✓ Completely useless as a shopping listThis month, Google removed integration for third party list apps on Google Home devices. This app is apparently the replacement. It’s pathetic and does not do what I need it to do. I have no affiliation with any app developer, but I was using an app called AnyList, and absolutely loved it. I could call out ‘hey google’ and add any item to my shopping list. The item it was automatically sorted into the correct supermarket department. (Produce, frozen, dairy, bakery - etc). I can also add a thumbnail picture to each item if I want to, which helped ensure all family members knew which brand to buy. This is then remembered the next time the item is added. I can also add notes to each item (quantity or any other instructions) By stopping the (previously flawless) integration with apps like AnyList, google is trying to force me to use this pathetically excuse for an app. It does not have the functionality I need! Why break the integration if you can’t do it better?? Disgusting. If there isn’t a solution found, I won’t be buying another Google product. I’ll convert our house to something that works..Version: 2.2023.24201
✓ A few UX opportunitiesOverall this is a fine app for notes and checklists especially when considering the benefits of it being slotted into the Google ecosystem. However there are two UX issues that come to mind that stop me from being all that happy with it. The first is a lack of a platform standard left edge swipe gesture to return to the top level list view from an individual note. You’re relying on users to tap the upper left arrow. Not conforming to basic platform conventions makes this app stick out as being inconsistent. There must be another way to make a checklist item a “sub” item — it’s frustrating to constantly do this on accident. The second issue I see is the floating of the “add” and “more” icons at the bottom of the display when the keyboard is open. Users assume that toolbars floating above the keyboard relate to the task of typing. e.g. in the stock iOS notes app, quick actions to adjust type formatting. Instead, these icons have more to do with the overall note. The ... “more” icon would probably make more sense in the upper right next to archive. The add button might make more sense as a floating action button in the lower right, visible when the keys are hidden..Version: 2.2019.51201
✓ Bugs and ErrorsThis thing tends to jumble all the text often (especially when sharing with other collaborators) and freaks out. Google Docs works more reliably..Version: 2.2018.20102
✓ Google, BFFRWhy do you have time to add all these useless backgrounds but not give me the ability to bold, italicize, underline… like what? Also, explain to me why this app can recognize that “-“ means i’m listing something, but can’t increase the indentation? Do better. This app pisses me off..Version: 2.2023.14202
✓ Missing must have feature for shopping listWe use google keep with our google home devices for our shopping list, however it ends up being quite annoying as there is no option to automatically sort items into categories (such as meat, dairy, fruit & veg, frozen, etc) and instead, items are just listed in the order you add them. This can be annoying, especially with larger lists as you have to sort through it all to make sure you don’t miss anything to avoid revisiting a particular section of the supermarket. Other than that, the app works well and the list updates almost instantly from the google home devices..Version: 2.2023.26201
✓ Good but not greatI like the simplicity of Google Keep but do find it frustrating that they do not have rich text. I also find it quite difficult to search for keywords in notes, the notes themselves often come up but there is no highlighting where I have written things in the notes. This makes it very difficult to find the things I’m interested in when I have very long notes.Version: 2.2020.24202
✓ Missing basic functionPreviously used google shopping lists which was great. Can’t believe this app for lists is missing the basic function of being able to sort alphabetically..Version: 2.2024.02201
✓ Great but now buggyIt was amazing before. One of the best list making apps across platforms. Now this new bug ‘fixing’ update crashes it every time I open a list with a link or even normal lists it seems. But whatever. Google are stealing our information in return for free apps so I can’t complain.Version: 2.2018.14202
✓ Really good until there’s a problemMy Google Keep was amazing at first. Then I had a large folder that kept freezing and knocking me out of the app every time I tried to open it. I have tried in vain to find a way to contact anyone about this but there’s no one. So if you want to be able to create lists up to a point where you have loads of information only for it to break and you lose/not be able to access that list then go ahead....awful..Version: 2.2018.12203
✓ Cannot even increase text sizeMy eyes are not young anymore. I know more than a lot have same issues when they cross their 40s. Google ! please use your head if you have. Let us have the option to increase the font size at least. I can’t even use iPhone text size in this app. Ridiculous!!.Version: 2.2023.38203
✓ GoodI prefer using everything google from mail to photos because everything syncs up no matter what device you’re on and when I found out there was a notes app I immediately downloaded it,, I really like the concept and how you can have the checkboxes and colors however the labels and archiving don’t sync up very well. I like to have some notes for cooking or workouts and not have them clog up my main screen so I archive them and put them in their labels, but when I click the label and click the notes it brings me to the archive section, but the device still thinks It is in the individual label and I have to click out and click back it to get just the notes in the label to pop back and it’s quite annoying. I would prefer it if the labels acted like folders in drive rather than just labels or have the options for both..Version: 2.2019.16201
✓ Not what I expected.I used to use Keep on my PC. Now I don’t use my PC much because I have my iPad. I downloaded Keep thinking it would be an exceptional app from Google(such as Docs, Slides, Sheets, Drive, Gmail etc.) but once I signed in, I was met by a basic outdated user interface which I hated as the desktop website was looking excellent with more options compared to this mobile app. It does the job though; taking notes. Happy Note taking everyone :D :).Version: 2.2021.30201
✓ Connection issuesProblems connecting constantly with this version.Version: 1.2017.30105
✓ Needs some iOS loveLook I know you’re Google. But you’re on iOS so for me to love and fully use this I would really like watch support and the ability to tell Siri to remind me of something. Otherwise this is just a notes app with colours..Version: 1.2017.38102
✓ More securityCould you guys add more security and privacy?”.Version: 2.2020.8201
✓ Improvements neededThe app is very useful but I would like to have the option of alphabetizing the list. Also, it would be helpful if there was a search option as well as an alert preventing doubles..Version: 2.2024.06202
✓ Tiny font on iphone xrPlease let us change the font or just make it bigger it is so tiny.. or what is wrong with my phone.Version: 2.2021.38201
✓ Crashes every dayI love this app but it crashes probably everyday twice. Please fix this issue. Other than that I will give it 5 stars. 😜.Version: 1.2016.02503
✓ There is no historyI liked the app because I could share notes and to-do lists with other accounts (to be honest millions of other apps do that too!) and having it on my laptop instantly was good too, other apps do that too I know, but since I’m using gmail it was my first choice. I had a hard awakening, when I deleted something by mistake and before realising it, it was too late. There is no history keeping for this app, there is no way to recover my note! What a joke!.Version: 2.2022.10201
✓ I know why it’s laggy.I have been using keep for years but mainly for my shopping list and over the years the shopping list grew to over 700 items (which anyway shouldn’t be a problem but it is was caused the lag). After deleting the checked items in that list, the app is back to being fast. Fix this though, iPhone are powerful enough to handle this..Version: 2.2023.36202
✓ Location based remindersHi, First time user of google keep. Impressions are very favourable. May I ask a question . Have downloaded app to my iPhone . Despite having ensured location services and notifications are on, it appears that the location based reminders are not working . Help !.Version: 2.2018.16105
✓ Recent update horrible - Jun 8, 2019Jun 8 Thought I would try the update again. Still totally useless. Can’t open my individual notes. I’m looking for a different app May 19 App no longer opens. If it does it hangs after checking off one item. Totally useless now. Please fix.Version: 2.2019.22202
✓ Horribly laggy, new phone, up to dateYou guys need to get this thing running way smoother on iPhone. Constantly freezes, doesn’t register touch etc. Really painful to use at the moment..Version: 2.2022.50203
✓ BugJ’utilise cet outil plusieurs fois par jour et depuis les dernières mises à jour, il devient vraiment frustrant a utiliser... Entre autres, il est désormais très très difficile d’ajouter du texte ou des notes, ce qui en fait selon moi un énorme bug car il s’agit de sa principale utilité....Version: 2.2019.28203
✓ Bad updateThe latest update broke the app on iOS. The app crashes every time I tap on the search icon (magnifying glass).Version: 2.2019.38202
✓ Loses drawingsEssentially a very useful app which I use for journaling. I love the fact it’s cross-platform which Apple notes aren’t. However, when drawing on my iPad, often it simply loses the drawing leaving just an image placeholder in its place. Going back into the drawing reveals a blank canvas again. I’ve lost entire reflections/notes because of this; while I’m hoping it is fixed soon, I may need to look elsewhere as I can’t have an unreliable tool..Version: 2.2020.28202
✓ Buggy glitchy laggy slowPiece of crap, buggy laggy and slow. Barely useable after update.Version: 2.2019.08201
✓ Great features but unreliableAlways quick and easy to jot down a variety of notes and customise however you want. However! Many times I have connection issues and find that notes has not updated when I check on desktop or another connected account- which defeats the objective!!.Version: 1.2017.32101
✓ Not workingWhy does Google Keep crashing freezing and not responding please fix it.Version: 2.2022.04201
✓ Adding items is a horrible experienceWhen you try to add items, it accepts the text, then automatically undoes the text, then puts it back. All of this while you are trying to type. Not sure if it’s because i share my lists, but seriously, this is very poor quality control from Google.Version: 2.2018.06203
✓ Very useful appIntegration of notetaking and free hand writing and mark up. that being said, it’s a very useful app which i use daily..Version: 1.2017.40201
✓ Lack of formattingThere is lack of text formatting in the app. You can not use bold text, underline, italic, change font size. When you add check boxes, either the whole note needs to have them or you have none at all. Making Apple and Samsung default notes app much more useful. Annotations on pictures doesn’t work well either. If you try to annotate more than one photo, the annotation of the first one disappears..Version: 2.2019.51201
✓ I think maybe you broke it…I’ve been using this fantastic app on my phone for years. I now have an iPhone and I’ve had the same phone for over two years. However in the last month, I’ve been having all kinds of problems with Keep. I have to exit the program every time I edit a list because the text overlays other text and it’s not aligned properly on the screen. It may be a different problem but I’m also having all kinds of problems with the Google app, which again I have used for years and loved. These are the only apps on my iPhone I’m having problems with and I’m wondering whether it’s Apple or Google that’s giving me a problem..Version: 2.2020.40203
✓ What’s changing when the app updatesCould we get more details than bug fixes and performance improvements. What bugs have been fixed? That things changed to make performance improvements?.Version: 2.2022.38201
✓ I am so upset with Google keepI had zero clue that outside emails and spam accounts could share things with you in Google keep. I went to open up Google keep today at work to log my own personal goals and what do I see? I see a not safe for work image displayed on my Google keep homepage because some spam account shared it with me. I may end up losing my job because of this. I am never using Google keep again because why are my private notes opened to the public where people and bot accounts can share whatever with me. I have never heard of any note taking app allowing this behavior. My own private notes should never have spam and NSFW photos being added to it. Thanks Google! If by some grace I go into work tomorrow and I am not fired, I am never opening up anything with Google on my work pc again..Version: 2.2023.44201
✓ IPad app is much better than the iPhone appI have no problems with the iPad app; it’s fantastic! BUT, the iPhone app from time to time has a pop up box that says, “Refresh Required. It may take a while.” When you push on the “Refresh” button, it acts like it’s going to “refresh”, but after awhile, it comes up and says it “cannot be refreshed, please try again later”. This happens every time. And it’s been like that for several years. It is very annoying in a store because it blocks the screen and never goes away. Is there any way to remove that pop up since it doesn’t accomplish anything anyway? The iPad app doesn’t need it, why does the iPhone app need it? Thanks for listening and for finding a fix for the problem!.Version: 2.2022.24201
🙂 Google Keep - Notes and lists Positive Reviews
Google Keep - Notes and lists works most of the time. If it is not working for you, we recommend you excersise some patience and retry later or contact Google Keep - Notes and lists.
⛔ Google Keep - Notes and lists Problems
