- 94.6LEGITIMACY SCORE
- 95.1SAFETY SCORE
- 4+CONTENT RATING
- $5.99PRICE
Pet Monitor VIGI App Complaints & User Negative Comments 2024
Pet Monitor VIGI app received 21 complaints, negative comments and reviews by users. Have you ever had a bad experience using Pet Monitor VIGI? Can you share your negative thoughts about pet monitor vigi?
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Pet Monitor VIGI for Negative User Reviews
✓ It keeps turning offThe app is OK. If it worked as I intended, it would be great. The app suggests that I leave my device plugged in and I do. Right now it’s on the charger and I see the charging symbol next to the battery. However, the app shows a message that tells me the screen and the camera will turn off if I don’t plug it into a charger. Not sure what else to do here but I wish there was a free trial before I purchased.Version: 2.7.4
✓ Great when it works, but doesn’t work half the timeAnd it’s not my internet connection. Works about half the time but takes a long time to set up when it’s not working. Could have got a better one for free. Disappointing. Even the Send Diagnostics to Developer feature doesn’t work! Just crashes the app. Very frustrating that I paid $7 for garbage. Response to developer: It’s not that it takes a long time to connect. When it works it only takes a second. What takes a long time is when I have to go into the app to restart everything when it says it’s online but then doesn’t connect. I will get notifications detecting activity from my dog but then go to check in on him and it says my device is offline. Until this problem is resolved I stand by my one star review. I have emailed support..Version: 1.6
✓ $7 for this app?I find that on my pets side the camera isn’t good and I also find it a little slow..Version: 1.8.3
✓ Paid twiceHorrified to find out I had to pay for both the Mac and the iPhone app separately. Money grabbing at its finest. Not impressed at all..Version: 2.7.4
✓ Camera keeps going offlineThe app worked well for about 10 minutes but then kept saying ‘no camera detected’. Wouldn’t pick up again until we walked back in our house. We have really great wi-do and internet speed. Could not find any troubleshooting advice on app or web. Really disappointing..Version: 2.3.3
✓ It’s alright but it’s not worth $5I paid for this app and I thought it’d be my problem solver, but sometimes while I’m away it goes completely black because apparently my tablet goes offline or something and sometimes it stays that way for more than 5 minutes...I have a new tablet and my phone is new as well, so it’s definitely not the device...I wish I could rate it 5 stars but it needs to get that fixed if anything I don’t care that much about the quality of the video I can live with that, but it’s during those moments where it goes black that my pup goes and does trouble sometimes..Version: 2.0.1
✓ Won’t workApp won’t work, keep saying no camera found.Version: 2.0.1
✓ Not able to use micThere used to be the option to speak live to the dog. Now that option is no longer available. I miss it..Version: 2.2.3
✓ Constantly no camera detectedWe have great wifi at home, yet it constantly says no camera detected. It’ll work for maybe 10-15 mins then won’t show the camera again for the rest of the day..Version: 1.8.3
✓ Just Ok for $5.This needs some fine tuning before it’s a 5 star. How about multiple select and delete all option to delete all the photos in the activity log. Also, changing the password took 6 tries before it actually worked. I also don’t see where I can add on devices. Also, under the devices section, there’s nothing there - not even my own devices that I am currently using. The monitor and camera seem to work fine - just fine, not great. It would be great to be able to auto-focus and have different filter option for lighting situations in the space I’m monitoring (due to windows and sunshine, etc.). The talk back button didn’t work well at all and I had both devices on full audio. It would be great to take pictures in real time of monitoring - if that is an actual option offered, that too didn’t work for me. I’m using this to monitor my senior dog who has an autoimmune disease so it’s important to have a good app that has versatility. This one is just ok - also, the time between when my dog moved and when I got a motion alert was extremely lagging..Version: 2.4.2
✓ No idea how to use this.Lots of snazzy advertising, but no instructions provided. Waste of money..Version: 2.0.1
✓ DisappointingCamera keeps on going offline.Version: 2.0.1
✓ Won’t work away from WiFi!This app works perfectly at home when you have WiFi signal. However, even when on full 4G cellular, the app won’t connect to the camera outside. Sort of defeats the purpose of the app. Waste of money in my opinion. Wish I could get a refund..Version: 2.1.1
✓ Not getting an answerI purchased this app on my iPad and it appears there. But how do I use my iPhone (same Apple ID purchase account) to use this app? $5.99 spent already. Don’t want to purchase twice for the same account. I sent a message 2 days ago and have had no response so far. UPDATE— I just saw a review from 2 years ago (see, I AM trying!) where it was explained that you have to buy it on your iPhone first, then it with your iPad. I do not remember seeing this in the description/instructions of the app. Now I’m hoping Apple will refund the app purchase..Version: 2.6
✓ Don't love itI wanted to love this app. I downloaded it in effort to record how often and how long my dog barks when I'm away. I was hoping to get a notification when she barked. I leave the TV on for my dog to help drown out exterior noise to prevent barking. The app sent me several notifications of activity detected when nothing was happening. When I did catch my dog barking, the app didn't seem to record the activity. I also can't get back to the menu that had the sound and motion settings. I did like being able to check in on her though..Version: 1.5.1
✓ Poor connection poor communicationThe monitor works when at home and both devices are connected to the home wifi. That’s pointless. When I’m out I continually get a poor connection error. I upgraded modem ($500+). It worked for a few weeks and now the same error. So frustrating. There is no one to talk to. Very to difficult to troubleshoot an issue like this without being able to talk to someone. I messaged and I received some dribble as a response. If it works for you great. It doesn’t for me..Version: 2.7.4
✓ Don’t waste your moneyI’ve got 2 old iphone 5S’ I decided to use as security cameras (nothing wrong w them/like new). Bought this app. Shouldn’t be a problem right? Nope. The app stops working (after 8-24 hours) on both iPhone cameras, making this app useless. I set all the settings to what is stated are required. I’ve updated, restarted and tried just about everything I can think of that might be causing the fail. Contacted the developer; got back to me with no helpful insights. If you’re developing an app that you are charging people for, then you should have a better grasp of phone settings and how they interact with your app to troubleshoot all the phones that are able to run the app. Of course we’re using old iPhones, we’re not using new ones. Otherwise, I’d just buy a security cam system (it would be cheaper). This is kind of the whole point; a 2nd life for these phones. As a developer you should also express some kind of intellectual curiosity about problem solving, as I’ve experienced professionally with apps. Otherwise, you are just an amateur (this instance) and your app should be free..Version: 1.9.1
✓ Get “dog monitor” insteadOnly works on iphone/ipad.Version: 2.1.3
✓ MalwareVery upset. This app got great reviews and so I purchased it and the same day when I started opening safari webpages I started getting pop ups like crazy telling me as an iPhone owner I won stuff. I google to find out why this was happening and found out this is due to malware and to uninstall any news apps. So I uninstalled this app and it went away. Reinstalled and the pop ups reappeared. I am so upset the app seemed to do what I wanted it to when I tried it out but I am not using or recommending anything with malware in it..Version: 1.9.3
✓ Waste of moneyReally disappointed as thought this would be great for my new pup.. but Ipad keeps loosing connection to WiFi.. there is nothing wrong with my WiFi.. it just doesn’t work... very upset.Version: 1.6
✓ Awesome except...This app would be so much better if it captured movement in more than just screenshots. It seems to only capture one screenshot per minute when sometimes there’s a lot of movement in that minute. This results in me not being able to see what actually happened. Video would be great but more frequent screenshots would be good too. If this was available I would definitely rate 5 stars!.Version: 1.8.3
🙂 Pet Monitor VIGI Positive Reviews
Pet Monitor VIGI works most of the time. If it is not working for you, we recommend you excersise some patience and retry later or contact Pet Monitor VIGI.
⛔ Pet Monitor VIGI Problems
