WhenToWork Employee Scheduling App Negative ReviewsWhenToWork Inc.

WhenToWork Employee Scheduling Negative Reviews

3.8
3.8677 star

Total 26 Negative Reviews

WhenToWork Employee Scheduling App Complaints & User Negative Comments 2024

WhenToWork Employee Scheduling app received 26 complaints, negative comments and reviews by users. Have you ever had a bad experience using WhenToWork Employee Scheduling? Can you share your negative thoughts about whentowork employee scheduling?

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WhenToWork Employee Scheduling for Negative User Reviews

App is confusing, use website insteadWebsite is easy to use but the app is confusing and unclear. I accepted a shift trade offer from someone and it disappeared, not changing our schedules or showing up anywhere else. On the support website I read that it would not change the schedule if the manager had selected an option to approve all trades, however it also said in this case it should appear as pending approval (which it did not). I went on the website eventually and realized that there was a clear easy way to view trades pending approval online and this cleared up confusing. I like the website but the app is to confusing and does not show nearly as much information as the website. Also another note: notifications default to being off so make sure to turn them on if so you are aware when a shift trade offer has been made to you. So overall: website is clear and easy to use, app is stressful and confusing..Version: 2.4

Good enough, would like a bit more featuresIt dose it’s job, I see when I’m scheduled for work, fantastic. But a IOS 15 widget to the IOS widget stack would be great, and would make the system more optimized, I can see the schedule without going into the app I could just look at the widget, ‘ohh there is my schedule’, even better, great..Version: 2.3

Great service but the app needs workThe when to work service is absolutely amazing!! However, if you need to quickly and reliably check your schedule, then you cannot trust the app. The schedules do not refresh and you can only swipe through two weeks at a time in the home page..Version: 1.33.4

New update?I guess the app updated. Most things are the same more or less. Big positive I can now scroll through employers. Big negative, days with available shifts aren’t displaying a dot. Also when it pairs with my google calendar the times for the shifts are off (yes I’ve check the time zones on both apps and my phone).Version: 2.0.2

CrashI just download the latest update and it is crashing when I open it. I use the app every day because both my employer use this. Please fix as soon as possible..Version: 1.31.0

If it ain’t broke ...I’ve loved this app since I started using it a little over a year ago. A few days ago, a new update came out, with a lot of changes to the interface. A severe downgrade! Very disappointing. Developers: Fire the moron who green-lit this one, and just put it back to the way it was before..Version: 2.0.2

Pretty badBesides from deleting posts from the trade board about a day after they are posted, this app is hard to navigate in general. Boring interface. The developers could improve this app a lot by updating the trade board operations and by making the app more user friendly in general.Version: 2.4

Useful.. but..I use this app for my schedule for work. The app works, but is very janky and often tricks you by cutting out an entire week on the main screen, and makes you look at the week before. Along with that, when you try to look at who’s working, you have to tap the same tab 3 times before you get to the page you want..Version: 1.33.4

Could be betterThis is a great app and a great way to communicate with other staff on the job; however, there should DEFINITELY be a notification option where you get a notification when a message is received and when shifts are posted. It's a hassle to have to go onto the app to check if there are any messages or shifts posted etc..Version: 1.32.1

Great app when it worksThis app has been great to see my upcoming schedules and to request and be notified of time off. But yesterday it froze and today it’s still frozen. I’d delete and reinstall but afraid if losing my data and not being able to log back in because I forgot my password..Version: 2.4

Crashes all the time & makes me late to workI can’t seem to trade shifts without the app crashing. When I emailed support they just blamed my scheduling manager instead of fixing their app. I also don’t get notifications of new shifts until roughly 5 minutes 𝙖𝙛𝙩𝙚𝙧 the shift has started. By the time I get up to work, I’m around 10-15 minutes late. The UI is gross, the app never refreshes when I press the reset button. Whoever Matt is needs to be fired and I know I sound like a Karen but I’m 15 and fed up with this app’s bs..Version: 2.0.2

Could be a lot betterIt’s a good app, but notifications do not work (they are turned on), navigation around the app could be improved greatly, it isn’t easy to view everyone’s schedule and it’s, and a better chat/messaging experience would be greatly appreciated..Version: 1.33.4

Time and attendanceThis feature was taken out during the latest update. When will it return.Version: 1.33.4

Keeps crashingGreat app but it keeps crashing. please fix..Version: 1.30.9

No notification, no way to add to calendar!It's an app that tells you only the schedule that's it! There is no way to add an event to calendar or there is no way to get a notification. Also, the app is so limited that it often requires you to go through the website to do things..Version: 1.31.1

Update is horribleI have used this app since I was first hired at my current job, and it is very user friendly and makes it easy to see shifts. However, the most recent update put necessary information such as ones weekly schedule, next shift, and manager notes on different panes. It has become much more unclear. While I am not opposed to having different panes, I much preferred having one single menu. It was much clearer and easier to view your weekly shifts. I recommend not updating the app until it crashes..Version: 2.0.2

Cannot see anybody else working for some reasonThis is just a bug currently that needs to be fixed, whenever I go onto w2w I can only see my shifts but not who else is working and it takes a long time if I want to see..Version: 2.2.4

Crashes instantly on iPhone 7 plus 10.1Crashes instantly on iPhone 7 plus 10.1.Version: 1.31.0

App won't open after the updateAfter the app updated it won't open. It crashes every time I try to open it. Please fix.Version: 1.31.0

The worst work app ever.This app is so incredibly not user friendly. Navigating is confusing and often times it will show a time in one box and a different date in another. The best forum for this app is to use it on the computer??? My job uses this at the pool I work at and it’s created so many no-shows because people genuinely don’t think they’re scheduled. Just this morning I missed an entire shift because I had no idea I was working. I’m not sure if it’s glitches but it needs to be fixed some way. This is peoples jobs at stake..Version: 2.0.2

I usually don’t write reviews but this app deserves itThe UI for this application fails to load frequently forcing the user to close the app completely and reopen it to actually see their schedule. It is not intuitive either, most of the buttons don’t do as they display. Being a app developer I wish I could help them fix this app..Version: 1.33.4

Could use workIt would be great if after requesting Time off you were able to cancel it. For example, I took time off because I thought I’d be out of state, but now plans have fallen through and I will be able to work. So I wish I was able to say I am now able to work those dates..Version: 1.33.3

Ok but needs refiningIt’s an OK app and gets the job done however it is sometimes easier to just use the mobile website. The navigation could be refined and simplified a bit; it takes too many clicks to do something. Additionally, syncing your work schedule to iOS calendar would be an amazing feature to add..Version: 1.33.4

Nice but needs improvementsThis app is really nice and so easy to use! But the notifications don’t work anymore. I keep getting messages from workers or added new shifts that I don’t know about. Please try to fix it. Other than that its really good..Version: 1.33.4

Update neededIn need of an update. iCal would be a suggestion..Version: 1.33.4

Great except for notificationsIt’s great for scheduling and easy to pick up shifts even if you don’t know the person and are looking to get some extra hours. My biggest concern is that whenever I set notifications up and hit save, all the notifications turn off again for some reason.Version: 1.33.3


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