IScanner - PDF Scanner App Negative Reviews

IScanner - PDF Scanner App App Complaints & User Negative Comments 2024

IScanner - PDF Scanner App app received 27 complaints, negative comments and reviews by users. Have you ever had a bad experience using IScanner - PDF Scanner App? Can you share your negative thoughts about iscanner - pdf scanner app?

IScanner - PDF Scanner App for Negative User Reviews

✓ Fax optionThis is a handy app but it would be nice if faxing was an option with printing and email..Brian PaskVersion: 5.20

✓ Dislike new subscription modelI had paid for an older, full, version of this app on my previous iPhone. Unfortunately, when I changed my iPhone and reinstalled iScanner, it now wants a HUGE subscription cost for all the features that actually make this app worth having (eg. Scanning more than one page at once). It’s a fab app, and I was willing to pay once for it, but very unhappy to have lost the fully featured version, and not willing to pay a subscription for something I’d already bought!! - Unhappy.Working hard, hardly workingVersion: 5.10

✓ Pretty good. But worth the money? You be the judge!There are a lot of really good scanner apps out there ie... Cam Scanner, Scanner Pro, Adobe, and a lot of them are free. If you want to get really interesting you can scan right from the notes app on your iPhone or iPad. However, After getting a new phone I went do download the old tried and true, “Scanner Pro”, and I saw this app. I though that it must be amazing since it costs so much, and for the most part it is. It offers a lot of features but I’m not sure if it has any advantages over the free models. It should be noted that this is solid Scanner, no doubt about that, and I just skimmed through all of its functions. It could have something amazing like the ability to rocket itself to the moon or something and I wouldn’t know! Bottom line, the only negative in my mind is in the auto scan feature. It never seems to get the borders even remotely right and I have to adjust them. When I use “Scanner Pro” I just take the scan and move on. It seems to capture the borders even better in manual mode actually! Go figure! Anyway, this is no big deal. This is a solid app. If you need a good Scanner and have 15 dollars to burn, give it a go! JLA.Jlabdo01Version: 3.17

✓ Use to be goodNot sure what happened to this app but it used to work well. Now it’s glitchy, not user friendly and very frustrating to use..BN9878Version: 4.37

✓ Insane.When I purchased pro from the App Store there was no indication that it was a monthly thing. I don’t do upgrades in app and now that seems to be what you have to do? I so now I have two of the same app on here because the pro expired. It def wasn’t enough of a service to pay 4.99 a month, I’m very selective about paying for apps it need to be worth the money. It was worth the one time cost it seemed to be, well maybe it would have been had that purchase actually been a purchase. Not worth a monthly cost. Making sure I have the documents saved and deleting both versions of this app. Not completely sure what changed between when I purchased and now but I would have never missed that it was a monthly fee to have pro. Good thing there are many options out there and I will be more careful from now on..MLGstudyVersion: 3.4

✓ App duplicatesIn the App Store, I tried to upgrade my existing scanner app to the paid version. Instead, it loaded a second app. When telling a doc to save to scanner, it saved to the unpaid version where they are difficult to share. I had receipts in two separate versions before I realized what was happening. I deleted the one that it would not send docs to…but that is the paid/better version. Now I’m having a hard time sharing docs and there isn’t an obvious in app way to upgrade back to the paid version from the app that has all my docs in it..Hip mommy of five. High five!Version: 4.36

✓ App Suddenly Broke. Can’t open at all. Scans inaccessible.This app was extremely helpful up until a week ago when I updated it and it subsequently stopped working. I have many things saved in the app that I can no longer access, and I can no longer scan anything new. The app was acting up - every time I scanned something a blank white page was the result - so I updated. Now when I click the app it instantly closes. I am afraid to delete and re-download the app because of the things I have saved in the app already, but it is as of right now useless. I will be happy to change my review rating if and when this is resolved. In the meantime I am very frustrated and would not recommend this app..Tulipan2019Version: 3.25

✓ Back Up?I have had this app for a few years and I have used and enjoyed it. But now it is only worth one star due to the lack of backing up your scans. I have just had to reinstall my iPhone and all but this app went well. I have lost all my scans and there is no way of backing up my scans apart from exporting them separately. No different than just taking a photo really. The best option I see now for a document scanner is Apples Note app..UnubisVersion: 3.4

✓ Absolutely awful, good scannerThis app works incredibly well as a scanner in its most basic and simple meaning. If you have something that you need scanned then your in business. But, you better not want to back that file up or anywhere. Or, god forbid your 1 device breaks or stops working. Or maybe you purchase a new device or already have 2 devices that you would like to use this app on. HOW IS THERE NO SYNC OPTION. Nearly all apps backup user information for a seamless transition from one device to another, which you would expect in an app meant for storing files and business use. It's 2017, my pointless phone games sync and are saved to a cloud but something as simple as this isn't. If the scanner didn't work so well this app wouldn't even deserve 1 star. Hopefully the developer can add something like that in so that I don't have to use my 3 year old iPad for accessing these files while my brand new devices is sitting next to me. Also there is no select all. I have business cards and contact info saved and in order to save my nearly 2,000 items I have to click on each and every one. What a joke Great scanner, awful just about everything else..It's 2017Version: 3.2

✓ Bad update and popupsThe app has updated and is much less intuitive to use. Previous version was much better i think. Once again after paying for a product it can be totally changed via a update. Hardly the same app. Maybe the previous version (good version) has been on sold and we are back to trailing and working the bugs out of this one. I would prefer to keep the product i selected and paid for. Forever getting popups requesting a rating..N G ManVersion: 3.2

✓ Good when it worksThe scanner works well. However every time I try to use it, it asks if I want to use pro (which I have already purchased). It won't let me click on the cross. 'Get pro' takes me to a website that doesn't open, then to 'open in app'. Once I do this it, it works but it is time consuming as it happens every time even if I have only just used the scanner..Eliz1905Version: 3.2

✓ Crashing NowApp used to work great! But recently it’s been crashing all the time, omitting pages when saved to my files (e.g. had an 89 of document that only saved 29 pages) and mixing up the pages. For example, I had a 12pg document I kept adding more pages to in chunks of 10 totaling 92 pages. When I saved it to my iPhone files, the pages were all out of order, and instead of adding each new chunk of 10 pages at the end of the document, it added them to the beginning of the document. But it keeps everything “correct” in the app. Just can’t share or move a correct or complete copy out of the app. Tried emailing, saving to files, google drive, text. Nothing works..Julie_e_rVersion: 3.12

✓ What is there works wellVery simple, slightly awkward to use. Biggest issue for me: can't add text other than as a signature in an overblown font. I need to be able to mark up the pdf before it is sent / give it a title / add text, crosses, ticks and arrows to a form. For the price of the app I expect to be able to put a header on my scan, add a text callout, fill in a form and insert some arrows / do some highlighting. For the absolutely basic scanning it seems to work really well so for the cost it's a solid 3/5..BixBixBiscuitsVersion: 3.2

✓ Great app exceptThis app is great for the ticketing items I need to scan. The automatic border detection makes scanning multiple pages a breeze. But two issues I have encountered made me give the 3 stars 1st: when scanning pages there is no option to retake the scan once the picture is taken, you can delete the scan but no option to retake a scan should the picture not be clear or etc. so minus one star there 2nd: email advertising for the purchased product. I get it advertisement is key for apps but should I really be subject to it when I have purchased the app? It is very annoying to have IScanner in the subject line of my emails and in the body of the emails also, It looks very unprofessional. Not to mention I have to manually delete both of those items when sending emails, please give me to option to turn this off or remove it from the purchased app and I will give back the second star. Over all a great app with many options but leaves more to be desired with those two issues.AhopkinVersion: 3.3

✓ Loyalty UserDo you even have an option to reset the login PIN because people sometimes forget their PIN access! Very important feature you might want to add in!!.ApplecaligecaVersion: 4.20

✓ Getting better BUT!!New 5.9 app update is very good, but unfortunately the cloud syncing feature has a few bugs. App software updates are still behind the subscription version of this app..TGZSYDNEYVersion: 5.10

✓ A waste of moneyI don’t know where the good reviews are coming from. I paid over £17 for the “iscanner business and travel kit” and downloaded it on my iPad after checking that it works on iPhone too. I could not download it on my iPhone. When I open my purchased app it only shows “purchased” but no option to download onto iPhone. It asks you to buy it again for the same crazy price. The performance was very disappointing. OCR feature does not work within app. You have to email the scan to yourself as text before you can work with it. This is worse than any free app that I have used so far. I had to resort to a free app to do the job. I have asked for a fix or a refund and I have yet to hear from the developer..BusamiVersion: 3.3

✓ OK but OCR option needs much improvingOCR pdf export shows ocr’d text with greyed document behind. OK for perfect docs but in real world it just highlights inevitable ocr errors. Most other apps I’ve used don’t display ocr text in a pdf - just the images. This makes for much better readability. I won’t be using this app until it gives this option. Also, need to be able to set an option to save documents with ocr rather than a separate export..Dj51ukVersion: 3.4

✓ Flawed but okI do a lot of scanning and use a handheld scanner (Ion Copycat, excellent) which is good but fiddly, with several separate processes involved. I thought this might be a good stand-in but it's not. I work for a newspaper and scan a lot of columns from old papers (world war one) and also get lots of bits of paper with typed or printed info of varying quality. If the quality is bob on, this seems to mostly work ok but it doesn't like variations in type quality, and just misses some lighter bits out. I've been emailing the OCRd files to myself and use AOL - if I download via the AOL interface all the c h a r a c t e r s a r e s p a c e d l i k e t h i s. Annoying. Clearly if I use the Ion and emailed text, it would not be affected. Could be an AOL thing but possibly not. If I download files via a browser they're fine. The OCR is also average and not as good as my desktop (Abbyy Fine Reader). Still - scanning and OCRing off a phone, shouldn't take it for granted, it's a nifty tool. It's ok but no more. I guess if you have no choice, this is pretty good, and I'm going to use it on a regular basis. But it's not a replacement to more sturdy - and slower - bits of kit..Fat JeroVersion: 3.2

✓ It’s not a scanner, it takes photosI downloaded this app and paid $20.00, it’s very lousy, it doesn’t scan your documents, it takes photos and the pages have a dirty looking colour and shows every shadow and wrinkles on the paper, very unhappy about it. Don’t get this app. Don’t understand how it got so many good reviews !?.Khaleh halehVersion: 4.36

✓ Mystery and no way to contact anyoneJust downloaded the app and it looks like I need an account of some type to use it but no clear directions on how to proceed or what to set up. I am not a gamer that enjoys figuring out a cryptic challenge! Supposed to be able to share with up to 6 users but only shows the buy app page with $$ when the 2nd user/device tries to download. Did not want to guess whether or not it was going to charge again for an app download that so far is NOT user friendly- at least not for this user. Thought I’d try the “contact us” function but it will only only allow screen shots - Really!&@? If someone from the App reads this just please let me know if you care if I can use your App and how I can contact a real person to get some clear directions on how to use and share this app! So far I am regretting spending the $6.99 for the scan and fax app package - been a waste of a morning..ClockisrinningVersion: 3.4

✓ Disappointed with later updatesI paid, I think, $4.99 one time for this app. I was happy for months until the latest updates. Now after I scan, I have to go back and edit every document because the original scan cuts off the pages in odd shapes. It never did that before. There’s another version of this app by the same creator...for $9.99 a month. I suppose it works better??? What’s up with that? I don’t think that’s fair to loyal customers. I should get good quality scans just like I did before. Sounds fishy that my version doesn’t work well and I would have to pay more for better quality. Can someone tell me why this version is so messed up?.Nontypical diamondVersion: 3.22

✓ Printing not workingUsed to use this app all the time with no issues, I would scan and print straight from my phone, now when I print it print the documents it comes out very small in the centre of the page, even happens if I air drop to my iPad and try and print from there :( Can’t find anything in settings to fix it :(.IPad-2-userVersion: 4.24

✓ Loses filesMore than once my documents have mysteriously disappeared on this app. I will no longer use it…….it is garbage!.C45;2.Version: 4.17

✓ FrustratingThe whole look and the UI of this App is very clean, attractive and straightforward. Unfortunately though, I do not believe that it performs well at all. Even though the quality of the scanned image is very good and the editing tools are excellent, it's ability to recognise borders and to efficiently photograph the image, is extremely frustrating and makes all the good points not count for much. I am surprised with the cost of the app when considering the time required to effectively scan just one image is longer than other similar priced apps take to scan several (or in some cases even more) pages with the same quality results. Perhaps get it to scan as well as Scannable, and then with the features already ideal in this App, it will then - at the very least - come equal to the top performing apps of this category..Dandg6Version: 3.3

✓ Terrific auto scan, no iCloud syncI actually have two scan apps, I really like the workflow on this one. There is just the right amount of features and they are clear and concise. The auto scan is fast and accurate, it really puts the so called number one scanning app to shame in this category. However the big deal breaker for me is the lack of IOS cloud sync, I use multiple devices and scanning something on one device and not having it sync to the other devices makes it nearly impossible for me to use, consequently I'm deleting it from my devices. On the contrary, if you have only one device, say an iPhone and you want a scanning app, I would give this app 5 stars, look no further. Hopefully in time they will add iCloud to the sync..Sanook997Version: 3.2

✓ 2nd review not happyThis was my first review Turn photos into pdf's (documents) absolutely great for for taking screen shots and then converting them into emqil pdf format ...love this app!!!!! Here’s my second !!!!!!!! I don’t understand this thing that seems to be happening a lot lately re purchasing apps on the App Store I bought the pro version of this app at a fixed price when it first came out as I loved it. Then all of a sudden i am now being asked to pay for a subscription when I have already purchased it. I think this is wrong on a lot of levels.....I think that existing customers who have paid for the pro version should be exempt as they previously purchased the app in good faith rightly assuming that they then would have ongoing use of the said item for the price they paid, there was no disclosure at the time to say that this may be the case ...(I did try the restore purchase option just in case)....To me this is like purchasing something from a shop and then being told 2 years later that you now have to pay a regular fee in order to use it...very disappointing! Great app ...switching to Adobe ...I cant even access the many files I have in your program!.Lyric39Version: 3.19

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