StepsApp Pedometer App Negative ReviewsStepsApp GmbH

StepsApp Pedometer Negative Reviews

4.8
4.81424 star

Total 16 Negative Reviews

StepsApp Pedometer App Complaints & User Negative Comments 2024

StepsApp Pedometer app received 16 complaints, negative comments and reviews by users. Have you ever had a bad experience using StepsApp Pedometer? Can you share your negative thoughts about stepsapp pedometer?

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StepsApp Pedometer for Negative User Reviews

DisappointedI’ve used this app now for 3 months and I am recently finding it to very inaccurate- it either doesn’t count steps or tells me I have done a certain number then jumps back to a lesser number. It is always less than the Apple activities app.. it also does not update quickly - considering deleting this app which is a shame sine I paid money for it and also advised friends to purchase it as well.. maybe an update soon?????.Version: 4.5.7

App failingAfter using for some months yesterday the app stopped loading. Tried deleting and re-downloading the app but now it doesn't show on the Home Screen and finding it on recently downloaded it still doesn't load when tapped.Version: 6.4.0

Could be betterHave loved this app but recently it’s stopped synching steps into my phone (despite synching the watch and phone together) also I notice I’m needing to walk the same track but increase distance because one min it’s 1.7k and the same distance reads 1.5k.Version: 6.2.5

Unnecessary, inaccurate and annoying!I was so excited when I got my new Apple Watch that I searched for apps that I could include and purchased this one. I was so new to the Watch that I didn’t realize it did everything this app does only does it correctly. One reviewer wrote that you couldn’t edit the goals on the Apple Watch, which is ridiculous because it’s extremely easy to do on the Watch. Fortunately I didn’t spend too much money on this but regret every penny I did. Frequently in the middle of my daily 4 mile walk, the steps app will send an alert saying I’ve been sitting too long and have to move around. This happens often during the day, usually when I’m walking. It’s really garbage and I don’t understand why it’s been rated so highly. Perhaps if people use this solely as a pedometer and not link it to a phone or watch it could be helpful, but that doesn’t explain the annoying alerts that’s tell me to move when I’m already moving. Can’t wait to get rid of it! Response to developer: I did have this synced with Apple Health from the start. Always sent me annoying alerts that I’ve been sitting too long while I’m out walking. Much happier since I deleted this!.Version: 5.5.2

Not workingFor some reason the app has stopped working on my phone and watch. The app is up to date so not sure what is going on - can the developers please take a look and see if there are any glitches in your app?.Version: 6.6.8

Where did my steps go?Been using this app in my Apple Watch for over a year now and had no issues, the last few days tho, it’s been deleting my steps throughout the day. Went for a massive walk this morning, my steps were in the 8000’s looked at the app 2 hours later and I was down to 6000 steps, 5 hours later my steps are in the 16,000’s the. I unlock my watch and it’s back to 8000..... I have to send my step count to my trainer daily and I’m getting in trouble for not meeting my daily goal because the app keeps removing my steps 😭😭😭😭😭😭😭.Version: 5.5.1

SlowA particular problem I have with this app is its slowness in recording a walk or exercise. It can take 5 minutes to finally total the steps and often only partially totals them. Then five or rarely ten minutes later it adds up. Quite frustrating when one is working out how close to the daily target..Version: 5.5.2

Doesn’t workThis APP doesn’t work properly, they say put it in your pocket, please tell me how I can put it in a pocket when my skirts and dresses don’t have pockets? Obviously this is designed for men only as not all of the skirts and dresses are made with pockets, the only skirt I have got with a pocket and the pocket isn’t deep enough. How ever I have found an APP on my phone that works great when it is in my handbag. Also APPLE Health updates from the other APP I found. So I don’t need this APP and the other one I found. I have now deleted this APP. Carry my phone IN a pocket, I don’t have pockets. If you mean hold my phone? You can forget that in this day and age of phones etc being stolen. Also my other APP that works in my handbag does all the other things that you mention. So sorry I won’t be downloading this one again and no I won’t be recommending either..Version: 6.1.5

Steps app I loveWould be better if they didn’t charge and pester a person to upgrade so that they can charge seems like cost of living skyrocketed now rich want to charge for everything that was free of charge like we’re making more money when many have taken a pay cut just to keep there jobs and taken a second job cuz the cost of living had quadrupled & gas quadrupled twice in the last 2 years then dropped .25 cents & our president says he’s lowering prices by .1% like he’s did a big thing good thing when he should drop prices by the 40% that he upped them at least before we notice the change & bring back the 130,000 jobs he took away his first 2 weeks in office!.Version: 6.5.21

Really good until recently 😢I loved this app until just recently. I even paid the one time fee for premium as it wasn’t much. - However recently steps are not appearing in the step app but will do in health and fitness app. - I have gone in today being Thursday and the only stats that are in there are for Sunday and 26 steps for Monday. This is happening more and more and I’m not sure how to fix it other delete it again and again. Buy ☺️.Version: 6.3.8

Steps notifications are inaccurate.Overall, a nice beautiful app that functions well. But I feel like I won’t be using it as much now that I have the Fitness app on the Apple Watch. One huge annoyance about this app though are the notifications. There is one in particular that is supposed to notify you when you’ve been sitting down for too much and you need to get up and walk... well that would be great if it worked! I can’t tell you now many times I’ve been walking around or just finished a work out and then sit down only to receive a notification seconds later saying I’ve been sitting around too long and need to get up and move... REALLY?! I JUST sat down from walking... and you’re telling me I’ve been sitting too long and need to get up? That’s a joke. No thanks StepsApp..Version: 5.5.2

No more simple display of flights climbedI used to love this app, but with the new update, I can’t easily access my flights climbed for each of the last seven days like you could with the old version with a single tap. I don’t see any way to show the actual number of flights climbed each day; you just get a bar chart now and an average. Even today’s # of flights is buried in tiny print. Why would you make it so much more difficult to locate an important piece of data? In response to the developer response below: the information is buried so deeply in the insights page and is not displayed in the simple day-by-day format it used to be in. I want a pedometer app where the information is displayed clearly and intuitively. By overwhelming users with data, you’ve lessened the appeal of the app..Version: 6.0.1

Not syncingSince iOS 16 update the app and watch app don’t sync together and it doesn’t let me pull data from apple health, please fix it because I do like the app.Version: 6.6.3

Excellent app for steps, still some improvements could be madeI think this is an excellent app for displaying Steps. As a metric that is important for myself to track my activity, no other app I’ve found has a UI that displays the iPhone steps in such a clear and direct way, and I really appreciate that! I can’t give it 5 stars yet as I find it still lacks when using Steps with an Apple Watch. It was a struggle to get the Steps Apple Watch app to show steps (changing settings in the app, then having to uninstall/reinstall Steps app, just to get it to work). In addition, the ability to record outdoor walks in the Steps Apple Watch app I find does not work-when the outdoor walk is completed, it errors and then the activity is deleted. This has happened a few times, and despite Steps support offering suggestions, nothing has worked. I can’t keep having my outdoor walks deleted by Steps so I’ve unfortunately had to stop using Steps app. But I hope they resolve these in future as I do really love the app..Version: 6.6.4

Mostly good, but could be betterI like this app, but it’s not accurate for flights of stairs. I live on the third floor of an old building with high ceilings. That’s 21 steps up, walk 15 steps down the hall to the next flight, and then another 18 steps up. This app calls that 1 flight of stairs. I did laundry an went up those stairs 6 times, that’s 12 flights. This app counted it as 5. Also, what if I leave my phone behind as I walk down and in back to take out the trash? I know that’s at least 200 steps going down, out back and coming back up. But there’s no way to add those steps manually. Also, the app doesn’t let you decrease your goals always. I could with the steps, but not with the stairs. Other than all that, I like using this app. It makes counting my steps fun. **** Reply to developer who attempted to “help.” READ MY REVIEW: I said how long/ tall the flights are here. This is an old bldg. with 10/12 ft. ceilings. And I ALREADY sync with my Apple Health app. And the rest of that crap about turn on or turn of the sensor? It’s gobbledegook. I want an easy app to count my steps. And I want to be able to manually correct it or add flights or steps that got missed. I do not want to program that myself and I shouldn’t have to. You are the app developer. This is your app. Your job is to do the programming. So. Do. It..Version: 4.5.7

Discouraging/ Discouraging, PART 2At first I really liked this app. Now, not so much. At times it does not count my stair climb. I have 12 foot high ceilings and therefore “proper “ height stairs. Sometimes I get credit other times I do not. Same flight of stairs. VERY discouraging. Is it because I’m elderly (72), have arthritis in both knees and do not dash up the stairs like a 30 year old? Also, other reviewers have mentioned, the step count can be way off: I have a two acre property and I walk the perimeter at least once a day this app will count only a couple 100 steps. That total is obviously way off. I was hoping that your new update would fix these problems. Unfortunately it did not fix these bugs. This also is most discouraging. Please advise. Thank you, Jan Part 2: my reply to the developer to the developer of Steps App: I understand the difference between steps (horizontal) and flights (vertical); I also know how to find the number of “floors” in your app. My floors are almost five meters high. Therefore your app should count them. My complaint is that your app does not always count the number of flights that I climb accurately. Sometimes the app does count them correctly sometimes it does not. I find this very frustrating. Please advise. Thank you, Jan.Version: 4.5.7


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