Rylo Negative Reviews

Rylo App Complaints & User Negative Comments 2024

Rylo app received 19 complaints, negative comments and reviews by users. Have you ever had a bad experience using Rylo? Can you share your negative thoughts about rylo?

Rylo for Negative User Reviews

✓ Flop updateRylo is a good entry level camera as far as 360 video capture goes, but the new update is a flop. I can record at the advertised 5.7k resolution, but the video will not play once connected to my phone (iPhone XS). In fact the app freezes and I have to force close. 4K still works fine however..SoufpawVersion: 1.5.2

✓ Should have went with go proThey sold the company and bailed. Rylo will soon be worthless..Lord MaxwellVersion: 1.6.2

✓ Video qualityRendering a 360 version puts out great quality but can’t use the footage. When rendering in HD, it seems the compression severely taints the video quality. Is it rendering in 4K or 480p?Rendered HD video is dark (even in outdoor lighting) quality is similar to a point and shoot cam..MadScientist503Version: 1.0.1

✓ Don’t buySadly Rylo don’t make cameras anymore. Any inventory you can get is what is left over at Best Buy. Warranties will be honored but steer clear as software is no longer supported and it won’t be long before the same applies to the hardware leaving you with an expensive dud..Bob-a-job-a-jobbieVersion: 1.6.2

✓ Neat camera and app but . . .Couldn’t get neither the camera nor the app to work together. It’s not being picked via Bluetooth nor via cable. Camera turns on, able to make settings adjustments via camera but that’s it. With the app, I was able to download the project videos but the camera was not able to be detected. Using iPad Pro 12.9inch 3rd gen. Returning the camera for a refund..KamakahzeeVersion: 1.6.2

✓ Out of businessThese guys are done. Last iOS update was 5 months ago. Rumor is that GoPro bought them. Do not purchase..Doratheexplora15Version: 1.6.2

✓ Without editing in the app or a better way to transfer files this is subparI like the actual camera a lot. However, if you go on vacation and want to create a bigger video do not purchase this camera. I have dozens of videos from Peru. The video in the app is fantastic. However, I have to edit each one, load it to my ipad, and then export each one to my computer. It takes hours. With that in mind I wouldn't have purchased this product. If you just want to take a video or two this product is perfect for you..JstrazaVersion: 1.4.3

✓ Dead in the water. Avoid.I purchased a Rylo plus accessories two years ago, and discovered that they sold themselves to VSCO. For some reason, the footage recorded two years ago is now choppy and full of artifacts, and the camera is unusable. New footage is also terrible. I should have gone with GoPro, who albeit having much worse software and usability, was less likely to go away as Rylo has. One of my most costly purchasing mistakes..M0th3rVersion: 1.6.2

✓ If you like making silent action films, this is the camera for you!Rylo takes excellent video, has very intuitive software, and has excellent customer service, BUT it has the worst microphone design I've seen in a camera, and I know they know it, but lose my confidence not admitting it. The microphones are placed so close to the lens, its nearly impossible to place mufflers on it. My mistake was, I took days of video while skiing Taos Ski Valley in February 2018, but waited until December of the same year to encode it to upload to YouTube, and discovered that the audio is totally unusable. I had to replace all my audio with music. I also have an Insta360 ONE which I had mounted to my helmet to record from both. I've had to sync the audio from my Insta to use in place of the Rylo. Its too bad to, because the camera takes great video. They should start doing something to correct this issue for their customers instead of continuing to market the camera based merely on video, and hide the poor audio design. In my opinion, you cant claim you have an action camera unless it can perform adequately while moving..Jus'GibsVersion: 1.5.3

✓ Still no iPad appFirst off, the camera is great. Really great. On to the app: For what it does, it works well and its pretty stable. You can open a video, edit the viewpoints, and save it. But otherwise the app is very basic, lacks some basic usability and information that would be great to see. It’s like someone’s summer project, like a Proof of Concept without finishing touches. The file naming is GUID based and so you’re really stuck with the app to manage files. The lack of updates is frustrating, and there’s STILL no iPad app. It would be great to have a native iPad app that could read and store rylo files in the Files app. Maybe someday?.StmindVersion: 1.6.2

✓ Great packaging but app keeps freezingI haven't even gotten a chance to look at my footage yet because the app keeps freezing on the intro steps. When I get to the follow the action/force touch step my app freezes. Rebooting and updating the app doesn't solve the issue..EyelovetherockVersion: 1.1.0

✓ RyloLove the app. Gave it 3 stars though, because the camera does not sync with the app on my ipad pro. Only my phone. 👎🏽.Iranian dudeVersion: 1.6.2

✓ Save allWorks but, it is tedious to transfer photos and videos to your phone. They make you go to each one to save, set 360, actually save, go back to photo, go back to table of photos, select the next one and then do that all over again. What is so hard about having it save all as 360?.Zzzzzz3425rz123Version: 1.6.2

✓ Phone appThis app is just a port of the phone app, not even the same functionality, but the same..CorysluckVersion: 1.5.3

✓ Picture qualityHorrible picture and video quality specially at night.. 👎👎.Doubl3 DVersion: 1.6.2

✓ Awfully painful updatesGood customer service, horrible updates. Maybe I got a bad camera but every time an update shows up my camera acts up and I spend 2-3 hours trying to get it fixed with the support from rylo. I like the camera when it works, not the best picture quality either, and I totally hate it when an update is necessary. The worst. For the money I paid for it, I am so not impressed with this camera..Ricardo Diaz85Version: 1.6.1

✓ No longer supportedTutorials no longer work and you can’t update firmware. This company was sold to VSCO but who knows what that means for support.Hepkat23Version: 1.6.2

✓ Camera has promiseThe camera has promise, but isn’t quite there yet. It lacks editing capabilities like the Theta V, Insta360 One/X and other cameras have, such as ISO control, HDR, better app control like being able to set points for going in and out of tiny planet mode during video export, sharpening, noise reduction, dynamic range, etc. At $499, the camera and software should be able to do more than it does currently, especially when its competitors have already implemented these features some time ago..JT_751945Version: 1.5.2

✓ Unable to get beyond introThe app won’t let me 3D Touch in the intro tutorial making it unusable.JasnoSwarezVersion: 1.6.2

Rylo works most of the time. If it is not working for you, we recommend you excersise some patience and retry later or contact Rylo.