Adobe Capture: Illustrator, Ps App Negative ReviewsAdobe Inc.

Adobe Capture: Illustrator, Ps Negative Reviews

4.8
4.83244 star

Total 53 Negative Reviews

Adobe Capture: Illustrator, Ps App Complaints & User Negative Comments 2024

Adobe Capture: Illustrator, Ps app received 53 complaints, negative comments and reviews by users. Have you ever had a bad experience using Adobe Capture: Illustrator, Ps? Can you share your negative thoughts about adobe capture: illustrator, ps?

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Adobe Capture: Illustrator, Ps for Negative User Reviews

Poor resolutionPatterns made on my iPhone 7+ export to ththe camera roll at a measly 1080x1920. Meanwhile, if exported from my iPad, they come out at 2372x2048! This happens even if the photo was taken ON the iPhone: the iPad app still exports the higher resolution pattern. That means, to use the patterns in anything where you need the resolution, you’d better have an iPad around to do the “save to camera roll” part. This limitation does not make any sense, given that the iPhone takes and handles much larger images without an issue. Aside from this bizarre behavior, the app is solid. Does multiple useful things, especially if you’re into graphic design. Just please make it less annoying to get my full resolution patterns and stuff off the phone :(.Version: 2.8

PleaseThe signing in issues are making the app really frustrating.... I’ve downloaded it and it just won’t let you in and I’m thinking to uninstalling it.Version: 5.2

Wanted to be able to use converted vector with editing apps on phoneMust use desktop app. Can’t be a mobile artist..Version: 3.2

Awful update! Can’t access camera roll without crashing to library pageThis was a GREAT app—but with the latest update of the software you can no longer access the camera roll on your iPad—well you can for a few seconds, but it then crashes back to the library page. Update at your peril—and forgot about getting any help from their online assistant people—prepare to be passed around from one person to another to another like a virus without ever getting anyone who can help you..Version: 7.0.1

Slow & clumsy; not sure why this existsThe UI isn’t exactly clumsy in terms of design (edit: well, yeah, it is), but it’s clumsy in terms of speed: there’s tons of lag and little indication that it’s processing anything. Maybe there’s just too much processing being demanded for a mobile device CPU. Maybe it’s just that there’s zero user control over how much processing it does for things like “shape” creation from images (smoothing feature, especially). With the obsolescence of Adobe CS6, I’m exiting the Adobe product platform. I will NEVER subscribe to software. Software subscriptions are an utterly abusive market paradigm. It’s all about grabbing ALL the money, rather than a reasonable amount of money for a perpetual license to a specific version of a tool. Therefore, I have no idea how well this app integrates into Adobe’s suite of applications and tools. I really don’t care either, because I have no interest in that suite any more. I just want a few tools to do specific things very well, at a reasonable price, (and not be a PITA). This product does not fit that requirement. I’m not exactly sure what usage this product is really meant to fit. Adobe themselves do not fit my requirements as a developer of tools. I’m moving on. Their market dominance is fading, thankfully. EDIT: The UI for refining shape captures is abysmal. There is tons of lag, and the switching between erase and draw is WAY too clumsy. There’s no clear distinction between draw and fill gestures..Version: 6.6.1

The new update keeps crashingWhen trying to make new shapes the app continually crashes. I miss the feature where you could select and deselect different parts of the shape without completely erasing them. I like the option to draw and erase but unless it gives the option to zoom in MUCH CLOSER so using the erase/draw tool doesn’t leave a big circular blob, I’d rather they change it back to include the previous options. I have to rate this 1star until they fix these problems. I have an iPad Pro as well as an iPhone 8 Plus, so it’s definitely not a hardware or iOS issue..Version: 3.1

Can’t import a shape into draw1. Took a picture of my hand in Capture. 2. Turned on the vectoring tools and erased almost everything except the outline of the hand. 3. Saved the artwork to many places: iCloud, local documents folder on iPad, etc. 4. Opened draw, and the work does not show up. I see an older project from several weeks ago, but not the pict I worked this morning. Second, I cannot get the Apple Pencil to consistently activate an eraser or drawing point. One moment, it’s working. The next moment after picking up the tip and repositioning my hand, it doesn’t register the new touch on the screen. While I appreciate the simple UI, I wish there were more roadmaps or explanations for this casual user. I don’t use the app everyday, but when I do, I wish it was not so frustrating..Version: 4.1

Waste of time!I made over 100 patterns but it’s such a pain to export them. You have to do each one individually! I can’t even export them in Creative Cloud which I’m a premium member of. You can only access the patterns in Creative Cloud apps but they’re locked files. There is no way of getting all the individual patterns as image files. I’m cancelling my Adobe plan because of this..Version: 6.1.1

You just killed the app in an updateThe capture app before did the black and white vector like effect that was perfect for testing out sketches, and quickly being able to photograph them. I would then trace them on illustrator to create graphics and you’ve now removed it and made the app useless for me, and yes I have seen the setting that you can press line effect to do something similar but it isn’t as clean and picks up to much background noise, how do I remove an update.Version: 6.1

Images once exported are pixelatedRegardless of whether you export images from adobe capture as an svg or bitmap it produces blurry images. I’ve tried importing images from Adobe Illustrator, Draw and Procreate and all I’ve been creating is blurry patterns. I was having fun with the app until I saw the end result via export. It would also be great to have the ability to import extra shapes once a pattern has been created but apparently if you accidentally forget to add a shape then you have to discard the whole pattern project and start again? Image trace used to be a lot better. Hit and miss. But even if you do make a home run and produce a perfectly smooth vector , once that image is saved to shapes and imported into a pattern it suddenly pixelates even if you have vector pattern selected. Also when it comes to exporting a pattern it’s a rectangle not a square tile once opened in Adobe Illustrator? Selection tool hasn’t worked since using the app and I have a 2019 IPad Pro. So the big issue for me is the image resolution A link to Adobe draw would be great unless I’ve missed that feature. If the resolution was sorted then this would be a good app.Version: 6.6.1

Removed looks featureAdobe removed the most important feature ‘Looks’ and haven’t reimplemented it despite all the back lash over 18 months. Idiotic is putting it nicely......Version: 4.0

Adobe totalitarianismPutting it bluntly, another app on the App Store which doesn’t much better job with more refinement and fittings etc. Which allows you to have the SVG file, not only allow you to open it in another Adobe programs.... Typical Adobe.. 🔒⛓.Version: 4.0

Updating bugI have tried to update to the latest version several times but it always WRONGLY asserts that I don't have the latest version of iOS (10.3.3) before asking if I would like to install an older version of the app..Version: 2.8

Hero to zeroIt used to work really really well but now every time I open it, it crashes and does absolutely nothing. Total garbage. Does not save thumbnail so have to scroll through all of my stencils to find the one I’m looking for..Version: 7.2.2

Too ClosedI would love the ability to export a single high resolution tile of a created pattern into the camera roll. Or the ability to export a created shape without a white background. I would even be happy to pay for these features as an in-app purchase. Unfortunately it seems adobe are just using this app to get people to pay for their subscription services, so I’m not holding my breath..Version: 3.2

RuinedThere used to be an app called Adobe shape. You would use it to transfer photos into black-and-white drawn images. That app later became a part of Adobe Capture. I used that feature all the time to make posters, portraits, and so much more because it had a distinct style that no other Adobe app had. Now the shapes function just does the same thing as image trace in illustrator which is stupid because if I wanted to use that I would just open illustrator. I used Adobe capture for a specific reason and now that specific reason is gone and I can’t create a lot of work because of that please add that feature back..Version: 6.1.1

CrashingI recently returned to using this after pausing Adobe a few years back and am shocked to find how buggy it is. I’ve had multiple crashes on pressing the button trying to capture “shapes”..Version: 9.1.3

Remove barriers to useFor the love of God dont force me to sign into my Adobe account (for which I always forget my password because of your over the top password requirements) to use this free app. Sure, make me sign in for syncing (obviously). But Jesus I'd use it a heck of a lot more if I could get it to work without needing to switch apps or go to my desktop for a freaking email verification code..Version: 2.6.2

Used to love but keeps CRASHINGI use this app specifically to import my procreate files to create svgs. Whenever I attempt to save an import the app crashes after hitting the save button. This has been happening for the past 3 months and progressively getting worse. It used to happen every 3rd or 4th import, but I have to been able to save maybe 1 import out of every 20 attempts in the past week. I used to love this app, but this makes it non functional for me. Looking at the reviews it seems that this has been an ongoing issue and the developer hasn't even responded to reviews since November of last year. Who knows if this review will even lead to the bug being fixed. Very disappointed in Adobe..Version: 9.1.2

Crashes constantlyCrashes a few seconds after launch. Tried ten times in a row. By default it was coming in at the colour sampler, eventually I was quick enough to click to another option and the app stayed open until I clicked on the colour sampler again and instant crash..Version: 7.3

Nice Idea if it didn’t keep crashingI tried several times to take color snaps ...crashed on save each time..Version: 6.2

Great potential, but...Crashes when trying to capture a look. :/.Version: 1.0

Pay a premium for what...?Adobe treats longtime customers like dirt. Be prepared to constantly have to re-login to your adobe account, and have desktop apps destroy your bandwidth and memory, even when not actively using. Don’t get me started with privacy red flags....Version: 5.1.1

Annoying Pop Up MenusI really dislike when I create a new pallet, save it, and then on the main screen a pop up occurs right over the button to click a new camera screen open. I also really dislike "Keep Current Selection/Add New Photos" dialogue after I reopen the app and save a new pallet. Quit dogging me with annoying popups and just let me create color pallets in peace. JFC hire some UX designers to make it even better than it is. I also wish there were more ways to select different types of color pallets, especially in upload mode with your own photos. It just picks the colors and there's no other way to change it. Overall, a solid app, but needs a few major updates to add crucial features to it..Version: 8.1.3

Gotta drop two stars I’m afraidI have used this app for a very long time and loved it, I mainly used it for graphics and shapes, conveniently capturing silhouetted objects and having them ready and waiting in my cloud library I love to capture the hundreds of colour palettes I come across every day My only criticism and concern is the turn the text recognition system has taken. Not only is the suggested fonts very jittery but it barely recognises any font these days and before anyone says you need a less cluttered background I’ve used it for a few years with great success and tested this version on poster fonts for a while and it is now absolutely atrocious, it constantly fails to recognise clearly printed words on contrasting clear backgrounds. I have always given Adobe capture 5 stars because as a Multirole artist it is an invaluable tool, seriously I can’t praise it enough so this comes from a place of love for this app and sometimes features take wrong turns but that’s the whole point of app development and criticism. The pattern feature is also amazing and doesn’t get the credit it deserves but my favourite part of this app apart from the simplicity and close reach tools that aren’t 6 swipes and several yes/know boxes away is the palette tool! Damm it should be mandatory for all artists. I just really hope this tool is fixed. I will continue to use the app but I can’t give it 5 stars until this is resolved or removed..Version: 9.1

Update keeps crashing or freezing. Arghh.(Update—STILL FREEZING -But it seems to happen when I expand the pattern in size with my fingers - with an open pinch- on my iPhone. That seems to be when it then freezes after that, when I hit “save”. If I do not make the pattern larger then it does not seem to crash or freeze, at least not for the first one or two patterns! PLEASE FIX THE APP SO I MAY USE IT AGAIN!!! I like using it, but this update made it unusable! I even deleted the app, and reinstalled. The issues are the same.) What happened? I updated, and now my app won’t work! It’s so frustrating. It just won’t complete a pattern. Spinning wheels, or screen freezes or crashes. Ughhhh! So frustrating! I wrote adobe I think, but no reply. Natch. PLEASE FIX THE BUGS IN LATEST UPDATE..Version: 5.0

Bring back looksTaking looks away and replacing it with materials is beyond stupid.Version: 4.0

Where’s my files?!I spent a lot of time converting a written document to an SVG with this app, finished it yet it wouldn’t let me to save to my camera roll and instead insisted on saving it to the cloud. So I did that. And guess what? My file is nowhere to be found. An hour wasted. Nice work. This is exactly why I’m hesitant to upgrade to the full monthly adobe package..Version: 5.0.1

Complex to use…This dose a great effects, but new version is so complicated, hope to enhance it later..Version: 9.1.2

Want to Love New Materials FunctionI enjoy the Adobe apps and I use this one a lot for colors and shapes. The new materials function would be great for mock-ups but the editing function doesn’t seem to have a way to tone down the shiny effects. I create patterns and this washes out the photo. I’m sure the way I want to use it isn’t how it’s designed but if you could have a way for it to be plain so I can look at my patterns on gift bags or maybe journal covers or clothing that would be awesome..Version: 5.0

Crashing 247 use to be a great appRecently it’s been very slow and always crashing. What’s going on?.Version: 7.2.1

Exported and saved photos are very low qualityGood day to you. I would give this app 5 stars, but unfortunately I’m unable to do my design work because the images that i create in your app don’t save in the same quality as seen inside your app. Inside your app the images look very clear and high quality, but as soon as i save the image to my iPad, it becomes very blurry, and low quality. Please get back in touch with me regarding this issue as soon as possible, because i will like to change my rating to five starts, thanks..Version: 7.2.2

Very useful — but glitchyI use Fresco constantly and was struggling with making circles. Enter Capture … five minutes later i had downloaded a png from the internet with a perfect circle, and uploaded it to shapes. After that my most commonly used icons and shapes got the same treatment. It’s a huge timesaver. The color schemes is also a great asset because that can go from Fresco to illustrator and InDesign. The main issue I have with this app is it’s glitchy. Really, really glitchy. It crashes after every other upload. It also takes forever to sync. The AI recognizing the shapes can be really off — so you need high-res images to make it work..Version: 9.1.2

Used to love this app so muchThe newer updates however, taking away the shape and smooth features and replacing them, really annoying. Can we please get those back?? I do digital hand drawn designs, and I can’t always get perfect lines. Please bring back the old shapes feature.Version: 6.1.1

Simple but has limitsGreat simple little app, but it is very limited in its functions. My main use for it is the smoothing effect to quickly experiment with ideas. Just a couple of things could vastly improve this app. For example the ability to select which 2 colours you would like the vector to be made into, instead of having just black and white. Particularly the ability to have a transparent background instead of white. Again, this function would allow very quick reworks of ideas and experimentation which can be quickly exported to other adobe apps and software to refine..Version: 4.1

Focus less on data mining your users and more on improving the actual software.I’ve been an Adobe customer for a really long time and have sent them likely thousands of dollars over the years. I appreciate the work they do. However, with your mobile apps — PLEASE do something about how often we get signed out. It is such a hassle to have 10-15 different apps - all useful in their own right — that seem to just periodically decide to sign themselves out … then there’s like four different login screens…two factor authentication, then password again, then confirming that we are okay with you spying on everything we do so you can turn a bigger profit (no, I’m not okay with it and I’d be willing to bet the person who reads this isn’t okay with it either. 💀) just to open the app and use it for its stated purpose. It makes me want to not use your apps at all. I don’t have this issue with any other creative apps and the perpetual need to keep logging back in over and over with no clear reason why is really, really agitating. Please, please, please fix this. In all your apps. Invest more in making it less of a hassle to use your products and create things that your market actually wants than you do data mining. It’s not a good look and costs you long time customers..Version: 8.0.3

Color Tool makes too many small shapesThe color tool could use an update. The black and white vector tool is perfect, but for converting images to a colored vector I’m not a fan of what it does to it. There are tiny spaces between the shapes. So when you export that image to a vector app or program editing that shape is frustrating. I don’t recommend using the colored option when converting vectors..Version: 8.0.3

Overly AdoberlyUtterly locked within the adobe ecosystem—no google drive saving, no seeming support for any non adobe apps. In theory all fine, after all it’s an adobe product. However, what can adobe possibly offer the world in terms of mobile photo editing?! Where is the competition to Afinity Photo? Even their own mix and fix haven’t been updated in 6 months or so. I don’t think adobe realise That many people are stepping away from desktops and it’s now becoming viable to do everything from even ones phone nowadays. Hardware is there; software it seems is still wanting..Version: 3.3

Increasingly worse, much like AdobeThis app used to run great and was super simple and efficient to use. Now it crashes constantly, takes forever to smooth lines and takes longer to compete simple procedures..Version: 6.2

BUGGING OUTSince upgrading phones, I can no longer import photos into the app. The camera freezes every single time on the frame it's pointing at after I choose to import the photo. Please fix 🙌🏼🙌🏼🙌🏼.Version: 3.2

Great App! (Still Has Glitches)I love using this app. The designs you can create using this tools are pretty limitless. It makes the workflow much more streamlined, and it’s not an additional charge. The only aspect that frustrates me is that during the use of some filters, effects or captures, my phone will freeze or stop working as I’m saving a stencil or picture..Version: 7.3.1

Was working soo well.That new update was unnecessary, it worked fine with the vector shapes. Now they will not save the shapes, just the original scan..Version: 5.0

The app stopped workingI’ve deleted and redownloaded the app about 10 times and I can’t login anymore. Is the app not working?.Version: 7.1

Where’s Looks?Great upgrade, apart from removing Looks! I used this all the time and now it’s gone. Why???.Version: 3.1

Terrible updateNew update is horrible . Cannot make the detailed black &. White shapes anymore !!! Very very disappointed, guess time to look for new app ;(.Version: 6.1.1

Oh dear, what have you done, Adobe!I can’t quite believe what this app has transformed into.... from my perspective, I began with the first version - brilliant ability to create svg images from a live-view camera, or photo from the roll, with endless fine tunings available via sliders to get just the right outlines in a scene. The big new re-write has obliterated all this, taken away absolutely every control in this area, no options but a pre-defined setting which is rarely satisfactory in its output. There was once a ‘smooth’ option which had a mild affect, making the outlines slightly more simple - no longer, now ‘smooth’ smashes the image into total discombobulation. It definitely needed some polishing in version 1 - but for what I was doing with the app, it is now totally useless. There are other apps that get a great outline still on the App Store, so goodbye adobe, you’ve lost a user. Unless the next update brings back the potential that was showing....?.Version: 6.3

Problems even on newest versionI try to upload a photo to trace into a basic shape to have in my library for adobe draw.....nothing works. If I try to capture it, I get a white blank screen. If I try to upload my own photo even with the correct file, I get a blank black screen. The app itself suggests nothing nor do the forums I’ve looked up online. It seems like it’d be very helpful if not for the bug.Version: 4.1

Stupid update behaviour.Really daft update system why is this the ONLY app that asks to be updated but can't because I have one old iPad. Please make this stop showing as a possible update in the app store for devices that can't run it. Otherwise… Shapes is useful and works fairly well even if sharing is workaround hell. Have no use for the other functions..Version: 2.8

Want to like but doesn’t workWell I wanted to give this a while after watching the live presentation. I tried each tool and they mainly seem to work but I was interested in the pattern tool mainly and of course it simply don’t work at all. It seems to default to bitmap, and if you try to change it locks up as if camera frozen (no not clicked to freeze). If you try to change the pattern shape, nothing happens. No pop up selector comes up as shown in demo. I’m on iOS 11.3. Kept playing with pop ups finally popped up seemingly a force/hold press on the icon finally made it open but not a normal press ... you must press and hold.... well sometimes. It’s locked again on me. Seems like it only opens when vector, yet the image is locked so useless can’t see.Version: 4.0

Not working at allCan't even open the app with app.Version: 7.3

Deleted 5 years of work with new updateUsed to love these apps but with the new update it logged me out and then deleted 5 years worth of work I have lost everything :(.Version: 8.0.3

3 stars after Oct 2018 update; would have given 5 before updateThis was my go-to app for vectorizing my sketches and migrating them into illustrator. It used to be a lot more simple, and the smoothing effect (my favorite effect) used to run very quickly. Now, when I take photos of my sketches they look a lot more grainy. This in itself isn’t an issue until I go over to the smoothing effect, which bogs down my phone because it’s trying to vectorize every. Single. Grain. Then, when it finishes smoothing my artwork after a good 5-10 minutes (if it finishes at all), it ends up a lot lighter, white washed, and less defined. If I can’t figure out how to make this work like it did before I’m going to have to find another app to use. I hope the next update fixes these issues..Version: 5.0

NEW UPDATE SUCKS!!Took away a feature i really enjoyed and now it’s replaced with the weird colour tool? I was using it to extract my hand drawn texts and fonts not happy with the new update... Bring back the original feature please!.Version: 6.0


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