Pupil Distance PD Measure App Negative ReviewsGlassifyMe

Pupil Distance PD Measure Negative Reviews

4.62424 star

Total 50 Negative Reviews

Pupil Distance PD Measure App Complaints & User Negative Comments

Pupil Distance PD Measure app received 50 complaints, negative comments and reviews by users. Can you share your negative thoughts about pupil distance pd measure?

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TerribleThis is by far the worst PD taking tool. DO NOT USE THIS TO BUY GLASSES, IT WILL MAKE YOUR PRESCRIPTION WORSE LONG TERM!! Take my advice I am an optician and bought this app to see if it actually works. IT DOES NOT. I have tried several times to compare on real patients, it's a scam. You cannot take your own PD with a picture..Version: 1.1

Credit card scamNext minute your credit card is registering purchases from online sites you never visited... Who falls for this stuff still?.Version: 1.2

Too muchI bought this app to measure my sons glasses to buy glasses online. His PD consistently comes in at 86. This seemed very large so I checked mine. The app came back with 84. My doctor measured mine at 59. So, I have paid 2.99 for an app that consistently measures my PD to be significantly larger than it actually is. We tried numerous times to measure my self and my son. If I didn’t know and ordered glasses with this I would be out the cost of the glasses. This is seriously not a good app..Version: 1.2.7

Crashes when taking the picCan’t take the required picture without crashing. Useless..Version: 2.0.1

Unable to refundWhen I got this app I thought it was free but it costed 7 bucks so I thought “oh I can just refund it” but I wasn’t able to and that’s why I’m giving this 2 stars I would of given 1 star but I think it’s a good app..Version: 2.0.1

Recurring payments?PD distance was off by 4mm.. also why would this app take a subscription? Isn't one payment for a wrong PD enough?.Version: 1.2.4

Keep getting contrasting answersI’m 59.5 every time while the app says 56.5, I have hd enough quality to detect my pupils by hand so I keep getting the same answer but so does the app, kind of hard to trust.Version: 1.3

Tough to get accurate measurement.I have tried and tried and this is just not consistent enough for me to order glasses online..Version: 1.3

Does not workAt least it was consistently inconsistent. Double checked my positioning, card size, lighting, everything. Repeatedly gave me 51. My rough hand measurement was 66. Significantly off..Version: 1.3

Too many different readingsToo many different readings none of which matched a prescription. Looked at tutorial several times to check I was doing it correctly _ iPad at arms length etc. Waste of money..Version: 1.3

Garbage!Completely inaccurate. It also seems to believe you can take a selfie while holding a credit card for reference measurement with one hand while taking a selfie with your other arm holding the phone at arm’s length. Lol! In addition it’s very inaccurate, gives off the scale results and not enabling user to measure PD of another person or using a mirror. Forced me to pay $5. for a worthless group of apps I WANT MY MONEY BACK!!! The positive reviews are fake!.Version: 1.2.7

A waste of money - would give 0 stars if I could!5 different values with a variance of up 3.5mm between the smallest and largest reading. You will get a better result with a manual reader - available from Amazon for less than £5 - or just a normal ruler!.Version: 2.0.1

Not sure of the accuracyTook 3 different pictures and got different numbers each time. Measure with measuring tape got 2.5in or 63.5 and got 60.5, 61 and 61.5 with the app. Feel like I wasted $3.00 and still don’t have an answer to my PD..Version: 1.2.7

Questionable resultsMeasurements are all 5mm or more off of what any optician has indicated and also from my own ruler based measurements. Control of markers extremely difficult - won’t stay where you put it..Version: 1.3

SuggestionNot to be paranoid, or anything, but I really think a credit card is a bad idea. Credit card numbers can be deciphered from the back of a card. Use a rewards card or something else with no numbers in the back. Alternatively, shield the numbers with paper or a sticky note..Version: 1.1

Not consistentIt’s awfully hard to get the card & eye targets lined up — they tend to move as you release them, so it takes a few tries. After that, I got measurements that varied by as much as 2.5mm. The problem is NOT taking the picture, the problem lies in trying to target up the edges of the card and the pupils afterward...the movement is jerky and there is no option for fine tuning..Version: 1.3

Caution revealing credit card detailsI am just a little wary of people photographing the numbers on the back of their credit cards which you can use to purchase goods on line. Sorry, just wont use it..Version: 1.2

Awful. Waste of moneyAwful. Got a different result every time I tried it. Not even close to the measurement I got using ruler. Total waste of money.Version: 1.3

Positioning arrowsIt is a bit cumbersome to position the arrows. Too sensitive and hard to grab them. When I would get the red arrows positioned and then remove my finger, they would move just a little, throwing the positions off. Also, sometimes I was unable to make them move because they are so small that my finger was not right on top of them.....Version: 2.0.1

Doesn't workMeasured twice it said 63 twice...... ordered glasses and it was obviously wrong... went to Walmart and ask for my PD they measured 65 twice, ordered glasses and it's prefect. Don't waste your money with this app!.Version: 1.2.7

Expensive for single use.It’s a good app and I am sure that it has taken a very accurate measurement. It is expensive for an app that has a single use. Also, which is really annoying, it does not save the measurement values for future reference, hence two stars..Version: 2.0.1

Unreliable measureMy friend had her PD measured professionally. We had 2-6mm difference in PD using the app and every time it was different than the last measurement..Version: 1.2.7

BogusThe ad for this app says “user friendly”... anything but. Used on iPad and didn’t work... took picture with back of credit card and program just quit. Can I just say fraud..Version: 2.0.1

Incorrect measurementsI tried this at least 10 times. I got different results the first 3 times and then was told my P.D. was 58mm 5 times in a row. I ordered glasses based on that. Today I had my eyes professionally measured, 30 and 31, or 61. Off by 3mm. Not happy..Version: 1.3

Utter GarbageThis app doesn’t work at all. It is insanely inaccurate and a waste of money. I could have given a monkey a ruler and he could’ve measured my eyes better. Thanks for the waste of money..Version: 1.2.7

Difficult to use.It is not easy to hold your credit card horizontal. Reflection of light in yoyr pupils make it difficult to find the pupil’s centre. The red crosshair is difficult to place precisely..Version: 1.2.7

Crap appThis is a crap app, it gives a different reading every time, do not buy !.Version: 2.0.1

Doesn’t work well for droopy eyelidsIt is difficult to hold a credit card, a phone and take a picture at the same time. Droopy eyelids complicate things. I put some masking tape on the front of the credit card and stuck it on my upper lip. So I was able to get a measurement and since I wasn’t confident that I had good results, I measured again with a ruler and got the same result. I am a complicated case since several problems with my eyes and face that make the measurement difficult. For the average person, this would probably work fine..Version: 1.3

Doesn’t work w iPhone XROver-estimated pupillary distance by 5mm on average. If they had some kind of calibration algorithm or relative reference it could be amazing, but until then, a total waste of $..Version: 2.0.1

Terrible useless do not purchaseMultiple readings with a wide range between 55 and 65 and very different from my ruler. Infuriating. Tells u to keep phone at eye level while fitting your head into designated circle area which u can not possible accomplish while simultaneously keeping phone at eye level..Version: 1.3

Unreliable. Too much variation in measurementsWhich one of the measurements should I guess at and use????.Version: 1.3

Not accurateThis can not be used for having an accurate number. In my case it was 4.5 mm difference.(it was showing 4.5 less than the correct result) That is a lot for glasses..Version: 1.3

Not worth $4Not very effective, inconsistent, and not accurate. With the same photo I tried it four times and got three different results. It should do more intelligent processing, but the problem is that it’s diffuse to perfectly hold a credit card parallel to the phone. Between that and any height discrepancies between the eyes, you won’t get anything with a good enough tolerance.Version: 1.3

Not ReliableTried this five times however all readings different therefore, Inconsistent and unreliable..Version: 1.2

Varied results. Yes, I followed instructions!I get results anywhere from 65-69. Yes, holding at arms length, and yes, looking at camera. Obviously, results are inaccurate. Waste of money..Version: 2.0.1

Doesn’t workCrashes every time I try to take the picture. I would like a refund..Version: 2.0.1

Not accurateWorks well but I didn't trust it so I went to an optician to double check and it was 4mm out which can make a lot of difference. Glad I went to my optician to check..Version: 1.1

RubbishUseless. Tried lots of times, never anywhere near my PD confirmed by 2 separate opticians. Irritated I wasted money on this!.Version: 1.2.7

Simple instructions but dangerously incorrect readingsI followed the clear instructions five times and got readings of around 103mm. However, when checked, the actual PDN was 70mm. This is not only inaccurate but dangerous too as wrong measurements cause a lot of eye problems. This app can waste you a lot of money as you will need to buy new lenses once you realise why you are experiencing eye/medical problems..Version: 1.1

Much less accurate than a rulerTotal waste of money. I measured my PD 5 times with this app and got results between 61 and 68 which is a very wide range. Using a simple ruler I got to within 1-2 of my actual PD..Version: 1.2.7

Interesting idea; chance of error!I measured three times. Each time different number..Version: 1.2

Didn’t work and no response from the developersIt didn’t work for me. I get different numbers every time I use it. Seems like a random number generator. I emailed the developers asking for help over a week ago and haven’t heard back so now I’m sharing my experience. This app was a waste of time and money for me..Version: 2.0.1

Erreur de mesureLes différentes mesures prises sur différentes photos sont différentes l’une de l’autre et beaucoup moindre que celle prise par une règle.Version: 1.2.7

Really not greatDifferent measurement marginally each time. Different still from optician so all in all concerned how accurate this is..Version: 1.2.7

AR enthusiastWithin 2mm, so not bad, but not great. Works when I shut my eyes, so that means it’s a guess at best, no? ARKit eye tracking and estimation? Not really a PD measurement but nice idea..Version: 2.0

Horrible App: Doesn't work :(App would not measure my pupils. It stayed on Automatic measurement 0% and black screen. Tried several times, and even turned off my iPhone and reset/restarted it. Don't waste your time, energy or money. Thouroughly disapointed..Version: 2.0.1

Upped the price a dollarI had been trying to download this app for hours and was having issues and finally it allowed me to download but after they had upped the price a dollar. Not cool..Version: 1.3

Very inconsistentI took 8 different readings using exactly the same procedure. I only had two measurements that matched. Very hard to move the targets over the eyes without them moving when you lifted your finger. I am going to buy another app this one is not precise.Version: 1.3

Just crashesUsing an iPhone 6 Plus, newest system, every time I push the button to take a picture the app simply crashes.Version: 2.0.1

Different resultsTook 3 different pictures and it came up with 3 different results..Version: 1.3

Why should I report an issue with Pupil Distance PD Measure?

  1. Pulling issues faced by users like you is a good way to draw attention of Pupil Distance PD Measure to your problem using the strength of crowds.
  2. We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
  4. If you are a Pupil Distance PD Measure customer and are running into a problem, appsupports.co might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using Pupil Distance PD Measure.

Is Pupil Distance PD Measure not working?

Pupil Distance PD Measure works most of the time. If it is not working for you, we recommend you excersise some patience and retry later or contact Pupil Distance PD Measure.

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