4.5
4.55515 star

Total 15 Positive Reviews

Drive Safe & Save™ App User Positive Comments 2023

Drive Safe & Save™ app received 15 positive comments and reviews by users. Can you share your positive thoughts about drive safe & save™?

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Drive Safe & Save™ for Positive User Reviews

Percentages way offMy trips consistently rate 5 stars, sometimes 4 stars, rarely less, yet my percentage is in the 70s. Individual trips aren't much help since the categories are so few and offer little to no advice. I called Support and explained my accelerator works perfectly normally but has a hair trigger which is the only thing I can think of which would bring that reading down. My driving is safe and usually flawless yet the app consistently rates my braking and acceleration lower on the rare 4 star trips, but again are most of my trips are five stars. Kinda hard not to "mess with my discount" when the app is logging incorrect readings despite the blue tooth reader being mounted properly. By the way I am 67 years old with no tickets or accidents for decades so I'm pretty sure I know how to drive. My braking is done properly, easing into it yet constantly reason hard braking events. Something is wrong with your device readings - period. I'm just waiting to lose the discount, which I don't see on my bill anyway..Version: 3.1.4

Good, but...I like the app and it has made me more aware of my driving habits...particularly speeding and hard braking. I pay more attention knowing this, and it is a welcome change from the previous version of the app. However, it is inconsistent on many levels. My route from work to home oftentimes shows I took a different route than the one I know I drove. Sometimes a trip from A to B won’t be recognized, but a trip from B to A will, even though the settings on the app and my phone are identical on both legs of the trip...(probably more of a gps issue and not an app issue). I have multiple cars on this app, and even when I am a passenger in my second vehicle, it affects my score when in that vehicle that is on the policy and app. There should be an option when riding as a passenger to identify that. The app should really only record the driver’s data, and not mine just because I am in the car, affecting my score and discount. I haven’t found a setting to toggle this without turning off Bluetooth while traveling as a passenger. Overall, I think the app is good, and it helps me maintain awareness of my driving habits every morning and evening. I love the map feature, even though it is sometimes not accurate . My driving score is a 96, and I think it would be higher had the app not recorded trips in my second vehicle, which I wasn’t driving. Minus the above concerns, this as an app is a great tool to monitor your driving habits, and is definitely a recommendation..Version: 3.0.3

An Archaic Artifact older than the civilization itselfDespite multiple feedback resonating with this review and lost in the stacks of many more, this antique app lives on. Despite advancement in technologies which this gizmo conveniently skips over we are left with an unsightly vintage. Maybe the developers of this app and the technology are time travelers from millenniums ago that came did their thing at drive safe and save ;) headquarters and receded back to the bliss of the 1st century AD. I am certain folklores can be unearthed if we looked hard as to how those asinine time travelers were banished to even step into the pebble stone streets of the dawn of the civilization. Human reflexes are life saving measures we all are genetically adorned with. Why let such ineffective technologies get in the way. Let this app be lost through to the outer space with the last remaining ozone gap in the stratosphere. But hey this app can’t go up that high. So we should just accept this as the harsh truth we StateFarmers have to live with..Version: 3.10.0

Good AppMe and my wife really enjoy this app, it passes along great savings. I have noticed I do drive a lot more responsibly as well now (don’t speed, don’t get on phone, always thinking about the road ahead to avoid excessive braking/cornering). This is great especially since we recently became first time parents and drive much safer with our baby in the car now. One recommendation though, if me and my wife are in the car and she’s a passenger. She gets dinged for being on her phone even though she isn’t driving so every time we drive somewhere together she has to remember to turn her location services off. Sometimes she forgets to turn it back on and it misses some of her trips. My suggestion would be to have the app analyze both users phones and select the user who’s phone had the least amount of dings during the trip (ideally the actual driver should have less dings then the passenger in any case)..Version: 3.7.3

IThe drive safe and save app is still recording my mileage saying I’m going way over the speed limit when I not and you guys took out savings away on this 6 month plan but no one will give me a straight answer about it not someone from drive safe and save when I call the telephone number or our agent and it’s not right that the app has to be on always for u to record the times we drive our cars and know where we are 24 hours a day you don’t need to know where we are every minute of each and every day I been thinking of dropping our policies back to what we had before we changed it to the million dollar policy we have now if u guys are going to take our savings away from us without any reasons our agent just keeps saying to call drive safe and save and you guys keep telling me to talk to my agent I keep getting the runaround I’m tired of getting no right results.Version: 3.5.3

Too many false speeding eventsI am a precise driver. I know my speed and I use cruise control to stay at or below the speed limit. The app has frequently indicated speeding events for me, sometimes 30 mph over the limit, and there is no way that is correct. I am NOT using low power mode which can cause problems like this. I have had to call in to customer service to correct these false speeding events, but it’s a real hassle because they want to know so many details (time trip started, time of event, posted speed limit, indicated speed limit) for each of multiple events on a trip. I don’t want to spend time on the phone correcting what shouldn’t be happening because of their app error. I’ve given up calling in the corrections, so I guess I’ll have to live with less of a discount than I should be getting. But maybe State Farm will get a hint from this review to fix the problem..Version: 3.3.1

Battery UsageI enjoy that you’re able to see the specifics as to how they rate your driving & how they show you on the map where certain things happened if you get “dinged” with speeding/hard braking/phone usage, etc. One problem I’ve noticed, living in an area where some spots can have a lot of deer, if I brake due to a deer running across the road (which you’d think would be the safe option), I end up getting a lower driving score for hard braking & it tells me to keep a safe distance from the car ahead of me.. except it was for a deer, not me following too closely. Also, not too thrilled that it marks you down for using navigation apps, as I use my phone for gps sometimes. Even to skip songs or have someone else use your phone for you, it marks you down. I know it says the phone usage doesn’t effect the discount, however, it lowers your overall driving score which does effect the discount. Another issue I’ve ran into now that I have to have my location services on all the time along with Bluetooth, I’ve noticed that my battery is dying so fast!! I used to get away with not even charging my phone at night sometimes because the battery would still be high enough from the previous nights charge & now I’m having to recharge my phone at least twice a day - it’s really kind of inconvenient. If I charge my phone while I drive (suggested by State Farm), then I can’t listen to music, as it uses the same plug in area on my phone..Version: 3.1.4

Drive Safe review :I’ve been pleased to see how my driving is rated. I do have a concern that often my braking looks as if it needs improvement. While I use interstate 10 to and from my home, this reading does not reflect when another driver quickly cuts in front of me or for construction changes that occurred since I last drove and that were not marked well. As for my speed, it varies with the flow of traffic which is most always over the posted speed. I hope consideration is given to these factors. Not sure how one would program for that, but hopefully it will become a consideration. Also, I never saw an initial reduction in my premium which I thought would be reflected when the next premium was billed. Was there supposed to be one for just installing the app. Thanks for your consideration of my concerns and for any reply you might have..Version: 3.9.5

Good app, but too sensitiveThe concept is great, it’s a little too sensitive for braking the most, and for turning to fast also. I have been marked down for the braking my car did to lower speed, and even if you leave a very safe distance in front of you, when that person in front stops hard, you will still stop somewhat harder than normal to keep that safe distance. Has nothing to do with being too close. Or say the light changes to yellow, you know it turns to red fast so you stop to catch light but have to brake harder to stop in time. It’s not an unsafe stop, would definitely be more unsafe to run through intersection on a red light. The braking gets me frequently and I am definitely not stopping too hard. Occasionally the turning to fast gets me, but the speed it wants you to turn is more unsafe then going a little faster to the points it’s says typing turned too fast. Have never had an issue with accelerating too fast so that doesn’t seem to register as too sensitive for me..Version: 3.8.6

Good Start, Needs OptimizationOverall the layout and functionality of the app is pretty good. The details for each trip were nice to see, but they recently removed the star rating from each trip summary. Now you have to go into each trip specifically to see how you did. The extra claims/taps seem unnecessary. Also, there have been times where I’ve been “dinged” for items like speeding, or hard braking, but when you look at the associated map, there are no occurrences reflected for location. It makes me second guess the legitimacy of some of those reports. Lastly, there are some scenarios that I’d like to see addressed. For example when I’m stopped in a parking lot either waiting for my kids, I may use the phone. Once I resume my drive (with them in the car) the app can ding me for phone use. That doesn’t seem right. Also, I can’t let anyone use my phone while I’m driving Or, use my phone in my own car if someone else is driving. The system isn’t smart enough to know the phone is being used by a passenger. I’d like to see that addressed..Version: 3.3.3

App is a bit unfair at times...I enjoy seeing the feedback on how I am driving. My husband and I compete for the highest score. However, there are a few things about the app that I don’t like. First, I wish that I did not have to be logged into all of the vehicles on my account. I drive a car other than my own very rarely. But my phone will hook to my husband’s car when I’m a passenger, and then I get his driving score. But what’s worse, if I pick up my phone while we’re driving down the road, I get counted off... and I’m not even driving! I really get aggravated by that. Secondly, I have been doing nothing wrong and have been counted off for braking because I chose to stop rather than run the red light, or because I came over a hill and a farmer was stopped in the road. Situations that are completely out of my control, and I get counted off. That also irritates me a bit. It is a bit ironic to me that I get penalized for not running a stoplight, but if I were to run through it, my score would not be affected. Seems to me, one of these things is worse than the other..Version: 3.1.6

Hard braking & phone use needs to be fixed!I have been using this app for several months now and I think it is encouraging people to run red lights to avoid being penalized for “hard braking”. If I am driving the speed limit & start braking when a signal turns yellow just hard enough to be stopped when it turns red, I shouldn’t get a hard braking penalty but I do EVERY time. The only way to avoid it is to run the light. And it is ridiculous that I went from a score of 100% to 87% for ONE so called hard braking incident. Also I have been penalized for phone usage twice when my phone was in my purse on the other side of the car and I wasn’t even using my car’s hands free option-no phone usage at all! It is very frustrating to be penalized when I am not doing anything wrong. My agent says these things don’t affect my premium, but I am not so sure. And I do think the app is encouraging people to run lights to avoid the hard braking penalty. Please fix these issues State Farm! I see from the reviews that I am not the only having them..Version: 3.6.8

Not a true acessmentI don’t believe this device provides a true assessment of my driving skills and abilities. While it registers that I am ‘using my phone’, it doesn’t know for sure who is using the phone. So while I am driving, my son, sitting in the passenger seat, is using my phone...NOT me! Yet, it registered that I am using my phone, and marks me down. Or another situation that should not be counted against the driver is when the driver is using the GPS on the phone for navigation. During this instance, the driver isn’t handling the phone, but the phone just instructs where to go. Additionally, when the phone is used in hands-free mode! How is that counted against the driver? And, it may make me down for braking too fast/hard, but it doesn’t know that a big-rig just pulled out in front of me, and my quick reactions to brake hard just saved my life, along with all my passengers lives...when it was the big-rig’s fault for pulling out in front of me to begin with. So, I think there are some areas that need some tweaking that needs to be done to make it more accurate..Version: 3.1.6

Jake from State Farm Must Drive Like an Old LadyI got the app in order to save money on car insurance, even though I am trepidatious about Big Brother. I have not had a ticket or an at fault accident in over a decade. I have had people make fun of me because I drive so slow and careful. I drive a lot of miles in car A and almost no miles in car B. Car B I was am saving about $40 every six months. On car A, the one I drive a lot, I am saving about $20 every six months. However, I continue to get dinged for excessive acceleration. Almost every stoplight that I take off from, I lose points. The funny thing is that I drive a Prius. I am not sure if Jake has ever driven a Prius. But, the only way I could take off slower would be for Jake to come and push the car from behind every time I hit a light. I will continue to use the app, a little savings is better than none. Plus, I enjoy yelling derogatory remarks at Jake every time something happens that I know he is going to ding me on..Version: 3.1.1

Ability to classify driver or passengerUpdate after Developer Response: I changed my review from 1 to 4 stars. At the time I wrote my 1-star review (below), that function had been removed. I am glad it is back now. Giving 4 instead of 5 stars because it’s still not perfect especially for things like when they have the speed limit wrong. I know they have a procedure to fix those, but it’s too annoying to do and should be easier to report. Original review: I don’t appreciate that the ability to classify whether the connected phone was a driver or passenger, was taken away on the last update. My phone has the app but my husband’s doesn’t. He doesn’t want the app. Every time we’re both in the car and he was driving, for the several months the feature was there, I always made use of it, switching it to passenger for those trips where he was driving. It’s actually literally happening right now as I type. But because you took away the ability to specify my phone as a passenger phone, the app will now assume I was using my phone as I drove! I don’t appreciate that..Version: 3.9.5


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