PNC BeneFit Plus Negative Reviews

PNC BeneFit Plus App Complaints & User Negative Comments 2024

PNC BeneFit Plus app received 11 complaints, negative comments and reviews by users. Have you ever had a bad experience using PNC BeneFit Plus? Can you share your negative thoughts about pnc benefit plus?

PNC BeneFit Plus for Negative User Reviews

✓ Extra workThe process to upload and get paid is much harder than other fsa companies.KompostkidVersion: 6.3

✓ Getting Better but still not there yetCompared to my bank’s on-line banking processes they have a long way to go..Dom 3:16Version: 10.1.1

✓ Login experience is horribleCan’t save credentials, can even persist them in Apple storage to bring them up, and no Touch ID. Don’t bother with the app unless you have to, your browser will make the login easier..JeffWinGRVersion: 7.5.1001

✓ PNC HSA AcctThis is one of the least user friendly Bill Pay type websites I have ever used. 2 issues, one minor and the other very irritating. First issue is when logged in, two of the action choices are make a HSA transaction & Manage expenses. Manage expenses is actually where the Bill Pay feature is hidden in. The more irritating issue is going through the process of setting up the payee, entering the amount to pay and selecting pay now. But what happens is that bill doesn’t get paid, it just shows up as “Payable” in manage your expenses. I’ve had numerous bills paid late when I check in a few weeks later and see that its “Payable”. Then you have to confirm that you want to pay it again, very irritating process. Why ask if you want it paid now when that means nothing?.PncissueVersion: 10.1.1

✓ Needs work!Probably the most frustrating part of this app is the fact that it never keeps your login information and you have to answer security questions on top of the login and password. This is a little over cautious I would say. It needs to have touch ID enabled so that you don't have to go through a huge process just to login. In addition to this problem, I think there should be additional settings available and more information when you log into the app. Overall, the login process is by far the most annoying piece!.Jewells67Version: 4.5.0

✓ Will not openThe app opens long enough to enter user info and then when you hit done it closes in to the background. Upon pulling it back to the front it wants user info again. Repeat the same thing again and again......SamandJakeMOMVersion: 6.0.1

✓ Like pulling teeth to use this accountMy problem is not so much with the app but the plan itself. I’ve probably had 4 or 5 other HSA plans at other employers and never an issue getting reimbursed or using it for payment on medical services. With PNC no level of documentation is sufficient to prove what you used it for is good enough. Expect to need 3 or 4 variations of receipts from your physician visit for them to consider allowing you to use *YOUR OWN MONEY TO PAY YOUR DOCTOR!* I can’t wait for the year to be over so I can opt out of this account..TDOTayVersion: 14.0.1

✓ PNC benefit plusIt works fine when they don’t ask u to manually enter your credentials when u have Face ID enabled. They always ask at random times when they know you forgot the credentials it seems like..MustanglovernutVersion: 8.2.0

✓ TerribleEvery time there is a claim it’s a problem. No matter how many times I call or turn in receipts it’s a problem. Most places are coded so the card won’t work if it’s not an approved expense but it is still a giant ordeal every time I use this card..Mallocup76Version: 9.1.0

✓ AwfulThe app is just no good. Yes you can check your balance, but first you have to login which requires user ID, password, and a security question every time. At the very least it should remember the user ID. It's so dated feeling and looking. Simple updates could make it so much better but the developers seem incompetent..MathGeek_314Version: 4.5.0

✓ Needs improvementI love the idea of this service, but the application is poor. Why must I submit a receipt after I use the debit card at the medical site? It seems cumbersome and purposefully an additional unnecessary step. I’m seriously reconsidering reenrolling in the program next year because Of the hassle..Anne91721Version: 6.5.700

PNC BeneFit Plus works most of the time. If it is not working for you, we recommend you excersise some patience and retry later or contact PNC BeneFit Plus.