IParkit Garage Parking Negative Reviews

IParkit Garage Parking App Complaints & User Negative Comments 2024

IParkit Garage Parking app received 37 complaints, negative comments and reviews by users. Have you ever had a bad experience using IParkit Garage Parking? Can you share your negative thoughts about iparkit garage parking?

IParkit Garage Parking for Negative User Reviews

✓ App works but they discontinued discountsYou can skip doing business with this garage company. They jacked their rates 60% a few weeks back and using their reservation feature no longer qualifies you for a discount. They eliminated their competitive pricing advantage and no longer differentiate from any other low service parking lot..House_plantVersion: 2.3.1

✓ So not recommend!Downloaded the app for a 730 reservation tried to use it and it didn’t work. Had to pull a ticket and now they claim my tickets are two different times when it’s obvious that one of the tickets took place within my reservation time. Definitely will be using a different system!.Ja_Kar_ElVersion: 3.1.0

✓ Horrible! Watch out!The app will not allow you to delete your credit card info, and will not allow you to delete the account. This seems like a violation. Moreover the customer service is totally non-responsive on this issue. I have sent multiple requests for a fix with no result as of this day. I was number one on the live chat and no one came live. Really bad..MryomomusicVersion: 3.4.3

✓ Theater parkingUsing this app has been a complete struggle. It would not access today for parking, only 4/23. It would not access garages near theater. Would not let me select date or time. It would not use my default credit card. It took many minutes to complete the reservation. Just grinding. The 30 or more minutes invested to reserve a parking space were a great waste of effort and time. Probably will never use it again. Very in-impressed!.Waste of effort!Version: 3.4.3

✓ Took my moneyI reserved a space via the app and when I input my card info is said it was wrong and I check and all my numbers where right so I tried it again and it said it failed so I just closed the app, come to find out i looked at my bank account and it took $14 and I didn’t have anything reserved.Nemo3617Version: 3.2.3

✓ Zero starsI will light your spot up until you refund my money. Reminder… My card is attached to this app… I entered and when I left it failed. The garage attendant eventually let me out and I haven’t been able to use it since. I have contacted the company multiple times. It is clear they farm out their customer service, because I have gotten multiple auto responses that have not resolved my MAJOR issue, which is I got charged $95 because no one resolved my issue. I can do this all day. Fix it..FffffffffffUuuuuuuuuuuuuVersion: 3.3.1

✓ Needs more payment options not only reservationsI wish you could use this app to pay for parking without having to buy a reservation. My doctors office discounts my parking ticket, I’m there a few times a week so the discount really helps. The kiosk machines in the lobby (center city garage in Philly across from Jefferson hospital) are ghetto and they let homeless people sit in there. Be nice it that was a feature on this app. So I didn’t have to deal with that or fix your machines and stop letting homeless people roam around all day and night..Green man666Version: 3.4.3

✓ Don’t Want to Have to Register with Credit CardHaving parked in their garage I was excited to see an app to allow me to reserve parking and to pay by phone when leaving. But with all the different stores and organizations getting hacked and customer info getting stolen I don’t want to provide credit card info that could be at risk to hackers. Just ask me for my credit card and/or method of payment when I’m ready to leave —just like I do now when I insert my parking ticket for a credit from a store for parking and then the payment machine in the garage. Might be a great app I’ll never know because I’m not leaving my credit card info when too many places customer data is breached from lax cyber security..BenR16Version: 3.2.1

✓ Less likely to use againThe first two times I used the app, in Chicago’s theater district, it was wonderful. The third time my confirmation could not be read by the garage machine; because I was holding up the line of cars, I had to take a ticket...I had to find a parking garage attendant for an assist and help to fix the ticket and my confirmation. I’m reluctant to use the app again..CrystalLakeGalVersion: 2.3.4

✓ WonkyI use the app every day that I go to my office. For lack of a better term, it is wonky. I make sure to pay in the morning before I leave to make sure that I can get in, reserve and save my reservation (screen shot or Apple wallet). It often shuts down mid-reservation or goes to a grey screen. I can’t count on it to open when I need it. Many of my colleagues have said the same thing. I love the savings and it is definitely a benefit v. pulling a ticket..Logan Square ParkerVersion: 3.4.3

✓ When has it worked?The app hasn’t worked since downloading it glitches and i can’t get to my actual account without the app closing every time which is not like the website or the customer service of this company is even better. I’m having an issue with my monthly parking all all I’ve gotten is a phone attendant yelling at me, the actual attendant at the garage shrugging his shoulders and emails/ voicemails falling on deaf ears. So yeah, when has it actually worked?.CharityGoodenVersion: 2.3.4

✓ New update kills appSince last update my app opened scanned to park this am and then has since “killed” itself and will not reload with every technique used. Hopefully it will work soon so I can exit the parking garage. Other than this issue the app has been smooth and easy to use..Stephysnow9Version: 3.2.6

✓ The worst parking app I’ve ever used!This app is not user friendly and I plan on never using it again. I kept having to reopen the app, re-enter my address destination before I could make a reservation. In addition to all that I was charged an additional $4.00 outside my already prepaid reservation in order to exit the parking lot. THE WORST PARKING APP EVER!.SunGoddessVersion: 3.3.1

✓ Registration ends if you go to other appI tried to register, but when it asks for information like license plate or credit card number and I go to another app to look up/copy the information, when I come back to this app, the registration has somehow been cancelled forcing you to start over. I gave up after this happened twice..RumpelmanVersion: 2.2.1

✓ Website made wrong reservationI tried to make a reservation from the website and after I input my payment information and hit pay, the reservation was for the wrong date and I am unable to change it because I never received an email receipt. I downloaded the app and after hitting make payment it takes me back to the previous reservation that I can’t change..CcxcaVersion: 3.4.3

✓ Crashes when adding to Apple WalletSeems like the way to handle parking payment, would be better if it didn't crash when you add the ticket to Apple Wallet..Randomnickname1601Version: 3.4.3

✓ So many glitchesApp has way too many glitches for being an app needing to be used to get in and out of places USING the app. App will all of a sudden close out while you are attempting to log in. I purchased a monthly pass; and then was not able to log into my account again to access my monthly pass and i had all of my correct info. Just a horribly made app.... great concept; poor execution..MacktayVersion: 3.0.6

✓ So much for saving moneyI was very excited to try this app. It worked great but there is a lack of explanation on how payment works. Don’t prepay for your parking because you will still pay for any unused time and they will not refund you any money. There were no clear disclaimers stating this so unfortunately I overpaid and it defeating the purpose of using this. On top of this, it took me several tries to actually reach someone in their customer service department. They are not quick to respond!.Unsatisfied_customer!Version: 3.2.3

✓ RipoffJunk!!!!!.Safety ToddVersion: 2.2.1

✓ ParkerHave had to re-download the app 3 times. It has twice simply brought up the green screen then not advanced. Also, tried to reset password once. Was told instructions were emailed to me and they were not. Very clunky app but better than using SpotHero, who screws garage owners and parkers, equally..MoriHonVersion: 3.2.9

✓ App double-charged me, no responseHad no choice but to use this app for parking in Pittsburgh. The app double-charged me, and since they allow you to make reservations without an account, I had no account to submit an issue for it. I submitted an issue through their website directly and more than a week later I still haven’t received a response. Only use this app if you want your money stolen..Invictus101Version: 3.4.3

✓ This app is VERY buggy!I had to find the parking reservation 4 times, and it had multiple error messages on the checkout screen for my parking reservation. I REALLY hope it did not charge me THAT many times, if it did, I will be in contact with customer support ASAP!.LostBoyZephVersion: 3.2.3

✓ Terrible AppThis app is great when it actually works. I try to update my account by going to “account settings” and it takes me straight to the garage page. I try to book a reservation and it sends me to the express rate page. A lot of bugs and freezes. Need an update on this app and need it now..BigCatsLeftTitVersion: 2.3.2

✓ Doesn’t work as advertisedI downloaded this app so that I could save money parking in a garage that advertised an express pay price of $10 for the day instead of the usual $20. It did not work any of the 3 days I had to park in that garage so I ended up spending $60 instead of $30. I work construction and carry a lot of tools and often change locations daily so I try to park close to my workplace so I thought this app could save me money. I have emailed support 2 times and have heard nothing back. At this point I do not recommend wasting space on your phone to have the app..PeteDog3899Version: 3.0.4

✓ Keeps changing timesIt keeps entering later times to start. 8:09am now. I enter 8:30. It decides to make it 9:30. Same for other times (this place and me are in same time zone). Can’t book < 1 hour in advance? No message to tell you that..Dmd8475643Version: 3.4.3

✓ Not SatisfiedThe app offers monthly parking but I was unable to sign up through the app as advertised. It took 7 attempts then I was quoted an amount but was billed $160 more. I sent an email requesting assistance and I’m still waiting after 1 week. Fix your app and offer options for immediate assistance or at least during certain hours. I will be looking for a new parking spot next month..AshppngprettyVersion: 3.4.3

✓ BewareHad an issue after a recent update - app went straight to a reservation instead of just paying to park as I go. I was charged for a 3 hour reservation I couldn’t use because I was trying to park overnight- sent an email to report the problem and have been ignored. In other words- too bad we will just keep your money..RadkellyVersion: 3.3.1

✓ I wish it worked!Several times now I’ve tried to park and my app didn’t work on the way in or on the way out. The staff has always been helpful but not always immediately available. So, I sit and wait!.DbrittnVersion: 3.4.3

✓ Crashes way too muchThis app crashes way too much, I’ve tried to find parking in downtown Chicago and it always crashes before I can finish my transaction then I’ll have to go back in try it again. It’s made me have to contact customer service cuz of how bad it’s messed up.Nahrain.nahoVersion: 3.3.1

✓ Frustrating!!I have had to interface with this company to try to get yearly passes to a regular event in my town. Even though I have an account, I HAVE to purchase EVERYTHING as a guest. I also cannot add a new account. Tried called customer service on the phone, no one answers ( I suspect on purpose)!! Worst app and company EVER. If I had a choice to go elsewhere, I would..Milwaukee MolVersion: 3.4.3

✓ App is buggyLike other people are describing, the app is so finicky. If you get out of app to look for any other info filling out registration it exits and just makes you start over again. I saved all my info (license plate, name etc) and for some reason it didn’t exist and I kept having to redo it. The app gives a discount on parking which is worth 3 stars but I can’t give more due to the user experience driving me nuts..K.06sjav.57Version: 2.5.0

✓ Never againUsed this once and never again. Scanned in fine. Had trouble scanning out. Machine kept telling me I never scanned in. Finally got someone to assist me and she was able to let me scan out! A month later I get a bill for $419!!! My initial scan times out or something after 10 days and charged me for the entire time!!!!.Sus1675Version: 2.5.0

✓ Government ramp in MinneapolisWell everything was smooth going in but unfortunately there was no tickets to grab that it tells you where you parked and if you are not from downtown and are in a hurry you will likely forget , there was 2 parking garages ,one the gov center one and 4th st ,well I went to wrong one and I could not find my car the garages look identical so I’m walking up and down 8 floors to only realize there I m in the wrong garage! LOL so I get in my car on way out and my scanner won’t let me out thank God for whomever was behind the help desk she was kind and helpful and I finally got out of Minneapolis ufda.Silly4Version: 2.2.1

✓ Being over charged for months.Where I park is $14 early bird. When I first started using the app it gave me a discount 3 times but then I realized on my credit card statement I was being charge $24 for months now. This app is stealing money from people I don’t think $10 should be a service charge. Beware of this app..Cjl252Version: 3.3.1

✓ Express Pass is frustratingThe Express Pass user experience is missing a few key features that you’d want, such as the ability to view details of the current reservation (e.g. entry time, location, rates). After scanning into a garage you’re left confused about whether it was even registered, and furthermore what it will cost..IdardyVersion: 3.4.3

✓ The WorstI’ve had nothing but a terrible experience parking with this company. Both my car and my girlfriends cars were damaged by lot employees, and refunds for not being able to park in full lots have never been processed. Customer support has basically ghosted me, and I’m extremely upset. I’d rather walk next time than drive my car and park with this service..JoeTheArchitect1697Version: 3.3.1

✓ Spotty performanceDifficult to use on iPhone. Often need to restart several times before I get a transaction to complete. Pricing is unpredictable. Interaction is complicated- slide on one page, tap icon on another, tap anywhere on still another page..GJSZVersion: 2.2.1

IParkit Garage Parking works most of the time. If it is not working for you, we recommend you excersise some patience and retry later or contact IParkit Garage Parking.