Greenlight Kids & Teen Banking App Support

What is Greenlight Kids & Teen Banking? Description of Greenlight Kids & Teen Banking 3789 chars

Greenlight is the loved, trusted banking¹ app and debit card for kids and teens — with an educational investing platform and safety features for the whole family. In the app, kids and parents create their own logins with two different experiences.

GREENLIGHT CORE
Teach your kids smart money management.

- Debit card for kids and teens
- Educational app with core financial tools to earn, save, spend and give
- Parental controls with spend limits, approvals and real-time notifications
- 1% on Greenlight Savings Reward²
- Investing for Parents Lite
- Greenlight Level Up™ — the game-changing money game
- Family Cash Card, the credit card for parents with up to 3% cash back³ to pay for college

GREENLIGHT MAX
Everything Greenlight Core, plus our full suite of investing tools and protection plans.

- 2% on Greenlight Savings Reward²
- 1% Cash Back²
- Investing for Kids
- Investing for Parents
- Greenlight Black Card
- Priority customer support
- Identity theft protection
- Cell phone protection⁴
- Purchase protection⁴

GREENLIGHT INFINITY
Everything Greenlight Max plus features to power their independence while staying safe and connected.
- 5% Greenlight Savings Reward²
- Family location sharing⁵
- SOS alerts⁵
- Crash detection with 911 dispatch⁵

WE’VE GOT YOUR BACK.
Kids can’t spend what they don’t have. No overdraft fees. No overspending. No surprises.

- Manage access and budgets for ATM withdrawals
- Turn card on or off in the app
- Greenlight comes with an EMV chip and parent-controlled PIN
- No cash back at the register to curb unmonitored spending
- Automated blocking of unsafe spending categories
- Greenlight uses several security features to help protect your accounts from unauthorized access
- Funds available through the Save, Earn, Give and Spend functionality are FDIC-insured, through our partner Community Federal Savings Bank
- Funds available through the Invest functionality are not FDIC insured but may be SIPC insured through our partner DriveWealth, LLC.

Our Support Team is available to help 24 hours a day, 7 days a week


Your California Privacy Rights: https://www.greenlight.com/privacy/#your-california-privacy-rights
Do Not Sell My information: https://www.greenlight.com/data-request/Greenlight

¹Greenlight is a financial technology company, not a bank. The Greenlight app facilitates banking services through Community Federal Savings Bank, Member FDIC. The Greenlight card is issued by Community Federal Savings Bank, Member FDIC, pursuant to license by Mastercard International.

²To qualify for Greenlight Savings Reward, the Primary Account must be in Good Standing and have a verified ACH funding account. See Greenlight Terms of Service for details. Subject to change at any time.

³Earn 3% when you spend at least $4,000 in a billing cycle, 2% when you spend at least $1,000 but less than $4,000 in a billing cycle and 1% when you spend less than $1,000 in a billing cycle. See the Credit Card Rewards Terms and Conditions for details: http://www.greenlight.com/cardholder-terms.

⁴Provided by Virginia Surety Company, Inc., cell phone protection is not available to residents of New York.

⁵Requires mobile data or a WiFi connection, and access to sensory and motion data from cell phone to utilize family location sharing, SOS alerts and crash detection features. Messaging and data rates and other terms may apply.

© 2022 Greenlight Investment Advisors Investment Advisors, LLC, an SEC Registered Investment Advisor provides investment advisory services to its clients. Investing involves risk and may include the loss of capital. We only use the Value of Investment within the app store screen to show how the app works. It does not represent real customer investments or accounts.

Greenlight Kids & Teen Banking App User Reviews

What do you think about Greenlight Kids & Teen Banking app? Ask the appsupports.co community a question about Greenlight Kids & Teen Banking!

Greenlight Kids & Teen Banking Pros

✓ Great so far, but...This app is just what we’ve been looking for... mostly. My only complaint is that sometimes my children have to pay me back for something where they didn’t have their card or they needed cash on the spot. They can move money out to my Parent Wallet, but I can’t move it from the Parent Wallet back to my bank account. I’ve read other reviews and the response is always to email customer support and they can do that for me. However, I don’t want to have to do that all the time.... especially for a small amount of money. I keep a meticulous budget each month where I account for every dollar, but if I can’t move that money back into my bank account, then my budget is off for the month. Is there a reason we can’t transfer money from the Parent Wallet back into my bank account? It seems silly I can’t access my own money in the Parent Wallet..LPresley5Version: 4.1.0

✓ Great way to deliver allowance!My 12 year old son is like a lot of kids his age, meaning he always seems to lose cash when he’s out running around. We also never know how much he might need for any event, and we’re weary about giving him a lot of cash. Pairing the Greenlight app with his phone and Apple Pay, means he just keeps up with his phone for money (most places anyway). If he needs more money, I can easily transfer it over. It’s a MasterCard, so most places take this card too which is great. Allowance is another way Greenlight is perfect for us. I can set it up to auto-apply on a set day, and can even pause it if needed. Finally, if for some reason the card or number is compromised or stolen, it only has whatever is in his account available. We knew the balance pretty low, so if that happens it’s pretty easy to recover..Mr. BhollisVersion: 3.7.0

Greenlight Kids & Teen Banking Cons

✗ Complicated to Activate!After 4 emails back and forth and 3 phone calls, we may finally have a working card. The app makes the process sound easy but it doesn’t tell you that if you and your spouse have a joint banking account, their information must be submitted when initially setting up the account or the account gets frozen with no notification to you. Your card arrives in the mail with simple instructions to activate it in the app. When you try to do so, you get an error message that makes no sense and doesn’t tell you that your account is frozen or why. I then had to email a picture of my husband’s ID, add him to the account, and he was to get a text linking him to the account. After 3 tries he still didn’t receive a text. I call customer support again, go through 10 security questions and the agent says she’s activated the account. Then she sees there’s a freeze on my account so I have to talk to a higher level. Ten more security questions and a long hold time with this person and now I MAY have a working card. Way too much hassle and all along I assume I’ve been paying $5 a month and the money I loaded from my bank account to my parent wallet on the app has been inaccessible to me. I hope it gets better from here!!!.Christine BugsterVersion: 3.0.3

✗ Great until you need customer serviceI had this card for my two daughters, and like kids do, they lost their cards, no problem right? Just call and get a replacement right? WRONG! You get someone at some call center who proceeds to ask you about transaction amounts and dates and which bank account and on and on, now I’m all about security, but when you have asked for my name, my Birthday, last 4 of my social, my home address and the phone I’m calling from is attached to the account? This is ridiculous and unnecessarily time consuming. Security is important, but if you can’t find a more efficient way to marry it with convenience, your system needs to change! So, now I want to just cancel an dole out allowances the old fashioned way, get transferred to the black hole of customer service, waited 17 minutes on hold, finally hung up! If your call center can answer in 2 rings, your other “ department “ shouldn’t take 17 minutes +. Of course I conveniently was unable to talk to anyone about closing my account, guess I’ll have to do it from the bank end. You have been warned!.DirtSailor66Version: 1.23.4

Squashed some bugs. Polished some shiny new additions. Update your app for an improved experience..