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Lease Exchange: Car Trader App Complaints & User Negative Comments 2024
Lease Exchange: Car Trader app received 40 complaints, negative comments and reviews by users. Have you ever had a bad experience using Lease Exchange: Car Trader? Can you share your negative thoughts about lease exchange: car trader?
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Lease Exchange: Car Trader for Negative User Reviews
✓ Lack of search optionsThere are plenty of cars on here but the unfortunate thing is you cannot search just around you so you don’t have to travel across country to get the far you want. This needs to be fixed!.Version: 1.8.3
✓ SCAMMERS / CROOKSI downloaded this app yesterday. That evening I had two people text my personal cell phone number. They are trying to get my social security number. My thing is how did they have access to my address and phone number? This app is not safe. Do Not Download This App . The ppl act like they work with this company and are trying to help you r trade your lease..Version: 2.4.1
✓ Not for serious inquiresMost people here won’t be serious as you will see folks with credit score in the 400s asking to lease your when you know for sure they are gonna be turned down..Version: 1.8.3
✓ ScammersIt says in app purchases and once you download app it automatically tells you that card on file will be charged within 3 days. I blocked their charges, watch out for these scammers. They also have no live support, very convenient for this trash app..Version: 2.3.6
✓ No value. Not enough users.No value. Not enough users. Difficulty to contact sellers directly. Also no data on what others have paid or what is available in market place. So no tools to adjust or determine if good deal or not. Also no tools for accomplishing this is best way - like standard forms. Then there is the misrepresentation of the site - they have very old cars - low inventory stale ads they don’t take them down for months. Like someone in October who is leaving the country has waited for four months and hasn’t left yet. Ridiculous. I will cancel. Good idea. Not working also not enough support..Version: 2.4.1
✓ Scam ArtistsWhen you try to search for a car, they put you on a screen to pay for their premium version. There is no X button to not pay for the premium version for nearly 20 seconds. They are just hoping people think you HAVE to pay and do it solely due to that fact. Whoever runs this app are scam artists..Version: 2.4.1
✓ All the listings are sold months agoI have tried over a dozen listings in my first day to find a lease to takeover. Each one has indicated that the car was sold/transferred from as little as several weeks ago to a year ago. Don’t know why I paid for this with old Listings!!.Version: 2.4.1
✓ Scam. Useless. Waste of time.User interface is a joke. Filter is useless. Ads are outdated and make no sense and not real. No responses from ‘owners’ and no way for owners to list vehicles anyway or be reached directly. Contact is thru a chat function in the app that no one every responded to. 1-2month old ads, sometimes even older than that. Vehicle locations not shown. The whole app is a scam and useless. Get the 3 day free trial and see for yourself if you must. It’s a joke..Version: 2.4.1
✓ Scam?I’m pretty sure it’s a scam. It says you get UNLIMITED messaging if you get the premium for $20 a week lol but really it doesn’t let you do anything but save cars without getting the premium. If you really want to try it out just get the free trial then change your subscriptions in the App Store and you can get it for $4 a month. I messaged about 30-35 lease offers and not a single one responded. It’s been three days. Some new some old but all had zero response..Version: 2.4.1
✓ Crooks- hidden chargesThe app is crap, they would subscribe you for expensive subscription just to see the listings. I did not even know they were charging me until I got my statement . Just use Swapalease instead, much better service.Version: 2.3.9
✓ Quite a let down actually.This app requires a $20 per month subscription to connect with the listing. Lures you in with some promising listings. You subscribe and reach out to the listings and don’t get any response. Then you realize all they are stale listings from previous years that are probably no longer available, but haven’t been updated . Lister probably gave up after subscribing and not receiving any leads because it’s a paid service.., so the cycle continues. Sleek app, poor business model..Version: 2.4.1
✓ DO NOT LIST YOUR CAR HERE!There’s absolutely no way for you to remove your vehicle listing once you do. They make your phone number publicly available to others even after you tell them your car is no longer available. I’ve emailed them multiple times without success. They post fake ads that are outdated to lure people in. DO NOT TRUST THIS COMPANY!.Version: 2.3.6
✓ Good idea but your better off getting your own carThis is a good idea BUT if your interested in taking over a lease you STILL have to get approved by the leasing company. Save yourself some time and energy and just go lease a car off the lot.Version: 2.1.5
✓ Must sign up for paid subscription to see anything!May purchase a subscription??? No. You need to change it to MUST! You can’t see anything do anything unless you sign up for a ‘free trial’ with autorenewal LOL. Who knows how many listings or what is even on this thing. Probably none if you MUST sign up to see anything at all. DEFINITE DELETE. Waste of time..Version: 2.4.1
✓ None of the people respond backI have been trying to see to get some replies. Atleast the app should notify whether the other person has seen the message delivered or not. It’s like sending a message to Mars and looking for answers..Version: 2.1
✓ No call back so far…I have tried to contact support via text with no success. I called the contact number and reach a robotic voice mail, I leave a clear message with my name and phone number. No response or call back, I need someone to contact me. Next contact on my part is to the better business bureau.Version: 2.4.1
✓ UselessOut of the 16 vehicles that I was interested in, 10 already sold/transferred, 4 never responded and 2 had bad email or phone numbers. Literally 100% of the listings I was interested in were not viable. What’s the point of an app with pretty pictures and a good interface if none of the listings are legitimate? I paid for the app for find a vehicle and all this app did was waste my time..Version: 2.4.1
✓ Predatory, dark pattern subscriptions - don’t trustThe app loads a full-screen modal for its premium subscription, and there is no button to cancel out of the modal and use the app without subscribing. So you feel forced to subscribe in order to use it. After testing, I found that the cancel button on the subscription modal does exist, but it’s on a time delay and only appears after 20-30 seconds. It’s a faint purple X in the top left corner and is easy to miss. No one is going to sit on a screen for 20-30 seconds when they’re trying to use an app — they’ll just hit the subscribe button to keep going — and the developers know this. That’s the point. Any company that encourages dark patterns like this shouldn’t be trusted..Version: 2.4.1
✓ Not User FriendlyDoes not allow you to search your area for all vehicles that are available. You have to search by make and model, extremely time consuming..Version: 2.3.7
✓ Have to pay to talk to sellersWas trying this app for the first time an then out of no whree i have to pay to talk to sellers already hate the app I shouldnt havr to pay monthly to try to lease switch a car to my name.Version: 2.2
✓ False AdvertisementI have contacted 3 people to find a number disconnected and the cars already leased to other parties. However, these listing have not been removed. Terrible experience in just one day!.Version: 2.4.1
✓ Customer service poorTo cancel my membership I tried several times and each time I got a message. No one picked up. There is no button to click to cancel my membership after three day trial. So disappointed. I will have to block the charge D May 2022.Version: 2.4.1
✓ Not enough carsNot enough cars to be live yet. Nothing in my area available. Other online lease transfer services are far superior to this. Can’t find anywhere to cancel my account after agreeing to 3 day free trial..Version: 2.2.8
✓ Old listingsSome listings are out of date, I can’t figure out where the subscription went to cancel it. Had to subscribe just to search. The search parameters are limited..Version: 2.4.1
✓ Erroneous Subscription ChargesStay away! No way to cancel subscription and they keep charging every month. I am having major issues getting my money back for past months. I might have to force chargebacks and flag this merchant with my card issuer..Version: 2.4.1
✓ Pretty disappointed in first 24 hoursApp is to use it easy to use, with good enough information... But messaging system is very basic, and I’m not hearing back from any potential transfer orders. I’ll likely cancel my subscription before the trial is out, although I would very happily pay for it- but I can’t verify if the ‘sellers’ are real or not- may not be!.Version: 1.8.4
✓ Found no results when I search for PorschePlease remove me from your subscription. Your website does not worth it..Version: 2.2
✓ Technical difficulties make this frustratingFor some reason this app has an email address linked to me that’s not linked to my Apple ID, so for a week I’ve been trying to resolve this issue so they could take my money and I could contact car owners. There should be more payment options to avoid this glitch. Still can’t pay for it as it’s set up so I’ll never know if it’s a good option for taking over a lease or not..Version: 2.1.5
✓ RKI haven’t use it fully yet, but I do like some of the good prices. Maybe they can get much better with a call center that the company will walk you step by step threw the whole process..Version: 1.8.3
✓ Scam to get you on a $20/mo subscriptionWebsite forces you to download app to inquire about a car. App forces you to pay $20/mo to contact seller. Can’t even tell if listings are teal or just baiting you to subscribe. Feels like a scam..Version: 2.4.1
✓ Not workingI tried chatting with 5 people to ask if their lease was still available and no responses for 2 days. I don’t think this app is working. Tried calling customer support and recording said due to Covid they are offering support!!!.Version: 2.3.6
✓ No place to end the subscription on mobileI am done with vehicle search and I am not actively searching but there is no place I can cancel subscription, I keep paying money every month. There should be an option to complete or end the subscription,.Version: 2.0.1
✓ This is a scam - FYI will keep charging after you cancelI cancelled a month ago and it just charged me again for this month. Do yourself a favor and try a different app, this one does not operate above board. When I called support they claim to have no live support and you have to leave a VM. Not a chance I ever hear back from this company.Version: 2.3.9
✓ No response on 4 cars and company has not refunded my moneyI tried to take over the lease on 4 cars and no one responded to my inquiry if it was still available. The company has not refunded my money or canceled my subscription and has not provided a way for me to speak to someone..Version: 2.2.5
✓ Bad UXIf you just want to explore available options, know that the app forces you to select make and model to show anything. Makes no sense.Version: 2.3.9
✓ Need location filterThis app would be so much more useful if you could filter listings based on proximity and/or price.Version: 1.8.4
✓ HorribleWas told I’d have a 3-day free trial, but instead I was charged instantly. Turns out the app wasnt for me at all. Have attempted to contact support but the app isnt allowing me to even create an account, verify my phone or email, or take any steps necessary to be able to even chat with support. I'll just seek a refund through my financial institution..Version: 2.4.1
✓ Difficult to useNo way to filter search. Annoying ad pushing their premium version with no way to decline..Version: 2.4.1
✓ No responseI sent a request for 3 cats yesterday and no one responded. I’m not even sure people want to lease out their car. I called and it didn’t even ring.Version: 2.4.1
✓ Appears scammy. Not clear on operationNot clearly stated if this is paid or not. It says you get unlimited messages for $20/month. So what do I get for free? And what service assistance do I get? It all appears to be a scam and wouldn’t help much. Hope this improves..Version: 2.4.1
🙂 Lease Exchange: Car Trader Positive Reviews
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⛔ Lease Exchange: Car Trader Problems
