T-Mobile CallerTunes App Negative ReviewsT-Mobile

T-Mobile CallerTunes Negative Reviews

3.1
3.11494 star

Total 44 Negative Reviews

T-Mobile CallerTunes App Complaints & User Negative Comments 2024

T-Mobile CallerTunes app received 44 complaints, negative comments and reviews by users. Have you ever had a bad experience using T-Mobile CallerTunes? Can you share your negative thoughts about t-mobile callertunes?

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T-Mobile CallerTunes for Negative User Reviews

No new customersSo... I can’t join. The app pops up that no new subscribers allowed. What a joke..Version: 1.0.65

Doesn’t workT mobile no longer offers it..Version: 1.0.72

HmmAllow to use current location keeps popping up and going away cannot get past it..Version: 1.0.17

Needs more useful featuresSo I work where I have to travel a lot. Instead of manually having to call forward, this app should call forward automatically when I’m driving.Version: 1.0.73

Bad appNeeds enough Spanish music !!.Version: 1.0.42

Totally BS!!!This app is such a sham! When you download it from the App Store it doesn’t charge you but as soon as you put downloaded the first page that pops up is pay 599 a month. Total BS you’re going to charge charge in the AppStore not on the first page of the app it’s self. Don’t fake it so you get somebody who is in the dark on your Greedy scheme and will download it and then feel like they’re stuck and have to subscribe to it & paid for it. You will pay for the tricks and falsehoods y’all are trapping your own customers in. Shame...😔.Version: 1.0.42

Are you forcing folks to the $5 upgrade?When trying to click “no thanks” regarding upgrading and going into the app, the link doesn’t work..Version: 1.0.34

Why doesn’t the T-Mobile caller tunes work for new customers?Why doesn’t the T-Mobile caller tunes work for new customers?.Version: 1.0.72

This app is only for upgradesIt will not let me proceed to use it unless I want to upgrade. I already “rent” a callback song through this service, but I cannot make changes unless I want to upgrade for $5.99. Tapping on the option to proceed without upgrading doesn’t take me anywhere. This needs to be fixed..Version: 1.0.34

Another addition to my phone bill? No thanks!My bill is high enough. My callers will just have to have boring old “ring.”.Version: 1.0.42

Horrible AppJust upgraded to the iPhone 13. This app has worked on all my previous iPhones. It’s like what the heck. I wish T-Mobile would get their act together this. I use to like this app..Version: 1.0.72

You have to pay!!!!It does not tell you UPFRONT you have to pay $500 a month! Worthless piece of chit and waste of time!.Version: 1.0.34

No choice in musicIt has the worse music list to pick from. Not a lot of variation.Version: 1.0.17

T-Mobile CallerTunesDownloaded the app and it will not open or work..Version: 1.0.34

Doesn't workHasnt let me download anything in over a month. Won't stop with the pop-ups to access my location and even when I accept it keeps popping up rendering the app useless..Version: 1.0.17

Caller tunes needs update !!😐The caller tunes is ok but it’s App fr Gospel music is out dated and the service u buy for $1.49 plus $1.99 fr each song is Ridiculous because the songs are old and the new songs r not available thru this subscription & u never even get ur free bonus monthly tune ! The only good one is the one u pay $5.00 a month fr and Their new policy of $3.00 per song and good luck asking ur provider fr answers bc they never have an answer! I’m sorry but That’s a lot fr a caller tune just fr my callers to hear while they wait fr me to answer . Even though I like the app I’m not willing to pay this much fr these songs but some1 needs to do something! 🤷🏽‍♀️.Version: 1.0.17

Click BaitThey fail to put a subscription price for a reason..Version: 1.0.72

QuestionI been with t-mobile for 5 1/2 years. I tried to download & subscriber this app. I received a message saying New subscribers no longer allowed use of this app.???.Version: 1.0.72

Update the songsThis is ap is updated with songs .... songs that came out sum months ago is not even on here please update the songs.Version: 1.0.34

No new subscribers?So now I just can’t have a ring back tone? How else can I get one?.Version: 1.0.72

Music whackDefinitely not enough music on here at all..Version: 1.0.42

Old and outdatedNeed new songs, new artist. Very old out dated ringtones.Version: 1.0.73

😐😐😐This never works..Version: 1.0.17

Sucky appThe whole caller tunes thing is a genius idea I love it! However, i absolutely hate the fact that i cannot open this app without it repeatedly flashing the prompt to access my phone! It will not let me click anything it’s glitching! I eventually have to turn off my phone & start all over again because the simultaneous flashing messes it up and freezes my phone!!! Please fix this app!!!!.Version: 1.0.17

Does not work at allDoes not work.Version: 1.0.41

For realThis used to be one of my favorite subscriptions and I’ve just been informed that it’s not available to me because I’m a new subscriber???? Lame.Version: 1.0.72

Never updates music selectionNeeds to update w new songs often.Version: 1.0.17

No StarsWhy have it as a T-Mobile app if it’s no longer letting new subscriptions start? Was a big disappointment.Version: 1.0.65

How do you limit your customers?How?.Version: 1.0.72

App is terribleI can’t get it passed the first screen asking me to upgrade!!! I try to click on the X to get off that screen and it will do absolutely nothing. My only option is to upgrade which I don’t want to do. I’ve reinstalled it 5 times. I shouldn’t have to upgrade to use the app, and I fear that if I do upgrade the app still won’t get me passed the first screen. How is everyone else able to use this stupid app and I can’t? It did the same exact thing on my iPhone 7, and now I have an 8..Version: 1.0.34

I love T-Mobile BUTJust like dtrump just when you thought it couldn’t get worse this app proves you wrong. T-Mobile stop having your children work on your apps.Version: 1.0.58

Previews never workIt’s a shot in the dark when you use your credits. Previews never load or play properly. Also selection is bad unless you like modern pop. Also a lot of the clips are of obscure parts of the song, not the famous riffs. Overall not worth $5 a month.Version: 1.0.17

Doesn't work properlyMost of the time my callers hear the normal ring instead of my CallerTune. I checked my settings and I have my default set up correctly. I might just cancel this service because I'm not getting what I'm paying for most of the time. Also, there is no option to buy extra credits..Version: 1.0.17

Drive mode not workingIt says im driving when im sitting at work update call still goes thru even though im driving!!!!.Version: 1.0.17

Not workingThe app is not working.Version: 1.0.58

EhWhen you call it rings once & than goes into the tune. The tune is so staticky! It sounds as if it was recorded with the phone to a stereo.Version: 1.0.17

Horrible appWill not allow me to get past the subscription request.Version: 1.0.41

HorribleMy First negative Review, paying for this feature yet to have the app not function for me. Always telling me to try again later or check data connection..Version: 1.0.17

WasteThis app is ridiculous. 1. It prompts to pay $5 BEFORE I can browse the music selection. 2. Customer service does NOT exist. Period..Version: 1.0.73

Waste of Money and Space!!!!!!!!!!Since I downloaded the app a week ago, an annoying voice comes up on my phone whenever someone calls me who I don’t have a ringback tone for, and that can’t be adjusted. Also, the main thing is, since I downloaded this, the battery on my phone for some reason is draining, and when I looked at the Battery Usage info on the settings of my phone, I saw that this app was using most of the battery, and that’s why my phone goes down at least 10% during the night from when I go to sleep to when I wake up..Version: 1.0.42

Lower subscription feesBest when transparent about expensive subscription & stable connections. What can be great is disturbed. Why?.Version: 1.0.33

Contact & add wishlistNeed to fix contact import bugs. I do not see all my contacts and most of them are not imported. Need to be able to buy songs with apple pay, PayPal and cash app..Version: 1.0.42

$5 a monthPlease include in the description that you need to pay to use the app..Version: 1.0.17

You must upgrade to do anything 😡First off, the caller tunes service just appeared one day on all 5 lines we have. With an annoying voice saying one moment while we connect your call. To change these settings I had to click the upgrade (for $5/mo) to even adjust any settings!! Now that I’m subscribed to the premium service, I only get to chose two songs a month??? This is a ridiculous and tricky way of sticking us with a feature that isn’t really that useful!!!.Version: 1.0.41


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