- 95.8LEGITIMACY SCORE
- 96.3SAFETY SCORE
- 12+CONTENT RATING
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Letterboxd App Complaints & User Negative Comments 2024
Letterboxd app received 41 complaints, negative comments and reviews by users. Have you ever had a bad experience using Letterboxd? Can you share your negative thoughts about letterboxd?
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Letterboxd for Negative User Reviews
✓ Cool but needs workThis is a great app for finding/ sharing films and creating lists but the functionality needs work. It’s unintuitive to navigate, for example the ‘lists’ tab at the top of the ‘home’ screen doesn’t allow you to open up your existing lists, instead it allows you to create new ones. To add films to an existing list you need to go to your profile, find a list, go to edit, click add movies. That’s bad app design, it should be 2 clicks and easy to find as it’s the whole point of the app. There are a few examples of this… it’s a great idea but in my opinion needs refined..Version: 3.5.7
✓ News section completely brokenLetterboxd is great, but for the longest time none of the links in the news app worked even when linking to movie pages on Letterboxd. I assume that’s still the case but I don’t know because a few seconds after you open a news article a full screen ad appears with no visible text and no apparent way to dismiss it. Needless to say whatever effort they’re spending on these articles is not improving my engagement!.Version: 3.7.6
✓ Hostile cookie wallYou really need to improve your cookie wall to allow us to blanket-reject legitimate interest data collection from vendors. There are hundreds of vendors and it took me 15 minutes to manually turn them off. It’s clear you have no respect for my time or my rights as a data subject. Absolutely horrible UX right out of the gate. AND incidentally this use of a web cookie wall on an app is pretty nonstandard and gross. Just integrate it into iOS permissions and stop messing us around.Version: 3.8.6
✓ Avatar picture not workingThe app is cool and all but the settings are TERRIBLE like I want to change my avatar and I’ve tried creating gravatar, Facebook and X accounts and connecting them so I can change my avatar but it just won’t connect!.Version: 4.1.3
✓ Stop begging for Pro subs.The only ads I want to remove are the ones that are begging me to buy a Pro subscription. Which is pretty unreasonable to see after paying for Pro for a few years and seeing literally zero improvements to the user experience in that time..Version: 4.0.3
✓ AdjustmentsDespite my rating, I love this app. I just wish they’d make a few small adjustments that would improve usability a lot. For example, they need an option to just log a film by the year you watched/rewatched. If you go a month or two without logging your films it’s extremely difficult to remember the date you watched a specific film and log it accordingly. There’s probably at least 50 movies I watched in 2020 that I’d like to log, but like everyone else I found keeping track of time in 2020 difficult..Version: 3.4.0
✓ Went from my favorite app to nearly impossible to useThe Letterboxd app has always been one of my favorites to use. On long train/bus commutes to work and school, I could lose myself surfing thru the app, making lists of the year’s best movies and my all time favorite performances. I could keep up with my favorite critics and their viewing diaries. It was great. But the latest update implemented ads. While visually unappealing, they didn't actually make my experience with the app any worse... or so I thought. Turns out, MANY of the ads feature sound, which thankfully doesn’t auto play but forces any music or podcasts that I’m listening to in the background to stop automatically anytime I click a movie link or navigate search pages. On my long commutes, it’s become nearly impossible to use. What a shame. I hope Letterboxd reconsiders the audio ads because at this point I’m taking the app off my phone. What good is it now?.Version: 2.7.10
✓ Letterboxd ads (please take this into consideration)I am enraged right now as I am terrified to open an app I love using everyday for movies. It’s a brilliant app but something happened tonight which makes me never want to open it again. I was scrolling through the top 250 movies and the ads that show between each section of movies showed. And a Ad showed and it showed a terrifying and nightmarish image that I can’t get out of my head I won’t say the name but if u see it u will know what I’m talking about. I don’t even want to open it again just in case I see it again. Letterboxd please take this into consideration and control the content that gets put in your ads, or I will have to stop using letterboxd completely.Version: 3.13.3
✓ Please add some optionsIts pretty great but please add an option to have the movie titles in the original languages, and have a permanent sorting filter option for our movies list ! imdb does those 2 things. in my opinion its a bit disrespectful to revolve everything to english and its way less fun.Version: 4.2.4
✓ Difficult to AdoptI just wished it supported Trakt.tv. There’s just no way I would ever redo the massive wealth of data and history again into another service, even if the app is as gorgeous as this..Version: 2.4.1
✓ Take with a grain of saltIt is a very valuable resource that does a great job of keeping track of films, your own lists and ratings. Very comprehensive and wonderful layout. I only gave it a 3 star because you can’t rely on the accuracy of the information. They get their info from TMDB (not IMDB) so if you find an error, missing information or something that is flat out wrong, Letterboxd refuses to fix it, instead you have to get a TMDB account, try and convince them that they are in error and then Letterboxd updates, but won’t do so otherwise..Version: 4.1.3
✓ Obnoxious AdsImplement a one time fee for no ads. At the very least get rid of video ads. How much revenue do you greedy kiwis need? Have some shame.Version: 3.13.3
✓ Privacy issuesReading the privacy policy, it seems you will still be tracked if you pay for a subscription?.Version: 3.4.1
✓ Revisionist, yet reductionistGoing into Letterboxd, I didn’t quite realise the full breadth of how little anyone on this app understands cinema or how to watch a movie. I decided to view Letterboxd through a feminist lens and what I saw not only offended me, but feminised my facial features. After a single day of posting, I stopped reviewing and started just viewing. Maybe it’s time for you to do the same. Focusing on the viewing, not the reviewing..Version: 4.2.4
✓ Adverts now play with soundThis app has become insufferable. It now plays video ads with sound, even if you turn it off.. it’ll play by default every time you navigate. Why is this a thing? I’m happy to see ads that are muted or just still images, but are you seriously going to play ads with sound now? You’re just trying to get more customers to subscribe. Terrible app..Version: 3.9.0
✓ Tv showsThis app should also include all tv shows..Version: 3.8.3
✓ Somehow one of my reviews I worked on for days got deletedIt’s beyond frustrating as a writer to spend a lengthy amount of time writing something and to go back in and have a message that reads error this review didn’t save and then it’s all the sudden gone. I’ve enjoyed this app for writing movie reviews but the best one I just wrote got Deleted after spending a ton of time writing and editing. I ll remember to save a copy in my notes of my work from now on. And maybe while I was editing I hit the wrong button by accident but I do think before the app just allows all your hard work and editing to be erased it should double check with you and ask” Are you sure you want to delete this?”. I don’t know exactly it happened but as a writing app that can delete all you”re work with the snap of a finger, I’m very disappointed and frustrated..Version: 3.13.3
✓ It has a few issuesI’m not sure if these problems are just exclusive to me/my phone but I’ve been experiencing a lot of difficulties with this app. Firstly, it logged me out and it’s been impossible to get back on my account, no matter how many variations of my email/password I’ve used. Secondly, when I tried to make a new account, a banner appeared telling me just - “Error making account - bad request.” No idea what that means lol. Thirdly (and finally) during the couple of days I had access to the app (which I really enjoyed using!!) it appeared to experience lots of problems similar to this, which may be down to connectivity issues on my end, but could also be down to a problem with the app itself. Bit dissapointed because I genuinely really enjoyed using this app..Version: 1.5.3
✓ Used to be really goodPretty functional and occasionally handy I suppose but it used to be very aesthetically pleasing as well, but partnering with the awful website “The Movie Database” and introducing ads (with the predictable excuse that the developers need to get rich now that the app is popular) has ruined that. They started adding TV shows also unfortunately, which are extremely random in terms of which shows are added. Anime seems to take priority for some reason..Version: 3.8.6
✓ Greed based price increase with zero reasonThe app itself is still great and works fine, and will do exactly what you want with a great UI. However, an almost $10 subscription increase, despite the app receiving no substantial updates in over a year, is entirely greed based. Bug fixes and new app icons do not warrant such an increase, and the developers have been utterly silent, which is evident that this is based entirely on “we want more money” and not due to anything new or worthwhile. Unfortunate to see a good dev turn greedy for the sake of turning greedy..Version: 3.13.3
✓ Pictures not workingPictures for movies not working. It just shows a grey rectangle and the title of the movie. The only pictures showing up are for the actors. How can I fix this??.Version: 3.11.1
✓ Please do something about listsThe “every X movie ever” lists are very annoying. They should have their own filter or something, since the point of lists and accessing them from a film is to find something similar to the film. Not access literally every film in the genre, every film with a similar poster, not every low budget, obscure flick. Even if it were we have the genre function already, so whatever weirdos making these lists are almost all doing pointless effort. this whole situation only exists so they can get likes on their lists because they cast the widest possible net, and flood out the top lists for hundreds of films with nothing to do with them. The list function is entirely unusable on anything above a certain level of popularity since the first hundred lists are just these insufferable, irrelevant lists for their own sake, not for the sake of the films or providing a valuable community resource. Additionally the overall concept of a social media focused film review site has damaged the critical landscape. “Viral” reviewers are little cretins fresh out of college with annoying takes. Easy enough to curate a little feed but you’re guaranteed to see the same 5-10 users at the top of every single set of reviews since they’ve got 50,000 followers, huge downgrade from imdb..Version: 3.9.1
✓ Love the app, but not the constant server errorsI have been trying to leave my opinions on the abomination series that society calls the kissing booth but it is becoming harder and harder as i get a server error every 3 seconds. i am APPALLED as i would like to let everyone know how bad the kissing booth really is. and no, its not my wifi. i switched to data you middle aged man..Version: 4.1.2
✓ More sorting and customization please.I would really like to see an option to sort by region, or to customize the app to only show certain regions, or countries of release. Sifting thru so many films that I will NEVER be interested in is beyond frustrating. Sorting by release date is nice, but honestly, I almost don’t want to bother with this app sometimes because of the lack of this one feature. I also don’t understand why the newest releases don’t show up when I first open the app. I sometimes have to go searching for a movie that literally opened the day I saw it. This doesn’t make any sense. Instead, upon opening the app, the “popular” tab shows up and gives me movies that opened months ago because I guess people are still talking about them. That’s great, but when I open the app, I would like to see what just came out. I will NEVER go pro with this app until I can customize it so that I don’t have to wade thru so much detritus to get to what I want. In other words, I would like the option to see regional new releases show up for me first. I don’t think that’s too much to ask since you can sort all kinds of other info. I am glad that all these movies are available. It’s just that they are superfluous to me and makes this app more cumbersome than it could be..Version: 2.7.7
✓ Nothing loadsPosters won’t load. i’ve had this app for three years i’ve never had this problem before. i blame Tiny.Version: 4.0.1
✓ It’s fineNotifications for specific people you follow post please.Version: 3.9.2
✓ Ads cut out any audio that is playingI truly adore Letterboxd. It used to be a near perfect app. It’s well designed, the community and ecosystem are wonderful and well maintained, and in general it feels great to use. Recently, ads were implemented, which is annoying but not the end of the world. I get that the app needs to make money. The issue, like other reviewers have said, is that the ads cut off any music or podcasts you may be listening to while browsing the app, even when you have not engaged in any of the ads and no sound is playing from the Letterboxd app. It’s impossible to use the app while trying to listen to anything, and discourages opening it. The app, after all, is primarily one in which you browse since it itself does not host any video content, so I don’t understand why it cuts out any external audio. Please fix this! Thank you!.Version: 2.7.10
✓ App freezes oftenI love Letterboxd but I’m having a real problem using this app. After a page loads the screen freezes for a few seconds, or the scrolling gets interrupted while looking through lists. On an iPhone 13 Pro.Version: 4.0.3
✓ App is great but falls short where it could shineI’m enjoying using this app to catalog all of the movies I have watched and assign ratings to them. However, I have two major complaints: 1. This app cannot tell what movie you’re searching for if you spell ANYTHING wrong. The search feature in almost every app and website I’ve ever used has had built-in spellcheck, or at least suggestions for what you might be looking for, but somehow this does not. I’ve had to switch over to my browser on multiple occasions just to find out how to spell a movie title correctly. 2. When you are making a list, you have to type in the name of every single film you want to add, or you have to go to each film and press like four buttons to add it to the list. You should be able to scroll through your whole library and select a bunch (like in your Photos app) to add to a list. As it stands, composing lists is needlessly tedious. Please update the app with this crucial quality-of-life feature. I will probably not want to use this app until then..Version: 3.13.2
✓ Great idea and works well in principle but a few features neededMy suggestions for adding features: 1) make it so connectability with other social networks is easier and more findable so it’s easier to find friends on the app and you don’t just rely on telling each other your usernames 2) PLEASE make it so my list of watched films remembers that I want it sorted by film title. It has the option to change it to this, but as soon as I exit and go back onto it, it reverts back to ‘release date newest first’. The watchlist has a toggle of ‘Remember for this list’ too, so please add it to the films list. 3) Would be cool if the app could one day work with TV series as well as films.Version: 4.1.1
✓ Not for meThere are some useful things here and some good backend data, but the UX is horrible and overly complicated, thumbnails to small on phone, and just nonsensical design elements. Biggest deal breaker for me though is the reviews section. I often read reviews and n IMDB for example to get others takes, and due to the minimum characters to submit at least gives some balanced and thoughtful views in the most part. Here it’s like Facebook/twitter just full of nonsense review one liners that literally add nothing and feel like they are written by edgelords trying to be cool and edgy . All the worst elements of social media now in your movie tracker app….no thanks.Version: 4.1.3
✓ Cool Product but Unbridled Ad Placement Diminishing the QualityDownloaded to use to keep track of all my movies and was good overall but the recent shift to lots of ads-per-scroll length is so intrusive that I wouldn’t recommend someone start making their lists on it. Just an eyesore and distraction when as soon as one ad disappears off your phone another one is immediately coming up on the bottom of the screen. And they’re not small or subtle like some of the Facebook ones. Decent overall but just know what you’re getting. (Also, wish notes would carry over to a product. But all these notes on my movies then realized they don’t really show or easily visible unless you’re in the list itself)..Version: 4.1.3
✓ Need to add tv showsThe app is very good, but you guys seriously need to add tv shows to the app.Version: 4.1.2
✓ Good app but updated bug fix not workingUpdate says it fixed the problem users were having with activity of people they follow not showing up on main page. After updating the app, still no change has come about..Version: 3.13.3
✓ Freezes constantlyWhen scrolling, pressing buttons, changing screens. The app is unusable now. Please fix the issue with your tracking library freezing the app..Version: 3.12.0
✓ ImprovementsAwesome app and has been what I’m looking for. Would rate higher if 1. The option to remove ads could be a “one off” payment instead of yearly subscription. Let me just pay once to remove it and let that be it 2. If tv shows were included 3. If critic ratings like rotten tomatoes, imbd could be included.Version: 4.0.4
✓ Battery roasterUsing this app makes my iPhone 13 Pro get incredibly hot (like burning hot) and drains the battery more quickly than any other app I use. Which is too bad, because I'm quite enjoying using Letterboxd other than this issue..Version: 3.7.6
✓ App needs some work, but Letterboxd is goodI’m using an iPad and unfortunately the menu to switch between “Films, Lists,Reviews & News” doesn’t respond to touch and there is no other way to access those features. It may be because it’s too close to apple’s top bar since the “buy premium” banner is pushing it up? If I were only reviewing the site itself (with full access of course) I’d give it 4 stars..Version: 3.4.4
✓ Offers some nice features that the mobile website version doesn’t have, but is way too glitchy.I like how the app version has certain features that the mobile website doesn’t, such as being able to edit reviews, see how many reviews someone has, and see how many of a certain rating a movie has. However, this app has a really annoying bug that makes it difficult to even open Safari on my phone. Whenever I open safari and I have the Letterboxd website open on it, it tries to automatically switch me over to the app. Sometimes it will automatically switch back over to Safari after a few seconds, but it doesn’t always do this. I have to repeatedly close the app and try to quickly click away from the Letterboxd website just to be able to use Safari. Because of this glitch, I have to make sure that I’m not on the Letterboxd website every time I close Safari, and it’s insanely inconvenient..Version: 3.2.0
✓ Annoying pop upsI love this app but recently, every time i load a new page i get taken to an ad on safari. not very fun.Version: 3.8.6
✓ Needs to be fixedThis app is my go to app for logging and keeping track of films. I watch movies all the time and I rarely open my IMDb app anymore since discovering letterboxd because it’s much nicer to navigate and it’s more useful and reliable to form opinions about new releases and if I’m going to see them vs an IMDb rating alone, the user reviews on IMDb were always unreliable and now I can see what my friends are watching and their thoughts on films. I discover new ones all the time. That being said, this app either doesn’t load most of the time or crashes every single day. I’m rarely able to even search for Movies anymore, update my lists or make new ones, or log films without being told there’s an error or an issue. Nothing gets saved. So in short, the app is full of bugs that updates never, ever fix. I’m not sure why these can’t be fixed but it needs to happen because it’s incredibly frustrating. Especially if you are someone who pays to use the app. Thanks..Version: 1.5.3
🙂 Letterboxd Positive Reviews
Letterboxd works most of the time. If it is not working for you, we recommend you excersise some patience and retry later or contact Letterboxd.
⛔ Letterboxd Problems
