HeartWatch: Heart Rate Monitor App Complaints & User Negative Comments
HeartWatch: Heart Rate Monitor app received 24 complaints, negative comments and reviews by users. Can you share your negative thoughts about heartwatch: heart rate monitor?
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✗ A lot of info, but...A lot of analysis, but is it accurate? One example is “waking heart rate”, several days on the trot the time the reading was taken was accurate, BUT later was changed to well after my “waking” time, and by waking time, and I mean up, about and active. This results in a much higher BPM being recorded in the end of day results So, the question has to be....how accurate is the data? Just WHEN is this data saved? Answers please!.Version: 3.5.4
✗ Not the best...Got the app yesterday and it seemed good, didn’t sand any alerts when I set my watch in to exercise mode for a run regarding heart rate. So far so good Today, just been for a walk with the children on their scooters, my watch acknowledges exercise when I have a jog to keep up with them (dont set my watch to exercise mode as intermittent walk jog run stop activity), this app keeps buzzing my wrist saying my heart rate is too elevated, if it could check heart rate against my watch activity monitoring built in tracker it would see heart rate is elevated for a reason. It is good but could get better uninstalled if it keeps being annoying with notifications, will see what any updates bring over the next few weeks and see..Version: 3.5.2
✗ New app not workingDeleted and re installed app. It is now working and not asking for access to health data every time it is opened..Version: 4.1.1
✗ It’s ok but wouldn’t recommend it for super active peopleGood concept. I really enjoy the charts and color coded badges—however, what I don’t like is the workout feature as well as some other things. Let me explain. I’m constantly on the move—walking, running, dancing, hiking, etc through out my day, so my heart rate is always going to be elevated. Honestly, I never really take a pause and I rarely ever sit down unless I’m eating. As such, It seems impractical to hit “workout” as I would have to leave it on for the whole day and drain my battery. However, if you do not click the workout button, the app assumes you are sitting down all day and doing nothing. I then get lots of skewed data saying my resting heart rate is really high which isn’t accurate. I would recommend that there at least be a feature on the app where it can sense if you are moving around. Overall I think the app is OK, but I would not recommend it to a very active person as there are more suitable apps for athletes out there such as zones..Version: 3.5.2
✗ Could be much bettefThis is definitely one of the better heart rate apps however it could be better. I think the design of the iPhone app is quite clunky and difficult to navigate. There is a lot of Information displayed here but I think the design makes it difficult to interpret. I think it would be helpful if the app gave you suggestions. I often look at my data and just aren't sure whether it's good or bad. I think the watch app could also be better designed too. What is strange is there doesn't seem to be any simple way of checking your current heart rate. I certainly can't find anything withing the iPhone app. When using the watch app you have you have to make several selections just to take your pulse. My main bug bear however is that you cannot customize your complications. This is such pain for me as the watch face you use dictates what complications you can use. You should be given an option to have the type of complication you like. For example I just want to see what my heart rate is now. This is only available on certain watch faces. I also purchased the sleep app and the same problem is present. Please give the option to customize complications!.Version: 3.5.4
✗ Would love to give it a better ratingThere is so much great about this app but what is not great is really NOT GREAT! When it’s running I can’t get it to stop with the notifications both haptic and sound and if that wasn’t annoying enough my #1 problem with this app is that it continually pushes all other open dock apps (like now playing or any music volume and control app) behind it in order. What I’m trying to say is that when this is running the alerts make it so that every time I want to adjust the volume or play next song I have to open the dock again and scroll to find nowplaying or anything else you had open. I have exhausted every possible setting that I can to disable that from happening and yet it still happens. At least for me it’s a real pain to get into a good groove if I have to constantly have both my arms in-front of me looking down trying to find how to turn volume down or to skip a song. If I am overlooking a setting to stop this from happening please let me know and I’ll adjust the rating. I do hope that I’m wrong and this can be fixed because I do like your app and really want it to work..Version: 3.5.2
✗ I give the analysis 5 stars, annoying to usThe insight Heartwatch gives is way ahead of the Apple Heart app. The way it’s presented is great. But the version for the watch app is so annoying to use. After a workout it is constantly dinging you. It looks like it does it everytime your pulse changes, which is often, because your heart beat is steadily slowing down. When having it in sleep mode it has given me a ding several times through the night. I’ve turned off the notifications in the watch app and the iphone app, but to no avail. Also, when you click the start button it doesn’t always start. It acts like it is locked up. What’s most annoying is I’d really love to use it, but it is just too bothersome with all the dinging and no apparent way to turn it off. Myabe I’m missing something. If I am I wish someone would tell me..Version: 3.5.2
✗ Don’t let your watch dieFrustrating that if your watch diss, the app deletes all the data for that day....Version: 3.5.4
✗ If I could give no stars I wouldThe app caused major battery drain issues on my watch and despite following all of the instructions from app support it continued to do so. However, the arrogant app support refuse to believe me and in fact make it seem like they think I am liar about. No refund has been offered. I have deleted the app and my watch is now working fine. I consider this £2.99 wasted. Even if this is an isolated incident I don’t expect to be treated so rudely by people. Just beware that although others say it great if you run into any sort of trouble you won’t be believed by app support..Version: 3.5.2
✗ No Front Page Data.This looks like a really useful app, not withstanding accuracy, trends can be more accurate. I do have a health issue and this makes the app even more important to me. When I open the app to the home page, all the tiles are blank, no data. It’s only when I scroll down to activity, the date shows. I have watch and iPhone 7 installed. Checked privacy settings but would like clarity. Help, maybe from devs, would be greatly appreciated..Version: 4.0.2
✗ ContradictingThis app is pretty good but take the stats with a grain of salt. It often contradicts other health data including its own because it really can’t differentiate “Daily BPM” and “Sedentary BPM.” Mine are always the same even though I exercise 30+ mins and stay active every day so I’m not sedentary 24-7 but my resting and daily rates are the same? Ok. The health data I get from Apple Health app are vastly different. Resting BPM is usually 57-60 and it gives me a view of my heart rate throughout the day and specific workouts. I do like that HeartWatch breaks down my specific categories like “fat burn” “high intensity” etc. Overall they really need to push some updates and figure out their algorithms better but it’s still nice to have and use to get a big picture of overall health but I certainly wouldn’t put all my faith into this app. I’m very active so naturally my heart rate is rather high on average because i’m always moving and I have a 2 year old who keeps me busy so it basically says my resting heart rate is like 80-90(very bad) when really it’s 60 or less (very good). This can be misleading and maybe ever cause some people anxiety or warrant an expensive cardiologist appointment for little to no reason. I mean see one obviously if you think you need to but don’t do it just cuz HeartWatch shows you some funky heart rate data..Version: 4.0.6
✗ They have ruined itThis was a great app, and I used it every day and shared information with my doctor. Now they have some instructional banner appear and block your ability to use it, as it insists on ‘showing you how to use it’. I have been using it for half a year and it’s been really important to my health regime, now I can’t get past the silly banners to find out my heart rate anymore! I also think it’s silly they now have avatars with cute names that you’re supposed to identify with — some of us are not six years old and just want a respectable app for sharing information with our doctors. Given than I may die of heart disease, I find it pretty bad manners to block the usefulness of the app with signs offering instruction — that you cannot get rid of, no matter what you do, even if you go through the steps of using them just to get rid of them. They never go away. If the app was like it was two months ago, I would have given it five stars and said it was helping me to stay alive. Now they seem to have become worried that it’s not ‘entertaining’ enough, so it’s ceased to be a serious app. Just put it back the way it used to be and it will be five stars. Please..Version: 4.0.1
✗ Complex, poor translationApp is difficult to use, and the French translation makes it even harder to understand. Highly disappointed.Version: 3.5.4
✗ Irregular spikes watch 5 and iPhone 12 Pro I’m getting heart beats 130 spikes lol junk waist money ! Thought I was dying or my watch was broke . Apple Watch health app is perfect ..Version: 4.0.6
✗ Heart Monitoring does not work in CanadaHeartWatch and AutoSleep Apps DO NOT WORK on Apple Watch in Canada! Canadian government has NOT CERTIFIED this App or Apple Watch as for the Irregular Rhythm Notifications so the watch cannot access your pulse throughout the day/night.Version: 3.5.4
✗ Stats with no explanationYou can certainly get a lot of stats with this app. As to what you’re supposed to do with that information is anyone’s guess. Red Amber Green is used a lot on this app. Usually you would expect RED = bad and GREEN = good etc. That’s what I assumed here. But charts showing work-out distance for example show longer distances in red and shorter distances in green. Agonist it be the opposite? I don’t know as there’s no colour key to explain. HRV stats are shown in Red Amber Green and Blue. What does blue mean? Is red bad? If so what am I supposed to do about it? What should I be aiming for? Should I be concerned about the occasional “red” scoring and only concerned about consistent “red” scoring? Yes lots of information but not much explanation. Try clicking on the help pages and you get a notice saying if you proceed tracking cookies will be shared with google. No option to switch these off. This is illegal in the UK and EU where consent is required for all cookies except those necessary to make the app function. All in all, apart from a lot of pretty charts I’m not sure this adds much usefulness to my life..Version: 4.0.6
✗ WasteDon’t buy it . I need my refund.Version: 4.0.6
✗ Loses data, frequentlyI’ve been using this app since 2017. The measurements are great. For the third time, I’ve just lost all my history. The app just forgot everything prior to 04-Jan-2021. The idea behind the app is to see, track, and compare over time. Forgetting the data kind of defeats the purpose. Removed a star for every case of amnesia..Version: 4.0.6
✗ Too fussyI’ve been using this app for week. It’s a well produced app, but I’m about to delete it. I am having to deal with a constant barrage of alerts when I’m walking along the road or climbing a flight of stairs. I’m warned my heart rate has risen to 104 bpm. I’ve checked with the NHS and this is perfectly normal. I’ve tried adjusting the alerts, but it doesn’t seem to make any difference. The problem is, I’ve got so used to dismissing these alerts and ignoring them, if I ever get a genuine alert, I’m going to ignore that too. I can’t afford to let that happen. So I’m going to delete this app..Version: 3.5.4
✗ Its made me a little paranoidNot sure if I fully understand this app. I’ve been using it for about a month. It’s shows a lot of information and I think that’s its major downfall. It’s pretty overwhelming. I am also not sure whether to believe what it’s showing me. I don’t think it is detecting physical activity, which obviously increases heart rate and it’s like it displays that as a bad thing? It says a lot of red/pink/brown could be a concern. I’m not saying I have a lot of it, but it’s there most days, some more than others, mostly around the time when I’m working. To be honest this app makes me worried that there’s something wrong with me, I’ve even had my blood pressure and a basic ECG test done to help put my mind to rest!.Version: 3.5.2
✗ Good but quirkyThe app is full of information, but with so many screens and charts it takes some getting used to as far as figuring what is what. Missing (or at least I can't yet find it) is an easy graph or chart to view changes over weeks or months. It may be there, but like much of the information overloading this app, it is well hidden. Also, it strangely devalues the Apple Watch stand goal. True, it's the least interesting ring (for me) on the Apple Watch, but in the tracking history part of the app, standing is capped off at 12 hours. My watch might say 16 or 17, but the app never credits more than 12! This makes absolutely no sense, and is either a clear bug that needs fixing or another example of a user interface is need of simplification. The sleep app (an additional purchase) is interesting as an add-on, but it offers so little information it is a pricey upgrade. It would be better simply integrated into the main app rather than an additional money grab. Still, overall a good additional to the Apple Watch fitness family. FitBit still wins on ease of interface. Apple app developers still have a few things to learn when it comes to fitness tracking..Version: 3.2
✗ Complicated RubbishIt’s hard to use and understand. AND just when I started to get the hang of it, they updates the whole friggin thing and it has stopped working entirely. I just get blank areas where information is supposed to be. I have dropped it from my watch and am about to dump it all together. If FRUSTRATION is your exercise of choice - enjoy !.Version: 4.0.1
✗ Accessibility!I have purchased this app. And found out that it is not accessible for those who are blind or visually impaired that use voiceover on the Apple products! Hi I’m sick and tired of every time I find an app that I can use to my surprise it is not accessible for those who are blind or visually impaired! We are getting sick and tired of you app developers thinking just because that we have a vision impairment that we are leftover trash, retarded, stupid, idiots! I do not recommend this app to anyone. A cop that is made poorly is a poorly made developer an app developer of course! I have severe health issues. This app would’ve been great for me. Unfortunately I wasted my money. What is it with you developers not taking those who have vision impairment into consideration when you develop an app. We don’t have eyesight but our brains still work. I have seven PhD‘s I went to Harvard. So I am not an idiot! I would appreciate it if you would take us into consideration and make this app accessible for those who use voiceover on the Apple platform on screen readers on other platforms!.Version: 4.0.6
✗ Not much good to meI had read on the web that this app supports Bluetooth heart rate monitors. It looked great too so I bought it. Turns out that it supports Bluetooth heart rate monitors connected to Apple Watch, so you still need an Apple Watch. This app doesn’t work without one. Still, it looks like a well thought out and well developed app so I will keep it in case future updates allow other devices.Version: 3.5.2
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