ROMWE - Ultimate Cyber Mall App Negative ReviewsROADGET BUSINESS PTE. LTD.

ROMWE - Ultimate Cyber Mall Negative Reviews

4.6
4.69547 star

Total 43 Negative Reviews

ROMWE - Ultimate Cyber Mall App Complaints & User Negative Comments 2024

ROMWE - Ultimate Cyber Mall app received 43 complaints, negative comments and reviews by users. Have you ever had a bad experience using ROMWE - Ultimate Cyber Mall? Can you share your negative thoughts about romwe - ultimate cyber mall?

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ROMWE - Ultimate Cyber Mall for Negative User Reviews

Package never cameI have ordered a phone case off this app twice and the second time it was just never delivered to me at all when I have emailed ROMWE customer service multiple times just to get no response from them. Waste of money 0/10, do not recommend this shopping app to anyone..Version: 8.9.0

Basically SheinIt’s basically shein but it separates clothes by style, even though they aren’t even correct. They put fairy grunge into the goth section. I don’t mean to sound like a nerd but PLEASE educate the workers on the different styles of you’re gonna make an app all about it being exclusively ‘aesthetic’.Version: 8.3.4

Please ReadOn this particular site, it really just depends on picking out the items that aren’t cheaply made. Granted there are a lot of cheap polyester and see through shirts and what not, but I always make sure to check reviews before buying. A huge complaint I have is about the things that are out on the clothes. One shirt has a black and whit image of a girl laughing, but her eyes are blocked by the word ‘DEPRESSED’ on it. Perhaps the creator’s intention might have been to bring awareness, but it comes off like they’re trying to turn it into a fashion style or make it aesthetic. Being religious, and superstitious, I was both caught off gaurd and appalled by a shirt that had in big bold ‘66*’ I was extremely disturbed, and many others had even commented saying take it down- but it’s still there. One thing I find becoming more common are typos. “Harley Davidson Compamy’, or ‘Emergoncy’ and ‘Candel’ (instead of cancel). Whether these were on purpose or the product wasn’t checked before being made and put out to sell, I don’t know..Version: 3.4.6

Worst experience ever!Ordered clothes and wanted to return because it smelt like chemicals and was burning my eyes, sent them back and my parcel was tracked and signed for so I had proof they received it, the constantly lied to me saying they hadn’t received my package and wearnt going to refund me until they get it, it had been a month and they still claimed hey didn’t get it so they said they were going to refund me in advance , they did refund me but not the full amount the refunded my £7 out of the £25 I spent, had so many issues with this company and would not recommend it to anyone as you can never get a reply from customer service either.Version: 4.2.6

StupidCost me $6 whatever for shipping to canada not bad at all. Then i get a message saying i have to pay another fee for DHL of $23.49! unreal there was nothing in the policy about the fee. Would have been nice to know before ordering the clothes hopefully they turn out nice. 😤 won’t be ordering again from this app.Version: 3.4.6

Canadian Custom FeesAfter paying 100+ dollars I hade to pay 30+ more dollars for customs and had no idea.Version: 4.6.0

Plus sizeNot really that much plus sized options, but otherwise, good app!!.Version: 8.3.4

What even is this app..My first click onto the app, I was rushed to sign up...okay. but then you ask immediately how I like the app. I don’t know? I don’t remember what the app was 🤷🏼‍♀️ You didn’t even give me a chance to check out what the app even was. is it to buy stuff? Clothes, cheap stuff, wish type stuff, I don’t know? so I clicked meh so I could move on to find out what the app is. Then, I’m brought to this screen. do I want you to contact me? No? I really don’t. But I figured I’d at least let you know how rushed I felt. I still don’t even know what this app is for or about but I’m already pushed into being contacted by email? I think not. actually, I might as well copy paste this into a review.... also odd thing to point out it fights me to use capital letters at the beginning of sentences... which also leads me to feel this app was all around rushed, not well thought out, and likely a scam of some sort. I won’t even be looking into your app further immediate delete. Also, it pushed me to the contact us page just to let me type out this entire review… Just to tell me I can’t leave a review on the app unless I login 😂.Version: 5.0.3

Terrible!Can’t create an account. I selected my own password, and tried to login with that. It said password is invalid. I then went back to my email, to find that the site has given me some weird random password. So I tried that. It too, said password invalid. So the app has been promptly deleted, and any emails that id forwarded to me will be sent straight to the spam box..Version: 5.2.4

Weird happeningsI’ve had weird experiences with romwe and shein in the past after signing up using my email and noticing a spam amount of emails flush in immediate after. However this time after really wanting to order a dress that I’d tried on belonging to a friend I decided to try be smarter and sign up with a burner email. However after ordering I had to input my phone number (for tracking purposes) and ever since I have been receiving the weirdest spam phone calls and text messages even including a man breathing heavily down the line. This has never been a problem with this number before however ever since this particular incident of inputting my number to Romwe it happens at least 7 times a day. It’s a nuisance and generally quite anxiety provoking as some of the calls are somewhat scary. Be cautious..Version: 9.3.8

Was alright, now not so good.I’ve been using ROMWE for over 3 years now and usually it is pretty good but I recently logged out of the app and when I logged back in it was as if I had only just downloaded the app. All of my Wishlist and previously ordered items had been removed and I still can’t find them. I have a package that has supposedly been sent but I can no longer track it because, once again, my order history has disappeared. I tried contacting ROMWE but, low and behold, I couldn’t find a contact. All I found was a “Customer Serivce” button which is a robot that sends automated messages. Not helpful AT ALL! So still wondering if my package is on it’s way or not....Version: 4.6.4

Horrible customer serviceAll returns will cost you 9 dollars. Also they will not let you return any worn items, which is incredibly stupid because how else will you know about how the item looks on you, the quality, and any other mishaps. Just stick to Shein..Version: 8.4.8

Honest opinion!I’ve ordered from this site a few times now and with all my orders I’ve had some hits and some misses. When I buy bikinis they are normally too small but on the other hand fit my sister really well. Love their jumpers and shorts as well. I live in Queensland, Australia and on average my items come within a week (which is amazing). I will continue to purchase items from this site!!!.Version: 4.0.8

Do not buy anything from Romwe.I ordered three shirts and two shorts from Romwe. I decided to order from them because their items were cheap and cute and they fit with the trends now. I needed some new clothes so I brought from them. It took them over a month to get to my house, and I live in the USA. When they finally came, I was extremely disappointed. The items I had waited over a month for and was so excited for them to come, were made of sup-par material and were definitely not true to size, as the reviews said. I am a small-medium normally, and I ordered my shirts in large and extra large so I could have some oversized shirts to wear. They were small on me. The larges were small on me and the extra large was my size. They also are in the fast-fashion industry which supports child labor and pays their workers less than half a cent an hour to make the clothes. Many of the fast-fashion workers die because of the poor conditions they work in. I wrote a review on Romwe and they deleted it because it was one star and I talked about fast-fashion. Their customer service was abysmal and they were very difficult. I was unable to track my package. And I am not a Karen saying this, I’m a teenager who just wanted to buy some trendy clothes to go out with her friends in..Version: 4.5.4

BoycottI’m here because I wanted to boycott Shein since it’s bad and makes kids work but this app is literally using Shein’s pictures!!?? It’s like copy paste from shein.Version: 8.3.0

.Une personne que je connais a commander là-bas et elle a fait une grosse commande de 100$ et plus. Quelque jour après avoir commandé elle a reçue une facture de 30$ et plus disant que les articles venait d’un autre pays que le vrai pays d’origine d’où vient d’habitude les choses de romwe ! Si elle ne payait pas la facture mon amie n’allait jamais recevoir sa commande et allais quand même perdre le 100$ et plus qu’elle avait dépensé de ces poches !.Version: 4.9.5

INFORMATION GETTING LEAKEDThere has been rumours going around that romwe/shein are leaking our information and that is actually true because my friend has a romwe/shein account and after registering for this app and making an account she got three emails that someone tried to log into a Spotify another friend of mine also got emails that someone tried to log into her Instagram account and ppl’s social accs are getting hacked. PLEASE DO NOT GET THIS THEY LEAK UR INFORMATION.Version: 4.5.8

Not sureI first saw this clothing line on Instagram I downloaded the app clothes look great! However ROMWE is very much like shein almost as if they are copying them prices are cheap but that could mean that you may buy a item and it will not show up. I personally have not ordered from romwe and I’m not sure wether I ever will so if you choose to order from here please be aware this could be a scam I’ve read through 85% of the reviews and am still not sure about romwe there are people who could be working for romwe writing the good reviews I also came accross a bad review and it just sounded like a little kid lying 100% so please be aware when ordering from both shein and romwe because I ordered from shein (16 items) and about 12 came..Version: 4.7.5

ScamI ordered clothes in 2017. It is now 2023 and I still haven’t gotten my clothes..Version: 9.0.4

OmgI don’t know if I’m the only one but i think it’s bugging ? Cause when I go on like t shirt it put me on swimwear ect.Version: 4.9.5

Child laborNo one should order from here they use super cheap labour in inhumane conditions to get those cute tops you’d normally pay 50 for for 5 dollars. Don’t support child labour..Version: 4.0.2

Barely any sizesI’d love to but from you guys, But there’s not that many size options for plus size people like myself so if you added more that would be be great! besides that’s its a pretty cool app.Version: 8.3.4

RomweRomwe is my go to shopping app and i can always find cute affordable pieces but after i spend hours going through everything they have listed. I wouldn’t recommend this app for any quick shoppers due to their lack of inclusivity, all bikinis are tiny, tops are tailored for small chests and theirs no in between with the models either they look like they’re on vogue or their extremely plus size it can be hard to visualize how it will work on your own body also most of their products are shared with shein so if you’re looking for an alternative for that this is not it..Version: 9.1.2

Don’t buy from romwe!!!They sell cheap clothing for bad quality and have child laborers, it’s all fast fashion and you have to pay for so much for DHL or shipping fee- can’t even find or use a coupon for that. They also steal your info and sell it, do your research, they stole my credit card info and even my PayPal. You will end up losing money and paying for cheap yet bad quality items that isn’t worth it..Version: 4.8.9

Bad quality of clothe horrible unhelpful customer serviceThere customer service is really bad. There clothe quality is really bad deceiving and disappointing I will give them 0 rating I ordered some item in there website it wasn’t a perfect fit and I return item on the 19th of last month and I requested for my refund it been 15 days now I have my receipt and they have the copy of my receipt; they keep giving excuses that they haven’t received my item yet and know they lying anything i tried to talk to the customer service it keep reconnecting I have left the chat we both know it not true they literally dupe they won’t give people there refund back.Version: 4.1.6

Clothing sizesOverall this is an amazing app, easy to navigate and sorted into amazing categories. Unfortunately, store wise, myself being a + size woman.. I found it very hard to find clothes I liked, or whenever I did my size was nearly always sold out. Sadly, when I look at + size bathing suits I can NEVER seem to find a lady modelling in them which is a great disappointment. Besides that, this store is amazing and everything is relatively cheap along with standard shipping. Would most definitely recommend shopping at!.Version: 4.1.4

DO NOT GET THIS APP IT’S A SCAMOk I know for every bad review there’s like ten good reviews but here me out. THIS SITE IS AWFUL. I ordered my clothes in February of 2018 and it’s July of 2018 and I have not received my god damn clothes. It was April when I realized it was ridiculous I hadn’t received my clothes, so I emailed and direct messaged Rome’s and they said “your package has been delivered” I wrote back to them multiple times that it hadn’t but they just kept saying “it had been delivered” . I have totally given up now and I have been asking for a refund for 3 months now. They scammed me and took my money. Now not just that. My friend ordered from this so called “fantastic” site and luckily she did receive her clothes, but the clothes are not even close to what they look like on the pictures! They would be thin, itchy, see through, easy to rip material. It’s not like you but the clothes in the picture, the clothes are made from cheap quality to try and match the picture. Although the pric s are great this site can not be trusted. Overall the site is just awful please take my advice and DO NOT use this app:).Version: 3.5.6

Won’t buy again, for sure.Hello, okay basically this is MY first time writing my review on ROMWE and this breaks my heart because I used to love this app but I realize something bad and honestly I don’t wanna sound coming off rude probably am but, I’m a little annoyed by what’s going on. so few months ago I made an order on this app everything was going perfectly fine until out of nowhere it gave me a refund okay great & today I was making sure everything was okay not the same thing was going to happen like last time :/ and it happened again! okay, but that’s not fair that I ordered the things first before people i feel like that’s making me greedy?? perhaps.. but literally i don’t know if you can agree with me on this, but honestly I don’t think I’m ever going to be buying from ROMWE anymore because of this going on and probably they didn’t even send my money back. this truly breaks my heart like I said before but I just wanted to write a little review of my experience because I don’t want the same thing happening to you guys if your going to be making any purchases. yes, people do have very good luck but most of us here in the reviews we do not and that’s why we make reviews to make sure the same thing doesn’t happen to you guys but anyways, if you are going to be making any purchases from ROMWE be careful and be safe with that ❤︎..Version: 4.5.2

Rip offI ordered $40 worth of stuff and it’s been cancelled and I haven’t been refunded my money or anything. Complete rip off.Version: 4.7.8

Its not greatTo be honest, its not good for small orders. The products are SO FRIGGIN PRETTY and really cheap but, you have to pay £2 for shipping on any orders under £9.90 and even then it will come in like a month! If you want it to come earlier then you have to pay £4 (even if your order was over £9.90). There are no returns or money back and if you want to ensure it will even get to your house, you have to pay an additional £1 so if you want the thing you buy to come to your house quick, you have to pay an additional £5 on top of the original price. I understand that it might not matter as much for bigger orders but its not good for small orders. Its a clothes website but it doesn’t take returns. Whats that all about??.Version: 5.0.0

Delivery, trackingIts been 5 months and still haven’t receive my pakage, the traking hasn’t been updated since may (2 months ago) and the costumer service doesn’t help at all it’s literally talking to a machine that is telling you the same things..Version: 4.6.8

App doesn’t workApp really doesn’t work, I was trying to make a purchase and it would not let me place it as it looped over and over again on verify email even though I verified it the first 15 times.. cheap quality of goods and useless app SMH.Version: 9.3.0

This app is sketchyI order a lot of clothes from this app spent over 143 dollars. Well one of the pieces I got was a two piece black shorts and sweatshirt. I reviewed it to earn my points and I put that I was very disappointed with this outfit because I took it out the material was very cheap and super see through I held it up and you could literally see through it completely. This outfit was 13 dollars and 35 cents. After I reviewed this item I reviewed all the others they were all sent to pending until they were reviewed by someone that works for the app. When I went back to see if they were reviewed it told me every other item was reviewed but the one I gave a bad review for. meaning no one would be able to see this review so they wouldn’t know if it’s bad quality or not. Then I went back the next day to see if they approved it yet and it was just gone disappeared. Just a very sketchy thing that happened. Everything is a very cheap material very see through clothes. For how expensive some of the things are you’d think they’d make it with better material but I guess not. Still a good app for some of the clothes but just be careful with the reviews..Version: 4.2.6

Ne commandez pasJ’ai commender et j’ai dû payer 73$ de frai de douane en extra👎👎.Version: 8.2.0

It’s okayI have found a lot of different clothes that I really like but then once I get it the materiel always kinda sucks.Version: 5.5.2

It’s a scamOk i will admit, i’ve ordered a bunch of things from there that have actually came in the mail and were pretty good items for the very low prices they were at. BUTTT, when I made my third order from them, I decided to save my debit card so i wouldn’t have to put it in anymore because i knew i was gonna order again sometime soon. a couple weeks ago, i saw on tiktok a video of a girl saying shein took her information and hacked her phone somehow. i didn’t believe it. but when i saved my card info, literally my whole phone was hacked and i don’t know if it was from romwe, but i wouldn’t be surprised if it was. after saving my info, i woke up to a bunch of emails saying that my password change was successful for like my instagram, netflix, google, walmart account and MANY MORE. I deleted my card from romwe and deleted the app. btw romwe and shein come from the same company so they’re connected. i had to change my password for every app i had on my phone, which is a lot. so, order from romwe at your risk. the clothes itself are actually nice and come within 2-3 weeks. but it’s a huge possibility that they’ll SCAM you..Version: 4.6.0

ComplaintMy order takes to long and when I waited you “refunded” me for no reason what so ever I really don’t think I’ll order anything from here again spent all that money and time then you just refund me I needed it for next week for an event and now what am I going to wear it’s not good customer service very disappointed in this company. And then when you took my money and clothes you didn’t even give me back my money this is a scam deleting the app forever unless I get my my money back. My mum ordered it for me for world book day now what I’m I going to wear! This is the worst app ever taking my money and order! You texted my mum that you will give me back my money I have no money in my account I spent £50 on it and my balance is £7 what a scam! My parent worked hard for that money and you just take it away!!!!!!.Version: 4.2.0

Shoe size options frustrating!It’s not just ROMWE but some other online sites that sell women’s shoes & boots,have a extremely limited size range of shoes and boots,very little if any information is available re who the manufacturer’s are.,where the shoes/boots are made.Shoe’s and boot’s sizes in ROMWE only go upto a certain maximum size and no more.,no one seem’s willing to inquire re if a larger size option is available by their supplier’s. NB: Example… like if one wanted to buy a pair of gothic boots in ROMWE,then you better be able to fit into a size 42 or smaller.,otherwise you’ll be out of luck.Apart from this issue with ROMWE,all their other stock is pretty awesome regarding their wide range of women’s clothes & accessories..Version: 9.4.0

Very disappointedI’ve ordered off this app a few times and the clothing for sale looks amazing, but when ordering it takes about 3 weeks to arrive and when they did, it was super super cheap quality. The material was so thin and flimsy. One pair of jeans smelt like alcohol so I washed them and the back pocket fell apart in the wash... 😬 the sizing is very weird and they are a bad fit on a body. It’s very hard to return the items as the site and management is very difficult. This app just sells cheap ‘fast fashion’ which is extremely low quality. Not good for the environment and leaves you as a very unhappy and disappointed customer....Version: 4.1.8

Upsetting :(I've ordered from here a couple times and there weren't many issues. The clothes are wrinkly and smells bad but it's not that big of a deal, I wash them as soon as I get them. However, I wouldn't believe everything the app says because I purchases items that were said to be in stock yet after purchasing all my items, I waited for at least a week before contacting customer service. It said that my order was still processing and I didn't mind that much because the app said it takes 4-6 days to process and it had exceeded that time frame so I was curious as to why my order wasn't beyond processing. Upon contacting customer service, I was told that one item on my order wasn't in stock and I was really confused but customer service apologized and assured me that as soon as there was restock I would be given the item I ordered. The next day I checked and I saw that there were "refunds in process" for many items I ordered so I contacted them again to find answers and was then told that I was getting a refund but not the items, as I was previously told I would be receiving. This is honestly upsetting for an app that I like and use. I wouldn't recommend this at all to anyone. You're better off using Forever 21 or another store app, it's pricier but it's legit..Version: 4.5.4

Not badI can’t remember exactly how long it took for my stuff to arrive, but definitely nothing that overly upset me (I’m in Melbourne). Sizing isn’t consistent, and the filtering is pretty mediocre, but it’s affordable if you’re on a really tight budget and has some cute stuff. Finding plus size stuff is not easy, as you can’t filter sizes. Returns are an ordeal. Not high quality, very much “fast fashion” however a few things I’ve picked up feel like they’re going to last me a good while. If you can afford it, I’d say stick to ASOS, but this is good for bits and pieces..Version: 4.1.4

Absolutely do not download this app!They steal your info and use it to buy things. this app is a scam AND DO NOTT USE IT..Version: 8.7.2

Really really upsetting and disappointing….I started using this app not long ago. At starters I didn’t have any problems, and purchase are really cute and it was good material. Really love it… but then the problem came. I do not know if they even read the reviews that it is in the app. On of the purchase came smelling! Smelling really really terrible! I had to wash it multiple time for the smell to go away. Really upsetting because it wasn’t a cheep on either… another purchase that I got it came small size that it said even though I got it a big one just in case it was not the size and it still came smaller that it said it was.. right now I bought a purchase and it said it would came in between of a week, it’s already three weeks and I don’t have it and I don’t know if my other purchase will come because the other one has not come yet… I’m just going to wait for my last purchases to come..(if they even come)… and this is my last time that I will buy.. it is really disappointing because they have good stuff. But I can’t trust this app anymore….Version: 5.0.5


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