Spruce: Medical Communication App Positive ReviewsSpruce Health

Spruce: Medical Communication Positive Reviews

4.8
4.85354 star

Total 36 Positive Reviews

Spruce: Medical Communication App User Positive Comments 2024

Spruce: Medical Communication app received 36 positive comments and reviews by users. Can you share your positive thoughts about spruce: medical communication?

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Spruce: Medical Communication for Positive User Reviews

This is perfectI love spruce because I can text or call patients when I’m unable to call them from our office phone system, like when I am on call for my group over evenings and weekends. This protects my personal phone number without having to block it, as many patients will not answer a call from a blocked number. Texting also helps me to get important information communicated while protecting myself from long conversations with patients when I am supposed to be enjoying personal time away from work. It also documents my call attempts and texts, should I ever need them for the medical record..Version: 2.7.4

Fantastic optionBeing homebound with many medical conditions, I find that the app and be able to talk to my therapist by using the app has been great. I have a really good therapist and Chris would highly recommend the app and Compass counseling, especially for those that are homebound most the time have difficulty getting around..Version: 4.3.0

So quick, so easy!Thanks to Spruce, I can send a message directly to my provider, and she can reply directly to me whenever it’s convenient. It’s much easier than a patient portal - plus I didn’t need to fill out a 14-page health questionnaire to join! I even like the tiny detail of Spruce having its own tone for messages - it helps me quickly prioritize what to respond to first. I wish all my doctors used your service!.Version: 3.7.23

Get Spruce NOW!Are you on the fence about switching your practice over to Spruce? If so, I have only one piece of advice: get Spruce NOW! Are you worried about the headache of getting your phone and fax lines ported over to Spruce? Again, I have only one piece of advice: get Spruce NOW! Are you unsure of how much your practice will grow in the upcoming months/years and wondering whether or not Spruce will be able to accommodate the changing needs of your growing practice? Again, I have only one piece of advice: get Spruce NOW! As a private practice psychologist who is currently growing his practice at a rapid rate, I too had all of these concerns/questions… But with in the first half hour of my initial consultation with the amazing members of the Spruce team, my concerns vanished! And now, less than one week in, all of my phone/fax numbers have been successfully ported, my questions promptly answered, and my Spruce system in perfect working order! I could not be happier, my clients could not be happier, and I simply could not give Spruce a higher endorsement! Get a Spruce NOW! Trust me, you will thank yourself almost immediately!!!.Version: 3.6.1

Only good things to sayMy mom Is Roz Greenspan, she lives in Your life assisted living ( pba). I feel so fortunate to have kasnia ( sarah’s assistant ) and Sarah Platt as mom's PA. I’ve had such peace of mind knowing that mom is in their care, especially during Covid, when I cannot assess her myself. Spruce is an amazing tool for me to contact Kasnia when moms in need. She always returns my request’s within an hour (usually before). I can’t tell you how grateful I am for them, and this “tool” to be able to reach them. Thanks for all you do. Dana Greenspan.Version: 3.7.11

Redirect healthFar and away the best insurance we have ever had. Always attentive, on the ball and provide premium service when needed. Their customer service model should be shared across the board not only with other providers but other industries. I highly recommend Redirect Heath to be your insurance provider and I hope going forward the industry as a whole will consider their business model.Version: 3.7.16

Most Fantastic Client SupportI feel like I'm he most important person in the world! I work in a customer service role myself and I'd like to be in on your training! The caliber of your employees, their professionalism, prompt responses, but even more meaningful to me is I feel cared about. WOW. Thank you all for helping to navigate what can be a complicated medical world at times. AND then caring, too. Marci.Version: 3.6.2

Thank you guys so much! 5/5First of all, the pills were shipped immediately and I received them in 1 day. So complimenting their punctuality is to say the least. Next, the responses were thorough and prompt. I got all of the clarification I needed and it came with urgency. Lastly, I felt cared for an assisted in a time of need like this and that’s what mattered the most. Loved everything about this app and what it does for women. Never had to go through anything like this before so the help they gave was highly appreciated..Version: 3.7.28

Gateway for Excellent CommunicationI’ve never used software like this app before now and I absolutely love it! I’ve had such an easier time contacting my provider and has taken out the anxiety of the whole process. I’m glad this service exists especially the video calls!.Version: 4.4.1

Spruce SpectacularPlume is a godsend for the trans folks who especially, such as myself, struggle to find medical providers willing to aid us in our transitional process through the use of hormones. I cannot understand the lengths a lot of trans-insensitive medical doctors go through to play gatekeeper. If you’re very serious in GAHT, Plume with the Spruce app is surely the way to go!.Version: 3.7.11

Amazing ServiceI have been with Dr Little for quite some time now. I so grateful for the service they bring to the community. There is never a wait and they are always available to answer any question I may have about my health. I highly recommend them and if you haven’t signed up with them it’s super inexpensive and a big bonus is that they have their own pharmacy❤️❤️.Version: 4.3.2

Love Communication at Element Primary Care!This is a great tool to reach out to physicians! It eliminates the many phone calls with long recorded messages, pushing buttons to reach the right person, leaving a message for a nurse who then leaves a note for your doctor. Eventually they call you back and eventually you get an answer. This texting program eliminates all the frustration!.Version: 3.7.11

Extremely UsefulThis app is WAY better than any other communication device that you’d consider in your clinic. The ability to assign conversations, auto replies, saved messages is a complete lifesaver, and then internal notes are literally the best. No other clinic I’ve worked at is a good at communicating as we are, and it’s because of Spruce..Version: 4.3.6

Great ideaI have never had a better connection with a doctor and although I do have a great doctor and his receptionist is also great, I do recognize the app as being the very thing that has brought us the ability to connect! I can’t say how great it is to know my dad’s dr will be able to respond to anything I have issues with and always does do so within few hours if that! The app has never glitched and has been up and functional each time I pulled it up and opened it! It’s a time saver and a comfort to have this app connect me with our dr! Great idea!.Version: 3.1.2

ReviewDr. Bruno and her staff have always went out of their way to make sure I am taken care of. Understanding, listens to what I have to say or ask, and they explain everything in a timely manner. I never have to resist if my medication is called in, if there is a problem they are always quick to resolve it!.Version: 3.7.15

Texting your Doctor!Imagine a world where anytime you had a health question you could just shoot a text to your doctor about it. It’s here! I love Spruce! Easy communication and appointment making. And it’s all there on record so you can go back and make sure you have it right. Plus virtual visits with the doctor—you can stay sick on your couch and get some answers! It’s amazing..Version: 2.7.4

Connecting with my doc is easy now!A couple of my more progressive doctors are using Spruce and my life has never been easier. I can text a question and get an answer within seconds. I’ve even been able to ask for refills via text. It is leagues beyond any portal I’ve ever had to navigate, and I frankly hate using the phone to call. Best app ever!.Version: 4.2.1

I love Bicycle Health/Spruce App and my provider!Everything has been amazing and so fast, easy and efficient! My doctor and care team are always there for me and I can message them anytime I need and they just give me a follow up appt right away when anything is needed. I don’t think I’ve ever been so satisfied and happy and safe-feeling before with any doctor or dr office!.Version: 3.7.20

The Best Online Communication ServiceI live in Minnesota and have Spruce e-visits about twice a month with my psychiatrist, who is in Virginia. During the pandemic I have used Zoom, two Google services, Skype, Skype Business and FaceTime for a variety of meetings, medical e-visits and personal ’face-to-face’ get togethers. Spruce has outshined them all with consistently clear and flawlessly synchronized video and audio. It is simple for my doctor or me to text ahead if one of us is running late. Over many months I have not experienced even one problematic issue with Spruce and am always grateful that my psychiatrist chose this service for our visits..Version: 3.7.10

New momI love this app I always get a quick response, it’s beyond helpful for my husband and I. Being new parents there’s so much we don’t know and everything is new. It’s helpful to have amazing pediatricians available to you when needed. Being a stay at home mom for this first time in my life, my husband away at work during the day and not a lot of community around. When Isaac’s seems to not feel well it’s a little scary, lonely and hard when it feels like your unable to help. Again having this Available has truly been a God sent..Version: 3.6.4

I Highly Recommend SpruceI recently switched my private counseling practice over to Spruce and my only regret is n not having done it sooner. I love being able to send and receive faxes in my phone. Having a secure phone “line” that uses my existing phone is wonderful. I can tag clients so I can do searches for people with similar issues and email them information that might be relevant to them. I can “page“ myself to remind me to do a client related task or follow up with them. (It’s kind of like the marking.) I can get off of the phone with a client and immediately write a note to document the call. I can do video sessions. I’m looking forward to improvements such as clients being able to access from their PC (right now they have to use a smart phone) and better reporting so that I can more easily send out the client records when requested. But they’re a great service for a great price. My anxiety level has literally gone down because of the seamlessness of this service. Thank you Spruce!.Version: 3.6.2

Amazingness!!!There is nothing about this app that I don’t love! I have a secure direct connection with my son’s psychiatrist and her nurse at all times. This is so much easier and convenient than having to make repeated calls, trying to find places to speak on the phone about private matters, having things in writing for review in the future, etc… This app has streamlined the entire medical communication process!.Version: 4.2.1

Wonderful Care!Megan and Christy are just amazing. Megan sits with you and really delves in to find the root of the problem. She spends more than adequate time with you in the office. She is very caring and conscious about getting back to you when you have a question or concern as well. Christy is spot on when helping with my medication or drawing blood. Couldn’t ask for two better people to take care of me! Thank you guys!!.Version: 4.3.3

Best choice I ever madeI’ve suffered for literally decades with both pain and into addiction. I don’t know which was worse, dealing with unsympathetic doctors and drug dealers or just suffer needlessly for the rest of my life. I found Spruce and I’m back close to how I was 15 years ago. Little pain and a whole lot of my pride back..Version: 4.3.12

Can’t use two devicesI have the App on my iPad and my iPhone with the same login, preferring to use my iPad. I have discovered that the message thread does not show up on both devices, the conversation on the iPad does not show up on the iPhone. I see this as a real problem. There are times when one device is more convenient than the other. Also, if you were having a medical emergency and lost battery power on one device, you would loose the message thread and any important information sent by your doctor. I do like the convenience of the App but this improvement would be good..Version: 2.8.1

First Primary CareThis is the best medical practice I have ever been to! Dr. Cassandra Wertz has been incredibly available, and is able to very quickly reply to any question or concern. I have never experienced anything like this before with any other doctor. She is thoughtful and kind, and very on top of her game. Dr. Wertz and her colleagues are all about helping and listening to patients. They are really making a difference in the medical world!.Version: 3.7.24

Covenant Care LOP Scott PerrnodDr Perrnod has always been available and goes over and above for his clients. However, I had a dosage error from the pharmacy which gave me an overdose scare so I used the Spruce App and almost immediately Scott was able to determine the mistake and get the problem solved within a few minutes. Ever since Dr. Perrnod has taken me as a client I have found my pain management medication is working better and I feel we’re going in the right direction. I would recommend both Dr. Perrnod and the Spruce App..Version: 3.6.4

Would like to see added features…I’ve only been using the app for a couple weeks and so far so good. One of my concerns is how the message thread just goes on and on with no way to categorize or tag particular conversations. I see this becoming an issue as it lengthens and I lose important information in the thread. Perhaps adding a feature to tag or label specific messages might help?.Version: 2.6.0

Blind userI just started using this app today. I am blind. I’ve noticed that the messages between me and my doctor cannot be read with VoiceOver. There is also no ability to magnify the screen here with the pinch and spread method. Both of these features should be enabled for blind users. This will give Blind users the independence and privacy they need while communicating with their physician..Version: 3.6.2

From Lori vonBrielImpact physical therapy is a totally different therapy experience!!!! What sets Chris & Marc apart, is that you always get total one on one care during your entire session . They are extremely knowledgeable & their level of care & caring is exceptional!! I , personally ,have had multiple surgeries & originally have experienced “other” therapy settings . There is no comparison!!! They are the best !!!.Version: 4.2.3

Convenient & SecureI really enjoy using the Spruce App because of the convenience of accessing my doctor & knowing my personal information is staying secure while doing it. I can inform him of my needs & it’s a quick & convenient way for him to get back to me on his time, without interrupting either of our days..Version: 3.7.11

IncredibleThat is how I wanna start this review out incredible yes I have never ever had such polite and considerate customer service in my life , they actually treated me like I was a human being not just a number on a spread sheet , they care about my well being and my mental health more than anyone I have ever delt with , I give them five stars because that’s all the stars they will allow. Lol if there was a ten star rating. You bet it would be a ten star review. Thank you every single person that has helped me through my Journey. My god bless each and every one of you. 🙏..Version: 3.7.19

Dr Zabenko is hands down the best. App is so efficient and easyI love you guys everyone of you saved my life and I wish I could show you what miracles you people provide for recovery seeking folks like myself. I adore my doctor so much he is generally one of a kind ❤️❤️❤️Dr Zabenko is hands down the best. App is so efficient and easy. I am so thankful to have found recovery delivered . Without it I am scared to think of where I would be … with God and the people behind recovery delivered all things are possible . They have found the simplest way to recovery . My only wish is that they took AMBETTER insurance …. 😝 Shawna Stimus.Version: 4.3.10

Wonderful!This app is wonderful! I connected with a physicians assistant connected to the urgent care I usually go to. Because of my busy work schedule I can’t always get down to the urgent care center to get checked out. With this app you can submit your symptoms, video, pictures and chat with a doctor quickly. From there prescriptions can be filled out and sent over to the pharmacy quickly..Version: 2.4.0

Great communication and careWhen we started to see a drop in the care of my Dad from his previous health care provider we were told about MyHome Healthcare and Julie. When we changed care for my Dad to MyHome Healthcare it was the best decision I had made concerning his care. The care provided and the communication provided regarding his care was the best. I always felt connected to his care in a way I hadn’t been able to before we changed to MyHome Healthcare. Thank you Julie for taking such good care of my Dad and for giving me peace of mind. Thank you Dave.Version: 4.2.1

Fabulous appWe use this app for communication with my grandchildren’s doctors office. It is wonderful. It gives us direct communication with the doctors and receptionists for setting up appointments, medication refills and any concerns we might have. The response is always fast but I imagine that has a lot to do with the doctors office. It’s great though for someone like me who is adverse to phone calls. Life would be so much easier if all doctor’s offices used this app or one like it!.Version: 4.4.1


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