Spruce: Medical Communication App SupportSpruce Health

Spruce: Medical Communication App Support

4.8
4.85354 star

Total 53,678 Ratings

What is Spruce: Medical Communication? Description of Spruce: Medical Communication

Spruce is the leading platform for HIPAA-compliant communication and care outside of the exam room. Call, text, fax, secure message, video chat, and more—all from one secure app, with a unified team inbox. Designed for healthcare professionals and their patients, Spruce takes your clinical operations to the next level, with powerful, easy-to-use tools for team collaboration, panel management, telehealth, business phone functionality, and automated custom communications.

Healthcare Professionals: Start your free 14-day trial today—no credit card required.

Patients: Spruce is always free. Download to connect with your care team for secure messaging and telehealth.⁣⁣⁣

— SPRUCE FOR HEALTHCARE PROFESSIONALS —
• Get new phone and fax numbers, or transfer in your existing lines
• Robust mobile and desktop apps
• Built-in compliance: Automatic HIPAA BAA, two-factor login security, SOC 2 auditing, HITRUST certification, and automatic audit logging for communication read, write, and view
• Advanced phone system: Phone trees, multiple lines, secure voicemail, automated transcription, VoIP, number sharing
• Messaging and fax: Secure individual and group messaging, two-way SMS texting, secure two-way eFax
• Telehealth: Secure video calling, as well as adaptive clinical questionnaires for patient intake and screening
• After-hours: Automated schedules adjust your phone system and messaging to match your business hours
• Automation: Save messages for reuse, schedule messages for future delivery, implement automatic message responses for common needs
• Panel management: Contact and conversation tagging, patient list upload, advanced search, bulk messaging, and custom inbox configuration and communication routing for each team member
• Team collaboration: Secure team chats, shared inboxes, internal notes, and @-paging bring the features of modern team software to the healthcare space
• And more…!

— SPRUCE FOR PATIENTS —
• Sign in to a free and secure patient app, on mobile or desktop
• Receive video calls from your care team
• Send and receive secure messages, including photos
• Receive alerts for new activity

Ask your healthcare team for an invitation to connect on Spruce. If they're not on Spruce yet, ask them to sign up today!


  1. Spruce: Medical Communication App User Reviews
  2. Spruce: Medical Communication Pros
  3. Spruce: Medical Communication Cons
  4. Is Spruce: Medical Communication legit?
  5. Should I download Spruce: Medical Communication?
  6. Spruce: Medical Communication Screenshots
  7. Product details of Spruce: Medical Communication

Spruce: Medical Communication App User Reviews

What do you think about Spruce: Medical Communication app? Ask the appsupports.co community a question about Spruce: Medical Communication!

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Spruce: Medical Communication Pros

Would like to see added features…I’ve only been using the app for a couple weeks and so far so good. One of my concerns is how the message thread just goes on and on with no way to categorize or tag particular conversations. I see this becoming an issue as it lengthens and I lose important information in the thread. Perhaps adding a feature to tag or label specific messages might help?.Lula galVersion: 2.6.0

Only good things to sayMy mom Is Roz Greenspan, she lives in Your life assisted living ( pba). I feel so fortunate to have kasnia ( sarah’s assistant ) and Sarah Platt as mom's PA. I’ve had such peace of mind knowing that mom is in their care, especially during Covid, when I cannot assess her myself. Spruce is an amazing tool for me to contact Kasnia when moms in need. She always returns my request’s within an hour (usually before). I can’t tell you how grateful I am for them, and this “tool” to be able to reach them. Thanks for all you do. Dana Greenspan.A voice in the windVersion: 3.7.11

✓   Spruce: Medical Communication Positive Reviews

Spruce: Medical Communication Cons

Solid but not shiningExcellent resource and features. However, customer support leaves a lot to be desired. I have asked on numerous occasions to schedule a call with a person to help navigate my questions. I have only been redirected to the website and help chat over and over again. If you are not tech savvy or into figuring everything out on your own, this is not the system for you..EEB033Version: 4.3.12

Very difficult to add providerAlthough the process sounds so simple it has been very difficult to add my provider to my Spruce profile. I clicked on the link my provider sent and could only create my Spruce profile. I emailed Spruce’s customer service and they sent me a link to add my provider. I didn’t work. It’s taken me a better part of my day and I’m still not able to add my provider. This is stressful and time consuming. I’ve used other HIPAA compliant apps and not had any problems. I’ve asked my provider to use something else since Spruce is so difficult to use..Almondjoy88Version: 3.7.2

✗   Spruce: Medical Communication Negative Reviews


Is Spruce: Medical Communication legit?

Yes. Spruce: Medical Communication is 100% legit to us. This conclusion was arrived at by running over 53,678 Spruce: Medical Communication user reviews through our NLP machine learning process to determine if users believe the app is legitimate or not. Based on this, AppSupports Legitimacy Score for Spruce: Medical Communication is 96.1/100.


Is Spruce: Medical Communication safe?

Yes. Spruce: Medical Communication is quiet safe to use. This is based on our NLP analysis of over 53,678 user reviews sourced from the IOS appstore and the appstore cumulative rating of 4.8/5. AppSupports Safety Score for Spruce: Medical Communication is 96.6/100.


Should I download Spruce: Medical Communication?

There have been no security reports that makes Spruce: Medical Communication a dangerous app to use on your smartphone right now.


Spruce: Medical Communication Screenshots

  • spruce: medical communication iphone screenshot 1
  • spruce: medical communication iphone screenshot 2
  • spruce: medical communication iphone screenshot 3
  • spruce: medical communication iphone screenshot 4

Product details of Spruce: Medical Communication

App Name:
Spruce: Medical Communication
App Version:
4.4.2
Developer:
Spruce Health
Legitimacy Score:
96.1/100
Safety Score:
96.6/100
Content Rating:
12+ May contain content unsuitable for children under the age of 12!
Category:
Medical, Health & Fitness
Language:
EN   
App Size:
109.68 MB
Price:
Free
Bundle Id:
com.sprucehealth.messenger-live
Relase Date:
26 February 2016, Friday
Last Update:
14 March 2024, Thursday - 19:06
Compatibility:
IOS 12.2 or later

Spruce: Medical Communication 4.4.2 Update Note
✱ Version History

Introducing Spruce Dark Mode, a highly anticipated feature designed to soothe tired eyes and spare the battery life on your mobile and tablet devices. While dark mode employs darker colors to both reduce strain and extend device usage, it is also ide....

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