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Klara – Patient communication App User Positive Comments 2024
Klara – Patient communication app received 32 positive comments and reviews by users. Can you share your positive thoughts about klara – patient communication?
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Klara – Patient communication for Positive User Reviews
✓ Easy access to doctor’s officeI enjoy having easy communication with my doctor’s office. I would like to be able to access my camera roll but besides that, I really have enjoyed the app..Version: 1.10.1
✓ New reviewsI’m reading a lot of reviews, but they are from 1 yr. To 5yrs old.? I’d like to see all the recent reviews because it’s been easy to use so far, except my docts office didnt specify they actuall use Klara.? I’ll check on Monday morning to be positive. Texting back and forth has been seem less, and easier for me to remember the date of appt.s now. Only dermatologist uses it so far. No issues have happened as I’ve read about w/others. Hope it continues..Version: 1.23.1
✓ Always worksOther medical apps we’ve dealt with have been problematic and frustrating, whereas Klara is always straightforward and usable. Thanks for this very helpful resource. Nana & bumpa.Version: 1.14.3
✓ Convenience is awesomeI love being able to get in touch with my doctor’s office without having to call and leave voice messages. Their response is most often quicker on Klara..Version: 1.15.0
✓ Please, all doctors get this!KLARA makes everything about going to the doctor so much easier!!! I hate having to call my doctor’s office for any reason because they never answer (I get it, they re really busy!). When the staff calls back, I’m always at work and can’t answer so the phone tag begins. I love being able to send a quick text to my doctor’s office using KLARA. I actually schedule my routine appointments now since it’s a quick text message. Love it!.Version: 1.9.80
✓ App Keeps Me Connected To My DoctorAll the information between my doctor & I about appointments or any other information is right at my fingertips! I can usually expect an immediate response, which is awesome!.Version: 1.9.98
✓ User friendlyThis is the most user friendly patient portal I have ever used. I would rather use this than make a phone call..Version: 1.10.4
✓ Outstanding AppThis is a great way to be able to stay in contact with your doctor without having to email or call the office. Very simple to use and effective!.Version: 1.17.0
✓ Easier than my portalI am both doctor and patient and I cannot stress how happy I am I decided to buy Klara. It is like night and day from when I used to call my patients for labs or was constantly getting complaints from patients because my staff never got in touch with them. It seems like even my Office Manager has more time now and is happier because she always knows what’s going on with patients. My dermatologist uses it so when I go for Botox, I get to experience the patient side as well. Really cool and less hassle.Version: 1.9.77
✓ Eastern New Mexico Foot and AnkleWe are a very small office of 6 people, including the doctor. We really enjoy using Klara to talk to our patients. It’s much more personable than a 3rd party text from a robot. It’s very helpful in getting information to patient’s that is much easier accessed online. I recently set up our Patient Registration forms where the patient’s can fill them out before their appointment through Klara and I think it’s just wonderful! I’m pleased that Klara is always getting updated with new features and the staff is great at replying to our specific concerns and questions..Version: 1.9.96
✓ Why don’t all Dr’s use this?I love love love this app, it’s so easy to use and I don’t have to sit on hold listening to awful music waiting for someone to pick up just to say they will get a message to the Dr. with this app, I’m texting the office staff or if need be I’m texting the Dr. directly..Version: 1.9.96
✓ Very easily accessibleWe all text- why shouldn’t Doctors and their employees? This is much quicker than waiting on the phone or being transferred to several people. It works wonderful in Dr. Hasen’s office in Naples and I think most patients and providers would be delighted to have their communication via text because it makes everyone easily accessible..Version: 1.9.92
✓ Lori McKGetting messages and response in the same day from the nurse is a great system. I know the message is received. Bethany is typically quick to respond. I wish other doctor offices would take note...Version: 1.9.96
✓ Great Tool for Medical CommunicationI’ve been using Klara for 6 months now and have seen no bugs/issues within the app. I only ever had one communication thread at a time, but the messages come in within a couple minutes of my Dr sending the message. Attaching documents and pictures in easy too..Version: 1.9.97
✓ Love Klara!!!!It’s great because there is always someone that will help with whatever issues I’m having so that I don’t have to come in and pay for an office visit. 🙂.Version: 1.16.0
✓ Very ConvenientI like that I can upload documents and images right from my phone. I also appreciate being able to ask the doctor questions in between visits..Version: 1.10.2
✓ Great App!I love being able to communicate directly and quickly with the clinic. It is pretty easy to understand and get the hang of. I definitely recommend app and it has helped me out a lot..Version: 1.9.96
✓ Great way to contact our Doc when it’s not urgentI love Klara. I know we can get in touch w the doc’s office and get a reply. It’s great for asking questions or needing refills. It’s even good for when I have a concern that needs fairly prompt attention. Our doc office is really good about responding on Klara..Version: 1.10.1
✓ ProfessionalismI can’t tell you how much this app helps me stay on track! I have multiple sclerosis and frequently have to be reminded of MANY THINGS! Thanks to your quick responses to my questions and your explanations, I am able to remember and understand what I am required to do! Thank you! 😊.Version: 1.16.0
✓ Better response times!I made a comment that I couldn’t get a call back when I left a message calling with a question or just trying to get some clarification. Usually I never got a call back! At least with Klara, I have gotten a response to my questions within a day. **The response time has changed this week. I am back to being frustrated with NO answers again! I called Friday with a problem about my pain medicines that needed a refill for the next month. For some unknown reason, my refills had been sent to a new and unknown pharmacy, even though my medical file listed my pharmacy as Walgreens in Collinsville. The new pharmacy was a small one, and didn’t have one of my medicines. They knew they could order the medicine, but there was a minimum order to deal with. Pharmacies must dispose of expired medicines, and loose money if this happens often. The owner of the pharmacy requested that I get my prescriptions at my regular pharmacy. Fine by me, since they were also more expensive. This problem happened again this month! I have been trying to get them to move my scripts using Klara, but I have been ignored since Friday. Hey! These are medicines I need to control my pain! This is not making me very happy!.Version: 1.9.98
✓ Very convenient and user friendlyI think all doctors offices should use this app. It’s very convenient and easy to use. If you don’t have an urgent medical issue then this is the perfect app.Version: 1.9.97
✓ Easy User Interface, Somewhat Congested InboxThis app is really nice for communicating more quickly with my doctor. The user interface is very simple. However, I wish conversations I have between them and ones with their office staff were separable into their own message threads. When they get lumped together, it gets confusing. My doctor's receptionist ends up receiving and having to transfer some messages intended for him. Otherwise, it's a very convenient app!.Version: 1.9.96
✓ ListsI am happy with Kiara, but not with my doctors office and were very inefficient. I have an appointment for 1 o’clock and they left a message that my appointment is at 12:30 tomorrow Just what is wrong with that office?.Version: 1.15.0
✓ Outstanding CareI cannot share enough praise for the care and attention and compassion I received from Nurse Karen and the Staff at Dr. Sanders office ! Starting with my first phone call to his office in 2019, Suzy answered all my questions and concerns with great detail and enthusiasm. Danielle also took great care in scheduling me and accommodating my questions and explaining the planning of procedures. To my most recent experience, post surgery with Nurse Karen, answering all my questions with such detail and love - early morning, late night and weekends calls and texts. You are always in touch with someone who can help you, if needed. And Dr. Sanders… I felt totally comfortable with his kind approach and his vision for me as well as hearing what I wanted. I was 100% confident in his care. I am still healing, however, I saw the results immediately and each day going forward, I see the results and they are fabulous. I did not want to look 25… rather, to look refreshed and natural. Also, I highly recommend you go to Norma’s Cottage for aftercare … they are angels. I am more than happy to give Dr. Sanders and his entire Team the highest of recommendations! And I am happy to talk to anyone about my procedures and my experience. Ask Suzy for my number. Good luck, do it, you’ll feel so much more confident and happy. Best always, Mary FitzGerald.Version: 1.19.0
✓ Fast and Easy way to communicateFast and easy if I have a question or need to communicate with the office about medical questions, appointments or need clarification of something such as a medication. I usually get a response with in minutes..Version: 1.10.1
✓ So easy to contact the clinicThank you for this service. It makes it so simple and quick to contact the clinic. No more holding on the phone!.Version: 1.9.96
✓ Love how accessible my doctor is nowThis is a great way to communicate with your doctor. My doctor feels so much more accessible. Instead of calling and leaving a message and hoping they get back to you. Love it!.Version: 1.9.92
✓ Easier than Phone Messages.I appreciate this portal for communications with my physician. Much better than “telephone tag.”.Version: 1.14.3
✓ When it’s workingWhen it works it’s an amazing way to quickly communicate with my doctor. When it’s not working and it’s trying to fix itself or someone else is; it’s ridiculous..Version: 1.10.1
✓ Terrific instant communication with my surgery teamJust love this app for the ease of instant communication with my surgeons and their support teams. 24/7. Non intrusive. Can send/receive pics too. Provides both peace of mind and incredible valuable support. Love it. Any practice that DOESN’T have it will be at a disadvantage..Version: 1.9.94
✓ CustomerLike being able to get answers right away.Version: 1.10.1
✓ VAndersonI love using Klara. It eliminates having to leave a message for a nurse in a voice mail. And you get an answer much more quickly than when a nurse has to stop what she is doing to return a call. My only complaint is having to scroll to find your birth year. I think a phone-type number system would be easier for people like me who have scroll really far back to find my birth year..Version: 1.16.0
😕 Klara – Patient communication Negative Reviews
