- 65.3LEGITIMACY SCORE
- 65.8SAFETY SCORE
- 4+CONTENT RATING
- $8.99PRICE
ShutterCount Mobile App Complaints & User Negative Comments 2024
ShutterCount Mobile app received 21 complaints, negative comments and reviews by users. Have you ever had a bad experience using ShutterCount Mobile? Can you share your negative thoughts about shuttercount mobile?
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ShutterCount Mobile for Negative User Reviews
✓ Could never connect.....to my Canon 70d. I followed the instructions precisely and even watched the video. It is supposed to be easy, it wasn’t. A customer service rep contacted me is email after I asked for a refund - she was rude and insulting. I’ve never been insulted before by a customer rep. So perhaps most clients are happy with this app, I am not simply because it didn’t connect. Canon is a common brand, the Canon 70d is a common make..Version: 3.3
✓ Won’t connect + overly expensiveAnd the instructions make no sense what so ever! I have read and reread the instructions but nothing I do works. I completely agree with the other comment on here. RUBBISH! Also COMPLETELY RUDE and and the developers do not apologise at any point of time. My camera, a canon 80D is on the list of cameras that should be able to connect to both the wifi and USB yet they automatically assume that this is the issue and judge your capabilities of knowing your camera. They claim to have millions of successful users and if that is the case, why are there only two reviews and both negative?.Version: 4.3
✓ Does not workThis app is rubbish simply does not work.Version: 3.3
✓ Could not get app to workDid what instructions indicated, could never get camera to connect to the iphone. Bought a different shutter counter app..Version: 3.3
✓ Shura01sSpent 2 hours , couldn’t connect to camera..Version: 3.3
✓ Pairing failSame. Pairing was frustrating. Did what the instruction said. All software upgrades to current. Nothing..Version: 3.3
✓ Unable to connect to r5I’m giving this app 2 stars instead of 1 because the developer has extensive instructions including videos. That being said, after meticulously going through all the instructions and videos, I was unable to get the camera to connect to my phone or iPad. I could not have been more thorough when following the instructions each time. After reading through multiple review responses from the developer, I saw that they indicated that people should contact them with the error code from the app. I never was given an error code, the app just wouldn’t connect even after leaving it to pair for over 30 minutes. Bottom line: for this price, the app should work perfectly. I could understand issues like this with a free or even $1 app but at this price, it’s not worth a download..Version: 4.9
✓ Doesn’t workI tried to connect my canon 750d to my iPhone & it won’t work waisted my money.Version: 4.9
✓ Doesn’t work on 6d, useless. 0 starWant money back.Version: 3.3
✓ App does not workThis app does not work on either of my two dsl canon 5d and 7d. Waste of money and time. will be calling Apple for rebate..Version: 3.3
✓ RipoffDon't waste your money. Wont connect with my Canon 70D at all. Complete waste of money for an app that doesn't work. Camera will connect to phone via wifi with normal canon app for remote transfer and shutter trigger, but this app doesn't connect at all via wifi..Version: 2.0
✓ Maybe a Worthwhile App …… but couldn’t connect my 5D4 to Wifi..Version: 5.1
✓ Not workingHow can I get money back.Version: 2.0
✓ AwfulPurchased for 5.99 and cannot read my shutter count. i’m not sure if it is compatible with the Canon 6D but this app is difficult to navigate and not helpful. App is created by a greedy person making money off of individuals who cannot find their shutter count by Canon, because they don’t reveal that. the shutter count of cameras has evolved into a selling point in used cameras and sellers don’t want to buy them without the shutter count, so thank you for making me waste 5.99!.Version: 4.7
✓ Better avoid this appI tried connecting my eos m6 and 77d-no luck. Totally disappointed with this app- total waste of time. Better avoid being ripped off..Version: 3.3
✓ Doesn’t connect to 80DTried for several hours and cannot connect to my Canon 80D. Money down the drain..Version: 4.3
✓ Not worth it...Overly cumbersome... difficult to get working....Version: 4.9
✓ Way too difficultDifficult to connect, lengthy instructions followed, after many attempts I gave up. $9.99 spent with no result.Version: 4.6
✓ ComplicatedI followed instructions as stated but the app never connected to my camera. I tried and tried but no luck. I watched the videos on YouTube too. Wish I could get my money back..Version: 3.3
✓ Waste of moneyUnable to connect so cannot actually review the app..Version: 5.1
✓ This app does not work please refund !This app does not work !.Version: 4.7
🙂 ShutterCount Mobile Positive Reviews
ShutterCount Mobile works most of the time. If it is not working for you, we recommend you excersise some patience and retry later or contact ShutterCount Mobile.
⛔ ShutterCount Mobile Problems
