Mutual - LDS Dating App Negative ReviewsMutual LLC

Mutual - LDS Dating Negative Reviews

4.0
4.03601 star

Total 65 Negative Reviews

Mutual - LDS Dating App Complaints & User Negative Comments 2023

Mutual - LDS Dating app received 65 complaints, negative comments and reviews by users. Have you ever had a bad experience using Mutual - LDS Dating? Can you share your negative thoughts about mutual - lds dating?

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Mutual - LDS Dating for Negative User Reviews

SucksOn Apple 8 it gets frozen every 3 minutes, and need to download again, and for years with this app, never was mutual with someone I really liked much. Voting every day till the end getting 2-3 matches per day from which one only replies the worst and that doesn’t go far. App sucks..Version: 5.1.4

Isn’t great for out of the USAI was a bit disappointed... not really popular as a worldwide app. There aren’t many people outside the states, this makes it difficult. Why would people in USA want to date outside the country when there’s so many options there? It makes it difficult to find anyone if you’re not in the US..Version: 2.6.1

Good but frustratingThe app itself works great, but it’s quite frustrating for me when I can see that a decent amount of people have swiped up, but I can’t see who they are. It feels like a money grab, it’s nice to have premium for like a day, so you can see who’s matched with you, but then it doesn’t show your profile to anyone until it runs out, and then after your premium has expired, only then does it start showing your profile to other people. And 90% of the time, the people who you match with don’t message you back, or even at all! I’ve spent hours scrolling with absolutely no matches, and even when I do, I’ll get messages asking for a “non committal makeout session” and then proceed to get mad when I say no. I think it’s more of the people on the app than the app itself, but it definitely has its frustrating moments..Version: 4.6

It’s a game of luck when not paying anythingThe app’s way of making money is a bit ridiculous. The way that it works is unique and fun but here me out. If you get a match, more likely than not it’ll be with a person that won’t send you a message nor reply to your messages. Out of the 20+ matches I have gotten over a few months, two people have responded to my messages. And now the app limits who you match with when using the free version. If you aren’t paying this company money, you’ll seldom get a match that you’ll have power over. And when you do get a match that the app gives you power over, the other person just happens to be someone that never responds! It is ridiculous the amount of time I have spent swiping on this app trying to find some sort of date and the app is too money hungry to let it happen naturally. The worst part is that the app constantly reminds you that there are many people that think you are cute but you have no power over it until you pull out the credit card. I applaud you developers for finding the most asinine way to interfere with potential relationships. I recommend that you shift your revenue focus to advertisements and extra features. Hindering potential relationships only reduces anyone’s chances of seeming the app as a beneficial part of their life as it did with me. Well done and never will I recommend this app to anyone else. Amen..Version: 3.0.1

Well...It’s somethingIt’s something more than just trying to date in your ward...where you either already know everyone and aren’t interested in dating or have already dated everyone you’re interested in and are looking to find other people in other areas. I wish sending messages at least could be free since you can’t get to know someone without messaging someone and you can’t know who the people are who have swiped up on you unless you pay for a subscription which is frustrating. Also I don’t understand why my messages area doesn’t show messages I’ve sent so I can remember who I’ve sent messages to...yes it shows the messages of mutual matches’ messages but I wish I could see EVERYONE I’ve written. And I wish there was a location filter...because I’m just not going to date someone in Russia or South America etc I’ve got cancer and travel is not quite a possibility right now and going through 50% of the people out of the country is annoying..Version: 3.4.1

CrashingThe app keeps crashing ...Version: 2.3

App isn’t up to the markIt’s search facilities are extremely limited. This was supposed to be a LDS dating sites not enough security checks are being carried. Probably 80% of the males on this site aren’t members of the church. So why bother to use it???.Version: 5.2.5

Censorship Too MuchPROS -High quality people. -Decent features such as distance filter, sending notes, choosing specific ares of focus and super likes. -Profile authentication. -Enough profiles to be a sustainable app -Higher quality profile pictures -Beautiful women -Ads aren’t annoying CONS -Buggy -Holds back on exposing many profiles near you or just in general. -Slow message delivery -Pricey -Unreasonable censorship I got temporarily flagged for using the word “sexual tension” in my bio. I got a second flag in that time duration for the same thing. It’s kind of funny how I can be “reported” by someone who couldn’t see profile at the time due to it being flagged. -Lackluster Appealing Process Tried appealing my case but despite me being right why I shouldn’t have been temporarily blocked, I was told it would be lifted once I took away the word “sexual tension”. Again, I got a second flag in a period of being blocked where no one could see my bio for still having the word up. -Slow customer service response time RECOMMENDATIONS -video chat or phone call feature -eliminate double standards (A lot of girls get flagged for wearing sports bras while not much happens to guys being shirtless) -have more specific guidelines and not so ambiguous. -give facts based on data of successful trends..Version: 3.8.3

Do they just want my money?I’ve been using this app on and off for about 4 years now, and the quality of my dates ranged from “maybe we’ll click” to literally a child molester who was arrested 2 weeks later. (Note: I am not blaming mutual for any of my dates’ actions, but I thought it was worth reminding people to be careful with online dating. Even church members can be predators.) The free version of the app is lackluster, buggy, and constantly pestering you to pay for the upgrade. It’s annoying to use. I haven’t bought the paid version, and I doubt I ever will. I don’t have much faith in the company to actually follow through and make a good product. I’ve also read other reviews stating that the paid version has its own issues. I’ve seen other reviews saying they don’t get replies/messages from their matches, but part of me wonders if that’s an app problem or just a product of all dating apps (from my experience, the percentage of matches that lead to actual conversations are low no matter the app). That said, I would also believe that the app is suppressing messages and/or matches themselves. Some suggestions: - make some more filters available for the free version, such as height - fix the algorithm - stop begging me to buy the paid version. I won’t do it.Version: 4.0

Enjoy the paywallNot a huge fan.Version: 4.9.5

SlowApp takes a long time to load.Version: 3.3.5

FRAUDBeware of subscription! In Late 2017 I updated to Premium for trial. Used for 30days. I then removed and unsubscribed from Mutual app altogether in Dec 2017. I called my bank recently regarding suspicious behaviour on my account in March 2018. Bank found there were multiple charges of $31.99 AND $15.99 made to my acc. When I checked Apple emails, they were linked to Mutual. I immediately cancelled all credit cards linked to my apple acc. Turns out I was being charged for both Premium & standard subscriptions well AFTER I had unsubscribed! I am absolutely appalled! It was fun app, but not at all worth the trouble. Avoid paying for this App. Delete, Unsubsribe & try your local YSA dance for FREE!.Version: 2.2

Hope you paid for premiumWith this latest update, I’m more disappointed than ever. I semi-understood the limit on swiping (okay, no I don’t actually- it should be a limit on LIKES, not SWIPES. Limiting swipes literally just means I use your app less. Limiting likes means I’m more conscientious about who I show interest in. They are not the same at all), and I’ve always thought the features that premium offered would be worthwhile to those interested. But the premium advertisements are just too invasive now; my final straw was the inclusion of the “Get Premium” tooltip in the messages to get text-receipts. Other apps have premium for text receipts- this is fine. HOWEVER: they don’t have an obnoxious “Get premium” text box that never goes away. Why not make it a 1-time tooltip to inform users they have the option for receipts if they buy premium, and then have it disappear for the majority of your user base who aren’t interested? Fix that, and make the limit on likes instead of swipes, and I’ll change my review (as I’m sure would many others). Otherwise, I’m joining the exodus to Hinge with everyone else..Version: 4.10.0

Running out of peopleWhy does it keep telling me I’ve ran out of people to view when I clearly haven’t ?!.Version: 3.7

Careful of scammers...There are lots of cool guys on this app but a ton of scammers just be wary if they say they are military or working for the government but won’t give you any details to back it up!!.Version: 3.5

Needs ImprovementVery little happens after “matching” with people because you know nothing about them to begin a conversation. The app only allows a handful of words to describe oneself and only 5 photos. The trend on this app is to match and never talk to each other. If there were more room to tell about yourself and important/relevant questions to be answered like LDSPlanet has (frequency of church attendance, whether or not you have a current temple recommend, etc.) people could proceed with conversations with more confidence that they’re not wasting their time. As it stands, talking to people on here is a black hole. You don’t even know if the person is a church member a lot of the time (a huge percentage of people on the app AREN’T church members, much less active ones). There need to be more and better information filters so you know important things about the person before matching/talking. I’ve emailed this feedback to Mutual in the past, but so far nothing has changed in this respect. Mutual and LDSPlanet need to get together and rebirth their LDS dating opportunities— Mutual has a lot more people, but LDSPlanet has much better information to pre-screen people..Version: 3.9.5

Decent, but lackingThe app does have a lot of really good features, and is very easy to use. I do like that you offer a weekly subscription rate, which is different from most other apps. Let’s me try before I invest longer term. As a single mom, however, it would be really helpful to know if potential matches are also parents. Sure, a guy can add that in to his profile manually somewhere, but it’s not an automatic part of the profile, which it should be, just something as simple as has kids, doesn’t have kids, etc. And while this app definitely isn’t the only one to do so, I think it’s ridiculous that you can’t even see who likes you. Blurred out pixels isn’t helpful. It really doesn’t even peak my interest. It would be much more helpful to at least be able to see their main picture, and then you might actually have more people wanting to subscribe for some amount of time..Version: 4.10.1

A good app with good intentionsI give this app 1 star due to many bugs and it’s users. Works when it wants to. Also I found this app is full of fake people. The makers of the app had good intentions but the users have made it bad. Found that most users I have met through this app don’t want to date, have high standards therefore don’t ever get into a relationship, also the biggest most common thing is “ I am damaged “ by previous relationships (from years ago), damaged by someone on this app, I don’t want to date/relationship ready, or they are players dating multiple guys/girls. For an LDS app I had bigger expectations but it is like all the other “free” dating apps. Use this app at your own risk. I have found that the real men/women looking for relationships pay for dating apps, it weeds out the free app users who just are not really ready for actually dating/relationships, the ones who make it away to feel good about themselves by swiping and matching with the most people and have no real intention to actually date, the game players, the hook up people..Version: 2.3.2

Nigerian scammers on MutualWarning: Mutual allows Nigerian scammers on there, using fake photos, locations and names..Version: 2.2

Beware of purchasesThe upgraded features sometimes take a day or so to kick in. Also you’re only buying one individual feature when you mutual up. I thought I was getting all of them with the Mutual up but I only got one individual one which happened to be whichever one you’re viewing when you’re swiping through. I tried to get a refund because it gave me an upgraded option I didn’t want, and the upgraded option didn’t work. But somehow I was denied a refund. That said otherwise this app has been the most effective dating tool of anything I have found ever by far. I would love to give it five stars, but my purchasing of the upgraded features causes me to have quite a bad taste because it didn’t work and I also felt deceived. Would love for the developers to work on that. This isn’t an app for just temple recommend holder‘s, many people use it that are not active in the temple, and many are not active in the church. It’s a great way to find somebody with common core values that doesn’t hate the church but sang primary songs when they were little. It’s also a great way to meet people with temple recommends. It doesn’t have girls that are on there just to further the followers on Instagram, at least not nearly as much as other apps..Version: 3.0.1

Way to many bugsReached out to support team about two or three times they were nice and quick with responding. My only issue is bugs, bugs, bugs! I match with people and they disappear on the match section unable to send them a message. When I swipe up and it says it pops up with the fireworks saying it’s mutual and there is a little area to send them a message it doesn’t work. When I send the message it says “loading match. please try again in a moment.” I have uninstall, reinstall, deleted and created a new profile and i still have the same glitches. I have friends who don’t have no issues what’s so ever. I thought maybe it was my phone? So I logged into their phones but it is still the same issue I swipe on people who have matched with me and they are no where to be found on my matches section. I just got a new phone (iPhone 11) about two weeks ago and still the same issue. Again, would love to give this app another try!.Version: 3.7.1

WhyI’m just gonna say it. Originally I was pretty stoked, the app is nice and simple to use. And the price for 15$ a month wasn’t bad for the full package (but honestly is only worth it if it functions properly). Literally...too many bugs, especially when it counted and then you lose a person you wanted to connect with into the oblivion. Failed me every time I found someone I really was interested in. Eg. Purchased 20 notes = 20$ Most worked fine except a few where it keeps saying error and won’t send...and you don’t dare refresh the app other wise you lose the person I opted for purchasing the notes because too often when once you find someone you want to message I’d swipe up and leave the app open and wait the ‘24hrs til next free note’ then go back to open the app and it shuffles everyone again so you can’t use the whole nifty package feature you are already paying for where you can go back a few swipes Considering the bugs, they desperately need the feature to search people you’ve swiped on to send them a message (Like, I get the whole point of, if they’re interested they’ll message you if you swiped...but come on) I’ve done enough troubleshooting and experiments to know its not my network connection causing the issue Overall....pretty bummed.Version: 4.1.1

Too hard to use!It’s too hard to find someone specifically. I saw someone and accident swiped the wrong way and have not been able to get back to her. It is a very frustrating site to be on with very little information. Even trying to send this email is too hard. I have to use a nick name that no one else is using!!!!! I can’t see what is being used and will spend 10 minutes guessing one..Version: 2.3.2

🤷‍♂️I'm not sure if this app even works! I've been on and off of it for a few months and the amount of matches versus how many people I swipe up on is ridiculously low. I recently downloaded the app again two weeks ago to give it another chance and I've gotten one match in that time. I run out of people to potentially match with within minutes, and yet somehow the next day or even a few minutes later if I reload the app, there's suddenly more people? Another reason I think there's something wrong is that I'm currently getting to know a girl that I came across on this app and swiped up on, but before that I added her on Instagram. And guess what? She said she's swiped up on my profile multiple times and yet, no match was ever made! The idea for the app is great! It's nice to think I could find someone with my same religious background to date. But if you don't get any matches, then what's the point of it? 😡.Version: 2.6.1

There are some bugs holding users back from a great experienceI’ve used this app on and off for about a year now. I have noticed issues with uploading photos since day one. When selecting a photo to upload the user can only scroll down a few pages before the app suddenly crashes. I hoped this would be fixed in a few of the updates, however, that has not been the case. Aside from that issue, photos seem to zoom in an unnecessary fashion. It creates some difficulties when selecting photographers. I have had an ongoing issue with seeing my conversations. Sometimes the app will completely log me out of my account, other times it will say “couldn’t locate your conversations” or something along the lines of trying to reach the server. *The latest issue is the app will not open at all. As soon as I try to open it, it immediately crashes..Version: 2.3.2

Worst!!!! Save your Money!!!In less than 5 minutes I exhausted all the girls and not just from my city I tried multiple cities and experienced the same thing.. WASTE OF MONEY!!!. All the girls aren’t attractive with the exception of 1 maybe 2. Sorry to be so blunt. Use another app instead. Maybe you have better luck praying to God to send you something better because this app will waste your time and money.. -Honest critic.Version: 3.6.1

Alright, but BuggyI’ve been having a hard time with the app, it doesn’t let me log in. Great when it works, although the upgrade is a touch expensive, even if it pretty much opens up the rest of the world..Version: 2.6.1

Not safe for womenI’m going to be honest here. I matched with a guy and had really good conversation until he sent me a very explicit message about performing oral sex on me among other things. I cut off communication and reported him on mutual for inappropriate behavior. Then I find out that a friend of mine recently had a very similar experience several months later with the same guy. This time he’s pressuring her to visit him and spend the night. He also wanted her to bring a friend for his roommate who would be down to “more than kiss.” And to top it all off, offered to send a video of himself in the shower. How was this dude able to keep his account? I’ve had girlfriends had their accounts frozen because they’re wearing spaghetti strap tanks. Clearly women safety isn’t a priority because guys like this are able to keep their accounts even after they break community guidelines..Version: 4.5.1

Good butIt’d be better if when you deleted your account it actually deleted everything so if you were to come back you wouldn’t be haunted by old msgs and matches.Version: 2.2

Be carefulJust be mindful that even if you are a paying customer, the mutual App service team Gods deem they have the right to ban your profile without giving a reason. Their decision is enough and they refuse to give an explanation. and good luck trying to get a refund..Version: 4.9.6

Can’t get into accountI’m getting notifications that I’m getting matches but when I open the app it takes me to the login and none of my log in options are working.Version: 5.0.0

This is NOT okay.Whoever runs this app must have a personal grudge against me or something. I am beyond blown away, and NOT in a good way. Weeks ago, I made an account on Mutual and started “swiping”. There were a lot of very handsome and nice looking guys that I was interested in. Quite a few of them I hadn’t seen on Bumble or Tinder, and I was super excited for the potential opportunity to interact with them. After swiping for a good half hour or so, I got off the app. A day or so went by, and I had received no notifications from the app. When I opened it up again, a screen immediately popped up that said I had been “permanently banned” from using the app. Ummm...why? The message said to contact them if you thought there was a mistake. I emailed them weeks ago, and have not heard back. I had NOTHING inappropriate or anything I thought would ever, in a million years, get a profile “permanently banned”. I saw at least 10 guys on the app that had piercings, tattoos, etc. I have noooo freaking idea why they banned me. If something was “wrong” with my profile, shouldn’t they at least have sent me a friendly message asking me to change it or something? I have literally never taken the time to write out a review, but this app deserves it. There needs to be a review option for giving zero stars. Considering this app is for Mormons, shouldn’t they be a little more Christlike? Ha. 🙄.Version: 2.2

Going down hillExpensive for what you get, take a page out of other dating apps books. Also swipes limited, not even likes… but swipes. It’s been going down hill for a while, last straw.Version: 4.10.0

Terrible not a large data base of matches to pick fromThe functionality of the app mostly works well. I didn't get many matches on the app. The only way I got to see profiles of suitors was turning my match radius to infinity. I don't like that while using the app on an IPhone, your always have to have your locations settings on and that it won't let you use the app unless you have your location settings on... there should be away that can use the app without always having your location setting on. I can understand the importance of it when finding people in your area. However sometimes you don't want to have specific your location revealed and just want to have a general city/ region listed..Version: 2.0.1

Bad customer supportSo I have deleted this app for about a month now, but they are still taking money out of my account. I have emailed multiple times no response. If you can respond here I need my money back and please advise that account has been permanently deleted..Version: 4.8.7

Not a bad dating appSo far this app is pretty good . I just made an account yesterday and found quite a few matches and I’ve gotten to talk to them. Recently, I’ve been recovering from a breakup and this date has really helped me feel better about dating and even talking to people again. There are a few downsides. Most matches don’t seem to talk unless you approach them first just like most people in a park wouldn’t talk to you unless you said hi. There was one person that texted me first, so receiving a text before you engage kinda depends on your match. However, who talks first doesn’t really matter. There is the premium which you have to purchase. This can be kind of annoying because they have all this cool stuff that you can only access by paying for them. After going through a few matches, you may not get another match for a while but that’s okay because engaging one person who at least might like you should keep you occupied for a little bit. Overall, anyone’s experience on this app will depend on their attitude and approach, and their expectations. My advice is this, don’t be afraid to text people, don’t look for new matches ALL the time, don’t let premium bother you and take things one step at a time..Version: 3.5

No access after paying for a month’s subscriptionI downloaded the App, did my profile and paid the subscription for a month, however I cannot access the service, though it says “tap twice on the App” it goes on to Uploading and then reverts back to the App symbol. There is no signposting to any help and or instructions on what to do and or why this is happening. I would not want money taken out of my account for a service that I cannot access..Version: 3.1

Has its pros and consPros: I like that it has to be mutual for contact to be made. I like that it’s simple and easy to use. I like having filters for distance, etc., and the option to add tags to help make up for such a small profile window. I like that it saves your conversations, and you can re-set down-swipes. Cons: I don’t like that you get a VERY small paragraph to tell about yourself and read about others; I’d feel better getting to read much more about someone like some apps allow before deciding whether to swipe up or down and start an official conversation. I also don’t like that for me it has had tech bugs for what feels like 50% of the time; profiles not loading, info disappearing and re-appearing, sometimes simply not working. Customer service has taken an interest and listened and looked at screenshots but I still have to delete and reinstall the app on a regular basis to keep using it..Version: 3.1.1

Hinge is Better!The only thing that I appreciate about this app is that it provides a demographic of people that are of my belief. But whatever algorithm that mutual uses makes it impossible to match with people you like. I was on this app for months without buying the premium and the entire time the number of people it said had swiped up on me, never went down and I would run out of people to swipe on. Even when it said I still had people that had swiped up on me. Plus the app would randomly match me up with people that I had never seen, from a different state. I’m not saying I never matched with people but it wasn’t very often. On top of that a lot of people don’t care for this app. So even when you did match with somebody it didn’t matter because nobody ever checks their messages on here. I kept getting ghosted and I began to think that maybe it was me, maybe I said something wrong. However, I tried out Hinge and I found out that was false. I’ve been able to get more dates on hinge in two weeks than I have with mutual in two years. Get Hinge if you are looking for something that actually works..Version: 4.6

FriendsI couldn’t view other people's Profile.Version: 3.9.3

Frustrated but thankful for the idea and reason behind MutualI’m both grateful and frustrated with this app. Grateful because this gives me an additional way to meet guys, something that’s difficult to do unless you know the right places to go. Frustrated because I think there needs to be more free filters. I think height preferences should be a thing. I think certain tag preferences could also be a thing. Say, for instance, if a guy has tagged himself as a returned missionary and that’s something that’s important to a girl then she would be able to find only the guys that have tagged themselves as a returned missionary, possibly among other tag preferences. Another preference idea could be a culture/race/language preference. Many guys complain that Mutual has got their age wrong too and that the app won’t let them see who they’ve matched with or messages they might have received. In addition to these frustrations, I’ve noticed that there’s a handful of guys that keep resurfacing even after I’ve swiped down on them at least a dozen times. I don’t need to see them over and over again. It’s not necessary and is a waste of my time..Version: 2.6.1

Something is wrongI have not had one match my sis and I swiped each other to see if we would get a match, nothing?.Version: 2.4.1

Waste of moneyNothing works ! It’s Constantly resetting itself which mean you have to re-write your details which after about 6 times gets annoying. You have to pay for EVERYTHING !!! And even when you do pay for a feature It doesn’t work. Well in my case it never did. Reporting problems never got me any further assistance. I felt like I just wasted money and time on this app.Version: 3.0.3

Matches or Money Making?My rating is based on my comparison to another dating app. I would give a lower rating, but some of my review is based on suspicion and speculation. In another dating app (Bumble), it is very obvious that my profile is being exposed to the men I am being exposed to - men who are compatible to me. I get a ton of compatible matches and very quickly. On Mutual, it seems that my profile is not being shown to the people I am being exposed to. I swipe so much and only get a few matches. It’s a huge difference. Then, when I paid to upgrade, there were hundreds of people who swiped up on me, but very few I had been exposed to. Like I said, it seems strange that on one app every other person or more is a match, but on Mutual I have to swipe hundreds of people to be connected. It seems suspicious. Not sure what’s going on behind the scenes, but the Mutual app is terrible at finding matches for me..Version: 5.2.12

So Many Glitches & People Never MessageIt often struggles to save changes to my profile and filers, which can be super frustrating to start from scratch over and over and over, with it not saving. Wish they had a confirm changes button instead of just the back arrow and you cross your fingers your changes are saved. Especially the bio, I’ll type out something and then it doesn’t even show up. Currently, in the filters it keeps saying its filtering 0 miles and ages 0-0 and no matter what I do I can’t change it. Thus right now the app doesn’t even work. Also, this isn’t the app setups fault presay, but I’ve rarely gotten people to message first or reply if I message first once we’ve matched. If you liked me, why can’t you show enough interest to respond to me? It’s insane. Like sure, matching with cute people can be a confidence booster, but then when they never reply you start to think something is wrong with you..Version: 3.1.1

Frustrated with the bugsBesides the fact that I find it strange that I match with some guys, write them a message & then never hear back from them........ I’m actually giving it 3 stars because it’s so buggy. It is frustrating to have the little message icon light up but then check my messages and there isn’t one. Then suddenly later there is one, but - when was it actually sent? I don’t know. Because all the time stamps say the same time as the time it currently is. So if I read a message at 1:44 and then open the message up again at 2:30 it will say 2:30. Then open it again at 2:33 it will say sent at 2:33. So it is impossible to know when a message was actually sent, and I’m not sure if I’m receiving messages that aren’t showing up? Or if my little message boxes are lit up for no reason? It’s frustrating. So 3 Stars. I’m sorry, Mutual :( I’ll keep using off and on though. Although I hate having to have Facebook for it. I only have my fb activated so I can be on mutual..Version: 2.4

CatfishersThis site is predominantly catfishers from Nigeria.The location it shows is almost always fake. The name and the pictures. Even some of the verified ones! And they are getting smarter about our church and how to answer the questions. Women BEWARE. Be sure to ask them questions like their Bishop’s name and is what calling they have. Questions that someone who really knows our church would know. Over 80% of the profiles in the 40-50 range are fake. For real. Maybe it’s better in the younger age range? This app in concept is great but it’s incredibly dangerous to unsuspecting women! Should he shut down until that is figured out! I’ve never been burned but there are women that wouldn’t be as familiar with it and get very badly hurt and/or money taken from them. Must STOP!.Version: 3.5

Two Major Problems:1. For a dating app built, communication is a core component of the service. The built in chat feature is unacceptably buggy. I should be able to read the message I am replying to, but it is instead hidden behind the keyboard. This is not a one-time bug, this happens literally every time I try to reply to a message. 2. Artificially capping how many profiles your users can view a day is cowardly. Trying to strong-arm users into paying for a subscription service that they may or may not want, and which is atrociously overpriced is shameful practice. Improve your offering, don’t manipulate and coerce. I was almost considering it, too, until you tried to twist my arm. I’m happy to improve my rating if either of these things gets addressed. Edit: Revising my response after receiving a response and also having had a few days to cool down. My initial review was definitely written in a moment of spite, but it wasn’t just vitriol. These are legitimate complaints I still have, but to leave a 1-Star review wasn’t fair. All things said, and Utah dating culture aside, the application is reasonably well developed, and is useful as a tool if you’re looking to meet people, romantic or friendly..Version: 5.1.6

Nothing happens outside of USSo, i downloaded the App, and I’m thinking I just wasted time because it is totally useless outside of the US, or bigger countries like NZ, AUS, etc. The App itself is great, super idea really, but, it only shows profiles of people from my country, and right now there’s only two of us, and we’re cousins! After that it says “ you ran out of profiles “ and has just been showing the logo ever since. Not fare to people living on a tiny islands. Just suggesting that instead of limiting it to the country you live in ( in my case, island), maybe it should show profiles from an “Area”, like “Pacific Area” or something. To give us more chance to “match” or whatever. It’s just that the App still need to expand and think about people that are living on Islands, not only continents. Otherwise, we just get back to square one, and have to date the same people, or leave the country (for those who have the means) We exist, and we want to online date too!!.Version: 3.2.3

Have to pay to get all the potentialsI’ve been on Mutual many times over the last 4 years. Most recently, since February (so 4 months). I set my parameters, and had reached the point where I had swiped through all eligible men within my parameters. It’s been this way for about a month. The number of people who “liked” me had finally reached a number that I was curious about, so I paid for the advanced version. Only to find out that every single one was someone outside my country (my parameters are set to only show men inside my country). This was super frustrating that it is showing people who like me that are outside my parameters (especially a geographic location). I really wish there was a way to limit who you saw in the “liked” section too, since these are people I’m realistically not going to date due to location, and have now just wasted money on the paid version. But also interestingly enough - remember above I said that under the free version I had swiped through all the men within my parameters, and it had been that way for over a month? Well, as soon as I paid for the advanced version, I all of a sudden have an endless number of men to swipe through again (and no, I didn’t click on reset my list). I’m very doubtful that these men all happened to join Mutual this week, and am lead to believe instead they were being held back because I wasn’t willing to pay the app. And that’s cheap and leaves a poor taste in my mouth for the app..Version: 3.6.1

GlitchyHi, I really enjoy using this app and have made some great friends. My only complaint is that the app keeps glitching and erasing conversations with the people I have the most contact with 😞😞😞 Is there any way you can help me to get back the contacts/conversations or at least a way for the app to not be so glitchy?.Version: 2.5.1

Not good if you want to date LDS membersI’ve been on this app for a few years. I’ve paid for premium and it’s NOT worth it. No one responds, people who do are bots, scams, or looking for physical contact only. Hardly anyone is LDS on here even though it’s an LDS app. They should make ppl use their membership ID to sign on or something. The admins that monitor the group suspend you for protecting yourself too. I’ve known people who have stalked or been attacked by ppl on the app too. It’s not safe. I have better luck on Fb dating than I do here. They changed stuff up and it’s still not allowing you to block other users. You NEED that feature bc guys have harassed me on there. It’s just a nightmare and a mess. If you’re going to charge so much, at least make sure that you make it a quality app. Maybe give a way to report better, block the losers, and validate the account better. I have millions of ideas but no way to contact them about improving it..Version: 5.1.9

I’ll have better luck at the grocery storeWhen people are all complaining about exact same things it’s no longer a user error. Mutual used to be a good app but has gone down hill. I used the premium for a few weeks and didn’t really see a difference in the matching activity. And now it’s really expensive. I have the same profiles keep popping up after I’ve said no or sent them a message. I understand the daily swipe limit but the limit should be for swipe ups not all swipes. If you want me to make meaningful connections then it should be a limit on swipe ups, so I’m actually thinking about my connection with him, not I only get a certain amount of swipes so might as well. Sometimes weeks go by without a match for me, I have the thought of, the men I’m seeing on this are more than their pictures so I swipe up quite often and it’s strange weeks go by without a match. I also am matched with people whom I don’t ever remember seeing. If this app is really looking to get people married I should have people coming up in my area not the next state over. I have had this app since it’s come out, so a few years I’ve had this app and have just been disappointed as the years go by. Actions speak louder than words and you can say all you want that you want people to find their eternal companion but the app says otherwise..Version: 4.97

I want my money back !I have not used this app in months and I am still getting charged for a subscription that I am not using . I have tried to cancel it and I’m being told that there is no history of my subscription yet I get 12 dollars taken out of my credit card every month ! It’s ridiculous.Version: 3.2.2

Force closeAnytime I launch the app it just force closes on me. Also every other week I have to log in through Facebook. These things are very annoying. Let’s be a little professional and actually fix the bugs from BETA.Version: 2.3.2

Has potential but needs workPros: - Tags are a fun way to quickly tell people about you. - Ability to undo last swipe - ready to date meter that tells you if they’re looking for a serious relationship or not - ability to take a second look at who you’ve passed up on when you run out of matches (although it doesn’t work half the time) Cons: - App gives me an error message literally every time I use it that prevents me from using the app. I have to close it out and reboot it repeatedly. - Not even close to enough room to describe yourself. There’s room for about two medium length sentences. - No designated place to tell: whether you have kids, want kids, or any details about you other than where you’re from, where your mission was, and where you went to school; or absolutely anything about what you’re looking for - If I want to change my profile pic to a photo that isn’t in the system yet, I’ve got to delete all of the ones that are and start from scratch. - In order to make my pictures be the appropriate size on the screen and not be zoomed in so much that half of the photo is missing, I had to take screenshots of my pics in the photos app on my phone with all of the extra black space on the screen and then upload those instead. - My “about me” section is blank to other viewers even though when I look at my profile in editing mode, my short description is there..Version: 2.3.2

Poor location settingsSo the app itself is okay, but the main problem is that I can't just view people in my own country. I have to set it to infinity which means it's 90% overseas profiles. The whole distance thing might work in the US, but I'd like to view profiles just from my own country. Poorly thought out..Version: 2.2

DatingI find that the app lacks something’s like more locations that are closer to where I live, and a lot of the members on here are texting their messages in their languages so that makes it very difficult to communicate with them and I believe that there some of them on here are not members of the church. Also I believe that there is a man impersonating a female on here, that’s my two cents..Version: 5.1.4

App is great, people not so much.I’ve been nearly using this app for 2 1/2 years now and oh my gosh! My advice, use this app at you’re own risk. The app itself is actually really good all around (my only tip would be to add a filter to get rid of those who are inactive), but the people. Right now I’m having shivers just thinking about it. I’ve had my fair share of bad dates that aren’t from this app, but this app has shown me nothing (with the exception here and there) but bad people and bad dates. It’s is like a breeding ground for the mentally and emotionally unstable. You will encounter Gold diggers, hookups, clinically insane people, the “let me tell you every mental disorder I have”, scammers (happens when you do worldwide filter) and this year has just been worse. The year 2020 has made so many users absolutely militant and just straight up nasty if you don’t align with a certain political party, trend, or ideological movement that I will straight up swipe down on anyone who has anything like what I’ve just said in their bio’s or pictures. Isn’t the fact of this app supposed to bring people who may think differently together, because we share the same faith and that is something we can agree on? My advice is again, use this app at your own risk. There’s been crazy’s on here before, but in 2020 there’s been a massive influx of them in this app..Version: 3.9.5

Why FacebookI don’t have Facebook so I can’t use it so bad.Version: 2.3.2

Fake accounts galoreToo many fake accounts, never seem to be dealt with!.Version: 4.7

Don’t buy Mutual UpPurchased the Mutual Up service but am unable to access it. This has happened to me twice now. First time it got fixed eventually although I didn’t receive any response to my email, and now some months later I have the same issue again. Very poor customer support. Service team hasn’t replied anything even though it’s been two working days already..Version: 3.6.1

Used to get a lot more matchesMaybe it’s just me, but in the past when I had used this app, I would get a decent number of matches. But on this go of having the app, pretty much nothing happens on the app in terms of matching and messaging. I know they’ve made some changes with swipe limits and things, but I wonder if the algorithm is fundamentally different to make matching happen a lot less frequently. I know when the app says you have swiped through everyone that it is actually holding back a lot more profiles that will trickle through to you, so maybe we just see fewer interesting people in general. Or maybe people aren’t as active on the app anymore… I don’t know, I just know that the experience isn’t as good as before. I was also willing to pay for a week subscription here and there before, but the prices have gotten high enough that it’s a little tougher to want to do that now..Version: 4.97

Geography an issueLack of geographical knowledge results in a number of results coming from other countries, which is not conducive to a meeting let alone a relationship.Version: 3.0.1

Matches don’t respond-no men to swipe.I was using free version for a while and kept getting told 8-15 people liked me. I couldn’t see who they were so I gave in and paid. I was disappointed in my matches but did write to a couple with no response. I have swiped up on many men that I can not see again and now since I paid over a month ago I have not had any men to swipe on. How can I see those I swiped up on again? App states I needed to change my filters so I actually changed them to the whole country and no preferences to see if I would start getting men to swipe on. It did not help. I have been told there are not many members on here between 58-70. I think that is strange since Match gave me a free members and I found over 100 that are possible matches. Again when I write they don’t write back. Please remove all inactive and give us the option to see all we have swiped up on..Version: 5.2.1


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