Experian® App Support

What is Experian®? Description of Experian® 3520 chars

Get your Experian credit report and FICO® Score*—all free, no credit card needed. Instantly raise your FICO Score with Experian Boost®†, get notified about changes to your credit with monitoring and alerts, and explore personalized credit card, loan and auto insurance options to find the best fit for you.

WHAT’S INSIDE
• Free Experian credit report and FICO® Score*
Check your FICO Score and credit report in the app anytime, anywhere. It doesn’t hurt your credit, and no credit card is required. Sign in for automatic updates every 30 days. Plus, get to know your credit in a whole new way—see what factors are helping or hurting your FICO Score, track changes to your credit over time, and learn actions to take for better credit.

• Experian Boost
Instantly increase your FICO® Score by getting credit for bills you already pay, like your cell phone, utilities, video streaming services and eligible rent payments.

• Credit monitoring and alerts
Always be in the know with credit monitoring and alerts. Turn on push notifications to find out if your FICO® Score changes, new accounts are opened in your name or new inquiries appear on your credit report.

• Marketplace‡
Choose the credit card, loan or auto insurance that’s right for you. Compare personalized options matched to your unique credit profile and FICO® Score.

• Experian CreditLock§
Protect yourself against identity theft by locking your Experian credit file. We’ll send you real-time alerts if someone tries to apply for credit in your name while your file is locked.



ABOUT EXPERIAN®

Experian is the first company and credit bureau to offer online credit reporting services in the U.S. We empower consumers to manage and improve their financial status, while helping protect against fraud and identity theft.

Privacy Policy: https://usa.experian.com/login/#/publicPrivacyPolicy

Terms & Conditions: https://usa.experian.com/login/#/publicTermsAndConditionsFree

*Credit score calculated based on FICO® Score 8 model. Your lender or insurer may use a different FICO Score than FICO Score 8 or another type of credit score altogether. To learn more: https://www.experian.com/help/fico-score-disclosure.html

†Results will vary. Not all payments are boost-eligible. Some users may not receive an improved score or approval odds. Not all lenders use Experian credit files, and not all lenders use scores impacted by Experian Boost®. To learn more: https://www.experian.com/help/boost-disclosure.html

‡Based on FICO® Score 8 model. Approval is not guaranteed. Some may not see savings from improved interest rates. Offers are not available in all states. To learn more: https://www.experian.com

§Experian CreditLock is a separate service from Security Freeze: https://www.experian.com/freeze/center.html. To learn more about the differences between CreditLock and Security Freeze, please visit https://www.experian.com/blogs/ask-experian/whats-the-difference-between-freezing-or-locking-my-credit/

© 2022 Experian. All rights reserved. Experian. Experian and the Experian trademarks used herein are trademarks or registered trademarks of Experian and its affiliates. The use of any other trade name, copyright, or trademark is for identification and reference purposes only and does not imply any association with the copyright or trademark holder of their product or brand. Other product and company names mentioned herein are the property of their respective owners. Licenses and Disclosures.

Experian® App User Reviews

What do you think about Experian® app? Ask the appsupports.co community a question about Experian®!

Experian® Pros

✓ Simple as 123Experian is giving you everything upfront that creditors are looking at as well, I love it because when I want to see my score right away it’s there and it’s easy to use it’s informing me on all of my revolving credit how my open accounts are being effected by my payment history helpful hints on how to raise my credit score and the history of it, credit card offers and the likelihood of being approved and just more great tools to help build your credit. I remember when Companies would charge you to look at your credit and they wouldn’t give you all the information upfront so you’d have to keep buying more and more parts of the app just to get to your full credit report, with this app it’s 100% FREE! It’s all there! Thank you Experian great great app 👍🏽.Deb789678Version: 2.7.3

✓ Identity stolenI am a 33 year old woman who had her credit identity stolen 2 years ago. I never thought in my wildest dreams that it would happen to me. I had of course heard of it happening, but always thought no one would want my credit. Thanks to getting Experian I can lock my credit and unlock if I need to. If another Bureau pulls my credit Experian lets me know almost immediately. I can honestly say I don’t know what I would’ve done within these 2 years without you alls help. Yes, scammers still try every year to get cards in my name, but I am able to stop them because of Experian relating the information to me. Yes, there is a fee and I have to tell you at first I was skeptical about paying it, but honestly it’s worth every penny that they have saved me!.Mommi3of3Version: 2.5.2

Experian® Cons

✗ Experian, facilitator of ID theftExperian is the absolute WORST credit reporting agency and a _facilitator_ to fraud. Bunch of shills posting positive reviews, be aware. I’m a recent ID theft victim and I’m going through the aftermath of freezing and monitoring my credit. If the 3 companies, this is the only one that I cannot reach a human to resolve my registration issue. This app throws an error and advises you to call a number, which routes you to automated machines that tend to disconnect on you before you can speak to anyone. As others have faced, I’m still not able to register so that I can monitor my credit activities. Now back to the facilitator to fraud assertion, shortly after I noticed fraudulent accounts and credit applications were opened under my name, I ran credit report checks on all 3 reporting services. Of the 3, only Experian shows soft and hard queries were performed on my account, additionally the queries were performed by Experian or Experian-affiliated businesses. I truly believe there’s still backdoors in Experian’s network infrastructure that they have not patched since their last security breach. My advice is for you to find any and all ways to freeze/lock your experian reporting to prevent being an ID theft victim yourself..Chanto!Version: 2.1.4

✗ Dispute Issues / Transfer of data through automated callI joined Experian today and noticed an unapproved hard inquiry. The app would not let me dispute and relayed me to the online account, the online account would not allow me to dispute and said I needed to call. There is not a dispute option on the automated call options so I choose the fraud option. I’m on hold now and will update accordingly. The app navigation could be better but the pertinent information is there. UPDATE: still on hold, 15 minutes... someone picked up and said they would transfer me to the fraud dept. although that was the choice I made at the beginning of the automated call. Also, i entered my SS# at the beginning of the automated call and was still asked to give it aloud which is not very secure in an office environment. The fraud personnel were very concise and thorough during the call though and quickly resolved the issue and provided me with all information I requested..*JBEAUX*Version: 2.6.0

Thanks for using the Experian app! We’re constantly working on updates to help you manage your credit. The latest version includes bug fixes and other general improvements..