Experian® App SupportExperian

Experian® App Support

4.84068 star

Total 2,225,338 Ratings

What is Experian®? Description of Experian®

Get your Experian credit report and FICO® Score* with a free Experian membership—no credit card needed! Learn how to instantly raise your FICO Score with Experian Boost®ø, get notified about changes to your credit and more. You can even open a new Experian Smart Money™ Digital Checking Account—it’s FDIC insured with no monthly fees or minimum balance¶ (see terms at experian.com/legal).


• Experian credit report & FICO® Score*

Check your FICO Score and credit report anytime, anywhere—it won’t hurt your credit. Sign in for updates every 30 days. See what factors help or hurt your FICO Score, and actions to take for better credit.

• Experian Boost®ø

Raise your FICO® Score* using bills like your cell phone, utilities, video streaming services & eligible rent payments.

• Experian Smart Money™¶

The Experian Smart Money™ Digital Checking Account helps you build credit without debt by automatically connecting to Experian Boostø!

• Credit monitoring

Stay informed with push notifications if your FICO® Score* changes, accounts are opened in your name or new inquiries appear on your credit report.

• Money management

Connect external bank & credit card accounts to see all your income, transactions and balances in one place.

• Marketplace^

Compare credit card, loan or insurance options matched to your unique credit profile.


• Bill negotiation & subscription cancellation**

Save time and money when our experts negotiate your bills to get your best price! We'll even cancel subscriptions you no longer use.

• Experian CreditLock***

Protect against identity theft by locking your Experian credit file. We’ll alert you in real time if someone tries to apply for credit in your name while your file is locked.


See experian.com/legal for Terms of Use Agreement, Privacy Policy, Cardholder Agreement & Disclosures.

¶The Experian Smart Money™ Debit Card is issued by Community Federal Savings Bank (CFSB), pursuant to a license from Mastercard International. Banking services provided by CFSB, Member FDIC. Experian is a Program Manager, not a bank.

‡To be eligible for the $50 bonus, your Experian Smart Money™ Digital Checking Account must be credited with at least $1,000 in direct deposits within 45 business days of opening your account, and your account must stay active and in good standing at the time the bonus is paid. The bonus will be deposited into your account within 10 business days, once earned. Terms and conditions apply.

øResults will vary. Not all payments are boost-eligible. Some users may not receive an improved score or approval odds. Not all lenders use Experian credit files, and not all lenders use scores impacted by Experian Boost®.

*Credit score calculated based on FICO® Score 8 model. Your lender or insurer may use a different FICO Score than FICO Score 8 or another type of credit score altogether.

**Results will vary. Not all bills or subscriptions are eligible for negotiation/cancellation. Savings are not guaranteed, and some may not see any savings. ***Experian CreditLock is a separate service from Security Freeze: experian.com/freeze/center.html. Learn about the differences between them: experian.com/blogs/ask-experian/whats-the-difference-between-freezing-or-locking-my-credit/

^Based on FICO® Score 8 model. Approval is not guaranteed. Some may not see savings from improved interest rates. Offers are not available in all states.

©2023 Experian. All rights reserved. Experian. Experian and the Experian trademarks used herein are trademarks or registered trademarks of Experian and its affiliates. The use of any other trade name, copyright, or trademark is for identification and reference purposes only and does not imply any association with the copyright or trademark holder of their product or brand. Other product and company names mentioned herein are the property of their respective owners. Licenses & Disclosures: experian.com/help/cm-licenses-and-disclosures.html

  1. Experian® App User Reviews
  2. Experian® Pros
  3. Experian® Cons
  4. Is Experian® legit?
  5. Should I download Experian®?
  6. Experian® Screenshots
  7. Product details of Experian®

Experian® App User Reviews

What do you think about Experian® app? Ask the appsupports.co community a question about Experian®!

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Experian® Pros

Gets the Job Done as a Simple Non-Premium UserI downloaded the app wanting one simple job: to check my credit score and to know if any accounts have been fraudulently opened in my name. So far, it’s been a smooth experience. Yes, sometimes the scores will differ from other credit cards or companies, but it’s really dependent on the type of scoring model they use. A lot of car dealerships and mortgages like to use Fico 8, which Experian also uses. I’ve found they tend to be more conservative than my credit cards, which is a great problem, as it means Experian shows my “worst case” credit score which is oftentimes lower than what many companies have pulled from me. They also have a lot of useful information for people new to credit cards, and it’s been an incredibly valuable resource to me. The app’s 4.8/5 rating is well deserved.BobbyJohnson123Version: 3.2.7

100% Must Have!! (Updated 8/23, goodbye Experian)I tell everyone I love to get this and pay the subscription service. Unlike Credit Karma, Experian shows your FICO Scores. Which is what I have found most major lenders use a FICO Score. Whereas smaller ones might go with Vantage Score. With the Experian App and paid subscription, anytime I am looking into a new loan like an auto loan. I’ll always ask which FICO scoring Model they use and I can hit “Scores” and see the same exact score they will pull up. With this advantage I can rate shop and get the best lending option without wasting hard inquiries “just to see” what it is and what they can do. Also having Experian has been hands down the best tool in my credit fixing journey. In Oct 2019 my scores were in the mid 400s, now in May 2023 I just broke 800 on one of my scores and the others are mid to high 700s. I’ll have this App for the rest of my life. 100% Update… I’ve been with Experian for years and now that they have changed the Premium membership to only include quarterly updates for the 3 different scores as opposed to the monthly updates that everyone loved… I no longer have the same love for the app or Experian in general. So I’ve downgraded my rating from 5 stars to 2 stars. Instead I’ll pay a little more to MyFICO to keep my monthly updated and only use Experian on a free basic membership. I even emailed them about my issue and just got a generic response..801denzelVersion: 3.6.4

✓   Experian® Positive Reviews

Experian® Cons

Horrible, I can’t even get inSo I downloaded this app thinking it was my first time using it, but according to them it’s not, so I had to get my login info, which wasn’t hard. But everytime I sign in, it tells me to complete my registration info, which I do, but then once I finish that, it takes me back to the screen for me to sign in again, and then I just complete the same process over and over again. Tried contacting the customer service number on the app, but of course you can’t get through to ANYONE and instead you have to listen to a audio recording telling you the exact same thing that already isn’t working. When I tried to change my password again on the customer service line, they were supposed to email me a link to do so, which I have yet to receive. I’m like 95% sure that I’ve never even used this service before (I don’t have ANY emails from them, not even from the past when I search through my old emails) so the fact that I’m even going through this is baffling and the horrible customer service isn’t helping at all. It’s like it’s letting me sign in, but it’s not at the same time and just has me going in circles. Just stupid..Deesmooth92Version: 2.8.3

The worstSigned up for free subscription. Tried to cancel within 10mins as the app said you can cancel anytime within the specified period of time. App won’t let me cancel the subscription. I went through the app and found the section to cancel membership/subscription but when you click that section it continually loads and never populates. I don’t have any connection issues and I’m connected to Wi-Fi and everything else in the app works perfectly fine and loads right away; but, mysteriously, when you try to cancel it won’t populate. Guess what else won’t populate within the app? Contacting support. That doesn’t populate either. Sure, they show you the link to click in the app but it takes you to a screen that never loads so you cannot contact them and you can’t cancel like they stated you can. This is a scam. This isn’t right. This is wrong. I had payed for them in the past on the web (not the app) and when I tried to cancel there I also ran into issues: they couldn’t verify my identity in order to cancel. I signed up for the app to get my credit score as my veteran friend advised me to do like he did but it wouldn’t show me my credit score (I have one btw and other places have showed me that in the past) but some how I can’t see my score through experian and they get you to signup but then block you from canceling. What a joke of a company. No one should use this product..Clearance217Version: 3.5.20

✗   Experian® Negative Reviews

Is Experian® legit?

Yes. Experian® is 100% legit to us. This conclusion was arrived at by running over 2,225,338 Experian® user reviews through our NLP machine learning process to determine if users believe the app is legitimate or not. Based on this, AppSupports Legitimacy Score for Experian® is 95.8/100.

Is Experian® safe?

Yes. Experian® is quiet safe to use. This is based on our NLP analysis of over 2,225,338 user reviews sourced from the IOS appstore and the appstore cumulative rating of 4.8/5. AppSupports Safety Score for Experian® is 96.3/100.

Should I download Experian®?

There have been no security reports that makes Experian® a dangerous app to use on your smartphone right now.

Experian® Screenshots

  • experian® iphone screenshot 1
  • experian® iphone screenshot 2
  • experian® iphone screenshot 3
  • experian® iphone screenshot 4

Product details of Experian®

App Name:
App Version:
Legitimacy Score:
Safety Score:
Content Rating:
4+ Contains no objectionable material!
Finance, Productivity
App Size:
224.22 MB
Bundle Id:
Relase Date:
16 May 2016, Monday
Last Update:
06 May 2024, Monday - 20:58
IOS 16.0 or later

Experian® 4.0.22 Update Note
✱ Version History

We want to make your credit journey as smooth as possible, so we’re always working on improving our app. This version includes bug fixes and other performance updates..

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