Experian®: The Credit Experts Negative Reviews

Experian®: The Credit Experts App Complaints & User Negative Comments 2024

Experian®: The Credit Experts app received 28 complaints, negative comments and reviews by users. Have you ever had a bad experience using Experian®: The Credit Experts? Can you share your negative thoughts about experian®: the credit experts?

Experian®: The Credit Experts for Negative User Reviews

✓ It doesn’t work!Credit monitoring apps are click bait to make them MONEY. Boost doesn’t work! Seems cool at first. But then it can’t find your self reported accounts and drops the boost they created. I didn’t stop paying my bills! But all the accounts that boosted my score were eventually dropped because boost couldn’t find them. My electricity, phone, natural gas are all still connected!!! And other bills like insurance, storage and pay subscriptions are all just as real as those other bills but never recognized. The truth is that the credit reporting agencies are a joke. The fluctuations from one agency to the next is proof that it is a farce! Paying off debt should make a score increase, not decrease. I mean paying off my mortgage (on time) should not decrease a score, (85 points)! Even taking the steps to increase my credit score that were recommended by Experian (and Credit Karma) made my score decrease. When the card company reported a balance (even before a payment was due) one agency dropped my score by 85 points. Another dropped it by 10 points. Another dropped it 7 points, then raised it 49 points and then decided I really don’t have a Fico score! What a joke! They are all about getting you to apply for credit cards. That’s what they are all about. Not for me! I shall click no more..Tergo10Version: 3.5.2

✓ Unavailable to do a credit boost I’ve never a credit cardExperian has my banking account information so I can pay for the service and every time I try to boost my credit score I am being told that my bank isn’t on the list of banks I’m with a railroad FCU and don’t understand why my bank isn’t on their list but they’re able to get a payment from my bank account for there service. All my utilities have always been paid on time no question. I will not let my kids go without heat/ AC, or a home. I’m completely disabled due to secondary progressive multiple sclerosis and I still have 2 children at home All I have is student loans and I’m working to have them completely wiped off but I’m unable to fill out the paperwork because my handwriting is completely unreadable because the Multiple Sclerosis affects my right side of my body and left side of my brain. I have lost my registered nursing degree because I’m completely disabled after having MS for 23 years. I have lost both my parents so I have no help anymore or support. I’m happily divorced from a narcissist who was emotionally and verbally abusive and wanting me to pay him for the 50/50 custody of which I have my children 90% of the time . I’m looking for a break please..JunaejjVersion: 2.9.18

✓ Experian is the worstExperian will lower my credit score for no reason. All my payments are made on time, credit usage will be low, not one thing will be done differently and yet they will lower my score.I will check my score with the other two majors and it will be up but yet experian sees fit to lower it. And they are always recommending that I get a new credit card from one of their partners. But their partners charge an annual fee and interest on all purchases. And their “boost” is a joke the other two majors have my score at a higher level without having a “boost”. They constantly tell me that another credit card may help my score but when I got another card they lowered my score. They more than likely lowered it because the card I got was not from one of their “partners “. One day after emailing them to point out their BS they dropped my score 6 points and deleted my boosted account. This is an update; one day after writing the above review, experian dropped my score by 14 points! Another update; the first time I was critical of experian they dropped my score by 6 points and deleted my boosted account. This occurred the day after sending them a criticizing email..SteveymarkVersion: 2.9.18

✓ App is buggy. Customer service is terrible.Downloaded this app to help improve my credit score. I locked my credit then unlocked it to try to apply for another credit card. Got a notification that the CC company couldn’t run a credit report because my Experian report was locked. It was not locked, I made sure of that. Had to search around for the number to talk to an actual person because the number they provide only gives you automated options. Finally got in the queue to talk to someone, waited 15 minutes and explained to the lady (who was clearly not from the US) and explained the situation to her. She answers with “there’s no lock on your credit,” so had to explain the situation AGAIN to her, which she then proceeds to check if there are any locks on my credit (SERIOUSLY?). As I’m trying to explain AGAIN the situation, the call drops. I get no call back from anyone and waited in line again for 10 minutes (and I’m at work this whole time) and decide to just hang up. PLEASE get better customer service. I don’t care if you outsource but if they can’t understand what I’m trying to explain, there’s a huge disconnect and it only make your customers even more frustrated..ImyopushaVersion: 2.5.2

✓ False informationThis app is useless. This is Experian’s own app supposedly giving you up to date Experian Fico 8 score. I got it because that’s the score they use when I apply for a car loan. I know it’s up to date because when I DID apply for the loan, my score went down a few points. However, when I received the paperwork telling me the score they pulled, it said it was 31 points lower than what this app told me. I expect this sort of thing when using third party apps that aren’t up to date scores or using their own scoring system. However, the Experian score in the app should match the Experian score in real life. It doesn’t; as far as I’m concerned, that’s fraud. I will be looking into possible legal action against the company for the fraud it is committing. For your own sake, do not bother downloading this app. UPDATE: In response to the response I received: your app says Fico score 8. The car dealer’s paper says Fico score 8. Nice try with your lies though. Perhaps it’s time to look into legal options for false advertising..Agent RockVersion: 3.4.3

✓ Extortion and racismHmmm.... Let’s get this right? I join and give you money, or I choose credit cards that you recommend; from banks that pay you money. Then my credit score is boosted? Otherwise, I will pay higher interest rates and fees, including simple things that have nothing to do with my credit worthiness (ie auto insurance) over my lifetime. Sounds like extortion, usury, and probably a small amount of racism seeing whom credit scores have the most negative impact on, (BLM or do they Experian?). My score did improve and immediately “the boost” dropped back to what it started as soon as I quit the service. This all happened as my on time payments, debt to available credit, and credit history improved over a year. All the other credit agencies show it improved? I thought there was loyalty and communication among thieves? You guys are just a gear in the corrupt machine, but still part of the machine. Look at all your security breeches, inaccuracies, and consumers turning to Congress for your industry’s unwillingness to fix them. If this review doesn’t somehow disappear, stay away from this SCAM..4 stars ok funishVersion: 2.9.8

✓ Very late on reporting credit info and won’t give score.Creditwise, rocket mortgage, and other financial companies present my credit score, report, and credit history immediately upon demand and with ease. My credit score had been risen 3 times as reported everywhere else, and even my financial advisor can get my credit score easily when I ask. But for some reason, Experian won’t show my score and reports my credit usage very late, like a week after my actual score changes. Literally everywhere else updates me every 7 days. When I made my Experian account 3 years ago, it’s always and to this day has said “Score unavailable” why?? My credit score was 643, then 645, now 647 as stated on equifax, transunion, and creditwise (over course of a month) but Experian? Nope! “CREDIT UNAVAILABLE NOT ENOUGH ACCOUNT OR HISTORY BLAH BLAH. CAN’T BELIEVE I PAID MONEY TO SUBSCRIBE TO NO OUTCOME. EVERYONE ELSE GIVES MY ACCURATE SCORE AND HISTORY BUT YOU EXPERIAN. It’s crazy how rocket mortgage, a freaking HOME buying company can give my credit score and history faster and more accurate than Experian, an app designed just for that. Good day..31.jay follow meVersion: 3.1.2

✓ Why so slow, and poor redesign choices.I’ve been using the app for a while both on iPhone and on iPad. For some reason it takes nearly 30 seconds after opening the app for it to get to the logon page (or to do Face ID/Touch ID if you have it enabled), then another 30 seconds to actually load any data. You spend more time looking at animated swirls then actually using the app. FYI this is on an iPhone 13 Pro and an M1 iPad Pro, so not exactly older slow devices. As a matter of face upgrading from an XS to the 13 Pro made no change in the load speed so it is either a fixed load time, or an issue pulling data from their site. And a recent update changed the interface, which in theory looks nicer, but on iPad only works in portrait mode. Previously it worked in either portrait or landscape. So if you have your iPad in a keyboard case this app is now stuck sideways. Quite the downgrade. It unfortunate as the data in the app can be quite good, but it is just a better experience using the website. If you are going to make an actual app it should provide some value or user experience that makes it worthwhile to use it vs just the website..Shawn ParrVersion: 3.3.6

✓ Too sloppy to justify its demand for subscriptionI will never consider paying for an app that will send push notifications for a credit score change and only display that change within a tab after a boring, long infographic of your credit score over time. You don’t need to see this, however, because the home screen will just keep displaying your old one for weeks (months? who knows how much longer it will be). I also get notifications to see what caused the change and when I open the app and try to open the message it takes me nowhere. I can’t conceive of a reason why I would fork over money to experience this annoying app with all 3 credit bureaus when it can’t even manage to display an accurate score from one of them on the main home screen of the app for heavens sake. At this point in time I am more satisfied with the FICO credit check offered by my credit card app (for free) that does nothing more than show my score. It does what this app apparently places below their subscription sales pitch: provide up to date information on the main homepage with no annoying frills and shoehorned animations. It is frustrating how little this app needs to be acceptable and yet it somehow fails to meet them. How can you send push notifications asking me “have you checked your credit score recently?” and dump me to a homepage with month old info, making me seek out my current score if I do actually wish to check it?.JennaxxxxxxxxVersion: 3.4.2

✓ Experian, facilitator of ID theftExperian is the absolute WORST credit reporting agency and a _facilitator_ to fraud. Bunch of shills posting positive reviews, be aware. I’m a recent ID theft victim and I’m going through the aftermath of freezing and monitoring my credit. If the 3 companies, this is the only one that I cannot reach a human to resolve my registration issue. This app throws an error and advises you to call a number, which routes you to automated machines that tend to disconnect on you before you can speak to anyone. As others have faced, I’m still not able to register so that I can monitor my credit activities. Now back to the facilitator to fraud assertion, shortly after I noticed fraudulent accounts and credit applications were opened under my name, I ran credit report checks on all 3 reporting services. Of the 3, only Experian shows soft and hard queries were performed on my account, additionally the queries were performed by Experian or Experian-affiliated businesses. I truly believe there’s still backdoors in Experian’s network infrastructure that they have not patched since their last security breach. My advice is for you to find any and all ways to freeze/lock your experian reporting to prevent being an ID theft victim yourself..Chanto!Version: 2.1.4

✓ Faulty, inaccurate information, and horrible dispute customer serviceI paid for this service and it continuously posts inaccurate information on the three bureau credit report. Equifax and Transunion removed a bad collection, but Experian says it will remain on their report for six years. Plus Experian inaccurately reports same bad collection on their version of the equifax report. The reports on Experian are not updating, even after I wa told by agent to delete and reinstall the app. I personally spoke to Equifax and Transunion and both bureaus state Experian is reporting non-factual information - the Experian bureau system is not up to date and failing to maintain correct credit data (according to other customer complaints). When I attempted to dispute this matter and state the facts the agent would not try to assist by stating the bad collection will just stay on my report till 2026, plus she just hung up on me when I requesting for better assistance in resolving the issue. So, why am I paying for inaccurate three credit bureau report if Experian information is inconsistent with the actual other two bureaus. Well this an app I have to say needs to get the bugs washed out of the system - and get up to speed. Experian become consistent with the other two major bureaus! May have to discontinue service..Better Credit ReportigVersion: 3.1.6

✓ Score isn’t accurate?At first I was very pleased to be using The app. Over time the score gradually increased and things were looking good. I waited to apply for certain things until I thought my score would help considerably. In my experience almost all major things I apply for pull from Experian so I thought it was a smart move. Once I applied for something I waited for a response. A couple weeks later I got a letter in the mail saying I was denied. The credit score on the paper I was sent said they did pull from Experian and the score they showed was 40-50 points BELOW what the app showed. I checked my history in the app and it never dropped that low during the time I used the app. I tried contacting support and my response back was regarding how the creditor may not use a FICO score or Experian. The paper did not say FICO anywhere but if that is the case it would be nice to have more than just a FICO score in the app so you could see the majority of the type of scores lenders and creditors would use..BleshnicoughVersion: 2.10.7

✓ Was a Great app but it no longer worksThe app is great, clean, intuitive, and easy to navigate. It has improved greatly since it began and as an app by itself it is very enjoyableAnd easily worth a five star rating. However my only drawback is the cost per month for all three credit bureau‘s. Most banks, checking accounts, and credit cards now offer you free limited credit profile views. I get quite a few options with the app but it is hardly worth paying a monthly subscription anymore. If it was 20 or $30 a year, I would consider it a value. But not the monthly fee that I’m paying now. I’ve only continued to use it because I was originally paying for a private service through my bank for the same and was automatically transferred/enrolled when they stopped the service. I’ve done it for years to watch my credit. Now I am heavily considering no longer subscribing since the two basic functions of current score and credit file protection notifications are free for me on three other apps/banks I now have. Update: the app no longer works and keeps crashing. I updated the app and it still keeps crashing..StarryrgVersion: 3.3.4

✓ Terrible appIt says my bank account is no longer linked which it needs to be for proper credit reporting and to use the boost. So I click to delink it and I get a little circle that spins for 2 minutes and then I get a message saying there are no actions needed. So I go back to the homepage and it says my account needs to be relinked and again I click and two minutes if a circle spinning and then a message saying there are no actions needed. The experian boost that they brag about on the commercials does absolutely nothing. The dispute suspicious aspects in your report results in them “investigating” it and then telling you it’s accurate. I can send them a message saying I can provide documentation that the loan was paid off despite what their credit report says and they ignore it claiming the report is accurate and then update it later, without sending me a notification like they do for every other change to my credit score. If it was accurate why did they change it and why did they send me a notification like they do for everything even something as small as a $20 to my credit card. This is basically an app that sends you spam mail about you might be approved for this credit card and nothing else..DreamneophyteVersion: ECW 3.6.1

✓ The worstSigned up for free subscription. Tried to cancel within 10mins as the app said you can cancel anytime within the specified period of time. App won’t let me cancel the subscription. I went through the app and found the section to cancel membership/subscription but when you click that section it continually loads and never populates. I don’t have any connection issues and I’m connected to Wi-Fi and everything else in the app works perfectly fine and loads right away; but, mysteriously, when you try to cancel it won’t populate. Guess what else won’t populate within the app? Contacting support. That doesn’t populate either. Sure, they show you the link to click in the app but it takes you to a screen that never loads so you cannot contact them and you can’t cancel like they stated you can. This is a scam. This isn’t right. This is wrong. I had payed for them in the past on the web (not the app) and when I tried to cancel there I also ran into issues: they couldn’t verify my identity in order to cancel. I signed up for the app to get my credit score as my veteran friend advised me to do like he did but it wouldn’t show me my credit score (I have one btw and other places have showed me that in the past) but some how I can’t see my score through experian and they get you to signup but then block you from canceling. What a joke of a company. No one should use this product..Clearance217Version: 3.5.20

✓ Paying to get data minedThis app does nothing but data mine it’s users with little to no benefit whatsoever. Each and every time the ‘Boost’ runs, it just turns up a “Well, it didn’t boost your score this time…….. but why don’t we just sell your data to a million different personal loan and credit card companies? How’s that sound, champ? Little bucko? Bestest bud?” And it’s all utter nonsense! Dispute anything? Oh, no we can’t possibly do it on the app! Why don’t you call every single customer service agent across 3 reporting bureaus? Let’s break this down into the most irreducible reality: it is a membership based, data mining tool. We are being asked to give them the privilege of assembling a ridiculously personalized advertisement AND pay for it at the same time. It’s like a reverse Ponzi scheme and it’s been made out to be completely legitimate. The reality couldn’t be further from the truth! This is a tool that creditors use to sell, track, and ostensibly engineer an environment where your entire financial profile itself becomes a product!.TooDamnHigh88Version: ECW 3.5.19

✓ Horrible, I can’t even get inSo I downloaded this app thinking it was my first time using it, but according to them it’s not, so I had to get my login info, which wasn’t hard. But everytime I sign in, it tells me to complete my registration info, which I do, but then once I finish that, it takes me back to the screen for me to sign in again, and then I just complete the same process over and over again. Tried contacting the customer service number on the app, but of course you can’t get through to ANYONE and instead you have to listen to a audio recording telling you the exact same thing that already isn’t working. When I tried to change my password again on the customer service line, they were supposed to email me a link to do so, which I have yet to receive. I’m like 95% sure that I’ve never even used this service before (I don’t have ANY emails from them, not even from the past when I search through my old emails) so the fact that I’m even going through this is baffling and the horrible customer service isn’t helping at all. It’s like it’s letting me sign in, but it’s not at the same time and just has me going in circles. Just stupid..Deesmooth92Version: 2.8.3

✓ Contradictory adviceI paid for the premium. Following the advice of Experian I took their suggestions seriously as I am trying to repair my credit. Receiving the congratulations, “ your credit score has improved” usually like 2 or 3 points. It was self validation it was getting better. Then I received a notification that my score dropped over 30 points! 3 months and without warning I was back to a score I had 2 years ago. When I asked “what could have happened” the email response started with “we cannot advise on individual situations” yet everyday I received “individual suggestions”. The email continued to list all the reasons a credit score can plunge…… all of the suggestions I followed to improve my score. I called one time and the lady said “what is it your wanting me to do?” In a very harsh tone. My resolution: Since it isn’t individualized, regardless of my “personalized emails, the money spent on this app would be best spent on decreasing personal debt not enabling an app that cannot actually review my account to offer explanations..Db17566Version: 3.2.0

✓ This App is terribleI’ve used Experian app for almost a year and a half now and feb 8,2023 it starts having problems with the boost tool so I disconnect my bank and when I go to reconnect my bank with the boost tool my bank is no longer on the list of banks they work with. Now my credit score has dropped from 693 points to 666 points because my credit card was connected thru it and that’s not including the 8 points for disconnecting the boost elgible payments once it was disconnected they used a credit report that is from November and it has a high balance and has been paid off already but because they update my account every 3 days my score keeps dropping because of the old report I’ve contacted them and they said nothing they can do I just have to wait until next month to see if it will use my march credit card report. The issue I have with waiting is it keeps dropping my score every 3 days by 10-12 points so my credit score is gonna be severely damaged by the time my march report comes out and not to mention if it doesn’t use the march 2023 report it’s going to continue to drop. DO NOT USE EXPERIAN TOOLS OR ASSISTANCE IN BUILDING YOUR CREDIT THRU THE APP..Wise decisionsVersion: 3.5.14

✓ Just terrible!For some reason my registration failed. I’m sure all information I provided is valued and correct, but both the website and the app don’t let me log in. Website says nothing. I log in, go to the only available service (credit report) click on ‘get the report’, fill in the information, click again, and can continue clicking as many times as I wish without any effect. The app says that I have to finish the registration. I do it, and then it tells me to contact customer support because my registration failed. Upon calling there is an automated assistant that doesn’t have the option ‘registration failed’ it only has membership questions. I called there dozen times, I also called all the customer service numbers I found online, and I can’t get to a human, no matter how hard I tried! AI doesn't have the option to deal with such questions, it feeds me irrelevant info. I wasted half of my day, and I’m shocked by the website, the app, and the total lack of customer support..EkaterinawayVersion: ECW 3.5.18

✓ No value addedConnected my bank accounts. Every day thereafter I received several notifications a day that my accounts were disconnected. Troubleshooting only offered the “tip” that my bank credentials were incorrect. The bank I've had for years has incorrect credentials for me, and not the app I downloaded last week. Numerous alerts that’s repeated even after turning them off manually, which was a hassle by itself. No option for me to change to 4-digit of face unlocking with this version, no ability to update. I had to type in full logon information each time and with 25+ erroneous notifications per day I had to logon a lot. No product offerings or value added service whatsoever. It gave me my credit score and was the most work I’ve ever gone through to obtain in. All in all this was an utterly useless app. Update: Contacting me after the fact to offer “support” while offering no support when it was needed does nothing for anyone. Not changing my review, the service was simply garbage..CorpsmantcVersion: 2.10.5

✓ Dont Like PlatformI agree with another comment on here from (NaeNae22) ... Experian DEFINITELY needs a UPDATE ... subscription or not my scores NEVER go up as correctly stated on other platforms & since most vendors look to experian for credit approval checks & they are CONSTANTLY keeping my score lower than the actual truth, i never can apply & successfully get approved for anything based on their score rating system ... Credit Karma is way better, more user friendly & easy to dispute errors, I literally have successfully disputed 2 fraudulents on my account DIRECTLY from credit karma app. Also my score is now in the early-mid 700's based on credit karma's score rating system, meanwhile experian only updates my credit to say it has decreased, they just updated me after MONTHS of waiting to tell me my score is in the late 500's but all else says otherwise ... how is that even possible when my score literally just went up by a significant amount of points on Credit Karma but stays ONLY going down on Experian. I think not..Cookiez CornwellVersion: 3.5.11

✓ Overpriced ScamImagine my surprise when, after years paying a $21 monthly fee for the “top tier” of this Experian service, I apply for a mortgage and learn that this app was reporting a FICO score that was 20 points higher than what the bank saw when they pulled my credit report. Experian plays to your vanity and ignorance to get you to pay for higher tier services you don’t need. I never needed “24/7 Access” to my credit report, but I had to dig through two or three layers of menus to learn of the $5 and free levels providing weekly or monthly access respectively. On top of all that, this app doesn’t update your credit report in real time. It’s been a month since I refinanced my mortgage and purchased a new automobile. Four weeks and neither transaction has shown up in the so called “real time credit reporting” boasted by this app. If you download this app, by all means stick with the free basic level of service. It’s the only level where you’ll get what you pay for..Squigmond FroydVersion: 2.10.7

✓ Why ?????Yes it is a nice app but needs improvement needs to give more examples and walk you through how to improve your credit and why your credit has dropped or increased doesn’t seem to give enough explanation as to why and I don’t feel that the average consumer gets enough information beans the credit card companies the banks they make up all these different scales as to one record one credit card corporation might only ding you three points another one might ding you eight points it makes no logical sense it’s like going to the grocery store and knowing that 16 ounces equals a pound and then someone says well here’s a pound of flour but it’s only 10 ounces well here’s a pound of grapes but it’s only 15 ounces well here’s a pound of strawberries and that might be 8 ounces I mean it’s a crazy thingAnd then if you do something wrong with your credit they instantly ding your credit score but if you do something right well then it takes about 45 days for them to change it on average but it’s not gonna be instant I think it should be equal 45 days if you do something that helps you 45 days if you do something that hurts you.Starwarskid74Version: 3.4.10

✓ Doesn’t work, no helpI’ve never written an app review..ever but I felt the need to now. The app is completely useless for me since March 2021. My score has changed as indicated on my notifications and my account via desktop. The app doesn’t update my information. I get no notifications any longer, my score hasn’t been refreshed since March (it’s now almost September). A New update came out and it added a dashboard that now shows my correct score but my accounts aren’t updated and the reports show the wrong score so the app itself is messed up. If I log in via a web browser all the info is correct and the score is refreshed every 30 days. I’ve been using this app for years and now suddenly I’m having issues. I’ve reached out multiple times with nothing resolved, no answers and I haven’t heard a response from anyone regarding the issue. I don’t know what the developers did in March for my iPhone X but it rendered the Experian app 100% useless and that’s frustrating..Steve-oS13Version: 3.2.2

✓ Credit reportingHello my name is Scott I am a current user of Experian. However the 6 months + I have been using the app so that everything I have as far as credit reports would be some what recorded and that I could at least have the bureaus looking at my file and seeing that I have paid off all my revolving credit lines with that being said Experian has not been reporting any of my payoffs and I’m not sure if it’s my credit line issuers or if it’s just somebody not actually doing their job or what but on Experian in my account it states that I have the same amount due of revolving credit and it shows that I haven’t paid it off which I have several times and the amount of my installment loan is wrong it says I owe 80 % of the amount and and I done paid the loan off almost over half way. All I’m saying is I have worked very hard for this . And I deserve for my file to be up to date like it should . Like why do we pay for the app. If you guys aren’t gonna do your job? Like report my hard work to the Bureaus like you’re supposed so people like me can have all there hard work recognized the way it should be..Scott3361991Version: 3.3.3

✓ True and accurate reportingI can appreciate the utilization of application, but honestly I can not understand why does a credit agency, such as yours, promote accurate and secure reporting when , in fact, you don’t. I have followed your rules and regulations as well as proper procedures in initiating several disputes , only to have and issues that have been legally resolved and proven to be no longer reported , to remain on my report for on going now for 17+ years and will remain on my report for another 3 years. How is that fair credit reporting? Not taking into account the insurmountable damage this has caused me to have. And please note there is nothing that can be done about this issue except to say “ oh well !” If I could, I would love to tell the media , in fact, anyone who would care to know what your company does to their customers, who never asked to be rated in the first place. Thank you for your time to express on my feedback . A especially thank you for nothing these past 17+years!!!.Other fees and taxesVersion: 3.3.3

✓ Good could be betterI like some of the initial interface. The score right away. It is the best for the money in my opinion. But For the money, it should have current, not old, transunion and equifax scores. Also, it’s very difficult to get full score info, i.e. current report info to see what exactly is going on, lender by mender. This should include which balances are changing. Also, there should be a way to contact experian real time to have interaction about issues. Also know how often updates will happen. In this time of global financial stress, the credit agencies should be a bit more lax about lowering people’s scores for balance increases. Of course our balances are going up. Even I, as an essential (food) business owner, am intelligently availing myself and the business of deferral opportunities, which are essential to our survival in this environment. But on the whole this is a better app than credit karma, transunion, or equifax..DifferentwaysVersion: 2.9.2

Experian®: The Credit Experts works most of the time. If it is not working for you, we recommend you excersise some patience and retry later or contact Experian®: The Credit Experts.