- 90.8LEGITIMACY SCORE
- 91.3SAFETY SCORE
- 17+CONTENT RATING
- FreePRICE
Jackpot Magic Slots™ & Casino App Complaints & User Negative Comments 2024
Jackpot Magic Slots™ & Casino app received 111 complaints, negative comments and reviews by users. Have you ever had a bad experience using Jackpot Magic Slots™ & Casino? Can you share your negative thoughts about jackpot magic slots™ & casino?
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Jackpot Magic Slots™ & Casino for Negative User Reviews
✓ Nice gameLove the app but one problem I have is the amount of male uses that seem to use it as some sort of dating app ... the amount of messages I get a day from men wanting to cop off that isn’t why I use it .. if I wanted that sort of attention I’d join a dating site 😑.Version: 10.7.6
✓ Aristocrat just wants your $$There is NO REGULATION on how online casinos operate & game owner Aristocrat is the GREEDIEST & worst of the worst! They give you some free coins - but THEY DON’T LET YOU WIN ANYTHING! Then it takes millions of spins to “level up” to get more coins but YOU LOSE it all in less than 5 minutes! They constantly spam players to then BUY more fake coins to keep playing & it doesn’t come cheap. Many players are racking up thousands of $$$ in credit card charges just to play but even if you buy – YOU STILL LOSE! It's common to spin more than 300 times & WIN NOTHING! One would think they wouldn't be so stingey with FAKE coin wins but they are! Tournaments are RIGGED! Player profiles are so MANIPULATED & many times JACKPOTS AREN’T EVEN TURNED ON or ACCESSIBLE so players are SPINNING FOR NOTHING! Dishonest you say? - YOU BET!! (And they refuse to divulge their odds!) They also pressure you to join clubs but it’s because club members HAVE TO CONSTANTLY BUY coins to fund the clubs. All this company cares about is forcing players to PAY-TO-PLAY!! Don't let them SWINDLE you & don't believe FAKE positive reviews!! It's a RIP-OFF!.Version: 11.2.3
✓ Jackpot city slots big fishThe game used to be fair and exciting but now it’s got too greedy and pathetic. It’s truly a laughing stock from the original owners. To win anything you need to buy chips and even then you need to keep buying big to be a favourite customer. Loyalty to big fish is nothing. I couldn’t give zero stars but would have as that’s all they give. Big fat zeros..Version: 12.2.6
✓ Check my internet? Ok I’ll just keep deleting 🤣🤣Soo my other phone - right beside this phone is happily spinning away. So the problem with my internet is? 1 rating over and over ok - can do 🤣🤣Let’s be honest here - the app can’t handle the volume of players. Last night - check your internet for 3 hours? Uh everything else google etc worked soo?? Fix your app !!.Version: 14.1.2
✓ Could be better.Most spins are losing spins. Games are good, but it doesn’t matter if you never win. You basically collect the daily bonus chips, spin and lose and then repeat. Don’t buy chips either. Same chance of winning and that is rare. Customer service is also absolutely terrible..Version: 14.1.2
✓ Don’t botherDownloaded as looked good. Never hit a bonus. Keeps offering paid packages which is the amount lost from the start. Don’t bother, find a better game that doesn’t take less then 5 mins to be out of coins even on low bets and offered to buy them.Version: 14.1.2
✓ RateYou never win just take take take!.Version: 16.0.4
✓ UghI love/hate this game. I love it because it can be addicting and I have unexpectedly met some incredible people on here who are now friends for life. I hate it because you never win any more. And on the chance you hit a big win, you lose it with in seconds. Leveling up is impossible unless you are just starting or you play non stop all day everyday. At this point it’s a joke. “VIP” is a waste of money if you buy it you never have enough money to play in the VIP slots. And if you don’t pay for it it take forever to get there. There are times when I have 1000$ and you can’t play anything. Other people have billions but I have never made that much money on this game. I’m disappointed to say the least and if it was for the people I have met I would delete it and play the other slot games out there. If you like losing all the time then this is a game for you.Version: 11.2.3
✓ Fun but you lose quickly!I love slot games and I’ve played many from the App Store but BIG FISH is kind of a rip sometimes. They develop reels that “build up” money or items but half the time you don’t have enough coins to keep spinning so you lose out on what you would have won. Maybe I’m just unlucky at computerized games but heck, I feel like if you’re going to bet big you should win more than a quarter of your bet back. When you are betting 125k-1M per spin, you should get more than 25k back... just my opinion. It takes too long to level up once you get to the higher numbers and I end up losing more than I win. The games are designed to make you spend your own money! It’s supposed to be for entertainment purposes but it’s not fun to spend your own money and lose it within a few minutes..Version: 10.8.6
✓ Not impressedIve played this game around 5 years now. Since Covid 19. You only win if you pay for coins! A purchase i made recently got me 10 minz of play time thats worse than a real casino. Real money to win fake coins?? Cant play if you dont buy. Soon to be ex player.Version: 14.1.2
✓ AwfulThis game is absolutely horrible lately you cannot win, all this game wants you to do is buy chips and then they take them, what a scam.Version: 14.1.2
✓ Scam!Spending hundreds of thousands of dollars to be told you will NOT get VIP spins back. Tier 13,14 was promised by my VIP Manager I would get them. They let him go - changed new owners & staff. Still spent a lot of money hoping this app would honour there word! They lied & scammed me out of so much money. They don’t appreciate you & they money you supported them after years. They allow people to hack the game & pick and choose who gets what. Paying real money for fake chips it’s absolutely disgraceful for app to take advantage of people like this. They don’t answers to your concerns or help you. I’m so disappointed & disgusted of what they have done. It’s truly stealing from people by them saying “ keep buying and we will give you your vip rewards back. As well they emotional abuse you. Have many emails of this. A multi billion dollar company going around treating kind people like this…. Absolutely disgusting!.Version: 13.3.4
✓ Do not listen to other reviewsThis is one of the most terrible casino apps out there trust me! It seems fun at first but this will do what ever it can to make you spend money! Also in game tier levels if you want to get to the top you will have to spend around $430,000 real life money I’m not joking. And customer service are rude! And no help what so ever..Version: 12.7.0
✓ HorribleBlock ridiculous pictures, make you play with people you have blocked, stupid long ads, stupid stupid time consuming side games long commercials and next to no wins on weekends. I barely play at all not on auto. You have succeeded to make this game irritating and NO FUN! The only reason I play is because of COVID and winter . Stop with all the stupid ads and side games they just get in the way. If you make treasures then make them worth it or stop wasting time.Version: 14.1.2
✓ RIGGED. Block accounts for no reasonI’ve had my account blocked since September last year for no reason. They haven’t even given me a reason. They haven’t even replied to my emails. Only one which said once we block you we can’t unblock. And then I was completely ignored. I got my account up to 12 billion chips and decided to have a break. When I went back to play I couldn’t get in. I couldn’t understand why. I was a VIP for 7+ years. And then bang blocked for no reason. I used to play by myself, made no complaints ever. It was unfair how they can just do that to random people. And I really enjoyed playing too. So peoples, don’t waste your money if you decide to buy. BF can do anything they want without you knowing..Version: 14.1.2
✓ Big fish is a scam!This app is a total scam, not worth the one star I had to give. The odds are manipulated so that you rarely win (and even if you do it triggers zeros until you are back to zero). Don’t ever waste money on this app or big fish casino. After reading the reviews there is no way this is a 4+ star app yet they have 4+ stars. That in itself shows that there is manipulation to make them look good. I’ve had big fish casino app for almost 6 years and at tier 8 (before I finally realized its just a scam) jackpot magic for about 2 years, and my advice, DON’T even download these big fish apps. They give new meaning to the word frustration. If you post your experiences with big fish on Facebook page they block you. If you say anything negative about them in chat, they block your in-game chat. They want all positive from you but give you all negative. This is suppose to be a game for fun, not a real casino. Casinos have regulations where game apps do not. (I had a BFC rep tell me they are not regulated). Credit card companies should not allow in-app purchases for these gambling apps that are not regulated and doesn’t have to follow any rules..Version: 10.6.0
✓ Ruined GameThis is my second and last review of this game before I delete it for good. Just to let you know I am no new player, level 156 to be precise and that’s where it stops. I used to really enjoy playing this game in which frequent big wins made it enjoyable, until I committed the cardinal sin that so many other players have reported, and purchased coins. This must trigger something in the game that says “you’re not winning a thing until you buy more coins’ because this has been the case for the past couple of months or more EVERY F****** DAY. Get bonus coins, lose bonus coins, get bonus coins, lose bonus coins. It’s for this reason that Big Fish are nothing short of scammers, stealing your money and bombarding you with offers like fishy bank and the likes. Encouraging you to gamble and part with your hard earned cash and get nothing in return..Version: 11.2.3
✓ Zero winsI’m over the constant zeros in every game.Version: 10.9.3
✓ SCAMThis game used to be good before a new company took over and tightened the odds so you don’t win no more I’ve spent hundreds of real money on coins and they just go In a few minutes. My balance could be 200 million then stay on a slot and loose it all with in minutes and not 1 single win!! Don’t waste your money and give it to these crooks.Version: 10.9.7
✓ Fun at first, then it’s just sad....Like others say, when you first start you usually win often. Big and small wins, it’s exciting. Then ( for me) after a few months you just DONT win. For example, before, I got 8 free spins and won a BILLION “dollars” WOAH, how fun!!!! Since then, I pretty much haven’t won anything. Yesterday I got 16 free spins and won $125k (with the same bet amount as the billion win) Like, what??? You can join clubs and play “challenges” but if you like to WIN, you’re way better off playing another app. Like, ANY other. What is the point of making it more difficult to win the longer you play? People play the games for excitement & watching your coin total go from a billion to pretty much zero is LAME. Play this game until you get a big win & then delete because you hit your win quota and this game will never be fun again. For real..Version: 11.2.0
✓ YepThis game was whack lol couldn’t play nothing.Version: 14.1.2
✓ Waste of timeWish I could give 0 star. I have deleted this crap after reaching level 332. All these scammers want is you to buy their fake coins for your real money. If accidentally you hit big once in a month or two, they take all coins back within seconds. I feel relaxed after deleting this stupid game. HATE THIS CRAP. DO NOT WASTE YOUR TIME ON THIS SCAM..Version: 11.1.0
✓ Unfair AdvantageThis game runs reel rivals tournaments in US friendly time zones which means if you have a club in say Europe - there is only one of the 2 tournaments that are playable by players - unless you want to get up at 3-5 am. That means it’s almost impossible to get your club to diamond / legend against US based clubs. I wish the developers would allow clubs to pick their tournament times based on club location..Version: 13.2.2
✓ Great (without Reels)Core games in this app are great and very addicting. Playing with teams makes it even more fun. Then they introduced two daily “reels” tournaments. The idea is great but they weighted reels to heavily and for a team to be competitive then all team members must play reels at every opportunity (every day at 3 and 9 pm CST). Of course, If these times don’t correlate with your schedule (like you have a job), you and your team will suffer. Maybe a better approach would be to have flexible time ranges to complete each session. That, or lower the weighting of this tournament so it doesn’t dominate team results. Personally, I’d like to see developers do both. I ended up dropping my team because Reels tournament play times were so inflexible and participation was so important. Please make this a more friendly game for people with jobs and inflexible schedules!!!.Version: 10.8.1
✓ Not as good as it used to beHave been using this app since it started , game play has been very poor lately no wins low daily payouts … constantly rips you off when you purchase chips to play it often hardly pays and bleeds you dry , some loyalty would be nice but doesn’t happen often , still like a fool I pay and play but less often than I used to as costs are too high , good game when they play fair but not as good as when it started out.Version: 15.2.0
✓ Not even fun anymoreI have been on this app since it’s inception and it used to be okay, but not great. I recently got a new phone and went from two phones to one; when I got the new phone and did a help ticket to get my chips, gold bars and tickets (on the older app) transferred to the new phone, they wouldn’t transfer any of it and I lost millions. I’ll admit that I’ve never purchased many chips, but used to purchase occasionally. Now, it will be a cold day in hell before I buy any more chips. The slots have been set to virtually never pay out and jackpot payouts are nonexistent. I guess BF thinks if you run out of chips you’ll buy, and that might work for some people. In my case, when they cause me to lose 28mil in about 1/2 hour, as I just now did, I just put it down and read a book. Will probably delete all BF apps in the near future-not worth the frustration. Never winning is just not fun!.Version: 10.6.0
✓ Tons of pop ups freezing me out all week - fix plz!So all 3 of my devices - all new and rebooted - all freezing me out constantly. The incessant number of pop ups these days is uncalled for and ruining gaming. As a regular player since day one - I’ve had so many accounts but never hav I been constantly froze out like the past couple weeks. Yes I’ve deleted & reinstalled. Nothing. I’ve missed so many team RRs since this started too. Not impressed..Version: 13.3.4
✓ ScatterlessPlayed this game for years. It is now truly awful. BFG have only one thing on their mind - to take as much money off you as they can whilst providing the minimum amount of enjoyment as possible or your money. I’m surprised Apple allow this app on their store. Don’t download this game, it will only send you bankrupt..Version: 12.3.8
✓ Go away of this appBF don’t let nobody win …you loose more for what you purchase don’t play this app and go far far sways of this app.Version: 14.1.2
✓ Would be 0 stars if I could.I agree with everything ‘Ivor chestykov’ said, his review is spot on, I was level 209. The company takes zero responsibility for refunds, they place that firmly in Apples hands and once Apple says no refund there’s nothing you can do. This company is exploiting gamblers, they entice you to purchase coins and there’s no limit on the amount you can spend! In this current pandemic period, I feel a lot of people are gonna fall into this trap. There is no safety net, no safeguarding, no duty of care. Just pure greeeeeeeed and no help will be given if you temporarily lose your sanity and spend too much because like ‘Ivor chestykov’ says, the more you buy the less you win which drives you to purchase more. App deleted..Version: 12.2.8
✓ Rip off get used to being broke !Get use to having no coins because once you get some big fish will take them back daily ! Frustrating! If I could score 0 then I would 6 months of playing and still getting zero coins wins and bf taking what little you win back to zero balance! Oh yes and don’t bother trying to contact them they are useless even when it’s there error over 7 billion taken due to there error and nothing back!.Version: 10.9.0
✓ Rigged appRigged in scatter rooms to make you spin faster so you don’t get free chips to play, really is a pathetic disgusting app, should be banned! Run by thieving scum!! Age rating should be 18+ due to gambling and purchases. ACCC will be notified..Version: 11.2.3
✓ Where’s winsNever hardly win.Version: 11.0.1
✓ Big fishPurchased my piggy bank with a 100% bonus received the amount of coins that had been saved and didn’t receive the bonus. Emailed them numerous occasions and they will not send me my coins that are owed or refund me my money. Very poor organization that won’t take care of their players.Version: 17.0.14
✓ Greedy & corruptCustomer support are the most ignorant arrogant people you can deal with on this game. Issues are never sorted out and the questions you ask are avoid. The company is as corrupt as they come they are cheats and liars and absolute thieves. They will take your money then ignore you especially when you realise top teams win to keep them buying call them on this and you will not get a reply if you do all that is said is odds are the same for everyone but still same people win every single week and that’s by chance is it for 3 years. Not even I’m that stupid cheating and major corrupt company Aristocrat are. it’s about time the law came down on these companies. Aristocrat have ruined the enjoyment of this app for their own personal GREED.Version: 11.2.3
✓ Math doesn’t add upHeist heights One of the new games does not give you the first reel of wins when you get a full reel.Version: 17.0.10
✓ Can’t get into the games.Can you please fix the last update I can’t get into any of the slots.This happens right after I did the update you sent. Thank you..Version: 17.0.18
✓ Terrible App 😡Do not download this app, it is 100% rigged, will only let the ones that don’t purchase and have billions win. You make a purchase and it’s gone in minutes. Customer service is crap also, no help whatsoever. This app is all about taking your money time and time again. If you don’t make a purchase then you won’t be able to play as it’s all zeros. Utter crap game.Version: 14.1.2
✓ Getting Worse..Not the worst thing out there,it’s ok if you have nothing to do,winning coins is so hard,there’s no incentive to buy. Coins,rewards are so bad,I myself have been playing this game for over 5yrs,and I’ve never hit a large jackpot,once you got 15mill coins back,for every 100mill you use,but now,even spending 1bill,as I did yesterday,nothing,nothing,the more you spend,the better you’re treated,and believe me,I’ve spent a lot,over £1000 in a wk,but still no thanks from there support team,it is addictive,maybe to addictive,but at the end of the day,your just giving them your cash,totally fedup with the game,I spin 24:7….surely you should get rewards for playing so much,if I can some it up…..WALK AWAY….Version: 13.3.4
✓ EnjoymentI enjoy the games but it is frustrating that when you have millions in chips it runs out very quickly.Version: 12.0.3
✓ Tightest slots you will ever play.Everything about this game has been nerfed into oblivion. Bet high and you lose 100% guaranteed. Chests are now impossible, I used to get 5-10 chests a session, now 0 every time. They award the basic Large Chest even when you are betting HUGE. It’s mostly just cosmetics, how greedy can you get? Big Fish is greedy beyond belief. I feel sorry for anyone who has ever paid a penny of real money to play this scam. Edit: I just tried the app again after a few months and I am dropping my rating to 1 star. The spins and chests are so nerfed you are guaranteed to lose everything, then they demand you pay real money which you will also lose immediately. Never pay this scam a penny. Big Fish’s shadiness and greed is the reason there’s a class action lawsuit filed against them. These apps are a racket to scam the vulnerable, usually elderly people..Version: 12.7.0
✓ Don’t even bother!! Yes it’s that’s badWhat was once a fun game where winning and loosing chips was fun it’s not become a game of if your lucky you will hit a jackpot every 2-3 months. In the meantime the fun of gaining chips to play with goes every time you spend a few minutes or more on any slot, leaving you broke. The fun of this game faded long again when big fish took over and pushed for purchasing chips. Avoid at all cost better casino games out there.Version: 12.7.0
✓ GreedyPoor wins! Don't believe the advert there's nothing fun about this game. Colossal wins don't make me laugh 🤣🤣 never had one since I played this from beginning!! The amount of people squatting with millions and billions blocked and reported and nothing done about it. Facebook freebies 🤣link doesn't always work and when it does waste of time as all zeros. This company have got too big for its boots and want people to buy all the time. Every so often you'll get a massive win! Good luck it's followed by zeros. New games come but as per the amount to play most of us are too broke to even have a go. Don't waste your time. Biggest rip off have to date..Version: 15.2.0
✓ Awful AppThe game was good a few days ago.. Im not sure what they have done but now does not pay for anybody!! If someone else can make an app that actually gives you a chance to win (considering its not REAL money) I would be happy to download!! This game has turned in to a joke!! Just wants you to lose so you buy chips!! Well done Big Fish!! Utter Joke!!.Version: 11.2.2
✓ Jackpot magic slots and big fish casinoMost appalling app out highly suggest people stay well away.Version: 10.7.6
✓ Gone downhill fast....your updates stink!!BEFORE YOU DOWNLOAD, PLEASE READ!!!! I’m not even sure that this review will even count. I read the reviews recently because I have done nothing but lose for the past month. The reviews with complaints are at 5 stars??? How??? I have met some incredible people on here and it’s the ONLY thing that keeps me playing. We had a good club that was high in the brackets. And then after the update....nothing. We went down 2 brackets and we are currently at LAST place. The freebies are gone. The same people win the contests over and over (Check the FB page....the BOOMS win every time.) I’d delete, but I’ve made some really great friends. So...I’m staying. They say customer service response is fast....yeah....the automated response is. If you hear back at all....it’s sorry, here’s some free coins you can lose fast. Don’t waste money or time on this. I’m just staying for the friends. 1. Don’t pay for coins 2. Be ready to join a club. If you are in a competitive club....be prepared to go up against social and casual clubs. It’s like competing against insanely rich people who just get together and talk. 3. You won’t win 4. You won’t get good satisfying answers from customer service Oh. And look up the lawsuit 😣.Version: 10.6.0
✓ RiggedWorst game you'll ever play In your first 50 levels you'll win big, win jackpots and probably a comp or two, you will get lots of free coin and free spins in selected games, but be aware after level 50 you need deep pockets to play, even the 30 minute, 4 hourly and 11 hourly bonus coin don't help, even the daily wheel spin, FB freebie and email freebie are gone in a few spins AVOID THIS APP There are also lots of glitches and crashes (what they call upgrading the system) Don't download this app you'll regret it 🇦🇺🇦🇺🇦🇺.Version: 10.6.0
✓ 0 stars!!!!!!!If i could give this app zero stars i would as its fitting for how many zeros you actual get playing this game! I lost 100 billion in less then a week, and now all im getting is zero after zero after zero no matter what game i chose to play, im assuming thats big fish casinos way of trying to get money out of me, jokes on you bf i will never spend a dime on this game. I feel as if my account was flagged because of the 100billion i won in a tournament! Legit gave with one hand and took it back with the other! Save the headache and the storage on your device and take my advice DO NOT get caught up in this scammer app!.Version: 14.1.2
✓ RiggedAbsolute joke of a game 85 billion chips used for one jackpot?? And it’s called jackpot magic?? Lol never buying again because it’s rigged, same people winning obviously employees of aristocrat!.Version: 12.0.3
✓ Team clubsWtg Bfc or jpm !! Bonza !! We are enjoying the club teams !! U need a great team ! That doesn't kick u !! My team are fantastic !! Great bonus's better than Bfc game !! Yes play Jpm !! Join a team !! Makes the game so enjoyable !! U get to talk to friends all around the world !! I'm from Australia !! Friends everywhere '!! Gl Wtg join us !! Hot Fun Club !! 🔥🔥🔥🔥🔥🔥🔥🍀🍀🍀🍀🍀💋🔥🔥🔥.Version: 10.4.2
✓ Thieves and ConsBe very careful. A promo will have one price and they charge another. If your spending cash, you may as well do it on a real gamble. No way to win here, even with expensive pretend chips..Version: 17.0.4
✓ Trap!We’ll try to use bullet points here! They state random, no they control your play because you can watch your reels skip and delay if it appears it may be a big win! Big wins? Rarely and after that it’s all zeros! Been playing for years and it just get tighter and tighter! They watch you! They control you! You could have a day where you just win but the next few days it don’t matter what you play it will be all zeros! They do this so you will build your piggy bank and then they will do a sale on piggy banks! It’s a rhythm! You can figure this out if you watch the sales closely! I will say this if you consider this a positive note about this app. You can get into the billions if and only if you spend $100’s weekly! I mean $100’s!! Those who are rich on this app know this… BEWARE!!!.Version: 13.4.2
✓ Save your money.This app is beyond greedy. I was a customer paying tens of thousands of dollars for over 12 years on their parent app BIG FISH. They take your money but don’t even give u playtime let alone wins. Zero after zero. I have put my request in for a ban so that I will never be tempted again. Also contacting the BETTER BUSINESS BUREAU regarding their beyond shady practices. Apple, shame on u carrying this scam..Version: 16.0.4
✓ Sky wheelYou can guarantee when it spins it’s going to stop on the lowest. Won’t be playing this game anymore..Version: 10.9.0
✓ FreezesLately the app seems to be slow and it freezes up a lot. I’ve had to restart my iPhone 8 several times trying to play..Version: 10.9.7
✓ Each update ruins game moreI have been playing Jackpot Magic since it was new. At first, you won lots and leveled up quickly. Now it takes days to level up and they took away the double level up bonus. It amazes me how tight these slots have become. You can't win anymore. Win a couple of coins, lose millions. When you spin 25 zeros in a row, something is wrong. They had 3 updates in the past couple of days. Each update progressively made the game worse. So many complaints from "old timers". It will be a miracle if this game survives. The developers respond to Facebook posts with "we can't help you here, but contact customer service". When you contact CS...you receive an automated email with "helpful hints". They do not address your issue personally. It takes multiple emails replies and weeks to get a response from them. I used to love this game. It is a great social outlet and I have made many new friends. But the developers are slowly killing this game. Don't get started. They draw you in and then slam the door. I wish I could give it more stars but don't waste your time. IF and WHEN they improve the odds, then I would say download it. Check out their FaceBook page. So many unhappy users..Version: 10.6.0
✓ Love your generosity jackpot cityNow all I get are zeros after zeros cannot reach one billion. Until the zeros stop the app is not used to play but for friendship I have been a family member of BF now for four years now and became a new member of jackpot city and have to say to all that jpc is very generous with there daily freebies and all the gifts they offer. I come on daily and each time there is another nice gift for free. The chips they offer is a lot. No one should complain about anything. The only thing I would like to share to BF is please turn my win button on for a while so I can play with my friends longer. Also that's another big thing that is great we can make friends from people all around the world. Last night the table I met five new friends each of us was from a complete different country. And all of us were in different time zones which we all laughed at how we all are addicted and have fallen asleep playing or staying up a whole day a night. That's why it's nice to build up our chips with wins so we can chat and play with great friends around the world. Ty BF keep up our freebies and intensives..Version: 10.5.0
✓ Avoid this game like the plagueThis game, I stress the word game, is meant to be enjoyable. It’s anything but. I’m one of the lucky people to not pay a penny into this game and for good reason. Simply put, go play slots anywhere in real life and you’ll get better odds. It’s a disgrace how this app isn’t removed for taking people’s hard earned money and glitching the slots to conveniently land on what they want, whenever they want. Jackpots are non existent for most yet you see the same people in the hundreds of millions. Apple should remove this from the store and under UK Law, should be investigated by the gambling and gaming commission for fraud by deception because that’s really what it is. Absolute disgrace..Version: 13.2.2
✓ ReviewIt’s just every update now I can never win let alone play as when I do get up it’s gone within the first 5 mins and the game is meant to be fun and it’s not anymore and everyone is starting to also that and worse so sorry for the poor review but if it was like it was and fun it would be good I haven’t won’t in months and months I mean over even a bill let alone more for nearly a year.Version: 11.2.3
✓ Free spins taken awayIt is very disappointing when big fish remove a game that you win over 100 free spins on at the value of 1.5 million , this was removed to stop us winning big because of there mistakes. Shame that they are so Quick to take our money but not so quick in paying out ! I did get a credit back at fraction of what I could of won ..Version: 14.0.0
✓ Not funNever win unless you buy even then it’s a rarity they don’t care about their customers all they care about is money greedy company SCAMMERS.Version: 17.0.14
✓ Rigged scamBunch of thieves, rigged games, disconnected all the time, bots to wreck your game when having a good run. Absolute garbage app!! Shut them Down!.Version: 13.4.2
✓ Going DOWN hillI gave you 2 stars ONLY because I enjoy my team. You reeled us in with big jackpots until we hit about level 80 and start buying coin packages. After that, you tighten up the wins. Even the “complimentary bonus vaults” are slimming up. But MOST of all is because of the glitches in the games and prizes. Today I was notified I won 3 colossal chests and when I went to open them, they mysteriously disappeared. A couple of weeks ago, I won a 300,000,000 jackpot (after buying coins) and then, poof, those were gone. I sent an email to support and was replied to by a rude auto-bot that someone apologized for but when I replied, you guys wanted before an after screen shots, time of day, codes and all sorts of stuff. I don’t look at the clock when I win a big jackpot!! You even tried to blame it on my internet speed!! WTH?? BF, you need to come on. I am NOT the only one complaining. You think the new in app purchase gaming law in going to hurt, keep not paying out when those of us that enjoy our teams and purchase coin packages QUIT purchasing. After the law passes, and it will, you will have to move to monthly “tier” memberships. How many people do you think will be on board after all of the above?? And for those reading this, no, I do not have a problem gambling. I don’t t even go to casinos. I enjoy my team and competing with others. I purchase coin packages because I was having fun and relaxing while playing a mindless game..Version: 11.2.3
✓ Negative Rating Should Be Possible.Honestly, this is a joke. The only reason that I keep this app is because my club is awesome and I love the people in it, however... I can’t even meet my weekly crown goal in my club because I can’t ever get any luck. The slots are entirely too tight, and the higher level you achieve, the worse your luck gets. The daily spins are pathetic, and even though I used to hit 3.5 million on them all the time, after I hit level 200.. I’m lucky if I get 500,000. I’ve tried spending real money on FAKE currency, I’ve tried emptying my piggy bank, I’ve tried playing different slots... I don’t know what else to do. It’s pathetic that a big “company” like Big Fish prey on people who just like to play a game and enjoy themselves, but it’s impossible to do that either because they take you for everything you have. I don’t know how these people sleep at night. My entire club and I have found another casino app that is so much more fun and better paying, so it won’t be long until they lose a lot more “customers”, because we’re telling everybody that we get into a room with about it, and gained about 100,000 new players in our new app. You better loosen up a bit, BF. You’re making way too many people angry with your BS. 🤷🏻♀️.Version: 12.0.3
✓ Spend to much caskTbh I don’t think this game is consistent enough, one minute u have 100million and then it’s gone the next u spend x amount in real money to buy more coins and then u go to a reel wich has it flashing and u still can’t win tbh what a joke this game has robbed me of loads.Version: 13.2.2
✓ Total scamYou cannot win. Billionaires are fake accounts , from same teams . Biggest scam - BIG FRAUD , and don’t complain or you’re blacklisted !! DO NOT BUY !!!.Version: 15.2.0
✓ Oh my internet is still down BF 😂😂 NOPE it isn’t fkersMore 1 ratings 😂😂😂😂 FK’g POS MF ing RIP OFF stealing peoples money app!!.Version: 17.0.14
✓ Which slotsFabulous.Version: 10.9.3
✓ AndyI honestly believe you have more chance winning playing real slots than this sham of a game it takes all your in game purchases so quickly never hit jackpots ever and top coin owners hoard coins and farm in slots which gives all players avoid before you get frustrated this is an evil greedy company.Version: 14.1.2
✓ Cheating gamesBig fish is one of the worse crooked games. Warning do not spend any money,bf will rig the game so you lose..Version: 17.0.18
✓ AVOID THIS GAMESo I’ve played this game for years I have my own team and I love the style of the slots and the way it plays! But I will be deleting the app as I’ve spent ALOT of money of their coins packages and all it does it take it straight back off u! Honestly looking back it’s obvious I should never have purchased in the first place that’s when the big losses started! It’s not a free game at all it’s just a way to get ur money! Avoid it at all costs! Also they have a secret VIP host that u can access that they don’t tell u about after u reach tier 12 I found out from another player who was getting a billion free chips a day I emailed to ask about it as I’m that level and funnily enough I didn’t get it as I’ve stopped purchasing coins? Funnily enough only their Legend teams seem to get it! So if ur not spending thousands of pounds a month with the u get nothing!!! Do not purchase this app!!!!.Version: 12.8.4
✓ Terrible Customer Service!After a small misunderstanding, Big Fish Customer Service has completely blocked me and refuses to communicate. Years of dedicated playing, plus almost weekly purchases of various packages and genuine teamwork with club members all disregarded! Currently dealing with medical issues, which they are aware of (!) and yes, one simple statement due to frustration and bam! I’m wiped off the face of the earth? Right after making a decently large purchase!?! NO NOT SPEND MONEY ON THIS! THE CS DEPARTMENT ARE UNFEELING MONSTERS.Version: 14.1.2
✓ Bad play outsFun at the start then goes down hill from there been playing for a few years now and find it hard to win out on it ,so I think buying chips would put your odds up but no such luck your acc goes worse from this and u find you lose more then ever if you like a fun game this game isn't for you.Version: 10.6.0
✓ Your gamesYour games are crap there’s very little winner cause you are thieves hopping people will spend money on your garbage!!.Version: 14.1.2
✓ OkI think this game is ok it's fun and helps to pass the time.....Version: 9.4.0
✓ Fun Game, But…A fun slot machine game with a large variety of machines to choose fun. I would buy chips to play if it wasn’t so heavily rigged so the house wins more often than not. When you she the winning symbol you need change right before your eyes, you know something is up. I install it every now and then to play a few rounds, but until they become more honest, it will be only every now and then..Version: 14.1.2
✓ Too greedy!They let you win 5m then take 4m before you can even win your bet back. They are too greedy with any and all huge jackpots! I would pay the money for coins if I could get a jackpot of more than 10m every 10,000,000 spins!! They will never give it to you, your chances are 1 in a trillion and if you do win, you will lose it all in a day!!!! But I won’t spend a dime because every single game is too tight and I have never won one grand or major jackpot! They just want your money and don’t think about the fact that if you win a lot it would be more fun and we might just pay to continue to keep playing there game! Too greedy and they don’t care and their responses are all the same...just like an automated computer!! This game used to be fun over a year ago, but now it’s not. Play a different slot game, there are too many better ones to choose from!.Version: 12.0.3
✓ Boring gameDon’t waste your money after first time. They let you win for a few days and then nothing. It actually get boring. You might win a few big hits, but they take it back before their blue hand , which indicates a big hit, even times out. You know I used to really like this game, mostly because it’s the one game you can play with others, but what ends up happening g is you get people who just sit, leeching off your wins instead of buying chips to play. It gets frustrating especially when you buy chips and want to have a few laughs with others. Oh, and if you aren’t spending enough in some peoples minds you get insulted and the game does nothing when you complain. So what could be a fun game becomes a boring, insult ridden bunch of nonsense. I would seriously think of looking at another game or I would suggest big fish re-evaluate your game practices and make the game fun again..Version: 17.0.22
✓ Loyal playerLove, or should I say, loved! Used to play all day winning, losing, winning! Which is how it should be! But lately all I do is wait for vaults, and lose all the time!! Is it because I won’t buy coins? Who knows, only Big Fish knows! No longer fun, but in a lovely club and committed to them, so I will play for them and still am not buying coins.Version: 10.8.6
✓ Poor game playJust played lightning wheel at 50k spins for 55 minutes, I never got the chance to spin the wheel once. This is not the 1st time, last week I played and I counted 85 spins before I got to spin and won minimal coins, I counted to 88 spins waiting for the next lightning wheel and I ran out of money. I paid £25 for more coins and lost them in 10 minutes not hitting a big win once. I'm really not enjoying playing this app any more and there are hundreds of comments like this on the Facebook page. Please avoid..Version: 10.6.0
✓ No,Bad, not worth to spend $1 for those ppl, not fun anymore..Version: 10.4.2
✓ No funSo far in makers favour you have to have hundreds of thousands of dollars to spend to get ahead.Version: 15.2.0
✓ Fckk you big fishProfit driven and sick with greed Taking advantage of the weakness of the people .. you are disgusting big fish … your going down and you did it to yourselves f this game.Version: 13.3.4
✓ Lack of customer supportAfter having my main account blocked for making a complaint at level 400 teir 8 and 5 years of game play spending over £1000 on the app . The blocked my account becouse I complained of spending to much then refused to help me get my account back . No support what so ever and even today they will not take my complaint seriously.. I wait weeks for a reply via email what’s say I can no longer help .. this is disgusting customer service I’m a frontline worked and this was my way to unwinded and now they have even taken that away from me .. anyone know hiw do I go about getting a refund for every penny I have put on this game.Version: 12.8.4
✓ Won’t landscapeThis game may be great but it won’t landscape on my iPad Pro. Not interested in playing in portrait..Version: 11.2.3
✓ Lose Lose LoseThe only positive about this app is the customer service otherwise it’s rubbish....Version: 10.5.0
✓ TrashComplete trash. I understand the need to pay bills with an app this big, but the amount of wins vs. losses is pathetic. If you’re looking for a casino game to dink around in and not win anything (albeit fake chips) then you have found the game for you! If you are wanting something that you can enjoy playing, I’ve found watching paint dry is WAY MORE ENTERTAINING. If you purchase fake chips with real money, you “might” win. It’s not completely guaranteed. The “tournaments” aren’t random. The wins aren’t random. If you aren’t in the winning algorithm, you are simply just wasting your time away. The games themselves are fun, entertaining, inventive and the graphics are great. The concept that you can rank up and enjoy your “friends” is a joke. People with multi hundred millions or billions typically ruin scatter pots, some people bully, most are creepers posting graphic pics on their profiles. More often than not, you are squatting in a scatter room waiting for other people to feed you chips because you don’t want to spend your real money. I may be the exception but my kids needs are a tad more important than a corporations profits. At least make it attainable to have fun. Winning once every other month for a grand total of 40 minutes in a 24-hour period is absurd. Shame on you. Shame on your app. Shame on your programmers and shame on your ethics..Version: 10.8.7
✓ Total scam. Company preys on youCustomer service is a joke. All response from company are generic and scripted and don’t actually address your actual problem. Company literally looks for ways to block or restrict full access to the game. Game is full of glitches, mostly created by the company themselves to cause you to lose so that you will buy their coins. Game is full of unwanted pop ups causing the user to lose. Company makes you complete unreasonable tasks on a daily basis to get very a small amount of coins for free.. Bottom line is this game isn’t free, you have to pay big bucks if you want to play this app. If you like spending thousands of dollars to play a game so that the company can turn around and treat you like garbage then this is the app for you! But if you don’t then AVOID THIS GAME! Better slot apps out there than this one..Version: 14.1.2
✓ You can have good and bad days..No way of winning! Had 100M and lost it in 1hr, for the most part you can play for 2hr then you can watch 30sec for 25k witch will last 5mins no bull...Version: 10.4.2
✓ Not all your winnings count!At first the game is fun. Building up your money from playing the slots and collecting your bonus is great. The tournaments are just not the best. I have noticed this twice now while playing in the tournaments. Both times I have played in the top 5 winnings tournaments, and I had noticed that if I do not win at least a couple million on a spin, it does not count. Even if it does count it’s not added correctly. I had over 10.4 million in winnings and had won another 600,000 in coins and it added as if I only won another 100,000. I’m all for competitive tournaments but for the love of all things holy, every win no matter how much should count! I would love to give a better review but because of this now I’m feeling like I’ve been had and seriously questioning if this app is even worth it anymore..Version: 10.5.0
✓ One of my favorite games to playYes i said its one of my favorites and there is lots to choose from but…… the tournaments are the same games daily. Please Big Fish change it up and use some of the other games. I use to play in the 30 games but now dont as its the same pretty much everyday..Version: 14.1.2
✓ Just tiredKeeps freezing up, feel free to contact me when you fix the problem. Liked the experience when it was working.Version: 16.0.6
✓ Horrible appOdds are never in the players favour..Version: 13.3.4
✓ Do not playYou hardly ever win anything over what you’re betting, not fun to play as you constantly lose coins and end up with nothing. The game was fun a few years ago but now it’s fixed to take all of your coins and you get 1 small win in 50 spins!.Version: 14.1.2
✓ Why not the rest of us???Why does BF pick who will and who won’t win? While playing you look at other players profiles and they have millions yet some of us have only a couple hundred thousand. The others keep winning and the rest of us keep loosing. We can’t win enough to keep playing. You have to spend money to get on higher tiers and that’s money some of us do not have. BF why not give us broke players some good wins. We can’t bet with higher bets because we don’t have it to bet with. Give us players some wins so we can continue to play and stay in our clubs to spin and fund and continue to play. This review is exactly right. You can’t win in either casino, they have clubs but you can’t stay in them because you don’t have the chips to fund or to spin with and the leaders kick you out. It’s really discouraging to play in a BF Casino. Playing on BF is useless, you win nothing anymore. It would be nice to win and have fun like we use to. The reviews before this one are exactly right so why should we stay and even try. It’s not worth even trying..Version: 12.0.3
✓ A total bunch of greedy pigsThis games a bloody joke. DO NOT BUY!! trust me I am telling you the moment you buy you become a target because they just want your money. They are not here to give you enjoyment they are here to make you suffer. I got banned because I spoke out. They are facing lawsuits because of this. So beware DO NOT BUY!!! spend the money somewhere else. Give it away free but do not give it these greedy cut throats!!! I am forced to give 1 star to be honest they deserve less than that..Version: 16.0.6
✓ Been a gamerI have played this games for a while. The graphics were awesome and they were fun for most slots. As I kept playing, I won a lot in the beginning but as the times go by, it is getting harder and harder to win big money. I won maybe 3 jackpots since I installed the app. Not winning is starting to get less and less fun. I am beginning to think Big Fish is getting stingy. I am starting to feel like quitting this game but I am in a club and I don’t want to abandon my team just yet. Come on, Big Fish! Edit: I got a nice gift from Big Fish, 10,000,000 coins. Thanks! Edit 2: I left this game a year ago (2019) for personal reasons. I came back nearly a month ago. I won a lot of coins but I started to lose coins. I have not win any big coins and have spent lot of money buying coins (Big mistake on my part). However, I noticed the loss of my winnings was AFTER I JOINED A CLUB. Since pandemic started and lot of people are out of jobs, buying coins are SO EXPENSIVE! All games from App Store including this app should give everyone a break from spending money for coins!! Please! Give all gamers a break! Just for a while!.Version: 12.3.4
✓ Seen the lightThis app was the best going around.. great games, fun clubs and interactive chats with everyone which was awesome.. ok you would loose some but also win some.. NOW!!! It’s the most awful app going around.. zero after zero.. no wins, squatters everywhere because you can’t win, clubs are falling apart and can’t keep players as the house 99% of the time.. you buy coins with real money and there are no wins.. NO MORE.. avoid this app as it just takes and gives nothing...Version: 16.0.6
✓ Don’t bother if you want to winDon’t waste your time downloading. After playing for over 7 years, the new company has ruined the app. The wins only happen every few moths if they allow. The bonuses, contest and tournaments are a joke. Bet billions in order to win a million (that’s not a contest prize…prizes are supposed to be more than what YOU give up). They don’t appreciate when you buy coins just to play…they just want more…so you start losing faster. Don’t believe…unless you want to give thousands of days none stop to play…you will. They are excellent at getting you hooked on playing…doesn’t take long to start seeing how controlled it is. The app USED to be fun…hasn’t in over a year. OH…never write in…they will mark you and it will take even longer for them to allow you to win. BEST advise…..DO NOT DOWNLOAD!!! Spend on time and money on something else..Version: 15.2.0
✓ Payouts are rubbish!I’ve played this for a few years and I love some of the games. Payouts are rubbish! Will be deleting soon. You probably won’t see this because they pick and choose what reviews are seen.Version: 17.0.10
✓ Sparse wins and a load of dissatisfaction.Sparse wins and a load of dissatisfaction. You never win anything good. Takes years and poor entertainment value..Version: 12.5.0
✓ Money hungryTo many upgrades have ruined the game for many players. They have decreased the payouts & opened for more pay to play features. When I started it was a fun game. But all the changes took that fun away. They increased the number of spines needed to get any free plays. And decreased the amount of credits you would win. I left the game.Version: 14.1.2
✓ On the fenceThe game works sometimes and it will freeze or say are you still playing. I was in love with this game until it started “freezing” when I know I had jackpot. Either it’s a glitch that needs to be fixed or they want me to spend money to get back all the money I lost leading me to jackpot. Idk I’d recommended if you just need to create hope (as long as you’re ok with a let down) but losing all that money and being given a fraction is just crazy to me. I must say I will continue to play the game and see just how full of crap this is or report back with any other info that may mean they are a real and fair game. Keep you posted Ok update how do I contact app support.Version: 15.0.00
✓ Honest review please readI used Big fish for 3 years as they went thru law suits and change of owners . But I have to now delete this app . If you don’t buy chips and spend money - you. Will not win, it’s sad you can’t win just to spin but like any other app there goal is to have you spend money . There are so many free apps that are fun and you can spin and win and Big Fish app. Is not the one . I see all these fake reviews on here / I had don’t it for 3 years. I know players and they are leaving . Again remember you. Will not be able to win (fake money ). You will lose fast and be out of chips and then ??? They start pushing adds to you. Buy. Chips. Spend money . I’m leaving. It is no longer fun - they monitor your photos I put up one of me in my back yard and they blocked it /. They read your messages to other players / it’s pathetic. Just pathetic. . I hope you read this and if you join then you will agree and you will see . Good luck. But you don’t need luck you need money to win . The are not monitored and it’s set up for you to lose . I speak the truth. . You will remember this. And delete the app just as I have. . Namaste..Version: 13.2.2
✓ Lots of funGames have real variety and ways to win to keep it interesting. Hint join a club to benefit..Version: 10.9.3
✓ Terrible latelyThis game used to be fun. But lately it just takes. Then shoves pay for coins in your face. Once I brought some coins the amount they offer for the same price has been reduced considerably. Now it just takes everything without even offering wins. I put in a complaint about multiple missed wins on a high stakes game and got fobbed off with a standard message saying it’s a fair game and no further response. Not an acceptable level of customer service. I would rate lower but there’s still a chance for you to fix this. Clearly they don’t care about customers so now it’s 1 star. Avoid unless you want ripping off..Version: 10.6.0
✓ Horrible Horrible HorribleI would give them a negative score if I could. Jackpot Magic Slots is a waste of time! They state the further you advance in levels the more difficult it becomes to win. Who in their right mind goes to play slots for the challenge. I surly do not! I play slots to win money or to hit a jackpot. If they are trying to mimic slots, which they are not, then the level of difficulty would be the same at all levels. There is nothing random about a game when it is programmed before you even make a bet. These games are preprogrammed before you even make a bet. These games are preprogrammed so you win less often, the amount you win per winning spin becomes less as you progress, and the further you progress in levels the harder it becomes period. Also, don’t be duped into thinking that you have won when the payout is less than your original bet. You only WIN if you get back more than what you originally bet at the beginning of each spin. Say you bet 100K and spin, after the spin is over the slot says you have won 25K. This is totally wrong; You actually lost 75K. You only win if you get back more than you bid at the start of each spin. Don’t give these crooks money thinking that you are going to win. If you give them money do so because you leisurely enjoy playing slot games to pass time, but if you expect to win something without having to pay any money out of your own pocket then you will be sadly disappointed..Version: 11.1.0
✓ Absolute rubbishThis is meant to be a fun game but it’s far from it. They keep trying to push u into purchasing but please do not waste your good money on this rubbish game. They offer £4.99 for 1.400,000 which is ridiculous as u can have 50,000,000 and lose it in a few minutes. U have been warned it’s a joke game pick a better game to download..Version: 13.3.4
✓ Can't winThese guys tighten the slots up much you can't win but once a week if that, and one time I was in a slot room playing to try n win 15 billion jackpot then the whole slot game crashed shutdown and came back up in about 10 minutes and the jackpot was reset to 7 million that's not right, that's cheating us all and there is a hacker going around stealing people's coins, and some ppl are being double charged on their cc when they buy coins. Coins are to high priced only the rich can afford, if they dropped the price in half they would make 3 times what they make now at the high prices. You buy 3 million coins and they are gone in 15 minutes or less, they don't want you to win too much, cause they want you to buy buy buy. I would buy more often if they would lower the price, if it were not for all the friends I found on here I would have been gone a long time ago lol.Version: 10.4.2
✓ ReviewBfc pretty fun if you can get a win once a month.Version: 12.2.6
✓ Rigged!I have been playing this app for 2 years now, when I first joined in June 2017 I was able to level up quickly and won some decent chips! Joined a few clubs but I quickly noticed how much drama came with joining a club! Some Leaders are selfish and expect you to bring enough crowns to move up brackets, but I would fund more then them and my crowns per wk were higher too! So I quickly decided to not be apart of clubs! After the fact I’ve noticed this game isn’t paying out enough for me to play! And I have spent money to get vip and I hardly ever have the chips to play the vip games! This game is so rigged I know billionaires that hardly lose! So bf can say all day that odds are the same but it’s not true! They cater to billionaires and people with high tiers! Also if you report a problem sometimes you’ll get a response but the response is usually a help article and trust me I’ve read them all! So be aware before downloading may seem great at first but you truly lose more and more as you level up more! Expect of course if you tier 13-15 and it’s so hard to get vip points unless you purchase a ton! They only give you 75 vip points every level up! It would take years to get to tier 15! What a joke you are bf!.Version: 10.9.3
🙂 Jackpot Magic Slots™ & Casino Positive Reviews
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