4.4
4.41638 star

Total 53 Negative Reviews

TalkingParents: Co-Parent App App Complaints & User Negative Comments 2023

TalkingParents: Co-Parent App app received 53 complaints, negative comments and reviews by users. Have you ever had a bad experience using TalkingParents: Co-Parent App? Can you share your negative thoughts about talkingparents: co-parent app?

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TalkingParents: Co-Parent App for Negative User Reviews

Two Different PricesI just downloaded the app. Though I feel it will serve its purpose and it’s something I need, I don’t understand why you promote a $5.99 price plan and as soon as purchase, it’s actually $9.99. It’s misleading. And unless I failed to read the details properly, which I’ll take fault for, it’s not very clear what the differences are, especially since you don’t immediately offer a $9.99 plan on your site. Either way, I’ll be using this and can return with more feedback soon. Would love to hear from the developer on this..Version: 4.1.0

HorribleThis is all a scam and a waste of money. Like really you need to buy minutes to make calls and video calls aside from the monthly fee. It can go up to $200 or more a month. And the worst part is that kids/minors are being recorded and these records are available to a public platform. Ironically No one was thinking about the kids when this was invented. And the WORST PART, it causes more tension between parents because one of them is acting all fake and nice while making the other look like the bad one. Horrible App!.Version: 5.2.0

App does not work outside USApp features are good except for the fact if you are outside the US you cannot make phone calls. Still charged full amount no discount offered. No information of this issue listed by app.Version: 5.6.0

Why charge for app when you get the same things on the website?Why do you charge for all plans on the app when the website is free and includes so much already? This is the only outlet that courts accept as proof for messaging purposes, so why make it more complicated to have the app? As all apps that have plans do, there are options. Free or pay for extra. The website is free and you show the free plan in the app yet not available in the app? Doesn’t make sense. Then you up-charge for premium and standard plans that include the free site plan. Stupid. You should be allowed to pick the free plan on the app to use..Version: 5.1.2

FLAWED AT EVERY TURNI have been using Talking Parents for over two years. It’s simple and straightforward but there were some major flaws I had to live with due to the court order. When I reached out to TP’s support to make some suggestions, I never got a response. My issues with the app: 1) No app password option. Really? This was hugely problematic because my kids use my phone and guess what happened? Yep, my 8 year old daughter read pages and pages of conflict between her mom and dad. It’s so simple and why not give the customer the option. 2). Calendar is basically useless since you can enter recurring events which would be really handy when entering the repetitious custody schedule 3). There are ton of other glitches and UX issues. Fortunately, our new co-parenting therapist asked us to move to Our Family Wizard, literally today. All my headaches are now gone..Version: 4.0.2

Failed within the first 5 minutesLiterally 5 minutes in to using this app and the messaging feature failed. No messages would load on several attempts and when they did my reply was not shown as sent..Version: 4.0.0

Your app is a jokeThis app is an absolute joke !!!! It’s just simply another way the government to spy on you and for you to slowly take away your rights and freedoms as a United States citizen and a free thinking parent. It’s a shame that we even see ads for your site ~ aren’t you the government ~ why do you need ads for your this service ~ How and why is there even an ad budget ~ It’s also pretty ridiculous Your Minute structure ~ You know very well your structure is built for your profit and not actually building relationships and communication. This site is just another primary example of how No Branch of the United States Government has absolutely no validity to it WHAT SO EVER ! The Greatest Con of Man aka The United States Government has finally been exposed!!! And any and all parties involved in any government position should and needs to step down removed themselves for failing, lying, and killing the American People !!! How’s that for your honest review !!! GFY !!!.Version: 5.2.0

Supposed to be free according to TCSCAccording to the courts this was supposed to be a free app as a way for parents to be able to communicate. So I create my account and wait for the other parent to sign up. Upon the sign ups being finished, I open the app to be told I HAVE TO UPGRADE TO A PREMIUM ACCOUNT in order to use the app. Doesn’t give you a choice in the matter. $5 per month, .05 cents to get a text notification, and then they automatically charge you when you get below $1.00. This app is a joke and very unfair. You want to charge someone for your services charge the courts instead of the parents. Not everyone wanted to use the app. Some are forced to do it..Version: 2.0.0

You can’t use this without both parties signing upI have a high conflict coparenting situation and I can’t do anything at all with this app unless you match with a coparent first. So I have no idea ebay it does or how it can help me. Why are all the apps in this space so bad?.Version: 5.7.0

It’s just okI like having a record of the communication with my ex. However, when we established this method of communicating thru the court there would be notifications of a new message, just like a regular text. It’s been well over a year that this feature has failed to work properly. Even after several updates. It’s disheartening to pay this much for an app that doesn’t work as it should. I can’t change the method without getting lawyers involved, so I have to stick with this faulty method..Version: 5.7.4

Rip OffI’ve been paying for a subscription to this app for years ever since it was ordered by the judge. Recently the subscription plan has changed due to the developer. It now costs over twice as much but you still also have to pay for the old subscription as well in order to keep your account and all your convos. So it costs nearly triple what it used to. Despite the fact that we all know single parents have it HARDER these days post Covid. Shame on the lazy bums behind this app collecting tons of $ from hard working parents & not delivering a premium level service to match. If this wasn’t court ordered, I’d never use it..Version: 4.2.1

Works OKThis app seems to work ok. I paid for the premium access so I can use the app on my phone. More often than not, the app will crash whenever I try to attach a picture or video. I have even made the extra attempt to shorten a video down to just 4 seconds. After a few attempts I can usually get a picture to send but after almost a month I've never been able to send a video. I'm really trying to do whatever I can to stay on his mom's good side by making sure she doesn't miss out on anything he's doing. Obviously not a huge deal but since I'm technically not allowed to text her phone number, it'd be nice to be able to send videos as well as pictures without so much hassle. It's also a bit frustrating that the red notification symbol doesn't disappear even after viewing the message..Version: 2.4.4

RubbishTo use the app you have to pay no point downloading it it’s only free on the website.Version: 5.2.0

CommunicationThis App needs filters to prevent use by impolite persons..Version: 3.0.5

Okay but double sidedIt nice to have time date etc not to be erased but I will say when the judge (in my area) looks it over he will still only use parts of the conversation so unsure what the point of having a unedited conversation if the judge order use of it but does not all of the conversation into court. So it really a waste of money on my end just because edited conversation via text or unused conversation via judge it the same thing. App is okay but in my case a waist of money.Version: 4.2.1

There is zero monitoring.There is zero monitoring on what each parent says to one another. Your abuser /“co-parent” is allowed to still call names, badger, harass, bully and abuse you. The only possible way to maybe stop them, and this isn’t a guarantee is if you pay thousands of dollars , time off work and time out of your own busy life with your children again to take them back to court where a judge gets a botched version of the reality of what you deal with by your abuser on almost a day to day basis on talking parents. This is put on by attorneys that are paid to twist, turn, stretch and exaggerate every single thing. Then have a judge put stricter boundaries of communication on the two of you. Keeping ALL forms of communication on talking parents. It didn’t change a thing the first. It’s not going to change the second time. So your back to square one being badgered, harassed, bullied and abused by the narcissistic parent. Talking Parents does absolutely nothing to help a high conflict “co-parenting situation. Talking Parents Does zero to keep high conflict/ abusive parents accountable every time they write a message..Version: 5.6.0

App crashes after creating topicOn my iPad and iPhone 12 Pro Max, the app is unstable and often crashes after creating a new conversation topic. Also, there is no way to request a PDF of a single conversation or select by dates. You can just get a PDF of everything which is a pain. They also make it nearly impossible to print a conversation via their website due to horrible CSS styling. And after reaching out to them, they didn’t seem to care even though I was paying a subscription already. Avoid this app and this company if you can help it!.Version: 4.0.2

Areas for improvement- calendar is slow to load, I use it to track my sons gtube feeds because he is special needs but because it takes so long to load or sometimes doesn’t connect to server I can’t. Then his father can’t see when he was last fed. - server keeps crashing or not connecting that I need to remove the app and reinstall - I think an additional caregiver or guardian in the account would be great so they can add things too..Version: 2.1.2

RubbishThe app is absolutely garbage. As if it’s not stressful enough sharing custody. I have Reset my password link 3 times and still no reset email landed. Rubbish.Version: 3.0.5

Phone callsI would give this app a higher rating but the phone call connection was absolutely terrible. We tried re-connecting about 3 times - each time it would freeze and cut out. Otherwise, I really like that everything is documented. Message bing works really well. I’ve been having issues setting up the payment piece - reached out to the app customer service a few days ago but haven’t heard anything back yet..Version: 5.3.0

Doesn’t Allow multiple accountsWhen I 1st started using this application, you could have multiple accounts using different emails and passwords of course, although you had to pay for both subscriptions you could log out and log in very easy. Now for some reason that does not work anymore and you’ll just get error messages yet they’ll still charge you for both subscriptions. Then if you try to contact Support they don’t know the issue, aren’t helpful and just blame it on Apple subscriptions without trying to resolve your issues. Hopefully no one needs this application to talk to two different people because you’ll be very disappointed and stuck. To the developers please fix this issues ASAP..Version: 3.0.6

Not freeThis app has NO free level..Version: 5.7.7

LoginBit hard when you get notified to put other parents details in & password then you try get in with same details snd now you cannot log in pretty crap if you ask me.Version: 3.0.5

Yearly payment plan is goneThe system works pretty good. However the developers decided to take advantage of our situations some being court ordered and change it to a monthly subscription. This raises the price pretty significantly and also they got rid of the payment in full for the year, looks like we’re stuck with a monthly subscription fee which I am totally against doing. Some of us are on limited income and have to pay child support and alimony and are already hurt In the pockets. Totally unfair for people who have already been using the app. Yeah I know the website is free, unfortunately I’m sure a large percentage of us don’t carry computers around with us while we’re at work and the other parent needs to contact us with important updates. I would not recommend this app to anyone at this point. And I will be contacting our court to have the designated app switched to another..Version: 3.0.5

Few things I’d addI downloaded the app to see what features it had. I think the recorded calls, etc are all great features. I chose to move on to another app, because this one only allows communication between two people. The app I chose to go to allows other parties to be added in for communication - step parents, other care givers - which I think is important. Eventually parents move on and find a significant other, being able to add them in is something I find as a must for these apps..Version: 3.1.0

App not free to use!Beware, this app is not free to use and you have to pay a monthly subscription. You can use the web version but it’s so cumbersome and a pain to use. I tried to get my account deactivated as found an alternative app but three emails later and customer services still won’t deactivate my account pretending not to understand what I’ve asked!.Version: 2.0.10

Aggravating!!!We have been using this app since February 2019. In the beginning it was fine and we had no issues. But when they changed it from being $4.99 a month for the basic (which included app access) to being $5.99-$9.99 to have app access, we have had a problem EVERY month! We get charged the subscription and then 2-3 days later we get kicked out of the app and told we don’t have app access with our plan, it take 2 days to get anyone to email us back, after they review our bank charges, we get app access back. Then the next month SAME DANG THING! So frustrated with it, makes me wish I hadn’t requested the judge to order this as the only means of communication. My attorney had recommended we use this app because the other party liked to lie and say she didn’t send stuff, even though I still had the text. Or she would call 15-20 times a day and say nothing, deny it was her but the phone records proved it was them. It’s a big mess but sometimes I would rather deal with that than to keep paying for something that keeps messing up..Version: 3.0.4

Date Stamp BungleTime/Date stamping is incorrect even though I set it to the correct time zone..Version: 2.0.7

This app is blah!Looked up this company as a referral from my Family Law Attorney to be able to communicate with the Father of my children. The service online is free unless you need something in much more detail then then there’s a fee. The downloadable app only works if you pay a Monthly subscription fee of $5.00. Now I now it’s only $5.00 but if it’s supposed to be a free then it should be I myself only use it to text/email you can’t attach any pictures and you can’t make phone calls through the app. So in reality you’re just better off using regular text or email or just down load a free txt app that also keeps track of any messages between parties. It’s hard enough to be a single parent trying to raise two kids..Version: 1.0.11

Wont fix crazyYou are being forced to use this app because you are a decent human being and your spouse has turned crazy or is being extremely immature. This app won’t fix your spouse but will help prove they are crazy and immature. It’s an expensive alternative to text messaging. One Benefit is you can see when your spouse reads your message, they get an alert and an email. So when they don’t read a message for 24 hours you know they are are being a child and ignoring you. Another benefit is that you can get a pdf of your conversation. Unfortunately your spouses evil lawyer will instead carefully select screenshots of the conversation and send them to your children’s lawyer to try to make you look bad. Fortunately you can send the lawyer the entire conversation and let him know that he is being misled..Version: 2.0.5

Needs recurrence on calendar eventsPretends to be free but costs $10 a month..Version: 2.4.5

Ok appI really like this app. When it comes to the messages, it great that everything is time stamped. Even when the other co-parent views the message. That’s a great feature. This way there’s no saying that “oh I didn’t get the message”. It’s nice to be able to upload images to send the other co-parent. The calendar is a great feature too. What I don’t like is there is a fee to have the app in your phone. You can get free access to it on-line only. That’s an inconvenience. Some of us cannot afford the fee and hardly use it but have to because of the other co-parent. I wish that would change-the fee. Or at least make the fee less per month..Version: 5.0.0

Horrible serverHow the heck does this messenger app have 4.5 stars? Latency is severe, the server is slow, notifications are not always accurate. Sometimes the little red notification dot doesn’t go away for several hours. Other times, I have to log out of the app completely to refresh my messages, and even then I will still get a “server error.” For $5/month, you are not performing as efficiently as Facebook messenger, or WhatsApp, or Viber. This is a court mandated computer application, so I would encourage you to increase your efficiency and correct the latency issues..Version: 2.1.1

Over priced and substandardFor $25+ a month for premium (which you need in order to have access to all of the features), you would expect the video calls and messaging to be on par with FaceTime and iMessage. Unfortunately, the app is substandard in comparison with both. I don’t understand why they charge so much for what essentially amounts to asking for mutual consent for recording of both parties, and online cloud storage of calls and messages, with access for both parties when needed. It feels like the app developers are taking advantage of divorced/ separated parents..Version: 5.3.2

Too basicThis app did not have a very good calendar function. It inly had one basic calendar and no option to swap days etc which is super important for co parenting! Unfortunately this app just didn’t quite hit the mark for us..Version: 5.7.7

Not workingWas working well the first few months. Now hardly works.Version: 2.4.5

Good functions but could use improvementsMy family has used this app for 3.5 years coparenting with my husbands extremely difficult ex. While I do love that we can obtain certified transcript copies and use them in court, which we’ve done on multiple occasions, I wish there was a “tone meter” and a function to help with finances - keeping track of amount and payments, etc. While I’m so thankful we can use these transcripts in the courtroom, a tone meter will help alleviate a lot of the back and forth: we deal with an excess of degradation and derogatory comments and have to continuously go to the judge with it because she finds her language and comments acceptable..Version: 2.4.4

ScamSays it costs $9.99 yet it’s actually charging me $16.49, quite ridiculous and needs to be fixed..Version: 4.2.1

I want to love it!I love many of the features but my court order specifically states that I need to cover the cost of the app in order for them to require the other parent to use it. I assumed you paid for it and BOTH parents could use it but I clearly misunderstood. BOTH parents need to purchase their own subscription and there’s no way to combine the cost of both. Now I have to risk my financial information being on the very sneaky and greedy other parent’s phone. I am sick thinking about it..Version: 4.6.0

Unfair pricing for non-custodial parentUnfair pricing for the non custodial parent who must pay premium to initiate calls. The custodial parent can get away with paying $15 less by asking the non custodial parent to call back to avoid having to initiate calls. Then custodial parent opts not to call the kids during the few days (maybe a weekend) they are with other parent. Please revise your costs so that it’s equal for both parents (and $25 for both parents is excessive). I will be asking my attorney to request this app dropped simply because of cost. Department of Children and families should create an app if we are gonna be charged these ridiculous prices as they have a payment system. Then on top of that they are limited to 120 minutes. So if the parent goes over those minutes they have to pay more. Calls over the internet, really? Are we back in 1998 buying minutes? Not even Netflix $9.99..Version: 5.2.0

It doesn’t work ?It’s not working.Version: 2.0.7

It doesn’t work!We have both got the app with accounts. Both the app is saying we require the other partner to sign in..Version: 3.0.1

Good appThis helps the ex-wife and I to talk in a civilized manner. I like that I can she when she read a message, this way I know if she got it and is just mulling things over or whatever. I would like to have a little flexibility to change color or look of the app. Also, I’m not sure this app have the same level or quality of encryption as WhatsApp or messenger. The last thing I would like is for the app to sound when I do get a message. I don’t like that the only notification is the window I have on my screen or the number next to the app. If my sons mother is trying to send me a massage that my kid is sick, I want to know now. Not at some random point I look at my phone and see a notification..Version: 2.0.3

Video Call IssuesAbout half the time I go to take a call from my daughter, I can’t answer. For $25/month they should be able to get this right..Version: 5.3.3

Very GlitchyApp closes when it feels like it, some things will work then they won’t and vice versa. Trying to upload photos to the vault and each time I scroll through my photos to add it goes back to the start. Disappointing it’s going to cost me $16.99 at least per month. As a newly single mum on government benefits it is hard enough as it is. And froze and kicked me out and I couldn’t log back in and has errors. Tried resetting password and still errors.Version: 5.7.4

Well I can’t say I like the appThe app is pretty bad as the other party never checks it in so really it’s kind of useless if they don’t check it would be better if there was some sort of tie into SMS telling the user message has been received additionally the app constantly crashes doesn’t store anything locally so I asked to reload the conversation every time. It’s almost useless for exporting conversations to the professionals because the only way to do is copy paste or do an entire PDF of every single conversation. If they had a single export of an entire conversation topics are the ability to copy the whole thread it would be much better.Version: 5.3.4

You’re company is RIDICULOUSThe app should allow to sign in and use the general messaging feature without having to have a full premium plan. Your attempt to tell me I can use the app by purchasing a standard plan does nothing to change my review or statement. Make the app itself cost something if that’s the case. It’s ridiculous that you think people want to pay $10 MONTHLY for just a messaging feature. Using this company only makes communication more annoying and bothersome..Version: 4.1.0

Force to Upgrade for Video CallThis was court ordered for which I would rather my money go towards my child than waste on a platform my ex uses to harass me. I went to settings to accept video calls from the other parent and the site automatically takes you to sign up for a 30 day trial or to purchase a subscription; you have to choose one before you are able to receive video calls. It does state that free users are allowed to receive free video calls, but again you have to choose between the trail or the paid version before you can. We never used this feature because of that issue and opt for continuing to FaceTime instead. This platform is very deceiving and money hungry which takes advantage of people’s situations. Thankfully I don’t have to use this website very often..Version: 5.1.1

Don’t useNon GDPR compliant so in breach of EU / UK law so if you’re based in either the UK or EU find a local App that does the same and isn’t based in Florida and refuses to comply with your data and Right to Erasure requests. Avoid..Version: 5.7.4

Better TabsI’ve been using this for a few months which is court ordered with my very difficult daughter’s father. It has made communicating easier but I Wish this had a section for finances and bills to pay directly and child profile with name, weight, height etc. Also I wish the calendar had an option for the other parent to agree or disagree for scheduling events? It should also have an option to repeat events so I don’t have to schedule it for each week for instance his schedule is alternating weekends..Version: 2.4.1

Can’t update Credit card infoThis is great until you try to update cc info. Customer service is not much help and you can’t talk to someone by phone. You have to wait for someone to respond by email only for them to tell you to go on their website and click on the little pencil icon to update. This doesn’t work at all. It would be great if you can call someone and update the info over the phone..Version: 5.1.1

Nothing but issues with app itselfThe reason one would need an app like this is because there is a volatile situation in the first place. This app is creating more issues. I’m getting blamed for the app randomly crashing and ending the calls. It will log you out often and without notice. For as expensive as it is you would think that it would work better. Also many issues with the call quality. I absolutely hate it but it’s the only means we have to communicate with my children’s bio parent that documents and protects me for the most part.Version: 5.7.3

DisappointingThis is the only way I’ll talk to my ex, it keeps her outbursts to a minimum. It worked great until they added the call record feature. After that it repeatedly crashed when it did open. It stopped sending notifications to my phone and every message I posted had resulted in the app completely crashing every time. Supports solution was to uninstall an download it again. Get your updates corrected and make sure your servers and the endpoint can actually handle the features you’re adding. It’s a good thing this keeps the plaintiff under control or you would no longer have my monthly service fee. Also, if I want to download a conversation please make it so I can select the tab that it is organized into instead of your current method. I want to organize the document by the conversation, sorting through every single message is tedious and time consuming..Version: 3.0.6


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