IAnnotate 4 — PDFs & more App Negative ReviewsBranchfire, Inc.

IAnnotate 4 — PDFs & More Negative Reviews

4.7
4.72769 star

Total 104 Negative Reviews

IAnnotate 4 — PDFs & more App Complaints & User Negative Comments 2024

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IAnnotate 4 — PDFs & more for Negative User Reviews

Overall very helpful but not exactly what I needI am in veterinary school and I use this app to take notes daily. It is nice that you can write on the PowerPoint or other document, my main issue is that there is no way of adding a blank space next to the PowerPoint to write notes on. I am one that uses the handout 3 slides/page notes when I print because I take so many notes. Currently I have to open everything on my computer, save it as a PDF with the notes format then move it over to google drive before I can open it on the app. It is very frustrating and I have yet to find an app that will let me do this without using my computer. I hope their developers keep this in mind because I have read about students equally as frustrated with me but no solutions have come. (I would use one note because they have this feature but I only have google accounts and that requires a Microsoft account) Sorry for the long review but this is great for those students who don't need a lot of space to write! (Except for the random times it decides to shut off but all annotations are saved).Version: 4.3.4

A great app but what support?I have used iAnnotate for years, I’d be lost without it however just lately it refuses to air print. I have a workaround, I send the pdf file over to the files app and print from there. IAnnotate finds the printer and then it looks as if everything is ok, I print the file but nothing happens, no errors and no print out. As I can print from other apps I have to assume the fault is in iAnnotate. I hope it’s fixed in the next update and soon. I still give iAnnotate 5 stars as it’s a brilliant app. Update: The print issue remains, an unsupported app is a poor offering and there has been ample time to fix this issue. As it stands the app deserves only 2 ⭐️s..Version: 4.8.8

Lots of features, somewhat glitchy UI but oh, the crashes!I use my iPad to correct student’s exam papers which is a lot of tedious work. One can imagine my frustration when after half an hour of annotating papers, the app just crashes and many (not quite sure why not all) of my annotations are gone. Frankly, loosing data is a big no-no for any app but for one that is used to record writing, this is particularly bad. I want to say that this isn’t a one-time event. I would say the average lifetime of this app is about 20-30 minutes. Admittedly, I have several files upon (somewhere between 20 and 40) and iAnnotate warns about that but, frankly, an app that relies on users to manually manage memory is embarrassing. Bottom line: this might be a good app some day but needs some serious software engineering to get there..Version: 4.8.8

Why did you mess it up?This WAS a great app... now it keeps crashing and everything I coud do quickly is long and complicated..Version: 4.7.02

CrashesNew version just crashes on opening.Version: 4.7

The new iAnnotate is a disasterI was dependent on the older version of iAnnotate for a long time. It wasn't perfect, but it served my needs well. Then it started crashing like crazy and, not being supported anymore, I felt forced to shell out $10 a second time for v4, even though none of the new features are relevant to me. Unfortunately all the old features are now garbage. It crashes constantly (on a new iPad with plenty of space). Nothing works smoothly anymore. And instead of fixing the terrible delete function that used to say it deleted the file completely even though it actually only deleted it from your device, not the cloud, it now does delete both -- and there's a spelling error in the warning message! The new version is basically a scam. Avoid it..Version: 4.3.5

I’ve been waiting too long. Time to look elsewhere.I’m leaving my old, 4-star review below to show that I used to be a huge fan. But it has been over a year and they haven’t resolved the connectivity issue that I, and plenty of others, have been complaining about. I can’t take it any longer. Good bye. It was nice until v.4. * * * I'm excited to see a new version of this app. It means the app is not being abandoned. It's been my favorite app since it came out on the original iPad, so I don't mind paying for a new version. If you look, you'll see that there are lots of new features - especially for my iPad Pro. But one important feature has been removed: local syncing with Dropbox, etc. You can only access files when online. That seriously interferes with my workflow, and I hope they restore that functionality. Do that, and they get five stars! And list view is still there. It's just not the default (and not easy to find - I stumbled on it accidentally)..Version: 4.4

App continues to crashI was happy with the features of this app, but after 24 hours of use it is now crashing each time I attempt to use it. I will be glad to change this review to reflect a fixed app once this issue has been resolved. Until then, I would not recommend spending a single penny on this software..Version: 4.7.02

Poor interfaceReally bad interface, not intuitive and it selects my text every 3rd letter. Would like my money back..Version: 4.5.4

Do not upgrade to IAnnotate 4Cons to upgrade - offline editing not possible - does not allow amendments to files previously edited in old version of IAnnotate to be saved Pros to upgrade: - can connect to work onedrive account Think carefully before spending $15 AUD..Version: 4.2

Pencil issuesDoesn’t automatically detect pressure when writing with apple pencil, so can’t write naturally on it. Also, does not have “undo” and “redo” buttons available for between different types of annotations (in Notability, every stroke can be undone. In this application, only within a specific type of annotation can things be undone, like inside highlighting or inside pencil writing). These were major turn offs for me. I am seeking a refund..Version: 4.7.02

Latest update is absurdSo navigating through documents, searching, using bookmarks and notes have undergone a complete change for what i can only assume is to make it easier for someone on an iPhone. Before this app-breaking update I could see thumbnails of pages on the left, or searches, or bookmarks and the entire document would resize itself so i could see the full page along with the search or bookmarks on the left. Now the geniuses who make this app have decided to put the search or thumbnails or notes ON TOP OF the page. Why would this be an improvement? Now the page is obscured so I have to find one word of many I’m searching, go to that page, and then close the search window to read what I need. Then reopen the search window start again and close when I find the next instance. Now I basically need to find out how to restore the previous version that I felt deserved 5 stars. What the hell is the developer thinking?.Version: 4.5

UnusableThis is the worst app I have ever used. Every time you touch a document it does something unexpected you don’t want it to do! The annotations features does not exist despite being conspicuously advertised. The erase functionality does not work..Version: 4.7.20001

Dropbox Connectivity Ruined in New VersionUsing iAnnotatePDF, I had everything at my fingertips, tons of reference material for my job that I could read and annotate whether I was online or out in the field far from wifi or cellular. If I was connected, my annotations instantly zipped via Dropbox to my desktop or wherever. If I was disconnected, the changes would sync once I got within range again. It worked PERFECTLY for me. Then came along the FANTABULOUS, EXCITING and INSANELY GREAT iAnnotate4, and now the thing seems to be designed solely for those who are ALWAYS CONNECTED to the cloud, or those who are willing (and able) to constantly move their documents back and forth via iTunes or something. I may be wrong (I often am) and there might be a way to make it work like before, but like most developers these days, you cannot find help. It WAS a good app back before the “improvement”, now I’m looking for some other way to do things the way I want to do them, not the way some dude in tight-jeans and green hair thinks is spiffy. Ruined my experience and opinion of this company! IF YOU HAVE A WAY I CAN SYNC TO DROPBOX WITHOUT CONSTANT CONNECTIVITY TO THE CLOUD PLEASE LET ME KNOW..Version: 4.3.5

New and improved? Doesn't feel like it!I upgraded to iAnnotate thinking I would get a better version of the App, which has been a godsend for me as I read PDF articles and take notes. Yet, I find this version has hampered rather than helped me. I find it harder to navigate iAnnotate when offline: it's difficult to access and save downloaded PDFs and it often saves multiple versions of a PDF without consolidating the changes. Large PDFs are more difficult to navigate with iAnnotate mistaking note taking for page turning. Sometimes I go back to my old version for the comfort in knowing that my PDF notes will be saved safely. Please iAnnotate: don't fix what wasn't broken and ensure your updates keep what originally worked intact..Version: 4.2.1

Poor poor supportYou'd think that the developers would release an immediate patch to the problem of not being able to open new documents in iAnnotate. This app went from being my most valuable to being useless!.Version: 4.2.8

Ruined app, still waiting on promised fixLike the commenter above, I have used iAnnotate for many years. It is a critical tool for my everyday work. But unless the promised fix to automatically save files locally on the device comes soon, I will be switching to an app that includes that feature. The responder from Branchfire commented on the previous commenter’s post on November 20th. It is December 19th and still no fix in an update. When is the fix coming? I cannot deal with my documents disappearing, particularly when I’m not finished editing them or when I need to go back to them. There was NO ADVANCE NOTICE via email or a notification on the app. Documents just suddenly started disappearing and cannot be found. I have lost HOURS of editing work. This must be fixed. If it isn’t, I will not only not use this app anymore but will never use another Branchfire product. It is terribly inconsiderate to make a major change in your product with no warning. Very poor decision that should be changed immediately..Version: 4.4.1

IAnnotate not the sameI had been using iAnnotate since when first come out, when a new version was made available, I decided to keep the old version for my private documents and the new version for my studies, I was very please with this system, I could search and add to both App according to my needs, just recently got the iPad Pro, and I had to transfer all my Apps and subsequent documents, while doing so the old version of iAnnotate, disappeared including all my documents, in both of my iPads, I have try to find the old App on the App Store to no avail. Is there any thing I can do to find and re-set all of the info I lost as well as getting back the original iAnnotate App?.Version: 4.7.02

A way to go....Unfortunately the paid-for version of what has been a excellent App in the past simply doesn't cut it - no support for WebDav yet and problems dragging tools into the toolbar to name but two. Suggest leaving it for a while until the developers get some corrective releases out..Version: 4.3

Major problems on iPad ProI am a brand new user of this software but bought it in recommendation. I don’t know if the issues I’m having are specific to iPad Pro, but it’s a mess. Almost all the time, the top menu somehow ends up obscured behind the iPad’s own black bar at the top, rendering it unusable. And when you change orientation of the device (from portrait to landscape back to portrait), somehow the entire app is rendered higher up on the screen, leaving empty gray space at the bottom of the screen. Every time you switch orientation again, this offset increases. I have to force-quit the app and restart to address either issue. It is utterly painful to use. Also, I can’t find any list of highlighted words anywhere, but searching for features like “list of annotations” online suggests this is supported. It’s possible the option does exist but I can’t find it because I can so rarely see all of the app..Version: 4.5.4

IAnnotateVery good but the tools took some mastering, not fully intuitive. But very effective otherwise.Version: 4.5.7

I really want to love this app, butI have been using this app since it’s early days. Unfortunately, as new versions are rolled out, the app seems to have more issues to deal with. The most annoying feature I currently see is the delete feature, which I don’t see any option for disabling it. Each time I tab with my Apple Pencil 2 to add a dot , the texts gets highlighted and I’m prompted to delete or tab elsewhere creating an unwanted dot. I’m also unable to the add and see the 2 erasers at the same time in the tool menu. I’ m stuck with either or. I just need an easily accessible eraser to either delete one item at the time or whole annotations..Version: 4.6

Latest Update UnstableUse of search feature now crashes program almost every time and the inability to pin annotations in a side bar makes tracking changes across drafts almost impossible. One is a bug the other is a very unhelpful feature change..Version: 4.5

Very disappointed without Local SavingYou can’t save folder or files locally. Imagine you want to browse 20+ files without internet. You have to open it one by one when you are connected to internet and then find your pdf through tags which is cumbersome and ridiculous. Please add the local saving functionality (folder and files) to this app, otherwise, this is a joke!!! Local saving doesn’t mean to save through tags!!!.Version: 4.0

No copy paste?Some genius thought the app would be better without the ability to highlight text and copy or paste it? Please hire smarter devs.Version: 4.6

Stick with iAnnotate PdfAfraid V4 just didn't work anywhere near as good as iAnnotate, I persisted for a while but should have stuck with the original..Version: 4.1.1

Terrible downgrade DO NOT BUYI was a huge fan of the previous iAnnotate and so I happily shelled out for this upgrade. Wow, was I ever disappointed. This version is very unstable, documents shift position randomly, file system looks terrible and is awkward to use. Very disappointed with branchfire on this one..Version: 4.0.1

This app is falling from graceThis has been my go-to app for editing powerpoints and PDFs for years. The new features like making boxes and circles were a welcome addition to the toolbox and has made my annotations much better as a result. I still love the color options, the ability to save an entire palate of highlighters, pens, text boxes, etc. Linking to Dropbox has been a breeze. When the app works, it works great. WHEN it works. These days the app crashes as soon as I try to click the icon to open it. So all those excellent features that I love about the program don’t matter because I can’t even access them. Hoping that there will be a nice patch soon or something that can fix the glitches in the system. Until then I would have a hard time recommending anyone get the app as it is, when it can’t even open..Version: 4.7

Still not as good as previous versionThis was a good app until they released this new version which we had to pay for again. The name and date sorting still doesn't work properly - if on date sorting, you have to select name and then date again to get an accurate sort; the buttons auto hiding is annoying too. The developers do try and improve things, 'copy annotation' works a little better, but still leaves the toolbar for the copied annotation open, which needs another click to close - the original app didn't do this. On the plus side, Dropbox integration is better, but my advice would still be to stick with the original version for now if you have it..Version: 4.1.1

Broken on new iPad ProCuts off top bar whenever I switch between apps..Version: 4.5.4

Major Crash twice a yearJuly 20, 2022 This app continues to crash. I have not been able to add documents. And worse I can’t get access to any of my files I saved. I can only hope iAnnotate will up date this app to fix this major issue asap. I have not been able to access any of my files for two months. When it works it’s a great app. But it is very un reliable. Twice a year the app degenerates to a point where I have to delete the app from my iPad and reinstall it. All my files (3.5GB) are available, but I have to open each file to make it available when when I’m away from home and WiFi. This takes at least 16 hours. The degeneration happens in two steps, first It does not allow me to download a new PDF document. Then two weeks later I can’t even open the app. This has been going on for years. I love the app when it’s working, but I’s fustratating to experience “The Major Crash” twice a year that takes 16 hours to fix. John F It has happened again (April 21, 2019) I also back up on the OneDrive app where I have over 5GB of data stored with no problems. I have been keeping the amounts of files on iAnnotate as low as possible, But it’s crashed again with 1.27 GBs of files, and as usual it’s at the most inconvenient time. I like iAnnotate for the highlighting feature, but apart from that the reliability is god awful. John F.Version: 4.8.4

Out of focusI have been using the app for over a year, with much success. However in the past few weeks the text in the new files I transfer to the app is fuzzy, out of focus. Not the clear text I used to get..Version: 4.6

Reliable but awkward file managementI liked iAnnotate v3 but I stopped using it and switched to GoodReader when v3 started crashing way too often. I've now given v4 a try. It seems to be stable again. Compared to GoodReader, it does a much better job at displaying problematic PDF pages. GoodReader may render them after a really long wait time but has to re-compute the page each time it is shown again. iAnnotate v4 shows a blurry version of the page pretty quickly and will cache the detailed version once it has computed it. On the negative side, iAnnotate v4 has become a mess when it comes to file management. iAnnotate v3 (and GoodReader) did (do) a much better job. 1) A file in cloud storage needs to be downloaded each time it is opened. Really the file should be cached locally once it has been downloaded the first time and then downloaded again only if there's been a change to the remote version. 2) The file is re-downloaded when opening it even if it has been explicitly downloaded for offline storage. 3) There's no way to tell whether a file has been downloaded for offline storage. The thumbnails looks the same for either case. So if I lose Internet access, I don't know which files I will be able to work on. To be on the safe side, I need to download all files in a folder again and again for offline storage just in case I forgot to download one of them. 3) It is not possible to duplicate tabs any more. Being able to see the same document in multiple tabs is a crucial feature for me (and GoodReader seems to be the only other app that supports this feature). In iAnnotate v4 I need to open a copy of the document in a second tab. But since it's a copy, the edits that I make in the first tab won't show up in the second tab, which is not what I want. In summary, GoodReader is still the better tool unless you often need to deal with PDFs that have problematic pages in them..Version: 4.4.1

What went wrong?The app used to be amazing, but ever since the update it crashes every few minutes. I’m a professional audiobook narrator and use this app the whole time. Sadly if it doesn’t get fixed I’ll have to abandon it and find an alternative app..Version: 4.7.8

Be prepared to lose annotationsThe automatic and manual saving functions to Google Drive are buggy, at times causing annotations you have been working on to not be saved. Other times, it saves two files with same name on same folder. Randomly, after returning to app, you are surprised with the app having closed all your opened tabs, which may include documents you have annotated while offline - you lose all annotations!! Really unproductive!!! Using "underline" on documents taller than A4 is buggy. The underline thickness is proportional to the page height. Some of my tall documents' underlines cover the whole words! I am supposed to be able to work with offline documents, but where and how?! The developers should get ideas from Foxit PDF, which allows highlighting overlapping, which allows combining colours - highlights are blended together..Version: 4.2

Can no longer move files from iTunes Sharing to LocalJust upgraded from v3 to v4. I can transfer files from my laptop to iAnnotate, just as in v3. They are automatically placed in an iTunes Sharing folder. I used to always be able to then move them to the Local folder. V4, however, no longer allows such a move. The files can be “copied” from iTunes Sharing to Local. But then when they are deleted from iTunes Sharing, they are also deleted from Local. Why can Local no longer be used as a storage bin? How do you get files from your computer into Local? I would like to return to iAnnotate v3. Can you tell me how to do that?.Version: 4.7.02

Lack of offline capability a big step backwardsIn iannotate prior to ver 4, folders in Dropbox could be marked for offline access within iannotate. This was a great feature that I used a lot while travelling. It has gone in ver. 4, so files cannot be opened or even seen in the library unless online at the time. This is an example of removing a great feature for no good reason I can see. Please reinstate it so the application once again becomes useful to those of us without permanent internet access..Version: 4.0

Was a really good app for years. Not anymore.I used iannotate for years. I've just deleted and installed a different pdf reader. Two reasons. One is the new interface, with pdfs not being saved locally by default, is clunky. More importantly, I found it almost impossible to search for annotations in the pane on the left without accidentally deleting them. The slightest touch tends to wipe one away. Pity: it was a good app..Version: 4.4

Battery problemsWhy can’t I recharge my IPad 10.2 after using this app.? The app works great but then I have to delete it and reset my iPad..Version: 4.7.02

Not practical for studentsThe selling feature for me is the ability to export annotations to flat file sans document. However, there is a lot of improvements that need to be made to make the app valuable to a student. The tools are great, use is frustrating. I was so excited to see the outline feature but highlighting text does not auto-create a note with the desired text. When reviewing annotations (in app), only a glossary of the highlighting or affects (stamps, etc.) applied and a page number -no text! So when exporting, list of highlights - no text. When you have 300+ page pdfs to annotate, the short list is invaluable. Still trying to figure out the sync feature, the original document is in ibooks (pdf), but I can’t get my comments to sync to the file. The tutorials, online forum, chat bot were of no help. If all you need to do is highlight and insert a few comments, this is your product. But beyond that. While I love the tools, it’s highly impractical for students. If pressed for time, I can not recommend this product..Version: 4.8.8

Version4 still not reliableWhen it works it’s great. When it doesn’t, you feel like thrashing your iPad. OneDrive shows an updated file created with the iPad at work. The iPad at home cannot show the updated file. Not good!.Version: 4.5.7

Poor file accessibilityThis app was great 4y ago when file access options on iPads were more limited. But it's ridiculously dated now when it comes to moving pdf's around. A good example is today when I needed to sign a pdf form. IAnnotate will only find files stored in GDrive, the IAnnotate folder, and iTunes. I don't use GDrive any longer. I don't use iTunes either (use iCloud some). And the IAnnotate folder is not accessible from Gmail (or anything as far as I can tell). I tried saving the file locally and then using the Files app to move it to IAnnotate, but that folder is inaccessible. There's something not being updated with ongoing releases of this software to make it compatible with current file access on iOS, which has been a thing for at least a couple of years. I see no settings to change to fix this and, yes, my software is ALL up do date. Oh well... time to move on from what was otherwise a pretty useful app..Version: 4.7.9

Not impressed with 4I am disappointed that you removed the double tap feature to turn on and off the highlight tool. The second disappointment is the removal of the tool to send the annotation and marked up PDF. We read legal depositions and highlight parts to make an annotations of the important parts. The loss of these tools is disappointing, even using the Apple Pencil doesn’t help. It would be nice if the pen defaulted to highlight rather than the red pen that we have little use for. The second tool would be a timer. Start an icon and when I’m done with the doc icon to stop then paste the time in a note. Steve McK.Version: 4.5.4

What’s happened?!?This has been a great app and I have used it for storing my music scores in pdf and annotating them. Now when I copy them to the app they are blurred (and unreadable) or a page full of squares. My iPad is up to date with the latest iOS releases so, what has happened?.Version: 4.6

Dont buy thisPeople with the previous version, DO NOT BUY THIS IT'S THE EXACT SAME BUT WORSE. take my word. Why in the hell did i pay for this???.Version: 4.1.1

Potential, but not a great start...Don't know who beta tested this but I've been using iAnnotate for years and switching to new app created real problems for me. 1. You can't simply check a folder and download it - that's a no brainer... 2. I have all my files in Dropbox filed in order using underscores to bring files to the top - however in v4 it puts them to the bottom!! So my '___iAnnotate' folder, instead of being at the top of the Dropbox and easily accessed, is now at the bottom and takes ages to scroll!! 3. I annotate a number of PDFs while at a learning event and thought I'd lost the notes!! Finally found the PDFs saved but it was not easy ... And a lot of other small glitches that are very frustrating. So, guys, some good features but you need to get the basics right....Version: 4.0

Palm rejection lackingOverall, this is a decent app for annotating, but highlighting is a challenge. The main thing I want to be able to do is highlight with the Apple Pencil and scroll the document with the other hand, but the app can’t differentiate between them so you end up having to constantly switch highlighting on and off which is annoying. I’ll have to request a refund, unfortunately..Version: 4.7.20001

BadCan't unlink google drive. Boutons are unclickable. Very bad..Version: 4.2.8

FrustratedThis would be a great app, but quite frequently, it will not load my files. I can open up these files in powerpoint and pdf, so I know it isn’t the files themselves. Please fix this bug..Version: 4.5.4

Box doesn’t work, paid for nothing“There seems to be a problem with this app” error.Version: 4.7.02

Very disappointed!I downloaded and purchased this App with great expectations that I would be able to use for business and personal use, to among other things make typed changes to documents. However, discovered this could not be done satisfactorily or easily. A box appeared which could not be moved around to where I wanted it. Then when I did of sorts type my change when I saved it and emailed it on, one of the letters in a word vanished! I feel that I have completely wasted £9.99. Am severely disappointed..Version: 4.5.1

Poorly rewritten copy of free versionI initially used the offline version which was well built and well designed, but didn’t back anything up and didn’t use the standard iPad cloud storage. As a consequence I switched to the paid version with cloud support - a version which is poorly implemented and full of bugs. It often doesn’t save properly and feels like a cheap rip off of the original version to earn some money..Version: 4.8.8

Great app but icloud based saving seems to have broken downThis is one of my indispensable ‘multiple times a day’ apps, but recently the backup to icloud has ground down to a substandard level. Saving and opening folders is very slow and it randomly saves multiple versions of a document (slowing it down more). The support desk hasn’t been able to provide solutions..Version: 4.8.10

Poor compatabilityThis is a waste of money. I have been using iAnnotate to mark up lengthy documents and saving to One Drive. Will not work with iCloud. Once saved on One Drive all changes and mark ups not seen when the document is reopened in app. Pointless as can't see changes nor make further changes. Can see changes is view the PDF using a different PDF viewer but can't then edit using app. I will be requesting a refund too, will go for a cheaper but functional app instead..Version: 4.2.1

Not as i would expectYou cannot annotate a live website as they lead you to believe. You have to create a pdf from the page and annotate that. This function is buggy and does not render the page correctly. I will be getting my money back. Utterly useless. Also i felt there was a bit of lag on the apple pencil..Version: 4.1

Keeps getting worseWhy does this app keep getting worse with every update? The problems with file management have been well documented. The latest change involves the navigation tool. It used to be on the left margin, and would show a list of icons representing each annotation you made, with page numbers indicated for each icon. Clicking on the icon brought you to that annotation in your document, and if you want to go to the next annotation, you simply clicked on the next icon. Now, that panel is a pop up menu, with no page number listed. So, in a 50 page document with 25 annotations, how do you begin to decide which icon to click if you want to go to an annotation on page 30? Then, after you click on an icon, the pop-up menu disappears, so when you realize you wanted to go to a different annotation, you have to bring up the pop-up menu again. Even worse, the menu does not indicate which icon you last clicked on, so you can’t even figure out which icon is for the next annotation, let alone an annotation that might be 10 pages further in the document. I’m ready to go back to version 3, or look elsewhere..Version: 4.5

Overall a great app but has bugsOverall, this is a great app that is a timesaver in signing and annotating documents. A previous bug with Auto-filing is now solved, but other bugs remain. First - why store the app settings and options in the main iOs settings area - most apps only save things like memory usage and notification info there, but they store all settings there - confusing at least, but clunky at best. Also - when it is looking at your cloud files on DropBox - and you go to sort by date - the sort does not work and it stays sorted by name - please fix this as well!! They replied to me that it happens with Box, but it happens with DropBox as well. Storage of documents and access to stored documents is very important and they should take a cue from PDF Expert’s handling of online storage, which is a LOT cleaner. I many times wish I could merge PDF expert’s file handling with iAnnotate’s much stronger annotation capabilities, or at least port some features over from one to the other!! Also, it remains a wish that you could save a particular size of a stock stamp as a customer stamp, there is one I use a lot but it’s too large and I have to re-size it each and every time I use it, it’s much larger than my other custom stamps. New Bug - when you save something such as “Today’s Date” - when you try to edit the stock size or font - iAnnotate crashes.....Version: 4.6.5

PDF Expert vs. iAnnotate 4 : Like Apple vs. NokiaReaddle PDF Expert is a combination of Caterpillar horsepower and Mercedes quality engineering compared to iAnnotate 4 which has fallen mightily to a combination of Toyota and Subaru. PDF Expert is for power users who demand reliability and quality for multi-hundred GB libraries whereas iAnnotate 4 is great for weekend users not using large libraries. Readdle continuously updates their product with performance improvements and reliability enhancements whereas iAnnotate 4 still has a fatal design flaw in their once solid Full Library Search. As a former longtime iAnnotate user I have finally given up and switched to PDF Expert. They are “Apple’ now and iAnnotate has become “Nokia". All the 5-star ratings for iAnnotate are outdated and outmoded..Version: 4.5.7

IAnnotateCan freeze off line, losing markups until saved on line. Used to safe offline which was much better.Version: 4.8.10

Bad Compatibility with OCR and Highlighting ProblemUpdate: The developers unfortunately misread my comments. In the single-page mode, one cannot consistently retain the highlight option like one could in the previous app. Every time you change the page, you have to disable highlighter mode, and then enable it again, which makes it quite distracting when reading a long document. It would help simply if single-page mode could also switch pages with two fingers. More importantly, the app always overlays an OCR’d text on top of the original document image of the text. This means that the whole text ends up becoming blurry and unreadable, because the image and the recognized text ends up getting mixed up. Right now, the only PDF app on the App Store that doesn’t have this problem is Acrobat, which I would certainly rather not use if iAnnotate would fix these glitches. Please fix these problems. Old post: This is why I'm still using the older app. This one does not have this functionality, where you can move through pages while continuing to seamlessly highlight. Here, I need to click on the highlight button every time to do so, which is distracting..Version: 4.3.5

DisappointingWhat's happened to the ability to save local files? What's happened to the 'list' option in Dropbox?.Version: 4.0

Keeps crashing recently!This was a great app and I’ve been using it for years now …but recently crashes every time I use search:(.Version: 4.7.8

Some Major Issues for me...I’ve used iAnnotate for years and when I got my new iPad Pro last year I got the latest version. Most of it works fine but I find it doesn’t display document tabs (if I have several open in the app at once) which is annoying - the old version did. And, WORSE, is that I recently marked up ⅔ of a book ready for an audiobook recording, only to find, the next day, that it had dumped half of them. Grrr..! Could one of the developers (noted here for their excellent response to reviews) please explain these two issues to me and offer some help in retrieving my marked up text? PLEASE!.Version: 4.7.02

New app does not overwrite the old oneOk just wrote a review - about local files not saving - to find the old app is still there with my old files. So much happier. How do I transfer my local files to the new app without downloading them again?????.Version: 4.0

Sucked me inBeen a user for years so I, AGAIN, paid for the new version. No way to sync old folders and files from previous version. But hey, that's no problem because all my folders and files disappeared out of the OLD version when it had a recent "upgrade". The old version now contains a user guide to this new version 4. Their response? Oops, these things sometimes happen. You could try to restore your iPad from backup. Sometimes that helps. Really?? So my money was wasted with Branchfire for the last time..Version: 4.0

No local filesThis strange mutilation of a previously functional app makes me sad... Why would you not keep the local file manager with fulltext search capability? We do not always have access to wi-fi..Version: 4.0.1

Step backwardsA big step backwards from the last version and a real disappointment to a previously enthusiastic user of the app. There are some good new features but good features have also been lost. If you have to manage a lot of files or work offline this version is next to useless. I still use the old one. Frustrating that the developers also seem to have ignored feedback - no doubt concentrating on enterprise version with better features - fair enough I suppose but the result is an underpowered consumer version which has lost its edge..Version: 4.2.6

IannotateA very frustrating app to use A Minimal help file A simple thing like getting to folders frustrates one Many other programs are better.Version: 4.3.5

An Invitation to Data Loss!Although the original version allowed password protection of the app and all its data, the makers of the app removed that feature in this version. They got a few complaints from bozos who forgot their passwords. Instead of telling people that the idea of a password is for no one but the owner of the data from accessing it and there are password managers out there, they threw away security. So, it's a nice app for information that has no real value - that is, info you don't mind just anyone having access to! For important info, use PDF PRO similar apps. A real shame - this app has some nice features..Version: 4.1

Why annotations spontaneously deleted?App was really great, but last few times I used it, after I saved and re-opened, all my annotations were gone. Has happened a few times, and resulted in hours of work lost. Really need this fixed, otherwise is not useable and cannot trust it for pdf annotations..Version: 4.7.9

Not ideal with the Apple PencilI like iAnnotate for how flexible it is: you can customize the tools, you can do all sorts of annotations and works on a ton of file formats. But the big problem: iAnnotate works very badly with Apple Pencils. You can’t easily edit what you have written. You can’t add to what you have written because every annotation with the pencil blocks out a large rectangle. And if you switch back from pencil to finger, you often end up accidentally writing on the page. Also the writing doesn’t seem to be sensitive to pressure and hence doesn’t look very nice. All of this is really something that they should have figured out by now..Version: 4.5.7

Great UI, terrible crashesSo this still has the best UI for reading and markup of any PDF app on the ipad, bar none. The only competitor is PDF Expert, and this one is vastly better---makes it easier to get what you need done without cluttering the interface. But... for months now it's been plagued with constant crashes. Basically every time I open a new PDF (on my 2nd gen 11inch ipad pro with regular os updates), I can read it for a couple minutes, and then the whole app crashes. Then I open it again, and it's fine---the PDF is still open, whatever. So it's just an annoyance. But it's a really annoying annoyance. I just plan for whenever I open a PDF it crashes now..Version: 4.8.8

Memory ProblemTo developers response, regarding to Memory Management, I never said that I am using iA3. I bought iA4 and this memory problem occurred on iA4! Why are you assume iA3? Why? Are you trying to show this problem is my fault using old version? It's funny. ------- Vertical and smooth scrolling is excellent. This continuous scrolling experience is fantastic. And this is why I like iAnnotate PDF and this differentiate from Goodreader which provides only very unnatural vertical scrolling. However, this has some critical problems. 1. Memory Management I put into this app 6 PDF files of 10GB in my iPad. With working and annotating one PDF file(which is 1.4GB), this app occupies my iPad from 10GB to 20GB. The iPad starts to warn me to remove some app or files. At that time, I was using only this app, iAnnotate. This app has a terrible problem of memory mgt. With annotating big size PDF file, this app fails to manage file size stably. 2. Page numbering consistency I have scanned paper books into PDF files. To make PDF scanned file page number with original paper book, I am using Acrobat Pro and use two page numbering system. However, this app is using two file system and this is confusing. I hope to use one numbering system like Goodreader. Goodreader uses modified page numbering system. This is better. I think..Version: 4.5.2

Great app, but never any updates!I do all my grading and read pdf files with this app, and I’ve been using it for years. There is one much needed feature I wish they would implement: the ability to flatten multiple documents at once. Doing it one at a time for 30 student papers is a major pain. Also there is unfortunately no way to save and export your settings for use on another device. I just got a new iPad and I had to create from scratch my dozen or so customized stamps and toolbars. Update: this is still my grading app, but I am continuously disappointed by the lack of updates. iPads have gotten better technology over the years yet this app has not kept up. I have been begging them to institute a feature to flatten multiple documents at once. As a former computer programmer I know that can be done. I grade 30 papers I should not have to spend all this time flattening them individually. There needs to be a smarter arrangement of toolbars. I should be able to access more tools at once, where its through smaller icons or multiple bars displayed at once. And there should by now be OCR for text that are image files. And it should sync better across devices. My toolbars should be able to be mirrored on my phone or on a different iPad. I spent $10 on this app 13 years ago and it’s done it’s Job. But it needs to keep with the times..Version: 4.8.8

Arrow keys won’t work since new updateSince the most recent update (which appears to be 3 months ago— thanks for not keeping things current) the arrow keys cannot be used to move the cursor around in the text boxes. SUPER FRUSTRATING!! I sit there and fight with that dang cursor to get it where I want it!! FIX IT!! I’m not sure why this issue is “known” but nothing has been done about it? No one cares whether or not you can use the arrow keys to scroll through the document... it is most likely being used on something with a touch screen. Thus, that function is pointless..Version: 4.5.4

DO NOT buy thisBelow the line are my original comments Sadly I have found more problems and have 1 star, I will be seeking a refund for what is an awful app I have opened documents (in the new illogical way) annotated them and then been told that I cannot save them under the original name. This is doubling the size of my library which I do not need. There is no quick tool menu, where you double tap and get the ones you use regularly Cannot select multiple documents Overall I feel that the developer could easily have built the changes that are good like multi tasking into the old app, but have decided to rip off loyal customers by charging them again. Very poor show -------------- It looks a little cleaner which is a good start However there is no local to cloud sync. You can store files locally but they don't auto sync to the cloud. Ok you can open cloud files before you leave home, but if you have forgotten to download all the files you will need and you are without an Internet connection.....you are screwed! This is a serious backward step. Getting files off the old version into this, is painful and laborious. Overall I would say stay where you are with the old one till they resolve some of these serious flaws.Version: 4.0

Love the concept but basic functionality is a problemSo, you make a mistake and go to erase it. If you have done anything by “pen” since, though, the erase button is greyed out and you can’t use it. Try typing. Say you type something in and want to revise. Nope. Backspace does not work and you just end up typing over what you had before. Big mess. All right, let’s say you say, OK. I will just delete the document from Iannotate and start again. Well there is no library tab, just the tab that brings you back to the same document with no obvious way of deleting or starting fresh. When I open the document on my computer, it comes up blank but I can’t reproduce that in iAnnotate. I am sure there are ways to make this app more frustrating, but I can’t come up with any of them now..Version: 4.5.4

Good… But not great for narratingI wish the creators of this app would work with audiobook narrators to learn how they can improve it. Because we use it every day… Or, I should say — we used to. It’s such a great app, and superior in so many ways, however, there are many many features that narrators would love to have improved upon — like auto scroll, not crashing as much, etc. — that we would love to implement, so that we can continue using it. As of now, many, many, audiobook, narrators have stopped using this app, because it’s substantially subpar to other apps, like PDF reader, good notes, notability, and even adobe acrobat DC (which means that people are paying money NOT to use this app)..Version: 4.8.10

Missing FunctionalityA nice clean environment for working, however they have decided to drop support for WebDAV which makes working with Microsoft SharePoint and other document managment systems almost impossible. When using with an Apple Pencil, random marks across the page will occur if you try and use the Pencil for commands then touch the screen with a finger to scroll. I would suggest staying with the previous version / product until they resolve these issues. (iAnotate PDF)..Version: 4.0

Unintuitive...This app is hard to use. Simple things like opening a file from cloud servers (OneDrive) just doesn't work. Gave up after several tries. Needs a lot of work before it is useful..Version: 4.2

Sort-of okayHave had this app for a couple years since buying the big iPad pro. Its a long way from being my favourite PDF reader (Goodreader is excelllent) because its prone to crashing, regularly. I keep the app and the ipad software up to date, and yet the app still crashes pretty much every time its used. Guess its just inherently unstable..Version: 4.8.8

Can't save offline copies!This version 4 no longer lets you keep offline documents and I've been forced to revert to version 3 which does. I have very large PDFs that take forever to download and view and if I'm out of wifi range this app is essentially useless. Very very frustrating and a waste of my money. If version 3 is discontinued I'll have to start using Goodreader..Version: 4.0.1

Frustration!I used the old iAnnotate for years and recommended to everyone I know. I had everything set up for my particular needs (mostly grading college papers), with customized stamps and tool bars etc. I decided to support the developer and buy the new one and started using it today when I have a stack of papers to grade. So, I spent time as I was going along with the first couple of papers to set up tool bars, etc. made new stamps. I took a 15 minute break after the 3rd paper, and when I came back to the app MY NEW TOOL BAR HAD DISAPPEARED. I don't have time for this! I'm conducting a workshop on grading using an iPad on Tuesday (October 2) and was going to recommend the new version, but now, how can I? Tell my colleagues that their hard work will be wasted if they leave the app?.Version: 4.3.5

Not as well designed as other appsIt feels constrained in the way you interact with the pages and the tools. For instance, why can't I shrink the page so that it is not covered by available tools? Also, I have a PDF file with multiple size pages that this app struggles to display properly. I paid good money for this app and then spent the same amount again for another app that works brilliantly and is a joy to use. The other app is so good that it has taken the edge off buying this one..Version: 4.0.1

DisappointingI rely on this app to mark up text heavy PDFs using my Apple Pencil, and I feel compelled to describe my disappointing experience. First, the “active” annotation box is not intuitive. It’s difficult to go back to an annotation that you’ve already made to revise it further. It takes too many steps to do that. And it’s annoying how easy annotation boxes can be inadvertently moved around. Second, the app picks up errant marks from my hand resting on the screen when I mark up a PDF. I tried the wrist protection feature but it does not work well. Third, sometimes pages on the PDF appear blank when I scroll through. So I have to close the app and reopen it for them to appear. Fourth, once the app kept crashing in the middle of me trying to mark up a PDF. When I reopened the file, I received an alert indicating “Crash Detected: It appears that the app was improperly shut down and forced to restart” (which makes no sense) and the last few changes I had made were not saved. Finally, and this is the WORST part — on occasion, when I am working in a PDF, all of a sudden all of my annotations disappear, all at once. After I frantically scroll through the PDF, they all reappear again. But one time, they never reappeared. I closed the app and reopened it and they were just gone. NOT ACCEPTABLE..Version: 4.7.02

Clunky and sloppy highlightingI mainly need the ability to highlight PDFs and add notes. Too expensive for its mediocrity. I nearly gave it 2 stars. Notes do not allow for different text formats within the same note, e.g. you can’t make just one word bold or italic, it’s all or nothing. Highlighter tool is really sloppy. Huge streak that bleeds into rows above and below. App has difficulty distinguishing line by line, it wants to highlight while blocks sometimes. Would be nice to have a few color palette themes. While the concept of customizing the tool bar sounds nice there are some tools that just seem inherent to basic functionality that should be a little more baked in, instead of needing to add it to a tool bar for the rare occasion that I need it. I.e. maybe should just be able to use/open a tool directly from the toolbox. Ability to open multiple documents at once and bounce back and forth is very nice..Version: 4.6.5

Not worthI want my money back the thing keeps crashing... it's not worth the money.Version: 4.3.3

One major flaw for meYou can’t seem to move the tabs to the left of the screen. I have been using the earlier version for years and it is great. The new version has some great features lacking in the last version, but, you can’t place the tool bar on the left in the new version. Why? I’m right handed like a few other people so I’m guessing I’m not the only one who will be frustrated trying to annotate with the tab open under my hand. With the tabs on the left my hand wouldn’t be drawn across the screen..Version: 4.6.2

Continue Fixing Search, PleaseUpdate: I posted this review AFTER the most recent app update, and it really isn't fixed. I keep checking for new updates or hoping I missed something, but every single time I click out of the search, the entire search disappears. I'm happy you've started to fix the new issues with the search function, but I DESPERATELY need the search and the results to stay after I've clicked out of it. I often search something with 20+ results, and need to click on each and every one of them to check them in my document. I cannot possibly re-search the same word 20 times and then have to remember which instance I was on. I'm really not sure why you "fixed" something that was never broken. My work flow went from seamless to clunky and time-wasting..Version: 4.5.4

Going backwardsI have been using this app for years and loved each version. But now I must join the other users in saying the inability to save (or exit) an altered document unless the device is connected is a HUGE problem. I regularly need to read and annotate pdf documents while traveling by air. The inability to work on the documents unless I have an internet connection is a deal-killer for me. So count me among those disappointed customers who now are shopping for an alternative app. This follow the developer’s response. Yes, I know pdfs can be downloaded. I did that. But once opened and marked up, those files cannot saved to the device or even closed if not connected to the internet. That is the problem about which I commented. It is a known issue. As stated in the article you cite “Please note: Documents that are opened while offline will need to stay open in a tab until you save the files to an offline source (such as Local Files) or until you regain internet access. Changes will be saved back to the cloud as each document is closed (or saved manually) while connected to the internet.”.Version: 4.4.4

A Backward StepThe new options for annotating PDFs are a welcome addition, but sadly the functionality relating to opening and saving documents is a backward step. One of iAnnotate's greatest features, the ability to use WebDAV is sadly no more, and is sorely missed, and although there is a greater choice of cloud based storage solutions supported by the app, the method to actually access your docs is poorly implemented. Regardless of what cloud based solution you use, unless you remember to save that same document locally (in itself a tedious and non intuitive process) you'll lose access to the document if you're unable to connect to your cloud storage. Unfortunately this new version is inferior to its predecessor in overall usability..Version: 4.0.1

Application not workingThe application is not working. Very annoying. It closes automatically after I open it. I'd did work for half a day after installation as I were transferring all my PDF's from the iAnnotate PDF application. Hope they fix it soon..Version: 4.0.1

Bugs, crashes, previous review randomly deleted.My previous review was a 3 star but it randomly disappeared without my doing but I’ve been dealing with the same issues for the last 3 to 4 years with this app. Resizing text box randomly decides you can’t changer size of box from the right side, have to either do it on the left side of the box or re-edit the text box. Search function within a PDF recently isn’t working. Constant crashes, today alone in the last hour it has crashed 6x (I’m trying to study for an exam!). I’ve only stuck with this app because I have all my notes on here, and it would be too much work to transfer them all to another note taking app..Version: 4.7.9

Full stops and decimal points wont export!It can be really confusing when annotated decimal points aren’t exported in this latest version. Is there a fix?.Version: 4.7.9

Terrible scrolling when using the pencilPencil support is still infuriating. Sure, you can pan and scroll while using the pencil to write, highlight, etc, but you must use two fingers. It's tedious and error prone - some of the time the two fingers don't recognise, and the whole page gets highlighted. Branchfire, take a look at OneNote to see how it should be done. It is a shame, since the customisable toolbar is great. In the meantime, it is unusable for me..Version: 4.1.2

Awful...just terrible -DO NOT BUYNot only did I have to double dip even though I already owned version 3 but I can't even import files from local storage! Huge downgrade. They need to seriously fix this app or refund us!.Version: 4.1

Could be brilliantToo often adds texts boxes when I’m writing and it’s then not easy to amend.Version: 4.6.2

Once-amazing app, now too unreliableTL;DR: Avoid. If you haven’t bought it, I can’t recommend buying this app anymore. Reviews you read on blogs, etc. are likely referring to old version and don’t apply to this version. ——— I used to use previous versions of the app every day. (Of all my apps on the Mac or in iOS, iAnnotate 3 was my 3rd most frequently used, other than Mail and a notes storage app). I really dislike this version. It took me ages to find where the app had stuffed PDF files imported from the web (in the messy main directory of Dropbox, dream on if you expect an option for a default storage location), but that’s a minor problem that just requires a little friction when you have to move your files. Here are some that are constant annoyances: If you just want to quickly see your annotations or the PDF’s thumbnails, the search function is what opens every time you open the left tray, and up pops the keyboard... which hides the buttons to get to the annotations, thumbnails, etc. Gone are the days you could just swipe right from the bezel and quickly get to your annotations. Now you have to get rid of the keyboard and then tap the teeny tiny icon at the bottom every time. WHY HIDE THE ICONS BEHIND WHERE THE KEYBOARD WILL POP UP?!? Talk about needless friction. (I wonder what PDF app the developers are using? Cause they definitely aren’t using this! There’s no way you could use it and not be irritated by all of the ways it adds extra friction.) Worse than all of the added friction surprises, though, is that you can’t rely on downloaded PDFs to be there when you expect them to be (like when you’re on a flight and realize that iAnnotate was just kidding about that whole “save for offline use” thing) and when you do manage to get something to save, you can’t tell those saved for offline use from the others in the list when you’re online, so you can’t realize that “Oh, that one’s not saved; I’m going to need it.” and act on that. And it’s completely unclear when your offline changes are safe and when they aren’t I’m constantly worried about losing work because the reliability is always in question (and other reviews indicate people are losing work fairly regularly). I only upgraded a week ago (I bought it ages ago, excited by the idea of a new iAnnotate version, realized the problems with offline use, and immediately went back to v3, but after having Dropbox problems with it recently, I decided to see if I could work around the v4 problems). I soon tried to go fleeing back, at top speed, to the old version 3, only to realize that it doesn’t comply with Dropbox’s recent changes so we’re stuck with v4. Ugh. Dislike it so much (and liked the other version so much) that I considered just dropping Dropbox so I could use the app I absolutely adored. (Seriously, people rolled their eyes at me for talking so much about how good it was... I sent emails about it...) I might still just give up Dropbox as frustration mounts with this version’s poor usability. But if this is the way of the future for iAnnotate, maybe it’s just time to just switch to another app. I certainly can’t imagine I’ll ever pay for a v5 instead of jumping to another app when the time for a non-optional switch comes again..Version: 4.4.4

Disappointed, a downgradePrevious version (v3) I was very happy with this app, disappointed that one needs to be online in order to see downloaded files within ones's folder structure. I can no longer rearrange the tabs, they remain in order opened. The online help page didn't get the memo, currently has zero info on v4. Slider bar on thumbnails does not scroll. Cannot save documents, it blames my internet connection. File view keeps reverting to thumbnail view after I change it to list view. All the usual stuff -- which most other PDF apps have -- like annotation is still fine. I hate that I had to pay again for this app, once should have been enough. Wait for v 4.1 (two months later, the app still sucks, PDFs that open fine in the old version, do not open up with v4. So frustrating!).Version: 4.0.1

Unless you like wasting time and $$, Don’t buy this programI was a huge fan of iAnnotate3, but this new version ruined the program. It has a fatal flaw in which it unpredictably fails to save your work locally. If you are not continuously connected to the cloud, your work will disappear. There are numerous comments online about this flaw, which the software developer has failed to fix. Unfortunately, I didn’t know about this, and I have lost literally THOUSANDS OF DOLLARS in billed time because all my work simply disappeared. No warnings, nothing. Once I discovered the flaw. I re-created it repeatedly by annotating a PDF, closing it, and all my annotations would disappear - over and over again. I have made the switch to PDF Expert, and will never look back. Given the software developer’s failure to fix this flaw despite multiple reports online,I will also never purchase another product made by Branchfire..Version: 4.6

WoefulIt seems this app has decayed to the point that it simply is a waste of money..Version: 4.7.20001

Nice pdf reader but...This pdf reader lacks from features such as fast access to favourite documents, change the tool for the pencil easily (e.g. Ink to highlight), and pencil recognition when highlighting (I still want to use my finger for scrolling through the document).Version: 4.6.2

Total waste of moneyI like iAnnotate PDF and have paid for this "upgrade", but it is not usable. I have an iPad2, running iOS 9.0.2. If I hit the menu bar on the right to select any function to mark up any document I have tried to work on, the app crashes. How they can be allowed to charge for such rubbish I do understand..Version: 4.0

Fix the Bugs!The app has always been cranky since I cannot allow individual folders to sync with Dropbox (you do not get access to entire Dropbox; you do not need it), but the latest update has made importing files a nightmare. Conversions from Word to PDF cause the system to stall and often just stop. Imports go to the local files rather than individual folders, so everything has to be moved again, and the app continues to lack a basic spell check feature. I use this app to grade essays, so I spend hours and hours in it per week, and today, downloading a mere 11 papers was a frustrating experience. Please fix the app, or I will begin shopping for an app that is more useful and more responsive..Version: 4.4.4


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