- 93.4LEGITIMACY SCORE
- 93.9SAFETY SCORE
- 4+CONTENT RATING
- FreePRICE
Auto Club App App User Positive Comments 2024
Auto Club App app received 24 positive comments and reviews by users. Can you share your positive thoughts about auto club app?
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Auto Club App for Positive User Reviews
✓ Great AppThis app is great and offers all types of useful options. And you just can’t beat AAA for the value, customer service, and response time. I called for a lockout last Saturday evening and the technician was there in 20 minutes, and I live in a large city. The person who answered my call was helpful and professional, because I wasn’t sure if they would respond to a residence for a lockout. The entire experience made me glad I’m a member. It was the first time I’ve had to use AAA in the three years I’ve had it, but I won’t be without it ever again. I’m considering switching my insurance to AAA also..Version: 2.32.0
✓ Pretty CoolFirst time I downloaded the app was on a highway - ran out of gas (rolled the dice on that for the first time, never again lol). AAA prioritized me because I was on a highway (safety) and I waited only 20 minutes. The second time I had a vehicle parked at home that needed a pro level tool to get the lug nuts off of a flat tire, the kit in the trunk couldn’t handle it. The estimated waiting time shown on the app was on the nose accurate. Bonus: you can track the auto assistance vehicle’s location that is going to assist you real time on the app’s map- download this, it’s a keeper! I never had to speak to a rep- it was all automated. 5 stars. - Kim.Version: 2.22.2
✓ Monitoring Bill PayI have my Auto, Homeowners & CEA insurance on Auto Pay and monitor monthly payments as they come due. I do notice that payments are often taken out after due date and show me in the RED pass due? A little concerning since due date is a week day?? Maybe since St Patrick’s Day, is a holiday? I use the app every month and enjoy it much better than waiting on hold for a very polite customer service rep, whom I have recently dealt with having added a mortgage to my HO account..Version: 2.50.9
✓ Incredible!Now just like any other app, your connection determines how fast an app works. This app is QUICK and EASY. Make a payment once your card is on file literally takes 2 secs. App loads, tells when payment and amount due, press make payment.. DONE! Your payment is posted immediately and an email confirmation usually within 2-3 minutes arrives. Need proof of insurance? Open app, hit insurance policy..BOOM ALL INFO is right there on one page. AAA has incredible customer service by phone or in person and the App is no different. Probably the best “buisness” app I’ve ever used!.Version: 2.24.0
✓ No gas/dead BatteryWhen i was stuck on the 52 off ramp at mast the first driver could not find me, and a driver on his way home found me at the off ramp his name was Qais I believe he stayed with me until we finally got my car started and was very professional and dealt with the fuel after not being able to start it I bought more gas after that he was checking my reciatedbattery and testing it the second installment of fuel it started right up.............I was very impressed and appreciated that he stopped to help out someone on his way home, then today my wife’s battery was DOA and in less than an hour he had it running and he checked the interior lights then retested the charging system, very professional young man direct and to the point,.........AAA i have to say in a world of drought, you and all of your employees are the Oasis in the desert. Thank you so very much!! grady neel III.Version: 2.37.3
✓ Thank you Developer Support for helping!I originally gave this app 3 stars (about 2 weeks ago) only because I had no idea as an Associate Member on my husband's account how to access it on my own phone . Developer Support got back to me and explained what to do without making me feel like a complete knucklehead. The app is so simple to use and very convenient - especially with quick access to digital membership cards. Thank you !!.Version: 2.50.4
✓ Under utilizedThis App has many benefits. I believe this app can benefit AAA members even more if it was advertised. For one, we know AAA delivers great service in Emergency Road Service but using the APP searching for hotels, flights and vacation packages is simple and quick. Also, if you are on vacation, the AAA triptik planner is for you. Unlike TripAdvisor, the triptik planner is a one stop shop for things to do. Populate the city and restaurants, hotels, and things to do is at your finger tips. I love it because TripAdvisor highlights tourist areas but with the AAA App highlights history, shopping and tourists interests. I just wish they develop a pleasant holidays app with fresh pop up sales for getaway or even quick getaway..Version: 2.43.0
✓ App’s name/title needs to include “AAA”It’s confusing, because there are two different AAA apps in the App Store. The main one with the most number of reviews is called “AAA“ but is apparently only for some of the member auto clubs around the country (my login doesn’t work for it). This one has the AAA logo but is called “Auto Club” — which is a PITA, because if I search my phone’s apps for “AAA,” it doesn’t show up. Because I only need AAA service once every couple of years, I always forget this and end up downloading the other app and trying to login and getting frustrated. If the developer just added the word “AAA” to this app’s name, I’d find it and save myself the hassle of trying to figure out why I can’t log into the other app. Or better yet, the AAA federation needs to unify their technology and all get behind a single app and single website..Version: 2.44.1
✓ Car trouble —- tow driver to the rescueMy car lost power running 75 miles an hour on a very busy I-20 in Arlington TX. Managed to get to the left side of road next to a cement barrier. Called AAA and in 20 minutes the tow truck driver texted me and said “When you see me don’t get out of the car”. Pulled in front of me. Backed up underneath my car and off we went! Thought to myself, guess I need to take hands off the wheel and put my seatbelt on. He got us off the road to a safe place and let the car down. Then I went to get into his tow truck which was a little high for me to get up into so he moved his truck to a curb so I could get in. He was so nice and professional. Had never had that experience before, but felt safe. I have had AAA for 30 years and will continue my membership..Version: 2.44.0
✓ Great appNot only at I very pleased with my AAA insurance overall I really enjoy how all the AAA membership features are made available in this app. Payments are effortless and affordable. This app conveniently combines my membership and insurance with other great features such as tips on where to find cheap gas and travel info but also makes it effortless to call for help without even talking on the phone when I need a tow. Overall this app is very thoughtful and clearly understands the user’s experience and has much more than I would expect from any other insurance company..Version: 2.43.6
✓ So helpful and easy!A very useful app for managing my AAA membership and insurance. Works great and is easy to use. I can pay my insurance instantly and while on the go. If I have a problem, such as recently I ran out of gas, I can just chat with AAA to get roadside assistance. Since I am using the app, they already know everything they need to know except my problem and my location. It makes getting help much faster. It is one app that feels well thought through and actually helps with real world problems that arise from time to time..Version: 2.51.0
✓ Easy to use and pay billsAAA in all it’s brilliance refuses to take credit card payments from any customer renewing an insurance policy. You can only use credit cards to start a new policy. This gives customers the shaft and makes it more difficult to make payments. We use credit cards for everything and cash in our points annually. The app allows us to make insurance payments directly from our bank account since we don’t write checks anymore. The app is very helpful to overcome AAA’s decision to be unfriendly to customers by refusing a form if payment that is acceptable at any other insurance company on the planet..Version: 2.50.2
✓ Great Service!!!My truck went out because I had the radio on and was low on gas late at night while parked. I wasn’t sure if it was the battery or gas. I called AAA and they sent a truck that arrived earlier than expected. I was quoted an hour and they arrived in 20 mins and went straight to my location as I live in a large apartment complex. They found me right away. They jumped the truck and it turned on right away and even followed me to the gas station to make sure I didn’t have any more issues. Amazing service! They went above and beyond. I highly recommend!!!.Version: 2.50.3
✓ Great Service:My Wife and I ( 80 and 85 ) were returning home from my grand nieces wedding reception and I got a flat tire, Only minutes from home, I figured I would try and change the tire , newer vehicle it has donut for a spare, the jack and the wheel lug wench look like kids toys , I tried to loosen the lugs but didn’t have the strength for that little so called lug wench , so macho man had to call triple AAA , Best move I’ve made so far, I happen to get the best service man that AAA must have , super quick, Great Service , very knowledgeable, was home in minutes, ( older folks can’t hold it ) Thank You. Triple AAA. , Robert Sabilla.Version: 2.44.1
✓ Being singled out at AAAToday marked the 2nd time a AAA associate came up to me to inform me that my son could not assist me even though I am using a walker to help me, we are of African to meAmerican decent, other people were entering with their families and nothing was said to them, only me and my son, I was there for DMV services transferring the title to my automobile with the new buyer who was also an African American man this was not only politically the correct action to take during these times but, it was humiliating to me as a member for several years, I would like to take this opportunity to Sincerely thank Jolene Murrieta Branch member Specialist for her patience and her impeccable performance for making my experience delightful and with much RESPECT to me and my Son, Sincerely, Denise.Version: 2.36.3
✓ AAAFirst it was hard to find which of the different apps to use for all of my AAA business. When I got the correct app with all my accounts on it: things worked great! I paid my total renters insurance bill; actually a month early but now all I need to remember is the auto insurance this summer and also the travel membership bill. All three accounts come due at different times of the year. I’m not sure it’s a good thing: having to pay three different times to AAA. I’m happy with the app though and I’m happy with AAA in general. My mileage is quite low but it still seems as though the insurance is so expensive. I doubt if I could do better though..Version: 2.50.4
✓ Caring emergency responseAAA was called for a flat tire on a Sunday after I had visited a friend in a nursing home. It was a Sunday morning right after church and it did take them a long time to get there as they were very busy. After they arrived and were changing my tire, I had a painful event which might have been a heart attack or a stroke but at the time I did not know that those could be verified with a blood test, so did not go to the hospital as had had five hours of heart testing at cardiologists office I just did not have the energy for the emergency room. 911 sent emergency vehicle with paramedic and EMT but Hatch Towing stayed with me until I wasOK and could drive home. They followed me home to be sure I got there all right. Wasn’t that far her beyond their duties? They were so appreciated as is your company because of the excellent service I have gotten from AAA. Thank you for being a great company. Texas hugs.Version: 2.44.0
✓ Awesome well developed app butIt’s an awesome user friendly well designed and well developed app, but I wish there was a way that you could file a claim through the app too. Like got in an accident, submit your pictures here, all the other companies are doing it now, hopefully AAA will start doing it too. Least of it is that you can start the claim process and skip the short first call, and someone will call the customer back who has already looked through the already submitted pictures.Version: 2.22.2
✓ SuggestionI would like to make a suggestion: Would you please consider creating a way for the app to send a push notification when a vehicle you are having towed somewhere without you arrives at that location? Kind of like the Domino’s app lets you know when your pizza is on the way. It would just be very comforting to me because whenever something happens to my truck I have to have it towed to my auto mechanic’s which is half an hour away and I’m not with the vehicle so if there could just be some way where it could be checked off on some kind of electronic equipment by the driver once the vehicle is dropped off. Or maybe, once the dispatcher finds out the driver has dropped the vehicle off, maybe you could create a way for them to make the app send me a push notification that my vehicle has arrived at it’s destination?.Version: 2.30.1
✓ Keep phone away from heat.I signed up for the onboard. I traveled to my sons house and it recorded my trip down. Coming home however it was cold so I turned my heat on and my phone was in front of the heater in a cradle. It must have gotten hot and some access was interrupted because I arrived home and it never showed the gps logging my trip home. I had no events going down but now my score has dropped 2 points. Otherwise I love seeing my great driving score. Hoping to get a break on insurance at last. Too bad rates take into account financial more than your driving record. They make you pay even though you’re a good driver..Version: 2.50.15
✓ Convenient and easy to useThe AAA app makes it easy to stay on top of my insurance and membership needs. We just added a vehicle to our auto insurance policy and I was surprised to find the app had the updated information almost instantly! We also pay our premiums on all our policies- earthquake, homeowners, auto, renters. It sure is convenient! I also love the way it updates us on the locations of the lowest gas prices near us, and other membership discounts in our area. A great app!.Version: 2.43.5
✓ Vehicle mileage questionnaireThe app is great but it would be nice if when I’m filling out the questionnaire for my vehicle mileage if I could save my progress like if I have several vehicles sometimes I don’t have all the mileage right then and I have to start all the way over or if something happens and I have to stop doing what I’m doing I can’t just save one vehicle and have it done and then have the rest of them that would be a nice feature..Version: 2.48.2
✓ Love the convenience!I love this app! Everything I need is conveniently on this app. I love that I can make my payment as early as I like with the push of a button! That’s even more convenient and easier than auto pay because I like to pay the beginning of the month to be done and auto pay could only take out on my due date which is later in the month. This way all my bills are paid by the second of every month and I’m all done!! Thank you!.Version: 2.37.5
✓ There is no reason people shouldn’t be a member!I have been a triple a member for a little over 2 years now. It started after I had some truck issues on my way to Florida from my home state of Louisiana. In order to get my truck towed home from about 175miles from home cost me over a thousand dollars. Triple A will tow you around the 100mile mark(don’t quote me) for no charge & then x each mile after. I had to have it towed 2 other good distances and I was takin care off very quickly and my truck was also taken care of! I got stuck two times in one day in my yard, both times they came out and towed me out free of charge as a benefit for being a member! They have a customer for life with me!.Version: 2.41.1
😕 Auto Club App Negative Reviews
