- 95.3LEGITIMACY SCORE
- 95.8SAFETY SCORE
- 4+CONTENT RATING
- FreePRICE
Traeger App Complaints & User Negative Comments 2024
Traeger app received 93 complaints, negative comments and reviews by users. Have you ever had a bad experience using Traeger? Can you share your negative thoughts about traeger?
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Traeger for Negative User Reviews
✓ Good performance, poor security and privacyLet the buyer beware that you will have to set up a very simple six character password for your grill which exposes your network to every Tom, Dick, and Harry that wants to hack you. My advice would be to set up a separate network on your router exclusive to the grill. The app works very well with the grill and it’s temperatures and the temperature probe. One of the worst things about this app is that it demands you to acknowledge whether you want alerts and notifications every time you use the freaking app, when I say no I mean no and if I want to reconsider it I will do it on my own. This feature alone drives me insane. The terms and conditions for this app or like many other apps and that they collect so much data about you that you know they’re selling it. I don’t understand why I need a login to use my grill. Yeah, yeah, security etc. whatever, let me hook up to my grill the way I want to instead of trying to shove worthless recipes and marketing down my throat every time I use the app..Version: 2.0.10
✓ Love the Smoker not the AppThe smoker is amazing and everything I’ve cooked has been awesome. The App though, ugh. The amount of complex recipes are insane. I like to try everything. I’ll cook the complex but when I’m trying something for the first time, I want it simple. When I first bought my smoker, I had a 10lb pork shoulder and I just wanted simple directions of temperature and time. Nope. Had to chose rubs and flavors and number of people to feed. It be much better if I could just say I have this big a piece of meat, offer me directions. Maybe even saying simple to the complex. Also, when you do follow their recipes, build in more cook time. I had a recipe that called for 12 hours. I had to cook for 20. I learned that isn’t surprising but all of their recipes seem to be on the low end of the spectrum..Version: 2.0.14
✓ The app belongs to 2007I'm a long time Timberline owner and last year upgraded to the Timberline XL. I was excited about the inclusion of the Meater probes as I've been a long time user of a stand-alone Meater probe and looking forward to having one app to control the grill and monitor my cook. Alas, that was not to be. Traeger shoehorned the Meater probes into the app to provide temperature and NONE of the other functionality. No cook history. No graph of the temperature during the cook. No estimate of cook time remaining. The left behind all of the things that make Meater great and made it as rudimentary as the old wired probes. Even those on a Traeger are awful -- take a look at Fireboard. I held out hope that Traeger just hadn't had ownership of Meater long enough before the new Timberline was released to do all the work... but it's been a year since then and the only thing we have seen is minor bug fixes. I've even reached out to support to see if they have any awareness of better integrating the Meater functionality and they are oblivious. At this price point, it's TERRIBLY disappointing..Version: 3.1.2
✓ WiFi Connectivity Setup & ReciepesThe WiFi setup is not good. With the grill 2ft from the router it has trouble connecting (tried it with 3 different router tech) and often the recipes have the wrong temp or duration when you ‘cook now’, requiring manual intervention. Nice idea, great marketing, but the features need more testing and attention to detail before deploying..Version: 2.1.3
✓ New Update is TerribleCan’t stay logged in anymore so frustrating. Have heard there are other problems but may never know!.Version: 3.0.5
✓ Latest update sucksForces you to use probe and doesn’t let you set a timer. Can’t see the steps from the cooking screen. Not sure who thought this was a good idea.Version: 3.0.1
✓ Wi-Fire keeps going downI enjoy this app however the wi-fire has crashed every time I turn off my grill for the last 4 times and I have to uninstall the app and re connect everything again. I used the app for 5 months before this started with no issue...Version: 3.1.1
✓ You broke a good thingThe previous version of the app work perfectly!!! Why did you make it more difficult and technical than it needed to be. I much prefer the old app. My grill will not connect, I have spent hours and hours trying. Connects to the internet and has the right version of software but still will not connect to my phone..Version: 2.0.7
✓ App function???App asks for a blue tooth connection but requires a wifi signal to use the four temperature probes.Version: 3.0.0
✓ Since last iPhone update, problems.Since the last iPhone update, every time you go to the app, you have to actually log back in again, which is a royal pain! I don’t know if it’s on Apple side or the developer side of the app..Version: 3.0.5
✓ Update is horribleJust got on the app for the first time since the update and it’s horrible, not user friendly at all, change it back to the way it was..Version: 3.0.0
✓ Can’t use wifireSince the update I can’t connect to wi-fire. The new pairing process is much simpler but I can’t actually connect. Please fix this urgently. I have an Ironwood 885..Version: 1.3.3
✓ No graphsThere isn't any temperature graphs for the grill or probes..Version: 3.0.1
✓ Was great and you just destroyed itIt does not work. My grill is gone. It no longer connects. My saved recipes have disappeared. Want to fix that? Sign up! All you need is a 128 character long password and 4 hours. Honestly. Roll. It. Back. Absolutely disappointing and will not recommend a Traeger to others that were going to buy. Considering ACCC legal action as you have now illegally sold and changed a product that was working..Version: 2.0.2
✓ Garbage!! Complete and utter garbage.The grill is ok. Like many other reviews here the app stinks. It barely gets hot enough to Caramelize the steaks, set at 500° you must press the meat on the grill to get grill marks. All my wonderful juices just spilled onto the drip tray, yeah!!! You can’t shut it down without the app as there isn’t a shutdown sequence listed in the menu. My oil drum and soaked hickory chips works waaaay better as a smoker. I have the Costco ironwood model and the guy told me there was a “super smoke” setting… well there isn’t. This think barely smokes. So I have a wood pellet grill that doesn’t even smoke, I had to buy a smoke can and have to relight it several times because the venting on this hunk of junk is terrible!! Why spend $1000s on a smoker that doesn’t smoke?? Now let’s get to the app. It worked for a min, then it decided to lose my grill. Oh if you update the wifi password on your network you will have to go through the entire grill set up again, you can’t just update the password or network name. Anyone want to buy this headache off of me? I am taking it to the dump next week..Version: 3.1.6
✓ WifireCan’t connect to my traeger pro 575.Version: 3.0.1
✓ Needs GraphsFor a big company this app is severely under featured. Needs graph views to see temps and monitor stalls. Ridiculous that they haven’t done it..Version: 2.1.1
✓ Horrible DesignOnly thing good I can say about this app is the recipe resources. But the number one thing this app was made for, the ability to remotely control the grill over WiFi, they have designed it to not work unless you allow access to your location and your entire network. Both things of which are entirely unnecessary to the functioning of WiFire. I have a dog feeder that works over WiFi just the same and it doesn’t as for that information and works just fine. Customer support claims it’s so they can tell you where all the places are to buy Traeger products. Which if you bought one of their grills pretty sure you know where they are so to use that as an excuse to deny access to the ability to use WiFire is a poor company decision. And being that they also made a poor choice to manufacture their products in communist China, that decision to tie features to whither you toggle location services or network access on/off is very sketchy. If they make a better choice for the customers and change this requirement I will give a better rating and change my opinion of the grill when I talk with people about it. But until then if you deny people the main thing this app is for and one of the bigger selling points of the grill, this app is worthless and doesn’t even deserve 1⭐️..Version: 2.1.5
✓ Good but where is custom cooksApp is generally good but missing the ability to setup custom cooks and steps. Stuck to doing it manually or just following one of the Traeger recipes..Version: 2.0.5
✓ What a pain to connect the barbecue.Might be great. Love the smoker )575 pro. Literally took 2 days to connect..Version: 3.0.2
✓ FrustratingWhen there is an app update you have to enter your username and password to log in. Then you have to connect to the wifi again. It should remember the settings and scan the wifi for Treager devices. Should be simple. I am in IT and this is not good.Version: 3.0.4
✓ App all gone wrongThe new app is awful, it just does not work. Since they changed it can’t even load a recipe on the app or control from app.Version: 3.0.0
✓ Not Accurate at AllThe app goes offline all the time. The timer is buggered - had to program it 5 times and still doesn’t keep time, jumps seconds or freezes. Even the temp gage can’t keep connected to the app. So frustrating - and yes, we have a good net connection.Version: 3.0.0
✓ Won’t connect to WI-FI on grill after all updateThere was a update for the app and ever since then no matter what I do it won’t connect the grill in the app no more. I have spent hours and hours troubleshooting the issue and, even went out and purchased a nicer Wi-Fi router and still the grill refuses to connect and it happens immediately ever time I try. It is beyond frustrating and, I google my issues and it is a supper common issue after you update the app. I have auto-update apps on my phone which in this case was a mistake. I really like being able to keep a eye on the grill from my phone, but these updates are not tested or verified before they are pushed out in the app. There is always a need to download a update to the grill ever time, why? If I could give this lower then a one star review for the app I would it is that bad..Version: 3.0.5
✓ Ssssmoookin.Some great features but App seams to stop running in the background needs to connect each time you check something, which causes the alarms/ notifications to stop..Version: 1.3.5
✓ Connection to wifireSo far I haven’t been able to use eifire as it won’t connect which I seriously pissing me off so I’m considering ditching your product!.Version: 2.0.15
✓ App gets worse each releaseNote app it compatible with this ipad. When i got the grill 3 years ago the app was decent.. I think just the timer was broke so no biggie. Few months later they forced an upgrade when i had guests and everyone was hungry.. the upgrade ruined the timing of the meal. And that one looked worse. I then started noticing the probe temp was 10-15 degrees off..undercooked food. Get used to that drama and then the latest REQUIRED (why?) upgrade wouldn’t work on my ipad’s OS.. for eff sakes, that is just lazy on Traeger’s part. So I go through upgrading my ipad, and then the traeger app.. and the app comes up with a tiny screen.. like phone sized on a big tablet. Junk. And to top it off, none of the alerts work.. timer.. probe temp target, or preheat target. The probe temp just flashes a message on screen for a second.. no sound no visual.. if you are not watching at that exact second food ruined. At this point the app is useless. The recipe and social crap they are doing is a joke.. I already have resources.. there are so many great cooking/grilling/smoking sites on the internet… why traeger, why? I won’t recommend you or buy another..Version: 3.1.4
✓ No 5G connection????Had to turn my phone down to 2.4G … no 5G connection????.Version: 3.0.0
✓ Connecting to wifiWas a 2 hour ordeal.Version: 2.1.5
✓ D0GSH1TSmoker works great until you connect to the app then the controller shuts down after 5-10 seconds. Also, WiFi so crap you’ll pretty much need the thing in your house for it to work..Version: 2.0.4
✓ New app less reliableI love my Traeger grill and am on my second grill. I brought my first, smaller, to my in-laws (yes, I love them). Recently, I’ve used the new version of the app to monitor the grill. It “sticks” with old information in terms of the probe temp and the grill temp. This is bad. I have to go out to check the actual information. Restarting the app reconnects and gets you the current temp, but for long smokes I don’t want to have to restart the app. I use a separate blue tooth monitor as well but I like the WiFi access to get better distance support. Also, while I love the recipes and videos, they get in the way of grilling. Get me back to the simpler, quick way to access and control my grill. I find this version more in the way than the older version. Keep it simple please..Version: 2.0.3
✓ Do not buy a Traeger!I hope this review saves someone time and money. Buy a Green Mountain Grill, you get more for your money and the WiFi actually works! I have a Pro 575 with “WiFire”. The grill by itself work fine, but the additional $$$ for the WiFire (which never works) is a complete waste. I believed Traeger’s advertising about the WiFire capabilities and was I miss led. The WiFire has been nothing but disappointments since the day I assembled the grill. Traeger customer care has not been helpful. I have over 30 emails back and forth trying to figure out the issues, they say “oh, you just need to update your app/grill”, “your signal strength is to low”, or “can you move the grill closer to your router?” The app/grill is up to date and the grill is less that 10’ from my router and is separated by a window! The customer care rep that I last spoke to on the phone didn’t even know what their app or grill menu looked like or the options for either of them!! How can you help someone with a product you don’t know anything about? If you want to pay to much for a pellet grill buy a Traeger, if you want to pay even more for a WiFi pellet grill (that doesn’t work) buy a Traeger. But if you want to save money, get more, and have a WiFi grill that works, don’t buy a Traeger..Version: 2.0.10
✓ It is just a BBQ.It is crazy. I bought a BBQ. And to use it I need to have an account and ridicules password requirements that I will not remember and my email so they can send me marketing stuff I can only assume. So I pay out all this money and in order to use it i get my privacy violated. It is just a BBQ. Is someone going to crack it. Hijack it and take over the world. You must turn on your location and camera. And give the the security to your network reduce you security. And I paid a premium for this.☹️ It sounds like they should be paying me. It might be in that “I agree” thing no one reads as you have no choice but they never say why they need all this information and what they are going to do with it. So Yep I am frustrated and I haven't even used it yet. Thats a great initial impression. 😀.Version: 3.0.6
✓ Recipes don’t saveGreat app except any recipe you save will disappear from your favourites after a few hours. This is frustrating due to you will need to find it again in the future when needing to reference it..Version: 1.3.8
✓ Doesn’t workNo matter what I do cannot connect to my Ironwood 885. Totally useless.Version: 2.0.7
✓ PoorMy 850 doesn’t display a 4 digit code nor QR Code so cant connect to my phone app..Version: 2.0.4
✓ Went from 5 to 0Please revert recipe search back. This UI sucks, before last update it was perfect. Listen to your customers, this was an unfortunate mistake..Version: 3.0.1
✓ TNew update sucks. Missing half the features the old app had..Version: 3.0.0
✓ Great app.. butGreat app. Love the control and visibility I have over the grill while cooking. Also love the recipes available. But seriously when ever a new update comes out I get force signed out and can’t sign back in. Whoever is doing the app testing (if it’s even happening at all) needs a career change.Version: 3.1.2
✓ I miss the old app.App was way better before the update. Missing the beef, chicken, and so on buttons under the recipe options. App seem slow to update when there is problems. Took forever to report that the smoker hade burnt out do to running out of pellets( I have the pellet monitor in the hopper). I noticed the problem before the app. Like I said earlier I miss the old version..Version: 3.0.0
✓ Needs WorkI have two Traeger machines and enjoy them very much, aside from some recurring frustrations with how they perform. ! I’m a creative back yard cook and like to draw inspiration from the recipes on Traeger’s App but it is definitely frustrating to do a search. If the search criteria I input isn’t very specific, I get anything but what I’m looking for. I also don’t like how you can’t go back to the exact spot you came from when using the App for my iMac, I get stuck having to scroll from the beginning and just don’t understand why the developers would set it up this way. This is not a new problem, so I really wonder if anyone at Traeger is really paying attention?! Despite my frustrations, I do continue to use the app and my machines. I guess I’ve come to understand the limitations of the Apps and go in knowing I may not always find what I’m looking for. I’m currently looking at a different version of these machines but I’d probably still always refer back to Traeger because most all of the recipes they offer us users are pretty darn awesome!.Version: 1.4.0
✓ Not GreatOk so the problem I’m having with the app is that when you down load a recipe to the grill the settings are completely different to what it said when you read what todo. For example I’m was doing bbq beef short ribs. Now the read along said to put the grill to 225f / 107c and cook until internal temperature gets to 160f / 73c. The problem is that it set the grill to 75c and puts the internal probe to 95c. Now the 95c shouldn’t be until the 2nd step but the app only shows step 1 of 1. So all the temps are wrong and if I change the internal temperature to 75c it will jump back to 95c This isn’t the 1st cook the app has done this but with the last time I hadn’t noticed and things got ruined. I like the feature but don’t have it on the app if it doesn’t work. I have no problem setting it all myself don’t get me wrong but don’t have it if it doesn’t work. Not sure if it because I have my settings set to Celsius instead of Fahrenheit but that shouldn’t make any difference because the recipe has both temps..Version: 3.0.0
✓ What the heck did you do to the app??You guys took a perfectly well running and full featured application and turned it into nothing more than a collection of how to videos. You’ve taken away the ability to customize your own specialty cooks from within the app. What’s more disturbing is that when I called Traeger customer service today, the girl I spoke with hadn’t a clue. She said she searched high and low for this same complaint for another customer to learn that feature had been removed. She also mentioned that she wasn’t aware that the old app gave you the ability to customize your cook settings. WOW! Talk about not knowing your products. You also jacked up the current recipes. It gives you a total prep time using the cook cycle to combine those two times and gives you nothing more than a time frame. It doesn’t specify how long at what temp. And if you have a cook where you want to smoke for two hours, then bump up the temp to finish it off, you have no way of knowing the duration of the smoke time vs the total time. I mean what a joke! And don’t get me started on the recipe changes. Ingredients for common recipes are gone. I’m perplexed to say the least. I have an 1850 dollar Timberline that I loved to use and now I’m wishing I’d kept my Big Green Egg. I was considering buying the new Timberline with the D2 and pellet sensor, but there’s no way. Your staff is clueless and you put zero thought into this garbage app..Version: 2.0.2
✓ The App flash exit when I click set tempIt does that every single time :(.Version: 1.4.2
✓ Do not buy into the hype.I do not get the hype about Traeger. I bought the Silverton 620 and the food does taste good, but the Traeger experience is waaaay overrated. (1) My thermometer is about 20 degrees high, even after calibrating the probe. I almost killed my family during Thanksgiving by seriously undercooking my turkey. (2) My grill is not dependable. My grill misfired on my third time using it. I had to tear it apart, vacuum everything out, and try again. Even now it feels temperamental and I wonder if the grill will work for me or not. (3). Finally, the app is pretty basic and has very limited functionality. I just needed to update my Wi-Fi network, and I could not do it through the app. I needed to reset the grill (hold in button for 10 seconds on Wi-Fi screen, power down, reset, etc) and start over as though I was starting a brand new setup. This process should have been much easier through the app. I do like that I can set the grill temperature and monitor the probe temperature from the Traeger app on my phone. It would be even better if I could trust the probe temperature. At the end of the day, you have to hand it to Traeger. They have marketed their product well and convinced me and many other people to “drink the Kool-Aid” (I.e. buy their extremely expensive grills that have many functional issues). If I had to do it over again, I wouldn’t have made this Traeger purchase, and would have spent my hard-earned money elsewhere..Version: 3.1.3
✓ WiFire Does Not Work Any MoreI reside in Louisiana. I have had my Traeger WiFire grill for two years. It WAS, during all that time, working wonderfully. BUT, back in May, 2020 the WiFire no longer worked. We have tried MULTIPLE times to connect to it all with NO success. We bought our Traeger because of the convenience of its WiFire capability but now we just have an electric grill that we have to use a stop watch in order to time the cooking. The WiFire option has been out of commission for months now. Why haven’t you been able to correct the problem? Why did you have to try to improve something that was working flawlessly? Sometimes it’s best to leave things alone when they are functioning extremely well. I won’t recommend this product to anyone until the WiFire gets working properly again - if the company can ever correct the problem. I’m so very disappointed in this company. Hire a qualified computer tech company that can handle this type of situation..Version: 2.0.9
✓ Fifty first dates with my TraegerFor the love! WHAT did you do? 1. The app doesn’t remember my grill no matter how many times I pair it. 2. No matter what we do it cannot find our wifi even though it is sitting right next to the modem with 225 mbps service. I can stream from my exercise equipment and TV that are actually father away from the modem with no problem. 3. I can NO longer run the shut down mode at the end of our use. The app says it is shutting down the grill - the grill never receives the command. There is no way to enter shutdown mode on the control panel on on our 780 - have to unplug it. 4. It doesn’t send ANY notifications to the app from the grill. Examples: timer, pellet sensor, temperature, done preheating etc. 5. Recipes are a HOT freaking mess. Did ANYONE there have the knowledge of basic cooking for the updates to the recipes? How the heck are you expecting anyone to find anything? 6. I’m so disgusted with this app I wish I could give it negative ratings. And thanks for taking away the community notes - it is nice to know how other people are tweaking things - like a community learning from on other - I thought Traeger would want a ‘Traeger community’? Maybe not. Fix the app!! If the app is too difficult to use, people will stop using your products. And we will use our Great Green Egg instead for things we would have normally used our Traeger for..Version: 3.0.0
✓ Favourites and WiFiWhat is the point of saving favourite recipies ????? Can’t find anyway if retrieving them. WiFi is awful. Grill says connected but app say not. Fed up trying to reset and get it working..Version: 2.0.5
✓ New app is garbage!!Bring back the old app, the new update doesn’t work complete crap!! 2 years of bliss and now this garbage!!.Version: 3.0.3
✓ Terrible wifire performance, worthless tech support, horrible customer serviceThe short version is this: this has truly been one of the worst customer experiences of my life. I was very excited to get my new Traeger 575. I specifically chose this model because of the wifire functionality. Unfortunately it has been INCREDIBLY disappointing. I been working for WEEKS to get it to connect to the app. I went through all of their online troubleshooting guides, factory resets, etc. Nothing. I called customer service only to wait on hold for over 2 hrs. The rep was very friendly and walked me through his troubleshooting process. Nothing. He told me he was going to escalate this to their IT team and I should expect a call in 3-5 business days. It’s been over 2 weeks. Nothing. I called back in and waited another 2 hrs, spoke to another friendly rep, repeated the same steps. Nothing. I called Ace hardware to initiate a return. Because I ordered it online from Ace it actually drop ships from Traeger. The Ace guy called the regional manager for Traeger and explained my situation. The Traeger guy told me that I can’t return it just because I don’t like it, and suggested I call tech support again. Don’t like it?! It doesn’t work!! This has truly been one of the most disappointing customer service experiences of my life. I’ve listed it for sale on Craigslist and will replace it with a Rec Tec..Version: 2.0.4
✓ New update is terribleI used to love using the Traeger app for finding great recipes, but the new version is unbearable. You can no longer filter by the cut of meat once you choose the type of meat. For example: the older versions would allow to choose “Poultry”, then you could filter further by choosing legs, wings, whole chicken, etc...that is no longer an option. Additionally, you can no longer add a recipe to your Favorites without creating some sort of account. I haven’t created an account because the last thing I need to keep track of is another login...for a grill! A lot of the recipes are also pretty jumbled up as well. The older versions of the app typically split the ingredient list between brine, dry rub, sauce, etc...now they’re all jumbled together in one large list and it requires to read the instructions and constantly scroll back up to find the ingredients required for the step..Version: 2.0.2
✓ Can’t sign in!!!The new update won’t let me sign in. Tried to delete and reinstall with now success!.Version: 2.0.5
✓ Lost connectionAfter setup the Timberline 850 to Home wifi, the app isn’t able to connect to the Grill. Keep saying Lost Connection, Attempting to reconnect. Hope there is fix update..Version: 1.1.1
✓ Lots of improvements to be made.Some screens don’t scroll and as a result can’t read the content (how to connect iOS). Also only chicken recipes available? Why even bother at that point..Version: 3.0.0
✓ WiFi woesJust purchased. Grill good and connects to WiFi. Phone tries to connect through the grill but just sits there and waits and waits. Disappointing..Version: 2.0.7
✓ It’s does not work and support are uselessYou can’t add your grill, just google wifire WiFi issues will tell you everything you need to know.Version: 2.0.14
✓ New app sucksThe new app sucks!! Lost all the catagories and all the recipies! The old app was 100 times better.Version: 3.0.0
✓ Does not work as advertisedTerrible product and support. They don’t stand behind the product. I bought the grill specifically for the WiFi feature and the grill does not work as advertised. The WiFi does not work. They treat me as though I am the problem and they don’t seem to stand behind the product or warranty. I called tech support several times. I was cut off several times. They had me do the same trouble shooting steps over and over and over with the same results of the WiFi not working. I can delete the app and reload it just so many times before it becomes a statement of insanity. I did everything they told me yet it won’t work and they refuse to replace the interface. Then I was told that it will be an undefined period of time before any updates are available since the software version I have is old. This tells me that the WiFi never worked since the old software is the problem??? I could have saved the extra money I spent with a smoker that’s manual since that’s how I’m having to use this smoker. I’m fact I was told to just use it manually by tech support. It was a constant effort of deflection by tech support as though it wasn’t the grills failure. I hope I can get my money back from the store..Version: 2.0.9
✓ Calamitous WIFIRE setup processI work in software for an IoT company. It’s immediately clear to me that this company, despite making an outstanding grill, made some poor engineering decisions with their WIFIRE module and system. Building firmware, mobile, and backend services is hard, so I feel for ‘em, but man, this was a frustrating user experience. It took at least fifteen tries to get the grill set up over Wi-Fi, the last attempt only successful using a different phone running a different OS... The app frequently claimed the grill could not be found, despite the grill initiating its configuration and setup process. Mind you, the grill and phone were on the same networks the whole time. The grill then repeatedly failed to complete the “Downloading Files” step and remained in what appeared to be a zombie state such that the app couldn’t find the grill. Fortunately, it got far enough in the last attempt to allow my other phone to complete the setup, at which point the grill appeared in this app. To the program manager, or beancounter that reads this... hire a software architect or a few more devs to build you more robust firmware, cloud services, and mobile apps. They aren’t cheap, but support incidents aren’t either!.Version: 1.4.3
✓ Wet disappointingThis app desperately needs an update! Most of the videos and guides use old grills then aren’t available now. None of them seem to contain Timberlines or newer grills which is really frustrating. A lot of the recipes refer to older grills as well, talking about turning dials! Traeger charge top dollar for their grills, and many people buy them because of the smart connectivity, but they really need to up their game with this aspect of their business..Version: 1.3.4
✓ Complete and Total WasteThe smoker works great but keep an eye on it like you would an offset. Twice I have had it run out of pellets 2 hours before a cook ends because the app just stops alerting you. You can control the temp and settings but it stops sending notifications altogether. Traeger has also deemed it unnecessary to allow us to see our past cook data to compare to others so plan on again keeping it old school with written notes. They used to kindly send you “convenient” monthly review that included you data but as per my last conversation with their customer service, they no longer even do that. It’s no loss because to get the review as well as any emails for customer service/account issues (which there are a LOT on my end), you have to give them the okay to send marketing emails. I was receiving two a day before opting out which messed my entire account up. Over all, worst $1800 I’ve ever spent, garbage app, and even worse Customer Service. Even though the grills work as far as maintaining temp and getting good smoke, everything else being as unreliable as it is make me regret giving them money. Best advice, sell this crap and get a Yoder. Slightly more but WAY more reliable. If the market was flooded with used Traegers and they started losing money on new purchases, they would be forced to listen to customers and make changes. Not something they like doing..Version: 3.0.4
✓ Not impressed.Ok, not amazing. The main issue is the delay in push notifications. I received a notification today that my probe had an error. Except my grill was off and had been for 24 hours. The app fails to let me know when a timer has finished and often doesn’t move to the next stage in a grill cycle. For a £2000 grill, I expect better than this..Version: 1.3.5
✓ Search tile????Where’s the search tile to search recipes.Version: 2.0.10
✓ IssuesI do not receive any notifications from the app now kinda annoying when you have the temp probe or are waiting to get alerted that it has been pre heated.Version: 3.0.3
✓ Menu for grill controllersThe menu won’t come down anymore than 2 grill controllers. I have an older model but I can’t seem to find it because I only have the 2 options.Version: 3.0.2
✓ New appNew app sucks compared to old one. Can’t browse new recipes easily.Version: 3.0.0
✓ New app is disappointingTraeger removed some of the features on the new app. The old app used to allow for adjustment of portion sizes based on number of people being fed. Example: 4 people would require a 4 lb chicken (chicken weight made up for example) but if you increased the number of people to 6, the app would say get a 6lb chicken and adjust the ingredient quantity. The new app now says get 1 1/2 4 lb chickens. The other thing you used to be able to do was adjust the ingredients and cook time based on the weight of the meat. Now all the recipes are fixed on a specific weight. Contacted traeger and the response was “don’t use the app….”..Version: 3.0.1
✓ Recipes Good - App Needs WorkUnable to print from app using iPad or iPhone. Unable to use in landscape mode on iPad. Have to go to Traeger website to print but it doesn’t print out the pellet type or the rating. Can’t put the recipe in OneNote because it just inserts the link to the Traeger site. I want to save the recipe in OneNote so I don’t have to struggle with the app. Recipes and food that are made on the Traeger are great..Version: 2.1.4
✓ Grill good. App Bad.Do everyone a favour and revert the app back to the old version. Or at least fix this..Version: 3.0.1
✓ Great grill bad TechSo I bought the Ironwood 650 with the WiFire. Well since day one getting the grill to connect to the WiFi and app has been a pain. I’ve deleted and reinstalled over and over again. Once I finally do get everything linked up they do another update and then I have to delete and redo all over again to get my grill to link to my WiFi and App. This newest update takes the cake as i cannot get my app to read my grill. App says grills is offline. Grill says it’s connected to WiFi, WiFi sees grill only the app doesn’t. I Deleted everything and started at square one again. 5th time and it still says my grill is offline. I bought this grill so could bbq quicker and better preheat from work and cook when I get home. Yet the tech doesn’t work like it should. Love the flavor, love the convenience of not standing over the grill, but over paid because of the tech and I’m super disappointed in what I got. This time I did not get what I paid for..Version: 2.0.2
✓ MeasurementsThe updated version gives ridiculous measurements. Who measures sugar in grams, liquid measured in DL? What even is that. App was great before. Please fix this.Version: 3.0.0
✓ Update problemWhen app updates you have to log back in, but we can’t as need to reset password and the reset takes us to the wrong website and won’t recognise New Zealand as the country where we live and bought the grill. Now the app and grill is useless!.Version: 3.0.5
✓ Lost super smoke & pellet indicatorHad to reset password went back to the app lost with the super smoke & pellet indicator deleted app twice both buttons still haven’t come back.Version: 3.0.6
✓ New App is Horrible!Everything was great for a year, until the update a couple of months ago. Since then, it’s been nothing but issues! The timer takes forever to load properly and show you how much time is actually left, it fails to give the notification to our phones all the time. The pellet sensor display in the app is not at all what it is actually at. We had a flame out and the app notified us 8 minutes later, after we had discovered it ourselves, fixed the issue and re-ignited the grill. The app is basically useless, so much for paying more for a Wifire grill!.Version: 3.0.0
✓ Lost wifiLost wifi access with the latest iOS update also the app closes after opening about 5 times before it opens..Version: 1.3.8
✓ The old app was a lot betterDon’t like the new app. The old one was much easier to use with more features. Could make custom cooks on the old one. Being able to graph the temps would be good, like you can on the Weber connect..Version: 2.0.7
✓ Sketchy connectivityPoor dragon grill with wifi antenna INSIDE a metal Box, picks access points too far away, then loses connection and fails to reconnect, re-pairing is also buggy. This doesn’t need to be this difficult.Version: 3.0.0
✓ Recipes are amazing accessibility for blind users, not so much.I am a blind iPhone user using voiceover. The app does not work well with this feature of iOS. As a blind user, many parts of this app or just not intuitive or don’t work at all. One of the big ones is that the buttons are not labeled. What I see in the voiceover rendition is three buttons that have no labels and then three labels under the buttons that I believe respond to those buttons. The biggest concern though is that when trying to turn off the grill from the app, the button that says to “put out the fire“ is not visible to voiceover. In other words, I cannot turn off the grill independently. Please provide me a way to communicate with the developer directly, with respect to accessibility challenges. I would be happy to provide not only my own feedback, but to also point them at other users of grills that are blind, that might be willing to change if this product were a bit more accessible. Lots of money for a great product, I’m hoping that the application gets more accessible..Version: 2.1.1
✓ WiFireGrill keeps showing offline in app but shows connected on the grill display. The whole reason why I put a wifire model was so I didn’t have to keep coming outside to check it..Version: 2.0.6
✓ Wifi connectionAlways having issues connecting to wifi not normal on a1200$ grill very disappointed dannyboyjet666.Version: 3.0.2
✓ Went offlineTook about 4 hours of f’ing about to fix it. Almost threw it in the ocean but remembered how much I paid for it 🤬.Version: 3.0.3
✓ Seriously? You took away the list of ingredients?I loved (past tense) this app. When I first got my Traeger - which I love - I spent the bulk of my first Saturday just scanning and saving recipes. Then it all changed a couple days ago when I thought the app had just simply lost all those I had saved. I went back through for about an hour and found some of my favorites again. Then I got on tonight to find them all back again but with one MASSIVE change: the recipe list is gone. You now apparently now have to click into each step to get the ingredients listed for that step. Why was this taken away!? Who does this help? Who prefers this method? Also, it used to base the ingredients list on how many you’re serving and adjust it on a sliding scale. This was THE best feature! Now, there is NO yield whatsoever. Hoping to cook for 4 or 12? Good luck! 1 star. Please tell me I’m wrong and my app hasn’t finished updating fully. Naively holding onto hope and keeping my fingers crossed....Version: 2.0.9
✓ Fix the recipesWhy did you remove Beef, chicken pork buttons. The Search only bar SUCKS. Change it back.Version: 3.0.0
✓ New application renders my grill unusable from my phoneI’ve been using my Traeger grill and app for almost a year and love it. Recently they pushed a new app or update and not there is almost no aspect of it that works. It lost my grill. Using the QR code to reestablish it freezes. Adding it manually doesn’t work. I was forced to create an account and password which worked then gives me a failure logging into the Traeger site and will not let me access the grill in any way. I am beyond angry with this mess of an application!.Version: 2.0.2
✓ InconsistentAt first I loved the app worked perfectly for 4 cooks then the app started to reset tthe temperature. Failed to move from step 1 to two. Restarting iphone and timberline 1300 did not solve the issue so now just doing manual cooks and leaving WiFire alone very disappointing.Version: 3.0.6
✓ WifireUnable to connect to wifire, have been through the setup over numerous occasions, initially connected, with hen fails to connect on subsequent uses, so frustrating as I can see the benefits of the APP Steve Gain.Version: 2.0.10
✓ Worked great BEFORE the updateUsing an iPad and an iPhone. The app was working great. I had no problems switching between the iPhone or the iPad. Then they did some kind of update. For an entire day all I got was error messages. Now if the app is connected to the iPhone, it refuses to connect with the iPad. If I set it up to work with the iPad, it refuses to connect with the iPhone. It was just fine before they made it “better”..Version: 3.0.3
✓ Thus app is absolutely TERRIBLE‼️Use to work perfectly until it totally stopped working. I called them last week & we ran through every thing to try to get it working, but failed miserably. Then they told me they will be updating the app with a fix & that is today, & the new update is just as bad & still won’t connect to m new grill. & then when you cancel/close out the app & try to open it back up it never even allows you to get back into the app. They basically eff’t up my whole grilling experience as a father of 2 babies, the WiFirw was the only thing that drove me to spend over a $1,300 bux, & now rendered my purchase useless. I’m with my babies & need the app to keep an eye on things, but Trager totallyEff’t it up for all iOS users👎 Fix it NOW by rolling back all firmware & software updates back to when everything was working. & don’t ever update until its been tested in-house for a minimum of 6months. So irritated with this whole fiasco. Guess I gotta call them again👎🥵.Version: 1.4.1
✓ Useful for controlling my Traeger but could be improvedDuring my first overnight cook I somehow managed to hit the “keep warm” setting while keeping an eye on temps and never noticed it, this almost cost me my game day meal for the family. I thought the smoker was smoking but for at least 5 hours the grill was just keeping the meat warm. I think the keep it warm setting should be moved to the temperature scroll or at the very least require confirmation before setting the grill to warm. One other thing that I find disappointing is not having the ability to track the temperature through the cook. I use a cheap Bluetooth monitor and the app allows me to see the temperature and gives me a graph for the past several hours allowing me to know what the temps have been using a simple line graph. I thought for sure this app would do that, but unfortunately I will need to use another app + thermometer to track temps throughout the cook. So far these are the two features I feel that the app is missing..Version: 1.3.7
✓ Alarm issues, use your phone for a timer and buy an Weber probe to check temperaturesI really like the app but I am extremely frustrated with the alarms. Meaning the alert alarms triggered by: grill preheat done, grill probe at temperature, grill timer is up etc. so what I’m upset about is when the alarm goes off, the app signals twice then stops. Pretty much means I can’t set my phone down for a second and I need to baby sit temperature and times constantly until the grill is almost done. To get by with the timer issue I use the timer built into the phone, to get by with the temp probe issue I had to buy a Weber wireless probe. Using the Weber probe, the alarm goes off when the food temp is close and then constantly goes off until you physically tell the app to stop the alarm, Not Chirp chirp! Then silence from the traeger app. If Traeger at least allows users to change the alarm duration to constantly go off when temp or time is done. That would be great..Version: 3.0.0
✓ Wifi terribleWifi & Pairing implementation terrible.Version: 1.4.0
✓ Will not connectDoes not connect to WiFi regardless of being within 20cms of the router. Everything else connects to the internet and speed is good. Seems from other reviews that this is a common problem..Version: 1.4.3
✓ Good Grill - Totally Worthless AppThe app does not even come close to what they are hyping it to be. Do not expect it to alert you to anything. It sure does not give you “ultimate control” like it claims, you have less control with your phone than if you was standing in front of your grill, you can’t even fire the grill up to preheat it from the app. All you can do is pretty much is look at and change the temperature of the grill and set alerts that you don’t get alerted about? *******UPDATE******** With the 2.0.1 Update they seemed to have fixed the receiving notifications!! Now you get the notification lost connection to grill every few minuets! And now you have even less control of your grill then you did before!! When the WiFire does stay connected and you try and change any setting on the grill it disconnects you. The app is now at version 2.0.10 and still the most useless app on my phone!.Version: 2.0.10
🙂 Traeger Positive Reviews
Traeger works most of the time. If it is not working for you, we recommend you excersise some patience and retry later or contact Traeger.
⛔ Traeger Problems
