Pokémon GO App Support

What is Pokémon GO? Description of Pokémon GO 1873 chars

NEW! Now you can battle other Pokémon GO trainers online! Try the GO Battle League today.

Join Trainers across the globe who are discovering Pokémon as they explore the world around them. Pokémon GO is the global gaming sensation that has been downloaded over 1 billion times and named “Best Mobile Game” by the Game Developers Choice Awards and “Best App of the Year” by TechCrunch.
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UNCOVER THE WORLD OF POKÉMON: Explore and discover Pokémon wherever you are!

CATCH more Pokémon to complete your Pokédex!

JOURNEY alongside your Buddy Pokémon to help make your Pokémon stronger and earn rewards!

COMPETE in epic Gym battles and...

TEAM UP and UNITE with other Trainers to catch powerful Pokémon during Raid Battles!

It’s time to get moving—your real-life adventures await! Let’s GO!
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With the player’s permission, Adventure Sync uses the Health app to enable the player to earn walking distance when the app is closed.

Notes:
- This app is free-to-play and offers in-game purchases. It is optimized for smartphones, not tablets.
- It is recommended to play while connected to a network in order to obtain accurate location information.
- Compatibility is not guaranteed for devices without GPS capabilities or devices that are connected only to Wi-Fi networks.
- Compatibility information may be changed at any time.
- Information current as of July 11, 2019.
- Compatible with iPhone® 5s / SE / 6 / 6s / 6 Plus / 6s Plus / 7 / 7 Plus / 8 / 8 Plus / X devices with iOS Version 9 or later installed.
- Not compatible with 5th generation iPod Touch devices or iPhone 5c or earlier iPhone devices.
- Please visit PokemonGO.com for additional compatibility information.
- Compatibility is not guaranteed for all devices.
- Continued use of GPS running in the background can dramatically reduce battery life.

Pokémon GO App User Reviews

What do you think about Pokémon GO app? Ask the appsupports.co community a question about Pokémon GO!

Pokémon GO Pros

✓ Great game but...I love this game. I play it with my friends and we walk around battling and collecting items, it’s awesome. BUT recently what’s bugged me are the hackers. People hack so that they don’t have to walk anywhere which means that they don’t have to work as hard but they still progress through the game faster than all the legitimate players. There was one case where my friend and I ran to a gym and ran back to the car so his mum could hurry to work and as soon as we got back. Our Pokémon were kicked out of the gym. Then we looked over to where we ran from and there was nobody there. It was a waste of potions. That’s a good example of hackers being frustrating. Please find a way to stop hackers. Other then them, the game’s awesome (apart from a few minor bugs.).JoE_KeeperVersion: 1.123.1

✓ Best game i have, but..Pokemon Go is the game i play the most, it's a good way to make friends and have a good time with family members.. But i have a few problems when playing. First off, i have this bug where sometimes when i click on a pokemon, my screen goes completely white and i cant do anything to fix it besides cross out the app. I haven't seen any other Reviews that have this problem yet, but it happens to me pretty often.. And it gets really frustrating when i need the pokemon for a collection challenge. Lastly, It annoys me when im battling someone and they use more than the added amount of shields.. I dont think its a bug, more like a cheater/hacker?.. But it annoys me. There are also a few things i would like to be added to the game. First, i think you should be able to chat with your friends to invite them to raids or battle them instead of having to have their phone number to talk to them. Second, i dont like that you have to be close to the person to trade pokemon, if you're trying to trade your friend from a long distance away, it won't let you and i think that should be added.. It would be nice. I wasn't meaning any of this in a selfish or rude way, None of this has to be added or fixed, it would just be nice. ♡.Ash_pawsVersion: 0.205.2

Pokémon GO Cons

✗ Increased prices ruined the gameThe game designers ruined the game by increasing prices for remote passes. I don’t have access to raids before of my location and work scheduling. I only have access to raids with raid passes and can now lo longer afford to participate in this part of the game. Many people in my community are upset with this change and many will be deleting their game with this isn’t resolved..Remington1986Version: 0.265.0

✗ VERY big problems recentlyAlright so when the regidraco elite raids happened, most people who were actually able to participate in them had a terrible experience due to the servers being all messed up or something. They’re jacking up the prices of remote raid passes and increasing rewards for in person raids so that people will get out more ONLY so that they can get more money from the location data they get from you. Now they’re making the regilikie elite raids happen happen on Easter Sunday of all days. Money hungry devs, terrible events, and just overall is being completely destroyed by niantic. 8/10 when I actually enjoyed it, 3.5/10 right now..BOING!!!!!!!!!!!!:pVersion: 0.265.0

Trainers, we hope you’re enjoying your adventure in Pokémon GO! We update the app regularly with new events and features, so make sure to check the in-game News to stay up to date..