Google Duo App ProblemsGoogle LLC

Google Duo Problems & Troubleshooting and Solutions

4.7
4.75577 star

Total 1,769,959 Ratings

Common Google Duo Problems & Solutions and Troubleshooting Guide

You're experiencing issues when using the Google Duo app and want to find workable answers to your concerns, right? Those who are experiencing issues on mobile devices running iOS or Android can learn more about possible solutions in this post. The Google Duo app's creator (Google LLC) is generally the one to blame when issues arise. However, not all bugs in are the result of careless coding. Follow this troubleshooting instruction manual covering both iOS and Android platforms in their entirety. Fix any and all app-related issues, including crashes, failures, lost connections, and failed installations.


  1. Google Duo iOS app crashes, not working, errors
  2. Google Duo iOS app network issues
  3. Google Duo on iOS has black/white screen
  4. Common Google Duo issues
  5. How to fix Google Duo payment issue while purchasing app or upgrades?


How to fix Google Duo app crashes or not working?

  1. First, shut down the Google Duo iPhone app and open it again.

    Any hiccups are usually cleared out of the app's cache when you restart it. To force close and relaunch the Google Duo app on your iPhone, follow these steps:

    1. You can access the app switcher by making a vertical glide from the bottom of the screen to the center.
    2. Find the Google Duo app.
    3. To exit the app, swipe it up. It's the same procedure to terminate any remaining background applications.
    4. The most current updates won't take effect until you restart your iPhone, so be sure to do that.

  2. Install the most recent version of the Google Duo iOS app:
    1. Launch the Google Duo App Store on your iPhone's display.
    2. Look for the Google Duo app. To open it, just click the button when you find it.
    3. An "Update" button will appear if there is a new version available to download.

  3. Removing and reinstalling an Google Duo iPhone app:

    Any damaged temporary files or data that may have been the cause of the app crashing or failing to load will be removed when you uninstall the Google Duo app from your iPhone. After you have deleted an app, you can reinstall it via the App Store on your iPhone or iPad.

  4. Update your iPhone to the latest iOS version available:

    If the issue is related to a bug in the previous iOS version, updating to the most recent version should fix it. Here's how: go to your device's Settings » General » Software Update.

  5. Other options

    If you're having trouble, please contact customer care by phone or through the website's contact page. Contact Google Duo customer support or visit the Google Duo contact page to report the issue and get assistance.


  • google duo problems & solutions and troubleshooting guide - 1
  • google duo problems & solutions and troubleshooting guide - 1
  • google duo problems & solutions and troubleshooting guide - 1
  • google duo problems & solutions and troubleshooting guide - 1
Common Google Duo Problems & Solutions and Troubleshooting Guide

How to fix Google Duo iPhone app unable to connect to server or internet connection issue?

  1. Reset network settings:

    Follow these steps to resolve network connectivity issues on Google Duo app for iPhone:

    1. On your iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
    2. Enter your device passcode.
    3. Then tap the option to confirm Reset Network Settings.
    4. This action will reset your network configurations and restore the default settings. Your WiFi networks and server settings will be deleted.

  2. Turn off your VPN in your Settings Menu:
    1. If you use a VPN, it might be the issue. Turn it in the Settings app under "General" » "VPN".
    2. If the VPN keeps turning itself back on after you turned it off, go to Settings » "General" » "VPN". Click on your VPN provider and then click "Delete VPN".

How to fix Google Duo black screen/white screen (blank screen)?

Follow the google duo iOS app crash troubleshooting guide here ▲



How to fix Google Duo payment issue while purchasing app or upgrades?

Here's how to resolve any payment issues you may be having: Carefully double-check your payment information (credit card or debit card) and its expiration date. Make sure your bank account has adequate funds in it. Possible reasons why you can't upgrade include not having enough money in your account or problems with the Google Duo site's payment mechanism. That's a dealbreaker, obviously, but don’t fret just yet. Wait a little while and then try again.


Common Google Duo issues

It's possible that there are more, less prevalent ones, but these were the ones we encountered most frequently. Naturally, the Google Duo development team works to address these issues. However, this will only help if the issue is not caused by your computer's configuration but rather a bug in the software itself. The general rule of thumb is to make sure you always have the most recent update on your smartphone. Rebooting the device is a common solution for fixing many faults and issues.

  • Google Duo cannot be opened
  • Google Duo does not start
  • Google Duo does not load
  • Google Duo no internet connection
  • Google Duo login does not work
  • Google Duo loads very slowly
  • Google Duo always crashes
  • Google Duo is causing errors
  • Google Duo hangs
  • Google Duo is not responding
  • Google Duo reduce battery consumption

Have a problem with Google Duo? Report Issue!

You have problems with the app Google Duo and you are looking for suitable solutions to fix the errors?

Please wait! Google Duo facebook community issues loading...


Why should I report an issue with Google Duo?

  1. Pulling issues faced by users like you is a good way to draw attention of Google Duo to your problem using the strength of crowds.
  2. We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
  4. If you are a Google Duo customer and are running into a problem, appsupports.co might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using Google Duo.
✱   Google Duo Report & Feedback Form
Similar problems with the app Google Duo
Yik Yak problems and troubleshooting and solutions
Yik Yak Problems & Solutions and Troubleshooting Guide

On Yik Yak, connect with everyone within 5 miles. All you need to do to get started on Yik Yak is verify your humanity ...

Mastodon for iPhone and iPad problems and troubleshooting and solutions
Mastodon for iPhone and iPad Problems & Solutions and Troubleshooting Guide

Mastodon is the largest decentralized social network on the internet. Instead of a single website, its a network of m...

Discord - Chat, Talk & Hangout problems and troubleshooting and solutions
Discord - Chat, Talk & Hangout Problems & Solutions and Troubleshooting Guide

Discord is where you can make a home for your communities and friends. Where you can stay close and have fun over text, ...

Hoop - Make new friends problems and troubleshooting and solutions
Hoop - Make new friends Problems & Solutions and Troubleshooting Guide

HOW DOES IT WORK? With Hoop, you can make new friends, discover new cultures, grow your Snapchat community, fill your S...

TeamSpeak 3 problems & troubleshooting and solutions
TeamSpeak 3 Problems & Solutions and Troubleshooting Guide

Voice Chat Communication used by Professional Gamers. ---------- TeamSpeak is an advanced voice chat and communicatio...

SpeedLight Viewer problems & troubleshooting and solutions
SpeedLight Viewer Problems & Solutions and Troubleshooting Guide

SpeedLight is a viewer for Second Life virtual universe. It is a lightweight, cross-platform viewer and allows performin...

Free Tone - Calling & Texting problems & troubleshooting and solutions
Free Tone - Calling & Texting Problems & Solutions and Troubleshooting Guide

UNLIMITED TEXTING AND CALLING WITH YOUR OWN PERSONAL PHONE NUMBER FREE TONE THE MOST POPULAR FREE CALLING APP ON THE ST...

Caption Remover for Snapchat* problems & troubleshooting and solutions
Caption Remover for Snapchat* Problems & Solutions and Troubleshooting Guide

*This app is not sponsored or endorsed by, or otherwise affiliated with, Snapchat. Uses advanced computer vision algorit...

Check Out How to Solve Problems or Issues of Related Applications
Google Drive problems & troubleshooting and solutions
Google Drive Problems & Solutions and Troubleshooting Guide

Google Drive, part of Google Workspace, is a safe place to back up and access all your files from any device. Easily ...

Google problems & troubleshooting and solutions
Google Problems & Solutions and Troubleshooting Guide

Get fast access to Google Search with the new Google home screen widget built for iOS 14. The Google app keeps you in...

Google Cardboard problems & troubleshooting and solutions
Google Cardboard Problems & Solutions and Troubleshooting Guide

Cardboard puts virtual reality on your iPhone. The Google Cardboard app helps you set up a Cardboard viewer and inclu...

Google Chrome problems & troubleshooting and solutions
Google Chrome Problems & Solutions and Troubleshooting Guide

Download the new Google Chrome for your iPhone and iPad. Now more simple, secure and faster than ever. Get the best o...

YouTube: Watch, Listen, Stream problems & troubleshooting and solutions
YouTube: Watch, Listen, Stream Problems & Solutions and Troubleshooting Guide

Get the official YouTube app on iPhones and iPads. See what the world is watching -- from the hottest music videos to...

Google Play Books problems & troubleshooting and solutions
Google Play Books Problems & Solutions and Troubleshooting Guide

All the books you love. On the page or out loud. Anywhere you are. Meet Google Play Books for iOS: the one app to en...

Google Translate problems & troubleshooting and solutions
Google Translate Problems & Solutions and Troubleshooting Guide

Translate between up to 133 languages. Feature support varies by language: Text: Translate between languages by t...

Google Ads problems & troubleshooting and solutions
Google Ads Problems & Solutions and Troubleshooting Guide

The Google Ads mobile app helps you stay connected to your campaigns while on the go. In addition to monitoring your ...