4.9
4.91341 star

Total 24 Positive Reviews

Texas Roadhouse Mobile App User Positive Comments 2023

Texas Roadhouse Mobile app received 24 positive comments and reviews by users. Can you share your positive thoughts about texas roadhouse mobile?

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Texas Roadhouse Mobile for Positive User Reviews

ImprovedThis app has improved over the times I’ve used it. My wife and I like to split a large steak and get 2 salads as our 2 included sides. There used to be no way you could order 2 salads as your 2 sides, because you had to order both sides at once from a list that only had salad once. But now you choose each side from a separate list. They also give you a choice to order extra salad dressing, which I really like because their salads are big!.Version: 5.3.0

Pickup to goAlthough they are timely in bringing order to your veh, the past sev times I have been they have left items out of the bag! So annoying! This is not just one small bag, I buy for a family of 4 every time. So normally 3 or more bags of food. Over $100 every time. It would take way too long to sort it all double-checking it in my veh. I live too far away to just swing back by & retrieve my forgotten items! I’ve never called to complain or ask for freebies but hopefully they’ll read this & do better!! As customers we all want EVERY item we pay for, that’s all !!.Version: 5.8.0

Has a few Ui and usability issues but works okCouple of nuts: 1. Does not trigger password managers (input fields for userid/password are not tagged correctly to trigger auto fill correctly). This is a serious usability problem for good security- choosing long unique passwords for every website is necessary hygiene for the modern Internet. This also happens on their desktop website so I suspect fixing that will fix both. 2. No direct PayPal or Apple Pay support. Seriously folks, this is 2022 - unless you have a stripe reader, doing manual entry of CC info is baroque and user unfriendly. Acceptance of mobile payment is still not universal in all TR restaurants, so buyer beware. It’s pretty nice to get on the waiting list early, but the above 2 items are major issues with this app. Not overwhelming, but obvious improvements are necessary..Version: 5.7.0

Need More Options for AllergiesThe app is good, but I cannot use it to order online due to the need for more options or comment space for not cooking on the charcoal, removing the salt from the baked potato, etc. The app is also convenient, but again due to the limitations I have to call the order in which usually results in waiting for several minutes during peak hours for someone to answer..Version: 5.2.0

Best Location OverallBeen to many Texas Roadhouse restaurants throughout the country and this location is by far the best overall. The food is always prepared the same, which is excellent, and the service is just as awesome. Only suggestions: add more seating, and never run out of anything on the menu. (It’s only happened twice but 2 times was enough).Version: 5.12.0

Excellent food with great serviceAlways pleased with their service. Whether ordering on their app or going to sit down in the restaurant for dinner, we have never been disappointed. Fantastic staff. Always friendly. Food is excellent. We just placed an order on their app. Took all of 5 minutes. Super easy and user friendly. Thanks Roadhouse for feeding me and my family tonight for my Birthday. I get to sit in my PJs at home with my most favorite people in the world enjoying a tasty meal I did not cook..Version: 4.2.0

Great App But……I love the app definitely gets the job done I just wish there was an option to rate your order after you’ve eaten it unless I’m missing it??! You also should be able to use the app to tell the restaurant that you’ve arrived, what spot your in, and the description of the vehicle like other apps not through text messages directly through the app. Other than that nothing else and with those cons I really wanted to rate it 3.5⭐️’s but I gave it a barely making it 4! Fix this and I’ll will be back to give you the 5⭐️’s I know you can be!!!!.Version: 4.7.1

UPDATEI want to report the app is working great! A recent update must have fixed the problem we were having. We’ve been ordering without a problem! Thank you!! I have yet to be able to place an order on this app. No matter what we try to order we get a crazy notice about bread and some kind of sauce. We called in our order a few times, updated our app but it NEVER works! Now we just order on the Longhorn app - it ALWAYS works!.Version: 4.5.1

Delicious!❤️❤️❤️❤️❤️If you are reading this, please take my review serious because this is the best Texas Roadhouse I’ve ever eaten it. We arrived in Hot Springs Arkansas on yesterday which was a Monday. We got two steak meals and it was the best steak we have ever eaten. Today is Tuesday and I simply could not pass the place up so I got the chicken fried chicken, which was absolutely amazing. Toward the evening when it was time for dinner of course everybody wanted Texas roadhouse again because it was so good. I decided to get the ribs this time in my husband got the 24 ounce ribeye. It was amazing This place deserves to be featured on, one of the best places to eat in Hot Springs, Arkansas!.Version: 5.16.0

Easy peasy ordering!Sitting out in front of the Texas Roadhouse, listening to the happy chatter as people wait to get into the restaurant. It’s nice and cozy in my car and I can order what I want and wait a little bit, pay for it with a gift card given to me by a dear friend and shuttle off to enjoy my meal in the quiet of my home. Thanks so much for Texas roadhouse’s consistently wonderful food and cheery atmosphere as well as getting modernized by letting me order through an app on my phone, so easy peasy, I love it! Highly recommend to any of you that don’t want to brave the restaurant scene:) A+++.Version: 5.4.1

Good but Side Option ProblemGenerally, this is a great app. I’ve used it many times, and the only problem I’ve found is that salads are not listed in the first forced side order. If you want two salads as your sides, you cannot do it. I’ve tried adding that in the special instructions, and that didn’t work either. The first list forces you to choose no side, then call the store to let them know you want two salads. You might as well just call instead of using the app IF you want two salads as your sides. I hope they will make both lists include the salads and make their special instructions work in the app. Calling puts you on hold forever, which defeats the purpose of online ordering..Version: 4.5.0

Delightful SteaksRegardless of location, can always count on the consistency of being served a good quality, flavorful steak cooked to your liking. An excellent value for the price. The salads and sides are fresh and the rolls brought to the table are yummy. Just don’t eat too many! Cannot comment on deserts as the meal is always more than enough. Service has always been good and staff friendly. Can be a bit noisy, not recommended for a romantic dinner date..Version: 5.7.0

One of the Easiest and Best Food Order AppsBesides the fact the food is always delicious and hot, the app is easy to navigate. It’s as good as ordering on the telephone or directly from a waiter in the restaurant. Once you start choosing your good, the app starts asking questions and all you have to do is press the button. No guessing about sides or how many sides come with the meal, no questions about cost of items, there is always a section after each meal for those “extra” items (extra dressing, extra sour cream) and a section to remove items like parsley (my personal herb enemy), lemon wedge, no butter…I never have to put anything in the comment area. This is definitely the best food order app. The employees are always professional and pleasant..Version: 5.8.0

Great AppThis is real handy and I use it all the time-It’s too easy as I’m eating here about once a week———-one problem though-they seem to turn it off on busy nights-also they make me call to get it brought out to my car after I check curbside on the online order-I’m on Oxygen 24/7 and it’s easier to bring it to me-it’s also cold in Buffalo NY-thanks for your response though.Version: 5.3.0

Almost perfectNot a specific gripe about the app, but about the policy of some local franchises in Northeastern Florida. None of the restaurants allow the use of a delivery service, which doesn’t make sense, when to go orders are available. I was told it was the philosophy of the brand. I’m not sure if I was lied to by my local restaurant franchise owner or if really is a company wide philosophy, but not allowing delivery cuts down on tons of business and in inconvenient. I know I would definitely order more if delivery was available, so I wouldn’t have to leave my party and/or family to wait in a parking lot..Version: 5.13.0

Where’s the 2nd side?I’ve called in many orders to your restaurant without problems.. since now we have to order online, I enter one side with a steak and then enter the second and by the time it takes to click on check out, one of the sides is gone. To get two sides, I end up paying for one of them. Staff doesn’t answer phone calls, so there’s nobody to question about this.. funny how every nickname is taken too so it’s hard to submit this.Version: 4.1.0

We went yesterday for the first time ..We were so impressed, I think we’re going back today. Both the service and the food were perfecto! My husband is a Veteran and they even discount your check for that. Also a private family bathroom which is important when your spouse is in a wheelchair and needs your help. It couldn’t have been a better experience.. A+++++.Version: 4.5.0

The app works as well as the service!Living close to a Texas Roadhouse is a real treasure, especially for a single guy. Great menu and reasonable pieces. But even more than that, the app has worked smoothly and efficiently achieved and every time. Of course none of any of his would matter if the service and food didn’t match up. I am happy to say that my order is always ready on time and delivered to my car hot and fresh. My go-to kitchen..Version: 5.11.0

Does not disappointWe’ve been ordering from Texas Roadhouse almost weekly since the pandemic forced us out of the restaurant and into our home. The to-go app works very well now. A few bugs at the beginning, but all takeout was an adventure until they figured it out. Our location in Hilliard has a separate portable structure next to the restaurant that customers can roll right up to and collect their order. It works great! Brilliant! Steaks cooked to order. You will not be disappointed..Version: 4.1.0

Easy to customizeI just placed my first order through the app, and I appreciate how easy it was to place an order and do small customizations like take butter off of potato. Good first experience. Choosing earliest available pickup time ensures you don’t get to the end of your order only for it to tell you the order time you selected is no longer available..Version: 5.15.0

My favorite GF steakhouse!I’m gluten free snd really sensitive. I’ve never had a problem here in Houston nor in other states. They make my steak plain with butter and salt. My salad without croutons and I also love to get the loaded sweet potato or green remand all of which taste awesome and I never have a flair up! The order comes with rolls and cinnamon butter which I give my kids to eat. We don’t eat inside as my kid has a peanut allergy and there ARE peanuts at every tables and everywhere. So we always get it To-Go. Been eating here about 12 years if not more. Love the staff too. Quality service..Version: 4.2.1

Would not check out! Got blank after tap “place an order”The menu was great, really easy and intuitive to choose the menu and options. However, when I added all the orders and tapped the check out button, it went to blank screen with grey button “place an order” that was not tappable. Always had to go to the place to order in-person. We have wasted 15 minutes every time I tried to order through this app..Version: 4.1.0

Perfect for the Picky OrdererI love this app and they make it easy order and also easy to remove ingredients you don’t want. The only reason I didn’t give it 5 stars is I wish there was an area with more than 20 characters to say if you wanted regular butter (not a fan of the cinnamon butter) and garlic butter, that’s offered as a topping but not on the toppers list to check. I add this every time but it’s almost never included in my order..Version: 4.2.0

One of the best food order apps out thereThis app clearly leverages real time data from the kitchen. Which allows them to adjust expectations on when orders will be received. Many organizations have not learned this logic over the past couple of years. And still just give a standard estimate regardless of the number of orders received. You guys rock!.Version: 5.3.0


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