4.7
4.71147 star

Total 22 Positive Reviews

BCBSM App User Positive Comments 2024

BCBSM app received 22 positive comments and reviews by users. Can you share your positive thoughts about bcbsm?

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BCBSM for Positive User Reviews

Case ManagerMy husband has a lot of medical issues for many years now, so he was told about getting a case manager, so he did. We must say it’s the best thing we ever did. She keeps in touch with him at least once a week and brainstorms over his history, new Doctor appointments and what happened. She has been a blessing. 💜😊👍.Version: 4.6.1

Access and use of siteIt is easy to get around in and allows you to see what you need without phone calls.Version: 5.22.0

Excellent digital supportThank you for providing BCBS app. It streamlines customer inquiries, account information and claims records on an incredibly user- friendly app. The convenience of having this info available via my phone is very much appreciated..Version: 5.14.2

BC/BS appThis app is completely awesome!! I’m able to see what we have to pay before the hard copy of the EOB comes, very helpful!! I spoke to someone in customer service to help me load the app & thankful for their continued help, support & cooperation, awesome people & so helpful..Version: 4.3.0

GlitchyMost of the time the app works great, but then when you really need to see your card you get that message that says try back later. It gives no reason other than my balances aren’t available right now. I’m trying to view my card, so I’m not sure why that would matter..Version: 3.6.0

Much much more than I expected!Having the impression that anything medical and insurance related are a big black hole... but I must say I am very very impressed with this app! (I work in digital myself) The app navigations and information are clear and it straight forward, very user centric. Good work team! Keep it up!!! I only hope all the experiences will be native and not directed to external sites..Version: 5.2.0

Stopped workingI've had this app since November, and it was working perfectly fine until few days ago. I cant even open the app, it would automatically close. I tried restarting my phone, and deleting the app and trying again but nothing worked. I think the new update did something. I really hope they can fix this..Version: 4.4.2

DifficultI have found it very difficult to find a doctor in my network, that is a primary care provider. I’ve tried expanding the search radius,still no luck. When I do find a primary care provider it says that they’re not a primary care provider.I’m not quite sure if they Mean in my network or in general. I finally broke down today and call the one 800 number on the back of my insurance card the customer service rep shawntel was very helpful..Version: 5.1.0

Great app!Great experience and nice functionality..Version: 1.0.1

All my insurance info at my fingertipsThe app is designed very well and very intuitive. I am able to get to all my insurance, health and wellness, HSA, and doctor information in a tap or two. Touch ID and Face ID support is really helpful in logging in quickly. This is one of my most frequently used apps along with my other banking apps, mail apps, and games. Awesome App. Thank you..Version: 3.6.0

Awesome AppThis is the best app for viewing insurance coverage, where your at meeting your deductible, it’s just an awesome tool to have at your fingertips. Beets calling and talking to a person and wasting all that time on the phone..Version: 5.5.0

Review of coverage and responsivenessI couldn't be happier with the availability of help, quality of help, and overall and specific coverage provided by my plan with blue cross blue shield medicare advantage plan. My insurance coverage exceeds my expectations especially when compared to what I thought was reasonable coverage that I was on previously through work. I also appreciate how proactive the services are including recommending and sending applicable tests that I can do at home with no cost to me. Also my results from take home tests came very fast and shared with my doctor so I don’t need to remember to do that myself. Finally they worked closely with my physician specialists to help qualify me for quality of life treatments. Steve Armstrong.Version: 5.25.0

Good reliable careI have had very little issue with this healthcare. We have had some major medical needs, including surgeries and pain care. When an issue has come up, it has actually been resolved fairly promptly. We have been with them for over 15 years..Version: 5.9.0

CustomerI use to use this app all the time. To keep track of payments and my balance on my accounts. Then one day I wake up and it no longer opens. I have deleted it and reinstalled it 10 times the same thing. At this point I’ll just use Mybeaumont app it works great. With the money my husband spends on the insurance a pay you would think they could at least keep the app going. Before you say it’s my phone. I have the new iPhone max plus. So it’s not my phone it’s the app..Version: 4.3.0

Blue Care NetworkThe app is very user friendly! Being able to print or share my information is also extremely convenient! Thank you for considering all of the variables insurance holders encounter..Version: 3.6.0

Unsatisfied and disgusted you guys ain’t no goodHave been nothing but problems since my company switched over . I pay to much money out of my check to have an issue every time I go to use this card . It has been happening since October of 2021. Something needs to be done about this . The service you all provide is very unsatisfied . Then you sit on the phone for about an hour to two hours . You need to be shut down ..Version: 5.9.0

Great appI really like this app with its one stop information availability. And the virtual ID cards were very helpful before I received my hard copy version. Unfortunately since the last update a few days back (11/14), the app crashes upon attempting to open it. I look forward to when it is working again!.Version: 4.4.2

Great appWorks flawlessly for my medical, pharmacy and our of pocket questions. The search works great if I can’t find what I’m looking for. (...all these other poor reviews seem to either be related to the users internet connection or simply their lack of understand of how to navigate properly. I think the setup is great and super easy to use.).Version: 4.2.1

Not sure why this gets such low reviewsI downloaded this to make it easier to check my EOBs and just get a General overview of my account. It easily displays all my information. It sure why it’s got such low raising from people. Used my same log in as the website. No issues so far..Version: 3.4.0

Missing Add to Apple WalletSetup went smoothly and I was able to get what I needed to get done accomplished quickly, and order replacement cards. The reason I gave 4 instead of 5 stars is because they do not allow you to add your insurance card to your Apple Wallet, which I was expecting when I pulled up my virtual card and I thought was behind the times..Version: 5.12.0

Easy to use app!All my insurance info is super easy to find. Includes what’s covered, my costs, I can even look up prescription meds right on the app. So nice not to have to visit the website for answers to plan questions. Highly recommend the app!.Version: 4.4.2

App doesn’t workI rely on this app and it doesn’t work more than it does. Very frustrating. I’ve deleted it and reloaded it and still says oops technical error and no one in technology answers the phone. Ugh.Version: 5.6.0


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