TeamReach – Your Team App App Negative ReviewsTeamReach, LLC

TeamReach – Your Team App Negative Reviews

4.7
4.77705 star

Total 15 Negative Reviews

TeamReach – Your Team App App Complaints & User Negative Comments 2024

TeamReach – Your Team App app received 15 complaints, negative comments and reviews by users. Have you ever had a bad experience using TeamReach – Your Team App? Can you share your negative thoughts about teamreach – your team app?

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TeamReach – Your Team App for Negative User Reviews

Possible areas for improvementI have been using this app for over a year now as a manager for a boys U15 travel soccer team. Conceptually the app is ok, but like everything else their is room for improvement. Firstly the notifications does not always come through. I’ve sent messages to the group and not everyone will get it. First I thought they didn’t have their notifications turned on, but that was not the case. Notifications are not consistent. I sent a group message and my wife who was sitting next to me on the couch did not get a notification that something was posted to the group. Secondly, I recommend their be a way to disable or remove the “maybe” from the RSVP options. When people answer maybe it makes it difficult to know if you will have enough players for events. Thirdly, I suggest you implement a read receipt for messages (like Heja) so the sender can see who have seen the messages especially when we already know the notifications are not reliable. This will let the sender know to contact players directly by other means (text) if an answer is needed immediately..Version: 5.9

Times gone after updateAfter your update yesterday, all the times are gone from the calendar and even when I re-enter them, they don’t save. Tried to recreate the event and it’s the same thing. No times. Also can’t put in a location without turning on my phones location..Version: 4.5

Not bad but sometime sluggishIt’s not too bad an app and does the basics. Some parents have said they don’t always get notifications (yes it’s switched on) so we have to chase them if their kids are playing. Sometimes it’s a bit slow if have multiple teams it keeps swapping the order in the list to show recently updated first. Needs ability to select team from squad and pick positions and who is sub..Version: 4.2

Great until they included adsGreat app until they included advertising..Version: 6.6

Won’t send notificationsNothing I do will get it to send notifications meaning I turn up when training is cancelled. It’s happened twice now because I check the app just before the message is sent and then don’t get a notification..Version: 4.3

PLEASE FIX GLITCHESApp keeps crashing and layout is confusing.Version: 5.9.3

Lacking some featuresThe app is fine for sending communication out to the team and setting up a calendar but isn’t great for sharing pictures/videos and collaboration. One of the most frustrating things is app orders posts by most recently commented instead of most recently posted, resulting in people missing posts. You can’t tag people on the app, you can’t share videos, and the photos shared are terrible quality. I do like the “also known as” feature so parents can add their kids name, making it easier to associate people..Version: 5.9

Good, But Needs WorkIt’s simple and easy to use, however it could use some work. There is a serious lag or glitch that needs to be addressed firstly. It could unintentionally cause misclicks and you are more likely to sign up for the wrong dates because of it. This has caused many issues and frustration in the very large recreational group I’m in. Secondly, there needs to be a tab that shows everything you are signed up for. This would make it easy to see what is upcoming, and also a good way to check for accidental sign ups due to the lag. Thirdly, it would be great if there were alerts. I’m in a large group that includes a waitlist but when you move up from the waitlist to the “yes I’m going,” you are not alerted about your new change in status. This has also led to much frustration in our group and causes people to be no-shows when they don’t know they are moved up. The only way to know currently is to constantly check. Lastly, the messaging should be in a separate location from the main posts to avoid confusion. It is currently all mixed together and feels disorganized and confusing. I do appreciate that it is a simple app without excessive bells and whistles. Easy to sign up for stuff apart from the lag. And you can set limits to how many people can sign up and don’t have to invite people individually. I also like that there are not advertisements; that does count for a lot. With a few interface tweaks this app could be perfect..Version: 5.9

CRASHINGApp keeps crashing when I open it, some days are good, some days are bad. Never had this problem last year, please fix this. I have a iPhone XS as well so can’t be my phone cos every other app works fine..Version: 5.2

Underdeveloped one-trick-ponyThe app is very undeveloped compared to other platforms. There aren’t many admin controls nor do end users have many options. For example, there is no way to block an individual user. Someone regularly spams multiple groups with corny memes daily. Which means I get notifications 6 times for the same corny meme. I could leave the group or turn off notifications for those groups, but that defeats the purpose of the app. Another annoyance is that the direct messages do not go to a separate inbox. Instead it appears visually like it’s just another post among the normal posts/threads with a label that says “direct message.” It’s very easy to miss that the message you’re seeing is actually a direct message because it is not very differentiated aesthetically. Sending DMs to a separate inbox would be far better. Also, there is no desktop version of the app so you are stuck using a mobile device. Unfortunately, Albuquerque’s pickleball scene has decided on this platform as their app of choice, so I’m stuck using it so we can get notified of cancellations, meetups, tournaments, etc. Facebook, WhatsApp, or most any other social media app would be far better to use. Heck, some groups have resorted to text threads as their preferred method of communication. That says something..Version: 7.6

TeamReachKicked off within 2 minutes of using the app - also whilst on not that user friendly compared to some apps we were investigating for a new team app. So we will move on as there must be better leader/team apps that are easy to navigate and to make changes. Also didn’t like the aesthetic feel of the app..Version: 5.7

Can not join a group after loginI could not join a group with code after login, I click the plus symbol, and then try to join a group, but it ,But nothing happens after clicking.Version: 5.7

CrashesI can’t open this app as it just crashes immediately. Very frustrating when you are trying to work out where the team is playing etc!!!!.Version: 5.7

Adding photos extremely buggyCannot add photos from photo libraries despite it saying you can. Very annoying and frustrating..Version: 5.9.1

FeedbackAs admin it would be helpful to be able to “see”who has read the admin messages. As some of the members don’t seem to get notifications it’s hard to know if the message are actually being received and read..Version: 5.9


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