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HoneyBook - Small Business CRM App User Positive Comments 2024
HoneyBook - Small Business CRM app received 38 positive comments and reviews by users. Can you share your positive thoughts about honeybook - small business crm?
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HoneyBook - Small Business CRM for Positive User Reviews
✓ Peace of Mind at its finest for a small business!!As a new, first time, business owner there are so many hurdles to jump through. Systems and credit card payments were my top two priorities, after of course bringing in clients/new work to provide for me & my family. The first thing I noticed was they allowed me to personalize everything! And since I spent a lot of personal time creating a font & colors & logo, that was really cool to be able to use it on all my paperwork. AND THE SMART FILES!!! Wow!! Being able to flip an estimate into an invoice is top notch! The auto fill information is key to saving time and the need of an assistant right away! Not to mention all the contracts ARE MY OWN!! As a one-man band, a licensed and insured General Contractor, my main focus has to be in the field, networking & bring in new work constantly. With the peace of mind that my paperwork is safe and in order is a huge weight off my shoulders! And when I do need help I’ll have them learn HoneyBook! Because it doesn’t get any better!! 🔨🦾 🤩🤩🤩🤩🤩.Version: 1.12.16
✓ Great but still needs some workI love this app because it allows me to manage my business on the go. However, the one major thing I dislike about it is that it cannot do some of the small things that you can do if you were working on the desktop. You are, however, able to log onto your account using the browser on your phone and that allows you to utilize everything that the desktop version has. One issue I’m referring to is that the app isn’t that friendly with creating proposals. If I want to add multiple items and packages I have to go to the browser log in to do that because the app only lets you select one package and hand enter any other packages or items. Overall though, great app. Keep it up..Version: 1.9.52
✓ The best service & app for your businessAs a wedding photographer I've tried almost every client management system for my business over the past 10 years. Almost all of them lacked a mobile app. This was a huge issue for me. As a photographer I'm always on the go and sometimes need to quickly reference a clients details, contract, invoice or questionnaires. With the HB app, I'm always to do all of that quickly and efficiently and I never have to go to some clunky web app instead. Aside from that - The app & software continues to update monthly with new features aimed to help my business grow and succeed. I'm over the moon and so thankful for the HB team. Without them, I wouldn't be able to do 90% of business on the go. If you're a small business owner, definitely check out HoneyBook for your one stop shop for your business. You won't regret it..Version: 1.9.36
✓ HoneyBook has been great for my photography business.HoneyBook has completely transformed how I run my business. The platform is incredibly user-friendly, making it easy for me to manage my projects, clients, and finances all in one place. The automation features have saved me countless hours and allowed me to focus on what I love doing most – serving my clients. The customer support team is also top-notch, always available to answer any questions and provide helpful guidance. I highly recommend HoneyBook to any small business owner looking to streamline their workflow and improve their client experience..Version: 1.17.14
✓ Makes Things Easier.I have really grown to love HoneyBook. It makes running the business a lot easier. The templates for things such as contracts and proposals are very helpful, especially if you’re just starting out. I do wish that there was a way to customize your account more. Like change themes or add colors. Also, I feel like with the scheduling, clients should have the ability to choose multiple dates and times at once instead of having to book a new date and time individually..Version: 1.11.1
✓ Dynamic and UsefulHoneyBook provided me with as much help running my business virtually as anything I’ve ever used. It’s interface is super intuitive and overall value-add is undeniable. I’d recommend spending some time finalizing all the automations and templates outside of the phone app so that you won’t have to edit too much on the fly. But if you utilize every aspect of this service, it’ll take your business to the next level in terms of professionalism, customer experience and efficiency..Version: 1.13.36
✓ Perfect for Video ProductionThis has turned my extremely chaotic business scheduling into an organized one. There are tons of contracts, talent releases, proposals and even package and service templates available. They are fully customizable to you liking. Merge your google calendar's, QuickBooks and previous clients into one place. Now our schedule is available by a link for other potential clients who may be nervous to make a phone call. Just hit “book now” and a new lead is booked with you. The process is easier for both our business and our clients. Also, really digging the ability to keep all our PDF documents, logos and custom thumbnails for our inventory. Everything is custom yet very professional. Thanks HoneyBook! Very happy with the investment..Version: 1.11.12
✓ My world in one app!!Do you know that question about what you would take with you if you were stranded on an island? Well, my answer would have to be this app that tracks absolutely everything I do with my business!! I can wake up look at my app I know exactly how much money I’ve made this year, how many more contracts I have and what I have on my schedule that day!! I have been using HoneyBook for just a little over a year now and I am so so happy, and the scheduling feature is somewhat new to me and I have been using religiously since! Thank you so much honeybook you make my life so much easier!.Version: 1.12.19
✓ Love this app!Love this app and HoneyBooks in general, I just wish they had an optimized version for the iPad though, hopefully that comes soon!.Version: 1.14.27
✓ This is a lifesaverHoneybook has been a lifesaver for my business and my state of mind! I am able to achieve so much more in an intuitive & simple fashion. I feel in control and my clients appreciate that I am walking them through all the steps & anticipating their questions. App is a continuation of the service and it’s everything I need on the go! I’ve just discovered the “Breathe” button and OMG I am so thankful to you guys! I feel very well taken care of..Version: 1.11.12
✓ One of my top 10 allied apps, I would be in the top 3 besting this.I have been a user for over a year and a half and without a doubt I can say that it is one of the best tools I have used and as a systems engineer I have tried many. I did not give it 5 stars because I considered that it still has a couple of opportunities. Complementing it with some business consulting is one of them and would make it unbeatable. It is not new to assume that if you teach your client to sell more it ensures that you will get a piece of their pie, if not ask facebook with their ads experts. A few days ago I connected to Honeybook support chat asking for some guidance with some setback with the tool and the visibility of the proposals after expired and the answer was in a few words is better to seek help elsewhere because Honeybook can not do anything, obviously that person who answered is not the company as a whole but if he represents it at that time with me and analyze, listen or guide with more patience surely would have yielded better results that ultimately translate into more sales for everyone. First opinion so extensive that I give but I think it is worth thinking that there is someone on the other side listening. Manuel from Devppy Digital Agency..Version: 1.14.28
✓ Photography userGreat app when it works properly. I had a run in with my subscription because the app was telling me I wasn’t the owner of my business...but the chat help was very fast and helpful in getting things resolved. If I personally had more business I would absolutely keep the service! The basic photography contract is great and over all the app is easy to use. I would say the chat I kept loosing when I would close the app and had to restart a new one. If your busy business I highly recommend..Version: 1.9.59
✓ Love!This is the first real tool I purchased for my growing social media business. It is truly a comprehensive client management system. I can make files for each step of the onboarding, working, and transfer process. I get notifications in real time to my phone as clients complete steps in each process and I’ve been able to cancel other tools since honey books does so much. I haven’t even started learning through the tutorial library but it’s been a great investment just from what I’ve found clicking around. Referred by Latasha James and she NEVER disappoints.Version: 1.17.19
✓ Great appLoving this CRM so far. A bit scarier at first to set up but looking back it was very easy..Version: 1.9.60
✓ Happy Customer!Since I’ve joined HoneyBook life as a planner has been so much easier. Emails and all the files sent to my clients are all in one place. I love the reminders and how user friendly it is. But most of all I love the customer service support - they are absolutely amazing! I’ve read other reviews about it having potential and to some point I agree. It has the potential to do more but like any app or system it’s a work in progress. Nonetheless I love it and recommend it to everyone I know!.Version: 1.8.16
✓ Working pretty goodPretty good app, keeps me very organized but there is defiantly phone blips that I wish could be avoided ie: deleting drafts! I have been very great full for the program though :).Version: 1.11.16
✓ App needs more functionsGreat desktop but a sub par mobile app.Version: 1.9.28
✓ Honeybook makes thriving in biz so easy!Honeybook is the BEST investment a business owner can make! It makes coordinating ting schedules for my clients so easy, getting signed contracts completed effortless and don’t even get me started on collecting mo eh. My clients find their portals super easy to use and I loveeee the feature when I get a notification about a payment going through and the money falls from the sky! :) thanks for making running my business so easy, Honeybook team..Version: 1.17.51
✓ Great appI love this app because it’s been awesome when managing projects and communicating with clients..Version: 1.13.19
✓ Customer Service is Bad/ Payments don’t workI started by doing a test invoice and payment of 2.00$. Worked fine, used on a project for invoice and payment. Got payment confirmation and customer even left a tip. Two days later I get an email from HoneyBook wanting the customer CVV/ Full Name/ and written proof that this customer owns the card- and HoneyBook gave a 48 hr limit to complete/ so basically They want me to drive 2 hours to have a customer write on paper his personal information- this is not a bank hold either JUST HoneyBook. Ok, I call HoneyBook to see if this can be worked out in a professional manner- nope, no one answers any of the phone lines. Email response is very very slow and doesn’t solve anything. Got a Not helpful Bot on their chat- after getting upset with the bot a guy gets on there and tells me is above him he will get help for me. No help, if nothing else I would like to cancel the transaction so I can talk to customer on phone and have him pay a different way/ nope can’t even get a human from this company. Horrible customer service/ untrustworthy handling of payment transfers. I definitely would recommend you steer clear from this app. The only good reviews I believe they get are fake ones..Version: 1.17.1
✓ Streamlined my sales and service processI own an event venue. HoneyBook was my life saver! It helped me streamline and semi automate my sales and service process. I use it for every step of my sales process, planning process, and even my thank you and follow up process. It keeps all of my clients, paperwork, and communication in one place. The app is great! You still need to access the desktop version for some features but for the most part you can do a good bit on the app. And what the app doesn’t do, HoneyBook is probably already working on an update to make the app more robust. They are constantly updating and customizing their product to their clients needs! But.... you have to use it and work it. Don’t try to operate half out of HoneyBook and half in. Use it for its full potential and it will help you streamline your business sales and service process as well!.Version: 1.9.56
✓ Must Have for Business Owners!HoneyBook is user friendly both in desktop and mobile form! I love that I can use the app on the go to always keep up with my clients. There are so many features from linking my HoneyBook calendar to my google calendar, to scheduling meetings and booking clients, to automations that really help me thrive in my business! I couldn’t be happier with this CRM and I’m so thankful. It’s what has helped me keep up with the demands of owning my own business and ensuring my client experience is seem less every time!.Version: 1.13.12
✓ Great App - Jennifer Trahan Co.I'm super excited to have this app, I hope it makes my life easier. When I select a specific location, I still have opportunities showing up from all over the country and sometimes I have to search the post for the location to be sure I don't reply to a post that is too far from me, then sometimes the posts don't even state where the opportunity is. Don't know what I'm missing?!? The chat would be great if I could see all chats in one place not try and remember who I was chatting with, search them then select chat to read the convo. Wishing posters wouldn't cancel replies only a few hours in when they are asking for names to be tossed into the hat... three posts and it's shut down... I'd like to make them aware of my services too but I can't stalk HB 24/7 to get a comment in. If it's booked that's one thing but if it's not let people continue to add to the pot. (Just my opinion, nothing can be done about that)..Version: 1.6.9
✓ Mobile piece still needs work - not perfect for on the go professionalsI wanted to send my couple a timeline for their wedding, but the mobile application doesn’t allow for that to happen. I had to make the timeline on my desktop laptop.I find a lot of the features on the mobile app are not that great as far as working for the person on the go. I am constantly moving around and only have my phone to use so this is a little disappointing. Also when I ask for help on a deposit question, the auto bot feature says it will get back to me in a day. I Purchased a subscription on the app why can I speak to somebody right then in there?.Version: 1.12.13
✓ Such an indispensable toolI love Honeybook. My only complaint would be that it is in English only. My customers are mostly french canadians and I would appreciate a french version of the app..Version: 1.17.29
✓ Great but wish I could track time from mobile appI really am liking this right now and I’m still in the early days of using HoneyBook. Customer service/support team has been really great. There is one thing I wish and that’s time tracking via the mobile app. I’m a graphic designer and if I’m out meeting with a client or doing a lot of sketching I’m not on my computer and I’d really love for the time tracking to be included in the app. Other than that I like it so far. EDIT: I did find time tracking on the app but it’s difficult to get too. It should be under the TOOLS tab and it’s not you have to get to it in a round about way inside the app..Version: 1.9.17
✓ What the online space needs right nowThis community and platform is the best. Bringing creatives together to support and uplift one another in a sea of competition. It's a breath of fresh air, and a real way to connect with others in the U.S. and Canada. There is nothing like it, and it's only going to get better..Version: 1.6.1
✓ Use it for my coaching businessI heard about this app thru Jenna Kurtcher and I looooooove it. It keeps my contracts and payments all neat and tidy! Love love love it!.Version: 1.9.36
✓ This app is LIFE CHANGING!For real...we’ve went through 3 big name platforms now for client management. We’ve shifted through templates and contracts and questionnaires. We utilized time trackers and tools and organizational guides. And each one has left us wanting more...until we started dating Honeybook. At first...it was cute, it was intriguing and helpful. But the more I learned about it and the more I dove deep into each section of its heart, the more I fell in love. The Honeybook app is so convenient and so kind- to let me access everything on my program...on my phone...anywhere. It’s ever evolving, always updating, and always getting better. But the best thing is that it’s already worlds better then everything else we’ve seen out there. Thank you Honeybook, keep being cute. We love you..Version: 1.9.13
✓ Needs a login for customersI downloaded HoneyBook because my wedding planner uses this to communicate with me, make payments, etc. I love the website from a client perspective & it would be really nice if I could log into the app, get notifications when my wedding planner contacts me, upload images of ideas for my wedding, & have it easy & convenient to use. It would also be cool if you could use this app to search for vendors & look at reviews that previous clients have submitted for the different vendors. I really hope you guys add a customer feature soon..Version: 1.9.25
✓ Love this CRMIt has all the features and I love all the templates ploys customizations. You can make it as simple or complex as you need! The only thing I wish was better is the time log/time invoicing feature. The time tracker works well but the log and invoicing are way too basic. It needs a lot more ways to filter time by date, amount, etc. and select/deselect, plus some sharing options other than creating an invoice..Version: 1.17.33
✓ Great App... however!!This is a great app!! It’s super smooth!! And allows me to do what I need to do! So thank you for that! However I would give this a Five Star if it was also formatted for IPAD. I normally take my IPAD PRO out for client meetings and would like to do more through the APP then it comes to signing in person for contracts! It confuses people sometimes when they can’t actually sign like they would in the stores for credit card. I’ve looked into other apps but in order to do this I would need to use 3 apps total to do one thing! Which is absolutely pointless! The app shows promise but needs to be updated for face to face client meetings. I literally had one client refuse to sign a contract because she legally couldn’t sign the contract and I didn’t have the paperwork to back it up! Please for all that is Holy create/optimize for this!.Version: 1.9.13
✓ Love itI love this app to organize and track my orders for my bakery however I wish it had a better setup for buisness like bakery’s ,food,candy etc, although it is fairly easy to alter to your preferences . I also wish it had a tab to show all completed projects and allowed you to remove or hide tabs you do not use or need . But it is amazing at keeping everything in one place and organizing your projected in the specific stages they are at in your process. I also love that it allows me to email and update my customers and allow they to pay through the link it sends as well , it creates a more professional and secure connection for both my customers and I..Version: 1.12.19
✓ Wow!I’ve heard about HoneyBook from other photographers, and I’m so glad I tried it out for myself! I’m just starting out, but I have loved it so far. Easy to use, so many templates, and it even helps you find opportunities near you. The only thing I wish it had was a way to view templates you are sending to your clients as mobile versions, because I mostly work on my laptop and most of my clients view it on their phones. Other than that, this app is amazing and I love it!.Version: 1.11.16
✓ Highly RecommendI Love this CRM! I’m still working on my automations, however the part that I do have built out works great. I love that they offer so much support and even connect you with independent HoneyBook pros if you want that 1:1 walk through. Also the fact that they are so affordable is LOVE! The only downside I see is when I’m c/p something from my note app or a Google doc to an email it messes up the formatting. However, I have hope that this CRM will only continue to improve as my business grows..Version: 1.12.19
✓ Life as a photographer got easy!I wish I knew about HoneyBook moons ago!! My workflow is smooth sailing. I’ve noticed that clients book a lot easier and faster by sending the proposals. I’m in love! Two things I wish they can have or fix... One, there’s no way I can send a notification of booking to my second shooter or shooters for a double booking, and have them “Confirm” that they will be attending The booked event. Unless I have a “workspace” to chat with them. But even then, I can’t share the timeline I previously sent my client. I have to create a new one to only share with my shooter. I hope you guys can fix that :) Second... I personally would love folders or any other way to place my “booked” jobs in. I would like this so I can only have my inquiries on the dashboard, and only concentrate on those jobs rather then seeing everything and not knowing who I’m working with. It would be nice to be able to just pull jobs I’m working on for that month. Besides those two things, I love everything about this app and the customer service is amazing!.Version: 1.7.0
✓ IPadWould like an iPad version please. Other then that it is Great!.Version: 1.9.60
✓ ALMOST 5 Stars! Love it!This app has saved my life. I own a small business in the wedding industry so it’s very important I have a CRM and tools that are efficient and professional. HB app allows me to operate away from my desktop with replying to inquiries effortlessly and still have access to other clients timelines, etc. I use it everyday, and it holds all of my business information which was in excel and note pads prior (aka a hot mess). The only request I have: I’m a wedding florist so my work is all visual and I can’t quickly add an inspiration photo to the app without sending an email. I can’t tell you how often a client texts me a picture they love for their wedding that’s months away and I want to add that photo they sent to their client files in HB but I can’t unless I send an email. So I have send the photo to my desktop cloud and attach it to their portal only from PC, not the app which would be much more convenient. I hope this helps the app development team! Thank you all for the hard work you’re doing!.Version: 1.17.19
😕 HoneyBook - Small Business CRM Negative Reviews
