MTA TrainTime App Support

MTA TrainTime App User Reviews

What do you think about MTA TrainTime app? Ask the appsupports.co community a question about MTA TrainTime!

MTA TrainTime Pros

✓ Astoundingly well-designed! Is this a transit app?!This can’t be a public transport app. It’s too well-designed. It’s like competent programmers were hired who had a wishlist of design ideas that they wanted to implement from using the MNR and LIRR, and then they actually got to implement it. I feel like user feedback may have also been not only sought out in the testing phases, but also *gasp* implemented. From matching up potential tickets to the train time all in one place to carriage occupancy estimates to showing you any schedule info you might not need (including for the train you’re on, which many apps seem to forget you might need for your post-train journey!), this app has it all. This is a fine example of excellent UX Design, and I wish I had some improvement suggestions, but nope! Keep up the great work..Henry pelVersion: 8.9.0

✓ Great but could be betterI have not one reason to deter you from using this app. I am a student who visits his family every weekend and find it very useful in planning both spending my money and spending time with my family. Although, that dosent mean this app is perfect. This app could be taken to the next level by allowing a quicker and more accessible way to by the tickets, when activating or purchasing the tickets on the train you rarely are allowed service and the experience is slower..DisayteVersion: 8.7.0

MTA TrainTime Cons

✗ Non-Functional App, Incompetent Phone AgentssWhy is there no option to add a payment option outside of making an actual purchase? I cannot input credit card info on the final payment screen. As soon as I input all my card info, it always just freezes and the “Accept & Pay” button doesn’t work. I have tried every single remedy: uninstalling & reinstalling app, using FIVE different internet networks, using different card, toggling “save card” option, among others. Texted chat agent, he/she couldn’t help. Told me to clear SAFARI cache 😂 Called phone agent, within a second of explaining my situation and the remedies I’ve attempted, he assuredly said “there’s nothing wrong with the app” like it wasn’t even a remote possibility, 😂😂 rushing me off the line. An app that has been out for LESS THAN A WEEK has customer support agents that are instructed to advise users assuredly and definitely, “there’s nothing wrong with the app.” 😂 I then called him an ugly name, which admittedly I’m not proud of, before hanging up, but he undoubtedly deserved it..Ecao1999Version: 8.1.2

✗ Used to Be More HelpfulThis app used to know, automatically, what station I was near. And it would, AUTOMATICALLY, select the correct station as my starting point. And based on my ride history, it would know what station I wanted to go to. If I were in Manhattan, it would select Penn for me as my starting point. If I were at my girlfriend’s in Murray Hills, Queens… it would AUTOMATICALLY select Murray Hills as my starting point. It was dynamic and helpful. This no longer happens. But my brain is USED to it happening. This has cost me several missed trains by this point. You guys sapped this app of an incredibly useful feature. And, YES: I have location features enabled..Curefan87Version: 8.5.0

Is MTA TrainTime legit?

✅ Yes. MTA TrainTime is 100% legit to us. This conclusion was arrived at by running over 135,062 MTA TrainTime user reviews through our NLP machine learning process to determine if users believe the app is legitimate or not. Based on this, AppSupports Legitimacy Score for MTA TrainTime is 96.3/100.

Is MTA TrainTime safe?

✅ Yes. MTA TrainTime is quiet safe to use. This is based on our NLP analysis of over 135,062 user reviews sourced from the IOS appstore and the appstore cumulative rating of 4.8/5. AppSupports Safety Score for MTA TrainTime is 96.8/100.

Should I download MTA TrainTime?

✅ There have been no security reports that makes MTA TrainTime a dangerous app to use on your smartphone right now.