4.8
4.85903 star

Total 35 Positive Reviews

MTA TrainTime App User Positive Comments 2023

MTA TrainTime app received 35 positive comments and reviews by users. Can you share your positive thoughts about mta traintime?

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MTA TrainTime for Positive User Reviews

A Great App for those in the New York City Metro AreaThis revamp is stellar! You get train schedules, including in real-time tracking of trains-the previous Train Time app was spotty on this-and ticket purchase capability that is seamless. This app makes my life easier as I tend to almost miss my train-I catch it 9 times out of 10-so the ETA of trains is really convenient for me; and the ticket buying capability in-app makes me appear less disorganized. We in the NYC metro area complain a lot about the MTA, most of it well-deserved, but this app is stellar and worthy of praise..Version: 8.3.0

An Improvement…FinallyAt first glance with minimum use this seems to be an improvement over the abysmal previous [too many] apps. It is good to see some consolidation but it made me wonder why it took so long. The MTA is big, but if you have been around NYC for a while, you know that their previous websites were industry-leading but the apps were industry-crushing. The disparity was puzzling. I concluded the programmers never used the apps in real life and therefore had no motivation to create useful products. This update seems to right many wrongs. Thank you MTA. I cannot believe I am saying that..Version: 8.0

The Best Municipal App of All TimeThe MTA proved that you can go in-house without sacrificing quality. This app is a stunner. It boasts an attractive, very intuitive UI and it’s packed with features. Its developers are clearly rail *fans,* not just employees— they load up easter eggs and always anticipate service changes and respond well to interruptions. My favorite feature might be the car capacity monitor— it saved my life during peak COVID. This app makes me look forward to riding the LIRR!.Version: 8.6.0

Surprisingly, a really good app!MTA’s apps have been kind of all over the place. One app for train schedules and one for buying tickets. Both looked completely different from each other. It was a bit of a mess. The new combined app is really nice. Train schedules are easy to understand and have a lot of useful info without being confusing. Buying tickets is easy and, I didn’t expect this, so is getting a refund! My one gripe is that you can no longer swipe when you need to show multiple tickets to the conductor. Having to tap those tiny left and right buttons is tricky when you’re facing your phone away from you..Version: 8.3.0

Much better than previous versions!This app has come a long way since it’s incarnation. The ability to view schedules and buy tickets in the same app is a great upgrade. My other favorite feature is the ability to see which cars are less crowded. It doesn’t always seem to work unfortunately (maybe not all trains have the technology installed yet) but it is useful when trying to figure out what car might have seats..Version: 8.8.0

Excellent appEasy to use; seamless integration of all the tasks you used to do in two apps. The real time updates to the train route, indicating where you are, how long to the next stop, rider density in cars (though this last one: not so sure how accurate that is or *can be*, but no matter—it’s great to see it tried), clear indication of peak/off-peak… great job, team!.Version: 8.4.1

More Local trains from CTThis Fairfield 5:24 or another early train needs to make a stop at Woodlawn because I have to get off Harlem 125th station to take another train. There are so many staff members living in CT working in NYC. Going home I have to do the same thing take the NorthWhite Plains train to Fordham or Harlem to catch a train stopping in Fairfield. Hospital hours 7am 7p, 7a 8a -8p doctors and nurse.Version: 8.3.0

Exceptional transit app from MTAI’m thrilled to say this app does it all! The latest redesign is so functional and easy to use. On a recent LIRR trip the app guided me through an easy transfer at Jamaica, helped me select a car to sit in and was a one stop shop for my ticket. Great job! This is a great use of our tax dollars. Very grateful as it’s not easy to pull off..Version: 8.3.0

Shockingly good appWe have been trained to expect bad transit apps. But this one is absolutely fantastic. The tracking information updates very frequently, and it even tells you which cars on the train are most full! The purchase system is really fast, too..Version: 8.3.0

Love the app, but miss a feature from the old appI love the app. It has everything I need all in one place, but I wish you could add the old “send notification when” feature. It was useful to not have to open up the app or walk into Penn station to find what track the train was posted on and just being notified on my Apple Watch. That being said, an Apple Watch app would be cool to see too.Version: 8.3.0

A quick ride to the city…Concert tonight and I don’t feel like driving him to the city. Don’t feel like waiting online or dealing with a counter person today. What could be easier than buying the ticket online like this. Nothing! This was quick, easy perfect! I recommend this to anybody.Version: 8.3.0

Everything you need in one placeThis new app is such an improvement over the prior apps. First, it’s very easy to search the train schedule and buy your train ticket directly from the schedule - no more having to go to another app. Second, the app shows all of the stops your train will make, the scheduled arrival time at each stop and, most importantly the estimated time, which is critical if you need to switch across lines during your trip..Version: 8.2.0

Please fix the searchSo far loving the new app and the fact that the tickets can be showed to the conductors without waiting for them to load is really great. My issue is with the search function for trips - if I say I want to arrive by 7 a.m. the search for the new app gives me a train that arrives after 7 a.m. and then all trains after that. The old app’s search would start with a result that would get you to your destination way before and then show you other options..Version: 8.3.0

Make option to show all train times for the dayOverall great app. In the trips tab, there should be an option to show all the train times for the day and be able to load the next day etc (rather than me having to press "depart at" just to see when the next train 3 hours later will come).Version: 8.6.0

Great app!I think this app works great. It’s easy to use and I can purchase tickets anytime I need them. The only reason I have given this 4 stars instead of 5 is because the app can’t be used with Apple Shortcuts anymore. I had the old version set up for my two favorite stations. If the shortcuts functionality was brought back it would be a 5 star app..Version: 8.5.0

Should’ve been this way from the startThe TrainTime app is so convenient and easy to use. I’ve been saying it should’ve been this way all along. It didn’t make since to have multiple different apps for train times and ticket purchases. Nonetheless, the app is great and it makes life a lot easier..Version: 8.2.0

I’m a new travelerI’m a new resident for Fleetwood I enjoy the the silence and peace in the early week days to work and coming back home the staff are very helpful when it comes to get the tickets and help others to get to their destiny , the only thing I don’t like is that I see some passengers using big scoters and take almos 3 or 4 seats at same time and they put theis bough legs in the seats like if they where paying for 4 seats is not fear for other travelers as well . Also I see how some people don’t pay for their ticket they hide in the bathroom and come out like 20minutes later avoiding paying ..Version: 8.3.0

Wish all public transit apps were this good!MNR/M has always been ahead of the curve when it comes to apps and e-ticketing. But this new combined ticketing and status app is leagues ahead of any other transit app in this city, and perhaps country. As both an NY & CT taxpayer and frequent MNR rider, and a rider of other inferior metro-area rails, I’m so happy to see such great work being done by MNR/LIRR with this app and their overall rail service. MNR riders in particular — we are truly blessed with such clean, modern trains, great technology, and a beautiful hub rail station (GC). This app puts NJTransit’s apps to shame (no surprise, if you’ve ever ridden their rickshaws)..Version: 8.3.0

Much improvedThe user experience is so much better than it use to be. The app has worked for months for me with nearly no issue. I’m happily surprised. You also don’t really have another option that lets you see schedules and directly purchase tickets.Version: 8.3.0

Much improved over three appsThe app is much improved over the three separate apps. The previous metro north and etix app were poorly designed and this improves upon them significantly. The new app adds the previous LIRR app functionality to Metro North and uses a unified system. App needs to be updated to add back missing features and new improvements to enhance usability and functionality and integration between the entire MTA system. App is on the right track..Version: 8.1.2

Happy user!I’ve been using this app for a couple months and it is so easy to use and it’s always accurate (sometimes even more accurate than the arrival clock on the platform!). I love how I can bookmark/save trips. The Tickets section is really easy to use and it’s great to have all my purchased tickets right there and ready to be activated. My only piece of feedback is that I would be great to get more info on the tickets types and when they expire. It’s probably in a FAQ but if there was a little info icon next to the ticket types to just clarify the terms that would be really helpful. I highly recommend this app!.Version: 8.6.0

Good but locked out of certain thingsThis app is way better than previous MTA apps. However, I have an old email address associated with my account and there doesn’t seem to be anyway to change the email associated with my account. I’ve hunted online for a fix, but I haven’t found any explanation..Version: 8.6.0

Good interface but a bit slow to loadVery happy that MTA brought ticketing and scheduling together and, on the whole, I find site navigation quite intuitive, so kudos for that. But I find the site rather slow to load, especially in the stations, where I need it most. Maybe MTA needs to work on WiFi at stations..Version: 8.4.1

Great MTA TrainTime UpdateThe new Train Time app by the MTA is a great update. By combining both ticket sales and scheduling it’s “one stop shopping” at its best. It is my go to app which has placed the numerous third-party apps on my phone performing similar functions on the “back shelf”. A needed update which will hopefully be addressed quickly is when purchasing a new ten trip ticket my remaining ticket from a prior purchase appeared at the bottom of “the stack”. The sort sequence needs to be corrected to have older tickets (which expire first) appear first. With this fix the app definitely deserves five stars..Version: 8.2.0

EASY AND FASTSo if you’re accidentally running late and just making it on the tracks and seeing the train arrive you can use this app to buy on the platform without having to wait online to buy off the ticket machine saves you time energy and money instead of buying it on the train if you do run late. Easy straight to the point app ,love it.Version: 8.2.0

Shockingly greatTraveling with the app now and it has loads of useful features: a minute by minute accurate train delay clock - showing for each station, updating as the train makes up time (or doesn’t), an easy to follow route guide that unbolds the stations you stop at in precise real-time, accurate track locations. And including a wallet, easy to activate your ticket and show to conductors. Truly a magnificent transit app. Well done!.Version: 8.4.1

Great but could be betterI have not one reason to deter you from using this app. I am a student who visits his family every weekend and find it very useful in planning both spending my money and spending time with my family. Although, that dosent mean this app is perfect. This app could be taken to the next level by allowing a quicker and more accessible way to by the tickets, when activating or purchasing the tickets on the train you rarely are allowed service and the experience is slower..Version: 8.7.0

Shockingly greatAfter years (decades?) of poor to middling apps from the MTA, I never expected something this good. The UI is very intuitive, it’s stable, and it’s loaded with features that ease my commute. My personal favorite is the ability to export a train trip to my calendar with one tap..Version: 8.9.0

Happy commuterThe app functions well, very few glitches and has all my commuting information, schedules, tickets in one place. I love the function to add a train time to your calendar (too many apps need this and don’t include it) and purchasing tickets is simple with an option for Apple Pay if you don’t have transit dollars to spend and don’t want to go digging for a credit card when you realize that too late! All in all, makes planning my commute seamless..Version: 8.3.0

Train TimeThe train time app is very efficient and effective. It helps you to do all your train transactions, trip planning and information all at the same time. No more worries of missing the train because you have to buy a ticket. What we need now is to get a discount to use the app and then more riders will use it and make less work for the conductors..Version: 8.3.0

Entirely New ExperienceWow. It’s made a giant leap from the previous apps. Everything is consolidated, responsive (so far at least) and the UI is beautiful and intuitive. Love the Apple calendar integration. I hope to see this incorporate subway and bus time & map features and help de-mystify the infamous subway changes and re-routes and send notifications about when (and if) the next train or bus is arriving. To be able to switch between a “normal state”, “current state” and maybe even a “hybrid state” subway map would help clarify things. Apple Wallet integration would be a nice-to-have too for LIRR & MN. Congrats to the MTA dev team, really exciting update for daily users..Version: 8.3.0

Great Consolidated AppThis is a great consolidated app that replaces the need to have separate apps for LIRR train times, Metro-North train times, and eTickets. The app loses one star from my rating because the AM/PM label doesn’t show up when selecting times on my iPad - it only shows up on my iPhone. I have to play a guessing game on my iPad by looking at the resulting trains to see if the hour I selected is in the AM or the PM..Version: 8.3.0

Good ServiceI started riding the Metro North train in Nay 2022. It has shown good service the entire time, even when the trains were late. lThe reason being is because of the people who who the system. I must admit I have only experienced good professional service from the conductors to those who walk the aisle and take the money. I’m giving you guys/gals 5 stars..Version: 8.2.0

Astoundingly well-designed! Is this a transit app?!This can’t be a public transport app. It’s too well-designed. It’s like competent programmers were hired who had a wishlist of design ideas that they wanted to implement from using the MNR and LIRR, and then they actually got to implement it. I feel like user feedback may have also been not only sought out in the testing phases, but also *gasp* implemented. From matching up potential tickets to the train time all in one place to carriage occupancy estimates to showing you any schedule info you might not need (including for the train you’re on, which many apps seem to forget you might need for your post-train journey!), this app has it all. This is a fine example of excellent UX Design, and I wish I had some improvement suggestions, but nope! Keep up the great work..Version: 8.9.0

Much Much BetterCan we ever know where we’re going, really? Actually, this genuinely helps. Clear and intuitive maps, super easy login experience—pulled etix payment info plus all my past trips. A joy to never have to look at the white ovals of the Microsoft word art interface ever again. Flawless execution, v grateful..Version: 8.3.0


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