- 93.8LEGITIMACY SCORE
- 94.3SAFETY SCORE
- 4+CONTENT RATING
- FreePRICE
McDonald's Offers and Delivery App Complaints & User Negative Comments 2024
McDonald's Offers and Delivery app received 43 complaints, negative comments and reviews by users. Have you ever had a bad experience using McDonald's Offers and Delivery? Can you share your negative thoughts about mcdonald's offers and delivery?
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McDonald's Offers and Delivery for Negative User Reviews
✓ The app doesn’t let me order pickup on my local McDonald!This is very disappointing and I would expect more for a fast food restaurant like McDonalds. It only lets me order SOMETIMES and not even in my local McDonalds, one 42 miles away!.Version: 3.16.1
✓ AccessHave the app, built up points, now it won’t let me sign in anymore. Soooooooo frustrating!!!! I even had trouble sending this. Absolutely ridiculous!!!.Version: 3.19.1
✓ DThe app should ask you for your region when setting up the account as the first step you do not lose your time..Version: 2.30.0
✓ From bad to worseFor years have had problems with having to verify location multiple time when placing an order. It would occasionally crash when placing an order. App is in unnecessarily confusing when try to make a change to regular order. So today app said I was logged out. Tried to sign in and got error message. Tried to create me account and app says I am not connected to internet. Deleted and reinstalled and now there is no option to select US as the country. Sigh. So much for software testing..Version: 3.32.0
✓ RidiculousWhat a waste of time. They don’t allow you to use a password. You have to verify through email every time you want to use. Why aggravate your customers? It should be easy to spend money at McDonald’s with their app. Not so here..Version: 3.8.0
✓ Keep it simple, put the checkout bag backThe newest update eliminated the bag to check out, if you would stop changing options, and keep it as simple as possible. It would eliminate the need for future updates. Keeping it simple, Stupid!.Version: 3.25.0
✓ Would be a 5 star rating but….I really like the perks of this app and think it’s super convenient, but the way the app is set up I can’t add the condiments I want to a sandwich for a custom order when I place an online order. Make it so I can add Mac sauce to my bacon McDouble when ordering online and I’ll change my rating to 5 stars.Version: 3.29.0
✓ Doesn’t workFor the past month now I can’t get this app to work. Nothing gets added to my bag so I can’t check out or order from the app at all. Please fix!.Version: 3.24.0
✓ Please helpI tried to order my food from this app but it just gives me nutritional facts about the food and I just want to order. Am I doing something wrong?.Version: 2.17.1
✓ Payment processing not workingPayment processing is not working. Can you allow us not to rate the latest order every single time? Thanks.Version: 3.34.1
✓ WHYSo this app works on my phone but why not on my grandmas phone it’s really wierd so please fix this for iPhone 7 and make a USA language for iPhone 6 if you don’t do it I will give this a 1 star so you better fix it.Version: 2.18.0
✓ Can no longer access the deals sectionI can instantly access other sections but I can no longer access the deals section. It has been purposely made inaccessible..Version: 2.18.0
✓ I don’t see my cartBeen using the app for a while and love it!!lots of points to build so easily, great deals, etc. but for the last few weeks I can’t seem to see the things I add to my cart. I’ll press add, but Idobt see where my items are added to anymore. Please fix this problem. This is a great app. Just inconvenient right now..Version: 3.24.0
✓ Terrible app. Tells me I’ve used deals I haven’t used.Won’t allow me to use daily deals I’ve used yesterday. Also using deals at window sometimes tells me I have to wait 15 minutes before using the deal as if I just used a deal when I haven’t. Terrible app, should get fixed….Version: 3.21.0
✓ Unable to useThis app works occasionally. The tutorial for the rewards keeps popping up and there is no way to exit. Several times now I’ve been able to use a deal because I can’t get out of the stupid tutorial.Version: 3.0.1
✓ Don’t bother!Whatever they did to change it isn’t working. Can’t select country. Can’t X out of screen. Lost my deals/rewards. Won’t let you see any other screen. Pop ups won’t clear off!!.Version: 2.30.0
✓ Doesn’t workOnly some countries are in it. Doesn’t work in US. I attempted this app because the original one wouldn’t work either. Very disappointed.Version: 3.11.1
✓ Cannot Sign-in To Existing AccountI’ve been using the app for years without issues. Then stopped showing Deals. Decided to remove and reinstall app. Now it won’t allow me to sign-in and register my device. I’m tech savvy, but this is ridiculous. Great app when works and signed in..Version: 3.16.2
✓ Not workingThis app has not worked on my iPhone for a month. I’ve tried everything and now it’s stuck on “select your country “ the United States is not on there!!!.Version: 3.28.0
✓ One star for deals, -4 for everything elseThis app is consistently failing. Now there is no cart to check out. I assume this is since the last update. Do you not realize that orders cannot be placed through the app? Or perhaps this is another ploy as with the menu pricing that is anything but consistent!.Version: 3.23.1
✓ Apple's fault for 1 starSo i downloaded this "for iphone only" app on my Mac silicon thiniing Rosetta2 would kick in and i would be able to enjoy ordering food on my Mac. So I was able to download but for some reason the app only is for latin american countries the USA is not an option. I truly regret being an early adopter of Apple Silicon - nothing and I mean NOTHING seems to work as advertised..Version: 2.28.1
✓ Bad UpdateThis new update is horrible. The app crashes before it even loads. The previous version worked fine but they made you update or else you couldn’t use the app. Pointless update if it doesn’t even work.Version: 2.8.0
✓ They forget about you!!!!!Every time I order on the application to eat at the store, the order doesn’t arrive!!! I need to ask after 15 to 20 minutes and the staff have no idea about the order..Version: 3.31.1
✓ Doesn’t Process OrdersThis app is so horrible that I can’t even complete an order because it takes over 15 minutes to process an order, that never happens. I was standing in the middle of the restaurant, the app said I wasn’t even close to the restaurant. It’s one of the worst apps out there..Version: 3.11.1
✓ Should be labeled as Non-US version so others don't waste their timeHow is a US version of this app not available when it's on the iOS store? Wasn't being able to run iOS apps one of the selling points of M1? Very disappointing..Version: 3.6.0
✓ Points lock outThis happened 3 times already so it’s not a glitch it’s smart software every time I reach over 6k points locked out app nothing works Macdonalds only solution is re install the app re install the app they know what they doing people.Version: 3.34.0
✓ Never received my orderI order on the app and when I go to automac the cashier says my order wasn’t in the system and I never received my refund..Version: 3.32.0
✓ Offer couponPlease note offer coupons may mot work because it does not show on the system.Version: 3.9.2
✓ Good app, major naggerIt's overall a good app, and decent experience, except for one small detail. STOP. ASKING. FOR. MY. LOCATION. It's not a "ask every time the app starts," which is annoying, but tolerable. No. It's more akin "ask every time you touch anything around the app at least once, but sometimes 2," which is incredibly annoying, and puts me off both using the app and going to the stores. Just opened it to check the coupons, and it asked me 4 times to allow them to track me. That's beyond reasonable..Version: 3.4.0
✓ Kind of a trashWorks fine, but not being able to use more than 1 reward at a time is a load of garbage. Just makes me want to delete the app and not even bother with it anymore..Version: 3.2.0
✓ Cant Order BreakfastSo this morning i started an order from the app , asked each one of my family members what they wanted and placed an order. I left the house 5 mins later (already paid and the app was trying to give directions). As soon as i am about to turn into the restaurant, the app tells me my order was cancelled. Ive never had this happen to me. I know they have time to start the order what happened to the food ? The manager of the store had to be the one to do this. Never going to this location again, Thanks for nothing. (Still waiting for refund).Version: 3.24.0
✓ Can’t use points after app stopped working!!!I earned several points that were about to expire, so opened the app to use them and it wont let me log in no matter what I do. It sends me a link to my email, then that link sends me back to the reset password page, which sends me the link to my email again. It’s stuck in a constant loop. Lost a lot of points over this. This needs to be resolved!.Version: 3.21.1
✓ 40 minutes wastedI can't express how disappointing my recent experience with this app was. My husband and I decided to give it a try and ordered food for pickup via the app, thinking it would be a quick and convenient process. Unfortunately, it turned into a nightmare. We chose the option to pick up our order at a designated parking spot. However, after waiting for a whopping 40 minutes, we decided to inquire about our order's status. To our shock, the manager, who we approached first, claimed she hadn't received our order. Despite showing her the app confirmation, she insisted there was no record of our order. Rather than trying to find a solution, she left us feeling frustrated and ignored. Desperate to salvage the situation, I approached another employee who finally took our order. However, due to the app's limitations, our selections were not displayed accurately, resulting in an incorrect order. To make matters worse, one of the sides we ordered, clearly indicated in the app, was missing from our package. Exasperated and feeling let down, we decided to cut our losses and leave. Adding to our frustration was the lack of in-app customer service. Instead, users are required to make a phone call, which only added to our inconvenience. This experience has left me disheartened, and I've decided I won't be using this app anymore. It was a huge disappointment, and I hope this review serves as a warning to others..Version: 3.35.0
✓ Not worth the spaceThere are decent deals but the app says error when I try to log in so I can’t use them. I deleted the app because it just doesn’t work..Version: 3.37.1
✓ Funny, I JUST LOST MY POINTS TOOHow can a corporation this big have the worst app on the internet? If it’s not telling me I can’t order something at 4:30 pm because it’s breakfast it’s telling me I can’t order at all because it’s not open as people pick up their orders at the drive-thru. NOW I GET A MESSAGE SAYING MY POINTS (a lot of points) ARE ABOUT TI EXPIRE and when I stop the next day, NOTHING. Can’t order, can’t check my points can’t even log in again, NOTHING! It’s like the app doesn’t even know who I am? WAIT, why don’t I just reinstall the app and return to McDonald Land? Well, because I can’t get past the “Country” part of set up BECAUSE THE UNITED STATES of AMERICA ISN'T AN OPTION! Are you freaking kidding me McDonald’s? You know what else is funny? This never happens at Wendy’s…..Version: 3.18.0
✓ I don’t want to rate every timeThe rate your order pop up is really annoying. Please add a no thanks button. I’m not interested in rating my experience every single time. It should be voluntary, but when I close the notification it keeps popping up. Until you fix this I would be rating it one star every time..Version: 3.26.1
✓ App FailureAfter I earned almost 6000 points the App just died on me!! Can't log in to my App anymore no matter how hard I have tried. I have to create a new account and start from the beginning. VERY DISAPPOINTED!!!! The App did saved me money though and that is the awesome part. Guess they can take away your hard working awards anytime they wants to..Version: 3.14.0
✓ Need to update deliveryNeed to update delivery interface for smoother navigation and better response from app….Version: 3.34.1
✓ Non-US VersionAt least mark this as non-US. Go looking for McDonalds and the links all point to using 'the app', but 'the app' is not for the United States. Disappointing. And McDonalds... you are loosing money because people don't want to wrestle with finding the right version, they just want to order their Big Macs and McRibs in a no-fuss manner. Moving on to another resteraunt.....Version: 3.35.0
✓ US CARDS DO NOT WORK!!If you are visiting Colombia South America your US card does not work! Why there is a card restriction seems silly and beyond me and I hope you fix this because this is just not it..Version: 3.32.0
✓ ProblemsSays extra when it gives options to add sauces to sandwiches. Also it sometimes doesn’t let you add max sauce or sometimes doesn’t let you add mayonnaise. Also when I order through the app it sometimes only gives me the option to go through the drive through so not too happy with it.Version: 3.29.0
✓ Works 25% of the timeAs a college student I take pride in my late night McDonalds. Nothing is more disappointing then a night out with the boys and the McD app won’t work. Hate it. Ruins my night. Don’t even want to chase female tail anymore more. I need my McD. Please fix. Also what’s up with these horrible deals. Why can’t I stack point rewards also. Please rework this system. (as if you’re actually going to see this review).Version: 3.22.0
✓ Refund WarningRefunds are not processed through McDonalds support or the app. If you don’t get your item ordered through the app, support will tell you it is out of their hands and up to the franchise. The franchise will tell you to contact support and your money will never be refunded. Occurred to me once, won’t occur to me again. If you want to order, order in person not the app..Version: 3.18.0
🙂 McDonald's Offers and Delivery Positive Reviews
McDonald's Offers and Delivery works most of the time. If it is not working for you, we recommend you excersise some patience and retry later or contact McDonald's Offers and Delivery.
⛔ McDonald's Offers and Delivery Problems
