Tennis TV - Live Streaming App Negative ReviewsATP Media Operations Ltd.

Tennis TV - Live Streaming Negative Reviews

4.5
4.57524 star

Total 135 Negative Reviews

Tennis TV - Live Streaming App Complaints & User Negative Comments 2023

Tennis TV - Live Streaming app received 135 complaints, negative comments and reviews by users. Have you ever had a bad experience using Tennis TV - Live Streaming? Can you share your negative thoughts about tennis tv - live streaming?

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Tennis TV - Live Streaming for Negative User Reviews

Ok but work for improvement neededI find the app slow and needs some updates - it’s not convenient where everything is on the app.Version: 4.2.5

No Women MatchesIt seems that no-one realized but this app only has Men tennis nothing at all about our great females tennis....!!!!!!??????!!!!!!! It doesn’t even have a tab to select your women favorite.... Could someone explain the reason why this app is only make focus?? Thanks.Version: 2.3.2

No Grand Slams? Dont forget who makes this sport great...the fans!These sports organizations are more busy lining their own pockets than taking care of the fans that built them. why no grand slams? maybe because you sold the rights off to somebody else?? not my problem! why should I have to go to three different sources just watch the sport I love! this app should contain every single ATP match out there if you're going to sit there and charge for it, instead there's a disclaimer saying "you might not get some of the programming but guess what we don't know which ones ....oh and btw you're not getting any grand slams". don't forget who built the sport... the fans. Give us the programming the fans deserve....Version: 1.5

Fix replay for rokuYou cannot fast forward or rewind replays when watching on roku and risk having to start over from the beginning at any time during the match. App developers have been aware of this problem for months and still haven’t fixed it. I tried to work around by casting to tv from my iPhone, but this has many issues as well. If they could fix this I would give 5 stars. I like how replays are available very quickly after the end of a match and that you can opt to have scores and length of time hidden so you really can watch a replay with no spoilers..Version: 4.0.8

App not available on Google playHi, the tennis tv app is not available for download on Google play for my Xiaomi TV. When will the app be available?.Version: 4.0.5

Used to be the best..I’ve had a subscription to Tennis TV for years. I absolutely loved it. When the app revamp launched, I was initially thrilled you could hide scores and avoid spoilers. Unfortunately, the good ideas are half baked and buggy and all the positive features I previously loved that worked well are gone. It is now my least favorite app, buggy, dysfunctional, unintuitive and difficult to make work. From the endless logins, to the poor quality of the stream, the funky way matches are displayed and the fact that the schedule tab simply does not work, if I could give it zero stars I would. It hurts my heart because it went from the best most loved and used app on all my devices to the most dreaded one. Will be moving to Tennis Channel again. It’s more expensive but at least it works. With the way this app is working I might as well set 150$ of fire..Version: 4.0.7

ATP Predictor is fixedFunny all this talk about fixing in the ATP. Now they even fix the predictor in this app. You will never win because they can decide if someone can pick the winners from their phone just before the match is done. I know because I did it for a week it was the only way to keep with the top 10 and I know all these players and stats. Then they switched something on the app so I couldnt. So it is possible to cheat. This includes Kmb17 and captain max who won last year they will always be in front. next year I am sure they will switch the names or something but look who was always in front last year and its the same people. Even with huge upsets they win. lol So take it for what it is. On the whole it is awesome app to watch all the action..Version: 2.3.6

Worst app and website do not buyI paid to watch matches i miss. There is no speed option other then 1.0. Theres is no way to scrub forward so you are constantly trying to figure out where they are in the match. You can only fast forward by 10 seconds. On Mac you cant even use the fast forward because its buried behind the play pause pop up making completely in accessible. All these are basic settings. Its 2021 catch up. Do not purchase until they do!,.Version: 3.0.8

Great content, annoying loginGreat content, but extremely annoying to have to constantly login (especially on the TV app). When it does resume a session correctly, it doesn’t refresh the live matches and suggests watching a match that finished the day before..Version: 4.1.0

ReplaysI get really annoyed that the replays don’t stay up to watch for more than a couple of days . I can’t always watch them straight away so why not leave them up for at least a week and they can be watched when subscribers get free time. You class it as premium but the service isn’t really top notch ..Version: 4.3.0

Subscribtion cancelationIt’s very tricky and complicated next to impossible to cancel subscription. Tried to cancel 3 times and yet they still bill me. Sent emails - no response. Very unreliable service. Becareful, it’s very hard to get out of the trap..Version: 2.3.3

Can’t watch replaysNone of the replays are available to watch. Just a black screen and impossible to reach out to any technical help..Version: 4.0.7

New app is a major let downSimply unusable. Playback does not work. Search does not work. Airplay does not work. Saving videos to my channels is gone. Navigation is slow and buggy. ATP - you really should ask for your money back, I’ll be asking for a free subscription until this app actually works..Version: 4.0.0

AppleTV app is still terrible - late March 2022I updated my AppleTV app because the dev said the excruciating UI lag issue was improved in the latest update. They were right, it's noticeably less laggy - although still terrible compared to every other Apple TV app I've used. However, on the home screen of the app, under Streaming Now, it spoils the final result of some of the matches! The Order Of Play tab - which did not work at all until this latest update - SPOILS EVERY SINGLE MATCH RESULT. There is no setting or preference option to disable spoiler results. Fast forwarding/rewind is still a hot mess - you still can't use native slide/scrubbing for fast forward/rewind like every single other Apple TV streaming service does. You have to click, go down to the play arrow, then slide right to choose 10s, 1min, 5min, 10min, and click on your option multiple times to ff/rw. This app has been a dumpster fire since the release of the first "upgrade" in December 2021. For anyone who is looking for a streaming tennis service, I'm recommending Tennis Channel Plus..Version: 4.0.7

Tennis app was better now even worseNow when I log in I get nothing but a black screen. This is the worst Apple TV App I have ever used. The app has been updated and log in issue is resolved so updated to 4 stars. I have been using tennis app for years. Not happy with upgrade. I have to use pass code every time I want to use. Even if I switch between matches. Change for change sake isn’t always the best idea..Version: 4.0.5

Terrible appThe new app is far from perfect. Always have to sign in and the apps constantly freeze with Amazon Firestick. The image quality is low even though I have a reliable fast internet connection. I miss the old app so much.Not sure if I will renew my subscription..Version: 4.2.0

Some Key flaws with chromecastBiggest issue: I start watching a match on chromecast, lock my phone, reopen my phone, close the app, and then the match restarts from the beginning..Version: 4.2.0

ReplaysI have paid my subscription and I can get everything on the app except REPLAYS the one thing I like to watch… I have sent various emails and I’m getting no where so far this month I’m wasting my money.. Trysha.Version: 4.3.0

Needs ability to download matches for offline viewingVideo freezes ALOT unless you have super fast internet I’m guessing. You must allow download of matches to keep for max 1 week. Come on, it’s not hard to add into the features. Please add. At work, it’s unwatchable, at home my net is fast enough that it doesn’t go out of sync.Version: 2.1.1

Really terrible UXHad issues everywhere understanding the application from start to finish. It’s unbelievable that this app contains all of live stream for tennis globally. Thank god they don’t have rights to GS tennis..Version: 4.2.5

No respond from developers for the negative review???Will be nice to have some feedback from the App developer about futur improvements of this app which was good before the new version…not only feedback for the rare positives review..Version: 4.0.4

Not HappyI have just subscribed to tennis tv. I used to have this app a couple of years ago when the format was quite different. I used to be able to watch replays and classic matches from years before, but now there seems to be no navigation system to access. Is this right or am I doing something wrong..Version: 4.0.4

Not good at allNo live streaming and There is nothing that you can’t have it for free. Absolutely disappointing.Version: 4.2.0

Lots of breaks in streamingWhen on my iPad or on Apple TV there are lots of breaks where the image stops but sound still plays. Tends to be a bit better on my phone but would prefer not to watch on small screen. Also doesn’t show the Grand Slams which is a big negative for me.Version: 2.3.1

Keeps crashing the Apple TVWhenever I pause a game and go and do something, when I come back the Apple TV is off and won’t start as normal; I have to the tv on manually instead of the Apple TV starting it up. Then it seems the Apple TV has reset and is showing random clips from Apple TV+. I have to relaunch the ATP app and refund the game I was watching and of course it has forgotten where I was, so I have to fast forward to try and find where I was. Pretty abysmal integration with Apple TV really. And all this for the pleasure of paying $20 a month to struggle with an app..Version: 2.3.6

Buggy video issues, almost unplayable at timesThe app has some major issues. When watching a live match I have to open and close the app 4-5 times (minimum) to get video to work, otherwise it’s just a black screen with audio playing, regardless of whether I choose SD or HD. After 4-5 times video will usually play alongside the audio, but as an example today’s match (Nadal vs. Zverev in Paris) I had to exit the app and reopen at least 10 times. This needs fixing. The actual quality of the stream is good and the commentary is better than Prime Video, but bugs like this should not exist..Version: 2.4.4

WARNING Video controls do not work properly on TV appThe new version of this app is absolutely terrible. If using it on Apple TV you can no longer simply tap to skip forward by ten seconds. To do so requires multiple steps of taps and swipes and more taps. That is very basic functionality that appears in every single video app ever made—but not in this one. It does not function like an app native to Apple TV controls. The old version was definitely in need of an update, but at least it worked like a video app should work. The new version does not. Do not waste your money on a subscription to this service..Version: 4.0.3

App review / terribleThis is one of the worst app updates. I never write reviews because I cant be bothered but I just had to write this one. Terrible interface, crappy user experience. Never hated opening a app so much. If I didn't love tennis so much, would of deleted every version of this app on every device I have. Go back to previous version, PLEASE!!!! Yes I capitalized that on purpose. *UPDATE* I had to come back and update my review after their app update on Apple tv. My Apple TV is completely updated as well. STILL TERRIBLE. Still takes forever to swipe through menu to get to anything. Still have to log in all the time. Going forward and backward in time through a match is awful. About ready to cancel my subscription and take up needlepoint. TennisTV, Don't bother to tell me to email you because you cant fix one persons experience with a terrible overall app for so many people. So many complaints about this update. Even newest update didn't fix anything. Go back to previous version..Version: 4.0.7

Rip offWorks abut 10% of the time, then nothing for dusk. Do not buy the annual subscription, until they fix this, you’ll before they fix the crappy App, you will be throwing your money away..Version: 4.0.3

Cannot Watch ReplaysAbsolutely shocking customer service. Have reached out via email, Facebook messenger, Facebook comments, Twitter. No reply or acknowledgement. I am unable to watch any match replays despite troubleshooting. I can watch highlights without any issues, but get a black screen every time I try to watch a full match replay. I have requested support, yet nothing. I paid a full subscription which I cannot use. Very frustrating that nobody will get back to me..Version: 4.2.7

Dated and unreliable app - but the tennis is goodCompared to your usual streaming providers the layout and navigation is clunky and dated. Sometimes doesn’t load properly. Moving on from that, feed is unreliable and buggy to my chromecast. Intermittently freezes, loses sound, I need to disconnect and reconnect to stream then slide the timer back to where a match was up to. Also app doesn’t get updated very often. With all this lockdown such things are not cool. Hopefully this provider gets their act together because the tennis is amazing!.Version: 3.0.8

New config is terribleThe new config of the app is terrible - matches are hard to find and when you do actually track them down incorrect messages such as ‘no live matches are currently available’ are displayed despite the players being on court. Matches which have concluded are still showing as ‘coming up’, integration with chrome cast and fire stick seems to have become incredibly glitchy… the list of things I can dislike about this new version is endless.Version: 4.0.3

Disappointed! Videos take a while to loadEven at high speed internet videos take a whiiiiiiiille to load. Sounds comes through but videos don’t. I’m not paying 20AUD for that. If I fast forward with the scroller the video crashes. Pretty bad!.Version: 2.1.3

Ongoing issuesLet me start by saying this is a great service. The app is also great, in the main. The issue I have is the amount of times that the picture freezes as the commentary continues. There is so much good stuff on Tennis TV and it is really well organised. Full matches, replays, players and classics going back 30 years. And there are highlights too... Don’t be put off by the app because you can watch this in a browser or on Apple TV etc. However, with Prime offering the matches now, it is hard to swallow the price of a subscription..Version: 2.3.6

Functional problem and experience improvementGenerally the app runs smoothly and stuff, though: 1. The app’s interface is automatically locked as a straight up (vertical) display every time I exit from a full screen watching. This happens on the iPad app and I always keep the device’s original rotation lock turned off. 2. Search engine is poor on both website and app. It would be so much better if you can categorise replays/highlights/interviews/other kinds of clips in the searching page. And it seems relevance with search key words is not sufficiently considered by the algorithm? When I searched for for instance “federer wawrinka 2012” the first couple of results that came up were not from 2012 at all. 3. Can we have a update that introduces a time mark for a video that I watched before? So viewers can continue from their last watch. Lots of people subscribe for lengthy replays and they don’t finish the hours of playing in the first time watching. 4. A “save for later/watch later” button or an user watchlist would be great!! Thank you very much for your work..Version: 4.1.0

Has some disappointing issues, and is unreliableI like the quality of the streams, and generally there are some good features like the ability to avoid spoilers by hiding scores and how long left in a replay. However there are some things that make it frustrating for me to use: - sometimes replays just don’t work, nothing you do will make it work. I’ve adjusted my review to 2 stars for this. - if you leave the app during a live broadcast and come back later, it can take you to later on in the match. When this happens and the timeline is hidden it’s then impossible to get back to where you were without spoiling it for yourself. The hide timeline feature should only prevent knowing how much time is left rather than just hiding the entire scrub bar really. - airplay only stays on for about 1 min at a time if you don’t touch the app. - there are sometimes periods when I can’t access replays, the screen loads but no video shows no matter how long it is left open..Version: 4.2.2

Subscribed then no longer be able to login. Never seen that.How to login again? No matter how many times reset password, never let you login again. I have to cancel subscription.Version: 4.0.8

The Worst Streaming AppThis app is used a lot in my house, it only streams the matches in 1080P, but the app codec is so poorly written it uses almost your entire internet bandwidth, I have a good constant 63mbps that can easily stream 2 or 3 4K videos from Netflix at the same time, but this app will easily use 40mbps or more of the connection when in use. In my router stats I can see it fluctuating up and down from almost zero to over 40mbps then back to zero, it continuously repeats the cycle and theirs barely a second if that between the speed hike and dropping to zero, as a result it impacts everything else your trying to do on the internet at the same time and slows it down. You only need 3 or 4mbps for 1080P, not 40, the codec of this app is very poor. Over the last 2 years it's been a case of watch tennis or work from home..Version: 3.0.10

There is a reason it’s a 2.3 average rating . Cause these stupid people don’t careI would give this a 5 star because I like how it all works. But my one issue has made me absolutely hate it and delete my account and now give it a 1 star review. Cancelling your subscription is like gouging your eyes out with a spoon. You might as well try to find the cure to cancer.Version: 4.2.0

DisappointedIn the old update of this app you could see the radio for free without paying but now you are forced to pay very high prices please revert to the old update.Version: 2.3.6

Great concept, terrible deliveryTwo stars as it is a great concept and occasionally works, it has the worst IT support and implementation of any App I've ever used. I have provided input to TennisTV many times over the last two years, yet these chronic issues remain. Nonstop errors plague the system. Clicking on "Watch match from beginning" for an ongoing match is as likely to take you to the live feed, which may be in the second set or at match point, ruining the viewing experience. Replay matches may not load for days after a match ends. The app fails more than any other I've used. You have to re-log in almost every day, which gets very annoying over time. Lastly, TennisTV acknowledges their App has been 100% unavailable for multiple platforms for over 4 months (since December 2021!!), so you can't even experience the aggravating errors ID'd above. How can it take 4 months to get approval for a new App on major systems, like Smart TVs and Playstation? I thought it would be down for 24 hours... Again - please note that most of these issues have persisted for years and accept it going in. It would otherwise be a great product..Version: 4.0.8

Unstable ServiceIssues from beginning of subscription. Reported. Frustrating delays in replies. Zero useful results. Impossible to log in on tv, blank screen on iPad. Unsubscribed, ending Aug 10, but no access since Aug 4. Not recommended. Re response from developer, tried delete/reinstall a number of times, powered off iPad, etc. all to no avail. App appears to be stable now but won’t be resubscribing..Version: 4.2.2

Miami OpenJust downloaded app. Disappointed- only men games it seems Where can I find the women’s games in this same tournament?.Version: 2.1.3

Shocking functionalitySamsung tv app has no ability to fast forward, pause or even exit matches. Have to close entire app to get back to home screen. Went 2 hours into a match for it too freeze and nothing I could do. When trying to re-watch couldn’t get back to the spot I was watching without starting from the very beginning . Incredibly poor design..Version: 2.3.1

Fine, but nothing close to what it could be.All in all, it’s a very disappointing app. Not being able to skip more than 10 seconds at a time is very frustrating and at times I got a ‘stream not available’ notification for matches that were live..Version: 4.0.6

Terrible app!The updated version still doesn’t work. Once you started watching the video, you can’t close it. The only way is to close the app and restart it in order to watch a different video. How ridiculous… it’s 2022 now… with all the technology we have and that’s what you came up with. Also can’t cast to google chromecast properly. I had to select to cast the app on TV before I chose a clip. There was no option once you started a video. Trying to fast forward while casting is almost impossible. What more can I say… what a joke..Version: 4.0.5

Used to be greatI have used this app for years and have loved being able to watch matches on demand. The recent update has completely ruined it though. The matches used to be organized by tournament and then further organized by rounds. It was user friendly and easy to navigate the matches you wanted to watch. Now the replays are lumped together under singles replays and doubles replays. You then have to scroll through all the tournament replays together. I used to use this app all the time and now I find it easier to use the tennis channel app..Version: 4.0.6

Always having to loginThe appletv app promises your details so you won’t have to verify and login each time you open it but without fail so you have to spend 2-3mins each time starting it up. Works ok once you get in, but the response times are pretty slow in choosing matches or skipping ahead..Version: 4.0.8

No Answers From SupportAfter receiving an email advising about the new platform, I have tried to ask questions about it and every time all I get back is ‘We have gathered the most common queries asked by you the customers’. However I have questions that are not covered yet all that comes back is the same response. I have downloaded this app onto the fire stick and am finding when selecting a match that is currently in progress, it takes you to the start! What good is that? The only way it seems to be able to watch it live is to hold the fast forward on the remote and after a few minutes you eventually get there. This isn’t progress and is just a hindrance. Also, when using the app on the iPhone and looking to cast via chromecast the options for the two TVs we have are listed but you cannot select any of them. It just smacks of an app that simply hasn’t been tested properly before release. Been with Tennistv for several years and to be honest am now considering ditching it because of the lack of a working app..Version: 4.0.3

Warning!!! Do not pay for this app!This used to be a great app…but in late 2021 there was migration to a new Tennis TV app/website and suddenly my paid yearly subscription no longer worked. (I suddenly had no access to matches and it kept prompting me to sign up for “premium” even though I had already paid) I emailed Tennis TV several times and finally after 5 emails (and 2 months) I got a response assuring me that they were working out the kinks and that that my account was fully paid, and thank you for my patience. When I replied that paying $150/yr and not having access to the matches was unacceptable, and unless they could fix the issue, a refund should be issued, the response was, “ During the migration to the new website and app, unfortunately there have been some teething issues with the app. I can assure you that we are trying to get this resolved as soon as we can. As stated in the terms and conditions however, the app is a free add on to the website. Whilst we try and keep any disruption to a minimum we cannot guarantee that we can supply the content through the app. As the website is operational and the content is available to view across a range of devices. I am unable to process a refund on this.” Wow. The problem is, even when I go to the website (not the app) it rarely works. It allows me to access the “premium” matches occasionally but even if I’m lucky enough to get access, I’m usually cut off within an hour. Tennis Tv advised me to clear my cache/cookies, which I did, to no avail. This is ridiculous. Apple should not allow an app that costs so much and delivers nothing. Tennis Tv should refund the subscription cost to the many unhappy customers. (Check the web, there are lots of unhappy subscribers). Shameful..Version: 4.0.6

Poor UXThe new app offers a really bad user experience. Trying to watch live matches that are available on the website but not through the app?? Very disappointing overall..Version: 4.0.4

TERRIBLE!Tennis are okey but TENNIS TV SUCS. I dowloaded my smart tv BUT I CAN NOT OPEN! Do not bother to buy If they have (0) star i would give.Version: 4.2.0

Pretty decentGood coverage but since recent update only allows one Chromecast feed and still cannot send classic matches via Chromecast..Version: 2.3.1

My GodI’ve been subscribed for almost a year! New season starts! You all redesigned the app! It’s been broken ever since! I’ve reached out to help with the same frustrating questions everyone else is writing in the App Store! Password reset loop! Not recognizing me as a premium subscriber! No response from the help/tech staff! Longest url to log onto an app ever! I could go on but at this point it’s not gonna change! You all see the frustration and yet it’s status quo for ATP Tennis Tv! What a joke credit me or give me a refund please let the craziness END! Frustration Overload! If I could like I’m sure many others would I’d give no or negative 5000 stars review! SMH!.Version: 4.0.5

Hard to NavigateI use this app in order to stream both live matches and replays, a great improvement over Tennis Channel. I also like the commentators (I am NOT a fan of John McEnroe!). However, it is very hard to navigate this site and I find it hard to click just the right sequence of buttons to get the match I want and resume watching when I have to pause it. Can you streamline it or provide a roadmap for the user? Thanks. Also about 1/3rd of the time the audio is ahead of the video about 3-4 seconds which is annoying..Version: 1.5.57

Worst app I’ve ever tried to navigateThis app is honestly the worst app I have ever tried to use. All I want to do is watch tennis on my Apple TV and it is the hardest to try and navigate. It’s super slow, hard to find the latest plays and live streams and forget about trying to fast forward. The developers seriously need to look at other streaming services like Kayo and take note because this is honestly so difficult to use. Please fix these issues!!!.Version: 4.0.8

IOS app is okay but Roku app still needs workI don’t enjoy watching tennis on my iPhone or iPad nearly as much as on my Roku. However since they have converted to the new interface the Roku app is not working properly. Specifically: the fast forward and reverse controls do not work with replays. They work fine with live streams. With replays, however, after you start the replay any attempt to use these controls will start the replay from the very beginning. Also the app requires repeated authentication (every week or so). If these issues can get resolved I will update my rating accordingly. Update: Device is Roku Ultra, model 4670X, app version 4.0, build 38..Version: 4.0.8

Where’s the live stream!?Rafa is playing right now and when I go to schedule to get to the event. There’s nothing just a picture. Says live and nothing else. Disappointed. $20 gone for old videos. I could of gone to YouTube for this. Wasted..Version: 4.0.5

The new version is AWFULThe previous version of this app worked perfectly. Now they have transitioned to a new version and it is truly awful. On Apple TV it logs you out every time you switch to a different match! On the iPad when you exit a match it switches to a vertical orientation and you have to turn your ipad around physically to change it back to horizontal. Did someone design the app without testing user experience? Please fix or you will lose all your users!.Version: 4.0.3

The Worst Tennis TV App EverThe previous versions of the app had their quirks, but, in general (i.e. when they didn’t crash), they worked. This one, though, doesn’t work: the life stream shows a blank screen, the “start from the beginning” shows a black screen, the “Replays” page also shows a blank screen! For a moment I thought that this is some new and cool design that I just don’t understand, but then the app surprised me by playing a “Legends” match. (The “Replays” from the “Library” page also appear to work). The app “thinks” that video is best enjoyed in portrait orientation and “insists” to go back to it as soon as possible, e.g. after the device is turned in landscape, the stream is selected in landscape and the beautiful blank screen is “played” in landscape, the moment you return to the previous screen (to enjoy another play streamed in blank, that is), the app goes in portrait orientation! I’m hoping that this behaviour is implemented also in the AppleTV app since it will be spectacular there! I cannot try the AppleTV app, though, since it doesn’t provide a login page anymore. Instead, it provides a “quick and easy” way to login by asking you to type a 30+ character URL in a browser! I don’t see how the login process can be made any quicker and easier! I’ll be quick to cancel my TennisTV subscription after being a customer for 10 years..Version: 4.0.3

Streaming not workingIt’s been three months since I contacted customer support about content not streaming even though I purchased the annual subscription for $150. They told me that there are known issues with the app, but I wonder if they are even attempting to fix the issue at all given how long it’s been? I requested a refund which was ignored… I’m not very happy with this experience..Version: 4.0.7

Glitches in new appKeep improving and updating….Version: 4.0.6

Better than the last incarnationThis is better than the last Tennis TV app and, at last, the problem of the progress bar giving away the result in replay matches has been addressed (although it’s quite a clumsy implementation). There are still bugs that need addressing, in particular Airplay keeps stopping when the screen blanks which is pretty annoying. Quality of the stream is just about OK with a good signal. Sometimes it won’t play matches that are available, I noticed yesterday that it would only play one of the two live matches showing as available. Needs work..Version: 4.0.6

Improve Apple TV appThis is a review for the Apple TV app. First of all the Roku app let’s you start a match where you left off. The Apple TV version does not. Please fix. Also, you need to add a recently watched matches section so I don’t have to scroll through 20 other matches to get back to the one I was watching the day before. Also, make all the matches 6 hours long so we don’t know who won after the first set. Just add some black screen or adds or something to the end of the match. Content is good. I never use the app on my phone so focus on Apps like Apple TV and Roku..Version: 2.4.4

Don’t waste your money until they update their serviceI’ve never reviewed anything before, but I just have to say that the most recent 1-star reviews say it all. Heard back from customer service and they said “in the meantime, you can hook up your laptop / desktop to your TV via a HDMI”. I don’t even want to know how much money they spent on their developers and new, ugly logo. The old app wasn’t flashy, but it actually, ya know, let me watch tennis. TennisTV should be giving us credits/refunds. By far my most expensive app/streaming service and I don’t think it’d even be worth it for free (in it’s current state)..Version: 4.0.3

I hate this new versionI hate this new app! The whole purpose was to be able to watch matches any time without knowing the result which is now impossible. AND we can’t even see at what time the matches will be played. Absolutely not worth it..Version: 4.0.3

Not working properly on Apple TV 5This app works great on my Mac and iPhone. However it doesn’t work well on my Apple TV 5. On Apple TV 5, I can scroll across menu items. But on each page, if I scroll up or down, the program links are not displayed. I can only see a gray background without texts on it. Thus only the featured video is playable. Also clicking on the menu button of Apple TV remote doesn’t quit the app decently as other apps. Apparently more work is needed for Apple TV 5. Fortunately I can still use airplay. Will give a 5 star if Apple TV 5 is well supported..Version: 3.0.6

Why is it so difficult to search for a game?I didn’t think it was possible to make the app worse but you seem to have done it ! Please make it easier to search for previous games because this isn’t it.Version: 4.0.5

Patience is running thinEver since the release of the new app it’s been a pain. I mostly stream with my Apple TV but for the last 2 months I can’t watch at all. Current version is 3.0.7 and my Apple TV OS is up to date. The app just doesn’t work. Zero. The functionality on the iphone and iPad is still usable but I want the Apple TV since this is the reason I signed in the first place. I will reconsider renewing my subscription if this continues to drag..Version: 4.0.6

Worst update everApp’s new UI and UX is very confusing and not at al organized. Version 4.0.4 doesn’t respect landscape in iPhone and iPad even though the update said that it would fix it. They show games as LIVE when there is no live stream available. Just mark them as NOT SHOWN like you did with some matches. Especify how many matches will be shown by tournament, like the old App. The X to exit out of a match is barely there. Where are the stats while you watched a match when not in landscape mode? The old App had that. This new update feels like it was done by students or by a company that maybe is charging the ATP less than the old developer/provider. A real shame, since you are truly the go to source for tennis matches. Just fix the long list of issues and maybe we’ll stop complaining..Version: 4.0.4

Screen optimizationI find in my iPhone XS and also previously on iPhone that the screen is not being optimized. The control bar just stays on the screen and does not pop out of disappear for a lengthy period. So the scores of the plays are hidden and also the cast button is pushed so far out you cant click on it..Version: 2.0.0

Where are the Australian open matches ???!!!!Paid for the app to watch Australian open matches live and there’s no match to be viewed on it!!! The app looks dated, you click on the schedule and it says there is no schedule available and there’s no Australian open match no live no replay this is ridiculous!! It’s not worth it do not pay!!! 👎🏻👎🏻 Just unsubscribed..Version: 2.0.0

RidiculousEvery time I try and make an account is says my link has expired. Even though I only took 30 seconds to verify. This bug needs to be fixed it doesn’t even work..Version: 4.0.6

Very crashyVideo feed freezes constantly although carries on playing the audio so you have to reload the page again and again. Really doesn't work very well at all on phone or iPad. Seems a bit better on the pc version but this app has got significant problems Pretty good when it works.Version: 1.5.26

Can’t delete subscriptionLike other users, impossible to delete subscription…tells me to go to App Store but I’m App Store all I can see is that I’m subscribed. Dreadful app and a rip off to jot be able to turn it off - avoid at all costs!.Version: 4.2.0

They show the winnerUsed to love this app but now even with the scores hidden they still highlight the winner in blue! Please fix this!!!.Version: 4.0.3

Long time user of Tennis AppRecent changes to the App in Dec. 2021 have Completely destroyed a good thing. For a number of years I have followed tennis on the App. Changes make it impossible to enter the App and Service is non existent. They make it difficult to cancel monthly payment. Would not recommend Tennis TV APP. John Watson.Version: 4.0.3

Ridiculous new appThe old app was working great The new app is a pain, it’s slow and has so many glitches you wanna break your TV Hope they fix it so I don’t have to cancel my subscription!!!.Version: 4.1.0

Not like it used to beThis may not be the case for everyone but since the site upgrade, the performance for me has been awful. I can’t get though a game without hangups. This is true on the phone app as well as computer which are two different internet/data sources for me. I don’t know what’s happened but I won’t be renewing as a result. It used to be so good..Version: 4.0.7

Update even worstHow can the new update can be worst than the previous version (that was already not so good) ?! On apple tv, it’s just painful: the menu button doesn’t have the same behavior than EVERYTHING else on apple tv, even worst, it disconnects you from the app if you click on it to get out of the app. And you have to relog every single time, online (what?!) via a non-clickable neverending url. All that without even mentioning that we had to change our password for an unclear reason. I mean, I pay for that? Please, please, fix this..Version: 4.0.5

DisappointingShould be a great app! Unfortunately, although I have subscribed I still can’t watch anything, as the videos all freeze in the first few seconds or show a 10 second loop on repeat. Would be quite happy to pay the subscription price if it worked. I managed to watch one match and it was great, but since then none of the videos work..Version: 1.5.50

Streaming problemFor the price that we pay, I would expect the app to work whenever i need it to. Cancelled suscription. Never again..Version: 2.1.3

Great Content, Very BuggyFirst, the content is fantastic! I’m hoping in the future, the WTA comes to their sense and joins Tennis TV. It’d be awesome to sign in and choose ATP or WTA and be able to watch all non-GS matches. Second, I’m not sure what changed over the last couple of weeks but the app on Apple TV is pretty bad now. There’s probably a 2-3 minute lag to do anything which makes it extremely frustrating to use. Once it gets going, just like the phone app, it’s perfect. In match stats really offer a top tier tennis experience to make even the casual tennis fan feel like they can understand what’s going on..Version: 4.0.8

Do not even think about thisI am paying, or should I say - my credit card is being abused every month into paying - for a non-existent service from a non-responsive outfit that is Tennis Tv, who don't reply to my emails or contact forms, do not provide access to anything, allow me to login and then fail to provide a single service - but happily keep taking my £9.99 per month. I have asked Apple to help but they have not helped so far. I really don't know what to do. I have even threatened to call the police as how else can I stop my credit card being abused every month without me having to cancel it completely - and if I do then none of my other paid apps will work. If I set up a new credit card, Apple will then happily allow Tennis TV to abuse that card too. I feel like I have been sucked into a scam from which I can't escape other than to sever any and every link I can with Apple - but since I and my family have heaven knows how many iPhones, iPads, Apple Watches, etc, why should I? Unless my problem is resolved, I will urge you all to stay well away from any devices from Apple and anything that connects with them or the apps that they allow to plunder you and your hard earned cash and to exacerbate your debt..Version: 1.5.23

Terrible upgradeSo far it’s been a very ordinary and frustrating experience with this so called upgrade. I’m sitting looking at a black screen…. Trying to watch Aus vs italy which I think is still a live game as I watch but have to keep going back to beginning and try to fast forward to where last saw match… so annoying and this is first experience with newly updated App- give me back the old one!!!!.Version: 4.0.3

FrustratingI purchased the app to watch the atp tour that was not streaming on prime. The app freezes in mid match and even with turning the app off in an attempt to reset it, the app will still not work. I have even hard wired the internet to the tv to dismiss poor WiFi reception. I have not been able to watch the London semi finals after watching the tournament from the start. I will not be renewing the monthly subscription. Very disappointing.Version: 2.4.4

When it works it is greatIt is a very frustrating app and it should be much better .Sometimes it works- but often there is a tremendous amount of buffering. And it’s very hard to manage if you choose to pay monthly-I have been charged for months I opted out..Version: 2.3.6

Watch out for subscriptionI have cancelled my subscription at least 3 times from both the App Store and tennis tv itself and it keeps on trying to bill me. Stay away, the app is getting worse every year.Version: 4.1.0

New platform is awfulThe vast majority of positive reviews of this application pre-date the new platform started in late 2021. The previous platform was great but since the upgrade the interface has been totally changed. Searching is ridiculously complex and even fast forwarding and rewinding has been made incredibly awkward. The new UI looks like it has been modelled on a 1995 VCR player rather than a modern streaming platform. The worst problem however is the failure of the system to login at all on an Apple TV. A six character code must be entered followed by user ID and password on each access to the system. (Who doesn’t maintain login status on an Apple TV app?!) The typical response is a blank screen with no menu and no error message. When I contacted support to advise I had only had two successful login attempts in a month of trying they advised their terms and condition say the service will not always be available.Truly awful. I do not recommend anyone buy this subscription at this time..Version: 4.0.6

Poor serviceI paid for a full year and what a disappointment. I thought they’d be the authority for live streaming! Big disappointment! No Grand Slams and many app bugs and just a lack of content. The old recorded play is interesting but not worth the price. Cable has more and better coverage..Version: 4.2.0

Great concept, terrible implementationI have been a Tennis TV user for almost 2 years, it is a great concept but with ongoing chronic implementation issues and new ones popping up weekly. These are not isolated issues but greatly and regularly negatively affect the user experience. One example of current issue: clicking “Watch from beginning” in the iPhone App on an ongoing match will take you directly to the live feed, which may be in the second set or the post-match interview. This is just one example of an issue that will, hopefully, be corrected soon but it is guaranteed another will pop up next week. The App fails more than any other I’ve experienced, you cannot reliably plan on watching a match or inviting others to come over and enjoy it with you. Ongoing issue: sadly, I had to attempt to use the iPhone app as mentioned above because their App on multiple other platforms (Smart TV, PlayStation) they previously supported has been “waiting approval” for over 4 months. I don’t see how this can still be going on, but it represents other issues persisting month after month with them. I tire of writing to TennisTV support about these issues, greatly hoping one day it ends. Only posting here after years of frustration..Version: 4.0.8

Pretty much impossible to cancel subscription.I have followed your advice in response to another bad review concerning the same issue and it really doesn’t help. There is nothing in each place that allows me to cancel! They is easy to follow anyway 😡.Version: 4.2.0

New app tells you who wonNew app puts the winner of the match in blue even though full spoiler settings are activated. Why in the world would you do this?.Version: 4.0.3

New update has lost me as a subscriberI am fuming right now. TennisTV was one of my absolute favorite services, and I’ve been a subscriber for years. I am regrettably going to have to cancel my subscription and find other means of watching my favorite sport. This is an absolute travesty. The old app worked perfectly - why did you do this? The new app: -has horrible streaming quality. The ball is streaking through the air as if you can only see 1 frame a second. It’s absolutely unwarchable. -Can’t fast forward or rewind at all. Absolutely broken functionality. These issues need to be fixed IMMEDIATELY. Roll back the app if you have to. You’ve just lost a loyal customer of 3 years. I’m devastated that I’ll have to find other and probably illegal means of streaming these matches. What an absolute botch-job from these developers..Version: 4.0.6

Disgusting coverageNo doubles being streamed even though the other Stadium matches are WASTE OF MONEY🥵🥵🥵 I received a reply however the response was contrary to the website spiel.Version: 4.2.7

BAN ME FOR LIFE FROM EVER USING SERVICEI just requested that TennisTV cancel my account and BAN ME FOR LIFE from ever using their service so that I'm never tempted to try it again. Is THAT BAD. And the frustration is too much to bear. It used to be great. But something changed, and now their app for AppleTV is utterly useless. You might manage to login occasionaly, but for sure you will be logged out for no reason, and good luck logging back in. If you ever do log in, don't even think about pressing the Menu button on your remote... because if you press it too many times it will log you right back out. And around and around you will go. I have emailed them about this is issue, the constant logging out by the app, the blank screens of emptyness, and they have never responded. They used to respond... now... NEVER..Version: 4.0.7

New design is terribleThe new design is terrible. Pleeeeease switch back to the old design. The new one doesn’t even make sense, and is inconsistent. Yesterday I could view the order of play for ATP cup and select which day I wanted to see matches for, and today that option is inexplicably gone, both for ATP cup and Adelaide, the option for Melbourne order of play is still there however? Very confusing and difficult to navigate. The old UI was so much more user friendly..Version: 4.0.3

Awful update to the appWhy change something which was already working perfectly? The stream goes offline so many times and the only way to make it go live again is to close the stream/app and reopen it..Version: 4.0.3

This new app is the worse.A simple option to stop playing and go back to the menu, should be a simple task, but NO. This new app in the attempt rotate the screen 90degrees after you miraculously find the little x in the upper right corner to exit to the menu. Rarely have I see so poor interface. In addition discovery I can see that using AirPods with the apps and disconnecting the apps freezes and you can only exit by killing the app. I wonder who does QA? Then to add, since this is a total revamp of the apps, it should not have the rating of all the old reviews..Version: 4.0.7

Horrifying experience on Apple TVTruly awful on Apple TV. The worst parts are an inability to use the slider to move to a point in a replay video and failing that, an inability to fast forward using native remote control functions of Apple TV. Forced instead to use forward in 10s, 1m, 5m and 10m and after each click the forward menu disappears and has to be reopened. Worst still, one can repeat the 10m forward menu open and button press 10 times and then have it randomly start over and you’re back to square one. Surely navigation has to be a priority for a released app. VHS did this better with no exaggeration..Version: 4.0.8

Had a great experience with the app until recently.Is there a reason why whenever I watch a match I am constantly rewinded back like 5 seconds? Just trying to enjoy watching on my iPhone and every minute it seems I’m rewinded back 5 seconds and I haven’t touched anything..Version: 4.2.0

Spoiler problemAnnoyed they have spoilers for replays. They showed a picture of Federer holding the trophy on a replay I wanted to watch. Totally ruined the match for me. Also, there is no option to switch off the time of match on replay so you know who wins the match if you look at the time left. No option to fast forward through warm up on replays either..Version: 2.1.3

Can’t cast my TennisTv app to Apple & Google TV or AirplayHi , I can’t cast my TennisTv app to Apple & Google TV or Airplay. It’s takes about minute to connect to Google Chrom. Then it’s said “ Connected on Living Room TV” but video didn’t play. Spent hours without any success. Very frustrating..Version: 4.3.0

Things could be betterNeed new features like fav player match starting notification, calendar entry of matches, easy and faster UI in the app.Version: 4.3.0

Just okayThe app feels like a less convenient version of the Tennis TV website. I found that myself having to log in every time, not be able to add videos to a watch later playlist, and not being able to preview a video before watching it - just starts automatically. Sticking with a shortcut linked to the website instead. Bit of a shame..Version: 4.3.0

It is a pain to have to have to login over and over again on my own devicesI have the app on my phone, iPad and Xbox, and quite often when trying to connect and use the app I’m prompted to login again and again and again, what a pain.Version: 2.4.4

A massive failWhatever you’ve done, it’s BRUTAL - badly organized, spoilers, and the worst is the slow af responsiveness so that you can’t even navigate… SEND HELP!!!.Version: 4.0.6

Does not work on Samsung Smart TVThe app does not work on Samsung Smart TVs. Every 3 seconds or so an error message pops up that says Connection Lost, making it impossible to actually play any matches. (All my other apps work and the Atp app interface loads so the connection is definitely there, this is just a bug in the app). When I tried to provide feedback/ contact support through the form on the Atp Tennis app site, I found that the form does not work — it just hangs every time you hit the Submit button..Version: 3.0.7

Used to be good but now …Live matches work decently with some annoying glitches but I cannot watch replays. I can’t always catch the matches live so I rely on the replays. Without that the app is not nearly worth the money. Also, is not syncing with the app on my Roku TV so I have to cast it to the TV which again is not ideal for my use. Last time I had this app it seemed to work just fine but not so much now. Too bad..Version: 4.2.0

Difficult to cancel subscriptionThis is an app for a phone. Everything is accessible from your phone, EXCEPT the option to cancel. You have to get onto a laptop or desktop then login and navigate to cancel subscription. After trying to use the mobiles web browser it kept switching me back to the app where there is no option to cancel. No majors to watch? Have to go to sky tv… Pretty expensive, could hardly find any of my favourite players, plus no majors. And last gripe is the change of app, now I can’t use it on my smart tv because it’s stuck with the old atp app. I think making acces easier to switch between being subscribed and not being subscribed should be more readily available. I would gladly switch between months on and off if it was easy on the phone. But not having the cancel button available was a big nuisance, and all the other bugs it just made it an unpleasant experience with my most favourite game in the world..Version: 4.0.6

The New Tennis TVWorst App I have ever seen. The old one was much better. I need to constantly log back in. Menus don’t work. It freezes on a blank screen a lot. Out of floats or missing order of play. Do I need to go on?.Version: 4.0.8

Developers need to fix the many bugsStill doesn’t remove the timeline bar when watching highlights. No idea what the score is throughout!! This is on an iPhone XS. The cost of subscription would have you believe they are constantly updating and optimising. This is not the case, barely any new updates over the past 12 months! Terrible maintenance of an app..Version: 2.1.3

Literally impossible to unsubscribeI have been trying to cancel my subscription with the app for the last week and can’t find a way to do it. The online website says that because I used my Apple Id to do this it need to be through Apple but Apple doesn’t give me an option to do this. The app itself conveniently doesn’t provide a button to unsubscribe. Can you please let me know how to fix this so the app can stop taking money out if my card?.Version: 2.3.3

Chrome cast not working on replaysPlease fix the Chrome cast feature for replays. The stream is extremely choppy and unwatchable. It works fine for live matches but when I try to stream previous games it's a mess. Please fix this asap..Version: 4.0.6

It’s amazing! Just why the cost?This app I would have to say, has the best quality to watch some tennis. No glitches or anything! But I just wanted to watch some tennis cause the tennis tournament was on. But to watch tennis, which is high in cost. Americans right now are having to spend so much money on gas. Hey, I know they’re trying to make some money to keep the app in business, but just why? Cant we just watch tennis for free? I mean, you can make some like top viral tournaments cost for premium, but not all. It makes no sense for someone to spend that much money to watch tennis, when you can watch it for free on tv. I just wanted an app for free on the go tennis to watch, but not one that cost! So please take this into consideration . Thank you.Version: 4.1.0

DreadfulDeserves 0 stars. Since the ‘revamp’ this app is even worse than before. I had cancelled by subscription but decided to try again for one month as there were a few minor tournaments I wanted to follow not being shown elsewhere. Well I haven’t managed to see any of them. For a month now I have had no access to the replays. Communication from customer service (there’s a misnomer!) ranges from poor to non existent. £9.99 for ABSOLUTELY NOTHING apart from irritation. What a shambles. My advice - don’t bother..Version: 4.2.0

NOT a scam, but an average appI've been using Tennis TV for years and have always found their subscribing/unsubscribing process extremely confusing. I did finally figure it out. Re canceling a subscription: cancel on the App Store and then a day or so later go to the App and login. If you're still showing as a subscriber, email their customer service - they are usually helpful enough. Re subscribing, try creating an account first on TennisTV, then subscribing through the App Store. The thing I really can't believe is that there are no scores on the app (Apple TV or iOS devices). Seems like an obvious thing to have on a sports app. The app (and the service in general) is certainly better than it used to be but is form over function..Version: 1.5.26

Customer SupportThey seriously need to work on their customer support as it is clearly lacking..Version: 4.0.6

MixedWe use this app for catch up and it is infuriating when the commentators give the results of matches that are running concurrently or are recently finished. It is possibly beyond your control but the camera work from some venues is poor. From Antwerp for example the angle is so foreshortened that it is too distorted to follow easily..Version: 1.5.57

New app. Can’t restore purchase.I’m a paying annual member. With the new app there’s no way to restore my purchase despite dozens of emails with support and weeks before their replies. Nearly $200 paid with no product anymore and no support..Version: 4.0.3

Much improvedThe feed has much improved and most of the earlier downloading problems seemed to have been resolved..Version: 4.3.0

I see I’m not the only one who HATES this new versionThis version is garbage. Do not waste your money. Cancel immediately if you are a yearly subscriber. I cancelled already. Will not renew until they fix these issues. I can’t believe they launched this with so many bugs/glitches..Version: 4.0.6

New app is disastrous and unusableIf your aim with the new app was to ensure your thousands of subscribers never renew well then congratulations you’ve succeeded. The ‘upgraded app’ is entirely unusable - why did you ‘upgrade’ the old app, it worked perfectly fine!.Version: 4.0.6

AwfulI hate the “upgrade”! It makes me login every time even if I said remember me. I have to to the website enter a code every single time! It is not as easy to navigate on the app. The previous one so much better.Version: 4.0.6

Constantly logs me out!!!Response to developer: yes I have remembered to put remember me on this device on all my devices it still logs me out constantly after 14 days. I really appreciate the response though :-) please fix this . This should have been a five star review! I hate how tennis TV is constantly logging me out and having me login again this is driving me nuts! Not the big tech companies do this unless you ask them to! Stop doing this and I will give you a five star review..Version: 2.1.3

Terrible new versionThis new app is barely usable. It keeps logging you out, doesn't show all the games live, disregards time zones, needs constant restart. They shipped a prototype I think. Glad I signed up monthly because one month was enough..Version: 4.0.5

WadgassarThis is truly the world's worst app in every possible way. I really don't know where to begin with the complaints. I'm not sure I have enough characters. I would give it 0 stars if it were possible. Server is constantly down. Subscription keeps charging me every month even though I cancel every month. Streaming is a joke. It's expensive. Renewing the subscription is like heart surgery every time. I can't login to the site. It is utterly useless in every way..Version: 2.1.1

Lousy new appWhat is going on with this app? Cannot fast forward or refund a spot on the replay tape? Had all sorts of difficulty signing up again after old app stopped functioning. What is going on? Need some improvements in this app.Version: 4.0.3

Mindblowingly bad new environment.This used to work very well. New management of the apps since the end of 2021, a total disaster. (Btw: For those of you who complain there are no Slams: the Atp tour doesn’t own the rights to those. The actual content is excellent, that’s why I’m still subscribed, but the user experience is hellish enough for me to reconsider.) - can’t log in to the ipad app: I have e-mailed tech support every month since December; always the same form reply « we are working on it. » How long can it take to fix such an absurd bug ? - I have to re-login (with a rather annoying procedure involving going to the website) periodically on the AppleTv app even though when I do I’m told I won’t have to do it again. - my preferences clearly state « no spoilers », but, hey, tough luck. - contacting tech support is also quite painful; it is clear the people I’m talking to have no clue what is going on. - is there anybody at the helm ? Hello ? Updated July 19: -watched the Alcaraz match today. About every 30 seconds, the feed « rewinds « back 5-10 seconds. I mean, really ?? -About the developer’s response: NO, it does NOT work: the ipad app will not accept my correct login information. I’ve deleted it, reinstalled, etc. etc. I’ve tried the latest version. It does not work period..Version: 4.2.0

Can’t loginUpdate: I can login from any browser no problem, but no matter what I try, I cannot login into the iPad app, and ONLY the iPad app. So it can’t be a credential problem, must be some bug. Please fix!! Because I’m having to use safari on iPad to watch and it’s much harder to navigate than the app. ———————————————————————————— Original comment: Keeps saying I don’t have the correct credentials, even though I just paid $150 for an annual subscription for that account!.Version: 4.0.8

Change for the WorseThe Apple TV version of this app doesn’t work at all now. After the convoluted login process it goes to a blank screen and a restart gets you back the same login screen. This seems to be a moving target as the software is changed but things seem to be getting worse rather than better. Because the Apple TV is not working, I’m mirroring the iPad version to the Apple TV but once you start streaming a game, there is no obvious way to get back out. Again this is not the way to worked the last time I tried it a month or so ago. The previous versions of these apps seemed fine - so I’m not sure why the decision to revamp them to create the present user unfriendly interface..Version: 4.0.6

Trash app, constant freezingThe video on the screen keeps freezing and the audio continues to play, this makes it unwatchable as it happens very often. I have to restart my app 4 times to watch a match..Version: 2.3.6

If you sign up don’t do it through the app.I got scammed over 12 months of monthly subscription charges because the app kept crashing when I was trying to sign up. Without knowing because they never invoiced me for any of the months, I find out I had been paying for over 12 months. I understand thats partly my fault for not checking my subscriptions (some could say) so I was going to take it on the chin but when I logged in on the app, it wouldn’t give me an option to restore purchase, rather just keep purchasing the existing subscription I had… clearly a glitch. Needless to say sign up and subscribe on their website not on the app to avoid any problems like myself..Version: 4.0.6

You guys should be ashamed of yourselvesWhat you did with this most recent release is beyond incompetent I had so many issues trying to get through the url tht you directed your customers tom like 80 characters long, on apple TV. Have your developers heard of this new new thing called URL shorteners ? I went through the pain of setting it all up on my apple TV, and 3 days later, it asks me to reset my password again. You guys are incompetent incompetent incompetent. Nobody should be allowed to mistreat their customers like this. I do not know what your relation with ATP is, but I will take time to write to them about this terrible experience and I hope they will drop you as a partner..Version: 4.0.3

Needs to moderniseIt’s ridiculous having a paid streaming service with video implementation this bad. Allow picture in picture and split screen multitasking for us iPad Pro users. It’s a ridiculous waste nowadays to just be having a single app open when both hardware and software support this! Lack of progress on this app was why I stopped subscribing last year (after several happy years as a pc only viewer) only to be surprised that over the year almost no real progress has been made. This isn’t a cheap subscription; please give your customers value for money and less sitting on your tush counting beans. Edit: Also come to realise tennis matches seem to be about 30 seconds behind. It’s annoying seeing on google the score of a match that I’m watching, how is it that your lag is 33 seconds ?! When I subscribed years ago the google score report and your feed was almost identical. Yet your prices have clearly gone up..Version: 1.5.50


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