The Art Newspaper Negative Reviews

The Art Newspaper App Complaints & User Negative Comments 2024

The Art Newspaper app received 8 complaints, negative comments and reviews by users. Have you ever had a bad experience using The Art Newspaper? Can you share your negative thoughts about the art newspaper?

The Art Newspaper for Negative User Reviews

✓ Becoming a nuisanceI’m an avid user of this app but must admit it’s frustrating to enter my user ID and password each day in order to read the articles. Why can’t the app remember this information like other apps especially as I’m using the same iPad or iPhone?.Musiquemaestro1Version: 3.0.13

✓ App not showing textThe app worked great until about a week ago and now the story text does not appear. All that comes up is an outline for where text should be. Happening on both my fully updated iPhone 13 and my iPad. Reinstalling didn’t help..FirstyouleapVersion: 3.0.16

✓ No accessThe App would not update the content. I have deleted it and reinstalled it on my phone but it is now void or would not open. Subscribers beware! As per the message below from the Customer Service, if the App doesn’t work you have no access to content and you paid a subscription for nothing! The subscriptions purchased through the Apple App Store and Google Play Store are App only access. Subscribers will only have access to the content through the app and not on desktop. These orders are handled through Apple and not The Art Newspaper..EubéVersion: 3.0.3

✓ Links open in SafariThis is a standard-issue newspaper/magazine app and I would assume it’s just a white label affair, but for one utterly maddening bug that’s clearly not a priority: links to other content on The Art Newspaper site open in Safari, not in the app itself. I’m a paying customer and I can’t for the life of me imagine how that got through QA, other than... there is none? Anyway two stars for the content but I’m probably deleting the app and using the web site going forward, because every single *internal* hyperlink destroys my reading flow..EurofrostyVersion: 2.1.21

✓ My subscriptionI just joined the digital subscription and my credit card was charged, but I can not access the articles in full. What am I to do? Cancel my subscription? Please answer me @asap or I will contact credit company and cancel. Thanks, Judith Bernanke USA.621pvVersion: 2.1.28

✓ The art newspaper app is not workingI have deleted the app downloaded it restarted my phone multiple times and the app is non-responsive and I can’t seem to find any support help to isolate the problem thank you.Daniel SternoVersion: 2.1.21

✓ Crazy amount of data harvesting!I have two big problems with this app: 1) It collects SO MUCH information about you. If you remotely care about privacy you’ll join me in asking TAN to stop tracking so much personal information. If they don’t change their app, use their website because they don’t get half the information the app hands over about you when using the website vs. the app. 2) If you do want people to use this privacy-invasion version of your website, please add some useful features like Dark Mode support. For a paying customer this app is a huge let-down..The End of PrivacyVersion: 3.0.12

✓ Apps across devices don’t syncI really like this app, I use it everyday to catch up on what’s happening in the art world. I mainly use the app on my iPad and save articles when I open it in the morning and then catch up with them at lunch or in the evening. However, when I don’t have my iPad to hand and I open the app on my phone none of the articles are saved in the ‘My News’ section; the app doesn’t sync across devices. This is a pretty standard feature on news apps. Will there be an update to fix this soon? It would make the app far better and allow people to read saved articles whatever device they happen to have on them at the time. With this small change I’d give this 5 stars. As it is, could be better..Misha_sidVersion: 2.1.25

The Art Newspaper works most of the time. If it is not working for you, we recommend you excersise some patience and retry later or contact The Art Newspaper.