Samsung Galaxy Watch (Gear S) App Negative ReviewsSamsung Electronics Co., Ltd.

Samsung Galaxy Watch (Gear S) Negative Reviews

4.0
4.08087 star

Total 169 Negative Reviews

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Samsung Galaxy Watch (Gear S) App Complaints & User Negative Comments 2024

Samsung Galaxy Watch (Gear S) app received 169 complaints, negative comments and reviews by users. Have you ever had a bad experience using Samsung Galaxy Watch (Gear S)? Can you share your negative thoughts about samsung galaxy watch (gear s)?

Samsung Galaxy Watch (Gear S) for Negative User Reviews

✓ S3 Frontier looks awesome but is useless!I’ve had every single Apple Watch from day one but always wanted an S3 Frontier watch so I bought one new off a dealer who had one left in stock. It’s absolutely gorgeous but absolutely useless. Keeps disconnecting from phone. Have reinstalled both watch and iOS app to no avail. Now won’t take calls, rings but says check phone upon answering. I’m not bothered about replying to messages and knew it’ll be reasonably restricted but this is rubbish. Apple Watch just does it sooooo much better. I’ll keep the watch in the hope they fix it. Apple Watch is boring and uninspiring but it’s just works...all the time with absolutely no faults. None! It’s really sad..Version: 1.9.20041602

✓ The Out Dates Ones...I have had an Samsung Gear original for 4 years and could never use it because I did not have a charger for it, I put it off for so long because it was not a necessity. Granted one day I finally catch the nerve to spend a whopping 3.99$ on a little plastic piece... I’ve been so excited to use it with my iPhone but seems as if the dinosaurs roamed the earth wearing these watches (Out Dated, for those who have no sense of humor.) Please don’t forget about us who don’t mind going retro:( I would download this app and flash my cheap “bling bling” To all whom appose! Please allow the great grandfather watch to be allowed back on the catwalk. If it even means bringing it back just for me... I’ll turn this messily two stars into a shining 5 stars! Along with the worlds greatest review! I beg you please!!! Don’t forget us... -The Outdated Ones.Version: 1.8.19070202

✓ Beautiful and solid build but lacks NFC and MapsThe watch looks and feels stunning. I bought aftermarket steel straps and it looks and feels even better. Massive problem is the lack of NFC and Maps on the iOS version. This is well known by Samsung and well documented on line but you don’t read that when you buy a watch - you read the lies put out by Samsung about a it’s wonderful functionality and fall in love. They lied about NFC - it only works on Samsung pay (not google or Apple pay) and then ONLY if connected to a Samsung phone! This was not said anywhere on their marketing bumph. It even seemed unknown to their support staff yet it is on all the forums. Finally you find out and feel thoroughly cheated. Then we come to Maps. Again a lot of bumph put out in the marketing only to find it does not work in the UK with GPS like Google or iMaps. Other than answering ‘where am I?’ the GPS is a useless feature. The interchangeable watch faces are a dream. The notifications and incoming calls are useful The OS is easy to navigate (if a little fiddly for big fingers) The build quality and thrill of wearing it compared to Apple watches, Fitbits, even expensive mech-watches is all there. Just Crap apps not working on iOS and lies from the marketing bumph letting down what would otherwise be a happy happy user. Fell cheated and ashamed I spent so much money on a ‘Fitbit in disguise’(albeit pretty disguise) Cheers Simon.Version: 1.9.19092502

✓ Not compatible, making my watch uselessVery frustrating that you cannot connect older model of the galaxy gear s to this app, as there doesn’t seem to be another app available for this watch..Version: 1.9.19111502

✓ Couldn’t connect to iPhone 14 pro maxI am trying to connect my galaxy watch 4 to the iPhone 14 pro max but it couldn’t connect.very bad application..Version: 1.11.22021602

✓ Horrible app.... ok watchThe Samsung Gear app seems to have 3 useful pieces of information at the top of the screen. The rest of the screen space and app is devoted to a bunch of offers to download more stuff. I thought that’s what the App Store was for. Samsung has a pretty powerful piece of hardware, but it’s hard to believe they did any research on the app/ interface. Of note, they’re promoting two different golf tools.... I don’t golf (less than 10% of the US does). So, why does Samsung think that when I open their app, that this is useful ? Another example... when you open the app you get to look at some number of watch faces. That might be nice to be able to change (a work face, weekend face, etc.); but is that the information that is important to me, out of all the information the watch collected on heart rate, exercise, sleeping, etc. ? Changing your watch face ought to be in some sub menu on the app..Version: 1.6.18060502

✓ Some features don't workI have recently switched to iPhone and have experienced some issues that I never experienced with my previous phone. One issue is the Find My Watch/Phone feature. I would usually lose my phone somewhere and when I would try to find it with the Find My Phone app, it would tell me to connect to Bluetooth even though I'm already connected. I try to connect and it says it failed to connect, even though my watch IS connected to the phone. Another issue is when connecting to a new phone, I lost some watch faces and could never get them back. There was a Fallout watch face that I had and when I connected to a new phone, it completely disappeared from the Galaxy store. Same with Samsung internet browser, completely gone from the store. It doesn't even show up on the phone app's built-in Galaxy store. I would rather recommend the Apple watch for better compatibility and a wider variety of features..Version: 1.9.19101102

✓ Need iOS supportMy galaxy watch 5 needs iPhone support now!!!!!.Version: 1.11.22021602

✓ Not workingIn ios 17 not working.Version: 1.11.22021602

✓ Galaxy 46mm LTR Needs more iOS compatibility!!Close to a great app but.... Would be great if you could update the Galaxy watch app to allow NFC- Samsung pay, text message reply/send support! My current work around is syncing Watch to mates Galaxy S7 to set up NFC and the run watch on cellular only! Now not synced to any phone I won’t get notifications of text or emails pushed from phone. I can make/receive phone calls perfectly this way but when texting my watch uses different (Telstra one number) number! People can only text me via that “random number” when through cellular. PLEASE UPDATE TO INCLUDE COMPATIBILITY FOR NFC AND iMessage or SMS texting..Version: 1.8.19021402

✓ Crap app!!When I got my Gear S3 watch about 3 years ago it worked well with the app on my iPhone, but since the recent updates the watch loses connection with the app all the time & therefore messages etc. do not show up on the watch. The reason I got the Samsung watch was for the style of it as I thought it looked better than an Apple Watch & I still like it but they need to do something which maintains the connection between watch & app/iPhone to improve reliability!!.Version: 1.11.22021602

✓ Hours spent trying to connect to iPhone 14I changed from Samsung to IPhone 14. I've been successful in pairing to the watch only after several hours of trying over several days. . It finally connected after doing exactly the same procedure as I had done dozens of times before. I can understand why some people would give up. I ordered a new watch because I was convinced it wasn't possible to pair up.. I don't know who l should be disappointed in...Apple or Samsung..Version: 1.11.22021602

✓ Isn’t compatible with iphone and galaxy watch 4Hi, i have an iphone xsmax which is updated to the latest ios. But due to the new software of the galaxy watch 4 it does not connect with the iphone. Please make an update to the app that allows the watch’s software to be compatible with the iphon’s ios. I have been this app for quite a while now and there were no issues with the gear s3 frontier. My previous watch broke and i would really appreciate it if the developers would consider my suggestion. Much appreciated. M.UmerFarooqKiani.Version: 1.11.22021602

✓ Watch4Doesn’t work with watch 4.Version: 1.11.22021602

✓ Galaxy Watch5 Pro Bluetooth (45mm)Pls pls do something for pair Galaxy Watch5 Pro Bluetooth (45mm) to iPhone ..Version: 1.11.22021602

✓ Purchasing Paid AppsThe general use of the app and how it functions with the Samsung Gear S3 is relatively good, however there is a huge fault in the system when it comes to paid apps. Unfortunately the paid apps will not appear in the App Store on the phone or the watch itself. This limits the use of the watch itself massively as one of the main reasons for buying the watch was for some of those paid apps. I feel it’s an issue that really needs to be looked into by Samsung..Version: 1.6.18020502

✓ No support for Galaxy watch 4I’m using an iPhone 12… how is there no support for a galaxy watch 4???? Brutal.Version: 1.11.22021602

✓ Incompatible with iPadWon’t work on my iPad. ☹️.Version: 1.7.18082402

✓ Not connect IOSWhy samsung not thinking about apple users or IOS works on this app.Version: 1.11.22021602

✓ Galaxy 4Got my new watch Galaxy 4 watch today. Went to pair it with this Samsung app. App doesn’t have Galaxy 4 as an option. So I proceed with one of the other watch options and it’s finds my watch G4 Classic. But doesn’t pair even though my Bluetooth clearly picks it up. Shut down the app, rebooted, same with Bluetooth turned on and off, the watch itself- same, reinstall the app you name it, still doesn’t pair. Got an expensive piece of equipment that can’t be used, what a disappointment.Version: 1.10.21040802

✓ Was ok now doesn’t workI have been using a Samsung S3 Frontier watch for around two years and recently I’ve been experiencing a number of glitches particularly with my running apps not responding or updating properly. Having reset my device I am now unable to restore or download any apps to my watch. I can get to the last stage with the watch stating that I need to sign into Samsung account on my phone however when I press the account option on this app, I get the spinning wheel of death. Likewise when I try to look at the Galaxy App Store through this app, I just get a loading screen with again a spinning wheel of death. Very frustrating!!.Version: 1.9.19123102

✓ Very FrustratingVery frustrating App. When it works it’s great. Sadly whenever an update is released I always strike problems. Downloaded the latest update yesterday and all of my data has disappeared from the app, even though I backed it up! The app is now connecting with my watch but no data is flowing through to the app. I wish new updates were tested thoroughly to prevent these incredibly frustrating issues. No one from Samsung seems to care.Version: 1.7.18081402

✓ Not able to download appsI am very disappointed with Samsung galaxy active watch. I bought it today only to find that it doesn’t not support messages, email, what’s app with my iPhone. I can not even install phone app on my watch. I get notifications of missed calls but that’s it, no option to download the apps. I can only have few apps visible on my galaxy wearable app. For the £199 I paid it is definitely disappointment and will go back to the shop and replaced with fit bit 2..Version: 1.9.19111502

✓ Not compatible with Galaxy watch 4Iphone doesn’t connect with Samsung Galaxy watch 4. Please share the solution for the same..Version: 1.11.22021602

✓ Gear s2 no longer worksI’m not sure what happened. My gear s2 worked fine about a month ago. Recently I changed my gear s2 battery. After that I have to reconnect my watch. I saw there was an update, so naturally, updated the app, but now I can’t re-pair my gear s2 to my iPhone 11 Pro. I see the gear s2 in my iphones Bluetooth settings. I also see the gear s2 broadcasting Bluetooth in this app. In this app, I see the “LE” connection only and when I go to connect, it just times out. After much research, I found that other users have the same issue, which leads me to believe it’s an issue within this app. Please test, isolate, and resolve this issue. Thank you. Support has reached out to me, which was the next day! Thank you for responding so fast. Adding a start for support response. :) Unfortunately, the suggestions provided haven’t worked. I’ve forgotten the gear s2 in the Bluetooth settings. I’ve watched the support video. The app “sees” my watch. It just times out while attempting to pair. I’ve uninstalled the app and reinstalled it. I’ve reset my network settings. I’ve rebooted my iPhone. I’ve reset the galaxy watch. I’ve turned all radios off, except for Bluetooth. I’ve gone into airplane mode, rebooted my iPhone, then turned on Bluetooth. All to no avail. I’m on iOS 14.7 with my iPhone 11 Pro..Version: 1.10.21040802

✓ Watch 5 Not compatable with my IphoneHi Samsung, you have missed to update compatability for New Watch 5 to be paired with Apple Iphones. Frustrating.Version: 1.11.22021602

✓ Good but not greatHopefully Galaxy or Gears watches lovers able to see more apps features and functionality available similar to pairing with Galaxy phones in the near future and improve notifications and apps/watch faces availability for iphone users. Google maps and compass will be a good start!.Version: 1.7.18101602

✓ Don’t botherReally awful app, has always had its problems but is now totally useless. Had to perform a light reset on my watch, reconnected to the app and went to re-install my previously downloaded watch faces. Have been unable to do so, and the app constantly freezes when I select certain watch faces. Have also tried installing brand new watch faces straight from the store, doesn’t work. So I’m stuck with the default watch faces that come on the watch, it really does amaze me that a company like Samsung are unable to produce a half decent app for iPhone users (the health app is also very buggy) What a load of rubbish..Version: 1.9.19123102

✓ IPhone connectivityI did tons of research and made my decision to get the galaxy watch for my iPhone X. I have never written a review before on the App Store so when I say I am trying my best, I really am. I am ok with all that the watch cannot do when connected to my iPhone. The problem I mainly have is that every few hours or so my watch loses Connectivity to my watch. I went to the Samsung store this morning and they simply reset the watch and it worked for a couple of hours. Now it’s not working again. It is not connecting to my phone even though it shows on my phone that it is connected to the watch?! Also, why are there two galaxy watch icons on my Bluetooth settings? Anyone????? I am not just resetting the watch every few hours..Version: 1.9.19082602

✓ Kinda IrritatingI was gifted a galaxy watch and I knew there might be a few little bugs due to me owning/pairing up to an iPhone but the amount of issues i keep having is ridiculous!(going on my 2nd month of owning the watch) I’m constantly having to restart the watch and/or my phone simply because they don’t want to pair, if I want to get phone notifications through to my watch I have to have the app open/running in the background and it drains the battery so fast!, and whenever I try to download a new watch face or app for my watch from the wearable app itself I get a million error messages or it force closes itself out and I end up giving up on downloading things. :(.Version: 1.10.20120302

✓ Cannot get it to connectI just recently purchased a new phone and cannot get the watch to connect to my iPhone 15. I have an old Samsung s20 which the watch connected to with no issues. But now the app says the same thing - turn Bluetooth off and on, restart watch. I even reconnected it to the old phone with no issues just to try and problem solve and to completely delete the watch from the old phone. Once I tried again to connect the watch to the iPhone I was met with the same troubleshooting prompts. I didn’t have this much issue with the galaxy buds connecting to the iPhone Disappointing.Version: 1.11.22021602

✓ Stopped workingSo everything was fine since I purchased the watch a couple of months ago, but suddenly (it happened overnight, no IOS update or watch iOS update happened), whatever app notification I have blocked on this app stays blocked only until the watch is turned off, as soon as I turn it on, even though the apps are still blocked on the app, I have to block them again on my watch. Not only that, but the icons (graphics) that used to match those of the actual apps (e.g. eBay with white icon), shows up as an orange icon, the same for all of the remaining notifications. UPDATE Feb22: After seeing the developer response you clearly did not read my review. I know how to block the apps in my watch, the problem is that they are unblocked once I turn off the device and on again (belattery dies, etc), I have to manually block each app again even though they were already blocked both in the app and in the watch. Please fix this annoying bug, was thinking of buying a 2nd watch as a gift but not with bugs on the app like this..Version: 1.7.18122002

✓ Frustrating!!I love samsung watch but very annoying we cant get all watchfaces etc available. Why cant this happen? Not sure why paid watchfaces & apps arent allowed. Its very strange. Thinking of changing to Garmin Fenix 5..Version: 1.7.18101602

✓ Watch is great; app stinksI just got my Samsung Gear 3 about a week ago, and was able to hook everything up relatively easily. Only problem is the health app on my phone is no longer displaying my sleep records. On my watch, I can only view it up to a certain period of time, but within the past few days, my sleep records are just gone on my phone. I tried searching for the separate “S Health Sleep” app to no avail, it just wasn’t showing up in the list of downloadable apps. Also, having to download the app watch faces from both your phone *and* watch kind of stinks, especially when you try to download one and it just sits there at 0%. Cancelling the download and restarting it works about 60% of the time. I get that having a Samsung and iPhone device syncing together will never be perfect, but I feel like these are some flaws Samsung should really try and resolve..Version: 1.7.18081402

✓ Does not work anymore with iPhone 13It used to work perfectly with my samsung active 2, now it does not work nor send any notifications, i already reset the watch and started the whole process from scratch but still doesn’t work although it says it’s connected to iPhone 13 ! Any suggestions thanks.Version: 1.11.22021602

✓ Ne fonctionne pas avec Galaxy whatch 5 pro merci de mettre à jourNe fonctionne pas avec Galaxy watch 5 pro merci de mettre à jour.Version: 1.11.22021602

✓ So far seems to be a good Working progressHave iPhone 7+ connected to s3 frontier definitely useable minor problems here and there that appear and disappear here and there keep up the good work being able to increase and decrease lift sensitivity to wake without snapping wrist would be a good addition would love Apple Music app would be great to see apple play ball for full support and access but maybe one day.Version: 1.8.19021402

✓ Good watch, is ok with iPhoneI really enjoy this watch. Great look, feel, operation, constant good really. The odd loss of connection with my iphone8. And unfortunately that's the problem, i own an iPhone. That means i lose out on s voice, replying to messages and a few other functions that really make the watch great. I still enjoy the watch, it's just a shame to be punished for not having a Samsung phone..Version: 1.7.18101602

✓ Doesn’t work with IPhone XSMy Gear S2 used to work with my IPhone with the Samsung Gear S app, but after the upgrade to the Galaxy Watch app, it will no longer connect to my watch. The watch connects to the Bluetooth on my phone, but the app will not connect to let me finish the set up on my watch. The watch works perfectly other than that, but most of the features are useless if you don’t connect to the app. Guess I will be finding a new smart watch brand. ***Update regarding response from developer: No, I did not connect my watch to Bluetooth before the app. I followed all of the instructions exactly, including removing the watch as a previously connected device, checking for updates on both the app and the watch, and doing a hard reset on the watch. Look at ALL of these recent reviews from people who say they can’t connect since the app updated. Stop blaming your customers and fix your crappy app!!.Version: 1.10.20073002

✓ B MandersSo the watch is great I love the style of it and when it is connected to my phone it works well I enjoy the fitness apps. The problem I seem to have is the app it doesn’t connect to the watch automatically there’s always an issue when I update it. Last week the app wasn’t working so I tried as I have in the past to remove it and reinstall on my phone and now I cannot get it to work at all and the watch is wanting to connect to it so it is useless too. This is very frustrating. There seems to be very little help available in sorting this issue where do I go to get it sorted ?.Version: 1.11.22021602

✓ New watches ???Update the app. Just supports upto watch3. We are at watch 6 now..Version: 1.11.22021602

✓ Steps count change after syncDespite having always owned Apple brands I decided to go for the Samsung watch instead as it was more affordable. I haven’t been disappointed. The watch is very good and despite often (accidentally) knocking it against concrete walls/etc when walking the screen hasn’t cracked. Unfortunately, the app has disappointed a little. Overall it is a good app but when I sync my watch onto my phone (iPhone) then amount of taps walked changed. For example, I’ve just been walking around Paris and prior to syncing my steps count on my watch said 20,408 after I synced it the count went up to 35,000 steps! The same thing happened today. When I check my iPhone step count (through the Apple health app) it corresponds to the count of my watch. Just odd how once the watch syncs the number of steps taken changed drastically..Version: 1.8.19070202

✓ Serious problems accessing app’s and faces!!Not worth the effort to attempt anything!.Version: 1.11.22021602

✓ Needs a serious updateCant install anything no premium apps or faces showing in the app store no google assistant app making my smart watch rather dumb and useless.Version: 1.7.18101602

✓ Used to workApp is installed on my iPhone and worked fine with my Samsung watch until recently. Now it sets the watch up on the phone and when it has finished pairing it wants me to log in to my account. It doesn’t ask for details it just gives me a button saying “sign in”. When I click it a screen comes up saying that I have logged in incorrectly and clicking “Confirm” takes me back to the previous page. I have singed into the account on my pc, restarted the watch, uninstalled and reinstalled the app but I can’t get it working with the watch again. Watch isn’t smart anymore. Update: After a bit of Googling I decided to try and hard boot the watch and this resolved the issue. Not sure why this option couldn’t have been suggested by Samsung support when I was in live chat with them for an hour and twenty minutes. Happier now that I have everything working. Thanks for your response..Version: 1.11.22021602

✓ Dumbbbbb :(Get it on iPad.Version: 1.11.22021602

✓ Galaxy 5Please add the galaxy 5 to wearable on iphone . Please you added many others..Version: 1.11.22021602

✓ Failure to develop and supportThe app is next to useless. Simply put it works for a short while when installed but after a while it develops an inability to do anything from home screen. Essentially instead of loading the linked page you get a blank page for all the useful stuff such apps , watch faces and games. Your only option is to reinstall which removes everything you have installed. Tried contacting support and got nowhere The app does not even work with the iPad A lot of work is needed to get the app to be useable, which is a shame given the watch itself is excellent..Version: 1.6.18020502

✓ WhyWhy is this app not on the Apple Watch?.Version: 1.11.22021602

✓ Can’t connectI am trying to connect my Galaxy Watch Active 2 with my iPhone 14 Pro and it doesn’t work..Version: 1.11.22021602

✓ Shockingly unstableThe Galaxy Watch is an excellent device and I very much enjoy it however, the iOS app is atrocious. It constantly crashes while updating watch apps. I’m sure it causes my watch to randomly factory reset itself. It completely forgets the connection to my watch such that when I reopen the app after it has crashed, it launches the initial setup and pairing, and there seems to be no way around it. The features of the app are quite reasonable, but they are almost unusable because the app itself is so unstable. I’m nervous every time I open it as it is liable to reset the watch which means I have to re-customise every setting and reinstall every app. It takes about 20mins to do this. Every time. Diagnostics are not supported at all, so when I reported these issues to Samsung their response was “connect the watch to a Samsung”. How about trying to help instead of sending me on a wild goose chase to a Samsung store, of which there are none anywhere near where I live? Very disappointed..Version: 1.9.20030502

✓ Does not work!Absolute joke! They provide the App but says that there are no devices! It’s right next to the phone. What a waste of money getting the watch..Version: 1.8.19021402

✓ Maybe a bug to fix then you get 5 startI have an iPhone 11 and a gear3. I can’t reply to messages but that doesn’t bother me. I wanted the watch for notifications who’s works well. Now... to the “bug”, sometimes ( not every call, the frequency varies ).... when I get a phone call, the watch notifies me and then locks up. While the call is ringing in I use my phone to answer it. While I’m talking, my watch is still buzzing on my wrist and the notification screen shows the call trying to come in. As soon as I answer the phone, the watch notification should cease, but it doesn’t. I have to restart the watch. It happens enough that I chose to not allow the watch to show me phone calls. Even though I selected the “do not allow”.... the watch STILL shows me phone call notifications and locks up. I know it can’t be easy to have Samsung watch working on an iPhone which is why I still give 3 stars. Everything else works great. Fix this bug and you get 30 stars lol!.Version: 1.9.19101102

✓ Can’t make and receive call on watch and can’t setup sos tooMy iPhone is iPhone 6 with iOS12.5.1 and my watch is gear 3 frontier and Bluetooth pairing both Gear 3(80FD) and Gear3 (80FD) LE. There are no call in either one (i). So, call can’t be received and make on watch. Moreover, there are no SOS function can be chosen and setup. Furthermore, iOS facer companion for Samsung watch on watch but facer on phone can’t sync to the watch. Please follow up..Version: 1.10.20120302

✓ Samsung Watch 5Dosent work whit the Samsung Watch 5.Version: 1.11.22021602

✓ Connection Always an IssueWatch won't automatically connect to the phone & app. To connect you have to open the app each time the watch disconnects. As well as this, if the app is already open you have to shut it down and re open the app so it will connect again. For something that should work easily this is far from that. Once you do get connected it's ok but it is very tedious.Version: 1.9.20041602

✓ Support for galaxy watch 4 and 5 taken outShame.Version: 1.11.22021602

✓ Inaccurate battery statsI’ve had the opportunity of using this app on both a Samsung phone and an iPhone and needless to say it works better on the Samsung device (obviously). Realistically though, while I’ve noticed some differences the core functionality of the watch and app is pretty much the same and does what I need it to do. It tracks my steps and heart rate, it gives me notifications and gives me the time. What I really dislike about this app is the inaccurate battery usage stats it gives on the iOS version. Firstly, it gives an entirely overstated battery life per charge, it tells me I have 1 day usage remaining then dies in a few hours. Secondly, the reported usage since full charge is always wrong and way off, I charged my watch fully this morning and it tells me I have used the watch for 38 days since the last full charge. In relation to the watch itself, battery life is terrible when used via an iPhone in comparison to a Samsung phone, where before I would get at least 2 days out of the watch it doesn’t last a day now with the same settings but that has nothing to do with the app I assume so is irrelevant to this review. All in all the app does what it needs to, to the extent of keeping the watch functioning and tethered to your phone..Version: 1.6.18020502

✓ Love it. When it works.Love the look and feel of the watch but after a few weeks it stopped working correctly. Seems like lots of people with the same problem - it connects and disconnects constantly to my iPhone X Bluetooth, doesn’t receive notifications even when connected, etc. rebooting, re-pairing, reinstalling, factory resets, nothing works. Bummer cause it’s a really nicely built watch. Thanks for the reply, but that did nothing. I rebooted the watch again today, got a few notifications, looked at my phone and then the notifications disappeared on my watch and stopped coming in again. No luck with any solutions so far. I’m happy to try more ideas but this is really weird since others seem to be having a very different experience..Version: 1.8.19021402

✓ Compatible to newer Samsung watchesAs my preference for watches is Samsung but phone preference to iPhone for work reasons, when are the latest watches going to get support?.Version: 1.11.22021602

✓ Galaxy wearable?I’m trying to connect my galaxy buds so I can adjust the noise cancellation but they won’t connect to the galaxy buds app. Still no wearable app either?.Version: 1.11.22021602

✓ Watch4So there is no way to connect a galaxy watch4?.Version: 1.11.22021602

✓ Cannot connect watch to iphone 12 pro maxGear S2 used to connect and work with my phone but not anymore :(.Version: 1.10.21040802

✓ Pretty much incompatibleI believe your iOS app is not working correctly. I used to have no issues whatsoever using the Galaxy Watch with the iPhone. For the past year the app has been crashing, all does not recognize the watch. It forces pretty much a reset. I go through the trouble of removing it from the list of Bluetooth devices, as it is requiring a new pairing every time I try to sync the watch to the app. It deletes every app and watch face I had downloaded, and the process of pairing the phone and the watch never finishes the job. It’s pretty useless, as now I have a watch that I can’t use, as its screen is stuck in a message telling me to finish the setup on the phone screen. The phone screen doesn’t have any messages indicating the setup is being completed, and indeed, it never completes anything. I used to love the watch, which now is useless. I had to resort to wearing an old Fitbit I had at home. My plan is to wait for the 2024 Apple Watch, which I’m sure won’t give me any trouble pairing up with an iPhone..Version: 1.11.22021602

✓ Reply messages and can’t get notifications from Facebook and messangerI can’t get notifications from Facebook and messanger.. also can’t typing or replying messagess.. my device is iPhone 8 Plus.. please know me that I could I solve that problem?? After solving this give 5 stars to this app...Version: 1.8.19021402

✓ What a disappointmentWill not connect to my watch 4.Version: 1.11.22021602

✓ New watchesSo my Galaxy Watch Active2 shorted out. It served me for a while so I’m not complaining about that, but I replaced it with the Galaxy Watch 5 and I guess since it’s so new, it’s not compatible with the app yet on IOS. Please change soon..Version: 1.11.22021602

✓ No galaxy watch 4 supportA bit disapointing that a galaxy watch 4 doesn't work with an iPhone.. the experience on a galaxy watch 4 is abysmal even with a Samsung device and wasn't what was promised by Samsung anyway. But you'd expect at least some basic functionality support on an iPhone for Samsung's flagship wearable product... If only Samsung, Apple and Google would actually collaborate to work towards a thriving wearable industry we might actually have a viable, good looking and functional wearable....Version: 1.11.22021602

✓ Unable to galaxy watch 6 to iphone 14 pro maxPlease let me know if watch 6 is compatible with iphone 14 pro max device?.Version: 1.11.22021602

✓ Galaxy Bud+Hi, I’m using a work iPhone but want to use Samsung bud+ with it. How to make wearable app work with buds? Currently I’m connecting them using Bluetooth.Version: 1.10.20090802

✓ For SamsungPlease update this app as soon as possible because it doesn't connect to watch 4.Version: 1.11.22021602

✓ .I got given the watch as a gift connected it to a phone that no longer works now and found it my last phone was Samsung it worked really easily with that but now I have the iPhone 14 I’m struggling it can’t connect it properly and keeps telling me to try turn my Bluetooth on and off and I tried that it didn’t work I tried turning the watch on and off like it said I watched tutorials and it didn’t work and the watch is disconnected from the other phone so I don’t get why it isn’t working.Version: 1.11.22021602

✓ Not working with iPhoneHello Samsung. Iam unable to connect My watch 5 with my iPhone mean the app doesn’t support properly and iam trying to connect since 6 months. So sad of this :((.Version: 1.11.22021602

✓ App notificationsI’ve lost count at how many times I’ve blocked notifications on the watch and yet I am still getting the notifications. I’ve checked in the blocked app section of the app and “instagram” shows as a blocked app yet I am still receiving the notification on the watch. It shouldn’t be this hard to choose what apps you want to receive notifications from!!!.Version: 1.11.22021602

✓ Please updateDoesn’t sync with watch4 or watch5.Version: 1.11.22021602

✓ Nothing worksFor some reason I didn’t use the watch for a week then the time became ridiculous. It’s several days ahead and restart can’t fix it. I did a hard reset and try to connect it again it can’t pair anymore. I had several bad experiences with Samsung and this will be my last time.Version: 1.11.22021602

✓ Gear S2It does not work with Gear S2. I have an iPhone 13 Pro Max and pairing does not complete, it times out..Version: 1.11.22021602

✓ ReviewThanks for your response. However.... the problem still exists. The watch is not attaching to my phone through the app. Please help. I wrote a negative view explaining my situation of the app. You have not put it up on your rating listing. Why.????? I have a Gear S2 watch, which I reset to clear up memory etc.... I now have issues trying to connect to the Gear App. The watch says Gear S2 (7CBF) and my Bluetooth sees it and attaches as well. The App then won’t connect and displays Gear S2 (7CBF) LE This is not the name of the watch therefore won’t attach. Please help. Ive done heaps of research online and reset again and updated watch over wifi too. Delete and reinstalled the app. Update to latest iOS. Still no good..Version: 1.10.20090802

✓ Samsung Gear(04F6)Doesn’t sync with iPhone 10. Have tried everything, what a waste of time and money. Absolutely useless..Version: 1.8.19021402

✓ Doesn’t work on my iPhone 11I’m really upset! I’ve had my fit2 for 6months and after breaking my Samsung I decided to go back to iPhone. My fit 2 just will not connect, I’ve reconnected Bluetooth and I’ve turned my phone on and off again. I spent nearly 4hours on Wednesday trying set up the dam thing! I’m not made out of money and my fit2 was expensive to me! Sort out the bugs please.Version: 1.10.21040802

✓ Watch 4 still not supported!After at least 1.5 year since I bought watch 4 , this app still does not support watch 4!!.Version: 1.11.22021602

✓ It simply doesn’t workGear S3 watch simply doesn’t work with iPhone. And the main reason is this terrible app. It struggles to connect with the watch. Every time your watch is drained and turned off, its a nightmare to connect it again with the iphone. It kills the whole purpose of a smart watch. I suggest developers to focus on basics and stabilise the connection and forget about additional features. This is important if Samsung wants to keep selling Galaxy Watch (which is better than an Apple Watch) to iphone users..Version: 1.10.20120302

✓ Does not support iPhone8“Your simulator doesn’t support it” Considering to switch to Apple Watch if Samsung couldn’t fix it.Version: 1.6.17030902

✓ Battery Doesn’t Last LongHave had a Fit Bit then brought a Samsung and the battery drains to quick only get about 18 hours out of it have tried everything to shut down all the Apps to save battery. really sick of this watch after 3 weeks 🤔.Version: 1.10.20090802

✓ It does what Apple allows it to doThis App works as I expected it to do, rather than what I would have liked. That’s not a Samsung fault, it’s Apple’s insane policy of trying to make its own product look good by sabotaging support software for better 3rd party hardware. Even with the limited feature set, my G3 Classic and my iPhone give me the best wearable for my needs and this App makes that work..Version: 1.7.18082402

✓ No maps featureI moved back to apple after Samsung's poor customer service (refused to honour a Black Friday deal when their server crashed after I payed and payment failed. Was told to reorder at full price) regardless I had already got the watch just not the phone. After buying the phone a year later I was left feeling robbed, so came back to apple so glad I did apple is way better, Samsung version of seri is rubbish with zero personality, stupid back button on phone right next to camera shoot button, it goes on. Only thing good is their watch the frontier. Not all apps transfer over though can't seem to get any map to work on watch. Will do till I find a frontier iPhone alternative. One thing for sure I will never buy another Samsung product again no matter how good..Version: 1.9.19123102

✓ DONT USEApple should take this out of the store it does not work well with iPhones you will only have problems, the only reason you would use the galaxy watch is that it looks great compared to the Apple Watch, also the quality on the Samsung watch is bad, had two replaced one the screen was off centre and the second was the Bluetooth kept dropping out all the time and then it just resets itself.Version: 1.9.19111502

✓ A Flawed ExperienceI’ve been a Gear S3 owner for nearly a year now, and during that time, I have switched from a Samsung device to an Apple iPhone. There are some suggestions I would like to address for a better iOS experience for the Gear. - Samsung Pay support (WearOS can use Google Pay with iOS, why not Samsung?) - Ability to update Gear software on iOS - should be mandatory - Some Samsung watch faces not available on iOS (specifically, the Gear Sport faces which has no reason to be omitted; there’s no link to the restrictions of iOS) - Calendar agenda widget not available (doesn’t make sense, as Calendar app does sync on iOS, and there’s a month view widget available) - Calendar syncing incorrect; some events do not show up on the watch Overall, I love how Samsung isn’t insensitive and restrict its products. iOS compatibility is great, but there are some obvious issues and limitations which would make this a great experience. Most importantly: download Gear OS updates and Samsung Pay..Version: 1.6.18020502

✓ Gear S2 - can’t download watch facesWhen I first got Gear S2 and worked great downloading watch faces directly in the watch device and also through the app on the phone. But no longer possible, on the iphone app, it says its downloading but never gets finished and also on watch it goes downloading then it always gets failed and asking to try again! Can developer please sort this issue out?? thanks.Version: 1.9.20030502

✓ Galaxy Watch Classic 4Why still galaxy watch 4 is not compatible with iOS? When will be fixed? Is there any plan to fix it?.Version: 1.11.22021602

✓ Works on the old Gear S3 but what about the 4Tried many times to connect to my Galaxy 4 however It just would not pair. It connected to the Bluetooth. Did a search online and found out that it’s not supported with Apple and so I had to dig out the old gear S3 watch and pair that instead. Works okay but would prefer my Galaxy 4..Version: 1.11.22021602

✓ No support for newer watchesLooks like it’s been 2 years since the Galaxy Watch 3 was added. Having recently bought a galaxy watch4 it’s incredibly upsetting to see that there is no support for this device and no plans to support it. 10months ago from the writing of this review was the most recent update. It was ‘bug fixes’. Where is the support for your current devices samsung?.Version: 1.11.22021602

✓ Over itEvery time you update this app you break something, the following update will fix it most of the time but then proceed to break it again at a further date... honestly Samsung if you can make phones and watches surely you can make an app that just “Works” or are your app developers too busy playing fortnight? FYI couple of points to fix this time round (I’ll be sure to update this list once you break something in the next update) 1. Samsung health no longer shows anything from my gear s2 anymore. I do a manual sync etc but will not show up in the app. Thankgod notifications at least still show up on the watch. 2. Your sync in Samsung health has NEVER worked. I always click sync then wait 5minutes and does not update the date it last synced let alone sync’d at all. Mine shows it last syncd over 6 months ago.. go figure right?. Because of this issue I lost all my health data when one of your famous app updates broke Samsung health so I had to reconnect my phone to get some sort of connection. From a distressed longtime Gear user..Version: 1.7.18081402

✓ Frustrating product!!! Stick to Apple WatchI installed the app on my iPhone XS Max. I have a Galaxy S3 Frontier and tt pairs properly with the phone. However the app is not loading the watch app store to download new apps and themes. I was able to before on my other iPhones. Now, there is an exlamation point on every option in the app that uses the Samsung app store for the watch. When I click on it, I get a message that "This device does not support Gear". If that's the case, why was I able to connect it to the phone, get notifications... Apple cannot be blamed for this one. Samsung, you had plenty of time to work on something that will function properly on the new iOS version. Samsung, if you are reading this, you are a very big company but your apps and support for your devices and software is horrible. That's the reason why you can't compete with Apple. Perhaps you can learn something from them!!! I will stick Apple devices only going forward. They just work!!!! Everything is really just a recipe for frustration, a waste of money and more importantly, TIME wasted on trying to troubleshoot!!!.Version: 1.7.18082402

✓ Slight Bluetooth issueI purchased my Samsung Active2 watch just recently because I like the look of this watch more than the Apple alternative. I love how messages and notifications get easily sent to the watch, however, I have noticed some issues it causes with bluetooth connectivity. When in my car, my Iphone will repeatedly connect and disconnect from the car’s Bluetooth. Similarly, when using my Samsung buds head phones, they constantly connect and disconnect as well. As I have used the car Bluetooth and Samsung buds with the iPhone for sometime now, and have not had issues until now, I believe the issue revolves around the watch. As mentioned, other than this issue, I love the watch, just wondering if there is a fix for this problem..Version: 1.10.20120302

✓ There should be having more than galaxy 3 options on IPhoneI got a Galaxy4 on my BDay and figured out that Apple doesn’t have Galaxies more than 3. So if you can put down more options, then no one will switch to Apple Watch. (No offence Apple).Version: 1.11.22021602

✓ Not working on iPhoneI got a sumsung watch gift , but I have iPhone. I download the app , when searching it will find my watch but. Not connecting 🥹😢 I have iPhone XR , I did download sumsung galaxy watch app, in the app I can see my watch when searching for device, then I touch on it to connect to the watch, it say connection to the watch after two minutes it say try again, restart the watch and turn on Bluetooth ………..Version: 1.11.22021602

✓ Gear S3 very disappointedI have owned Samsung Smart phones for almost 18 years so I was very excited to get my S3 smart watch since I didn’t like the look of the Apple Watch. The Gear S3 worked great for a year and loved the look and feel. However right after the one year manufacturers warranty was over it started malfunctioning. Another thing to point out is that you need a separate line of service from your carrier to be able to answer calls, if you don’t have separate service for your watch you WONT be able to answer or make calls on your watch. I was OK with that until It started malfunctioning, starting with Heart rate sensing that could not be read, steps were not counted, kept loosing Bluetooth connection from the galaxy watch App, gps not working. It went from a smart watch to an expensive normal watch that tells the date and time. I purchased my wife a Fitbit versa 2 for less than half the cost of mine and it works far better than my expensive Samsung Gear S3..Version: 1.9.20041602

✓ Unable to connectI have had my watch with Samsung phone, seemed to work fine. I recently switched to an IPhone, but appears that there is an issue with connecting the galaxy watch through the app. The app does not indicate any incompatibility. It is a galaxy active watch and Bluetooth connects through the phone so the issue seems to sit with the app..Version: 1.11.22021602

✓ Not compatible with galaxy watch 6Please add galaxy watch 6.Version: 1.11.22021602

✓ Unable to connectI have an iPhone 14+ - Galaxy Watch4 Classic.. it shows up in the App but it won’t connect.Version: 1.11.22021602

✓ Issues with Samsung AccountI brought the new galaxy watch recently. Very impressed with ease of connection to my iPhone X with the galaxy watch app. Big issue though is that I cannot log into my Samsung account through the app as is says incorrect password or id. It works fine when logging into Samsung account on pc but in readable frustrating that it doesn’t work through the app so I can’t get any apps/ watch faces through Samsung apps. Emailed Samsung Support’s 2 weeks ago and no response to date☹️.Version: 1.7.18082402

✓ Wont pair with galaxy 4Doesn’t pair with galaxy. What a waste of money. Samsung needs to do a better job.Version: 1.11.22021602

✓ Like the watch - but unreasonable to not allow purchasesLike a lot of you, I am an iPhone user who prefers the look of the Galaxy watch. After my Apple Watch bit the dust I decided to make the switch. I will say - I like this watch a lot. It looks great and works well with iPhone even if I can’t control the “now playing” feature from my iPhone or respond to texts directly from the watch... I’ll live. What I cannot understand is why Samsung refuses to take my money when I am ready and willing to make many micro-purchases of all kinds of watch faces. This makes me frustrated. I’ve read forums of people complaining extensively about how they even tried to pair the watch to a Samsung device and make the purchase - then switch back to the iPhone, log into the same account, and those watch faces would disappear. This is very confusing to me. If you can explain reasonably I’ll add an extra star just for trying. If I can purchase audiobooks on the audible app, Have my Xbox download a purchase I made in the Microsoft store on my iPhone, and pay my phone bill on the t-mobile app, then I should be able to make a purchase from the galaxy store for a simple watch face..Version: 1.9.20041602

✓ Galaxy watch4Hey, will this app be updated to use galaxy watch4 on iPhone?.Version: 1.11.22021602

✓ This app works great and all but one slip up and it’s game over.I have a Gear S2 R730 (3G), the one you can talk to people with. But I have came across a problem that forced me to reset my phone. My watch overheated and naturally disconnected to cool down. I was playing a game on it so I can see why. But when cooled down, it never connected to my phone, it just leaves a ghost Bluetooth connection on my phone that you cannot disconnect from even if you reset the watch. You also cannot forget it either, it just sits there, so that means if your delete the app and tried again to reconnect, it WILL NOT WORK because it is an already connection ghost Bluetooth connection. So if that can be fixed that is great. I reseted both the watch and iPhone and never had an issue again. Please fix it..Version: 1.10.21040802

✓ Doesn’t sync steps in iOS HealthIf you are using Qantas Wellbeing app and iPhone, then my comment is important to you. I just got my Samsung Galaxy watch and find there is NO way you can sync the steps data to the Qantas Wellbeing app. I spoke to the support from Samsung, Apple and Qantas wellbeing app and there is no resolution. Support of Qantas wellbeing reveals that there is no open API from Samsung Health that is available to the developers and the step data is also not freely available to be transferred from one application to another There are plenty of 3rd party health tracking apps out there and I believe all of them will get health tracking data from iOS API which makes sense to get the data from iOS Health natively The crux of the problem is the step data not writing to iOS Health or the iOS Samsung Health app does not write the step data to the iOS Health app.Version: 1.9.20041602

✓ Won’t workCannot get my active2 to connect to my iPhone12. I have done everything that’s recommended to try to get it to connect with the app and it won’t work. So disappointed..Version: 1.10.20120302

✓ Ok Help!...Hey. So I just picked up my Samsung Gear S2 le. watch today and tried paring it to my IPhone 11 note the watch was never used and was still in the box when I got it. The app says it cant connect and Bluetooth is on and I know the watch is up to date as far as I can tell but they will not pair what’s so ever, when I use the app it will come up as we can’t connect to the device and just sit there then the watch will say “This is taking a longer then expected. Go back and try again”, when I skip the app and go threw my phone’s settings to Bluetooth it says it will connect but will disconnect a few seconds later then say sorry the device is not able to connect please try removing the device from Bluetooth and try again.. idk what the issue is and when I jump on forms or Reddit I see people are having the same issue so idk what the deal is but yeah so hopefully a developer see’s this and can help out or if anyone knows pls help lol but yeah thank you for your time and have a good day or night idk it’s 3:32am for me rn as of typing this lol..Version: 1.10.20120302

✓ Can’t connect to the watchEvery time I try to connect to the watch it will either say try again or it will just never connect..Version: 1.11.22021602

✓ Doesn’t work!!!I will only give this app 4 or 5 stars when you fix the synch (doesn’t work at all even when you press synch), allow us to edit the water and caffeine intake coz the features seem so basic nowadays! I remember when you could even track your sleep coz now I just have this app that sits on my phone doing nothing! It has been long overdue! Please fix this issue!.Version: 1.7.18101602

✓ Won’t connect to my galaxy watch activeI have recently changed my phone from Samsung to iPhone 14 and have been trying to connect my galaxy watch to the app but the app is not finding my device. I have unpaired, reset the watch from my old phone but and have switched off my watch multiple times with no luck. I have also restarted my phone but still nothing. When I switch off the watch and the turn it back on the galaxy wearable app shows my watch on nearby devices but as soon as ai clink on it to pair the phone loads for about a minute and then disconnects and when I try to find it again it show that there’s no devices nearby.Version: 1.11.22021602

✓ Please add switch to disable charging info at nightI’ve had the Gear Frontier for years now and I love it. The app is great too. However, and I don’t know when this started, but the watch now displays charging info at night and there’s no way to disable it. It’s dim but still lights up a dark room (I have blackout curtains). Please add an option to make the screen totally black while charging. I don’t want to have to enable night mode every night, or switch the watch off and reboot every morning! The actual watch and app are great, but only two stars because of this. Five stars once this is fixed!.Version: 1.11.22021602

✓ Bluetooth won’t connect to I phone 11This app Did connect to my Samsung s2 and worked. I then disconnected the s2 and connected the s2 classic to my I phone 11. All is well. I then had an issue with the tap on screen function so I called Samsung customer service. They did not help much and said it would be $80 to fix. Now both watches (s2, and s2 classic) do not connect to my I phone 11. There is something wrong with this app, not the watches. I will go into the Bluetooth option and “forget this device”, after it will then find it and connect for 2 seconds. Then I’ll go back into this (Samsung gear S)app and it will Never connect when the watch is right next to the Iphone 11. There is something wrong with Samsung to I phone compatibility. This app needs to be refreshed or updated because this is unacceptable. Been using Samsung products for years and very disappointed with this App, and watches that can’t connect properly. Samsung do better!!!.Version: 1.9.20061602

✓ App connection drops out constantlyI have just had my Samsung galaxy active watch replaced after a month after it would not connect via Bluetooth to my iPhone X... however it still WILL NOT connect via Bluetooth for more than an hour and I have to reset the watch each time it drops out to be able to connect it back to my phone.. Please fix this.Version: 1.8.19021402

✓ Gear S3 isn’t connecting to my iPhone 11 ProThis app doesn’t work.Version: 1.11.22021602

✓ Only says device not foundEverytime says device not found and as an option go to setting and add new device but there's no option to go back also, no back button..Version: 1.11.22021602

✓ Love the style, just not the featuresI recently changed from an Apple Watch where I could select which notifications were delivered silently to the watch and which had sounds. This option seems to be available according to the website but I can’t see any way to modify this on the app?.Version: 1.10.21040802

✓ Terrible connectivity between iPhone 11 app and galaxy watchI had an iPhone 8 previously, the connectivity was good and the app performed adorably. Since upgrading to an iPhone 11 , whilst the phone maintains Bluetooth connection the app does not detect the watch, as a result I’m losing data collected by my watch and I find it frustrating. I’ve rest my watch and reinstalled the phone app a few times but with no improvement. Any help Would be appreciated. I like the watch and phone but together , it’s not working out.......Version: 1.9.19123102

✓ Fed upG3 frontier / iPhone 7s plus I was very happy with the way that I had set up my watch and the way it worked with my phone, did everything I wanted. Yesterday whilst downloading a watch face the app decided to update. Since that time I cannot pair the watch / phone I have tried all manner of things. Currently I can no longer see the watch on Bluetooth, prior to that it spent hours trying to finish paring but archived nothing. If I look at paring with a new phone on the watch menu, it tells me I will lose all the watch faces and apps on the watch. So I give up in frustration, feel like binning the watch, was going to buy the new galaxy watch, won’t do that now, you should make sure that theses software app updates work seamlessly with out causing this type of issue, not happy at all.Version: 1.9.20030502

✓ Can I not use this app for my watchI have a gear 2 (not a gear s2 a gear 2) it works pretty well but I don’t know if it’s possible to connect that to my phone I really would like to use it with my iphone.Version: 1.11.22021602

✓ No notificationsRecently changed back to iPhone but kept galaxy watch. I get no notifications from WhatsApp, Twitter, Facebook etc etc. On the Galaxy app I could select which apps o got notifications from. On the iOS version it’s just a generic notifications on or off. I’ve set to off but still nothing. Also, there is no ‘my watch face’ place. You have to hunt through to see which ones you have downloaded. Please update this app so it replicates the Samsung version.Version: 1.10.20090802

✓ Ok when it connectsFor reference I came from a galaxy S8 to an iPhone using a gear S2. The functionality is as expected severely reduced, with key omission being the “find my phone” option no longer available. It also seems to forget my watch every week or so, leaving it disconnected and with the only workaround being to add the watch again as a new device..Version: 1.8.19021402

✓ Galaxy Watch 6 & iPhone 15 proMy galaxy watch 6 does not have the ability to contact iPhone 15 pro, please do something about it.Version: 1.11.22021602

✓ Cannot connectWatch does not appear in list of watches. Trying to connect to galaxy gear.Version: 1.10.21040802

✓ Useless app for gear s2Doesn't work at all . Bluetooth connects to the watch but it still shows connecting . useless app..Version: 1.11.22021602

✓ Make an effort Samsung to make it work with iOSHave gone from Samsung S20 to an iPhone and what a surprise this rather expensive watch doesn’t really do much anymore. Most mornings I have to reconnect the watch to my phone via the app, something I never had to do previously. There is a very noticeable delay in alerts coming through to the watch after arriving on the phone. Most watch apps won’t update. I can’t manage which apps send what alerts to my watch, except via the watch itself (as opposed to in the app). I appreciate Samsung want to keep everything in their own eco system (much like Apple), but how a $ billion company can’t get a basic app to work is just out of order..Version: 1.10.20090802

✓ Can not connect to health after updateI have a Samsung gear sport watch that has always worked. The recent updates make it impossible for Samsung health to register/connect to a new device or my watch... it takes you back to the Samsung watch app like a continuous loop but does not allow it to be connected to the Healy app even though it shows connected in the Samsung watch app. Please fix this. Happy to send a video of the issue.Version: 1.9.20041602

✓ No Watch4 CompatibilityAs the title states, no compatibility with the Watch 4. Incredibly disappointing..Version: 1.11.22021602

✓ BAD !!! really bad !!!!!I have tried repeatedly to install stuff from the app. It takes forever and doesn’t happen most of the time. Many times it goes blank when trying to access watch faces. Many times it shall show me apps are not installed. Whereas they are on the watch. Really really problematic. I am using an iPhone x with the latest OS and this latest version of Samsung. I have given Samsung app access to everything, like mobile data etc. I have tried leaving wifi ‘always on’ in watch but nothing works. I have tried resetting the watch. Upgraded the watch software. There is nothing i have not tried. Frustrating. UPDATE : The developers asked me to reset and reinstall app. I did so and it erased all my downloaded watch faces and apps. Then I started to download stuff again through this app. Actually managed a few watch faces till it started to go blank again. Now if i hit any watch faces or apps on the main screen it just takes me to a complete blank screen. I tried waiting on the blank scree to see if something happens. But no. There are no other third party apps for gear 3. I am truly amazed Samsung has outsourced it to these developers. I am sorry to the developers...but i have to say this is by far the worst and frustrating application i have ever downloaded..Version: 1.8.19021402

✓ Expected more from SamsungIf you ask anyone, who is Apple’s closest competitor? It’s fair to say that Samsung would be one of those companies mentioned. Alas, the Galaxy Watch I have was really great when I was using it with my S9+ but now that I use an iPhone XS Max, the experience was less than ideal. So I tried pairing the Galaxy Watch with my Galaxy Tab S4. It won’t connect. After a google search, I found out that the watch doesn’t pair with tablets, even Samsung tablets. LOL 🤦🏻‍♂️ #facepalm So back to pairing this with my iPhone and it’s a bit of a pain to pair. Restarted both phone and watch several times and the app still won’t recognise the watch (even after resetting and following the guide many times). So this is why I’m going to be getting an Apple Watch as my next smartwatch. Such a shame, I really wanted to like this..Version: 1.9.19101102

✓ Still can not connectUpdate: 12 months later and it’s still unresolved. It’s been months and I still can’t connect my iPhone to my Galaxy Watch 3. Ridiculous. The developers response is pretty useless. I have XS Max and connecting to a S3 Frontier Watch. I can see the watch in my phones Bluetooth setting, I can even start the pairing process, I can press connect which it will do for a split second and then says not connected. The app is totally useless as it can’t even see the watch when it’s next to the phone and both devices have Bluetooth switched on even though the phone won’t connect to the watch. I’ve deleted and reinstalled the app and still no success. Not very ‘smart’ is it?.Version: 1.10.20073002

✓ Not connecting to iphoneWhy this app don’t support watch 4 please update this app to support watch 4..Version: 1.11.22021602

✓ App won’t connect to iPhonePhone and watch paired successfully but the app is stuck on “Your watch not appearing?” screen. I’ve tried everything but the app just won’t recognize the watch and move past the screen. No response from Samsung. I’m so frustrated I feel like smashing this watch..Version: 1.9.20030502

✓ Apple vs Samsung hurts us Customers and it has to stopSamsung makes a great watch for those who want style and functionality ie looks great but not for hardcore active users. What let’s them down is this app and the defecto war with apple and it shows in the app. A lot of functionality is missing in this app and it constantly disconnects from the watch and doesn’t automatically reconnects. My S3 doesn’t work any more won’t pair and I can tell it’s because of Bluetooth permission issues. My gear watch still works, but again disconnects is hard to ignore. I have tested both watches on Samsung phones and they work better, less disconnects and longer battery life can app is more polish than the iOS app. I hate square watches I will not buy one, i don’t like garmin I am not that into tracking my simple workouts. Also the garmin apps integration with apple health with read write access let’s me know most of the issues is apples vs Samsung related that leaves us the customer in the middle. It’s our money we should be able chose and have cross company integration, so I will not connect my phone with my iPhone or use apple health. I remember when keeping your customers happy listening to them was paramount..Version: 1.10.20120302

✓ Watch 4 ClassicHi Samsung team you should be atleast make available connectivity to iphone with watch 4 classic..Version: 1.11.22021602

✓ Wont connect to my watch 4Why won’t it let me connect my iPhone 13 to my Samsung Galaxy Watch4 (3CNF) so frustrating.Version: 1.11.22021602

✓ Can’t gps track in real-timeI have the ATT LTE Galaxy watch 42mm rose gold. I can’t find an app that will let me the GPS location of the watch in real time. I bought it for my 9 yr old to have a way to call me or text me when away from home and that all works fine but if something was to happen and I needed her location I can’t get it. ALL Location services are ON with the GPS, WiFi, and Mobile Networks selected but even in the galaxy watch watch app it won’t let me click on find my watch because it’s grey since the watch is not in Bluetooth range. Even with Bluetooth off I still can’t click find my watch. I have safety assistance ON. Find my phone is ON. How can I track my connected Galaxy watch in real time on my iPhone 8+? I’m looking for something similar to how Apple allows iPhones and Other Apple devices to be tracked with the FIND MY IPHONE app?.Version: 1.8.19021402

✓ Awful does not sync or work since 1st June 2018I don’t know why but it is now bricked. I blame the software, it had gone from being functional to non functional. I’ve tried every faq and help to reset and get the watch and app to work again to no avail. I can only blame sloppy software programmers not testing the release properly before launch. It would be better to have less features and a functional product Than this rancid pile of dung. Avoid beware. Common issue..Version: 1.6.18020502

✓ Samsung gear s3 frontierThis app would be very useful but there is a major issue with the Bluetooth connection. Basically the watch keeps disconnecting from my iPhone several times during the day, the issue has been going on for a while I tried to reset the watch many times but the problem is still there, I believe that it needs an update to solve the problem. I really hope that the developer would review the app and find a fix for it as there are many users that have the same issue with this app..Version: 1.9.19111502

✓ Doesn't even openI got this to connect my Samsung watch because I normally use Samsung flow but it didn't even start "your simulator doesn't allow it" does it not work on the ipad??.Version: 1.11.22021602

✓ Can’t find my watchI have iPhone and Samsung watch 42mm . Samsung watch app could not find my watch ..Version: 1.11.22021602

✓ Doesn’t work for Galaxy Watch4When trying to connect my Galaxy watch to my iPhone 15 with this app, all that happens is I get stuck in the loading screen, then it times out saying could not connect. BUT while doing this the devices do connect via Bluetooth. The app just never recognises this. App hasn’t been updated in over a year. Please update to fix this bug..Version: 1.11.22021602

✓ Connection dumpI had an older phone so had to upgrade. Got an iPhone 6. Watch connects to app for a few minutes then app dumps the connection and will not connect again. No data transferred. Not impressed at all..Version: 1.8.19070202

✓ It’s okay, needs work. (Long review)It’s a classic Apple vs Samsung. Pairing the Samsung Gear Watch to an Apple iPhone you are guaranteed to not have full capabilities. 1: You cannot respond to text messages. 2: You can read texts, emails and, normal notifications. 3: You can send and receive calls. Sometimes the app crashes for no reason, it’s normal you just have to restart it. I give props for Samsung releasing their app on the App Store, it just needs more work more often. It currently (3/3/18) works just fine on the iPhone X. I know that this app wasn’t a guarantee in the first place of me buying a Gear S3. I like being able to receive texts and respond via my phone. I use my Gear everyday even though there are some issues occasionally and I enjoy it to the maximum. Both Samsung and Apple are great companies with flaws. Nothing is perfect..Version: 1.6.18020502

✓ Watch list too limitedI really wish you had any of the recent watches, is there any chance they’ll come in a future update?.Version: 1.11.22021602

✓ Doesn’t work for galaxy 4I will return my galaxy 4.Version: 1.10.21040802

✓ Works somewhatWas excited to get my first smart watch. Longtime iPhone user but prefer the look of the Galaxy Watch so decided to go for it and buy one. I read and watched videos on the limitations of pairing with the iPhone. Figured there was plenty of functionality to make the purchase worthwhile. I would give it 4 stars if Samsung would allow the messages and email apps on the watch but sadly it does not. None of the videos I watched mentioned anything about emails and messages not be allowed by iOS users so wondering if these a recent change. Did some online searches to see if I was the only one with this issue. I’m not and there are lots of theoretical solutions like resetting the phone and such but none work. It seems clear Samsung is limiting these two apps and not allowing the iOS user to have them on the galaxy watch. Disappointed, obviously text messages and email notifications are an important function with a smart watch but they are clearly not available for iOS users. Will wait a week or so to see if there is a resolution otherwise this watch will be returned. Samsung I see you read and respond to some reviews. Can you confirm you are restricting the messages and email apps for iOS users on the galaxy watch?.Version: 1.8.19020802

✓ Poor app matched to a poor watchThe Galaxy app still crashes my Watch3 10 months on. It is now very clear that a fix is never coming. It’s been over 6 months without any updates on the App Store. The only way to keep the watch working is to not use this iPhone app. All basic functions, such as notifications work, without it but I will not replace my watch with the Galaxy 4 as I cannot get the features to work on it. So Apple Watch it is, as I know I will get the right level of customer support that Samsung are not will to provide. Plus, it will provide the functions promised which the Samsung have fails to do from day one..Version: 1.10.20120302

✓ Can’t pair with galaxy watch4 classic!I have a iPhone 14 pro max with iOS 16.2.Version: 1.11.22021602

✓ WatchesNeed galaxy watch 4 classic compatibility as well.Version: 1.11.22021602

✓ Good but could be betterSeems it’s a Samsung app working in a Apple phone we can understand exist some issues and incompatibility, but something very annoying and in my view could be easier to fix is the bug in the galaxy store where we can not open any product view using a link from outside the app, for example the watch faces, it’s pretty old the watch faces available in the galaxy store and when I try to open using the link in the galaxy store form the navigator the galaxy store app just comes back to the initial page, it’s kind a infinite looping, even using the banners from the galaxy store initial page, after click in some banner showing some new watch face the page just loading to the initial page again and even when I go to the owner page in the galaxy store it’s available only small amount of old watch faces, if I open the same page in the navigator I can see much more new watch faces. Could you guys please fix this problem, looks is only a kind of update the lost of products to be able in the galaxy store for iPhones. Thank you 😉.Version: 1.9.20061602

✓ Update took away functionalityCan’t update weather on watch unless you open the galaxy watch app or have the watch connected to WiFi. Also, since the most recent update to the watch software, I’m unable to receive text notifications from my iPhone. I don’t know if this is just an issue with the watch software, or if the iPhone app needs an update in order for the watch to function correctly. Either way, the galaxy watch is a very mediocre experience on iOS and makes me seriously consider getting an Apple Watch. *Update: The app developers gave a couple of things to try which one of them seemed to work to fix the issue of the text notifications. I stand by what I said about the mediocre experience on iOS though..Version: 1.8.19021402

✓ Add galaxy watch 4Hi Please add galaxy watch 4 to connect with app.Version: 1.11.22021602

✓ Battery draining dramaticallyI have a gear s3 frontier, which has no issue until I updated it to OneUI firmware, battery drains on the watch when I use this app connecting the watch. I am sure that the battery drain comes from this app since it only happens when I use this app. If I successfully connect the watch with my phone, and then kill this app from background, the battery drain disappears. Please make an update for this app to fix this problem. Updated: Many thanks for your reply, dear dev team. However, all the suggestions have been tried already without luck. Problems are still presented. :(.Version: 1.8.19021402

✓ Great for notifications, but very limitedI came from a galaxy s8 to an iPhone XR. On the s8 notifications were fast and I loved the ability to quickly reply to a text message straight from my wrist. I was also very impressed with the ability to use satellite navigation on my wrist using the app ‘HERE we go’. Other great features included a dictionary, translator and currency converter. It felt like a fully featured smartwatch. Moving over to iOS, although notifications have been just as speedy, I am very disappointed with the lack of ability to reply to a text message or simply send one. So far I have also been unable to use any form of satellite navigation. I’m not usually one to complain, but since I paid nearly £300 for this device for the features that I mentioned above, it’s annoying that some of those great features are simply cancelled out because of lack of support, whether it be from Samsung or IOS. Rather than feeling like a smartwatch, it simply feels like an extra notification device. Please provide a solution so that it can feel great again instead of just satisfactory..Version: 1.7.18101602

✓ Frontier s3All in all happy with the watch but not exactly what it said on the tin. Battery life is not 3 days, possibly with everything switched off or power saving mode but then it would be an expensive junket. Health and sleep monitors are good, apps show great stats, messaging notifications a let down only showing last message of text or emails, you have to revert to smartphone to see in full. Can’t reply to messages, but I think there is a 3rd party app somewhere. No WhatsApp app is a let down, in fact only small selection of available apps. Phone app is good, can use phone facility but volume poor, suppose that’s expected in small device, bu still audible. IMO beats the Apple iwatch.Version: 1.6.18060502

✓ IncompatibleHave recently switched to iPhone XR with IOS 12 and have lost all connectivity. Very disappointing; unsure who has to change what at their end.Version: 1.7.18101602

✓ The galaxy watch 3 don’t pair w/ 13 pro.The galaxy watch 3 don’t pair w/ 13 pro. (it finds it but fails to connect after).Version: 1.11.22021602

✓ Watch 4 troubleI can’t add my watch 4 to iPhone.Version: 1.11.22021602

✓ Does the bare minimum, but pretty buggyNeed this app to support my Galaxy Watch. Just wish it worked better and did more. The notifications block list doesn't work at all. I specifically want to block my phone notifications because the default action for new voicemail notifications is Delete (!) instead of Dismiss. I’ve blocked them like I’m supposed to, but they keep coming. And notifications that have shown up on the phone and been cleared frequently reappear on the watch. Notification blocking doesn’t work on any other app either. The feature is broken. The backup is a joke - it reportedly only backs up weather and notifications, both of which are automatically synced from my iphone. It doesn't back up my watch faces, app launcher layout, app favorites, settings pulldown favorites, wifi hotspots, stored workouts, or anything else I care about. What's the point of a backup then? My son has an S2 but this won’t connect to the app in iOS 15 at all. Doesn’t give me confidence that Samsung will continue to support their products, which makes me reluctant to spend any more money on future Samsung products. Another problem: you need another app (Samsung Health) to connect to any of your workout data, but neither app syncs or saves workouts saved on the watch. This means there's no way to get them off the watch! In short, this app is a weak effort and poorly tested..Version: 1.10.21040802

✓ Impossible to synchroniseTry as I will I have not managed to get my brand new Gear S3 to synchronise with the app on an iPhone 7S. Samsung US, Samsung Canada and Samsung Spain (they don’t tell you that Samsung products are only supported in the country of purchase!) were not able to help. I even took it to a Samsung certified customer care repair centre. There is clearly a flaw in the software that Samsung does not want to or is not able to fix as the watch synchronises perfectly well with a Samsung phone. Very disappointing first experience with Samsung product, app and Samsung customer care..Version: 1.7.18081402

✓ Unlock e-sim!Love the watch, but I Don’t understand why you are locking the watch to the Samsung phone. It is only half useful to me which is why I gave half the star rating. I purchased the esim so I can use it without the phone, but you have locked it. Please open it up to be fully functional with Apple devices so I can send texts, etc.Version: 1.9.19101102

✓ Doesn’t work with iPhone wellThis app is not very compatible with iPhone. I cannot even change my watch face because the app says error when trying to log into Samsung account. The watch also displays an error rather than the WhatsApp logo when receiving messages which Samsung have told me is a compatibility issue with Apple yet again. Such a nice watch and expensive but can’t use it properly. Can’t reply to texts on the watch, can’t connect it to phones internet.Version: 1.9.20061602

✓ Connectivity problems are terribleI’ve owned my S3 Frontier for several years now. I love the watch, but HATE the Samsung app and absolute lack of sustained connectivity to my iPhone. If I’m lucky enough to get the watch to connect to my phone (and the app), it doesn’t last long irregardless of the relative distance watch to phone. It’s been like this for YEARS, no matter the phone model or software versions of the app and/or watch. Read the reviews - it’s far and away the #1 complaint, and always has been... and Samsung does absolutely nothing to make it better. The developer replies to these reviews are amusing: “Gosh, we’re so sorry you’re experiencing this issue, can you give us more information etc etc etc” as if they haven’t heard this literally thousands of times now. I expected issues three years ago when the watch was new, but not having things fixed by now is absolutely ridiculous and inexcusable. As is, the app & all it promises is essentially worthless..Version: 1.9.19123102

✓ Useless and misleadingI’ve received onscreen confirmation of backups (date and time) and syncing but when I reset the watch as advised by Samsung for troubleshooting I discovered no backup actually existed. Samsung support couldn’t assist and told me I need to submit the watch for service, but Samsung won’t accept liability for loss of data. If I don’t have a backup and this can’t be fixed but I will lose my data during servicing and resetting, then this watch is not fit for purpose for iOS users. Really frustrated and angry about the amount of time I’ve wasted and the lack of appropriate support to address this. I certainly can’t be the only one this has happened to..Version: 1.11.22021602

✓ Bluetooth connection failing in the appResponse to developer: i tried all those videos but nothing works. What i want to point here is that the issue is the app as previously my watch can connect and after an update to the app it lost its connection and up until now it doesnt work. I tried connecting my galaxy gear s2 to this app but doesnt work. I factory reset my watch and still no avail. What i noticed is that in the app it can see my gear s2 but with an LE at the end but when i look at the bluetooth menu in my iphone it cant see it but doesnt have LE. I tried connecting directly to my phone and it works but since the app can’t connect to the watch it can’t finish the watch setup. Very dissapointed with this app..Version: 1.10.20073002

✓ Doesn’t work at allMy galaxy active 2 keeps connecting to my phone (iphone x) but not my app? i reset the watch turned off bluetooth and watched the video it won’t move past the no connection page, pls fix this.Version: 1.11.22021602

✓ No longer syncsAfter the latest update, when the name changed to Samsung Watch, my watch will no longer sync data with the app. The update caused me to lose all my saved data and now will not sync new data. It shows the sync as successful but no data is transferred. I have even attempted to reset my watch and all other trouble shooting I have been able to find. This app has been spotty at best since it came out with regards to connecting to my watch now it is useless. Reply to tech support.... Now I have two useless apps on my phone...I have the S3 Frontier... Not listed as a supported accessory and when I click on the S3 it takes me to the other useless watch app. Confirmed I have all updates on my watch. Any more suggestions besides switching to another brand of watches, which is a shame cause this is my 3rd Samsung Watch and everything was fine until your latest app update..Version: 1.7.18081402

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