SportsEngine Tourney Negative Reviews

SportsEngine Tourney App Complaints & User Negative Comments 2024

SportsEngine Tourney app received 35 complaints, negative comments and reviews by users. Have you ever had a bad experience using SportsEngine Tourney? Can you share your negative thoughts about sportsengine tourney?

SportsEngine Tourney for Negative User Reviews

✓ A terrible app for youth sports teamsOne critical element for youth sports is the schedule. Even though it put the schedule on the app, YOU CANNOT EXPORT THEM to your main calendar in the smart phone! The developers have no ideas that for most parents, you have to have a centralized calendar to keep track of all the kids activities. It will be a NIGHTMARE that you have to jump among different apps to get the kids schedules and then enter MANUALLY to your main calendar! If I am the head of the software company, I’ll regroup the product management team to obtain a better user experience..Dashering OddVersion: 1.9.0

✓ Ads ruin good experienceThe app is very good for tournament communication and tracking progress and viewing schedules. Unfortunately, the ads are incredibly obtrusive and ruin the experience. Not only is there a banner ad that floats and often bugs out and covers information I’m trying to view, but there are autoplay ads that pop up with no rhyme or reason. Whichever ad service they are contracting uses awful ads that are way to difficult to close. Hopefully they can get some better corporate backing to remove this terrible monetization..ZthompsCoVersion: 1.18.2

✓ Hate Hate Hate!!!!!!I can't tell you how much I absolutely HATE this app, but I'm stuck at the mercy of the tournament adims who use this app for the basketball tournaments we play in. I've used this app for about 3 years and always curse #*%$ when I have to use it. I HATE the ads!!!! I don't want a month subscription!! I just want to purchase the app one time to get rid of the horrible adds. Another issues is you can't search for a tournament by name. All I can do is scroll through all the tournaments in the area. Really????? You can't search for an event by typing in the name?????? Isn't that a basic feature???? Again, this is a horrible app and I wouldn't use it unless I had to..DrclumpVersion: 1.9.2

✓ PermissionsThis app wants you to give it all sorts of permissions to access your data making it a security risk. I gave it the permissions it wanted and based on my location it found the tournament. I found my team and thought great that was easy, but then then I noticed the schedule did not match what the coach gave me. I backed out, maybe I had the wrong team. Couldn’t figure out why I wasn’t seeing the correct schedule I had the right tournament, plus the app pulled it up based on my location. Then when I looked closer, I found the problem, it pulled up the tournament from the year before, which wasn’t obvious because the date was in the smallest font. Additionally the app has ads that pop up and block the whole screen..Moe ManleyVersion: 1.18.2

✓ From a 5 star to a 1 starWe have used this app for many years for lacrosse but something has happened in the past several months that has made this app impossible to use and there is nowhere to report an issue. The font overlaps itself so you cannot read anything. You have to hunt through the tourney pages and use the general schedule and bracket to actually be able to read anything. The standings page and any page associated with following a particular team are unreadable. My app is updated and I’ve tried closing and reopening the app and completely uninstalling and reinstalling the app. I really hope the developer reads these reviews and fixes this issue as it seems based on these reviews that many others, including several of our other team families, are having the exact same issue..RovernoleVersion: 1.12.11

✓ Could be more user friendlyHard to find who’s coming in a softball Fastpitch tournaments. Find my team should say who’s coming instead. If I already have my team saved for that tournament I don’t think to click find my team to see who’s coming instead I click all the tabs on the bottom and when I click division and makes it look like no one’s coming unless you go over and click standings then you find who’s coming. Standings should be first then schedule if schedule is going to stay blank till the tournament happens. Just hard to follow. Makes you not want to play in USA tournaments. USSSA and FASA are easier to manage/view..LambA7Version: 1.18.2

✓ Notifications, please!We have to use this app to get information about the date and location of my son’s basketball games because they don’t publish it anywhere else. It is relatively easy to use (although the ads are annoying). However, our league often moves game times/locations as late as a day or two in advance and the app doesn’t send a push notification so we almost missed a game today. The app also doesn’t indicate if a game time/location has changed when you look at the schedule (so I often wonder if I’m going crazy). If they added notifications for game changes it would make things a lot easier. We use a different app for flag football and get push notifications for game updates from that app..HobnkobVersion: 1.17.0

✓ Paid Twice - Still Bombarded with AdsI’ve paid for two different tournaments this weekend, $1.99 each. Now I keep getting popups offering an ad-free experience for $.99/month. When I decline that offer, I watch another ad. If I try to accept the offer, and throw away additional money, nothing happens. Clicking on the button to purchase doesn’t actually work. Then I close it and get hit with another ad. Beyond getting ripped off, it would be great to have some way to know which tournament messages came from, without having to try the inbox for each tournament. Perhaps a unified inbox with a designator for the source? There’s a ton of potential, but the execution falls woefully short of expectations..Newbs513Version: 1.6.11

✓ Decent App, Terrible ExperienceMy son is playing in a tournament this weekend. This is my first time using “Tourney Machine”. The App seems ok, but the tournament organizers are terrible at updating. A tournament organizing app is only as good as the information uploaded. I’m my case, this was a fail. The tournament is an hour away. My kid lost in the second round of bracket play, took his sweet time gathering his stuff, and is now home. The game 1 scores are not in the app yet. My guess is that the entire tournament has completed and I still have no idea how any bracket scores finalized. Not really the apps fault, but didn’t leave me with a good experience..Drop the DeuceVersion: 1.15.0

✓ This app is garbage.Unfortunately I have to follow my kids tournament games on this joke of an app. I made the in app purchase to eliminate ads (and I have been charged for it) but they still continue along with a full page banner asking me to purchase the removal of ads! The ads themselves are not only continuous banners covering content, they also have full screen videos which cannot be dismissed. Just what I need when I am at a tournament with my kids and trying to find out where and when we need to be. There is no way to contact the app support team in app or otherwise. I have essentially been robbed. Functionality of several of the app features does not work at all even thought they are clearly intended to. Did I mention there is no way to get support? I think my grade school kids could produce a better app experience..Pro failVersion: 1.11.0

✓ Some improvement could be made..While the job gets done, it needs to be able to refresh without having to close the app and reopen it. Another improvement could be a widget creation to show the next upcoming games. Finding a tournament is a slightly tedious process; the UI could be slightly tweaked for improvement on that. I appreciate y’all for having the app available for us though!.Isaiah 43:2Version: 1.17.0

✓ Very Lacking for ParentsTourney Machine is fine when you get into a tournament. You can follow your team and see updated stats and brackets. However, the app is tournament-centric so you can’t follow your team across all tournaments and seasons. When you have a regular season plus tournaments, you have to find every tournament separately. It’s like having 15 different calendars to check. The search feature is very poor - you can’t search by name or org, you have to scroll through by month and state. We love on the border of two states so we have games in both states, so you have to know which state the tournament is set up under even if there are multiple locations. There is also no feature to subscribe/sync with your own calendar, so you have to add every game to your own calendar and continually check the app to see if games schedules have changed. It really is cumbersome as a parent and I only have one child. There are other apps that have all the features I’ve mentioned that are much easier to use as a parent..Kh-neVersion: 1.12.11

✓ Keeps showing ads after paying.I have paid for the ad free version. I have to ‘restore’ that setting every time I open the app because it shows me an ad. If I press restore it freezes the app. I then have to restart. The ads that play will not stop and don’t allow me to close the ads. I have to restart to get rid of them. Eventually I will get to see a game schedule before an ad. Annoying. This is the only way I found to contact customer support. Hopefully someone will respond..A.grumpy.old.manVersion: 1.16.0

✓ Cannot zoom on screenType font is minuscule and unbolded for game times and cannot be enlarged with a zoom feature. Works fine in WiFi, but has failed to open correctly and work at the fields over cell data for three tourneys now. Doesn’t even show the page I had up in WiFi without updates. Shows no information at all. Nice to be able to see scores later and bracket but at large tourneys hasn’t got a good format to get a feel for large brackets..BboldtghVersion: 1.11.0

✓ Poor FunctionalityLook- if I told someone “I need you to create an app that downs exactly one thing poorly, lacks basic functionality that you would just assume would be included, and also please make it hard to use, and then to cap off the poor user experience, put in a ton of intrusive ads” and they gave me this- I’d rate it 5 stars. But I want two things from a scheduling app- I want to be able to find the schedule I’m looking for, and I want to be able to sync it to my calendar. This app mostly fulfills one of those requirements- I left my earlier review from a couple years ago below… search function hasn’t improved. ————————— Pretty frustrated with this app- downloaded to follow my son’s tournament this upcoming weekend and can’t find it on the app. It came up on the website, so not sure where the disconnect is. Not much of a point to the app if it doesn’t have the tournaments in it..Wish it was better...Version: 1.13.0

✓ Ad in front of bracketsI use this app a lot. If your child plays softball, you use it sometimes 10 times a day checking seed play, bracket plays etc. The most annoying part of this app is the ad smack in the middle of the Bracket schedule. You can’t seem to move it out of the way and it’s not at the very bottom but about an inch up from the bottom of the screen. Try to take a screenshot and the casino jackpot ad is smack dab in front of the information I need. I don’t mind the ad. Just MOVE it down..LisalbcVersion: 1.16.0

✓ Can’t find tournamentsLast year I was able to find all tournaments on Illinois asa. This year they moved it all to tourney machine. Except when you search tournaments in tourney machine most of them or in some cases all of them won’t show up. I click on find tournaments in Illinois February 2020. Tourney machine says “there are no tournaments”. Odd since we are signed up for them already. If I go to google and type in the date and location, the tournament shows up...ON TOURNEY MACHINE. Why isn’t searchable in the app?? Coaches can’t even find tournaments to sign up for bc they won’t appear. I want Illinois asa back..Tzieg1Version: 1.12.7

✓ App is nice, but searching for a tourney not in your Immediate area needs improvementI like the app overall and really the rating is for the application search feature. I will be attending a tourney 60 miles away but I cannot pull it up on the app because the search will not see anything outside of 10 miles. The other feature I would like to see is a subscribe to your calendar button. This would allow you to sync the schedule to your phone so you don't miss a game..C-squared77Version: 1.8.6

✓ Great but room for improvement.App is great, but has plenty of room for improvement. Text for date and time is light grey, SO tiny and hard to read and not able to zoom into it. Home/Away are not easily identified or marked so we may distinguish jersey colors, etc. Our league uses the first team as home team and many tournaments use the second. It’s not always clear. We always have to double check and often have to change anyway since both team come wearing same colors. Also, it would be nice to be able to sync to your calendar or subscribe somehow, so you have access to live updates when organizers change game times and places. Or if they cancel due to weather or venue issues. As well as to see when scores are posted. There is also not a clear way to know if the schedules are final. Many tournaments post schedules early and give coaches a timeframe to request changes or to fix errors, if they do make changes it’s not always known. Nobody likes ads - we don’t want them, but I get it. There is always a delay to bypass them. Even worse is a subscription type fee. I’d rather just pay once and be done..Skipbo99Version: 1.12.6

✓ Tournaments don’t always show upI can see a tournament on my phone but my husband or friend can’t find it on theirs...we confirm we have the same filter options selected, no updates needed, power device off - still can’t find it! This happens about once a month, and it has happened to all of us, so it’s not a one time glitch. When I can find the tournament, it is a useful app to see all the schedules, brackets, standings, etc. Great to have it all in one place - but would really like it if it always worked!.3399tiffVersion: 1.8.8

✓ Crashes when I open searchApp used to work, however latest change is causing app to crash as soon as I try and search for a tournament. App is now totally broken for me. Running iOS 16.6 on 11pro.Dissapointed-ParentVersion: 1.21.0

✓ Good when it’s workingEvery softball season it’s the same thing. The app is stuck on the Find the Tournaments page. I can’t get in. I go to the full website and try to get in there. I thought that I saved my password but I didn’t. Now I’m trying to reset it and the website tells me that “there is no matching account for my email address”. I can login to the site using my email address, and the web page says “Nice to see you again” and has my email address shown. I just can’t remember my password and it won’t let me reset it. But when I can get in, the app is good..Um..what happenedVersion: 1.16.0

✓ Search bugI agree with other requests to be able to follow my team, but I also get that every tournament is standalone and organizers won’t have unique team names to enable this tracking. But a search on team name would address this. I also think push notifications when venue changes would be a reasonable upgrade. Also a bug report option (the App Store option just brings you to Apple, not the developer). Anyway, if you set search to next week (New York, Basketball on IOS XR phone) it crashes, remembers the choice and keeps crashing until I uninstall. Like other parents I live on a border and would like to be able to search by tournament name instead of by state..ElbycloudVersion: 1.21.0

✓ App is just okApp is ok it certainly not great. The number of ads is ridiculous. That would be moderately tolerable except that they don’t close and you have to hard stop and relaunch the application. You also can’t see the scores of games in progress and it takes longer than it should for the tourney folks to finalize the score and update the app. Lots of improvements to be made here. If some of this were worked out I’d think about paying..Mab2241Version: 1.18.2

✓ SeriouslyHow can I be the only one star review? My whole family has the app to track my sons basketball games and it is the absolute worst to try and use. This app is super buggy, every time an ad comes on the whole thing crashes. The tournament search is a joke. It narrows it down barely, why can’t I just search for the name of a tournament if I know it. I follow teams all the time, but it erases my team every time I get off of it. One would think I was using some outdated piece of technology and it was my fault...nope, iPhone XR for me, wife has an 11 and neither of them have ever been able to use this app with any amount of reliability. I know the only way for it to work properly is if I pay a then to use it, but why should I have to? That’s why they sell ad space, I’ll check em out, it’s a win win....just wish the app was a win and not a depressing failure..ForcedtouaeitVersion: 1.12.11

✓ Garbage compared to its competitorsI would like to say this is my first review in the App Store since 2012. I have used this app (not by choice) over the last 5 years for my sons basketball and baseball tournaments. It is the most irritating thing when you are trying to figure out playing times going back and forth between the standings and bracket to try to figure out the schedule in advance the BAM ad!!!! They need to place their ads better. In fact I wish they would find another way to make money. It’s like those cheap games that have an ad every 30 seconds. Thank god most tournaments use a cloned version of this without the ads!.Dropd00Version: 1.16.0

✓ App sort of works, but has extortionate add interruptionsYou are probably going to install this app because it is the only way to get the information you need for a tournament you already paid an entry fee for. So you are forced to use it. When using it. It will pop up random interruptions, forcing you to find the hidden close button to get back to what you are trying to find. So they will try and annoy and badger you into the $1 per month subscription fee. All in all, kind of the worst of the worst slimy and manipulative and dishonest business model. Enjoy it while you are trapped in the “mandatory hotel” the tournament organizers forced your team to stay at...Reep-i-cheepVersion: 1.6.15

✓ Words show up on top of each otherI have tried to download this app so many times I’ve lost count. Every time I do it’s like I get a half line of text and the top of the word doesn’t even show up. Then when you go into the actual teams the words are actually superimposed on top of each other so when you click on something you never get what you’re actually clicking to go to. I don’t know how else to fix this. Other people seem to be able to use it without a problem. Help. I have deleted the app and attempted to download it again many many times. It keeps happening every single time..HabadabadadadaVersion: 1.12.9

✓ Ads and PayingThis app just adds to what is wrong with sports. Extorting parents to follow and watch their own kids. Why do I, as a parent, have to pay in order to remove ads to be able to see when my kid plays a game? Sure you can not pay and deal with ads over and over that do not close, have no way of closing, or hovers the ad in the middle of the screen. The close out button of the full screen ads gets placed in the very top corner pf the screen to the point it’s impossible to close out. While looking through the outdated bracket screen there is a 1992 angelfire looking ad blocking the view. If you need money to pay for your app I understand, but get it from the tournament directors and managers. Not the parents that are just trying to organize their kids schedules. Put this in the tournament gate fee and Athletes Go Live category of crappy app development while extorting parents for money to support their kids..ShijuVersion: 1.21.1

✓ Ok but needs improvementIt’s a great idea and a great concept. But searching for an event is very frustrating. There are *always* events on the website that can’t seem to be found in the app. Unless I’m missing something, you can only search for the whole state in the app. So I can search by town on the site, and then know that the tournament I’m looking for has been entered, but then I go back to the app and it doesn’t show up. It shouldn’t have to be this hard..Blues__PuristVersion: 1.21.1

✓ CrashWas good but it crashes whenever i try to search for my tournament. I tried uninstalling the app and installing it again but that didnt help.HoooppperrrVersion: 1.21.0

✓ Poor UI experience.Once I select a possible tournament from the list in the search I cannot get rid of it. It’s now my default tournament even if it was the wrong one and the tournament we are supposed to attend has not been posted. Sometimes it takes a while for a tournament that we have entered to be posted and I don’t really want to be stuck viewing one I randomly looked at while searching. The only way to get rid of it currently would be to select another tournament from the list of tournaments we aren’t attending. That’s just dumb. The user should be able to remove a tournament and set the app back to default of having no tournaments selected..Gr.mccoyVersion: 1.12.7

✓ Not readableThe fonts are too tiny for my middle aged eyes to read! Don’t millennial programmers know it’s us old fogey’s that play softball!!?.Dan in BCVersion: 1.11.0

✓ Disappointed!!!I just got this app to keep up with our grandson’s lacrosse tournament in Ohio It worked GREAT THE 1st game! Now it won’t even keep us updated!! What a waste of money!.Babzie56Version: 1.6.02

✓ Follow a Team vs TourneyIt would be nice if I could follow/favorite a team - and be able to view their schedule from a single tap. Instead I have to always search for the tourney, then find their age group, then find my team. This is rather obnoxious for each and every weekend. Log in, favorite the team - click on their tourney and the schedule is always there. Done. Just a simple change to the UI..DB.22Version: 1.16.0

SportsEngine Tourney works most of the time. If it is not working for you, we recommend you excersise some patience and retry later or contact SportsEngine Tourney.